Does Computer have to be Reset to Install a Trailer Connector on a 2014 Jeep Grand Cherokee

Question:

I live 150 miles from nearest Jeep dealership and recently had a 7 pin connector installed by local trailer company along with a hitch receiver but the electrical is not working for the tow.I see from previous QandA here that if a 7 pin connector is installed, the vehicle computer will most likely need to be re-set by the dealer. Is that also true for a 4 pin connector?

asked by: Kevin

Expert Reply:

The problem is that all of the trailer connectors for the 2014 Jeep Grand Cherokee are for models that came with the factory tow package. So any of them, 4- or 7-Way, that get installed on a model that did not come with a factory trailer connector would have to have the computer reset by a Jeep Dealer.

expert reply by: Michael H