Most Popular Bike and Hitch Lock for Volkswagen Routan

T2 Pro bike rack was delivered in a very timely manner. The rack was as described, extremely easy to assemble and is super user friendly! Exactly what I was looking for so my wife can use it by herself. Thanks

Great product, great company to do business with. etrailer is the best. Friendly, helpful and they made sure the bike rack was shipped immediately and it was delivered on time.

So, one year in, this works well for the price. I have successfully hauled around 5 bikes a couple times now including a couple vacations. Bikes got there securely despite 4+ hours of driving at interstate speeds, including one harrowing stretch on bumpy roads with 70 mph speed limits (wow Texas, seriously?) where the car got significant amounts of "air" at random intervals. Getting the bikes on and off is still a major pain. I had to buy the adapter for 3 womens/children's bikes. My own full size mountain bike barely fits on, too, the pitch between the bars seems a bit challenging and requires me to contort the bike dramatically to get it on and off. If you are trying to actually get 5 bikes on here, figuring out the bike handle tetris game is not easy. Will take you a bit. It still takes me ~15 min to load 5 bikes up every time. On short trips I sometimes skip the tiedown through all the bike wheels and it's fine, although I wouldn't do it for long trips. My biggest regret here is not buying one where the rack will pivot out to allow access to the rear minivan hitch with the bikes attached -- this means this is the last thing to pack in the car and the first thing you unpack, every time on vacation. It requires planning and forethought. The rack does fold down nicely which we used extensively on vacation once the bikes were unpacked, just don't drive around that way. On my Honda minivan the bottom of this sags a bit when fully loaded with bikes, to the extent I scrape hard every time exiting my slightly inclined driveway. We found a few other low spots along our way, from restaurants to other businesses, that resulted in similar cringe-inducing moments. We drove it on the beach quite a bit, after a healthy wash with the pressure washer there is some mild rusting where the handles rotate, but the rack is otherwise in good shape.

Bought several bike racks and trailer hitches from etrailer. They followed up to make sure all was good. I would highly recommend buying from them. Good people and they care about the customer!

Here's what I love about it: It's super easy and secure to put the bikes on and off. Here's what I don't love: It's heavy and difficult to put on and off the car. It's large enough that when it's in the upright position, it blocks my tail lights, so I can't just leave it on the car always. Overall I do like the product, but I am willing to spend more to replace it with a different model which holds 2 bikes and expands to 4, so it will be easier/lighter to mount to the vehicle, and more reasonable to keep on all the time.

Excellent bike rack! Well packaged and very functional. However, the there is not a lock on the hitch pin. The pin threads in and then you insert a clip on the other side to secure it to the pigtail on the truck or RV. Anyone could come along and pull the clip, loosen the pin and run off with the rack and whatever bikes are on it. So, that would be the only detraction.