Most Popular 1-7/8 Inch Ball for 2005 Dodge Sprinter

I'll start off with the great customer service, called a rep for assistance and did a great job. He walked me through everything for about 5 minutes. Then I proceeded to order parts at a very reasonable price. Shipping was right on time and tracking was top notch. Now for the parts I received. Trailer hitch receiver was built like a tank, and very easy to install. I didn't even have to take off the whole bumper which I see on your website. There is only one problem with this hitch receiver. Zip ties to hold the facia bracket? It's like putting a $10 paint job on a Rolls Royce. I'm sure you have a good R&D department, but this is unacceptable. I could tell you how to make this better but I'm not part of your team. Could be solved by putting a ___ on the ______. R&D should be smart enough and paid well to figure this out. No offense but they can do better. ??ZIP TIES?? Also, it is pitched with a cap but did not receive that. I also purchased A brake controller P3 and a ball hitch. The ball hitch is pictured wrong on your website. It's pictured with an adjustable ball hitch. This is what really wanted but got something entirely different. If it works, I'll be fine with it. I should have caught that, but my eyes adjusted on the adjustable ball hitch. P3 brake controller was very easy to install, about 5 minutes. On a closing note, I will order from etrailer again. Thanks for your business. Just please listen to your customers and fix these problems. Everything and everybody are not perfect. Thanks again.

The hitch assembly included everything needed for quick and complete installation. Perfect fit for my 2023 Honda Passport. Have been using etrailer for some years now and have never had a bad experience. The self-help videos are a plus for customer service. Good work guys!

I LOVE this hitch! Never have to dig through the toolbox for the right size anymore! Tucks away so nicely and looks great in the storage position. Takes 30 seconds to move it from storage to towing! Worth the money!

I received the product just as expected. Not only was it as I hoped for, my favorite part of the products is the customer service! Even when I received the receipt for my purchase, the videos that where attached were so helpful to learn more about my product. I am very pleased and will consider etrailer for my next accessory needs.

Great experience

Product was just as advertised. Fast shipping. Good customer service.