Most Popular Shock Absorbing for Chevrolet Silverado 3500

I was very pleased with etralier for filling my order promptly. I was not pleased with usps.When the hitch arrived the box had been damaged. It was empty. I contacted etrailer about the problem. They were very helpful and offered me a refund or replacement. I chose the replacement. It was shipped promptly in good shape.It was a pleasure doing business with etrailer. Jon

Partial order. What I got was damaged and incomplete. The rest of the brake parts will be a few more days now….. will definitely not recommend

The order process was smooth. But, when trying to find out about the the lifetime warranty offered by Gen Y on the rubber components in the hitch Nicole could not answer my question. I asked if I was able to purchase through you and if not could I purchase from Gen Y even though I bought the hitch from you. This is something customer service should know the answer too. You would have gotten five stars but it was ruined by lack of knowledge by your staff.

Awesome hitch, the tongue weight scale is the cheesiest thing I've ever seen on a product with this price point- a sticker that was peeling up when I received it and a little white paint mark that wiped away when I used an alcohol wipe to clean it before covering with super glue to try and make it hold up past the first rain event. Come on Gen Y your engineers can surely come up with something better that will actually last for years. You got the hitch down, now just focus on the details.

My third one of these, I feel they help take shock out of towing. Just bought a extra one instead of changing balls all the time.

I like the way it cushions front and back jarring on rough roads.

Perfect, my second GenY Torsion hitch. Upgrading to the 21K from the 16K. There's not even a close second.

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I have yet to tow with this hitch because I just received it today. Upon receiving the box I knew this hitch was not for the faint of heart. It felt like a massive hitch weighing in at 118lbs. Taking it out of the box I could see that this hitch is built like a beast and will likely be more hitch than I will ever need, but I needed a drop hitch and after asking etrailer questions and doing my own extensive research, I decided this was the hitch I should buy. I like the fact that it will give a little more space between the trailer and the truck, it can be used as a pintle setup if the need arises, and it comes with two ball sizes. Using this for my enclosed landscape trailer I am hoping it extends the life of tires and suspension components. I will try and update in the future after towing with this hitch.

This thing is built like a tank. I have towed a few items that have been reasonably heavy (although not at 21,000lbs). I can say that it does a good job at limiting the aftershock of terrible roads that I have been on. It does a good job and is easily versatile to use with the adjustments available. The hitch should endure travels towing for quite a long time considering how well it is built.

Great product Takes away the jerking sensations of speed bumps and the occasional pothole. When you do hit a bump at speed it takes a while for the flexing to settle back into a smooth ride. I equate the feeling like being in a boat. Now that I’m used to it it’s hardly noticeable.

The order process was smooth. But, when trying to find out about the the lifetime warranty offered by Gen Y on the rubber components in the hitch Nicole could not answer my question. I asked if I was able to purchase through you and if not could I purchase from Gen Y even though I bought the hitch from you. This is something customer service should know the answer too. You would have gotten five stars but it was ruined by lack of knowledge by your staff.