Most Popular Rise - 3 Inch for 2015 Mercedes-Benz Sprinter

I'll start off with the great customer service, called a rep for assistance and did a great job. He walked me through everything for about 5 minutes. Then I proceeded to order parts at a very reasonable price. Shipping was right on time and tracking was top notch. Now for the parts I received. Trailer hitch receiver was built like a tank, and very easy to install. I didn't even have to take off the whole bumper which I see on your website. There is only one problem with this hitch receiver. Zip ties to hold the facia bracket? It's like putting a $10 paint job on a Rolls Royce. I'm sure you have a good R&D department, but this is unacceptable. I could tell you how to make this better but I'm not part of your team. Could be solved by putting a ___ on the ______. R&D should be smart enough and paid well to figure this out. No offense but they can do better. ??ZIP TIES?? Also, it is pitched with a cap but did not receive that. I also purchased A brake controller P3 and a ball hitch. The ball hitch is pictured wrong on your website. It's pictured with an adjustable ball hitch. This is what really wanted but got something entirely different. If it works, I'll be fine with it. I should have caught that, but my eyes adjusted on the adjustable ball hitch. P3 brake controller was very easy to install, about 5 minutes. On a closing note, I will order from etrailer again. Thanks for your business. Just please listen to your customers and fix these problems. Everything and everybody are not perfect. Thanks again.

The hitch assembly included everything needed for quick and complete installation. Perfect fit for my 2023 Honda Passport. Have been using etrailer for some years now and have never had a bad experience. The self-help videos are a plus for customer service. Good work guys!

To be honest, I use it upside down. I needed a hitch with rise, but none were available at time of purchase, and yours, inverted, works perfectly! The welds are regularly checked and remain all secure. It's a good hitch.

Working in the sand and grass of my driveway my wife and I installed our new etrailer receiver hitch. Great fit and finish! Went right on as described in the online guide. Hitch required a spacer washer on top back bolt attachment point. Taped it on so it would not move while lifting in place and it stayed right there! Used a car jack to raise up and hold the hitch into the underside of the trunk tighten the bolts and reattached the tail pipe done. Now we can pull our Sunfish Sailboat any where the car will go.

I now have 4 of these, and there is no stronger, safer ball mount I have found. I tow all kinds of trailers, and the last thing I want to worry about is my hitch breaking. Great price, and you cannot go wrong with these.

Love it, very sturdy, indestructible quality. Highly recommend for anyone who is pulling at least 7,000lbs and does not need a weight-distribution hitch.