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# 1
Curt Hitch Extension and Reducer for 2-1/2" Trailer Hitches - 24" to 34" Long
Who do I contact about getting the right extension bar? The one I ordered Is a 2 1/2 inch which I need a 2 inch to slide into my receiver or if you guys have a 10 to 12 inch, 2 inch extension so I can connect it I sent a photo of the end that is 2 1/2 which I need it to be 2 inches to slide into my receiver
Received the product on time and as described however two days later I found it on Amazon for $167 vs the $XXX I paid from etrailer. When I called to see about a price adjustment - they couldn’t assist and offered return and re-purchase from Amazon - minus a $XX return shipping. Lesson learned.
# 2
Hitch Box Extension and Reducer for Titan 2-1/2" Trailer Hitches, 24" - 34" Long
I had to remove burrs from the inside of the tube, both at the holes drilled (for hitch pin) and the end where the ball hitch goes in. The welded boss on the end of the tube had burs left over from the cutoff operation. The ball hitch would only slide in a couple of inches prior to deburring it. Also the packaging was not very good, see pictures. No damage to the product but I am surprised it even stayed in the box during the trip here, it was completely loose in the box and tore it apart during transport.
The product is good the packaging for shipping needs improvement. The box came ripped in half and only the tape on the bottom of the box was holding the box together. The plastic cap for the one end was broken and unusable. The other end had a dent in the metal that had to be filled down to be able to insert it into the receiver. The bracket for the plug extension to mount into the hitch extension was bent together so it had to be bent back straight. This was to be able to insert the plug and line up the 4 holes to be able to mount the receiver plug to the extension.
What our customers are saying:
"I installed it today and it went very well. Thank you for your prompt response and very fast shipping. I am really pleased. I hope I will be able to do business with you again."