# 1
Yakima BackSwing Swing Away Hitch Extender for Bike Racks - 2" Hitches
From purchase to delivery went well excellent job to all. God is great I give him all the praise for helping me get this done. I was in an accident which damaged my swing away hitch and Hollywood rv back rack.these are built very well I would recommend.
I like the solid construction of the Yakima Backswing, which I would give 5 stars for. The hitchlock that came with it is why I took one star away. The plastic cover doesn't stay put, leaving the key slot exposed to water at all times. No matter how many times I try to make it stay, it just slips off. Yakima should do better with this.
# 2
Yakima StraightShot Hitch Extension - 2" Hitches - 7-1/4" Long
Let me explain my one star rating. The product is probably just fine but I needed an extension for my trailer hitch and instead y’all sent me an extension for a bicycle rack. Upon receiving the item, it was clearly labeled not for Towing. In addition I wanted to point out that I ordered about $1500 worth of product from y’all and because the hatch on my SUV hit the trailer Tongue jack I needed an extension… So I ordered it and then you charge me shipping. I did ask if you would waive the shipping fee and I was told no so I had to return it of course pay the fee for that even though it was the incorrect part for what I needed. Not a happy camper.
This is more a review about the staff at ETrailer. I was buying a receiver hitch "basket" from them, which showed a step-up in the bar leading from the hitch. I was concerned that this would run into my square bumper on my Class C motorhome. Called and they went out and measured the distance for me. I was right, so got this and it works perfectly. Note: This is not designed to sustain towing a vehicle. There are others more heavy duty for that.
What our customers are saying:
"In these days of customer "no service" I am usually disapointed when doing business with people I don't know. It was refreshing doing business with you. I'm impressed!"