# 1
Swagman XC2 Bike Rack for 2 bikes - 1-1/4" and 2" Hitches - Frame Mount
First I like the ease of researching and ordering the product I chose. I am happy with the rack and how easy it is to use.
I would give your customer service 5 stars but the swagman only 3.5. The releases for the hooks that hold on the bikes are very stiff and difficult to push in. The new one you sent me is slightly better but still not great.
# 2
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
The product still function perfectly.!! Excelent quality.! I using with the rack bike
I was sent additional mounting materials that don't correspond with my hitch or my bike rack. See the photo below. Are these materials for my Swagman STC2 Bike Rack Item #S64670?
# 3
Kuat NV 2.0 Bike Rack for 4 Bikes - 2" Hitches - Wheel Mount - Gunmetal Gray
This bike rack has worked well for our family of 4. It allows us to safely and securely carry all 4 bikes through the mountains of Colorado with our Hallmark Milner truck camper. Strong and durable rack that barely moves when driving. etrailer's customer service was outstanding. The rack was initially delayed and after one phone call to check status a warehouse manager quickly solved a minor issue and got the rack shipped. etrailer was fantastic in managing this transaction with extremely limited staffing. etrailer is the first place I check for anything recreation as I've never had anything but stellar service.
Excellent rack, a year later still in great condition. No movement at hitch when driving like other racks. Love the extra bar to work on bike in parking lot. Cracked a part on the rack when backing up accidentally hit it, I called the company and they immediately sent out new part no questions asked and rack is like new. Easy to access the drop and raise bar even with bikes on .A note that with larger mountain bikes only three really fit on the four rack without adjusting handle bars. Thanks to etrailer for stocking a great product and providing excellent post purchase service
# 4
Kuat Sherpa 2.0 Bike Rack for 2 Bikes - 2" Hitches - Wheel Mount - Gray
We love this bike rack for its ease of use and solid construction. Bikes are quick and easy to load in and lock down tight. The hitch-receiver tightening system works great for a wobble-free rack and the hinge and locking lever work smooth and solid. It looks nice too.
So after much research into bike racks, I decided on pulling the plug on the Kuat Sherpa 2.0. I've looked into the Kuat NV and other brands, but they were just too much for my needs. If you've got "regular" bikes and not the heavier eBikes, then this rack is perfect. I wanted a hitch rack that was user friendly and not overly complicated. I have a mixed bag of bikes and this rack can handle them all, from mountain bikes, street bikes, and BMX bikes. I like that this rack comes with an adapter piece for 20"-24" wheels. Assembly of the Kuat Sherpa 2.0 is really a no-brainer. I think it's only 4-5 bolts really. Everything else is ready to go. The anti-rattle hitch ball mechanism is simple to use with just a twist of the dial, easy. The tilt pedal/lever is also easy to access should you need to open your hatch, a solid "click" assures it's in place. So far, loving this rack. Fit and finish is superb. Thanks to Jerred and etrailer for answering my questions, always helpful.
What our customers are saying:
"We just recently used the hitch bike rack, it was easy to put on and worked great.It makes traveling easy! Thanks for the quick shipping service too.Ill recommend your product to everyone. Thanks Rick"