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Customer Feedback and Reviews

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The videos were very helpful about installing a hitch for a Lexus RX 350. After and I installed it in about 30 minutes. Great hitch. The packaging was really good.

Mark - Austin, TX

09/02/2015


As always, the best of the best!! This is where I shop to get all of the parts that I need.... I highly recommend to everyone!!!!

Allen - Hitchcock, TX

08/24/2015


My order arrived very quickly. Installation was very easy. The price is the best around.

Michael - Lawson, MO

04/15/2015


Order arrived quickly installed less than an hour super easy installation

Doug - Versailles, IN

09/01/2014


Wish all e-commerce was like etrailer easy to navigate the site, great follow-up, and fast delivery.

Milton - Brooklyn, NY

09/01/2014


Etrailer has to be the best site on the web for ordering, all the products I have ordered are shipped fast and the quality is great.

Richard - Brandon, SD

09/01/2014


I have ordered from etrailer many times and am always completely satisfied

Larrycurl - Fultondale, AL

09/01/2014


ordered as normal shipping on labor dayholiday and they upgraded me to priority shipping for no fee....wow when does that ever happen...thanx for the quick service

Steve - Bellingham, MA

09/01/2014


Found just what I wanted for my modified trailer. A very attractive license plate bracket that I can modify with a LED light for night travel. Very happy with trailer.com.

Richard - Norwich, NY

09/01/2014


Quality product! Well worth the money...anti rattle works great.

Salvatore - Maynard, MA

09/01/2014


Easily installed the hitch while my wife held it in place. Had one bolt resist a bit. I used a jack to push it upwards to line up the hole and the bolt went right in. I also did not have to remove the spare tire of the CX9.

John - Bay Saint Louis, MS

09/01/2014


My order was shipped within an hour of placing the order...amazingly fast service!

Daniel - Swansea, MA

09/01/2014


Trailer hitch came incredibly fast, well packaged, and complete.

Jerry - Belleville, WI

09/01/2014


Only place I found what I needed! No one in my area sold this size. Thanks, GW

Gary - Berwick, PA

08/31/2014


Great service

Clarence - Hagerhill, KY

08/31/2014


Etrailer.com has become the place I look at first for anything related to trailers or towing. The prices are great and they have an even better staff to help you find exactly what you need.

Lance - Helena, MT

08/31/2014


Helpful, friendly, knowledgeable!

Lars - Geneseo, NY

08/31/2014


Great prices, and quick shipping

Trevor - Blaine, WA

08/31/2014


The best place to buy hitches and parts. Bought 2 hitches from here already and when I change vehicles again Ill be back to order again.

John - Honey Brook, PA

08/31/2014


Havent received my order yet, but its on the way. Called etrailer for some questions prior to placing my order. two female customer reps I talked to were very helpful. This is the second time Ive ordered from your company and will definitely do it again. Thanks for good service.

William - Nashville, TN

08/31/2014


Prompt response and an excellent product. Very satisfied.

James - Portland, OR

08/31/2014


This is my second order with etrailer.com: easy to use website, fast service of quality products. Absolutely nothing to complain about...so what are you wanting for? Start shopping.

Charles - Greenville, PA

08/31/2014


If you have a trailer and need parts for it you owe it to yourself to check out etrailer. I have had great success finding everything I have needed for both my trailers at great prices and fast shipping. I would also like to complement the staff on their professional handling of not only my order but also all my questions.

Dale -

08/31/2014


Excellent, exactly what I was looking for. Added a RetraxPro cover to my 2012 Tacoma and needed a lock for the tailgate. Easy installation, simple to move the back-up camera and looks very much like OEM handle. 100 pleased with the purchase!

William - Albuquerque, NM

08/30/2014


Product arrived in a very timely basis in perfect condition. Havent installed them yet but do not anticipate any problems with the Thule product.

Arthur - Ada, MI

08/30/2014


I called and spoke to Nick initially with some questions and he did a great job, and was very patient with my inquiries. Then called back later that night and placed the Will Call order with Jan. And like Nick, she did a great job, and made sure my order was accurate. I get an email shortly after placing the order, saying my order was ready for pickup. I head up to Etrailers location to pick up my items the next morning. And the order is perfect, items packed up nicely, Im in and out the door in a matter of minutes. Got the hitch installed this afternoon, perfect fit. A+ Etrailer! Flawless transaction from beginning to end.:-

Douglas A - St Peters, MO

08/30/2014


Totally satisfied.. We were able to get all the Torklift pieces we needed in place, on one order. Shipping was great. Ordered on a Friday received everything 7 days later the following Friday 4 days earlier than the estimated arrival date . Overall pricing was good, not the lowest mind you, but the convenience of one stop shopping and the free shipping offset that. Found lots of interesting things on the website, E-Trailer will be one of the first places we look when were looking for something for the truck..

Jeannemarie - Vinton, TX

08/30/2014


The best customer service I have experienced ever! Katie D called to suggest another shipping method to save ME money, awesome! Great product that arrived on time as promised, fits and looks great on the car. I have had some awful dealings with other big name hitch companies. In future I will only use and highly recommend etrailer.com.

Brian - Venice, FL

08/29/2014


What a pleasant experience! Ultra fast delivery, great service, great price. Etrailer knows perfectly the concept of customer care. Many thanks! Andre, QC, Canada

Andrã© - Laval, QC

08/29/2014


Super service, Fast shipping ! Only problem is I didnt realize that 70 pounds equals 164 pounds when your 70 years old. Guess I just wasnt thinking. My normal state. The PowerMaster Generator is a really nice generator. The remote start is a great tool, and works like a charm. Hope to get a great deal of use put of it. Thanks to etrailer for great pricing, and free shipping.

Ken - Winamac, IN

08/29/2014


You service is above and beyond any company I have dealt with on line. You technical support was also very helpful. The products were of excelllent quality. I would recommend you company to everyone I know

Robert W - Whitehall, MI

08/29/2014


The store itself is great, they offer a super variety of equipment and accessories for almost everything. When the need arise for my vehicles and toys that I tow with it I always look at etrailer first. Thank you for your support.

Miguel - Palm Bay, FL

08/29/2014


I have placed 3 orders so far. I dont how you could be any better than what you are.Easy to access to a large inventory.

John - San Diego, CA

08/29/2014


Could not be easier! or faster! I wish all online shopping was this easy and responsive..

William - North Dartmouth, MA

08/29/2014


Great expireance I would recommend to any one THANK YOU.

Leonard - Monroe, GA

08/29/2014


Ordered Tailgate Easylift #74211 on Monday with Economy Shipping...Recieved the item the next day! Item was just as described and received MUCH sooner than imagined. I highlyl recommend etrailer.com and will use them for future purchases.

Rodney - Smyrna, TN

08/28/2014


Nicely done, easy to identify and easy to order. Product looks good so I would recommend you anytime

John - Eagle Harbor, MI

08/28/2014


E trailer Katie was the most professional helpful person I have ever delt with in 53 years VARRY GOOD!!!

Randy - Beavercreek, OR

08/28/2014


I love Etrailer! their site is great and easy to navigate, tons of info and if you have to talk to someone they are available or will call you back and they do call back! As for price I do a lot of shopping around and they always have the best price for what Im looking for keep up the good work!

Chris - Hermitage, TN

08/28/2014


After I purchased two fenders I found that one of them was not a match for the right one, a new one was ordered and the follow up was handled by Katie D. of your organization, I can only say that she should be the training coordinator for E-Trailer. She kept me informed through the process. I could not ask for any better service. She is certainly a major asset to your organization.

Gary - Wentzville, MO

08/28/2014


I ordered a pin hitch from Erika. She was very professional and knowledgable about the the item I bought.I would deal with etrailer again and recommend you to my friends.

Gary - Ionia, MI

08/28/2014


Fast service. Great help with questions.

Jeff - Fountain City, WI

08/28/2014


Great outstanding service, will come back for sure.

John - Sumas, WA

08/28/2014


Professional and very easy to deal with.

John - Ledyard, CT

08/28/2014


Incredibly fast service and shipping. Packaging is top notch. Staff is super knowledgeable.

Vladimir - Oak Harbor, WA

08/28/2014


Bout two Blue Ox goose neck hitches for two Ford F-350 one is 2011 the other 2014. Had both installed in 1.5 hr. I didnt have to remove the exhaust on either truck. The rails slid in on the driver side. Put the back rail in and slid it back then the front. I did not have the truck on a lift.

John - Warnervillw, NY

08/28/2014


The product I purchased at etrailer.com was easy to find, for my specific vehicle, and there was even installation videos to help me install myself. The website is easy to use and navigate. The shipping was outstanding, even though I qualified for free shipping I received my order in just 3 days! Overall a great experience.

Dustin - Georgetown, TX

08/28/2014


Great prices,fast shipping,parts got here in good shape. Whats not to like?

Russell - Millbury, OH

08/28/2014


Fantastic service!!!! Received my truck rack exactly as promised just in time!! Great price and great product : trac rac pro2.

Robert - Midlothian, VA

08/28/2014


I have ordered from etrailer twice now,the service has been outstanding. The first I ordered online later that found something else I needed they were able to get it on the same shipment, now thats service.

Charles - Sinton, TX

08/28/2014


Item was out of stock. I promptly got an email from Katie D. explaining the possible options. She put an express on my order and Im as happy and content as possible. Grade A service. Thanks.

Joel - Dallas, TX

08/28/2014


Great job getting my spare in before the long weekend!

Carl - Iola, TX

08/28/2014


Excellent service, Quality products

Dean - Cleo Springs, OK

08/28/2014


This is my second order from etrailer.com within 6 months. My shopping experience with etrailer.com was again a great experience. They have exactly what I needed at fair prices, and again upgraded my shipping. I received my part less than 48 hours after I ordered it. This is the place to shop for everything your vehicle needs to travel adventures.

Lori*purnell - Muskegon, MI

08/28/2014


Perfect! Both the driver side and front passenger mats were ordered and fit perfectly. Perfect also was Katie D.s service! I called the sales number on a Saturday and there she was, answering all my questions very satisfactorily and with marvelous patience and professionalism. She addressed all my concerns and also took the time to check inventory by a warehouse look to assure me the product was available. It was grabbed from stock on Saturday, shipped on Monday and was received at my house by Wednesday 12:30 PM. I highly recommend the product and trailer.com!

Mark - Goshen, IN

08/27/2014


steven was very helpful in finding what I needed

Jim - Hot Springs, AR

08/27/2014


Top of the line on knowledge from the staff , cant beat the prices , I have used E-trailer before & will use them when ever I need anything in the hitch field for towing

Dave - Alvin, TX

08/27/2014


My order experience was very good. The rep, Zach not only answered my questions but also offered alternatives. They were appreciated and I actually went with his suggestion. Thank you.

Paul - San Diego, CA

08/27/2014


Erica was so helpful! The staff listen well and are very patient.Some of the best customer service i have ever received!!!

Steve - Brooklyn, IA

08/27/2014


Found what I needed quickly. Product description was precise. Price was better than anywhere else I looked. Had free shipping for what I purchased. Took just a few minutes to make the deal. It doesnt get any better than that.

Brent - Kanab, UT

08/27/2014


etrailer is one of the best online online shopping experience that I have had.

Richard - North Vancouver, BC

08/27/2014


I was very impresses by the selection of parts and accessories. You had exactly what I was looking for and a video of the installation. Shipping was prompt and a confirmation email was sent immediately. The one complaint if you want to call it that is the link for tracking my package wasn’t correct and I received an error message when trying to open it. Thank you for your website, it was a satisfying experience.

Gregory - Williamsburg, VA

08/26/2014


very professional web site and easy to use thanks

Thomas - Sulphur, LA

08/26/2014


Solved my trailer lights issue immediately. Great people and service.

Carlo - Port Saint Lucie, FL

08/26/2014


Great service and shipped and received if a very timely manner.You guys rock...Thank you.

Joe - Phoenix, AZ

08/26/2014


A good shopping experience.

Ron - Billings, MT

08/26/2014


The ordering was simple, and my order was shipped quickly

Dan - Deerfield, NH

08/26/2014


Great service and outstanding products!

Samuel - Chesapeake, VA

08/26/2014


I bought a hitch and locking hitch pin from etrailer. The quality is top-notch and the pricing is fair. I wouldnt hesitate to buy from them again.

Matthew - Lancaster, PA

08/26/2014


I dont buy a lot of trailer parts.....but when I need something....It is easy to find what I need...good prices. And the best are the kind people , makes all the difference....especially buying on line. Thank You...David

David - High Point, NC

08/26/2014


The site was easy to use.

Ken - Hanover, PA

08/26/2014


E Trailer had what I needed at a very competitive price. What more could you ask. I explained my problem they made recommendations. Problem solved.

Don - Tipp City, OH

08/26/2014


Super customer service and advice!!!!

Thomas - Newport, OR

08/26/2014


my first experience with etrailer was a very present buying experience. Customer service Cathy went the extra mile to answer all my questions even to the point of calling Thule direct to confirm the answered concerns I had with the product. I placed my order immediately .Good customer service

Robert - Rochester, NY

08/26/2014


e-trailer is a great site, everything is pretty easy to locate in the website. Prices are fair, and the inventory represents brands names that have good reputations.

Jim - Southington, CT

08/26/2014


Great service!! Thank You

Danny - Kenosha, WI

08/26/2014


Best prices on the net! Great service! Thanks Steve. Had a problem entering the correct billing address for pay pal. Got and email stating my order could not be completed. Called and got Steve. Outstanding person to work with. Solved the problem and order shipped same day.

Jack - Pinetop, AZ

08/26/2014


Awesome Experience ! I felt like the staff went above and beyond to be sure that I had what I needed to complete my project! Thank you.

Edward - Lakeland, FL

08/26/2014


The purchase of the receiver hitch might have been one of the best on-line experiences I have ever had. I was amazed how quickly the hitch arrived, Debora said she would rush it for me and she kept her word. When it arrived I had some free time and decided to take a stab at the installation. Out of the box- to wash the hands took about 20 min. The hitch was designed exactly right for my F-150,and the installation was a breeze, even though I did it alone in the grassy yard with no power tools. Thank you again for making this a, walk in the park

Lynn - Kemah, TX

08/25/2014


Excellent service, fast shipping. just mounted rack on vehicle every thing works great.

Sheldon - Hyrum, UT

08/25/2014


Great communication. Nice easy transaction. Would definitely buy from again.

Joseph - Groveland, FL

08/25/2014


Great service so far .Very informative.

Wendell - Green Bay, WI

08/25/2014


The staff was very helpful answering my emails prior to the purchase. They perfectly fit the hitch for the specific uses I have for it. The hitch arrived 1 day earlier than stated. The instructions were perfect and easy to follow. Installation on my Mazda 3 took under 45 minutes, but now I could do I under 30. Thank trailer. This was a pleasant experience.

Tim - Roeland, KS

08/25/2014


Great fast shipping and reasonable shipping rates. Item as advertised. Very pleased with service.

Raymond - Warren, MB

08/25/2014


I am highly satisfied with the service Ive gotten from e-trailer and especially Katie D. I didnt know that kind of service existed anymore. I am and will continue to be a repeat customer.

Randy - Hartford, AL

08/25/2014


Called the order in to make sure that they had the hitch in stock and Cathy was excellent in taking care of my order. It was delivered right when she said it would be and it fit perfectly on the car. Also I shopped around and got the best price of any other place I could find.

Eva - Long Island City, NY

08/25/2014


Great experience. Order shipped same day, within about 2 hours and they upgraded my shipping for free.

Orrin - Greenville, NC

08/25/2014


Im not big on ordering online so I called in my order, the rep Vince C. was courteous, knowledgeable, well spoken and friendly and he got my order out fast.

Eric - East Brunswick, NJ

08/25/2014


Service was excellent, price was reasonable, delivery was prompt, however the buyer was not very good. thats me. I ordered the wrong size. Customer service was excellent and I ordered the correct item, at last.

John - Charleston, WV

08/25/2014


WHAT I LIKE MOST WAS THE FEED BACK ON MY ORDER,IN LESS THAN A HOUR I WAS SEND A EMAIL SAYING I WOULD RECIVE MY ORDER IN 3TO5 DAYS INSTEAD OF 7TO10 FREE OF CHARGE. THIS IS FIRST TIME I HAVE USED eTRAILER.COM BUT IT WANT BE MY LAST,GREAT RESPONCE,AND THE PRICES ARE VERY FAIR,THANK YOU FOR QUICK FEED BACK. PEOPLE WHO GIVE GREAT SERVICE GET GREAT CUSTOMERS AND PLENTY OF THEM.

Horace -

08/25/2014


I have not received my purchase yet tough to comment on the product. the purchase was friendly and fairly quick I will be looking at etrailer for future purchases

Gordon - Bonners Ferry, ID

08/25/2014


I was very pleased with the quality of the products I ordered, and also how quickly the order came, but even more impressed with courtesy and professionalism of the staff. Thanks.

Steve - Chilhowie, VA

08/25/2014


Great product and excellent customer service. I mounted two, side-by-side, across the front of a 4x8 trailer. I then used ratchet tie downs to hold the bikes in the racks, rear tire first. Three mountain bikes 2 - 26 and 1 - 24 and a 700 comfort bike. All fit well with slight contact of the derailer/derailleur and/or cassette with a tube on the rack. Im very happy with this product. Thanks!

Brian - Plattsmouth, NE

08/24/2014


My wife placed and order with your company and you went beyond what we expected. You worked with us on the order and aided us in getting a part that was not instock with another company because you understood how important it was for us to get all the parts ASAP.. All I can say is YOU ROCK!!!!!!!

Douglas - Elkton, VA

08/24/2014


vary fast, vary well informed about the prouducts.

Gary - Westbrookville, NY

08/24/2014


Everything fit perfectly and arrived in two days. etrailer is a very well run organization. I wish other suppliers were as efficient.

Walter - Tipp City, OH

08/24/2014


Very quick filling and shipping of my order. I received my hitch within 3 days and at no shipping cost. Fantastic customer service!

Chris - Oak View, CA

08/24/2014


Very easy ordering with etrailer. They send you the right parts the first time.

Ronald - Utica, NY

08/24/2014


It was a pleasure to call and get all my questions answered,class 2 or class 3 ..round tube or square. which made my purchase very easy.thank you

Dennis - Vineland, NJ

08/24/2014


Very satisfied with both product and quick shipment. Would definitely do business again. The web site was also very helpful, especially the installation videos.

Anton - Vonore, TN

08/24/2014


Great website with a lot of info and fair prices. Fast standard shipping. Happy with the product. Easy to use and works well. Will definitely continue to shop at etrailer.com. They even follow up to make sure you are happy with your purchase.

Mark - Avon Lake, OH

08/24/2014


Lets see...ordered right part #, next day told on back order. 7 days later it was shipped, quicker than I thought, BUT wrong part sent. Return was a breeze, prepaid label emailed to me and told the right part # was being sent out that same day. It was! Got it 2 days later. Install took 15 minutes-WATCH THE VIDEO ON YOU TUBE. Works great, exactly what was promised. Customer service was great.

Bob - Walled Lake, MI

08/23/2014


You guys are the best. You always keep me informed about my order and its status. The best customer service around.

Michael - Charleston, SC

08/23/2014


Found exactly what I needed as I did not want to have to splice existing wires on my vehicle to install trailer light 4- flat. Found it and installed it.

Walter - Daleville, VA

08/23/2014


I was needing a new wiring harness for my 2005 Colorado. This kit works perfectly.

Donald - Huntsville, OH

08/23/2014


Usually when you get free shipping it takes forever to get your product. I ordered my power jack on the evening of the 20th and received it on the afternoon of the 22nd. Great service and the Atwood power jack works great . Thanks!

Lonny - Fruitland, ID

08/23/2014


I was impressed with the fast shipping

Tom - Marinette, WI

08/23/2014


Great Customer Service. Good product. Fast delivery. Was somewhat tricky getting the two bumper bolts in place. Etrailer always does a superior job.

Michael - Jefferson City, MO

08/23/2014


Its awesome. Great price fast shipping. Super customer service. Thanks!!

Kun - South Plainfield, NJ

08/23/2014


received order in just days. shipping a bit pricey but still the best value. Great service and the best price I could find! thank you

Ann - Omaha, NE

08/23/2014


Great place for items that local parts houses dont carry. Quick shipping.

Robert - Albert Lea, MN

08/23/2014


i am very happy with how i was treated and helped by them and they even up graded my delivery at no additional charge and i am grateful for that, and their product i bought is good and arrived in good shape. i will buy from them again when i need anything the carry.

Harold - Rupert, ID

08/23/2014


this is the second hitch and wiring I have purchased from your company in the past year to install on my most recent vehicles. I am very pleased with the service I have received, from the initial ordering to receiving the product in 3 days. this last install was on a Nisson Frontier and with the help of watching your videos a head of time the whole process took only an hour including hitch and wiring, everything was as shown and lined up perfectly. thanks very much for your service

David - Brooksville, FL

08/23/2014


Your web sight is a delight to use, user friendly, most sights are very difficult to navigate. Your pricing is good you seem to be thinking of the customer first, in your attitude, and this is so important in everyday dealings. I would never hesitate to do business with you guys again.

Donald - Baraboo, WI

08/23/2014


It is really nice to get something out here and have it work right out of the box. Thank you kevin

Kevin - Sula, MT

08/22/2014


I was so impressed with the young man that assisted me I looked no further into shopping for a bike rack. I hope Im as pleased with the product. Every customer experience should be so easy. Thank you again Titus T.

Bertha - Upper Marlboro, MD

08/22/2014


Excellent transaction, fast ship, quality product

Larry - Denton, TX

08/22/2014


Nice website clear wording easy to look up and order heat job thanks

Bob - West Haven, CT

08/22/2014


I ordered on Monday afternoon got email that night that I would receive in 3 to 5 days, it took 2 days. Great ease to order and fast shipping.

Rickie - Jefferson, SC

08/22/2014


Very easy process, shipped quickly too! Completely satisfied!

Tom - Pelican Rapids, MN

08/22/2014


Glad to see a place to purchase products for my trailers, I had a great experence with Etrailer and plan tp purchase more products. Thanks very much, Great Company Very Fast Shipping

Paul - Beckley, WV

08/22/2014


High quality, perfect fit & easy install.Needed a die grinder to get the bolts and support plates installed. Installation videos are a great plus! Installation time was highly under estimated. Ordered another hitch for another one of my vehicles.

Rick - Kentland, IN

08/22/2014


This has been a fantastic company to do business with. They communicate with you so your informed on the status of your order and the ship promptly. I have placed a couple orders with them and will shop with them first for all my future needs.

Joshua - Laramie, WY

08/22/2014


etrailer carries the Kuat 4-bike trailer hitch rack, stocks the product, ships immediately and delivers sooner than promised, in this case a Monday order was promised by Friday and was delivered on Thursday - all with free shipping! The product went together fairly easily, was easy to install on the car 2012 Subaru Forester with Curt Class III hitch, and looks great. Looking forward to trying it if it ever stops raining!

Richard - Ketchum, ID

08/22/2014


Tommy C. was able to answer all of my questions and supply suggestions and a product to resolve the issue with my trailer light module. The ordering process was quick and easy and shipping happened immediately. I should receive my product early next week and I should be able to add to this at that time. So far thanks for your prompt help.

Gerald - Camano Island, WA

08/22/2014


Excellent customer service, great products. I would recommend etrailer for any product you need!

Gary - Rogers, AR

08/22/2014


Great experience, good communications, superfast shipping. I am very satisfied. You are now my go to trailer parts supplier.

Mark - Santa Barbara, CA

08/22/2014


Excellent service, quick delivery

Mark - Richmond, VA

08/22/2014


These guys at etrailer are great! Very helpfull, lighten fast shipping! And the videos on their web site awesome! And to top it off the return policy so easy no questions asked. THANKS GUYS!

Gerald - McGraw, NY

08/22/2014


I initially sent an email question regarding shipping on a hitch wiring harness and then had questions regarding the product itself. I spoke to Rebecca and she was available and answered all my questions quickly and completely. It made my decision easy and I wanted to make the purchase, she was even able to get my order shipped that day. Thank you Rebecca!

Ray - Robbinsville, NJ

08/22/2014


Great products and good prices.The staff are so good at knowing all the products and what is needed for all different areas of towing.I had just purchased a new motohome having never owned one and needed help with different tow car hitches,wiring,etc.The staff was great.This was my first time shopping at etrailer,but it wont be my last.Great Job. Thanks

Don - Columbus, GA

08/22/2014


Great service, great products, great experience

Chris - Smoot, WY

08/22/2014


Great folks to work with. I got both confirmation of my order and quick shipping. Will use them again soon.

Robert - Edisto Island, SC

08/21/2014


I had a great experience. The hitch and wiring came just fine. Had it installed and called for information on the correct draw bar and PRESTO they shipped it ! All in all a great on line experience, good communication and a great product. A+A+A+

Lawrence - Seymour, IN

08/21/2014


I got emails right away after placing the order letting me know the status of the shipment. I received the hitch amazingly fast. The box was torn so I was afraid the hitch was damaged, but it turned out to be just fine. The only thing I did not like was that the hitch sits only 71/2 from the ground of my Legacy and now it drags getting on or off small inclines like driveways.

Carlos - New Brighton, MN

08/21/2014


Ordered a shank on a Monday evening, and received it on Thursday. The Q&A that had already been posted answered all my questions and the item fit up just fine. Etrailer is going to be my new go to site!

Tom - Port Allegany, PA

08/21/2014


Product was as described and shipping was fast. Pricing was great. Will shop here again.

James - Lake City, MI

08/21/2014


Cathy was extremely helpful. I have confidence that I purchased the best options for my need. Giving personal contact info is a great touch. This is my second order from etrailer and both have gone very smoothly. Thanks.

James - Oakmont, PA

08/21/2014


Simple and easy shopping,

Mike - Washington, IA

08/21/2014


The hitch arrived ahead of schedule. Installation was exactly as indicated. The hitch fit and works perfectly.

Christopher - Downingtown, PA

08/21/2014


Doing business with this company is a 10 they did everything that they said they would do they sent all the right product and fast service

Andrew - Assonet, MA

08/21/2014


I ordered two snap up brackets from e.trailer on a Friday and got them the next wed. They are very reliable and excellent to deal with. When I need more trailer parts I will defiantly give the a call. Use them you will be happy

Danny - Georgetown, TX

08/21/2014


Buying from Etrailer has been a great experience. I just completed overhaul on my old 86 Ranger Trail boat trailer. Etrailer had the sidemarker lights 3 diode that I wanted. They had the longer light harnesses that I wanted as I rewired the trailer. I also found and am enjoying a dust cap driver tool. I had a homemade one that produced iffy results.

Fred - Tulsa, OK

08/21/2014


The representative I worked with was very helpful and friendly. She helped me decide which hitch was the best setup for what I needed.

Jeff - Rothschild, WI

08/21/2014


Nice website, and super fast shipping! I really appreciate the helpful installation videos.

Mark - St Paul, MN

08/21/2014


Excellent selection, excellent communication, quick shipping! I highly recommend e- trailer.

Peter - Hammondsport, NY

08/20/2014


Great service! I got the order on my day off so I already installed the new boots on my Blue Ox towbar. Ill be using you again!

Greg - Harlan, KY

08/20/2014


Best service that i had so far from any online purchases.

Marko - Stoney Creek, ON

08/20/2014


You guys are GREAT :- everything was perfect and came package well made me a happy camper well do more business with yawl again.

Curtis - Cocoa, FL

08/20/2014


Excellent service and very quick delivery! Thank you.

Kathy - Spencer, WV

08/20/2014


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