# 1
Dexter E-Z Flex Suspension Kit - Double-Eye Springs - Tandem Axle - 6,000 lbs
Great price. Easy install. The trailer is quiet when the suspension is articulating around tight turns and going over speed bumps. And peace of mind knowing the worn out bushings are gone.
Customer service, response, shipping and ease of doing business are all top of class. The product is solid but kudos to the eTrailer staff for helping me out with a quality issue with one of the shackle assemblies. eTrailer has earned all my future business. It's great piece of mind to know they stand behind the products they sell.
# 2
Dexter E-Z Flex Suspension Kit - Double-Eye Springs - Tandem Axle - 8,000 lbs
We broke down on a Saturday near Cincinnati and couldn't find any parts, so I called etrailer and luckily they had a wet bolt kit in stock. They shipped it next day, which means business day, next day, aka Tuesday " thanks UPS ". I had the kit installed by a mobile mechanic and I was back on the road by 3:30pm.
Had to replace the axles and decided while there, just do the whole suspension too. Got the axles directly from Dexter but purchased the suspension kit from etrailer. Replacing the equalizer was the easiest part of this project and if I didn't have to replace the axles, probably would have had it done in under 2 hours. Time will tell how well it rides and the tires wear.
# 3
Dexter E-Z Flex Suspension Kit - Double-Eye Springs - Triple Axle - 8,000 lbs
Have not installed them yet. They seem to be much better quality than the Equa-flex that came on the 5th wheel. Very happy with E-TRAILER and their knowledgeable staff.
Sent wrong product have welder scheduled based on package arrival e trailer only willing to ship out correct package with regular shipping. No interest in making the mistake right. I'm no longer interested in doing business with company with such low regard for customers and their situation.
# 4
Dexter E-Z Flex Suspension Kit - Double-Eye Springs - Triple Axle - 6,000 lbs
etrailer support staff gets 5 stars. However... The kit I received was incomplete. Bushings were missing, two shackle links and a shackle link assembly were missing. Additionally, one of the shackle link assemblies would not accept its' mating link - the bolt shafts were spread apart. one of the equalizer assemblies did not have that gold anodize coating, another had incomplete anodize coating. see pic. etrailer staff shipped me the bushings and the shackle link assemblies to complete my project. As for the finish, POR 15 gloss black is a lovely color. The issue here is with Dexter, not etrailer
Missing parts - Missing two shackle links and eight backing plates… please overnight missing parts as I am stranded and unable to leave…
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