Most Popular Bike and Hitch Lock for 2009 Dodge Ram Pickup

Rack is very sturdy and heavy duty. Instructions were terrible. Locking hitch pin would not thread correctly and ended up damaging it. Thankfully the threads on rack were fine and I was able to use the non-locking threaded pin. Would like a replacement locking pin ASAP

For the price, it's a good-quality, sturdy bike rack. I have used it about 5-7 times with no issues. I only used it for one adult and two kids' bikes, but I am sure it can handle four bikes as advertised. It's great that the rack folds upwards when it's not required.

Good people to deal with,good service,very helpful with any questions,very fast delivery, highly recommended

Fantastic bike rack. Switch it between a Honda Ridgeline and a Subaru Outback Wilderness and it works perfectly. Accidentally lost the locking pin that secures the rack to the trailer hitch and when I inquired with Kurt about ordering a replacement lock keyed to match the locking cables on the rack and the Kuat rep sent one to me for free. (I removed the rack and left the lock sitting on my car bumper. Later that day I drove off and lost the lock on the highway).

Extremely well made hitch rack. Fantastic service from etrailer.com

Works well for transporting two 29" wheeled mountain bikes. However, after one year it's starting to rust in several areas (see attached photos), and the front wheel arms are becoming increasingly difficult to raise and lower. Finally the locking cable is extremely rusty as you can see in the attached photo. I'm not sure how durable this rack will be long term.

My order arrived from eTrailer in two days and the container was in great shape. I received great assistance from Julie, she is very professional and provided great info about my prospective purchase. The Swagman Chinook is very well constructed, heavy duty and heavy. The basic assembly took about 45 minutes with more time making adjustments to fit my bikes. It is very stable when connected to my 2015 Ram 1500 Crew Cab, I noticed very minimal wobble or shake on a test drive after I connected it. I would definitely recommend it to others.

Works for my fat tire bike. Once it's set up, it's easy to install and remove. I had to cut out some of the plastic cladding on the underside of my bumper on my 2014 Subaru Outback. Good value. I've had no issues.

Very helpful and knowledgeable. Quick service and delivery got exactly what I ordered thank you

I purchased the 3500 model for a 2-inch hitch for my 2004 Toyota 4Runner. I've had it for a month now and it has worked well. It took just over an hour to assemble it and the instructions for the most part were easy to follow although it would behoove you to read it through once before you even start putting parts together. The rack has pretty much stayed on the vehicle for the past month and I use it two to three times a week to commute to work. The bike is on the rack for the 26 miles roundtrip to the ferry terminal and it hasn't given me any problems. Service and prompt delivery was much appreciated. I even noted that the link for installation instructions was broken and Anna responded immediately and I now see that it is there! One thing that my photos will show is that if you have a flat handlebar bike in the position closest to the vehicle the hatch may not fully open because the handlebar will prevent it. Not an issue with me since I use it for commuting and don't need to access the hatch. I think the price is worth it since I wanted this type of rack and it was difficult to find anything with this quality and features in the range. Four stars only because I've only had it for only a month so not sure how well it will hold up in the months to come. I also much appreciate the videos of the rack on the etrailer website. Thanks, etrailer! Arthur

This bike rack has worked well for our family of 4. It allows us to safely and securely carry all 4 bikes through the mountains of Colorado with our Hallmark Milner truck camper. Strong and durable rack that barely moves when driving. etrailer's customer service was outstanding. The rack was initially delayed and after one phone call to check status a warehouse manager quickly solved a minor issue and got the rack shipped. etrailer was fantastic in managing this transaction with extremely limited staffing. etrailer is the first place I check for anything recreation as I've never had anything but stellar service.

Excellent rack, a year later still in great condition. No movement at hitch when driving like other racks. Love the extra bar to work on bike in parking lot. Cracked a part on the rack when backing up accidentally hit it, I called the company and they immediately sent out new part no questions asked and rack is like new. Easy to access the drop and raise bar even with bikes on .A note that with larger mountain bikes only three really fit on the four rack without adjusting handle bars. Thanks to etrailer for stocking a great product and providing excellent post purchase service