Select Your Vehicle
view cartView Cart


Customer Feedback and Reviews

viewing 1 - 150 of 26591 customer comments


My order arrived very quickly. Installation was very easy. The price is the best around.

Michael - Lawson, MO

04/15/2015


best place to buy parts

Wayne - Meadville, PA

04/22/2014


Excellent! I found the parts I needed easily and they shipped them out in less than 12 hours. They even had the long bolts I had been searching for, seems like forever. I really like the one on one personal service and notifications sent, which is rare these days of non-personal internet retail. Will definitely recommend etrailer.com to my tear camping, kayaking, biking group of friends!

Teresa - Port Orange, FL

04/22/2014


Ordered over the phone and the rep was professional and the transaction was very easy.

Brian - Delaware, OH

04/22/2014


Excellent customer service. The agent was very helpful and answered my questions in a professional manner. Also, followed up with an e-mail to me with shipping information. Great place to buy !!

Dennis - Barnegat, NJ

04/22/2014


Great service, great products!

John - North Ridgeville, OH

04/22/2014


People are extremely helpful and service is premium. I look forward to buying from you again!

Tina - Vail, CO

04/22/2014


Thank you for the attention, and very fast delivery

Alexandre - Pompano Beach, FL

04/22/2014


I ordered a Thule replacement part and it was an improved version from the original part. I received it two days earlier than the projected delivery time.

Bruce - Olympia, WA

04/22/2014


I was really surprised and happy they had just what I needed to replace the worn brushes on my Superwinch. I should have come here first instead of wasting a few hours searching else where. Plus they had the trailer fenders I needed so I got everything I needed and free shipping. They also had my order shipped on a timely basis. Good job and thanx again.

Donald - Republic, MI

04/22/2014


Great help she knew product and was a big help.

Charles - Spartanburg, SC

04/22/2014


I had wrong base plate sent to me and etrailer.com gave me a no hassle turn around. Everyone I spoke to was very helpful and nice. Great to see very good customer service these days.

Raywood - Abbeville, LA

04/22/2014


Terrific Service! Terrific Curt tow bar for a 2008 Lexus RX350. High quality in fit and finish and in bolts/washers for install. etrailer Video was excellent showing existing tow hook removal and the installation of the Curt tow bar. As non-mechanical as I am it was still pretty darn quick. A local hitch place wanted $130 to install and said it was 3 hrs of work. We probably took 15 mins. Etrailer has excellent online tracking of shipment and tow bar was actually one day early. Would absolutely purchase another product from etrailer.

Sandy - Fort Collins, CO

04/22/2014


Dude these new bike rack cradles fit like a glove I have a 9 year old outback rack cant find replacement Parts, so I found e-trailer they have parts that fit my 1 Bike rack bar. Ordered the stay put cradle # 853-7887 just another happy camper. E-trailer you rock.

James - Temecula, CA

04/22/2014


I think the order went real well, had no problem with the girl to understand what I wanted, she did real good job. Now if the product is as good things will be just fine, the last time I ordered from e-trailer everything went great so with the free shipping I thought give it another try.

Norbert - Prescott Valley, AZ

04/22/2014


Great experience with etrailer.com The product shipped quickly and should arrive much faster than I thought.

Grant - Bartlett, TN

04/22/2014


Great sales and very responsive service. My go to stop for trailer needs!

Chris - Saint Helena, CA

04/22/2014


I ordered a scissor jack for my travel trailer about a week ago and I got a nice email from a representative saying that she was able to expedite the order at no extra charge and that I should get the jack in about 4 days. The jack did arrive as promised and was exactly as I expected . I am very happy with both the service, and the product as well as the price. I will definitely order from ETRAILER again.

Donald - Porter, TX

04/22/2014


Own a 08 Ford Taurus and bought the 87108 hitch, receiver,wiring harness,and ball. The cheapest I found anywhere. Installed everything myself in about 1 hr 10min. The fishing wire was really something. Nice sturdy and well made hitch. Would recommend this to anyone with that style of car, Thanks again

Greg - O Fallon, MO

04/22/2014


great experience with etrailer. very one on one experience. ive purchased several products from them and they have all been just as described and the last purchase had expedited shipping added for free. beat that amazon!!!

Sandra - Sarasota, FL

04/22/2014


The folks at E-Trailer are a class act. They are quick to respond and very quick to make the customer happy. I would not hesitate to order from these folks no matter what the product may be.

Kevin - Homer City, PA

04/22/2014


This is the 4rth time I deal with etrailer and I can only say they are professionals in every way, from response to my oreders , to tracking info , to delivery as they promise. Thank you for the graet service

Denis - Rigaud, QC

04/22/2014


I have made several purchases from etrailer. Each experience exceded my expectations... from quality products, competitive pricing and timely shipping, I would strongly recommend etrailer.

Kenneth - Salinas, CA

04/22/2014


So far so good. Not knowing about how to match the parts put me on a learning curve. If had a chart that would match the hubs with spindles would make ordering much faster. I had to research the hub bearing to find out what spindle I needed. Maybe I went the long way around I dont know. Katie was very helpful with changing my order and I appreciate that. All around good experience with the purchase and I will recommend your company if given the opportunity. Thanks

William - Los Lunas, NM

04/22/2014


I ordered from Etrailer twice and I was very happy both times. Shipping was very reasonable and the instructional videos were extrememly helpful. The products fit perfectly both times. I will always shop at Etrailer.

John - Medford, NY

04/21/2014


I highly recommend etrailer.com

Tim - Omaha, NE

04/21/2014


Great product - Fast shipping - 5 Stars

Highlands - Highlands, NC

04/21/2014


It was a pleasure doing business with etrailer.com. The Thule rack was waiting for me when I got home from work on Friday. The contents were well packed, and directions provided enabled me to install it quickly. I will surely be back for any future needs.

Scott - Bohemia, NY

04/21/2014


I think the level of communication is amazing. I did not expect the shipping to be so fast, and receiving emails keeping me informed of each step with a persons name and phone number attached is extraordinary customer service. I will definitely buy from etrailer again. The Thule roof rack is the perfect solution for carrying our kayaks. I also really appreciate the upgrade in shipping. Thank you to everyone at etrailer.

Daniel - Conrad, MT

04/21/2014


This turned into a very good experience. I bought a set of 33 inch tire for my jeep jk. Unfurtunitly the bike rack no longer fit. so for under $20.00 I was able to save my $200.00 bike rack from the donation pill. I was very impressed that they shipped it on a sunday amd gave me updates along the way. Very Happy with your company.

Kevin - Ashburn, VA

04/21/2014


Awesome experience. I purchased a new Reese Straght Line Hitch system through etrailer.com and received delivery in only 2 days! Insalling it this weekend.

Jon - Marshalltown, IA

04/21/2014


Very good prices including cost of shipping. Julie upgraded my shipping at no cost. All my parts arrived quickly and were as advertised.

Dean - Cincinnati, OH

04/21/2014


I have ordered a few hitches, bike rack and a few accessories from etrailer and the experience has always been pleasant. They are friendly, professional and very knowledgeable with the products that they sell. I dont bother searching anywhere else when it come to hitch or trailer parts... thank you etrailer.

Le - San Diego, CA

04/21/2014


Excellent company to do business with. Easy website, with links to installation information, this makes easy for the DYI guys. Great communication on the order status, I didnt have to call them they called me to let me know that one part was on backorder. This is the way all companies should do business.

Ronald - Tucson, AZ

04/21/2014


IT WAS A JOY TO SPEAK TO SOME ONE WHO SPEAKS ENGLISH RENEE WAS VERY HELPFUL EXCELLENT AND QUICK SERVICE HOPE TO DO BUSINESS WITH YOU AGAIN SOON THANK YOU VERY MUCH THE TAILE GATE FIT MY TRUCK PERFECTLY

Daniel - South Portland, ME

04/21/2014


Fast service. Ordered late Friday night. Delivered Monday by 3:00pm. On Easter weekend at that. I used the standard post. Will install it this weekend & will let you know how it goes.

Steve - Corsicana, TX

04/21/2014


Great experience! I ordered a U-bolt kit at about 9 pm EST & ed the regular standard shipping & still received it a couple days later. The company sent me emails every step of the way so I knew exactly where my order was. The product arrived just as advertised, no surprises. Bottom line is great price & great service. I would definitely use this company again.

Chris - Warner Robins, GA

04/21/2014


This is the second hitch and light set-up I have bought from etrailer. If and when I need another Ill use them again. Fantastic service is all I can say! I ordered the latest hitch on a Sunday evening yes...Sunday evening and it arrived Wednesday. The products are top quality and the Customer Service Agents know all about them. Too bad the government doesnt work like etrailer.

Jim - New Boston, NH

04/21/2014


The responds to the order was handled very quickly and received well before the standard shipping time. Thanks

Patricia - Derby, CT

04/21/2014


Thanks so much Daniel. Got the hitch today and will have it on in the AM and use it. I can truly say you guys are great and the best online shopping experience I have ever had. I needed it very bad and you guys responded. I will certainly recommend your company to everyone I can. Thanks again very, very much, to you and your fellow employees. You people do business the way it use to be and should still be!!!

Charles - Madison, TN

04/21/2014


This is the only way to shop. All questions were answered and information given on my towing needs. I feel very confident dealing with all the folks at etrailer. Thank you all so much for all your help and great service.

Larry - Lancaster, OH

04/21/2014


Awesome experience. I worked with a wonderful lady named Kelly. She went above and beyond to get my order completed. I would highly recommend etrailer to everyone.

Dennis - Boise, ID

04/21/2014


Arrived really quick.An was packed very good.

Roger - Lexington, NC

04/20/2014


offer very good products with reasonable prices free shipping great . apparel would be nice & also good add. thanks lynn

Mickey - Monroeville, AL

04/20/2014


Five Stars from beginning to end, what more is there to say? Thank you etrailer.com.

John - Warner, OK

04/20/2014


Shopping here was pretty painless. I was actually looking for something else when I came across the Pollak plug for my Chevy pick up. The price for the plug was great and the installation video shows the install to not be rocket surgery. Im going to bookmark etrailer because I have a second tow vehicle and I do a lot towing on my job.

Michael - East Dundee, IL

04/20/2014


Great place. Ordered on a Saturday night. I asked if they thought it would be there by Thursday on regular shipping., needed it for that weekend. They upgraded my shipping to 3 day priority, for free. Thanks etrailer

Jeremy - Livermore, CA

04/20/2014


Easy to find what I was looking for. Ordered at the end of a weekend and had it in plenty of time for the next weekend. I always look to Etrailer first when I need something relative. Have yet the need to go elsewhere. Keep up the good work. Fast and easy….thats the way it should be.

Charles - West Columbia, SC

04/20/2014


Everything I have ordered from etrailer arrived sooner than they predicted and exactly as advertised. I have not yet qualified for free shipping but their shipping fees seem reasonable to me and is offset by their compatible prices. I have had several of their products for over a year and everything is still working as designed to.

Dan - Columbus, TX

04/20/2014


Product as described. Nicely handled and shipped promptly. Just what I was looking for in a towing mirror.

Mike - Eau Claire, WI

04/20/2014


I recently restored my boat trailer and had issues finding rollers that would meet the specs I needed. After a bit of review online, I finally came across etrailers website and located the rollers I had been looking for. I ordered them on a Friday evening and thought it may be late the following week before I would receive them with it being a weekend. However, I received an email within an hour of me submitting the order and received the rollers on my front door by the following Tuesday. As far as service goes, I could not have been happier with the quick response of etrailer. It is hard to make a review on the product I ordered at this time as I have just installed the rollers on my trailer and it may be a few years before I will be able to determine how well they will hold up, but what I can say at this time is that the rollers look great and appear to be made of quality material. Overall I was really satisfied with my etrailer online ordering experience.

Nicholas - Viola, KS

04/20/2014


very good company to deal with.

Mike - Dawsonville, GA

04/20/2014


Great customer service and super fast shipping.

Craig - Sallisaw, OK

04/20/2014


This was very easy to install. It looks and works great. It brings peace of mind and for the price I would highly recommend it. It was worth every cent!! Took around 15 minutes to install on my 2013 silverado.

Jason - Albuquerque, NM

04/19/2014


As usual. Etrailer makes it easy and fast. I actually saw the item cheaper somewhere else, but I ordered it from Etrailer because of previous orders that went smoothly. I trust Etrailer. .. and I got 110 back on the difference in cost. !! Etrailer #1 in my book! I need the product in stock, ready to ship and I know it will get here. No B.S.!!!! You cant argue with RESULTS! !!!

John - Canonsburg, PA

04/19/2014


I love to do business with etrailer. Prices are good, service and quality of products, great! Always good communication via your staff to the customer. A very desirable characteristic.

Thomas - Bridgeport, MI

04/19/2014


I ordered the 24692 Class I Hitch for my husbands Ford Focus. He was extremely pleased. First of all, we got free express shipping, so the order arrived three days after placing. Randy said everything was there: he didnt have to scrounge around for a single bolt. Installation was MUCH easier than expected and works perfectly. We highly recommend etrailer.com. Thank you, etrailer!

Kate - Englewood, CO

04/19/2014


Outstanding customer service. This is one of the best companies I have ever dealt with. Order was shipped the next day and arrived before expected and made for a great Easter for my Grandson. Will use this site when I need more of their products. Keep up the great work and service.

Terry - Johnstown, PA

04/19/2014


Great prices and really fast service. Even beat EBAY. Would recommend you folks to anyone. You get 5 STARS and 2 thumbs up in my book !!!!

Edward - Marana, AZ

04/19/2014


Great service at a very competitive price. Order was received 48 hours from time of order. Thanks!

Michael - Williamasburg,, VA

04/19/2014


Spare tire mount was exactly what I needed and arrived in a timely manner.

Gary - King George, VA

04/19/2014


Great service and prices, bought trailer ladder racks, got them days before I was suppose to, so I decided to get fresh trailer tires, also cant beat the prices any where.

Timothy - Hyannis, MA

04/19/2014


ordered on sunday in my shop on wednesday thats awesome thank you

Erick - Oak Grove, MN

04/19/2014


Great service and super quick shipping. I appreciated the email updates as my order was processed and shipped.

Danny - Rogers, AR

04/19/2014


Excellent Service!

Gary - Woodbridge, VA

04/18/2014


I found my trailer stop tail lights with no problem. Thank you

Alfred - Churchrock, NM

04/18/2014


excellent service would buy again

Terry - Council Bluffs, IA

04/18/2014


This vendor/merchant is the real deal! The caster/wheel on the jack of my utility trailer broke, and I was unable to locate a replacement without having to purchase the entire apparatus. I found eTrailer.com on the Internet, and they offered an array of options, including the caster/wheel only. Furthermore, their products had thorough descriptions. Their shipping rates ranged from very reasonable to free. I made the purchase at 7:30 PM EST and received an immediate confirmation. The next morning at 8:15 PM EST, I received shipping information and learned my order had already processed and would arrive in 2-3 days. I would highly recommend this merchant. They also provide a phone number for questions or problems!

Randy - Lake Mary, FL

04/18/2014


Service so far has been outstanding. Thank you for the upgrade on the shipping. I have not received the order yet but Im sure it will be fine.

George - Pensacola, FL

04/18/2014


Shipping is VERY fast! Great customer service!!!

Cory - Apex, NC

04/18/2014


Etrailer.com is the best online shopping experience I have ever had. If you need anything for a trailer GO TO ETRAILER! You will be very happy you did.

Adam - Oak Lawn, IL

04/18/2014


Great company, good prices and fast shipping Ordered hidden hitch receiver and bolted right on in about 10 min.

Glenn - Glens Falls, NY

04/18/2014


Good Communication, Superfast Shipping, Item as described A+++ Seller. They went over and above in there customer service...........Definitely will continue to do business with ETRAILER!

John - Roseville, CA

04/18/2014


up grade on shipping was great thanks, video and instillation went as planed, they work great.

Nicholas - Pawling, NY

04/18/2014


I compared price with big JC store. Same price and same ship offer, but decided to give this outfit a try. Ordering was easy and Client Service sent follow up email that order was in process. Good experience so far.

Randall - Leominster, MA

04/18/2014


Product was as described, shipping was reasonable in cost, delivery was as promised. Good work.

Richard - Hollywood, Fl, FL

04/18/2014


etrailer.com has been a great and easy source for me for a few years. Their prices are competitive and shipping is always prompt. This last order I put in an incorrect part number and Vince at customer service was very pleasant in getting the correct part re-shipped to me quickly with no hassle. I highly recommend them for all camping needs they carry.

Leroy - Lake Havasu City, AZ

04/18/2014


you get what pay for at etrailer. Better products and more choices . Fast processing of your order and superior customer service.

Joseph - Quartzsite, AZ

04/18/2014


Great service. Ordered on Sunday, and received Wednesday. They even upgraded the shipping at no charge. Tracking the package was all in the link sent when they said the order was shipped.

Kevin - Waterford, MI

04/18/2014


seems to be will made delivered as promised

John - Walton, WV

04/18/2014


Very satisfied. No problem at all with placing order, quick confirmation of order and speedy delivery of order. Good Service.

Charles - Bartonville, IL

04/18/2014


I am very happy how easy it is to order,and how fast they confirm your order has been shipped.I have not installed the rails yet ,but I ordered them on a Tuesday and went to Omaha for the birth of my granddaughter and got home on Friday and everything was on my front porch.Thank you e-trailer for the fast service.

Rick - Grand Island, NE

04/18/2014


etrailer sells quality products at good prices with lightning fast shipping usually free shipping ! . I have bought from them in the past & will continue to do business in the future. A+

Warren - Pt. Pleasant, PA

04/18/2014


I think the customer service is excellent! I would definitely recommend etrailer to anybody. Thank you for all the help, courtesy and promptness. I would specifically like to thank Juanita T. and Nicki. A real pleasure dealing with them. Hanna

Hanna-aurelia - Lancaster, PA

04/17/2014


This is the second time I ordered from etrailer. I ordered on a Sun. evening and had the item by Wed. afternoon. There were no hassles or problems, only fast and efficient service. P.S.-excellent support and videos if you need them

Phil - Natrona Heights, PA

04/17/2014


Had a great experience doing business with etrailer.com selection was good prices are great and they got my order to me very fast! Could not be happier! Thanks!

Marcus - The Colony, TX

04/17/2014


received merchandise promptly thank you Don

Don - Riverhead, NY

04/17/2014


I bought a P-3 brake controller from E-trailer about a year ago. I took my truck to have it worked on and the tech broke the lever on the bottom of my controller. I called Tekonsha in Michigan and ask to buy the lever to fix my P-3. I was told to send the P-3 to e-trailer and they will send me a new one under warranty. I said it is not your fault and they said its ok. I called e-trailer and was given a rma number to return it. I got a new one in the mail today. You just cant beat service like that from e-trailer and can you belive a company now a days will back something thats not their fault? Thank you so much e-trailer and Tekonsha. If you buy from them you can count on service and being treated more than fair.

Jerry - Kokomo, IN

04/17/2014


The reason I shop with your company is you have everything I need. Your personal is prompt in getting out the product I ordered. Keep up the good work. Thank you.

Richard - Benson, AZ

04/17/2014


Was really pleased with et they upgraded my order to priory shipping for free. I own a roofing company and haul a big text dump trailer and needed to upgrade my hitch and ball to handle the weight and they had everything I needed including a6 inch dt for my lifted f250 rated for 15000 lb

Matt - Uniontown, OH

04/17/2014


Dealing with Marcia was outstanding. She knew her products and made valuable suggestions. The entire transaction was pleasant.

Fred - Bend, OR

04/17/2014


Place my order earlier today and received a email this evening stating that my order has been shipped. Awesome !!!

Charles - Hitchcock, TX

04/17/2014


You guys are freakin awesome! Hands down best customer service I have ever had every time I've placed an order with you. Keep up the good work!

Nicholas - Warsaw, IN

04/16/2014


very easy web site, instant response,and updates on my order. order arrived when expected.

Robert - Burlington, MA

04/16/2014


Cathy T provided excellent customer service. Helped me the right cargo carrier plus accessory. WOW !!

Milind - Euless, TX

04/16/2014


I thought etrailer was great. The prices are competitive and you have a great ion of so many products.

Michelle/mikala - Elbert, CO

04/16/2014


Very prompt service and support. Free shipping upgrade was also nice

Mason - Trinity, AL

04/16/2014


I have bought several different items from etrailer.com on line and by calling in. they were very knowledgeable about what I needed and very courteous when I needed to make a return on items that turned out to be the wrong part I would highly recommend them. Keep up the good work

David - Henderson, NV

04/16/2014


Easy and flawless! Ordered a Kuat bike rack. Nancy expedited order on her own initiative and when I went back to check on status a couple of days later the order tracking site told me my package was already at the front door. It was! Many thanks.

Albert - Staunton, VA

04/16/2014


The instructions were a bit cluttered and unclear. The listed socket size was wrong. However, the customer service was incredible. Constant updates on my order and follow up. They even upgraded my shipping to a quicker deliver at no charge! Thats just unheard of. Overall great experience. trailer works well and is built solid.

Andrew - Woodland Hills, CA

04/16/2014


The trailer hitch wiring harness I purchased through etrailer.com works perfectly. Thank you. The website ordering process was smooth and quick. I received immediate feedback on the order status after initial placement of the order, and once again after it shipped. The order arrived at my door exactly according to my shipping preferences. I would not hesitate to use etrailer.com again for additional purchases. My thanks for your superior service and products.

Michael - Weare, NH

04/16/2014


excellent wheel for my trailer. Easy to install and reasonable cost. Fast delivery and it was here fast. Thanks for your help and if I need any other trailer parts youll be first on my list to call.

Terrence - Franksville, WI

04/16/2014


Very pleased. I had an important question about the product I wanted to order. The agent called the manufacturer to find out the answer then called me right back. Thanks so much for your help. If the product works as well as your staff does I will be very happy.

Steve - Cambridge City, IN

04/16/2014


They were great called to make sure product was shipping to right address. Email when product shiped free shipping and arrived in two days. Was vere happy with experience with etrailer. Web sight had a lot of information on product on there information page about product.

Earl - Monette, AR

04/16/2014


The product arrived sooner then expected. Packaging was damaged but contents were not damaged. I will use etrailer for all future purchases of this kind

Jim - Howell, MI

04/16/2014


Great customer service, quality products, low prices and fast shipping. Highly recommended & I will be using them again!

Mark - Livonia, MI

04/16/2014


Ricky was very helpful and I always find your prices and service to be outstanding.

Anne - Santa Fe, NM

04/16/2014


Wow! Ordered on a Saturday and the part arrived on Monday. Exactly what I needed.

Jeff - La Vernia, TX

04/16/2014


etrailer.com provides a source of a wide-ranging selection of name-brand products at very competitive pricing. Shipping was quick and also reasonably priced. I particularly liked the websites search feature that enables an effective and accurate narrowing down of choices. Ill definitely be a repeat customer.

Steven - Newnan, GA

04/15/2014


Great products at great prices. Fast friendly service and easy shopping online. Thanks for your commitment.

John - Troy, MO

04/15/2014


My customer support representative, Ami E. was very pleasant and helpful. She took time to answer questions and locate my needed parts. I feel highly positive about my experience. I am a repeat customer.

Ken R. - Festus, MO

04/15/2014


Great service and shipping. Havent installed these lights yet but they are an exact match to the originals on my 1979 Serro Scotty.

Ruth - Millsboro, DE

04/15/2014


It is a pleasure to deal with this group. I made a mistake on an order and they came back with a few different solutions. The next thing I ordered was out of stock, they called and emailed me to confirm that was acceptable…as it turns out, I did need it before their expected delivery date. They found a similar product and had it shipped that day.

Steve - Norwalk, CT

04/15/2014


The bike carrier works exactly as advertised. I am a satisfied customer.

Joe - Scranton, PA

04/15/2014


A good company. Fast and dependable for my first order.

Ron - Protem, MO

04/15/2014


etrailer has always been good with technical questions on their products. I have always received the items in a timely manner.

Joseph - Butler, NJ

04/15/2014


VERY HELPFUL STAFF, helped me to find what I needed quickly.

Joe - Freeland, PA

04/15/2014


your people made it easy to order what i needed

David - Loris, SC

04/15/2014


Always a great selection and communication. My order was in stock and shipped the same day even though it was a relatively obscure order. Very happy.

Jeffrey -

04/15/2014


Doug and Brenda, I appreciate your due Diligence!! Yall are a great Team! Thanks for keeping me posted on my order. Its nice to see that there is still companies out there, that Hire people who care about their customers! It is a good reflection on the character of management and the training they provide. The use of common sence goes a long way. I see that they at least use theirs.

Richard - Indianapolis, IN

04/14/2014


I cant believe I ordered this merchandise yesterday, Sunday, and it has already shipped on Monday with expedited delivery service that didnt cost me a dime. Thank you James B. for your effort with my order. I will always keep etrailer in mind when needing any towing and lugging devices. Thanks again.

Joseph - Elkton, MD

04/14/2014


Great price, great service, great products, fast shipping.

Gregory - Kirksville, MO

04/14/2014


etrailer is a great place to get exactly what you need, at a low price, and quick delivery right to your door. It doesnt get any better. Customers should watch the how to videos and pay special attention to the part about cleaning the treads. Perhaps even greater emphasis could be made on getting the penetrating oil and brush first, and it could be recommended as an accessory to be sold right along with the hitches. Finding a wire brush like the one in the video is not easy.

Damon - Cedar Rapids, IA

04/14/2014


This was our second order with E trailer. A week ago we ordered a brake controller for our VW Touareg. It was installed on Thursday and we tested it out this past weekend with a camper. Works great. Decided we needed a new hitch and ball assembly too. Ordered those this afternoon, and received notice already that they are on their way to us. Excellent prompt customer service with e trailer. Oh and did I mention free shipping on both orders over $99! Terrific! Thank you!

Lance - Loveland, CO

04/14/2014


Process was very clear and easy. Also the only place that had the hitch I wanted.

Vernon - Plano, TX

04/14/2014


Wow - Shipped the day after I order it....

Lon - Mount Vernon, WA

04/14/2014


The website was easy to navigate. The order process was straight forward. It was a nice surpise the trailer coupler order was proceessed so quickly and arrival was quicker than expected. I will let all of my boating friends know of this website. We have 3000 boat slips in a 10 mile radius of my home.

Robert - Vermilion, OH

04/14/2014


This is my second purchase from Etrailer.com I came back because they sell a quality product, and they provide excellent service. I purchased my Hitch and accessories on a Tuesday, at 6pm. My stuff arrived on Thursday.... Amazing shipping time, and it was Free. Love this place.

Jason - Columbia, MO

04/14/2014


Ive been nothing short of completely satisfied with Etrailer. From their prices which are less than anywhere else to the fast warehouse turn around and timely diver. I will not go elsewhere for my towing needs.

Keith - Pepperell, MA

04/14/2014


I ordered 2 Bargman Trailer Lights - 30-92-002 at 10:36 am Friday and received them in Virginia Beach at 10:40 am Monday!!!!! Awesome customer service!!!!

Michael - Virginia Beach, VA

04/14/2014


Quickest delivery response possible. I have nothing but appreciation for their attention to detail and customer service.

Thomas - Aurora, IL

04/14/2014


Shipping was smooth and quick, tires are as ordered. run smooth on my colman pop up. will use this site for future orders.

Louis - San Jose, CA

04/14/2014


I have ordered three orders with E trailer, and the services was great and fast delivery. it will a pleasure to tell all my friend in Canada to do business with you guys. Until I put my next order for my husband truck... Tks

Anne Marie - Evans Mills, NY

04/14/2014


Cheapest price around for a quality product. Very happy with fast shipping and constant update notifications! Will be back if I ever need more trailer supplies.

Michael - Niceville, FL

04/14/2014


My enquiry and order was handled very satisfactorily by Suzanne. She checked the item numbers I gave her to verify they were correct. She answered a couple of questions that I asked her quickly. She advised my order would be shipped in 2 batches as half of it was in stock at etrailer and a couple items would be shipped direct from Roadmaster. All in all very satisfied. Would have liked to get a 10 discount to offset our crummy exchange rate Canadian..lol but that didnt happen. She was very pleasant to deal with and I have received 3 messages already regarding shipping dates etc,.

Donnie - Maricopa, AZ

04/14/2014


Fantastic customer service, could not be happier with my purchases and customer service.

Cristian - Blaine, WA

04/14/2014


WOW!, talk about fast shipping. 5 STARS, The ladder rack for my enclosed trailer are well built and will go on just about as fast as they were shipped. Thanks, we will be ordering again, soon. Thanks

Jay - Sorrento, FL

04/14/2014


Thank you for the free upgrade on delivery . I will be sure to let all my friends and family know of the excellent services and prices you offer . One more loyal customer has been made . Thank you again Abednego Lopez

Abednego - Houston, TX

04/14/2014


I can not imagine how they got my part shipped that fast. I ordered Saturday and it was on my doorstep on Monday. I wish I could see customer service like this from the others I do business with. I will definitely use them again.

James - Jacksonville, FL

04/14/2014


Your service was prompt and heading my way. Hope I can install it as quick as you sent it. Thanks

Harold - Bristol, VT

04/14/2014


Great phone support and my order arrived early.

Terry - Tucson, AZ

04/14/2014


Great products, service, and support. I needed an adapter for a 7 pin round connector to 5 pin flat. The customer support answered my questions and helped me pick out the right product. Thanks!

Kimberly - College Station, TX

04/14/2014


So far ,so good! 2nd time around and awaiting delivery

Richard - Ocean View, DE

04/14/2014


Cant beat shopping with this company. I ordered a trailer tire/wheel, and a boat strap online this morning. I later remembered I needed to order a set of bearing buddies so I called and talked to Juanita. I wanted to have my bearing buddies shipped with the online order but guess what, it was already shipped and it was only a couple hours later. I could not believe this nice lady apologized for shipping so fast. I will continue shopping with etrailer

Thomas - Mardela Springs, MD

04/14/2014


Fast shipping. Perfect fit. Easy online product ion. Reasonable price. Everything a consumer could ask for.

William - Hoover, AL

04/13/2014


I AM VERY IMPRESSED WITH THE SERVICE IM RECIEVING. MY SHIPPING WAS EVEN UPGRADED AT NO ADDITIONAL COST. EVERYTHING FIT PERFECT AND INSTALATION WAS A BREEZE WITH THE VIDEO THEY PROVIDED.

Donald - Shoreview, MN

04/13/2014


Outstanding. Ill be back

Don - Highland Mills, NY

04/13/2014


Fantastic service with great communication all the way. Appreciated the e-mails regarding shipping time and expected arrivals. Great prIts a rarity for me to send two comments but ETrailer deserves it. Just received another e-mail from JJ W that my ordered shipped already, a full day earlier than expected. I placed an order just a few hours ago and this is a Sunday. What great service. Thanks JJ oducts and prices. Absolutely recommended. UPDATE

Wayne - Fort Atkinson, WI

04/13/2014


Outstanding service I have never had things Ive move as quickly as etrailer. OUTSTANDING

Raymond - Rodgersville, AL

04/13/2014


This couldnt have been easier: I looked up the parts I needed great descriptions and helpful comments from others who bought that exact product. I ordered it for less money than any where else and it came quicker than I expected. I watched the video on how to install my exact hitch and wiring harness. And heres the miracle ... drum roll .... I got what was actually advertised and they were the exact parts I needed!! It is possible! Im glad places like this exist. Im no longer just a target with a wallet being preyed upon by the car dealer. Thank you.

Michael - Massillon, OH

04/13/2014


viewing 1 - 150 of 26591 customer comments


See all comments




Stay Connected


Subscribe to our newsletter

Email  

privacy - we don't send unsolicited email





Only 4 Hours 2 Minutes Remaining

etrailer.com reviews etrailer.com reviews

All images, layout and content copyright etrailer.com