Most Popular Thule for 2013 Mercedes-Benz Sprinter

This is the 2nd time I have purchased this bike rack and it a good fit for the Sprinter van. The rack is sturdy and pretty easy to load while not taking up a lot of space. It does take a couple of days to install due to drying times on the adhesives for the rails that mount to the door.

The Thule Elite Van XT2 Bike Rack is just what I expected but the install instructions leave something to be desired. Nothing but pictures trying to describe the install. Even a few poorly worded sentences would have been helpful in some places. I have seen this noted in other reviews and [online]. Otherwise a quality product and I have been able to integrate it with my Kuat swing arm and bike rack that we were already using. I wanted to be able to add a 3rd bike to our setup without extending the length and still be able to open the rear doors without removing a bike. This all worked out with just a little modification. I did move the Thule bike rail install point 1.5" above the center install position to allow clearance over my wife's ebike. See photos.

As someone with extensive manufacturing experience, I can say this is a sturdy and robust product that will work well for anyone who can follow directions and mount bikes correctly on it. Having said that, there are a few items people should be aware of that can cause users some issues. The included “ramp” is not tall enough to work with a standard size pick up’s trailer hitch. I have a dodge ram 1500 series and the rack sits way too high when mounted on the truck hitch for the ramp to even touch the ground. If you plan on using a standard size pick up or a suburban or Denali type vehicle and are planning on using with heavier bikes or ebikes, buy the longer ramp made by Thule to help with getting your bikes on the rack. It costs about $[XX] and won’t nest inside the rack like the shorter one. But if you have heavier bikes or have issues lifting your bike, it’s a must have. In my opinion, Thule should have designed it with the longer ramp to start with to accommodate standard size trucks and SUV’s but it is what it is. The mounting struts take a bit of getting used to in order to configure properly to fit your bikes. Make sure you aligned your pedals and frame so that the bike nearest the back of the vehicle doesn’t rub against the frame of the rack before locking the bike into place. Once you find the proper pedal alignment for your particular bike, everything clamps down nicely and is very sturdy. Overall, aside from the ramp issue adding another $[XX] to the cost of the rack, I’m pleased and it should last for years. The locks are a nice feature as well. Protects your rack and your bikes from theft.

We have 2 electric bikes, one of which weighs 66 lbs. so I was looking for a rack with ramps. This also has wheels to transport the rack from garage to car without having to carry it. Let me tell you, the wheels made this rack worth every penny.Lot of racks have ramps, this is the only one I found with wheels and they are a game changer. Once the wedge is tightened into the hitch there is no play/wobble at all.

Almost the perfect bike rack for the Promaster. No complaints after a year of use. Thousands of miles with road bikes, gravel bikes, and modern mountain bikes on there and no problems that weren't my own. And if you are creative, you can use the rack for other things, like carry a storage box or traction tracks. Well worth the money if you want to keep your hitch free for other things.

Absolutely love this rack. We have 2 of the smaller REI e-bikes but they come close to the max recommended weight. I take off the batteries to keep it under. After 1 year we have had no issues. I appreciate the clamp style lock because I also added a cable lock for extra protection and one time while we were hiking someone cut the cable, but the bikes were still securely locked by the rack, so they must have gave up at that point. The only advice I would give (especially when heavier like ours) is that when closing the door, I keep my left hand on the bike to stabilize it so it doesn't "bounce" when the door shuts. I just don't want any unnecessary pressure on the system. Great product overall allows our van to not be any longer than needed.

We have two electric bikes which fit on it perfectly. Very easy to operate and hook up to our Rivian R1S. Highly recommend it!

This bike rack is awesome. Our two e-mountain bikes fit perfectly on the rack. We have taken them on long road trips with no issues. Great bike rack.