Most Popular Swagman for 2010 Ford Edge

This is by far the best bike rack I've ever had. It took 10 minutes to put together and the bikes mount very easily. The rack is pretty stable, just a little swaying of the rack itself on bumpy roads, but even then the bikes don't rattle or bang into each other. I am using it on a Ford Edge. The rack weight is reasonable and it's easy to remove when I'm not using it. I like the ratchet system for the bike holders. Etrailer.com service was great. Free shipping, great communication, fast delivery, excellent packaging. They are one of a very few top service e-retailers. I would use them again in a minute for similar products.

We bought the Swagman Doubletrack hitch bike rack a year ago to use with our 2013 Ford Edge. Etrailer shipped it out right away and the assembly was very straight forward. The actual use of the bike rack is very easy with 2 clamps that slide down to lock the bikes in position and 4 bungees which lock the wheels in. The rack keeps the bikes secure (even on bumpy roads) and the upright bar swings down and out of the way so we have access to the back of the Edge without removing the rack from the hitch. Just a very good solid design.

The rack shipped fast, thank you! Assembly was easy and rack looks very sturdy. I did have to disassemble and switch position of the locking arms to accommodate our bikes, but this was easy to do. I bought this rack to take our bikes to Florida for our 2 month winter break. Fits our 2015 Ford Edge great and tilt feature allows for easy access to rear cargo area. Very happy so far with the Swagman Chinook, the upcoming trip will be the true test of the rack. Thanks etrailer.com for a trouble free online shopping experience.

Still getting spacing sorted out, but so far it's a good carrier. It's stable in my Class 1 receiver and seems to keep the bike from bouncing around. I slipped an old sock over the locking arm to prevent frame rub some people have claimed. While the bike is held securely for travel to/from the trails, I can't get the locking arm to sit in the lowest point of the top tube by the seat post - the safest spot regarding anti-theft - without my bike being shifted to the extreme edge of the carrier. My solution was to get a security cable similar to this - https://www.etrailer.com/Bike-Locks/Master-Lock/72DPF.html - and padlock it to the receiver for trips where I plan to be away from the car/bike for more than a couple minutes. Why I knocked off a star: One of the supplied carriage bolts is 1/8-1/4" too short out of the box, making it impossible to thread the nut on the end with the split-lock washer in place. And perhaps I don't know my own strength, but I over-torqued one nut and snapped the bolt, sending it flying. I replaced all 4 assembly bolts and split-lock washers with some Grade 5, zinc-plated, 5/16-18 carriage bolts in sizes (1) 2", (1) 2.5", (2) 3". M8-1.25 also works.

etrailer is one of the best online retailers. George J. Was in constant contact with us through the email on our order. etrailer sent emails when the product shipped and even alerted us when it would be delivered. George also emailed us as far as when we received our product that if we had any questions he was there ready to answer any and all questions. Their customer service is second to none. If I have any future purchases it will be through etrailer. Thank you George and etrailer.

Your service was great and the Swagman S63360 is exactly what I needed to carry our two bikes on our Ford Edge.