Most Popular Kuat for 2004 Dodge Sprinter

This bike rack has worked well for our family of 4. It allows us to safely and securely carry all 4 bikes through the mountains of Colorado with our Hallmark Milner truck camper. Strong and durable rack that barely moves when driving. etrailer's customer service was outstanding. The rack was initially delayed and after one phone call to check status a warehouse manager quickly solved a minor issue and got the rack shipped. etrailer was fantastic in managing this transaction with extremely limited staffing. etrailer is the first place I check for anything recreation as I've never had anything but stellar service.

Excellent rack, a year later still in great condition. No movement at hitch when driving like other racks. Love the extra bar to work on bike in parking lot. Cracked a part on the rack when backing up accidentally hit it, I called the company and they immediately sent out new part no questions asked and rack is like new. Easy to access the drop and raise bar even with bikes on .A note that with larger mountain bikes only three really fit on the four rack without adjusting handle bars. Thanks to etrailer for stocking a great product and providing excellent post purchase service

Fantastic bike rack. Switch it between a Honda Ridgeline and a Subaru Outback Wilderness and it works perfectly. Accidentally lost the locking pin that secures the rack to the trailer hitch and when I inquired with Kurt about ordering a replacement lock keyed to match the locking cables on the rack and the Kuat rep sent one to me for free. (I removed the rack and left the lock sitting on my car bumper. Later that day I drove off and lost the lock on the highway).

Great bike rack. It is easy to install the hitch on a vehicle and to remove it. The Kuat NV 2.0 provides a smooth, gentle ride for road bikes and mountain bikes. Great purchase. Highly recommend.

Love this rack and use it every day on my Toyota Tundra pickup. I ride my cruiser on the beach and loading/unloading bike/s is really easy. I travel to riding locations as well and even at highway speeds, two bikes remain secure and wobble-free. My bikes are expensive and the stand-up mode of securing them means no worn paint or scratches. If any complaint it's not made for the salty air here in FL and certain parts corrode...even with daily rinsing off. The rack is perfect for the fat and oversized wheels on bikes I've owned...even heavier ebikes...WILL BUY IT AGAIN.

Arrived very quickly and in good condition. Working with etrailer was great - they are on the ball, unlike some other retailers. The product was as expected, although I took off a point for really poor instructions. If Kuat had just taken a little bit of time to provide more details, it would make the job so much quicker. I haven't yet tested the rack with bikes, but is installed and all the bits seem to work as promised. One point thatI don't like is that the locking pin that attaches the unit to the hitch is really long and doesn't have anything that would keep if from rattling. I put in my own rubber spacer to hopefully eliminate any rattles, but it seems like adding a couple rubber washers to the kit to help prevent rattles would be an easy and inexpensive solution.

This rack definitely has some pros and cons (as do most racks). A minor frustration is that despite ordering the rack and add-on at the same time, the keys don’t match so if locking three or more bikes you need two different keys (this has only really irritated me when it was raining). As other reviewers have mentioned, this thing is heavy. Neither my wife nor kids can lift it to put it on or get it off the car by themselves. The downside is that given the size of the rack it is not real convenient to just leave it on the car. When the rack is in the up position, it is impossible to get in the back so it is necessary to lower the rack each time you want to get in. The other downside is that the rack significantly cuts down on visibility when backing up. All that being said, the rack is rock solid and the bikes are very secure. The rack is great for extended trips. When loaded and tipped down, it is great to be able to open and access the back. The spacing of the bikes is great and I don’t have to spend 15 minutes figuring out how to slide four bikes in just the right spot to make them all fit as I did with my old rack. Best of all the bikes are only sustaining damage on the trail, not on the back of the car! Despite some minor annoyances, I highly recommend this rack. As for assembly, my 13 year old put it together by himself in about 20 minutes (I promised him i would include that fact).

We needed to move up from our Saris Bones 3 rack now that our youngest is on a big girl bike. We initially went for a budget platform rack which was (not surprisingly) subjected to a recall. After an incredible amount of research, I opted for the Kuat NV 2.0 Base. I took advantage of the etrailer price pledge program and was very satisfied with the etrailer staff who were very easy to deal with both on the phone and online. Following my order, etrailer inadvertently sent me the incorrect base model. The sent me the 1.25 inch instead of 2.0 inch model and as the shipping label covered the hitch size I only discovered this after opening and unpacking it (thereby having to repack and re-ship it). This inconvenience notwithstanding, etrailer was very apologetic, paid for the return shipping and sent out the correct 2.0 inch model. Unpacking and assembly was easy (the second time...and I learned the valuable lesson of taking photos of the unpacking in the event you need to repack it). You certainly get what you pay for with Kuat! The fit and finish are first rate and the rack's design, in my opinion, makes it the most intuitive, cleanest and best looking rack out there. I was considering the RockyMounts Split Rail 2+2 (similar design and athletics and a bit lighter) but I am so glad I went with Kuat. I mounted it on my 06 Pilot today in less than 5 minutes with my wife's help (though it can be accomplished solo), locked the pin and tightened the anti-rattle mechanism for a rock solid mount. All bikes fit on it like a dream (my 29er, wife's mountain bike and 2 kids mountain bikes...have not tried by road bike yet but I don't anticipate any issues). Very impressed with the rack and my etrailer experience.

After much searching, I decided to purchase the Kuat NV 2.0. I was fairly easy to put together….” Read the directions “ it will tell you exactly what and how to put it together.. Great instructions easy to follow. I was able to adjust the wheel cradle to fit my bike quickly. I was a SMALL problem…. I did not get any information from etrailer like I have in the passed… which was strange. So I did not know if they were processing my purchase or not… The money came out of my account. So I after my bike rack showed up… I sent a text to them, with in minutes I received at response, that said they were looking into the problem.. maybe 20 mins later I got a response from them … It seems I Fat Fingered my 1 letter on my e-mail address so etrailer could not send tracking information… Thank you so much GREAT SERVICE. I will use them again

Product was pretty easy to assemble. If assembled it solo, and it was a bit tricky keep the trays level as I bolted them to the center beam. I used the foam blocks that came with the packaging to keep them level as I tightened the bolts. The product looks fantastic in gloss black (matches my trim). Have not mounted the bikes yet (it's winter) though I did mount the rack in the hitch and took a test drive ... all good.