Model Customer Service responded promptly to my concerns. They were very helpful in explaining the differences between the hitches I was considering, and why my order had not shipped. My shipment went out when they said it would, and it was received on-time and in good condition. The website is very comprehensive, and saved me from buying an incompatible hitch-style bike rackfrom another company. The prices cant be beat,either. Jack, Oceanside, CA |
