Most Popular Rise - 3 Inch for Chevrolet Suburban

Perfectly as described, Box was a heavy hitch and the box must have been damaged in shipping so it was a little delayed. You can't mess up a forged hitch it still is in excellent condition.

This simple ball mount will get the job done. It's a solid casting so it weighs a lot.

I just opened up my new Class 5 Curt XD hitch and have not yet installed it so my comments are based on first impressions only. It is very heavy duty - and heavy at 40 lbs. - made of extremely thick metal and outfitted with quality Grade 8 bolts with square necks so they won’t turn when torquing on the nuts to attach the main tube to the side mounting plates. My bolts are plated yellow (which I like) rather than silver as you may have seen in some online photographs. It is substantially beefier than my existing Grade 4 hitch and superior in every way. It’s an impressive piece of hardware. I cannot imagine anyone being disappointed with it on specifications, quality, strength, and general appearance. It’s a beast. What I AM disappointed in is Curt’s packaging and the condition in which the hitch arrived. (This is NOT a reflection on etrailer.com as the hitch arrived in Curt’s original packaging.) The unassembled main tube and the two side mounting plates come bundled together with nothing separating them but shrink wrap. No cardboard, plastic, even paper coming between the metal surfaces - just shrinkwrap probably not even a couple of mils thick. With basically metal-to-metal contact in an oversized-box with the bundle jostling around, it would be a miracle if there were no scratches, gouges, or some type of damage to at least one piece, which is exactly what happened to my hitch. The main hitch tube, on the exterior facing plane, on the driver side where I’ll see it every day, has some gouges on it that go through the powder-coating to bare metal. I can - and will - paint them to prevent rust (and, therefore, have to paint the whole hitch to match). But the gouges will still be noticeable as they go through the thicker, pebbly, powder-coat finish and will undoubtedly still appear as depressions in the surface even once painted. I fully realize this kind of surface damage will almost certainly happen with regular usage of the hitch anyway and that it’s certifiable to demand absolute perfection in anything. But if you are someone who cares about the aesthetics of your equipment and keeping it looking new for as long as possible, it is very disappointing to receive such an expensive and prominent piece of hardware damaged right out of the box and requiring immediate repainting. The plastic parts bag had also ripped open in transit, with nuts, bolts, shims, etc. rattling around in the box. I am dumbfounded that Curt packages such a high-quality piece of equipment so shoddily where such damage is virtually unavoidable. I bought from Curt solely due to their being an American manufacturer and to support American workers so this is doubly discouraging. It’s a trivial complaint in the big scheme of things and not worth demanding a replacement over. Just be aware that unless Curt changes their packaging practices it is very possible you will have the wind taken out of your towing project sails just as I have. Again, this in no way reflects on etrailer. My experience to date with etrailer (website, educational resources, staff reviews, ordering, tracking, email contact, etc.) has been beyond exemplary in every way. They rank as a Top Five online retailer in my opinion, maybe even the best.

First of all, the products you find at etrailer are not your garden variety, home depot kind of fair. Much higher quality and grade/weight ratings. So to be able to get hard to find items and then by orderring at least 100$ worth of stuff also get it delivered free in 4 days, is awesome. The prices are incredible too.

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Sara R was helpful helping me find the right hitch for what I described as needing. I was excited to see the hitch pin in my order details even though I didn't order it. Sadly, the picture gave me a false impression. Overall, excellent customer service and product.

Working in the sand and grass of my driveway my wife and I installed our new etrailer receiver hitch. Great fit and finish! Went right on as described in the online guide. Hitch required a spacer washer on top back bolt attachment point. Taped it on so it would not move while lifting in place and it stayed right there! Used a car jack to raise up and hold the hitch into the underside of the trunk tighten the bolts and reattached the tail pipe done. Now we can pull our Sunfish Sailboat any where the car will go.

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Good, very solid ball mount with just the extra rise I needed, 2 3/4", to get level trailer and good clearance for the trailer jack. But excessive shipping charges from etrailer, $[XX] for an $[XX] purchase. Found out to my cost later that [online vendor] would have shipped for free.

As a full-time RVer, e-shopping is very important for us. etrailer was the right place to shop. Right product, delivered on-time for a great price. You beat the local discount RV store by $25 including shipping. At the same time, I had another outfit send me a clearly inferior product to the one they displayed. Said they would e-mail a pre-paid shipping label for the return (didn't) and tried to put the blame on Amazon. Thanks etrailer for a great experience !

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