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Customer Feedback and Reviews

viewing 1 - 150 of 29927 customer comments


I have always been really pleased with any purchase i have made at Etrailer. The customer service is outstanding and the shipping fair and quick.

Toni - Wellsville, OH

12/18/2014


i was looking for a set of high quality snow chains and etrailer was the only site I found that could provide a set that fit my Toyota. Ive shopped for towing accessories on etrailer in the past and find their service to be excellent in every way.

Birgit - Templeton, CA

12/18/2014


This is the first purchace from your company and it was a good experience.I bought an electric toungue jack for my camper I ordered on tue.afternoon and got it on thur. about noon. Very fast service. Product came in in good condition. I havent installed yet but feel confident that it will work just fine.

Jim - Russellville, MO

12/18/2014


Received the trailer in a timely fashion. Followed the directions supplied - no problems. Everything went together with no problems. Seems to be the perfect trailer for a Florida planed community where you cannot have anything outside of the garage. Just need the registration and then we are off kayaking once again. Just getting to old to put them on a roof rack. The Trailer is perfect.

Donna - Venice, FL

12/18/2014


Wonderful! My interaction with different members of the staff has been first rate. The product we received is top of the line and complete. We had to wait on a backordered piece but they stayed in touch, letting me know what was going on and then when I could expect delivery.

Joe - Temple, TX

12/18/2014


I had a small problem where the price in my cart didnt match the product display page but it was quickly resolved when I called you directly. Not a big deal and the great service I got from everyone I talked to more than made up for it. Id also just like to say that I love all the detailed product content on your site. I will definitely come here first before buying anything for car again.

Peter - San Jose, CA

12/17/2014


So far it has been a very good experience. Thew product was easy to find and your selection was excellent, the best I have found. Thew price is fair and the time of shipping extremely fast. It is in town now ans will be delivered today. Great company.

David - Bemidji, MN

12/17/2014


I had a great experience with Mark & etrailer! Great products & great people. The product quality was excellent trailer wheels & accessories, & the delivery was as promised. I would shop again with etrailer.

Ronnie - Lafayette, LA

12/16/2014


Ordering was fast and easy. Received a follow-up phone call within five hours of ordering. Also received email confirmation is looking forward to getting my order.

Mark - Hyannis, MA

12/16/2014


Very impressed with prompt, accurate, personal followup. Great resource for product/installation info and recommendations. Really, the best service I know of in any market. I wish backordered item was listed as such on the web site - I found out the day after my order was made. Could be the mfr did not inform eTrailer promptly.

Jeffrey - Mountain View, CA

12/16/2014


Fast shipping. Great prices. Thanks!!

William - Tobyhanna, PA

12/16/2014


This is one awesome place to shop for trailer related things. But they have more than just trailer related items, best Ive found on the web. I will be a return customer forever. TS

Todd - Dickinson, ND

12/16/2014


My fifth hitch purchase from trailer. Always good selection of brands helpful video and Quick shipment.

Gary -

12/16/2014


Ive been lucky - since I purchased them it has not snowed enough to use them, but Ive installed them and do believe it will do the job. Hopefully I will not need them this year.

James - Landisville, PA

12/16/2014


products are good, shipments are fast, prices are much better than where I live. Good place to buy trailer parts.

Ernie - Montrose, SD

12/15/2014


Took a while for Curt to come out with a VW GTI 2015 receiver hitch, but worth the wait. Two guys, 14 minutes installed yes, we timed it!. Great service as always from etrailer.

Shaun - San Luis Obispo, CA

12/15/2014


Excellent service, best price about 65 of local retail. no shipping and no tax. Delivery was about 4 days sooner than I expected before ordering. My back will be saved now!! Thanks

Mayo - Midlothian, VA

12/15/2014


the woman I talk with knew her stuff was a big help. her ext is 325. thank you ext325

Roy - North Clarendon, VT

12/15/2014


I spent the better part of a year looking for a break away battery box for my 1992 Sun Downer Horse Trailer. Then one day by chance I found e trailer on Google. The battery box was the correct box and the price was wonderful. Im so grateful that I found e trailer. Thank you so much!

Michal - Scottsdale, AZ

12/15/2014


The Velcro strips fit perfect and were easy to install and made my truxedo tarp like new again. E trailer is a great company to deal with and they ship out your parts lightning fast.

Scott - Schaller, IA

12/15/2014


easy to install 2009 Titan

Juanito - Snohomish, WA

12/15/2014


Ordered Maxx Lift late wednesday night. Received late Monday. Unpacked Tuesday. Major part was missing. The package was damaged in shipping and evidently some things had fallen out. Contacted etrailer. The damaged one was picked up wednesday and the new one was delivered Thursday afternoon. Etrailer is customer friendly and dependable. Slam fast too.

Fred J - Thomas, OK

12/15/2014


I found the Etrailer people to be very professionnal. They were very attentive to my needs I received my package rapidely and it was exacltly as ordered. Thanks

Jean Luc - Repentigny, QC

12/15/2014


Unbelievably fast shipping. Received shipping and tracking information less than six hours after ordering. Package arrived on time. Great service.

Mark - Fort Myers, FL

12/15/2014


Received both orders very quickly. The products received were as depicted. I am very happy with the floor mats and the spare tire cover was easy to install and looks great!

Patrick - Franklin, TN

12/15/2014


Site easy to use Quick response

Donald - West Hurley, NY

12/15/2014


Exceptional Custer service!!! Will use etrailer in the future. Thanks for a great online shopping experience.

Richard - Amarillo, TX

12/15/2014


Amazing operation. Ordered my two items on Saturday and they shipped immediately. Arrived at my house on Monday two days later - with their free shipping and during the Christmas rush! These guys must use Santas elfs. Very happy with the products and were exactly what I expected. I will definitely use etrailer.com again.

Kenneth A - Shiloh, IL

12/15/2014


Outstanding service n performance.

Eugene - Howard, KS

12/14/2014


Everything was great

Greg -

12/14/2014


very good

Tom - Ortonville, MI

12/14/2014


Without Exaggerating. Working with Etrailer and there technicians on the phone has been truly the best buying experience I have ever had. This is my 2nd purchase from Etrailer and I hope I find a reason to buy from you again.

Jonathan - Winter Springs, FL

12/13/2014


etrailer is the best. I shop Amazon a lot but not for trailer or recreation parts. etrailer has an easy web site and great communication about your order. They carry good quality products and are priced competitive.

Steve - Lino Lakes, MN

12/13/2014


So far Im very impressed! Vince, who took my call, was professional and friendly. I didnt even have to wait on hold once. Thanks!

Carolyn - San Jose, CA

12/13/2014


I had a problem with order confrmation ,so I called Etrailer and I think I spoke to a lady called Kristie, who took care of the problem right away.

John - York, PA

12/13/2014


Great service. Part was exact fit. High quality. Very fast shipping. UPDATE: Best company to buy trailer parts from period. Great prices. Was able to find bearings by the measurements on web site. Everything fit perfect. Fast shipping. Glad I found them on the web.

John - Augusta, GA

12/13/2014


I received the hitch and additional components very quickly and in excellent condition. The videos and instructions were great. Easy to install. A great overall experience.

Jonathan - Unicoi, TN

12/13/2014


Great place to shop thank you. Will shop again.

Jerry - Concord, NC

12/13/2014


My first contact was by phone, I spoke with JAN and told her what I wanted to do and asked her for advice, Jan asked a few questions and told me what part numbers would best fit my need. We spoke a few minets and she gave me advice on installation, she spoke like an engineer not an order taker. I told JAN I would get back to her . I called several times over a few weeks and JAN was never available so I placed an order 103149283 with RICHI.

Bob - Coventry, RI

12/13/2014


Installed the back-up camera on my 2015 Ford 350 long bed exactly as all the videos and directions said. Didnt work. Heads up for 2015 owners. Shaved about 1/16 to 1/8 from the t-connect unit until it clicked. Then it worked perfect. Tried it on my travel trailer and I was exactly under the hitch, first time. Love it. Thing I love about e-trailer is they sign their e-mails with a name of a real person to contact. Keep you informed with whats going on. How many businesses do that?

David - Meridian, ID

12/13/2014


Great experience, shopping at etrailer was easy and fast.

Dennis - Groesbeck, TX

12/12/2014


Excellent service.

Jon - Agua Dulce, CA

12/12/2014


Great people, great service at a fair price.

Richard - Wentzville, MO

12/12/2014


I always had a lot of trust in Camping world, but Etrailer Is where Ill be checking for prices, because they saved me $150. Thanks

Les - Winlock, WA

12/12/2014


Shipped to me right away. No problems whatsoever. Exactly what I ordered and the installation video on the website helped make installation a breeze. Am going to mention this to all my friends for sure. Great people to do business with!

David - Luverne, MN

12/12/2014


I placed my order and the etrailer associate said that she couldnt give me a firm delivery date but would research the part and call me with a firm date. She did and my order arrived as scheduled. No hassle and no problems. Good service.

Nelson - Bartlesville, OK

12/12/2014


Great experience fast service.

Kaela - Telford, TN

12/12/2014


Excellent! The website, how to and info vids, product and price, quick shipping. Everything...Excellent!

Rob - Baker, LA

12/12/2014


Awesome service. Quick turn around. Quality item

Corie - Liberty Lake, WA

12/12/2014


Always a good experience dealing with etrailer. Great ion of quality items. If a problem should arise, it will be taken care of promptly.

David - Berea, OH

12/11/2014


very very pleased I ordered on 12 -9-14 receiver it on 12-11 14 and this was free shipping its well built it dose what it is suppose to do

Steve - Houston, TX

12/11/2014


I ordered Xtc 2 Cross Country 2 Or 1-1/4 Receiver and had it shipped 3-5 days. Not only did it arrive in the time stated, it was easy to put together and very easy to use. Hands down a very good product.

Robert - Dunnellon, FL

12/11/2014


Great experience with buying over the phone

James - Charlotte, NC

12/11/2014


I love etrailer for all of my truck and trailer needs! Fast shipping, cheapest prices, quality products! i just ordered the B-lites for a gift. The box was huge but the lights were not damaged at all.

Lee - Alanson, MI

12/10/2014


I was pleased with the response I received from Zach, the individual who took my call. He was knowledgeable and helpful with my request.

John - Newtown, PA

12/10/2014


Fast service, good price, excellent overall.

Lorne - Menifee, CA

12/10/2014


Second time I have bought from etrailer. This time I bought tire covers for our cargo trailer. Ive bought many covers similar to these over the years but never had this brand Camco and they look good. Quality is as good and probably better than others Ive had. Time and Texas summer sun will tell. Like the buckle strap instead of bungie cords. Good service, prompt delivery, correct size. Great customer service and accurate order tracking. Im sure Ill be back.

Ken - Sachse, TX

12/10/2014


Awesome, accurate service and great prices on high quality products! Gotta love that.

Carole - Apple Valley, MN

12/10/2014


The hitch was easy to instal however you DO need help. It took us aprox 45 minutes to instal and it was just like the video only not as fast for us.

James - Coolidge, GA

12/10/2014


No more shopping for parts at sears, Hello e trailer. Had just what I was looking for at half the cost from sears. Rating 5 stars from the phone order to delivery Thanks Judy

Michael - Traverse City, MI

12/10/2014


as always a very good experience , what i needed when i needed it

Freddie - Ashland, KY

12/10/2014


Fantastic. You cant go wrong with eTrailer.com!

Ben - Miami, FL

12/10/2014


I thought the ordering process was helpful, clear and fast Thank you

A James - El Cajon, CA

12/10/2014


Great site, helpful. I received my hitch and mount promptly .

Gary - Saint Louis, MO

12/10/2014


EZ ordering Fast shipping Overall great experience

Larry - Gurley, AL

12/10/2014


I have to say I am impressed with this company. They said what they would do and then did it with no haste. I placed my order on a Friday and received it on Monday. All I can say is Great service, great prices and wonderful people working their magic. Thank You

Robert - Calhoun, TN

12/10/2014


received hitch yesterday. laid all the parts out, read the instructions. looked under the vehicle with instruction. this morning backed the car up on some blocks. enlarged rear hole in box frame, snaked backing plate & carriage bolt up into box frame. this snake tool or wire is ingenious. lifted hitch assy. with small floor jack and bolted it in. this process was completed in 1 hr. clean looking you dont even notice it. the fit is tight. Im 100 satisfied.

Denis - Cape Coral, FL

12/09/2014


Customer Service is the top priority with etrailer.com !!!!! I was astounded when I listened to a voice message letting me know my shipment was backlogged. Sure I could have found out via email, but they took the time to call me. Excellent!

Jimmy - Plano, TX

12/09/2014


It was easy to shop. The products are as they are represented and the shipping was free. It only took 5 days from the time that it was shipped until I received it, even in a small town in Iowa. Also, there was a weekend in the middle.. If you see what you want, this is the place to get it. The prices are VERY competitive.

Arthur - Belle Plaine, IA

12/09/2014


Excellent service in all areas.

Tim - Boone, NC

12/09/2014


hi, very happy with ordering and delivery.. thank you

Paul - Worcester, MA

12/09/2014


The Roadmaster baseplate was delivered less than a week after we ordered it. It is exactly as advertised. What more could one ask?

Franklin - Albuquerque, NM

12/09/2014


Well, I gotta say I love etrailer. You have helped me make my trailer beautiful and it was a lot of work. I stripped it, threw the old lights and trailer jack in the trash, ordered new lights and trailer jack from you, wire brushed it, cleaned it, filled the craters with thickened epoxy, primed it, painted it, installed all the new lights, soldered the wires, shrink wrapped the connections, then covered them in liquid electrical tape. My trailer is beautiful, better than new. I will be a etrailer customer for life. And I will send you photos of my beautiful trailer. Hell yes, I would recommend etrailer to a friend. Im a freelance writer who has published stories in a variety of publications. I am shopping my story about trailer love out there and if I sell it, I am sure to include etrailer as my favorite source for parts. Thanks for helping me with my trailer, I love it. And when you love your trailer, your trailer loves you back.

Joe - Hull, MA

12/09/2014


You guys are the best This is my second experience with your company and it has all been good. When my last order Thule bike rack was delivered 2 days after placing the order I discovered that there was a small plastic part that was broken on the bike rack. You contacted Thule and they must have mailed out the part the same day. I will definitely keep your company in my list of Favorites. Your customer service was great and Thule makes quality merchandise. How can I go wrong?

John - Manchester, MI

12/09/2014


Your website is easy to use, the product ships in a timely matter. The only negative is you dont have place for PO number and no packing slip was included with items when they arrived.

Angie - St Paul, MN

12/09/2014


Item shipped almost as soon as it was ordered, email verification sent immediately

James - Wycombe, PA

12/09/2014


Ive bought a few things from etrailer.com before and have always been impressed.

Jared - Guilford, CT

12/09/2014


Melissa Y was very helpful she took my order and if I asked a ? She found out the answer Great place to shop

Ron - Mt. Sterling, IL

12/09/2014


Three calls/orders with I believe Tommy, Debbie, and Kristie over the past couple months. All 3 were EXCELLENT! Got everything and went as smooth as could anyone could ask. Yall run a good ship, well managed.

Bobby - Incline Village, NV

12/09/2014


I live in the deep south and know nothing about tire chains. Because Ill be driving to Pennsylvania in January, I called etrailer to get advice on what to buy for my 4x4 F-150. The representative was very helpful, and I was impressed by the fact that she offered to email to me several different choices appropriate for my truck so that I could study the choices before making any decision. No hard-sell tactics. The ordering process was straightforward and painless. Just got an email telling me my chains have been shipped.

Ira - Dacula, GA

12/09/2014


I placed my order with Lexus G. and it was super easy! She was very nice, knowledgeable, and very willing to help. She discussed my shipping options and helped make the right choice within my budget so I could get my parts in the shortest amount of time. Overall it was an excellent experience and I will definitely contact Lexus again in the future for my trailer parts needs.

Brian - Hot Springs, AR

12/09/2014


I had a very positive experience with Etrailer.com. Their customer service was very accommodating with a last minute ship to location change.the product arrived on time and as described. I would strongly recommend them.

James - Cuyahoga Falls, OH

12/09/2014


Great . Jan was terrific and very patience with me and also had a couple min to laugh with me , took time out to look in the computer to make sure I had the correct item I anted to order , overall nice experience thanks Jan at E / trailer

Margarita - Staten Island, NY

12/08/2014


Better price than Home Depot, free shipping and easy and convenient website. Super fast shipping - I ordered on a Friday and should get the following Tuesday! Couldnt be happier!

Megan - New Kensington, PA

12/08/2014


Mirrors arrived three days after ordering with no damage or missing parts. Fit my truck perfectly just like the last two older model mirrors from cipa. Would recommend the slip on mirrors from cipa to anyone and would recommend etrailer also. Great price and service!!

Jay - Swartz Creek, MI

12/08/2014


Cathy T. was the representative that helped me with ordering my break control system over the phone. She was very helpful and diligently walked through each feature and part that best suited my needs. I also was very pleased to learn more about the products i had purchase. I will definitely inquire and purchase again with etrailer. Thank you Cathy and thank you etrailer

Jared - Westminster, CO

12/08/2014


I ordered on Friday and received shipment the following Monday over Thanksgiving weekend. I am extremely pleased with the speed of this shipment. It is exactly what I needed. You have my permission to use my comments. You have a top rating for speed, service, and item ordered.

Howard - Steele, MO

12/08/2014


ordered several items. All items seem to be top of the line. And easy to install, fast shipping I will buy from them again.

Clinton - Corona, CA

12/08/2014


Bought the chrome Tahoe license plate, very pleased with the quality of the plate. Very favorable buying experience, staff kept me updated throughout the entire order. Highly reccomend etrailer and will definitely be a return customer!

Benjamin - Latrobe, PA

12/08/2014


call or e-mail they are fast, and very knowligeability of their products

Joe - Galva, KS

12/08/2014


seems to be great so far

Arthur - Huntingdon, PA

12/08/2014


YOUR STORE IS ONE OF THE BEST OUT THERE FOR ALL THE NEW ITEMS OUT AND THE WAY YOU TAKE CARE OF YOUR BUYERS.THANKS AGAIN FOR BEING OUT THERE WITH THE BEST PRODUCTS,AND CUSTOMER CARE.

Karl - Chazy, NY

12/08/2014


Karen was very helpful and very easy to work with. Great product knowledge, Im looking forward to getting the brackets, and hopefully, installation will go as smoothly as the video says.

Joseph - Yankton, SD

12/08/2014


etrailers fine staff of friendly folks kept me abreast of the back-order status of the item I ordered. Despite the back-order, the receiver hitch step arrived in little more than a week after ordering. The product is of the highest quality, was easy to install, and easy to use. Do business with these fine Missouri folks with the greatest confidence.

Timothy - Sedalia, MO

12/08/2014


Pretty straightforward, easy to install. Only issue was brake and charge were switched. Once we flipped them, it worked fantastic. Nissan Pathfinder 2008.

Bj - Superior, CO

12/08/2014


I ordered the hitch Thursday around noon and had it Friday. I installed it on Saturday morning and it took about 30 minutes. Just as stated on the web site.

Jerry - Rinard, IL

12/08/2014


Excellent selection, wiring harness for honda pilot was perfect fit and Awesome price. Works perfect saved big time from honda dealer!

Chris - Eastman, WI

12/08/2014


GREAT PRICE, FAST SERVICE, HAVE BEEN LOOKING FOR THIS TYPE OF TIRE CHAINS FOR SOME HAVE NOT RECEIVED THEM YET AND HOPE I DONT NEED THEM THIS WINTER BUT I HAVE ALLWAYS SAID ITS BETTER TO HAVE AND NOT NEED THEN NEED AND NOT HAVE..

Bill - Cleveland, TN

12/08/2014


A great experience dealing with etrailer and Juanita.Great pricing and quick delivery. I would not hesitate to purchase again from etrailer and will recommend them to anyone looking for trailer supplies. Overall great customer service experience!

Patrick - Gilbert, AZ

12/08/2014


With etrailer, what can I say, You just cant beat the prices and the prompt shipping/service. When I place an order it is usually shipped with in hours and often without shipping charges. Some time ago I purchased 4 tires from etrailer for my 5th wheel RV. While at my local RV dealer for repairs, a gentleman there made a statement about me not sparing any expense on tires. He ask me how much they cost, I told him the cost and that I got them at etrailer. He told me that they could not get them for that price.

Grace - Jonesboro, GA

12/07/2014


Ive used the site a few times. Very easy to use and every time Ive used etrailor they have always had what I needed.

John - Waldorf, MD

12/07/2014


Shipping arrived within days, complete, and as described in website. No surprises. The best part of the buying experience with e-trailer has been their Installation videos. They are very well done. Simple to follow and with excellent view of step by step. I really appreciate the simplicity and explanations given. I am a returning client of e-trailer who has bought many parts over the last few years and was never disappointed by either quality of parts, their technical or sales services

Martin - Hutchinson, KS

12/07/2014


great price and service. Good product knowledge

David - Vicksburg, MS

12/07/2014


I really appreciated the quick response and knowledgeable answers. I ordered my hitch and it arrived well packed and no issues. I would definitely recommend them!

Lance - Sahuarita, AZ

12/06/2014


Everything I wanted. High quality. Easy to install.

Max - Moneta, VA

12/06/2014


eTrailer follows through with exactly what they publish, are superlative communicators, and very quick to ship/respond. Their pricing is good, their selection is broad, and their web pages answer every detail that I have needed. My time has value and my standards are high. This is my go to site. JC, Captain, US Navy

J - Falls Church, VA

12/06/2014


I have spent with etrailer this year and have talked with several different Ladies. I have nothing but praise for them and their knowledge. If dont have answer they find it. Every company that serves the public should have, in my opinion, personal that functions like etrailers. Thank you for ALL your help. ONE HAPPY CAMPER

Mel - Ontario, CA

12/06/2014


GREAT EXPERIENCE EACH TIME IVE ORDERED. MOST RECENT SHIPMENT ARRIVED REALLY FAST. GREAT COMPANY. THANKS!!!

Wise - Jefferson City, MO

12/06/2014


All I can say is, you people are the best. I always get better service and prices from you then anyone elseBar noneā€¦ Thanks for being there when I need you! Forrest

Forrest - Apple Valley, CA

12/06/2014


Shipped quickly and RA was provided for me to return the product I ordered by mistake. eTrailer always answers the phone quickly and answers questions right away.

Nicholas H. - Farmersville, TX

12/06/2014


Wow! Best customer service ever! They sent shipping and tracking info immediately with easy click on links. Order was entered and shipped much faster than anticipated! Even was delivered earlier than expected. Will definitely use again and will tell friends. Finally a company that puts the customer in Customer Service!

Tim - Catonsville, MD

12/06/2014


ordered late in the day...had overnite delivery the next day before noon free shipping. Perfect fit on the products I ordered.

Terry - Terre Haute, IN

12/06/2014


Great product and fast shipping!

Laurie - Santa Maria, CA

12/06/2014


Sales person very helpful, and knew the product , made the whole experience great. I would use you folks again !!!!

John - New Windsor, NY

12/05/2014


First off narrowing down the field of choices by using your make model and tire size was amazing! Then the very helpful description, and the great instructional videos. Made my choice simple. Last but not least your easy checkout and fast shipping? Thanks I will recommend you to friends and family, and youll be the first one I think about when looking for accessories.

Kristina - Evansville, IN

12/05/2014


Rapidly fufilled my order, order came exactly on time and everything was correct in the order. Cant ask for much more from an online retailer! Thanks!

Seth - Jericho, VT

12/05/2014


Service was excellent responsive & knowledgable. Well done!

Gary - Fort Lauderdale, FL

12/05/2014


I was very impressed with the ease of ordering. My order shipped in a timely manner. Website is very user friendly. Will be ordering again and sharing this site with friends.

Kevin - Kenmore, NY

12/05/2014


When I first put my order in I misunderstood the diagram and when I realized the mistake, I called, and very professionally the order was changed without making me feel foolish. Thank you for your patience. I got confirmation the same day that my order had been shipped. Thank You, Merry Christmas

Gary - Los Banos, CA

12/05/2014


I am pleasantly surprised it shipped the same day as ordered. Thank you

Genaro - Salinas, CA

12/05/2014


Great service, got the trailer light capsules exactly as ordered. And, got them a day earlier than expected. I would send a pic but not computer literate enough to do so.

Wayne - Martinez, GA

12/05/2014


I have purchased many items from in the past 10+ years. All with great quality, pricing and many times free shipping. And best of all FAST FAST shipping!

Kevin - Granite Falls, NC

12/05/2014


I have shopped already two times with Etrailer and will continue to shop there. Products are great and there delivery is outstanding. a++ from me.

Sean - West Harrison, NY

12/05/2014


Everything went smoothly in my ordering and I will most defineily tell my friends how easy it was to order my order and Thanks again

Donald - Hopkinsville, KY

12/04/2014


First time buyer on etrailer.com. Shipping was prompt and delivered faster than expected. Item description was clear and I received what I expected.

Craig - Battleground, WA

12/04/2014


Very satisfied

Maryjane - Bradenton, FL

12/04/2014


I have been dealing w/ etrailer for a few years nowthey are my go to people for most of my outdoor/auto needs. Great website. I like the quick delivery too.

John - Hurleyville, NY

12/04/2014


WOW! ordered on Monday night, delivered on Thursday afternoon. Almost faster then I could drive to town and find one. Very well packaged, great job.

Lawrence - Sunbury, OH

12/04/2014


I found everything I was needing at a great price and FAST FREE shipping. Quality products at great prices!

Michael - Wilmore, KY

12/04/2014


The best......all I have to say

William - Brooklyn, NY

12/04/2014


Easy, great price and free shipping...pretty awesome.

Rex - Rehoboth Beach, DE

12/04/2014


Fast shipping, prompt customer service & great products!

Robert - Trabuco Canyon, CA

12/04/2014


Ordered through the website in the past. My last two purchases were time sensitive so I called these in to confirm delivery times. Steven ext. 626 help me with all, informed me of all in stock items and expedited all requests. Thanks

Todd - Tomball, TX

12/04/2014


I think etrailer.com is is one of the best if not the best e-business there is. Their attention to detail in their how to videos is first rate and their customer service is also very well done you deal with a real person. All my personal and my company purchases have been in stock and shipped with no delays. A great group of people to work with. Howard R. Jones Marine Taxonomic Services Jones Vintage Parts

Howard R - Cordallis, OR

12/04/2014


I ordered the floor and cargo liners for my Infinity FX35 they looks good and fits perfectly and Im very happy. That was a special order but the shipment comes early then I thought.

Wojciech - Stoney Creek, ON

12/04/2014


everyone was great, not a first time buyer from etrailer or the last.

Lynn - Huntsville, AL

12/03/2014


Good price, excellent service,shipping price was good. I am very satified with the product and service.

Melvin - Bellingham, WA

12/03/2014


Great ! Fast Vince C did a good Job.

Al - West Salem, WI

12/03/2014


I was so pleased to find you had a trailer hitch for our 1997 Nissan Quest. Our old van quit running and we had to get another van. My son has to use a power chair and the hitch on the old van could not be changed over. After I ordered from you I was so surprised to see it was shipped out immediately and at no shipping charge. We need to get it soon as possible because he needs his chair lift to carry his chair. He has many Dr. appointments. Thanks ever so much. May God bless you and have a very Merry Christmas.

Joan - St. Augustine, FL

12/03/2014


Great products, Good prices, Fast shipping!

Richard - Westbank, BC

12/03/2014


Your knowledge of the product being purchased was clearly understood, and service was outstanding.

Darren - Mandeville, LA

12/03/2014


great buy,,,installed in a flash

Tony - Hays, NC

12/03/2014


Bridgette and Nicki were wonderful on their thorough follow -up . They are assets to your company and very friendly to speak to , also .

Audrey - Orland Park, IL

12/03/2014


The site is great and buying was very simple. I was able to get exactly what I wanted and it was delivered directly to the shipping address without any hassles. I commend etrailer as well for great communication. I received an email with shipping details and a tracking number so that I could see when the item shipped and when it was supposed to arrive at the destination. What I was also very pleased with was a follow up email from etrailer asking about whether I received the item on time and how I liked the item. Thank you so much for the great first time experience with your website and the people behind it.

Ignacio - Dublin, CA

12/03/2014


Received product on time. Website was simple to navigate to order. Excellent prices. etrailer.com is now in my favorites file for future purchases.

Kenneth - Kingwood, TX

12/03/2014


I was amazed how quickly I received my order. With free shipping I thought it would take at least a couple of weeks. This large box weighing approximately 65 pound was here on the 4th day. Great job!!!

Chris - Chula Vista, CA

12/03/2014


thanks,your service person was right on . She identified and proses my items quickly! I received them on time! Thanks again.

John - Tampa, FL

12/03/2014


The on line shopping was easy with etrailer.com. I found what I was looking for in a short time with out spending a lot of time searching the web site and was in stock. Thank You, for making it easy to find what I was looking for. My order was shipped the same day!

Barry - Forbes Road, PA

12/03/2014


Absolutely the BEST customer service! I needed to return an item and order a different item. This transaction was made so simple. Friendly, helpful, and a delight to work with. Thank you so much!

Melinda - Dixon, IL

12/03/2014


Fast shipping great products the tires n wheels fit perfect and are mutch better than factory tires that came on my boat trayler

Tony - Stonewall, MS

12/03/2014


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