# 1
Thule HideAway Awning for ProMaster or Sprinter - Roof Mount - 8' Long x 10' 8" Wide
I will just email this review to you here. So far the Thule roof mount awning appears to be a 5-Star product. Just now have it installed. This awning is very nice. It mounts tight to the roof with a foam rubber gasket to eliminate any potential rattles while driving or rain leaking in under the awning when in use. It has a low profile to minimize wind resistance while driving. The adapter kit which secures the Awning to the roof of the ProMaster Van is excellent quality and attaches quickly and securely. However, placing the awning into the adapter brackets is not as simple as the directions indicate. Once you figure out the proper procedure required(which is a bit different than the directions) it all went together nicely. Here are a couple of pictures. from this morning's installation. Not a very nice day here so the pics are marginal. Hopefully you received the return awning ok. Thanks for you good service,
The awning arrived and was very well packaged. Installation was a little tricky until I realized that being on the roof of my van rather than on a ladder next to the van would make seating the connecting hooks far easier. I think the awning looks great and seems rock solid.
# 2
Thule HideAway Awning for ProMaster or Sprinter - Roof Mount - 8' Long x 12' 3" Wide
Replaced the Carefree awning on our 2019 Travato with this product. Like the sleeker look of the Thule awning when closed. 4 stars was only because of a missing arm cover (refer to photos). The legs locking mechanism is kinda squirrelly so hoping there’s a fix to tighten those.
After 1 year of use I have discovered that service parts are not available for this awning in the USA. I broke a support leg and have been told by Thule USA to buy a complete awning if I need spare parts. This is definitely not acceptable and unexpected. Buyer beware this awning is not fully supported by Thule USA.
# 3
Thule HideAway Awning - Direct Mount - Waterproof - 6' 6" Long x 8' 6" Wide
smooth transaction Thank you!
Excellent customer service! Great job everyone at etrailer!
What our customers are saying:
"In these days of customer "no service" I am usually disapointed when doing business with people I don't know. It was refreshing doing business with you. I'm impressed!"