# 1
Rhino-Rack RVP Roof Rack for Fixed Mounting Points - Vortex Aero Crossbars - Aluminum - Qty 2
Rack is solid, attractive, and well made. The "rack kit" comprises three separate kits; the base kit which includes the brackets and hardware that attach to the oem rails on the vehicle, the feet kit which attach to the crossbars to allow the crossbars to attach to the base rail brackets. Consequently, I found the printed instructions lacking in content and continuity (more on that later), but overall the install is reasonably straight forward and intuitive. As someone with arthritic thumbs I found inserting the mounting screws and attaching the rubber skirts to the base rail brackets, along with insertion of the rubber strips into the crossbars to be somewhat of a challenge. In addition, the feet kit was short on mounting hardware and the hex-head cap screws supplied were not desirable for mounting feet to base brackets so I sourced replacement hardware locally. Back to content and continuity of written instructions. No mention that crossbars were location specific and cut too different lengths and can be distressing if you don't think to check fit at the start of installation. Otherwise, the rack looks good and is solid on the roof. I have not noticed any appreciable increase of wind noise before/after rack install and would not hesitate to recommend to a friend. P.S. Jesse and the folks at etrailer were great to work with/answer questions.
Worked perfect for my 2019 Jeep Grand Cherokee Limited. Purchased to pair with Rhino-Rack S512 kayak roof racks.
# 2
Rhino-Rack Vortex Aero Crossbars - Aluminum - Black - 49" Long - Qty 2
The crossbars came together with all mounting hardware, platforms and legs. Evertyhing arrived together in short time and was raasonably easy to assemble. The quality is good and solid, and all at a good price. A year later, they still look great and perform well. I highly recommend purchasing from etrailer.
Purchase for a 2019 Jeep Grand Cherokee, black rails. Perfect fit.
# 3
Yakima JetStream Crossbars - Aluminum - Black - 50" Long - Qty 2
The only problem I had, was when I watched the video showing how to install the rack, I did not realize that the actual installation process was a lot more complex. For example, the woman who was in the video only showed the installation one rack (I believe itg was the back rack and she gave the width measurement for that one. The front rack was already on the car and the woman neglected to say, "check your manual. The width of the front rack (may be) different than the back. She also did not explain carefully that there were three different screws that needed to be adjusted for a proper fit so the towers were properly adjusted for yoiur specific car. (My car is a 2018 Chevy Volt.) (I also bought Yakima kayak cradles from you guys, which were easy to install.) However, I blame myself for not reading the manual carefully, so when I installed the racks, they did not fit right and one of them actually fell off while I was driving. (Luckily there were kayaks on and no one was hurt. The two towers were damaged but luckily the rack and the kayak cradles were fine. I called etrailers and was told I had to contact Yakima, which I did. I explained to the Yakima customer service rep that I was at fault for trusting the video and not reading the manual carefully and after asking me to send him photos of the damaged towers he sent me two new towers for free, as well as another torque wrench, so I could work with a second person. This time I read the manual carefully and watched the Yakima video many times during the a week before I felt confident enough to try installing the racks again. This time they fit perfectly. I love both the rack and the kayak cradles. I use them to transport my two kayaks down to the Hudson River near my house and have also used them to carry the kayaks to a family camping site 50 miles away, confident they are safe and secure. But please, review the video you put out for the installation of the racks onto a 2017 Chevy Volt, and either correct the shortcomings by doing it over, with an explanation about the adjustment of the widths, and also reading the manual and finding the correct positions for the adjustment screws. (Or delete it and refer your customers to the Yakima installation video. Though it’s more generic than yours, at least the tell the customer to refer to the manual.
Super happy with my purchase from e trailers purchased yakima roof rack. Knowledgeable sales rep.Help me through the process on purchasing my roof rack Recommended to anyone quality parts
# 4
Rhino-Rack Vortex Aero Crossbars - Aluminum - Black - 54" Long - Qty 2
Perfect. Low Profile, Looks Good. Solid Rack System. Had a year and Highly recommend
Hi George from etrailer, The rack is awesome! Strong, firm hold and nice looking. When doing surveys, I put my ladders on the rack. I highly recommend this etrailer.
# 5
Yakima CoreBar Crossbars - Steel - Black - 50" Long - Qty 2
One bar slid out on our first road trip. The "grip" that it slides into can't be adjusted. I am in communication with Yakima about this as Etrailer said that's the route that I would need to go. Very frustrating.
From start to finish, the folks at etrailer -- and I spoke to several people there, so it was a consistent corporate vibe -- were fantastic to deal with. There were delays in getting my product that were on the supplier side and out of etrailer's control, yet etrailer folks kept me up to date and also worked on a customized solution. My goal was to be able to carry my surfboard on the roof of our 2019 Hyundai Santa Fe to the beach more than 3 hours away. But the particular model we had had no existing racks, no recessed areas, nothing to fix racks to. Not even the dealer had a solution. I was sh*t out of luck. But etrailer hooked me up. The racks did take me a while to put on, but most of that time was fine tuning to reduce “hum” while driving. I’m very happy with them. Thanks to etrailer, I have gone surfing and can go surfing whenever I'd like to.
# 6
Malone AirFlow2 Roof Rack - Aero Crossbars - Raised Side Rails - Aluminum - 50" Long - Silver
Super easy to put on,perfect fit. Worked great with my 20 yr old yakima rocketbox! Thank you
Good looking Roof Rack, fairly easy to install but, I broke one of the end caps and missing an Inner Foot Pad.
# 7
Yakima JetStream Crossbars - Aluminum - Silver - 50" Long - Qty 2
The 50” jetstream cross bars were perfect for my 2019 Ford Ranger with my ARE cap. They are paired with the Yakima Skyline towers and appropriate landing pads (protip: call etrailer when you order to ensure you have the correct setup;) These cross bars are SILENT on my cap. Zero wind noise. My daughter and I installed them on a Friday (I do recommend watching etrailer’s installation video in addition to the paper instructions) and left for a 700 mile weekend road trip the next day to pick up a kayak, paddle with friends downstate then drop her off at summer camp. Even with empty Yakima Jaylows on top, no wind noise. Even with a boat in the Jaylows, no wind noise. These are the sweetest rack’s I’ve had. With the Skyline towers and landing pads, they are also easy to take off and put on. Click click done. They look good, too;) etrailer customer service for the win, too. When I originally ordered, I did not order all the items I needed for installation. When I realized this, I called and they got me squared away.
Yakima Baseline with Yakima CBX 18 Cargo Box fitted on my 2012 Toyota Corolla S Sedan 2012. Instructions were clear and roof rack was easily installed.
# 8
Thule WingBar Evo Crossbars - Aluminum - Silver - 53" Long - Qty 2
Thule rack looks great on my Kia Telluride. The pieces took a while to get to me because they were on backorder but it's not etrailer, they were on backorder everywhere. I messed up a piece of the rubber while installing and etrailer sent me another one free of charge. Would definitely recommend etrailer.
Superb experience with etrailer.com. From order to delivery in 2 days. All components in perfect condition and very useful video links to help assemble and mount. I am very impressed by the overall customer experience so far given by etrailer!
What our customers are saying:
"Excellent order notification process. They tell you when they get your order, when it will be filled, when it will ship, when it ships. Solid."