# 1
Roadmaster Sterling All-Terrain Tow Bar - Non-Binding - RV Mount - 2" Hitch - 8,000 lbs
First, received the package and upon opening, found that the linch pins were missing. One phone call and issue was resolved and replacement items were being expedited to me. Appears the box came open on one end during shipment and parts came out before carrier retaped the tear. Good on E-Trailer for outstanding and prompt customer service! Now, the Sterling All Terrain towbar - very impressive unit as I had bought this on reputation only as no dealers had any in stock (they say it is too costly to carry in store). Very well made, excellent finish and welds. Instructions are quite clear and easy to follow. I like that when you purchase this unit, it is a “total package”. There is nothing I could see that is cheaply made - all quality. This was my first purchase from E-trailer, and based on how this order went start to finish, and having to deal with missing parts on an order - I am very pleased and will deal with them in the future.
Great product. Everything works well....it's solid, durable and well built. The only complaint I have is the two plated bolts that hold on the tow vehicle knuckles are rusting and look terrible. I'm going to have to paint them I guess.
# 2
Roadmaster Falcon 2 Tow Bar - RV Mount - 2" Hitch - 6,000 lbs
Delivery was prompt and timely. Have not used the tow bar yet, but it appears to be very well made and easy to work with.
The install on my Ford Maverick is clean and functional, so this is more of a customer service review... excellent customer service! During the 4-day towing set-up install, the forecast was for freezing temps and my rig was not winterized. I called in mid panic and the motorhome was moved indoors. A few months after using the tow set-up, a minor problem developed. I called and the CSR apologized and said, I can see how that might be frustrating, and a replacement cable (slightly longer) was sent free of charge.
# 3
Roadmaster Falcon All-Terrain Tow Bar - Non-Binding - RV Mount - 2" Hitch - 6,000 lbs
If you have a Roadmaster base plate EZ with quick release cross bar like I had, this is the perfect tow bar. I tried the etrailer model first after the recommendation of their sales person as it DOES have some nice extra features, but it simply will not attach directly to the Roadmaster cross bar. I could not believe trailer has their own hitch but does not have a clevis end (which did ship separately and needed to be attached to the legs of the hitch). A VERY simple adapter should be available for their hitch, very disappointing. Trailer did take a return even though it was past their normal 60 day return window. I did actually prefer the etrailer hitch at a better price and features. WHY don’t you have a simple Clevis end to fit the Roadmaster?
Awesome hitch! Fills up easily and nicely. Easy to operate and not terribly heavy to handle if you need to store it.
# 4
Roadmaster Nighthawk All-Terrain Tow Bar w/ LED Lights - Non-Binding - RV Mount - 8,000 lbs
We traveled 7,200 miles last winter pulling your 2023 2 door Jeep Wrangler and it performed Excellent. I did buy the optional cover which I think this is a wise investment to protect it when parked.
When I called etrailer with my concerns about purchasing a tow bar to flat tow my Grand Cherokee. I did not have a brand in mind other that what I read about in magazines. I was helped in making a decision on purchasing a RoadMaster tow bar along with all the electrical wiring needed to do the job. Everything came as described and was told if I had any problems what so ever to call for help. None needed but was good to hear knowing i had back up. I have used this tow bar and hook ups for around 10 or so camping trips. Mostly from Maryland to Myrtle Beach SC. No problems what so ever. I highly recommend etrailer and the RoadMaster lighted tow bar, wiring and bracket for my Car.
What our customers are saying:
"In these days of customer "no service" I am usually disapointed when doing business with people I don't know. It was refreshing doing business with you. I'm impressed!"