Most Popular Bike and Hitch Lock for 2008 Saturn Outlook

Rack is very sturdy and heavy duty. Instructions were terrible. Locking hitch pin would not thread correctly and ended up damaging it. Thankfully the threads on rack were fine and I was able to use the non-locking threaded pin. Would like a replacement locking pin ASAP

For the price, it's a good-quality, sturdy bike rack. I have used it about 5-7 times with no issues. I only used it for one adult and two kids' bikes, but I am sure it can handle four bikes as advertised. It's great that the rack folds upwards when it's not required.

This bike rack has worked well for our family of 4. It allows us to safely and securely carry all 4 bikes through the mountains of Colorado with our Hallmark Milner truck camper. Strong and durable rack that barely moves when driving. etrailer's customer service was outstanding. The rack was initially delayed and after one phone call to check status a warehouse manager quickly solved a minor issue and got the rack shipped. etrailer was fantastic in managing this transaction with extremely limited staffing. etrailer is the first place I check for anything recreation as I've never had anything but stellar service.

Excellent rack, a year later still in great condition. No movement at hitch when driving like other racks. Love the extra bar to work on bike in parking lot. Cracked a part on the rack when backing up accidentally hit it, I called the company and they immediately sent out new part no questions asked and rack is like new. Easy to access the drop and raise bar even with bikes on .A note that with larger mountain bikes only three really fit on the four rack without adjusting handle bars. Thanks to etrailer for stocking a great product and providing excellent post purchase service

I've had this about a year. I love the sturdiness of it. I feel the bikes are safe there and I haven't had any issues with anything on it breaking or asking to wear out. They're are a few things that about me about it, but if I want to haul 4 bikes, I'm not sure that I can get around al the inconveniences of life. It is heavy. So I'm not inclined to take it off very often. With it on it does make accessing the back of my van annoying. It also does obscure vision out the back window when it's folded up with no bikes(I've never had any real trouble from this, I just prefer a wide open view). I've never been reprimanded for it, but the liscence plate isn't very visible with it up, either. The most inconvenient thing about it is trying to hold the bike and work the release buttons at the same time. But that is very easy if you have another person with you (and if you are bothering to have a 4 bikes rack, you probably have another person most of the time). Overall, I really really like it.

We drove from South Louisiana to Lake Tahoe and back with 4 bikes on this rack with absolutely no issues. I have used this rack on both our VW Atlas and our Chevy Bolt EV and it works great with both of them. The rack is a little heavy, but that is to be expected with its size.