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# 1
Swagman XTC2 Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
This product was very easy to assemble, even for me who is not a handyman type of person. It is very well made and easy to use. I am very happy with my purchase. The customer service from the time of my order to delivery was exceptional. I was constantly aware of the status of my order after it was placed until it was delivered.
The product, Swagman XTC-2 bike carrier arrived on time as estimated. No scratch, no bent, no missing parts - all good. Installation process took about 30 minutes: some parts came pre-assembled. Our SUV has a 2" receiver, so we use the rack as delivered (assembled for 2" use). Already taken the bikes out for a ride: this easy, safe, and comfortable product made it a breeze. We love it and hope to use it for a long time.
# 2
Swagman XTC4 Bike Rack for 4 Bikes - 2" Hitches - Frame Mount
I love my Swagman XTC4 4-Bike Rack. Very simple to put together. In less than an hour you are done. The quality and finish of the rack is superb. You can put different size bikes from children to adult without a problem. Bikes are secure, I have driven at highway speeds without any concern at all. I had a two pole hanging type bike rack before this one and the bikes were getting scratched and I was always concerned of them falling off. The swagman bike rack folds away nicely when not in use and it fits perfectly on my 2005 Honda pilot. You will not be disappointed. I highly recommend this product.
As our family has grown, so have our bikes. We needed an upgrade from our frame mount rack. The XTC4 was an easy decision based on the many product reviews and some careful research. First, shipping was amazing! I ordered it on a Monday, and it was at my door the next day. Assembly took about an hour. Setting up and adjusting for four bikes took about another hour to make sure all bikes would go on and off the same way each time. It fits our fleet of mountain bikes nearly perfectly. It also fits behind our 2012 Honda pilot with room to spare when folded upright. Great product, awesome shipping!
# 3
Swagman XC2 Bike Rack for 2 bikes - 1-1/4" and 2" Hitches - Frame Mount
Overall the rack has been fine, I use it 2-3x a week to carry my bike to the trails. I do however, have some feedback. The locking hanger that secures the bike in place is not intuitive. You have to push down on the bike to get it to unlock. Not a big deal but I got really frustrated trying to unload the bikes until I figured it out. The finish comes off easily, I have had to sand down and paint some of the points where the different parts touch several times. Currently, the pivot points have surface rust on them. The thumb adjusters to lock the slides have a tendency to come loose. Once I neglected to adjust them and the bike did fall off the rack, fortunately it was at low speed so only the derailleur hanger bent. Lastly, the middle locking pin has recently started to back itself out while driving around. It doesn't cause anything to happen aside from the rack rattling around. These are all small things that are part of wear and tear of a product that lives outside and is meant to haul gear- I am not disappointed in the equipment, just providing real life feedback.
Love this for the height as I am a 72 year old woman and lifting the bile can be a problem for me, but not with this rack I use on my Honda Pilot. I do use a bungee cord around the post while I am taking the bike off the rack as the bike will fall off once the holding bar is elevated so this prevents accidental damage to your car and bike.
# 4
Swagman Trailhead Bike Rack for 4 Bikes - 1-1/4" and 2" Hitches - Tilting
Product arrived on time and the package was in good condition. It comes fully assembled which is a bonus, because I was able to use it right away. Great product for the price, highly recommended.
Quick and reliable shipping and was able to take to my mechanic to get it installed and it works perfectly with my bike rack!
# 5
Swagman Trailhead Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Tilting
Product arrived on time and the package was in good condition. It comes fully assembled which is a bonus, because I was able to use it right away. Great product for the price, highly recommended.
etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.
What our customers are saying:
"I received the receiver hitch for my car and bike rack fast and everything works great. The hitch was a little difficult to install, but worth it. I look forward to taking my bike with me now and its much easier using the receiver rack than putting the bike in the trunk."