# 1
Thule Hitching Post Pro Bike Rack for 4 Bikes - 1-1/4" and 2" Hitches
This is a very strong and secure Bike Rack. But the modeled rubber saddles are too big and the kid's smaller frame bikes will not fill over them. I ended up cutting off the lower attaching posts on each of the 8 saddles to get the bike frames over the saddles. Smaller saddles would make it easier to load and unload the bikes.
I bought this bike rack back in April but wanted to make sure I used it to give the best review. First I want to say I did a lot of research on bike racks and found this one to be the best one to fit my needs. The best price I found was on etrailer.com, at the time it was When I called the customer service to place my order, I spoke to Dan. He was very pleasant on the phone and took the time and listened to what I needed and understood my concerns. I ordered the bike rack and also ordered the Thule Snug Tite Hitch Lock and Anti-Rattle Device and the Thule Cable Lock w/ One Key System Lock. Dan suggested I also get the Thule Bike Adapter Bar, which I never even thought of getting. Delivery was in about two business days, which was really fast and at the time of order they were running a special free delivery over $99. When I went to put it together I noticed I was missing the flat cap screw M6 x 16mm, part number #853-5787-02. I emailed Dan and within 24 hours received an email that the part was sent out and also in the email their was a link to track the order. After I received the part I did notice that the flat cap screw was actually in the 2 inch adaptor sleeve. The instructions were very easy to read, and it took me about 20 minutes to put together. I did have an issue when I positioned the stinger into the cradle, with the 8mm locking nut, it was not staying tight and when I took it off I noticed the threads inside were gone, so I ended up going out to Lowes and buying a new one and its holds perfectly fine. I also had a question about that part because it is not a locking part and was worried someone would try to steal the rack. I contacted etrailer.com to find if they make a locking device for this and they said no but I can contact Thule to double check, I'm still waiting for an answer back from Thule. The weather finally broke and we installed the rack onto my hitch, tightened it and it doesn't rattle. When I finally used the rack and put my bike on, it did sway a little but at 50 mph I was very happy with it. The trailer comes out just enough away from my car that I do not have to fold completely out and I can open my trunk with no issues. I am very happy with my purchase and had a great customer experience with Dan. Would highly recommend ordering from them to anyone.
# 2
Thule Passage 3 Bike Carrier - Trunk Mount
My order arrived today and I have not yet had an opportunity to install it on my 2009 Town and Country tailgate. I have no doubt it will work as advertised, the instructions are very precise and easy to follow. I would like to commend the personnel who assisted me online, everyone who was involved in the order followed up with an email informing me exactly what stage my order was in. Item arrived when promised and with no damage,,,kudos to you!
The side / bottom straps are seriously lacking. It has those straps you would find on a backpack, making it difficult to securely tighten down because of the angle. I'd usually have to pre-tighten them to a certain length, then forcefully shove the whole rack until it clipped onto my car. They really just need to be ratchet straps. Even then, one of the side straps came off while driving after hitting a small pothole and the whole thing dangled to one side - Luckily I was in a parking lot. I've also never been able to fit 3 regular bikes, only 2. It's really only a capacity of 3 if you have 2-3 slim bikes. The rubber is so wide that it makes it nearly impossible to slide certain bikes on. If you have a step thru bike with one of those crossbar adapters, I wouldn't even bother with trying this. Unfortunately I don't use this anymore since I'd be constantly worrying the whole thing will come off whenever I drive.
# 3
Thule Passage Trunk Bike Rack for 2 Bikes - Hanging Style
Like many others, impressed by the information on the site and the speed in processing / shipping my order. Loved seeing the video demo of how to install on our Town and Country. After I received it, I was initially frustrated as even with the Bike Adapter Bar (TH982XT) I couldn't seem to get both bikes on the rack and have decent clearance from the ground -- my test was to drive out of our drive way and if a bike wheel hit the pavement when dropping off the curve they weren't high enough. I was also initially frustrated with the spacing between the bikes. I was contemplating whether to return or not, and after I realized you could adjust the spacing between the bike straps on the arms. This allowed me to make the adjustment necessary in bike spacing to have them both fit fairly easily. I did have to adjust seat height on both bikes to get the fit right...looking forward to actual test in a couple weeks when we take the bikes camping.
Great customer service. Was delivered to my door in two days from the day I ordered. Always kept me informed as their website showed my item order info from the time I ordered to the person who picked my order to the location and time it made it to UPS for delivery. Well constructed and instruction booklet was very detailed.
What our customers are saying:
"Everyone that bought before me was right! I got my rack in time for my next days off and putting it together was fast too. And I'm a grandma!! Thank you for being fast and honest! You beat anyone in my town hands down!"