Hey Edward,
In order to determine what troubleshooting steps you'll need to take I'll need to know exactly which system you have. Can you take a picture of the control module and send it to me? Do you have an in-wall slide out or through-frame to where you can see the motor, arms, and gear pack from below the slide out? If so now would be a good time to check the teeth on the arms and gear pack to see if they could be worn and skipping instead of catching and pulling the slide back in.... view full answer...
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