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Jim, Pittsburgh, PA  10/28/2009
Great product, price was good and shipping very fast.Thanks.
Ed, Lakeland, FL  10/27/2009
This was my third trip back to etrailer. Each experience has been exceptional. By far the best web purchase experience I have ever had. Exactly what I wanted, exactly as advertized and exactly on time. I may have to buy more trailers.
Steve, Manchester, NH  10/27/2009
I had ordered some trailer hitch covers for my vehicle. I appreciate the emails to keep me updated on my order. I look forward to doing business again in the future. Thanks!
Mike, Buffalo, NY  10/27/2009
Excellent customer service and superquick shipping. Customer service answers quickly in the US. No games.
Steve, Minneapolis, MN  10/27/2009
Thanks for the service, I will shop etrailer again.
Dan, Albuquerque, NM  10/26/2009
etrailer had exactly what I wanted. I just did a seach and there it was. The related parts were shown below the, which helped me find those also.
Chad, Conover, NC  10/26/2009
The experience was great and the product that I brought is great, and I plan on using etrailer for all my trailer needs. Thank You for meeting all my expectations, from having great products to the fast shipping.
Mark, Boxborough, MA  10/26/2009
etrailer.com has always been the easiest site to navigate, with the best prices to boot! Many thanks for always having the right parts at the right prices!
Ronald, Fayetteville, NC  10/26/2009
The orders I have placed have been processed and shipped very quickly. If a product was out of stock from the supplier I was notified immediately. I would not hesitate to order from or recommend etrailers. They are professionals!!
Will, North Conway, NH  10/26/2009
Our local [store] quoated me $200 for just the generic fits all receiver. I knew a fits all could take hours to retrofit. So shopping around I found the perfect match from e trailer. It was as easy as removing four old bolts installing the new ones that came with it. Easy. As for the wiring it plugged into my existing harbness and it was a hassle free job. AWESOME! Easy and I'm on the water now! Thank you for your attention to detail!
Steve, Tacoma, WA  10/26/2009
My overall shopping experience with etrailer has been positive. Their communication lines through email are excellent. And dont forget their price matching guaranty if you find the same item cheaper anywhere else. I know that I'll be a return shopper. Thanks for the service.
Aaron, Forestburg, AB  10/24/2009
A very good experience, part was exactly what I was looking for.
Ronald, Derry, NH  10/23/2009
I have shopped with etrailer a few times over the years and have always found their service to be fast, there prices to be excellent and there products to be top notch. What more need be said. Thank you etrailer employees!
Ron, Winnsboro, TX  10/23/2009
SUPER SERVICE!! Two days after placing my order, it was delivered and installed on my trailer! I really do appreciate the shipping upgrade! You can count on my repeat business in the future!
Paul, Cobden, IL  10/23/2009
This company really does what they say. Ordered one day had shipment the next day. Thanks so much!
John, Warren, MI  10/23/2009
Fast shipping. The installation was fast and painless. The hitch and wiring went in fast enough that I thought I goofed something up. Nope- perfect!
Terry, Marietta, GA  10/23/2009
This was the best online shopping experience I have ever had. The system pointed me to the exact items I needed. I got free shipping which was then upgraded to expedited shipping for free. I had the items in two days.
Corey, Midland, MI  10/23/2009
Once again, great service and prices that beat my local dealer by over $50. I wish I bought more hitches so I could buy more from you guys.
Steve, Tampa, FL  10/23/2009
Excellent company, wish I would have known about you with my last tow bar, good selection with your product line and perfect costumer service, Glad I'm not in the tow bar business you would put me out of work!
Patrick, Morehead City, NC  10/22/2009
Shipping was very fast and I loved that it was free for such a heavy item.
Dan, Mount Vernon, NY  10/22/2009
Well done. Rapid response to my order. Shipped within hours and arrived on time.
Justin, Dekalb, IL  10/22/2009
WOW! I orderd my Hitch and wiring kit at about 6pm ct and it was on my doorstep at 9am the NEXT MORNING! Thank you for the UNREAL experence.
Andy, Prescott Valley, AZ  10/22/2009
Amazing shopping experience, they upgraded my shipping order at no expense. Highly recommend. I wish all companies were this prompt and dedicated to their customers.
Stuart, Springfield, MO  10/22/2009
Absolutely AWESOME Service! This has been the best online shopping experience ever. Ordered on 10/14 it was at my door on 10/16. Salesman upgraded my shipping from 5-7 day to 3-5 day as a courtesy to me at no extra charge. Will definitely order from them again when I need trailer parts.
Robert, Oneida, TN  10/22/2009
As usual, you folks are TOTALLY on the ball. The odds and ends I ordered were received promptly and in good order. Kudos for another job well done. I will continue to sing your praises to all who will listen!
Scott, Lakeside, MT  10/22/2009
Professional in every sense. So far, so good. Will recommend.
James, Kenton, OH  10/22/2009
I was amazed at the fast shipping and the quality of the hitch. You can bet if I need anything else of this nature I will purchase from E- Trailer.
Dave, Grayslake, IL  10/22/2009
Well - I can not remember having such a good expereince in buying what I needed off the internet. The instructione were great, everything was as described, the updates of the shipment progress was so apprecaited and the fast delivery was very wonderful. Given the need for other things - I will shop at etrailer and tell others also.
William, Greenville, TX  10/22/2009
Shopping to ordering to delivery was great. You had what I needed at a great price. The website was easy to navigate, and the delivery time was amazing. I live in Texas, but it was still wonderful to get it in a couple days. I will use etrailer.com again.
Mark, Boone, IA  10/22/2009
I've made three separate purchases of several different products from etrailer. The website is outstanding. Easy to use. Videos, photos, explanations, custom references per product…all makes for high confidence in the purchase. Shipping, emailing, tracking- all very quick and tidy. Keep up the good work etrailer.
Warren, Oronoco, MN  10/21/2009
Your friendly and curtious personal attention, when I called for verification of my internet order, made my shopping experience with etrailer truly outstanding! Thanks for your help!!
Carl, Queen Valley, AZ  10/21/2009
Awesome. My order was perfect. Everyone did an outstanding job. I have more to order and will tell all of my friends about your excellent service.
David, Midway, KY  10/21/2009
Fastest delivery and easiest Internet purchase I ever made, will do business again. Thanks.
Maurice, Lebanon, OH  10/21/2009
This was the second item I orderd from etrailer the shipping was extra fast communication excelent and the items were as described.
David, Charlotte, NC  10/13/2009
I buy online all the time. This rates up with my best online purchasing experiences. Response time to my order was OUTSTANDING! I placed my order at 7:30 pm EDT and by 10:30 pm that same day, I was sent an email that it had already been shipped. I will recommend you to friends and family.
Tom, Burnsville, MN  10/13/2009
Excellent service! After few websites to visit, I tried etrailer.com. Before ordering bike carrier, I searched for locks but couldnt find one what I was looking for so I e-mailed expert and he checked to make sure I got right part I need and he posted part # with my email. I checked part #, it showed up. I ordered all parts along with bike carrier I needed. It shipped out same day. I got them in 3 business days. Wonderful service! I highly recommend it to everyone!
John, San Juan Pueblo, NM  10/13/2009
Straight forward web site, comprehensive and top of the line quality. Simple and quick to place and order, no clutter on web site.
Jerry, Belton, TX  10/12/2009
With all the purchases I make on line THIS is a company that is absolutely GREAT!! What a pleasure to do business with.
Floyd, Brush Creek, TN  10/12/2009
Look people I've bought a lot of stuff on line and very few have free shipping for any amount of money! But when they upgrade your free shipping too a 3-5 insted of 5-10 thats almost $50 in free shipping! In this econimy $50 is alot to any man! Thank you very much you guys are great!!!!
Brian, Battleford, SAS  10/12/2009
I am very pleased with etrailer. My order was shipped promptly and I got what I ordered. It doesnt get better than that. Thank you.
Thor, Saint Marys, GA  10/12/2009
Excellent experience. Received the shipment fast and as ordered. Trailer hitch fits perfect on my F-150. Thanks again
Ariz, Santa Clara, CA  10/11/2009
Excellent service. Hitch arrived in advance of expected date.
Tandy, Durant, OK  10/11/2009
Free upgraded shipping was awesome. Ordered on Wednesday received on Friday.
Bryan, Minden, IA  10/11/2009
Etrailer was awesome to work with. They let me know the status of my items all the way through. Plus my items were received before other items I purchased online a few days earlier.
Gregory, Lancaster, PA  10/11/2009
Excellent service. Had my order in 2 days. Very easy installation with all the necessary parts. Thanks!
Richard, Oak Ridge, TN  10/10/2009
My hitch and accessory parts were delivered within a few days of placing order. In my case, bolt-on installation was very straightforward with no surprises. I am very pleased with the quality of the hitch and its appearance.
Michael, Larsen, WI  10/10/2009
Awesome experience. Got the package much sooner than expected and just as descibed. Installation was simple.
Paul, Mountain View, CA  10/10/2009
I got what I wanted for an excellent price, in perfect condition, and very quickly with easy to use, excellent customer service and fast free shipping. I couldn't have asked for more.
Don, Glen Allen, VA  10/10/2009
I received excellent response to my order. I placed it over the weekend and received it the following Thursday, put it on my RAV and was done. This was my second order with Etrailer and both times I have received excellent customer service, and a good product at a good price.
Donald, Colonial Heights, VA  10/10/2009
Great product service from e trailer. Was the best shipping, was free, and was upgraded at no cost. We are more than pleased with their product and service.
Lee, Steamboat Springs,CO  10/09/2009
I called to make my order since timing was a factor. My sales person verified that it was in stock and made sure it got out the same day and then sent me an mail noting that it was on its way. I got it in time just as she said. I was very impressed. This is my third time back for items, and with this type of service, I will be back again to eTrailer when the need arises. Thank-you.
Dave, Paris, ON  10/09/2009
Excellent experience. Part shipped within 2 hours after ordering.
Jeff, Bristol, VA  10/09/2009
Excellent selection, great prices and outstanding customer service.
Rick, Joliet, IL  10/09/2009
I am very impressed! Order my hitch and wiring harness for a 2009 Town and Country minivan at noon on 9/15 and had it delivered by noon on 9/16. I would definitely recommend/use again etrailer!
George, Sandwich, IL  10/09/2009
Etrailer was terrific. Ordered 10/7 in AM and received it 10/8 in late PM. Never had anything completed so fast. Wonderful.
Russ, Concord, MA  10/09/2009
They had what I wanted, at a good price, the website was easy to navigate, and the checkout process was quick and easy. I will be back.
Allen, Greer, SC  10/09/2009
Not only did I get a Quality Clemson Hitch cover, I got it at the best price anywhere on the Web or locally. I ordered with standard shipping on a Tuesday and was comfortable with it arriving the next week...but NOOOO, these kind folks expedited my shipping and I got it on Thursday. Now thats a great experience and etrailer as earned a spot in my Bookmarks.
Chad, Lynnwood, WA  10/09/2009
OMG it arrived faster than expected! The estimate I got was over 400.00 and I did it through etrailer for 204.00 including rewiring my boat trailer….. Will use again in future.
Joaquin, Doral, FL  10/08/2009
The service of etrailer.com is awsome. I really recommend to purchase at this store. The web support is really helpfull. I very glad with my purchase.
Jack, Vero Beach, FL  10/08/2009
Ordered on Monday and recieved on Thursday, great response and quick ground shipping. Allready installed and fit like a glove, Thanks a Million!
Bruce, Alba, TX  10/08/2009
The Web Site was easy to use, the checkout process was fast. The customer service was EXCELLENT. My order was expedited even though I only requested normal shipping. The part arrived in good condition and was installed in minutes making adding trailer lights to my truck super simple. Would highly recommend this site to anyone.
Bob, Foley, AL  10/08/2009
Great company to deal with. Product was perfect and shipped on time. Will definitly buy from them again.
Gary, Danville, IL  10/07/2009
My order arrived within 24 hours of hitting the send key. My order was 100% complete with no missing parts. I ordered on Thursday, shipment arrived by UPS on Friday, and I installed on Saturday.
Kevin, Dayton, OH  10/07/2009
Very fast shipping, very good product. The lowest price I found anywhere, local or online. Everything was just as I ordered it!! Thank you!
Fei, Laurel, MD  10/07/2009
So far my experience with etrailer has been great. The sales person was really helpful and has good knowledge of the products. The follow ups after the initial order has been excellent.
Thomas, Bridgewater, MA  10/07/2009
Outstanding. I received the parts in short order. The shipment was complete and the directions were correct. All in all everything was perfect. I would recommend this service to everyone.
Howard, Fort Collins, CO  10/06/2009
WOW!!! Talk about fast delivery. This hitch looks very high quality. The hitch just eased into place w/o any hammering, wedging, or other sweat and cursing language. Would not hesitate to buy again.
Scott, Skokie, IL  10/06/2009
Amazing service. Ordered the item at 1:30pm - item arrived next day by 3pm! Excellent communication: received three e-mail updating me on every step of the order process. Arrived so fast I didnt have time to track it!
Wayne, Monee, IL  10/06/2009
I ordered my hitch and pin box at 3 PM on Monday. UPS was at my door Tuesday at 11:30 WOW that was fast. Thanks for the FAST Service!!!!
Kevin, Mechanicsville, MD  10/06/2009
Fast Shipping! Items received as advertised, and in good condition EARLIER than expected. I highly recommend your service to everyone. Thanks for a job well done!!!
Mike, Fresno, CA  10/05/2009
I saved $80.00 on an order my local supplier wanted $260.00 plus tax for. Items were shipped quickly and packed very nicely. I would suggest this seller to all of my friends!
Rich, Belleville, IL  10/05/2009
Really fast shipping and every thing was as ordered and advertised.
Randy, Atkins, IA  10/05/2009
I love the ease of ordering with you and I love your web site. Keep up the good work.
Bob, San Diego, CA  10/05/2009
Nice website, good customer service. I will order here again.
James, Willard, MO  10/05/2009
I ordered a wiring harness to connect my brake controller to my factory wired truck. I ordered it with 2nd day freight. I got it the next day. It was exactly what I wanted. The price was good and shipping was great!
David, Sanford, FL  10/05/2009
I had a very good experiance. Staff was very helpfull and courtious. I will recomend E trailer to my friends.
Doc, Tallahassee, FL  10/05/2009
Great service. It was the first time someone actually let me know that they had to order what I ordered from them and that it would be a bit longer than expected. Keeping the customer informed the way etrailer does, should be the standard for internet commerce.
John, Hutchinson, MN  10/05/2009
Fast Service, Great prices.
Don, Jacksonville, FL  10/05/2009
This is the BEST place to order any trailer parts! I placed an order with regular 5 to 7 day shipping at 4:40 PM. I was contacted with in 3 hours that my order was on its way and that they had upgraded the shipping to 3 to 5 day express at no additional cost to me. These guys and gals dont want to leave anyone out, they are the best. I will be ordering more stuff from them.
Chris, Westminster, CO  10/04/2009
I was very happy with my etrailer experience. We bought a number of items, some of which were critical for a trip in the next week, others were tied to the upcoming ski season. I called etrailer, and they were happy to send out the critical items that were in stock separately. And ended up sending the resulting package out rushed. All worked out. Items arrived as planned. Very happy with the experience, and would recommend them to a friend.
Larry, Jackson, MI  10/04/2009
Ordered on Wednesday night and received UPS on Friday at 3:00 PM. Now this is fast. I was so happy when you shipped in a cardboard box to protect thank you. You are first class and I will tell everyone I know about my good experience with you.
Travis, Morgan Hill, CA  10/03/2009
etrailer.com had the best prices and shipping offer I could find. Everything arrived in less than one week. I am impressed.
David, Fresno, CA  10/03/2009
On-line ordering was easy. Shipping was fast and upgraded to boot. I was not disappointed and will let other Acura RDX owners know that etrailer is their trailering needs site!
Bob, Valparaiso, IN  10/03/2009
Could not be happier - fast shipping, saved some $ doing it myself on my 2010 CRV. Thanks again!
Randy, Warrensburg, MO  10/03/2009
Thanks for the fast attention you showed my purchase. It only took 2 days instead of a week. I would recommend you guys to anyone. Thanks again!
Philip, Michigan City, IN  10/03/2009
Customer servivce was excellent. The representative was extremely helpful and gracious helping to sort through my ordering issues. Her performance was first class during our inital conversation as well as numerous follow-up e-mail updates. Well done!
Jerry, Ogden, UT  10/03/2009
I needed to replace the factory trailer tow harness on my F350. The dealership wanted $151.00 plus tax for it. I got it here for $65.00 delievered. The parts shipped the next day. Great service, Thanks!
Robert, Tolland, CT  10/03/2009
I was very pleased with my experience with etrailer.com. There was one item shipped incorrectly but I was immediately able to reach customer service on the weekend! and the problem was resolved with no issues in a very professional & courteous manner. I would definitely recommend shopping at etrailer.com!
Warren, Tacoma, WA  10/02/2009
Terrific customer service, fast response, great team. Whats not to like?
John, Spring Valley, CA  10/02/2009
Great Service!!! Parts were in stock so it shipped same day. The free ground shiping normally 5-7 days was upgraded to 3 to 5 Day Express Shipping at no additional cost…You can bet Ill come back for my next order. Oh yeah - no tax either.
Will, Florence, AL  10/02/2009
Large inventory and from the time you order until your item ships...FAST!
Roger, Monterey, CA  10/02/2009
I had shopped some other catalogues and remembered etrailer.com! I was looking for a wire connector box and found exactly what I needed at the BEST price. The bigger part that impresses me was the SERVICE I recieved. It was a Friday and yet I actually got a friendly email the very same day. A great company to buy from as I see they carry all the products you need as well as provide excellent service. What more could you want?! Thank you etrailer.
Sorensen Chevrolet, Lake Wales, FL  10/02/2009
Great service!
Blaine, Mineola, TX  10/02/2009
Great place to buy trailer accessories. I was very impressed with the detailed information on the product, and all the installation information that you guys have on your web site.
Wendy, Westport, SD  10/02/2009
Great customer service. Not only did I get free shipping to start, but they upgraded it to rush shipping at no charge and I got my order in a few days. It works great too, exactly as it was advertised. Great product. Thanks!
Jeremy, Mount Vernon, IL  10/02/2009
It was wonderful. I received my package in just over 24 hours and am very satisfied.
Travis, Bellefontaine, OH  10/02/2009
I got a good price on the trailer hitch for my car, my shipping was upgraded for free, and the customer service was excellent! I am extremely impressed and satisfied with my transaction on etrailer.com! Thanks guys!
Mike, Asheboro, NC  10/01/2009
I am very pleased with the service I got with etrailer. They shipped my order the same day that I placed it and upgraded my shipping so I would receive my order quicker at no additional cost to me. I will certainly do business with etrailer again. Thanks etrailer!
Tony, Bakersfield, CA  10/01/2009
There are many reasons I’m a repeat customer. One reason is their great service. I placed my most recent order at 6:47 PM and within minutes I had two emails the first a receipt for my purchase and the next was a confirmation my parts were in stock. By 7:37 less than one hour after ordering I received another email my parts were shipped. WOW, what customer service. I love this team. There prices are very competitive and all the parts I have ordered have been quality. I strongly recommend this company! Thanks much etrailer.com!
Bob, Ogden, UT  10/01/2009
etrailer did a great job on my order, my stuff arrived today, exactly as they said. I give them 5 stars for great customer service as well as great prices.
Bobby, Centreville, MD  10/01/2009
I was pleased with the purchasing experience. I was advised of the shipping date almost immediately. I recieved a confirmation and even upgraded the delivery free of charge. Thanks Etrailer.
Jim, Columbus, OH  10/01/2009
I have found Etrailor.com to have the best prices on the web. And at the same time there products are top quality. Fast shipping as well.
Tim, Portland, OR  10/01/2009
I wasnt expecting to find the middle size D-Rings for tie downs and after serching all over town for them I got on the internet and found only one place that had what I wanted etrailer.com and there specs were rite so I had the template for drilling holes all ready made before they got here and put all 10 of them on in the morning UPS ed them off. The traler is now finished.
Mike, Eloy, AZ  10/01/2009
Excellent and prompt service.
Colon, Gardiner, ME  10/01/2009
I've purchased before from etrailer and EVERY purchase has been a perfect fit and some of my best online purchasing experiences. It's my personal policy to tell anyone who needs trailer and cargo items to check out etrailer.com!
Kian, O'fallon, IL  10/01/2009
This was the best online shopping experience I ever had. The trailer hitch and all accessories are of the highest quality and at a great price I shopped around first and they shipped it out in one day. I expected a week to get my order it was there in less than 24 hours!! Thank you etrailer.
John, Aquebogue, NY  10/01/2009
Great company to do buisness with. They take customer SERVICE to the next level!
Richard, Dunmore, WV  10/01/2009
Super fast -ordered Monday night got the hitch Wednesday.
Dennis, Atlanta, GA  10/01/2009
I was very pleased with the customer service, excellent communication and very good prices. Ordered on weekend and had my stuff by Wednesday! I am glad I found your site and will recommend you to others!
Robert, Maricopa, AZ  10/01/2009
Shipping was quick and item was a lower price then I could find elsewhere. Communication was very good. Thanks!
Jeff, Depew, NY  09/30/2009
Great deal on hitch and bike carrier. Order was recd within 1 week of order. I would highly recommend etrailer for trailer and truck accessories. Thanks.
Joe, Meridian, TX  09/30/2009
Great website. Ordered today and got an e-mail saying it was already shipped. Great place to do business will pass on to anyone I know needing equipment. Thanks.
Pete, Vancouver, BC  09/30/2009
Great website! Made finding a trailer part for my make, model and year as painless as possible. Thank You!
Tom, Woodbury, MN  09/30/2009
Easy to order, super fast & free shipping. Ordered last Friday afternoon and received on Tuesday - shipping box was packed perfectly. Very impressed and pleased with the great customer service. Thank you!
Mike, Bristol, TN  09/30/2009
This is my second purchase from etrailer.com and both purchases were exceptional. Shipping is UNBELIEVABLY quick. I can assure you that any future towing/trailer purchase will be made from etrailer.com without hesitation, you are clearly a top notch, customer focused organization. Thank you.
Joe, New Palestine, IN  09/30/2009
Very fast shipment - very good communications.
Fritz, Turner, ME  09/29/2009
After contacting sereral local companies and researching 5th Wheel hitches on line I could not find one company which could compete with your prices. The free shipping was also a determining factor. WHAT A SAVINGS!!!! The hitch was shipped the same day I placed the order and arrived in Maine exactly as scheduled. I HIGHLY recommend your company. When talking to your staff on the phone, they were very friendly and professional.
Tim, Wooster, OH  09/29/2009
Great site layout! Very good prices, fast handling & shipping, above average communication. This is the place to buy trailer parts!
Minh, New London, CT  09/29/2009
Great customer care. Timely shipping. Would shop here from now on for all my trailering needs
Cazimer S., Rome, NY  09/29/2009
etrailer's rep was very courteous, helpful and did an outstanding job answering all my questions - I was very satisfied and I ordered the NY Yankee Trailer Hitch Cover without hesitation! The rep was very pleasant and she did a great job - - - I thank you for your help and also knowing your job information for a grateful customer and also a New York Yankee Fan - Thank You Again!
David, Saugerties, NY  09/28/2009
Excellent company to deal with. Fast shipping, right product. Will deal with again.
Jeannie, McKinney, TX  09/28/2009
Wow! What service! My product was shipped I think the same day I ordered it and wasnt really guaranteed to be here for about 7 days. I received follow-up emails at least twice to let me know the status of my product. I will DEFINITELY use etrailer.com again.
David, Silver Springs, FL  09/28/2009
I try to buy from yall if at all possiable because of your low prices and quick delivery. I have passed on to other Rvers your web site.
Jim, Penrose, CO  09/28/2009
Great service. Ordered Wed at 6am, shipped 9am, arrived Friday 11am, installed at 1pm Friday.
Bill, Clearwater, FL  09/28/2009
Just the part I needed. Thank you for the great service.
Jim, Henrietta, TX  09/28/2009
I have been very pleased with my shopping at etrailers. They're fast, reasonably priced, and customer friendly. I highly recommend them.
Doug, Duluth, GA  09/27/2009
Ordering was simple, and the order shipped ontime, and arrived as promised. I cannot praise etrailer.com enough.
Tom, Hampton, VA  09/27/2009
Have shopped at etrailer in the past. So when I needed some things they were the first company I thought of because of my great experience in the past. Have not received my order yet, but the ordering experience once again has been great. They are excellent at communicating very important to me for online shopping. Great staff very helpful knowledgable and a pleasure to deal with. Have recommended many customers to them in the past and will continue to send them customers in the future. Great job !!!
Jim, Haverhill, MA  09/27/2009
Best internet service I have received ever. Great communication fast shipping and regular updates as to status. Even upgraded my shipping after the order was placed at no additional charge. Thanks!
Fred, Gray, TN  09/27/2009
This company is great. Hitch worked just like they said and the fastest shipping. I could not ask for better and thats hard to find these days! Thank you ever so much.
Yann, Blue Ridge, TX  09/17/2009
I was very pleased with the excellent service, communication, and in particular the quick delivery for the hitch I bought! Thank you very much. I would do business with you again and will refer others to you.
Myron, Danville, IN  09/17/2009
I couldn't be more pleased with the service I got with etrailer.com. I made my order online on a Thursday around noon. I had my trailer hitch and cargo carrier the next morning by 10AM! I took the free shipping offered, so this was not an overnight order, just really good service. This is unbelievable! I have already told several people about the great service, and will continue to pass the word to anyone that needs products that etrailer.com sells.
John, Toledo, OH  09/16/2009
What a site! A fast turnaround from purchase to shipping. I especially like the free shipping. Other hitch sites did not have the custom hitch that I can install myself without drilling. I highly recommend etrailer. Thanks.
Allen, Erwin, TN  09/16/2009
I think it was great. The jacks came today quicker and cheaper than I could have got them here at home. Nobody carries trailer parts here. I would have had to went to the next town and ordered them. Thanks!
Mike, Hartford, ME  09/16/2009
Ordering was smooth and delivery was as expected. Phone service personnel was very efficient and pleasant. Thank You.
Dennis, Sunset, LA  09/16/2009
Fantasic service! I would deal with these folks again in a heartbeat!
Bob, Missoula, MT  09/16/2009
I ordered a spare wheel and tire for my boat trailer and it came today perfect. The ordering process was easy, the shipment arrived on time and it is a good value for the money. 100 satisfied.
Todd, Toledo, OH  09/16/2009
Wow. I'm impressed. The webpage was well laid out with all the recomended items that I needed to go with my hitch. Within seconds a confirmation letter was sent to me. An hour later a someone emailed me an update. Later that day I received a third email stating that my order was upgraded, processed and sent out for delivery already. In 2 days my package was at my door. Everything was in the box and in great shape. Thanks for a great first experience. I would highly recomend etrailer to anyone!
Joe, Fulton, IL  09/16/2009
I give five of five stars to etrailer. Excellent business.
Mark, Mesa, AZ  09/16/2009
I'm always a little hesitant when I order from a website I haven't ordered from before, but this was a great experience! The price was the lowest I found on the web, and the standard shipping $4.99 was very reasonable compared to what I've paid on other sites. And the service was excellent too I received confirmation of my order and confirmation of the item being in-stock within 2 hours and confirmation of shipment 4 hours later. I received my item 6 days 4 business days later. I will definitely use this site again.
Steven, The Woodlands, TX  09/16/2009
I just ordered my hitch and wiring kit yesturday so I have not received it yet, but it is do to get here sooner then expected based on the tracking info. I am very impressed on the prices as well as the other things etrailer.com has to offer. Very informative site and I will be back in the future. Thanks.
Jason, Wichita Falls, TX  09/16/2009
Always outstanding service! Placed another order and received it in only two days.
Dennis, New Port Richey, FL  09/15/2009
Ordered hitch and wiring kit on Wednesday, received everything and installed it on following Monday. Installed it myself in 30 minutes. I am very pleased with etrailer.
Gary, Laurel, MD  09/15/2009
My experience has been very positive, my order was handled courteously, efficiently and expediciously.
Bob, Indianapolis, IN  09/15/2009
Super people. Got what I needed and they went the extra mile and found more stock and got it to me quick. Absolutely excellent!!!
Randy, Friendship, ME  09/15/2009
My recent order arrived on schedule and in good order . I commend the shipping department at etrailer for the packing which prevents the smaller items from moving around and causing damage, also on the heavy cartons which protect the contents.
Tommy, Abingdon, MD  09/15/2009
Excellant service, their servicefolks stayed with my trailer hitch order and apprise me of the activity until it was shipped. The Etrailer.com is a 1st class operation and I trust their dealership.
Chris, St. Louis, MO  09/15/2009
Top Notch Service. Products received the day after order was placed! I received personalized emails telling me that my order was ready to ship. I was surprised to receive my order the next day. The price was better than other sellers and the merchandise is high quality. Highly recommended.
Gino, Belvidere, NJ  09/15/2009
E Trailer was the ONLY company able to provide me with a curcuit protected 4 pole taillight coverter for my Hundai Elantra. The unit was easy to install and works great. Many Thanks E Trailer.
Jim, Poteau, OK  09/15/2009
I am very please with this transaction. I would reckamend your services to others.
Glenn, Mechanicsville, VA  09/14/2009
Great service! Free shipping was a real plus. Everything arrived in perfect condition. Thanks!
Brian, O Brien, FL  09/14/2009
I am very pleased with the ease and promptness of dealing with you all. I'll be back!
Brian, Troy, OH  09/14/2009
Completely seamless!! User friendly web site to order and browse products, how tos that were extremely informative, product delivery was prompt and most of all accurate. Most importantly from an avid bargain hunter, prices that cannot be beat!! Thanks so much for your professionalism...I will be a return shopper.
Christopher, Sauk Rapids, MN  09/13/2009
So happy! Love the Hidden Hitch for my 2008 Avenger. Quick and easy to install! Will shop here again!
Allie, Livermore, CA  09/13/2009
I recently purchased a draw-tite hitch for my 2009 toyota corolla sedan. I received excellent customer service over the phone when ordering. Nice product, great price. I'm very pleased with the end result.
David, Raymond, MS  09/13/2009
I searched for the best and then found it. Best price, best product lineup with the best shipping. Thanks to etrailer I had everything in one package to install my hitch and brake system without having to make special trips local to hunt for specialty items.
Isaac, Defiance, OH  09/13/2009
Will definatetly do business again. Fast shipping.
Ken, Kendall Park, NJ  09/12/2009
Very quick delivery, customer service walked me through entire order process, the correct hitch was delivered and fit perfect. Great customer service.
Robert, Miami, FL  09/12/2009
Excellent communication, arrived day promised and everything fitted perfectly. Will buy again. Thank You.
Sandra, Afton, VA  09/12/2009
I bought a hitch and a bike rack from etrailer.com. The website was informative and the delivery was fast. I would recommend this site.
Jim, Johannesburg, MI  09/12/2009
Order was verified and shipped quickly. Product arrived on schedule and was as advertised. This is the first time I have used this company to purchase items online, but it wont be the last. Great experience.
Wayne, Elizabethtown, PA  09/12/2009
I had a good experience placing my first order ever with etrailer. The customer service rep. was friendly, and knowledgable. My order was shipped very fast, and I will use them again in the future.
Dan, Corfu, NY  09/12/2009
Installed hitch and wiring on my 2008 Jeep Commander this morning. Will buy again as my daughter wants a hitch on her Jeep Liberty.
Dean, White Bear Lake, MN  09/11/2009
Quick, fast, easy, and exactly what I needed.
Ron, Oscoda, MI  09/11/2009
We've ordered several items from etrailer.com. Every item was received as described and well within their forecast arrival time. We continue to order from etrailer because they always meet or exceed our expectations and their prices are the best!
Mike, Gilbert, AZ  09/11/2009
Great service. Very nice people.
Les, Bellingham, WA  09/11/2009
The best price combined with great service. Is there anything more you can ask for? I'll be looking at etrailer.com first for parts next time and save myself some time.
John, Brookings, SD  09/11/2009
Great website, service was fantastic, keep up what you doing as you are doing it well.
Robert, Millville, MA  09/11/2009
I researched for a receiver hitch for over 3 weeks. etrailer has the best prices, is the easiest to navigate and has the most information. I enjoyed this experience and have directed two family members to the site. Adding to my Favorites.
Gerald, Kailua-kona, HI  09/11/2009
Excellent service. Hitch arrived in 4-5 days to Hawaii.
Eric, Gladstone, MO  09/11/2009
Excellent service. Thanks etrailer!
Jack, Millersville, MD  09/10/2009
Did a thorough check on the net and found etrailer.com had the best deal hands-down. Within hours, my order was shipped. They saved me time, money and trouble. I'm very satisfied with my purchasing experience.
Logan, Larsen, WI  09/10/2009
Extremely informative and well organized website with a huge selection. Impressively fast shipping. Qualities like that almost make me wish I had another trailer to fix.
Robert, Wallington, NJ  09/10/2009
I have to say I am very happy with my decision to purchase my Jeep hitch from etrailer, it shipped the same day and I also recieved an upgrade at no cost to me an will recieve my order a little sooner then expected. A big thanks to you! I will buy from etrailer again.
Gerry, Clarksville, IN  09/10/2009
Nice experince. The customer service person was very helpful and knows her job.
Paul, Port Townsend, WA  09/10/2009
An excellent experience from start to finish. Everything I needed was in stock. Price was the best I found (locally and 9 different online sites). Ordering was clean and easy. Fast delivery, it was in my hands earlier than the commitment. Delivered condition was excellent. 45 minutes after opening the box I was towing the trailer. Great product, great service, great price. WIN.
Jeremy, Paxton, IL  09/10/2009
I love the hitchhunter, and having the correct accessories for my car rather than searching again makes it all easy. Thanks a lot!
Rodger, New Hudson, MI  09/10/2009
Web site was logical and easy to use, responses & e-mails were prompt.
Jim, Columbus, WI  09/10/2009
I was very satisfied with the price,shipping and product. Good company to do bussines with.
William, Bonner Springs, KS  09/10/2009
etrailer rules! Excellent service! Low prices, fast delivery and good comunication. etrailer is best in class! Thanks etrailer!
Grant, Starke, FL  09/10/2009
I think that from my experience that e-trailer is top notch. The customer service depart knows what they are selling and will help you receive the exact item for the vehicle you are ordering for. They are pleasant to talk to and knew exactly what I needed after a few simple questions.
Ryan, Saint Peters, MO  09/09/2009
Great product and easy install. Looks sweet on the 09 Focus. Very fast shipping.
Michael, Irvine, CA  09/09/2009
Everything so far has been outstanding, beginning with the order/customer service department. I have just been informed that my order has shipped the same day that I've placed it. I have no reason to think that the quality of the products that I receive will be any less outstanding than the service and help that I have already benefited from. Thank you very much.
Judy, San Francisco, CA  09/09/2009
Etrailer.com is awesome! I ordered my trailer hitch bike rack and locks at 7:30 am and received an email at 10:12 am informing me that my items have been shipped. On top of that my shipping was upgraded for free! We will definitely shop with you again as well as recommend etrailer.com to our friends.
Corey, Ozark, AL  09/09/2009
I purchased a front hitch, winch plate, and two hitch receivers from etrailer and am more than happy with the price, speed at which my order was processed, the shipping time and information. I cannot speak highly enough about this company. I would not hesitate to do business with this company again! I'm a real guy, with real needs. etrailer.com took care of those for me!
Charlie, Cochranville, PA  09/09/2009
Good price. Very good service. What else can I say?
John, Muscatine, IA  09/09/2009
I bought a brake controller from etrailer.com after looking for a better price on several other sites and finding no better deal. I also emailed them after the purchase with some questions and they promptly returned with an answer! Thanks to everyone at etrailer.com, I will use you again in the future.
Glenn, Oakdale, CA  09/09/2009
Towed my trailer over labor day weekend, Prodigy brake controller worked great, easy to install and set up. Thanks for the fast service and the great price.
Ray, Bottineau, ND  09/08/2009
Great web site is easy to use. Great selection of accessories! I would recommend this site. Shipping was fast also. I am well satisfied!
Jeff, Pauls Valley, OK  09/08/2009
I could not be more pleased with the products and the service I received from etrailer.com. My hitch and other accessories arrived at my doorstep just two and a half days after I placed my order. Ive already installed everything and my new hitch looks great and works like it should. My thanks go to a great outfit.
Ben, Bremerton, WA  09/08/2009
Sold me the proper hitch, at a good price, delivered in a timely fashion in good shape well boxed. It even went on easy
John, Denver, CO  09/08/2009
I was extremely impressed w/quick turn on my recent order ordered on Sunday & recieved on Wed. before the Labor Day weekend thanks to your free upgrade to express shipping. I was able to complete refurbishing of trailer for upcoming hunting season over the weekend. I will definitely recommend you to my friends.
Bruce, Bealeton, VA  09/08/2009
Ordered it on Tuesday at 2:30 pm and it arrived on Thursday. Great communication in that I received two emails about my order. With some help from my sone it was installed in about 30 minutes. This is the second reciever that I have boughten from etrailer. Great company.
Tom, Bluemont, VA  09/07/2009
The delivery was incredibly fast, and installation was very smooth. I am extremely pleased. Thank you!
Gary, Attica, NY  09/05/2009
Purchased hitch for 2005 gr. caravan with stow & go seats. Ordering was very simple, price was competitive & installation was very easy. Im a 60 yr old man who had rotator cuff surgery 3 months ago & I installed the hitch in 45 min without drilling,jacking up the van or pulling tires. Directions are simple but on the money to resolve any problems that might arise. I will shop here again.
Darrell, Marion, AL  09/05/2009
Quick service!! Will buy again.
Dan, Bristol, CT  09/05/2009
Excellant customer service department. Free shipping, and I had my package in less than 3 days. Package arrived in one piece and an hour so later, the tonneau cover was completly installed. I would not hesitate to order from etrailer.com again.
Ron, Rohnert Park, CA  09/05/2009
Excellent service, Great prices.
Bruce, Spokane, WA  09/05/2009
Your message offered very good news indeed. It actually produced a “feel good moment!” I respect quality products, service and customer care. So far you are batting 1.000. I am on the road to becoming a loyal customer. I intend to share with others my good experience in shopping with E Trailer, whenever the subject arises. Thanks for e-mailing me with the priority shipping upgrade. I might just get the hitch installed in time for trip I plan for this coming weekend.
David, Kernersville, NC  09/04/2009
The level of communication has been superb. Very impressive.
David, Clintonville, WI  09/04/2009
I was well sadified with my trailer hitch, wire hook up. Price was great, everything worker out well, will tell people about etrailer.
Marcus, Beresford, NB  09/04/2009
Best site ever seen, simple, easy and efficience. Good services.. You get all the information you need without even asking. Good job! Great stuff.
Paul, Stoneham, MA  09/04/2009
Very good experience with your company. Your people were very helpful.
Jeff, Traverse City, MI  09/04/2009
Shipping was ultra fast, thank you very much. I will recommend your company in the future.
Dennis, South Haven, MN  09/04/2009
Saved money, easiy transaction, good job.
Cole, Pensacola, FL  09/03/2009
Awesome product! Lightning fast shipping! Hitch fit perfectly! It's great to do business with a company that provides great service.
Craig, Joshua Tree, CA  09/03/2009
Great selection, same day shipping, great prices, what more could you ask for.Thanks again guys.
Noel, Hopewell Jct., NY  09/03/2009
Service was great. Shipped real fast. Feedback on order status greatly appreciated!
Lawrence, Baxter, TN  09/03/2009
Exelent equipment and the service was the best. I'll buy all my trailering parts from yall from now on.
Gary, Sparks, NV  09/03/2009
Absolute best price and immediate shipping! Wow, I couldnt be more pleased!
Joe, Wilburton, OK  09/03/2009
A friend showed me your site. I put it in my favorites for all my future needs. How can you sell so cheep? Thanks. Very fast delivery.
Erick, Methuen, MA  09/03/2009
I had an excellent experience with all the sales people at etrailer. They answered all my questions, and were generally very pleasant to work with on my purchase.
Richard, Riverside, CA  09/03/2009
I have purchased a hitch for my Honda Fit, wiring kits and miscellaneous parts from eTrailer for two old trailers I'm restoring. Shipping is always timely and the parts have always been accurately described on their web site. Thanks for the great service.
Steve, Galloway, NJ  09/03/2009
Excellent service and great parts. I rented a commercial trailer and was in the process of moving when my trailer lights power converter quit. As we were moving the next day I needed the parts and installation instructions right away. The parts arrived the next morning with easy to follow instructions. Because of e-trailers excellent service and high quality parts, our family was able to safely complete our move on time.
Michael, Chattanooga, TN  09/03/2009
I ordered a Roadmaster tow bar bracket for my 1997 Jeep Wrangler using the free shipping. I received an email shortly after placing the order that upgraded my shipping to express. I ordered the bracket on Friday and it was at my door on Tuesday! Fantastic delivery and great tracking with UPS. Thanks for a great experience.
Jess, Wichita, KS  09/03/2009
Excellent purchase experience. Order was processed immediately and item was received quickly. For your trailer needs, I highly recommend etrailer.com.
Jeff, Paducah, KY  09/03/2009
Wow! I ordered hitch and electrical Tuesday morning and was upgraded shipping for free. I recieved items Wednesday afternoon!! Both items had exact directions and everything needed down to zip ties and adhesive on electrical part to attach to vehicle. I have told everyone I work with to use you. Awesome Service!!
Martin, New Bern, NC  09/03/2009
Etrailor is a first class company. The company replyied promply with the status of my order and I could follod its progress and delivery to me. I would recommend this company to anyone and I would buy from them again.
David, Indian Land, SC  09/03/2009
Tremendous inventory, great customer service, fast shipping, outstanding prices.
Dan, Aitkin, MN  09/03/2009
This was one of the best internet shopping experiences I've had yet. I placed my order on a Thursday and received my order sometime on Monday. My hitch and wiring harness was on by Tuesday night and everything worked great. I will use them again when I'm ready to purchase a roof rack for my van.
A.J., Jackson, NJ  09/02/2009
The website was very user friendly. Processing the order was extremely fast. I definitely would order from etrailer again, and maybe soon.
Loyd, Park Hill, OK  09/02/2009
More than excellent service. Free shipping upgrade much appreciated.
Victor, Lyle, WA  09/02/2009
Wide selection. Easy to locate product, prompt service.
Mike, Warrens, WI  09/02/2009
Great Product. Great Price. Fast Shipping. If you have what I need I will use you again and recomend you to others.
Mike, Northampton, MA  09/02/2009
Great experience from etrailer.com. Bought a hitch and hitch mounted bike rack. It shipped on the same day as ordered and they upgraded my shipping for free and recieved it 3 days later all for no charge. Great experience, will definately buy again and give high recommendations. By the way the hitch was a breeze to install and the rack works great. Thanks etrailer.com!
Richard, Southport, NC  09/02/2009
Great!! The best site I have ever ordered from.
Craig, Lake George, CO  09/02/2009
Prompt, accurate. I'll be using you in the future.
Peri, St Pete Beach, FL  09/02/2009
It was a quick & easy deal with etrailer. Received bike rack with in 5 days of my order. Extemely satisfied w/rack.
Scott, Appleton, WI  09/02/2009
I would personally recommend anyone I know to your site for ordering a hitch as well as learning how to install it. I have already told several people and will use again in the future!
Jeff, Lancaster, PA  09/02/2009
Just a quick note to share that the customer service team on the phone was great. They assured me that my online order was indeed the right hitch for my 2008 Cadillac SRX ... and the hitch receiver arrived in Pennsylvania in less than 48-hrs. Kudos - Job Well Done etrailer!
Christina, Wooster, OH  09/02/2009
I am amazed at how fast etrailer.com sent out our hitch. I ordered it late Monday night and it will be here Wednesday. 3 days absolutely Amazing!!!!!!! We will be doing business with them again.
Bob, Greenville, OH  09/01/2009
I was really pleased with the super fast service in getting my purchases to me. This is the place to buy from.
Lawrence, Lake Villa, IL  09/01/2009
Excellent item descriptions, excellent prices and extremely fast shipping. Wow!
Leland, Knoxville, TN  09/01/2009
I have used eTrailer on three occasions and have never been disappointed with the service or the quality of products. They are the tops for complete selection and ease of ordering.
Terry, Sayre, PA  09/01/2009
I spent several hours online looking for the component I needed. It had been ordered from one place. I waited three weeks and they still could not tell me when it would be available. Two other places had problems with their web site. etrailer.com made it look easy. No delays, no excuses, no problems of any kind. Etrailer.com is bookmarked as where I am going first.
Julio, San Jose, CA  09/01/2009
Great web site very fast response. Will pass along to friends better than any dealer or shop.
Gifford, Columbus, GA  09/01/2009
Great Service. Very helpful, very courteous, and very prompt getting the items I needed to me. I'll definitely visit your site again!
Peter, Vincentown, NJ  09/01/2009
Great service. Great Customer Service. Fast Shipment. Will do business with them again and surely would highly reccamend to anyone.
Lyda, Groton, MA  09/01/2009
Best price on the internet. Super fast shipping! Thank you etrailer!
Jack, Vero Beach, FL  09/01/2009
Great response time, recieved my purchase within four days thanks again!
Michael, West Hartford, CT  08/31/2009
Outstanding website.
Greg, Kanata, ONT  08/31/2009
This isn't the first purchase I have made from etrailer.com and it won't be the last. Everything was straight forward and simple as always. Questions asked were answered quickly, clearly and concisely making it a pleasure to do business.
Glenn, Tower City, PA  08/31/2009
Great site. The only site that I found that had the item I was searching for. Again, great site and quick response.
Dustin, Windsor, PA  08/31/2009
Wow wee! Super fast shipping. Ordered on a Friday and had it Monday.
Robert, Simi Valley, CA  08/31/2009
Great web site, lots of varied inventory, people very knowledgeable and willing to help. Will buy here again and recommend to anyone.
Brian, Medford, NY  08/31/2009
Etrailer has been an easy quick way to order. The descriptions are clear and customer service knows their stuff.
Andrew, Starkville, MS  08/31/2009
Quick shipping and easy installation. Thanks!
Steve, Salt Lake City, UT  08/31/2009
Etrailer had the best prices, shipped on the day of order and upgraded the free shipping to one grade faster for my order. Better than expected service.
Jack, Green Lake, WI  08/31/2009
Thanks for the great service, fast shipping.
Atlee, Littlestown, PA  08/31/2009
The eTrailer folks were terrific with my order. Shipping was very fast and I had everything I need within a few days. I will definitely order all my trailer supplies here in the future!
William, Bradenton, FL  08/30/2009
Thank you for your fast service and the best price I found by far!
Gerald, La Crosse, WI  08/30/2009
I phoned my order in and it was shipped very fast. Will use E-trailer again for all my trailering needs. Will recomend E-trailer to others.
Morris, Plymouth, NC  08/30/2009
The hitch on the front of the truck makes it easy, even the wife can park the boat.
Bill, Monroe, WA  08/30/2009
The hitch arrived earlier than projected!
Gerry, Marshfield, MO  08/29/2009
Your website is truly amazing, everything in one place and wonderfully connected. Thank you for concentrating on equipment for my towing vehicle.
John, Groton, MA  08/29/2009
Quick delivery, quality product, fair price, perfect fit, easy installation. It couldn't of been much better.
Mark, Arlington, TN  08/29/2009
The package was promised in 4 to 5 days. I ordered late wednesday night and it was on my porch friday afternoon. It fit and looks great. The dealership wanted $800.00 for a class 2 and lights. I got a class 3 and lights for a little over $200.00. Everything works great.
Jim, Shoreview, MN  08/29/2009
This is the second time I've ordered from etrailer.com The experience has been all positive. Orders have all been correct and arrived earlier than expected. Keep it up etrailer!
Dan, St. Francisville, LA  08/29/2009
Ordered at 10AM, confirmed at 1pm, shipment notification at 3PM, the same day! Receipt in 4 days with a weekend part of that time. Great Service.
Will, Seven Valleys, PA  08/29/2009
Great site! Easily found everything I was looking for. Ordered on Tuesday, package at my house on Thursday! Very satisfied with the products. I'll shop here again for any future needs I may have.
Bob, San Mateo, FL  08/29/2009
Once again, low prices and very fast shipping.
Troy, Portland, OR  08/28/2009
I recently ordered a T-one wiring harness for my 2002 Suzuki Vitara. I received the harness promply and emails from etrailer so I could track it along the way. I will be using etrailer again. Thanks guys.
Chuck, Belleville, MI  08/28/2009
This was my second order with etrailor.com. On my first order I had ordered components that were not compatible. Instead of just shipping them, you contacted me and we straightened it out BEFORE the order was shipped. AND shipping was fast! On this order I wanted to get the locks I ordered keyed the same as my first order. There was no place on the order form to request this. Therefore I sent an e-mail request. You called back to let me know that it had been handled for me. I think etrailor.com is the ONLY place to order trailer and hitch parts!
Greg, Etna Green, IN  08/28/2009
etrailer.com provided super fast shipping and nice a product that was a perfect fit. I am an impressed first time buyer that will buy again very soon!
Rick, Fenton, MI  08/28/2009
Service was A+++++++++++++++. Super fast shipping, great communications, I wish all the people I deal with on line were as good as Etrailer. Thanks!
Gary, Hamburg, MI  08/28/2009
I recently purchased a trailer hitch. Everything was as expected. Shipping was super quick. Ordering on line was very easy. Installation was a snap. This was a very good experience. Thanks for a very professional purchase.
Robert, Interlochen, MI  08/28/2009
Great service and a very nice selection of products to choose from. I will come back to etrailer.com for anymore equipment that I may need in the future. Keep up the good work.
Matt, La Plata, MD  08/28/2009
The service was great. I ordered this Magnaflow exhaust system and it arrived at my house 2 days after I placed the ordered. Great Shipping. Great Customer Service. Thank you.
Chris, Osceola, WI  08/28/2009
This is a great Hitch. Super fast shipping. Great place to buy from.
James, N Charleston, SC  08/28/2009
The sales lady I spoke to was very nice! She has a great personality and made my shopping experience really nice. The information she gave me was accurate and was given to me fast. I didn't have to wait for her to spend too much time looking up what I needed. I haven't received the item yet, but fully expect it to be just perfect. I received an email notice of my order immediately and within an hour the notice of shipping that was quick! Thanks for a nice shopping experience!
Walt, Cincinnati, OH  08/28/2009
Great service, great price, low cost shipping and a superb web site. My order, a prodigy brake controller arrived well packed and was given faster 3 day shipping at no charge to me. I bought the prodigy controller due to your web site description and I am well pleased with it. It is far and away better than the time delay controller I replaced with it.
Dave, Chisago, MN  08/28/2009
The customer service people at Etrailer are great. I needed a hitch by the weekend and they said it would ship out the day it was ordered.
David, Independence, MO  08/28/2009
This is the third time I've ordered from etrailer.com. Again received excellent service and the fastest shipping ever. Ordered on Monday, product was on my doorstep Wednesday. Will not hesitate to purchase from etrailer.com again in the future.
Lukasz, Round Lake Beach, IL  08/28/2009
The service is great very simple and very fast shipping.
Danny, Highland, IL  08/28/2009
Excellent customer service and fast shipping. What else can you ask for. I will definitely refer friends and family to the website.
Ron, Kokomo, IN  08/27/2009
If they don't have the item in stock, they tell you so you can get something else. Honest people to deal with.
Arnold, Lynnwood, WA  08/27/2009
Back ordered item was delivered as stated. Happy with the service of this company and would recommend to friends.
Charles, Manchester, PA  08/27/2009
Very fast free shipping, hitch is a great piece of USA craftsmanship.
Glenn, Eliot, ME  08/27/2009
Super Fast Ship and Excellent communication! Perfect product! Definitely bookmark these guys. You wont regret it.
Don, Hudson, NH  08/27/2009
Very good place to do business with. Fair prices and fast shipping. Thank You.
Ken, Union, SC  08/27/2009
I ordered a bike rack from eTrailers using the standard free shipping. They upgraded the shipping at no additional cost to me. This was not my first order from eTrailer and if the need should arise again, it will not be my last. They are my first choice. I checked identical products from other online stores. None of the others even offered free shipping and none was lower priced. Thanks guys, you know how to keep your customers.
Mark, Bonaire, GA  08/27/2009
Un-real!!! It was sooooo nice dealing with a company who sent what I ordered and in such a timely manner, 2 days! No hassle, no problem, no issues. Received what I ordered, quickly. Would recommend them to anyone.
Josh, Hubert, NC  08/27/2009
Great site, fast shipping, great products. I love the E-tracks.
Jay, Lenoir, NC  08/26/2009
eTrailer has the best price I found on the receiver I needed. I received three emails within the first 12 hours after placing the order, the third of which notified me that the order had shipped and tracking info was provided. Super customer service. You will be my first stop for all future trailer / towing accessories. Thanks eTrailer.
Jason, Oxford, MS  08/26/2009
Shopping was easy. I found what I needed quickly, and etrailer.com had the best price. I placed my order, and fortunately got free shipping which is a fantastic deal. They even free-rushed my order, and I got it VERY quickly. The hitch was even pretty easy to install. I fully and completely recommend etrailer.com.
George, Tacoma, WA  08/26/2009
Ordered my item Monday from your warehouse had it installed Wednesday morning in Seattle. Great shipping time and prioduct was better than expected. Thank You Etrailer staff!!!
Debbie, Shawnee, KS  08/26/2009
Wow! I just placed my order on Monday and it was delivered to my door on Wednesday afternoon. Im please with the speed of shipping. My order was received in good condition. No complaints. I would recomend etrailer.com to anyone.
Chris, Cleveland, OH  08/26/2009
I need some parts for my trailer, so i started checking the web, found everything i need here and then some! great prices, fast shipping, i will be shopping here again in the future!
Ben, Crossville, TN  08/26/2009
I have shopped with etrailer several times, and have ordered different accessories across the board. Their response to questions and delivery of the products as advertised is beyond comparison with others vendors I have dealt with. Highly recommended and I will continue using their services.
John, Peotone, IL  08/26/2009
The Lady at customer service was great. Very professional and knowledgeable. I have a new 2010 Subaru so the Hitch wasnt normally a stocked item yet but was at another warehouse. She said that it would get to them and ship within 7 days, I said okay. She put a red hot rush sticker on it without me asking for it. I ordered the hitch and wire harness on Monday and it came on Friday and installed on Saturday. Great service, would recommend using etrailer to anyone.
Ryan, Bellevue, NE  08/26/2009
Easy to install and a great heavy duty hitch for the pilot. Thanks etrailer for the fast shipping and great customer service
Ben, Amherst, NY  08/26/2009
Great job! Broke my roof rack on a test run Sunday, ordered that evening and got it Wednesday just in time for departure!! Your pricing was competative and the website top-notch. Thanks for the excellent service!
Josh, Acworth, GA  08/26/2009
The shipping was fast and the product even better. Very hapy with e-trailer and the prices they offer. thanks so much
Steven, Fuquay-varina, NC  08/26/2009
I was kept fully informed of when my items were shipped, from where, and when they would arrive. The arrived when promoised. a good experience.
Tito, Florida City, FL  08/26/2009
First i want to say that i was a first time customer and the customer service person was plesent and kind to me. And i recv all my merchandise in about 3 days. service was awsome. etrailer.com is the way to go. a big thanks.
Steve, Valley Center, KS  08/26/2009
I will definately return to etrailer.com for trailer related products and guidance. You guys are the best.
Mike, St. Helena Isl., SC  08/25/2009
I thought the lady was very helpful & had a great personalty. Thank you again for the help. I tag your site for future orders.
Ken, Townsend, MA  08/25/2009
I was quite please with pricing and then even more pleased when I found out shipping was free. Soon after I purchased the items I received an email saying that my shipping was changed to 3-5 days from ground with still no charge. I would be happy to purchase items from etrailer again.
Caine, Darlington, PA  08/25/2009
Great product, for a great price. Will not find a better deal online.
Suran, Justin, TX  08/25/2009
I'm very happy so far as a first-time customer of eTrailer. I'll be back.
Len, Eagan, MN  08/25/2009
High quality Hidden hitch that was a perfect fit & easy install. The custom wiring kit snapped right in as described & worked great. Fast shipping and all at a fair price. I especially liked the detailed hitch pictures including mounting hardware and the pdf install guides on your site. You guys are tops, I would recommend you to friends & family!
Jack, Homer, MI  08/25/2009
Outstanding service and notification of the status of my order. Would reccommend company to everyone.
Travis, Georgetown, DE  08/25/2009
Great items and great price plus they even went the extra mile with their customer service.
Robert, Phoenix, AZ  08/25/2009
Great response and updates, with fast shipping.
John, Saratoga Springs, NY  08/25/2009
Very professional service. The installation was a breeze. 5 stars.
Denny, St Agustine, FL  08/25/2009
I found the item I needed and placed a phone call to order it. The sales person was knowledgeable as well as helpful. The item was reasonably priced and was delivered when they told me it would be. I will look to them first the next time I need to order something.
Peter, Highlands Ranch, CO  08/24/2009
I am extremely happy with the service that I received from etrailer.com. You guys had a great website with good information about your products. You gave me the confidence to do the job myself. The product shipped same day that I ordered and I received it very quickly. Each time I emailed customer service with a question, I got a quick accurate and friendly response. Way to go etrailer.com!! You guys rock.
Bob, Allen, TX  08/23/2009
The service was outstanding. The customer service person, on the 800#, was knowledgeable, considerate, very pleasant, and went out of her way to make sure I was purchasing the right hitch. My order arrived two days after I placed it. First rate treatment all around!
Rich, Enfield, CT  08/23/2009
I had two interactions with your company. The first was with the tech line to make sure I was ordering the right parts. My questions were answered quickly. My second interaction was in ordering the parts and asking a question regarding the right type of wheel bearing grease to use. I spoke a person who was very helpful, pleasant and had a great attitude. Those are aspects I always appreciate and will assure that we will come back for other parts when needed as well as refer others who needs parts. Making things easy for the customer to do business is something all to rare these days. Both of my experiences were pleasant and a credit to your company.
Mac, Gold Hill, NC  08/23/2009
From the simple order process and immediate order confirmation to true same day shipping, this is excellent and very refreshing customer service!
Gary, Westminster, MD  08/22/2009
Finding the right hitch was very easy. Great Web Site. The hitch was delivered in less than a week. Zero problems installing - all parts fit without any complications Thank You.
Matteo, St.leonard, QC  08/22/2009
Super fast shipping even to Canada ! Great customer service. Item installed and working in less than 10 minutes. Thanks !
Normand, Mt. St. Hiliaire, QC  08/22/2009
Excellent service, delivery and communication.
Terrence, Freeport, NY  08/22/2009
Excellent service! Customer service was on top of their game. I will only use etrailer for my trailer and accessory needs.
Mark, Rochester Hills, MI  08/22/2009
Great selection. Good prices. Quick delivery. Easy installation. What else can you ask for?
Daniel, Murrells Inlet, SC  08/22/2009
Prices were the best I could find on the web. With shipping costs also the lowest. Other sites had lower prices but charged almost double for shipping, guess they were trying to make up the difference in price. Speedy delivery, and good communication as to shipping and order confirmation. Prices beat local stores by a mile. Will definitely order from again.
Scott, Nampa, ID  08/22/2009
Fast service! Thank you!
Dan, Yuma, CO  08/21/2009
Well priced products, great service and speedy delivery.
Jeff, Smyrna, TN  08/21/2009
My order was processed immediatlely and arrived way before I expected it. You are proffesionals at customers service. Thank You.
Don, Stone Creek, OH  08/21/2009
Great communication and service from your company!
Harvey, Willow Springs, IL  08/21/2009
Lightning shipping, ordered on Tuesday, arrived on Thursday!
Leslie, Wesley Chapel, FL  08/21/2009
I have not yet received my order, but due to the excellent logistics procedures, I know I should receive it on Tuesday. Placing my order was very simple and the immediate email responses letting me me know my order was received, later the emsil to let me know when it would be shipped, when it was shipped and the tracking information was very professional.
Larry, Pahrump, NV  08/21/2009
I thought the pins I was looking would be easy to find. I searched the internet high and low and couldnt find them. Then I came across you guys and there they were. I ordered them and heard back from you right away and got a tracking number the same day. You guys are great to do buisness and would highly recomend you. Thank you and I will be back next time I need anyhing for my hitch.
Sonny, Greenfield, WI  08/21/2009
I needed some information on my 2002 Jeep liberty trailer wiring. It's not your standard 3 wire and a ground system. I went to google, and the first thing that came up was etrailer. I was convinced that this was the company for me to do business with. The price was right, I went right to the shopping cart, and now the harness is on its way to me. Thank you guys. I coundn't be more pleased. I do a lot of on line buying, but you folks make it as easy as it gets.
Keith, Littleton, CO  08/20/2009
Best selection and prices anywhere.
Joseph, Glenshaw, PA  08/20/2009
I would like to thank my salesperson for all of her help and for getting back to me quickly regarding the proper hitch and wiring harness to order. She was very easy to work with. I have purchased a number of hitches and other equipment from etrailer and they are great to deal with.
Art, Mansfield, MA  08/20/2009
Fast shipping, excellent purchasing experience.
Brian, Shoreline, WA  08/20/2009
E-trailer is good...very good. My item was shipped promptly and even the shipping was upgraded such that I received the item a couple of days early! For no additional charge!
John, Arlington Heights,IL  08/20/2009
The service was great. All the parts were delivered before they said they would arrive. The information available about the installation process made my purchasing decision very easy.
Ronald, Williamstown, MA  08/20/2009
Website made it easy to find hitch for my 2009 CRV. Ordering was simple. Hitch showed up as promised. Installation was easy for the Curt hitch and wiring harness. Quality prorducts at market prices with no hassle....just the way it should be when you purchase.
Tom, North Charleston, SC  08/20/2009
The Hidden Hitch I purchased arrived sooner than I expected and the ease of installation went witout a hitch. No pun intended. I'm 61 and did a solo install that looks great on my new Canyon. Thank You.
Chereen, East Bangor, PA  08/20/2009
Great customer service! Would use etrailer again.
James, Columbia, SC  08/19/2009
Excellent in all respects. You handled everythig with out a hitch.
Wayne, Eaton, NY  08/19/2009
Great Experience. Delivered in less than 1 week, at 1/2 the price of my RV Dealer.
Young, Norwood, NJ  08/19/2009
I am just impressed with service that you guys provides. Response on my emails as well as parts shipment is just super fast. Thank you.
John, Cullman, AL  08/19/2009
Ordering done easy, shipping was extremely prompt, and easy to track. I will definitely be a repeat customer, and will encourage friends to use etrailer.com.
Grant, Port St. Lucie, FL  08/18/2009
Excellent product, great customer service. Also updated shipping free of charge!!!!
Lester, Mooresville, NC  08/18/2009
I needed a base plate for 09 chevy HHR.called 8/17/09 early am.Etrailer located one and it shipped same day.my contact as a customer was great and I would call first for my towing needs.
Sal, Gladstone, MO  08/18/2009
My etrailer order was so easy and pleasant, and my order arrived in two days. Thank you for all that you do.
Jack, Beddington, ME  08/18/2009
Easy to assemble with clear instructions, and once its adjusted its a snap to mount and dismount the bikes from it,so much easier than my old hanger type rack. Well made and good looking too. Its more than I expected for the price.
Jim, Manhattan, KS  08/18/2009
Easy to find parts with good cross references. Upgraded my shipping at no additional cost and arrived early. Great company with great customer service... A pleasure buying from. Will recommend to enyone I knnow looking for trailer / towing equipment.
Bruce, Big Rapids, MI  08/18/2009
My first order with etrailer.com but would definitely purchase from etrailer.com again. The products I received were accurately described on the website and there were no surprises. Because I ordered at the last minute I paid a reasonable fee to upgrade to 3 to 5 day UPS shipping and was pleased that my order arrived 4 days after it was placed. Good products and great service at the best price I could find on the internet.
Neville, Scarborough, ON  08/18/2009
etrailer is a great place to shop. My experience on line and 1-800 customer service was exceptional. I found the items I was looking for and shipment was fast. I certainly recommend etrailer to everyone. Neville
John, Ramona, CA  08/18/2009
Will use etrailer again
Keith, North Bay, ON  08/17/2009
What a GREAT experience!!! My brake controller arrived 5 days ahead of what was expected, and there were no surprise last-minute fees/charges. This is definitely the start of a beautiful relationship e-Trailer!!
Dave, Plainfield, IN  08/16/2009
As I always say since I am a repeat customer .. etrailer.com is about the best there is! I have no problem recommending them to my friends and business associates for all of their trailer parts needs. On this order, my brake controller went out, and I needed a controller right away. The OEM controller was $230.00, so I decided to go with an aftermarket controller. I emailed etrailer, and they emailed me right back, told me it was in stock, and that they would get it shipped out right away! As usuall ... it was on my doorstep within 3 days of my placing the order. Thanks again etrailer. You are the best in customer service, and in price!
Brian, Wildwood, IL  08/16/2009
The price and customer service are unsurpassed. Shipping was free since order was over $150. The order shipped very promptly on a much faster service than I expected e.g. 2 day opposed to 7 day. One item was backordered and I received excellent communication about this. The remainder of the large order was not held up due to one small item being backordered. I am very pleasead and would recommend etrailer and plan to order from them in the future.
Jen, Orland Park, IL  08/16/2009
Excellent transaction! Great product and FAST shipping! Would highly recommend.
Mark, Cincinnati, OH  08/16/2009
I liked you webite. Easy to shop. Good descrption, and there was enouugh detail to order with confidence the part would fit when it arrived. The free shiiping for $150 convenienced me to stop shopping for a lower price. Thank you. I look forward to install my hitch.
David, Holt, FL  08/15/2009
This is a no-nonsense Shipper who gets the order to you FAST They shame 90 of other Online Companies. Much obliged!
Jim, Lincoln, NE  08/14/2009
I have been looking for a HUSKER Neb trailer hitch cover for a 1 1/4 hitch for over a year. You were the only one on-line that I could find that had what I was looking for also. Right here in the heart of BIG RED COUNTRY, and nobody has one for a 1 1/4. CRAZY!! Great service and a great price. I love it.
Rick, Myerstown, PA  08/14/2009
All positive!!! Great Service, Fast Ship with NO Extra Charge!! Received in Pa. in 2 days, No missing parts! All Intact!! Installation went super Smooth, Easy Hitch Install, and online video made the wiring harness install a breeze!! I would say till I drove into the shop and back and they install, It didnt take me much longer and I get my own satisfaction on a JOB Well Done!!!! Saved easily Over $150+, according to 2 local estimates and I ordered a few extras online that would have sent the local bill higher. Glad I found etrailer.
Kyle, Everett, WA  08/14/2009
Quick / Fast / Friendly. A Truely Great Experience and etrailer.com prices are fantastic! Im a return customer.
John, Oklahoma City, OK  08/14/2009
This is our 2nd time to order thru you. The first time was over 4 yrs ago, with another car. We were so pleased, that we searched thru Quicken until we found you again. God bless you and your company.
Beau, Williamsport, PA  08/14/2009
This company is absolutely superb to deal with!! Customer service is top notch and their prices are excellent!! I am very satisfied and plan to do more business in the near future! Keep up the great work.
Kevin, Troy, MI  08/14/2009
Great. Hitch arrived quickly and was easy to install. Everything was there and the instructions were very clear.
Dorie, Algoma, WI  08/13/2009
Great website, fast shipping and the prices are reasonable. Best website to shop at.
Millard, Hamilton, OH  08/13/2009
If you are looking for a perfect place to purchase trailer parts this is it I got it quick great price and it fit perfect. dont get any better than that. Thank You, excellent job.
Randy, Killeen, TX  08/13/2009
Great ion of receiver Hitch Covers. Smooth and easy checkout. Also, I was pleasantly surprised when etrailer.com upgraded my shipping for free so I would receive the order even faster! Small gestures like that will ensure my coming back for other other purchases and my sharing this information with family and friends. Thanks etrailer.com!
Peter, Ravena, NY  08/13/2009
Quick delivery. Trailer harness went on in minutes without any hassle. This is the best site ever.
John, White Plains, MD  08/13/2009
I have had numerous orders with etrailer. Every time they have been as helpful and accommodating as anyone could possible hope for.
Robert, Cedar Falls, IA  08/13/2009
Item arrived quicker than I expected and was just what I needed.Very competetive pricing.
Carl, Bradenton, FL  08/13/2009
I have no words! I cant begin to say how fast you people are. I phoned the order in and as I was setting the phone down the confirmation was on my e-mail! You people treat me as if you want my business and not like some of the others who dont confirm the order, dont send tracking numbers, and etc.
William L., Parkton, MD  08/13/2009
In my many e-mail transactions, that commenced with a delighful, knowledgeable order taker, this scores as the very best. Etrailer is simply a super consumer oriented company.
John, Spicewood, TX  08/12/2009
My order arrived much sooner than expected, and the item was exactly what I was looking for. Im happy.
Stephen, Akron, OH  08/12/2009
Thanks for the great service! I ordered my Draw-Tite hitch and all the fixings on a Friday and they were delivered the next Wednesday. I received e-mails keeping me informed all through the process and was able to track the shipment once it was ped off at UPS. That convinced me to install the hitch on my own and save about 40 compared to having it installed by someone in the business.
Dennis, Greer, SC  08/12/2009
Great service and prompt shipment and delivery. Also good follow up communications by e-mail and a phone call to let me know part of my order was not compatible with the bike rack I ordered. Very satisfied customer!
Ken, Watersmeet, MI  08/12/2009
Very quick response - within 24 hrs and it was shipped. Great!
Amy, Waltham, MA  08/12/2009
Such an easy transaction. The salesperson answered my questions, checked the warehouse for my item and confirmed my order. I should receive my trailer hitch within a few days. Thank you!!
Robert, McConnells, SC  08/12/2009
Great transaction! Phone reps very good, priced right, shipped promptly.
Tom, Rochester Hills, MI  08/12/2009
Maybe I'm slow, but I usually double the estimated project time given on a website. Installation was easy and took LESS time than they suggested. The hitch receiver was shipped promptly, was exactly what I ordered and it fit perfectly. Five stars to etrailer.com!
Dave, Noank, CT  08/12/2009
You guys are amazing! I placed my order last night around midnight and it shipped the next morning,incredible! Great work!
Kurt, Lititz, PA  08/12/2009
Best price on the web and quick shipping!
Tom, Parkville, MO  08/12/2009
Awesome service, awesome hitch! I called on a Saturday afternoon, explained that I needed a hitch by Tuesday, and it was done - no extra expediting charges, just effective execution. etrailer.com shipped the order out on Sunday, provided accurate tracking data, and delivery was right on time Tuesday. My many thanks for an order well handled and a great hitch!
Travis, Centerville, MN  08/12/2009
Excellent products and service using this website. The company made sure my hitch arrived as quickly as possible and it was utmost quality and perfectly fit my vehicle. The wiring harness was also a perfect match! I recommend this company to any and all looking for trailer parts.
Glen, Fort McMurray, AB  08/11/2009
I couldn't find the hitch extender that I wanted in Canada, so I went online and found 8 places that sold what I needed in the U S: Etrailer being the cheapest by 100.00. I was a little leary of having my hitch shipped to Canada, but it arrived 4 days later without a hitch (or should I say problem). Thanks for the excellent service.
Fred, Longmont, CO  08/11/2009
Etrailer has been a great experience! First, you had the right products and right prices for my needs. Second, the order and delivery went without a hitch pun intended. Third, the install I did it myself was a breeze. I installed the hitch, set up and adjusted the bike rack, loaded the bikes and did a test drive in just over 2 hours. It doesnt get any better than that! Thanks, Etrailer!
Pedro, Ocean Pines, MD  08/11/2009
This is my first stop when I need something trailer related. I was able to install and do the wiring of a hitch by myself saving me about $150 dollars just in installation fees.
Glenn, Rome, GA  08/11/2009
Well, I've bought 2 hitches and a bike rack from e-trailer in the past several years. I am completely satisfied. My order is always right the first time, the products fit, are easy to assemble/install, and at the best prices, too. You are my first stop for trailer-related stuff. Keep up the great work.
Walt, Beaver Falls, PA  08/11/2009
The on-line purchase was easy and the product arrived within 3 days. There were e-mails updating on the shipment. Definitely will look here again for future orders.
Chris, Marlborough, MA  08/11/2009
I would not hesitate to buy more from eTrailer in the future!
David, Monroe, GA  08/11/2009
Super fast shipping!! Wiring harness came just as described. Very easy install. Thanks guys. Would recommend to anyone!! A++++ in my book!!
Dana, Neenah, WI  08/11/2009
eTrailer gets it! They understand eCommerce. This was probably the most pleasant purchasing experience we have ever had online. Good selection, communication is top notch, delivery speed is acceptable, and the price was awesome. We'd recommend them to anyone and everyone. They should hire themselves out as consultants to other online businesses!
Mark, Sacramento, CA  08/10/2009
Great job guys! A few minutes to find what I needed...got an email confirming my order in even less time...and at the right price. Life should be this easy!!
John, Stanfield, NC  08/10/2009
Great experience, I had purchased incompatible items and they called to notify me before it shipped so that I could correct it. Great Service!
Mike, Johnson City, TN  08/10/2009
They wowed me. Best price, shipped same day of order, and a real person with knowledge to talk to
Linda, North Reading, MA  08/10/2009
FANTASTIC!!
Patrick, Red Bluff, CA  08/10/2009
This was a great experience from start to finish. It was easy to find exactly what I needed. I placed the order, it arrived promply. The order was complete, the products I ordered in good shape. The install of the hitch and the wiring harness were both as easy as they could be and everything worked and installed just as it said it would. In just a few hours I had installed a new hitch and had the wiring done. I would definitely recommend etrailer to anyone. Thanks.
Paris, Wheeling, IL  08/10/2009
Super fast shipping. Thank you very much!
Troy, Warren, MI  08/10/2009
Excellent customer service! Unbelievable response time and ease of tracking the order. Would not hesitate to recomend etrailer.com to anyone.
Wiley, Lake Jackson, TX  08/10/2009
I was very impressed by the quick response and shipping. I got an e-mail immediately telling me my order would ship soon. The next day, I got an e-mail that the shipping had been upgraded at no cost to me. The part arrived quickly.
Bob, Elkhart, IN  08/10/2009
I would rate my experience with customer service at etrailer.com as 100 great. They were very courteous and friendly, knew exactly what I wanted and handled it like a PRO. I would recommend this to anyone shopping on line or telephone.
Mike, Lancaster, MN  08/10/2009
Great website, great pricing. It looked easy to do and made me buy on the internet rather than have someone install it! I cant wait for it to arrive so I can try my hand at the install.
Mike, Boerne, TX  08/10/2009
I am very impressed. I was able to get all of the Roadmaster accessories I was wanting at one location at a good price. Pending timely receipt, I would give you an A+!
Brad, Mission Viejo, CA  08/10/2009
I live in the Los Angeles area and can't find the parts I need - etrailer always as it in stock and at my door in a few days - thanks!
Dick, Port Huron, MI  08/10/2009
I am very impressed with the product and service of this, my first order.
Richard, Commerce City, CO  08/10/2009
e-trailer.com is the kind of business I love doing business with. Great prices. Awesome service. Extraordinary timeliness. Helpful information. What's not to like!? In my immediate case, I place an order on Wednesday morning for a trailer hitch and brake controller and had the order in hand by Friday! That permitted me to install over the weekend. My strongest recommendation is of the put-your-money-where-your-mouth-is sort - I will be back. Thanks e-etrailer.
Glendon, Jonesboro, AR  08/10/2009
Excellent doing business, shipments fast, Thanks.
Cherilyn, Pasadena, MD  08/09/2009
Outstanding customer service! I was impressed that my shipping was upgraded at no additional cost to me and all I bought was an inexpensive illuminated hitch cover that was offered for sale at the lowest price I found anywhere. Thank you guys for a wonderful transaction. I highly recommend you to anyone considering purchasing anything from you.
Sally, Walnut Grove, CA  08/09/2009
Lots of hard to find horse trailer goodies. Very pleased with customer service. Received the parts ordered, quickly and in good shape.
Kimm, Camarillo, CA  08/09/2009
Product arrived on time. Installation went smoothly. Thanx!
Noel, Salt Spring Isl., BC  08/09/2009
Thank you for the great service, and reasonable shipping, to Canada. You have certainly earned my business in the future.
Rick, Laguna Niguel, CA  08/08/2009
Good price. Good product made in the USA. I would recommend to anyone.
Ray, Bancroft, MI  08/08/2009
I highly recommend etrailer.com. Fast shipping and great prices. I saved $130.00.
Mike, Butte Des Morts, WI  08/08/2009
This was my first shopping experience with etrailer and it was very nice. I received my parts within 2 days of purchase. I WILL be back! Thanks!
Hal, Pittsfield, MA  08/08/2009
A super reputable company that stands by the quality of its products and values the satisfaction of its customers. Their deliveries are exceptionally fast and their prices are very reasonable. I have had several very good experiences with them.
Shawn, Draper, UT  08/07/2009
Very good service. Everything was shipped on the same day I ordered it. The descriptions on the website were very accurate.
Lawrence, Hewitt, NJ  08/07/2009
Easy to install hitch and wiring. Perfect fit, prompt shipping.
Glen, Sedona, AZ  08/07/2009
etrailer had just what I was looking for at a good price. Very fast shipping. Thank you very much etrailer!
Charles, Matthews, NC  08/07/2009
This was my first order from Etrailer but it wont be the last. My order was shipped the same day as ordered, shipping was upgraded at no additional charge and communication was excellent. The product was exactly as advertised and everything about the experience was good. I would highly recommend this company.
Ed, North Royalton, OH  08/07/2009
I had to install brakes on my businesss 6 x 12 cargo trailer and install a wiring harness, electric brake control, and 7-pin plug on my truck. It has been a very positive experience dealing with etrailer. Everything I have ordered so far installed just like it was supposed to and when I wasnt sure what to order they helped me figure it out. This was a lot better then my local dealer who wanted twice as much just for the brakes. I figured I saved at least $300 dealing with etrailer over my local dealer. Thanks again etraler for the help and the money savings.
Rick, Obetz, OH  08/07/2009
The tail light that I ordered was packaged well and shipped promptly! I will shop here again. Thanks!
Mary Alyce, Sturgeon Bay, WI  08/07/2009
Just wanted to thank you for the wonderful service and tell you how pleased I am with the items. It has been a pleasure doing business with you.
Greg, Andersonville, TN  08/07/2009
First order for me but I researched several products and you all have the best site, selection and price of anyone. Great experience and even though the shipping was free (regular ground), I received all items within two days thanks to your prompt processing. I will post these comments on your site and spread the word among friends and co-workers. Thank you.
Bob, Southaven, MS  08/07/2009
Great company to do business with. Everything delivered promptly, as expected. The communication with the customer service folks was exceptional, all via email. I will definately do business with etrailer.com again.
John, Angleton, TX  08/07/2009
Great people to work with at etrailer.
TJ, Chardon, OH  08/07/2009
Awesome shopping experience, quick and easy, shipped faster than expected.
Vernon, East China, MI  08/06/2009
Your website has very good prices and the products arrived quick! The e-mails kept me informed of my order and the shipping information. I have ordered twice and have been very satisfied.
Henry, Leesburg, FL  08/06/2009
Quick, efficient and great shipping time. I would say it was a good experience doing business with Etrailer.
Richard, Monroe, WA  08/06/2009
Awesome, These guys are the best, saved me at least $80 on the Swagman Bike Rack. It arrived FAST, I ordered late Friday and I had it Thursday morning. Do not hesitate to buy from these guys, I'll check here first for anything trailer related.
Rob, Rome, PA  08/06/2009
I shopped with etrailer for price same or better than competition of items and total cost with free shipping. I appreciate the wide selection of choices in each category with satisfactory descriptions and photos.
Ed, Plainville, MA  08/06/2009
I hit the Trifecta! Good prices, good service,and very cordial people. The staff was helpful, knowledgeable, and courteous. I will recommend Etrailer to anyone that is looking for hitches, bike racks, etc.
Earl, Hinesville, GA  08/06/2009
Site was easy to use and ordering was simple. Shipment was sent out same day.
Michael, Washington, PA  08/06/2009
I did a price comparison with several other online merchants, and etrailer.com had the lowest prices on all of the items I was looking for. Then the customer service kicked in the service was terrific. I would recommend etrailer to anyone looking for this type of product.
Mike, Seville, OH  08/06/2009
Exellent selection, easy ordering, fast delevery, very good prices. I have ordered before and will do again.
Rick, Birdseye, IN  08/06/2009
Shipping was extremely fast. Great communication. Product arrived just as ordered. Hopefully trailer brake controller will work just as well as the service received!
Jeffrey, Little Rock, AR  08/06/2009
Great prices and great service! I received an email confirmation immediately after my order, and they upgraded my shipping for no extra charge! I think they shipped it out the same day as well! I highly recommend this vendor and will shop here again in the near future. Thanks again!
Doyce, North Platte, NE  08/06/2009
Hitch fit like a glove, wiring harness was the same. Looks great on vehicle. Great company to do business with. Very satisfied.
Hazel, Perry, OK  08/06/2009
Thank you for the below email, my son-in-law and I debated if we should order this product or if he should build it. We thought he might be able to build it faster than we could get--NOT TRUE! Because of your upgrade and special priority in the future, anyone that needs any type of products you offer I will recommend etrailer. Again thank you, you have exceeded my expectations.
Willie, Manchester, KY  08/04/2009
I do a lot of business online and although some companies are fast to ship, this is the first time i have ever gotten an e-mail saying my order has shipped early. Very impressive! THANKS
Greg, St George, UT  08/02/2009
Thank you, Thank you, and Thank you! The hitch fit like a glove and the shipping was amazingly fast. I could not have asked for better service or higher quality in the product. I will purchase from you again when the need arises.
Therman, Powell, WY  07/31/2009
You people are awesome and I will always use etrailer for my rv or trailer needs. I also will recommend etrailer when ever I get the opportunity.
Conrad, Killeen, TX  07/30/2009
Thank you very much. I was very impressed with your customer service. I hope you don't mind, but I posted my satisfaction to a forum for Toyota Highlanders. I hope it helps since you guys have impressed me a lot with your service.
Roger, Santa Fe, TX  07/30/2009
Was very pleased to find your web site while searching for some trailer accessories. After viewing several web sites with hard to follow catalogues, yours was very well organized, easy to follow, and navigate back and forward. Kudos to your organization, I will recommend it to all my friends with trailers(we haul show cars).
Vince, Charlotte, MI  07/17/2009
I just wanted to commend you on the fine service that I received. Delivery was prompt and arrived securely. The ease of installation of my hitch was unbelievable. I am sure that I will enjoy the use of the Valley Hitch for many years.
Willy, New Washington, OH  07/14/2009
My order has been received and it fits perfectly, A good Job and I will recomend your site to my friends. Thank You.
Richard, Polk City, FL  07/13/2009
The etrailer.com web site is absolutely fantastic. The great prices, and the free shipping is why I ordered these products from etrailer.com instead of somewhere else.
Donald, Sanbornton, NH  07/13/2009
Thanks to the etrailer employees who helped get the hardware to us prior to us leaving on our vacation trip. I feel that being able to attach the extended mirror on our truck made pulling the camper easier and made our trip safer.
Jeff, Harshaw, WI  07/13/2009
Excellent hitch quality, easy to connect wiring, great prices, fast shipping, the order was correct, the site easy to navigate, what more could one ask for. Thanks for the great product and service.
Brian, Pearland, TX  07/13/2009
Wow, thanks for the quick shipment of the trailer hitch and wiring harness, I appreciate that. I would like to install it prior to my wife's return on her business trip and make her day. Second, your website absolutely is the marque leader in how you do business. No one came anywhere near the detail and usefulness that your website design and presentation provides to customers. You sold me just by providing detailed drawings and pictures of the product I needed. You even include online installation instructions that make future reference valuable, so I don't have to worry if I lose the paper instructions, I know where to go to obtain a new set. I also have a hard-to-locate hitch for the Honda Element SC. Your site discriminated appropriately the Element model type I had so that I didn't buy the wrong part! But here's the real kicker about that, most websites I visited only offered a class I hitch for my Element type, your stock includes Class III hitches for LESS than other retailers price on a Class I! Well, enough said there. All around, I have to say that your approach to provide customer satisfaction and answers to exactly what we customers need the first time we visit has been well researched.
Phil, Germantown, TN  07/10/2009
Great service, thanks. Ordered the hitch Monday, got it Wednesday, and it's on the car this morning. You gotta love the internet!
Gary, St. Augustine, FL  07/10/2009
You really do care about your customers. I appreciate the excellent service and super fast shipping.
Dewayne, Hendersonville, TN  07/10/2009
I appreciate your help - got it Wed and installed it yesterday. Very good looking and works excellently. Thanks for you quick response.
Richard, Huntingdon, PA  07/09/2009
I placed an order on mon the 6th of July and received it on the truck, Wed the 8th. I had to drop you all a line a etrailer and say WOW that was fast. Thanks again for such good customer service, a quality product and fast shipping.
Bill, Huntersville, NC  07/07/2009
Just wanted to compliment you for getting my hitch delivered today after ordering on Friday over a holiday weekend. It was labelled Red Hot and the gal that took my order did a fantastic job of getting it right out. I will certainly use your company again and recommend to friends!
Marty, Naperville, IL  07/06/2009
Just a quick note to thank you for rushing my trailer hitch order. I can't believe it arrived on Friday after placing the order Thursday afternoon. I installed the hitch on our Odyssey that evening -- it was simple and easy, and it looks AWESOME! Much better than the boring model that the Honda dealer was pedaling -- and they wanted $600 for theirs installed -- what a rip-off! Thanks again for the super-fast service. You can bet that I will always refer my family, friends and neighbors to etrailer for sure! Although I didn't order the "American Flag Tube Cover", I was pleasantly surprised and got the biggest kick out of it -- especially since it was the 4th of July weekend, so I drove around town PROUDLY displaying my American spirit -- nice touch -- thanks much!
John, Brooklyn, NY  07/03/2009
I just wanted to say that you have a great website, and good products that are true to the what the descriptions says. I purchased a direct fit hitch for my SUV and it was exact fit for my truck which made the job easy so I was able to put it on myself. In addition it saved me money by not having a mechanic put it on. I have recommended your website to all my friends and family!
Jim, Cleveland Hgts, OH  07/03/2009
I bought a Hidden Hitch trailer hitch from you guys the other day for a great price. Then it seemed to arrive before I even hit the Send button for my order. I installed it today, and I'm delighted. I'm one of those folks who usually doesn't remember to compliment a business that impresses me, but etrailer.com deserves every superlative I can think of. I might even have to buy another car just so I can buy another hitch from you. Or: If you can knock 10 off a certain bike rack for me, 'Ill snap that up! Thanks so much for your great service and selection!
Mike, Olathe, KS  07/02/2009
I just wanted to a line to say how impressed I am etrailer.com. I just ordered my secoond hitch from you guys and your service is OUTSTANDING. I placed an order a few years back and received the hitch the next day. I just purchased a new truck that didnt have a hitch and ordered one for it and also received it the very next day. Your service is great. Keep up the good work! Will definitely utilize your website for future needs as well as refer anyone I know to your site. Thank You!
Mark, Chicago, IL  06/30/2009
Just want to say great job. got order in 5 days and product was exactly as advertised. thanks for the great service and great product.
William, Bunnell, FL  06/30/2009
Another perfect fit hitch from etrailer. Hitch and wiring were easy installations. Thank you.
Dale, Bassett, VA  06/25/2009
I received my order today. Wow, the parts are even better than I thought they would be! That coupled with fast shipping has earned you a customer for life. I will highly recommend your company to any of my friends you need your products.
Kelly, Bowling Green, KY  06/24/2009
This is my first experience with your company and I am not disappointed at all. In fact I am impressed with all your follow-up and customer service for such a small order. I am sure I will be ordering more from you in the future.
James, Poughkeepsie, NY  06/24/2009
ive made a couple of purchases from etrailer and must say this is probably the best company ive dealt with so i want to say thank you for all your care you have given me and i recieved my parts very fast
Dean, Brunswick, ME  06/24/2009
Items arrived last Thursday. I'm installed these already without any issue. Thanks for the service and quality products.
Steve, Rialto, CA  06/22/2009
I called around trying to find the best price and make sure i was ordering the correct parts for my trailer. The CSR was fantastic, making sure the parts i ordered were the correct ones so I didn't have to send anything back. The parts work great Thank you. Dedicated e trailer shopper
Steve, 29 Palms, CA  06/19/2009
You know it's going to be a great day when the BIG BROWN TRUCK pulls into your driveway. He did yesterday and brought both orders from you so I can get the axles back under our trailer. Wish all trailer parts suppliers were as heads up as you guys. Thanx!!!
John, Russell, KY  06/19/2009
I recently made my second purchase using etrailer. I want to commend you on your customer friendly and technically informative web site, the value pricing on your products and the super fast shipping. I wish all e-commerce sites were even half as efficient as etrailer.com. Thanks and keep up the good work.
Cheryl, Portersville, PA  06/16/2009
Thank you so much for the great service. I will definitely use your company in the future for any products that I will need, and I'm sure I will! Your company was the only place I could find what I needed, and I will remember you making my life easier for something I had to have in such a short time. Thanks again!
Sarah, St. Charles, IL  06/16/2009
And, just when I thought you guys couldn't do a better job at customer service, the I received the hitch THE NEXT DAY! I cant tell you how much I appreciate such great customer service. Other online stores might sell the hitch I bought, but they can never match your customer service. If I ever need anything hitch or carrier related again, Ill be back! Thanks.
Randy, Milford, NH  06/15/2009
Just wanted you to know that seldom do things go as planned, but your hitch went in as described and with no problems whatsoever. So unusual these days to have an online shipment from a store be as you had hoped.
Harry, Williamsport, PA  06/15/2009
Thank you very much for the quick service, I am looking forward to receiving my product and I loved your website. I had already made arrangements with my local garage to order in a hitch and install it, but finding your website and the video changed my mind and saved me about $150.00. Thank you and etrailer for being there and for having such a nice presentation.
Eric, Apple Valley, MN  06/15/2009
Thank you for the great service.I ordered on Monday and found the box on my door step Wensday. As a result I told a co-worker about my experience and he is going to order the same Odyssey Brake Controller.
Danny, State College, PA  06/13/2009
THANK YOU SO MUCH - I WILL TELL ALL I DEAL WITH YOU OF THE KINDNESS OF YOUR CORPORATION.
Bryan, Wausau, WI  06/13/2009
Installation of my new Prodigy brake controller was a breeze. I've never wired a brake controller before. I was very concerned because I installed it in my new 2009 GMC Sierra. Your website gave me step by step instructions for wiring, placement of the unit and wiring information at the vehicle fuse box. Also buying online can be worrisome but etrailer is VeriSign Secured and is a Tekonsha Authorized E-Commerce Dealer. My order was processed and received in 4 days at the bargain shipping price.. I would highly recommend etrailer to anyone with trailer needs.
Linda, Modesto, CA  06/11/2009
Thank you so much for shipping my order so quickly, The product was received in time for my son in law's b-day. He really like the Cowbiys hitch cover, and was pleased with the quality. Thank You again so much.
Duane, Telford, PA  06/10/2009
Excellent! I will definitely use etrailer again; the customer service has been great!
Charles, Port Angeles, WA  06/10/2009
Thank you for great prices i have checked other sites. at least 30 dollers more. the day i got the hitch we installed it on the ground. it was so easy shipping was on time. customer service was great. i will shop here and so will my friends. thank you.
Libor, Littleton, CO  06/09/2009
Thank you for all the assistance and this is a great customer service!!
Dan, Templeton, MA  06/08/2009
Nice to deal with a company so responsive. Thanks I wish all other companies would follow your model!!!!
Michael, Milton, PA  06/08/2009
Etrailer has been excellent. Their web site (with links to the right products related to the initial order), order handling, and on-line video installation guides have been outstanding. I will be turning to them for all my future trailering needs. A *VERY* satisfied customer, Michael
Crystal, Florence, TX  06/06/2009
I received the lock by Friday ;) I will definitely be ordering again and recommending your company to my friends/associates.
David, Smyrna, GA  06/05/2009
I wanted to thank you for the spectacular customer service. It's been a pleasure ordering from you guys and refreshing to deal with a company who has the best interest of the customer in mind. I'll definitely be ordering my next hitch from you guys. thanks again!
Kenny, Miami Beach, FL  06/03/2009
I JUST WANTED TO SAY HOW PLEASED I WAS WITH THE SERVICE AND PRODUCTS I PURCHASED FROM YOU ..I HAVE BEEN WORKING ON CARS FOR OVER 35 YEARS ,AND I PURCHASED FROM YOU A HITCH AND WIRING KIT FOR MY 2009 MAZDA 6 WHICH I INSTALLED TODAY AND THAT WAS THE SMOOTHEST AND PROPER FITTING INSTALLATION I EVER DID,SO KEEP UP THE GREAT PRODUCT QUALITY AND SERVICE... THANKS FROM A NEW AND VERY HAPPY CUSTOMER
Manuel, Bensenville, IL  06/01/2009
Thank you for shipping so promptly. There is not much you have to do to better my experience. Your communication and promptness is all a customer really wants and needs. Thank you and keep up the great work. By the way I already reffered your site before you even sent this e mail. My buddy really likes it as much as I do. Great site and great products.Thanks again.
Jeff, Lincolnton, NC  05/28/2009
Thanks for expediting my order to me in time for installation to pick up my new Jayco fifth wheel. The customer service reps were knowledgeable and courteous on the telephone to me. This is the kind of customer service that customers expect, but rarely ever get! Thanks You Very Much for a job well done!
Wyonne, New Holstein, WI  05/28/2009
Super easy ordering - helpful customer service - prompt shipment. Trailer hitch has been installed and totally meets expectations.
Randy, Friendship, ME  05/28/2009
The recent order arrived promptly, all was in order/as ordered, as described, and well packed, to top it off, I was not home, but the UPS driver carefully placed the package in my garage, out of the rain. I couldn't ask for more. I would highly recommend etrailer to one and all.
Sean, Odessa, TX  05/28/2009
Your site was very user friendly and your customer services reps. were very quick on shipment dates and reciept of order. I will recommend this site to co-workers and friends.
Laura, Katy, TX  05/28/2009
The BEST online shopping experience EVER. Short movies on products help decide what to get. Same day shipping and an unexpected, expedited, free shipping upgrade. Products arrived quickly and are top quality items. Love this place I will tell EVERYONE!
Gary, Myrtle Beach, SC  05/28/2009
It’s a pleaure doing business with e-trailer the people our very prompt and go that extra mile to expidite my orders no matter how small or large they might be. Thankyou for your help.
Gordon, Burlington, VT  05/27/2009
This is the place to shop for your trailer needs. They had the electrical plug adapter I needed, It was easy to use their system to make the match. Others told me that I would not find the adapter I needed and wanted to rewire my equipment.Talk about polite and understanding people to deal with.My item arrived in fast time and it was just what I wanted. Thanks for all your help and I will be doing business with you again. Cant wait to tell all my friends too
Danny, Knoxville, TN  05/27/2009
This is the best online purchase ever. Etrailer responded quick and shipped out quick, they even shipped 3 days express at no additional cost to me, this an A+ service. I highly recommended their service and website. Thank you very much.
Edward, Fox Lake, WI  05/27/2009
Very easy to locate hitch needed. Suggested accessories were very helpful. Hitch attached as stated and was very easy to do.
Dan, New York, NY  05/27/2009
I just placed my order 20 minutes ago and it has shipped already. Great Job !!!
Earl, Augusta, GA  05/27/2009
Received my hitch promptly and it is just what I had ordered. Thanks for the good service.
Lou, Tonawanda, NY  05/27/2009
Phone service, order taking and shipping follow up was excellent. The installation was easy. Thank You, Lou
Frank, Naugatuck, CT  05/27/2009
So far this has been the best online store I have purchased items from. The shipping is fast and they have answered all of my questions regarding the items I have purchased. GREAT STORE WITH KIND PEOPLE! RARE
Ray, Pelion, SC  05/27/2009
Fast shipping and everything including directions were in the box. Installed hitch and wiring in one hour 30 minutes. The wiring took the longest. Great deal.
Rick, Olean, NY  05/26/2009
Shipping was very prompt. Quality of hitch was good and description of install was accurate as stated. Will definitely look here for my trailer needs.
Bob, Henry, IL  05/26/2009
Once I found your web site you had the measurements for the replacement lens covers I needed. Shipment is very good.
Tracy, Wheatland, CA  05/26/2009
Great Job, I got every thing I need @ A Good Price.
Sam, Wind Gap, PA  05/26/2009
Great service, price and products. I will be a regular shopper on the web site.....Thanks!
Lewis, Somerset, NJ  05/26/2009
The operator I spoke to was very helpful and I already got notice that my items were shipped.
Robert, Murfreesboro, TN  05/26/2009
Very fast shipping very good custumer service I will be ordering from them very soon Thanks
David, Apple Valley, CA  05/26/2009
Fast shipping, fair pricing, excellent communication excellent vendor.
Vanessa, Webster City, IA  05/26/2009
Great communication, fast shipping, product as described - overall, fantastic service! Would definitely buy from etrailer.com again and again!!
Rochelle, Hanover Township, PA  05/26/2009
You had exactly what I was looking for at a very reasonable price. You are definately cheaper than the local auto supply chain store! Thanks
Joseph F, Glendale, AZ  05/26/2009
I'm a regular customer of etrailer. Communication is as good as it gets. And the products have always been just as described in their listings.
Chris, McAllen, TX  05/25/2009
First rate experience, very fast shipping! The communication was also top notch, I knew what was going on with my order at every step. Love the online videos that review most of the products, thats why I went with etrailer.com to begin with. Truly the best overall shopping experience.
Andy, Regina, SK  05/24/2009
Great service, great prices and quick responses to enquiries!
Larry, Orangeville, PA  05/24/2009
AS Promised ! I Ordered Hitch For my Chevy HHR on Weds.Eveing & it was at my door Fri.Afternoon.Very Easy Install,15 Mins! Perfect Fit Thank You !
Gerald, Borger, TX  05/23/2009
Etrailer is well stocked and fast. Also I appreciate the consideration that I receive from then in the way of faster earlier shipping etc in appreciation for me shopping with them. Thanks Etrailer And I will be back.
Lu, Washingtonville, NY  05/23/2009
Pleasant shopping experience with etrailer.com - competitive prices. The free UPS ground shipping was fairly quick - ordered a bunch of towing stuff on Friday night, items arrived by the following Thursday. Also, web site is easy to navigate and has a lot of helpful info. Thank you.
Julie, Cross Plains, TX  05/23/2009
WOW....WOW....WOW What a wonderful experience. Excellent communication about my order and they upgraded me to express service at no extra charge. The part order was exactly as described and installation video was extremely helpful. I will return again.
Adam, Tempe, AZ  05/23/2009
Great product, Fast shipping, Excellent service.
Dan, Commerce Twp., MI  05/23/2009
Prompt shipping, good quality at a good price!
Larry, Boiling Springs, PA  05/23/2009
I purchased a Valley Hitch for my 09 Tacoma # V82790. The only one I found that attached to both the bumper and the frame. Fair price perfect fit two day delivery Thank you etrailer Larry
Howard, Burgeo, NL  05/23/2009
Received wiring harness in record time!On a scale of 1to 10 for instructions and illustrations for installation,I would rate it 15, easiest thing ever!!had it done in 10-12 minutes! thanks guys!!
Jay, Stevens Point, WI  05/22/2009
I just wanted to pass along that I am very happy with the service from your company. I order a fair amount of things from the internet and I can say that your service is above and beyond anything else that I have experienced before. My orders were acknowledged, shipped, and delivered quickly. The acknowledgments were actually done by a person, not an automatically generated computer message. Anyhow, Im very happy and will definitely consider your firm for my future needs.
Andrew, Sheldon, IL  05/22/2009
Etrailer has been one of the best online shopping experiences I have ever encountered. The free shipping was as fast as paying for overnight...Great. I ordered a hitch on Thursday afternoon and received it Friday, late morning, unbelievable...FOR FREE SHIPPING. The service has been great, the prices were awesome, and I can not say enough about the free and super fast shipping. Etrailer is now my first choice and number one recommendation. Any need I have in the future, you can bet I will go to Etrailer. Thanks for the great service.
Greg, Shakopee, MN  05/22/2009
Thanks for the shipping upgrade and quick service. You guys are living up to your reputation I've gathered from other customers.
Timothy, Fort Collins, CO  05/22/2009
I ordered the hitch and necessary items Tuesday night and received them Friday in time to install everything and go play in the dirt with my dirt bike and mini-dune buggy. Thank you, you made my Memorial Day weekend possible.
Stanley, Centralia, IL  05/22/2009
Never had as good order handling as this was. Ordered Yesterday and got delivery by noon today. Thanks.
Marc, Baltimore, MD  05/22/2009
Great! Product shipped quickly, for less than anyone else, with good instructions and online videos! No complaints.
Loren, Vernon Hills, IL  05/22/2009
Wow - much better service than I ever expected.
Don, Sandy, OR  05/22/2009
I was very pleased with the service from etrailer. The product was as advertised, the price was good, and I received my items very quickly.
Marianne, Hendersonville, TN  05/22/2009
Awesome experience! Very very fast shipping. Love my new trailer hitch, its already installed and being used. THANKS etrailer!
Jim, Cartersville, GA  05/22/2009
Someone at etrailer is really on the ball! Got a very quick response after my order and a free shipping upgrade. That is how business should be done.
Henry, Burke, VA  05/22/2009
These guys are the best. I order it comes and I install. It seems pretty simple but some merchants cant seem to get it right. Thanks again for the great service.
Michael, Rutherfordton, NC  05/22/2009
man this was easy, all I did was select my truck info, and there was my choices of hitches, click, click, done. Received emails keeping me informed as to the status of my order, order shipped less than 24 hours, just can't beat this company. thanks
Jon, Ada, OH  05/22/2009
I have purchased from a number of companies on the internet and have always received good service, however, none of them can compare to your company for speed, quality, and customer concern. I will continue to sing your praises when asked if I could recommend a company that handles the products you handle. Jon
John, Monticello, WI  05/21/2009
I purchased the 3 Bike Hitch Mounted Towing Bike Rack for 2 Hitch and love it. It is light weight and easy to use. Etrailer was excellent to deal with, ordered my product on monday and received on Thursday! Excellent product and Excellent Service.
Don, Spencer, WV  05/21/2009
You did an EXCELLENT job of getting me just what I wanted. It fit PERFECT!! and was very simple to install. I will be back for an other needed purchases. Thank you
Gary, Keller, TX  05/21/2009
Thank you so much for your prompt and courteous service
Roger, Minneapolis, MN  05/21/2009
Super fast delivery, all received items perfect, did wiring install myself, easy deal! just had the hitch installed by pros as I couldnt bust loose the old rusty bolts, but extremely pleased with all aspects of this purchase. Thanks for doing business like real pros!!! Go Team!
Libbie, Manitowoc, WI  05/21/2009
I purchased a Curt trailer hitch for my Honda Fit and a Thule 2-bike rack to go along with it. I received it all within 4 days of ordering and I ordered on a Saturday!! I could have easily installed it myself, but took it to my mechanic just to be sure and he said it was the easiest hitch hes ever installed. I would recommend both of these products to anyone and would DEFINITELY recommend etrailer.com to everyone. This is the type of company that will survive this recession!
Daniel, Elk Grove, IL  05/21/2009
Excellent service, One day shipping, I never leave comments but I had to for these guys
Ralph, Townsend, MA  05/21/2009
Up to this point in the ordering/shipping process, the customer service and responses, etc have been extremely impressive!! Based on this, I expect the product, when received, to arrive as advertised/ordered. Barring any unforeseen problems, I would rate etrailer.com as an excellent company to do business with!
Mike, Lake Havasu City, AZ  05/21/2009
Excellent prices! Excellent Web Site! And Excellent Service!... Your customer service is top notch with some of the best install hints and instructions on any product I have ever bought. You should be proud of your orgination. I will recommend etrailer to all my family and friends.
David, Fargo, ND  05/21/2009
Order was shipped promptly. I received emails updating me on my order, and received a tracking number as soon as it shipped. Overall, very good shopping experience. Very happy overall
Emmette, Grand Ridge, FL  05/21/2009
Thank you so much for your prompt shipment. I will surely remember you the next time I have need of electrical parts for my trailers.
Jeff, White House, TN  05/20/2009
FAST SHIP, Perfect condition. 15 minutes and its on my car. THANKS
Glen, Crescent, OK  05/20/2009
I like the quick response to my order. I ordered it on the 14th and received it on the 18th. I love the way you can track the UPS. Just one click and you have the UPS, one more click and you can see where your shipment is at the present time. I also like your prices.
Raymond, Carrollton, TX  05/20/2009
Great Curt hitch for the 2010 Soul! Installed myself in about an hour. Shipping was super fast! Etrailer you have a fantastic web page. Very easy to utilize and your price was well under other companies. Thank you. Ray
Sheri, Birmingham, AL  05/20/2009
Hitch fit perfectly. Installation instructions clear and easy to follow.
E. W., Tonopah, AZ  05/20/2009
Without question, the best service anywhere on the web, with an in stock inventory to match!
Jim, Henrietta, TX  05/20/2009
I was extremely pleased with this sales transaction. The merchandise was exactly as described and etrailer shipped it to me very fast 3 days. It was also reasonably priced and the shipping was free because items ordered exceeded $150.
Lisa, Concord, CA  05/20/2009
I knew nothing about hitches and bike racks at *all* and she was incredibly patient and looked up lots of items for me, explaining pros and cons as well as making sure items were in stock so we could get them here quickly before our camping vacation. I really appreciated her friendly patience in assisting me and wanted to let your company know. Thanks so much! My husband is so excited about biking in the redwoods!
Nathan, Lakewood, CO  05/20/2009
What a nice job. I like the updates on my order and the upgraded shipping. Your order process was very easy as well. I will shop at you site again. Thanks
Eric, Sheboygan, WI  05/20/2009
wow guys thanks sooo much for the FASTTTTT shipping and product I'll definately come back here to etrailer
Brian, Desert Hills, AZ  05/20/2009
Thank you. I appreciate your great service.
Scott, Dolores, CO  05/20/2009
Great site all worked well.
Bill, Benicia, CA  05/20/2009
I rate etrailer.com as excellent in their service. I placed my on-line order for a trailer hitch for my 2006 Ford Ranger and it was shipped the following day with an email to me advising of the shipping and with a tracking number where I was easily able to find out the exact delivery date….and it arrived on that day as promised. The installation was as advertised and it took me just less than 30 minutes to install the trailer hitch. This included the time it took to gather the few tools I needed and lower the spare tire out of the way. While it would have been slightly easier if I had help holding up the hitch to install the nuts, I did the installation by myself by using blocks of wood to support the hitch on one side while I attached the nuts on the other side. Piece of cake! As a side note….Last year I had a hitch installed on my van conversion and it cost me close to $300.00 same type of bolt on hitch. They charged me $200.00 for the hitch and $100.00 to bolt it on. With the cost of this hitch $155.00 and my installation time I calculate that I made approx $150.00 dollars in a half-hour by purchasing the hitch from etrailer.com and installing the hitch myself. Now if I could do this for a living……..
Craig, Lakeville, PA  05/20/2009
these guys are the best! fast shipping excellent prices
Wayne, Rockwall, TX  05/19/2009
Shipped same day. Arrived in 2 days. Just as described, Thanks
Connie, Xenia, OH  05/19/2009
I'm very leary of buying anything online, especially when I havent heard of the company before. But, you are awesome. Not only do you have the best prices and fast delivery, you have a really great, helpful, and considerate, customer service team. We had a bit of a problem with the order because of having a new address and your people were very helpful and even went so far as to call our bank to get it straightened out. I HIGHLY recommend your business and service. Thank you !!
John, Franklin, TN  05/19/2009
Great company - they go the extra mile to make sure your needs are met.
Shane, Church Hill, TN  05/19/2009
Great experience...saved a bundle doing it myself and the Web site was very informative.
Craig, Parkville, MO  05/19/2009
I ordered on Monday, got an email on Tuesday that it would ship within a day or two, and it arrived Wednesday! You cant ask for better than that!
Mark, Salsbury, NC  05/18/2009
There was a problem with my order and I was worried there would be a hassle to get things right but after a quick phone call, everything was fixed and my order problem was resolved. Great customer service! I will not only be a repeat customer, but I will strongly recommend etrailer to my friends! Thank you- Mark
Juan, El Centro, CA  05/18/2009
Thank You very much, I appreciate the good customer service. Thanks
Danny, Sanford, ME  05/18/2009
I don’t think there is any thing you can do to improve your site. It is one of the best shopping sites I ever been on. Ease of finding things, custormer service is great, shipping is awesome, people are great. When you call in for help you don’t have to sign up for anything to place an order unless you want too. I still have stuff to order but my wife says I am getting to be a shopaholic on your web site
Tim, Cocoa, FL  05/18/2009
I ordered a Valley class III hitch and wiring harness for our 2008 Mercury Mariner. The price was right the shipping was fast and the product installed easily. I couldnt be happier.
Scott, York, PA  05/18/2009
Awesome! Product came before it was even scheduled. Well done!!
Danny, New Iberia, LA  05/17/2009
I have shopped local and the internet and luckily found etrailer.com web site and man was I fortunate. Web site was easy to use in locating the hitch I needed for my 2008 Jeep Liberty, the price was less than what I found on other sites. The shipping was great timing and not too mention @ no cost. It took my son & I approximately 10 minutes to install with everything fitting perfectally. I purchased the wiring harness which was very simple to connect with reading and following instructions. With the long wire running to the battery which was the hardest part if you want the job done right but even so the hitch and harness took approximately 40 minutes. VERY SATISFIED AND BY THE WAY THE HITCH Class III very sturdy LOOKS VERY GOOD ON MY LIBERTY. P.S. I have your site as one of my favorites..... Thanks etrailer.com, Danny
Steve, Perkiomenville, PA  05/17/2009
This is the 2nd order I have placed with etrailer.com. The 1st order went seamlessly. The product arrived as stated and was packaged very well with no damage. The option to choose what products are compatible with your vehicle is a very nice feature. Since I have never owned a trailer before and am about to buy one, I wanted all the information possible so as not to make an incorrect purchase. Product or accessory decisions are easy with the compatibility feature. Thank you etrailer.com
Richard, Ipswich, MA  05/17/2009
I used etrailer to get my Subaru ready to tow a sailboat. The service was prompt, efficient and cost competitive. The packages arrived just as promised. I would happily use etrailer again if the need arose.
Iain, Youngsville, NC  05/17/2009
Great service, parts arrived in a few days free shipping fitted no problem. Out of he box to functional was around 90 minutes for the tow bar and wiring.
Alex, Dripping Springs, TX  05/17/2009
Really fast shipping and the best price for the hitch that I could find. Thanks!
Edie, Altadena, CA  05/16/2009
I was unsure of what exactly I needed. She took the time to help me and get any additional information that I needed. She spent a long time on the phone with me to make sure I got exactly what I needed. I appreciate a company that strives in customer service. I will be back the next time i need supplies. Thank you
Mike, Brooklyn, NY  05/16/2009
Great site! Very happy with my purchase.
John, Derry, NH  05/16/2009
Perfect fit & function - excellent!
Tim, Visalia, CA  05/16/2009
I purchased a trailer light kit from etrailer.com on a Sunday afternoon. I recieved a confirmation email that evening and the product was shipped the next day. When I recieved the kit I was a little confused on the installation process but went back to the etrailer website and found an instructional video that answered all of my questions. I highly recommend etrailer.com and will definitley use them again.
Jim, Mohave Valley, AZ  05/15/2009
Great prices, great website with helpful videos for installation. Placed order at 3:30 pm on friday. Still shipped out the same day. Excellent service.
Ken, Hilton, NY  05/15/2009
I am pretty handy but I hate to work on cars. I jusually end up with cut up fingers and swearing I will never do it again I purchased the Hidden Hitch for my 2008 Honda CR-V because I did not want to spend an arm and a leg at the Honda dealership. The video made it look easy and quick. I am very HAPPY to say WOW!!!!! I crawled under the car am 6ft tall and 200lbs but I dont have a lift. It took me a total of about 50 minutes to install the wiring harness and the Hitch. Thank you e-trailer. You saved me $$$ and your videos and instructions were VERY VERY helpful and accurate. This could not have been easier. I went out and hauled mulch within an hour. Thanks again.
Forrest, Madison, WI  05/15/2009
Great job guys, I appreciate the effort. Thanks
Jon, Blaine, MN  05/15/2009
This is the kind of service that keeps people coming back to a business as yours and brings in more customers.
Greg, Waterville, OH  05/15/2009
Very pleased! Even though it was a very small order I was very happy with the follow up emails, shipping and timeliness of delivery. Definitely would recommend etrailer.com.
David, Shavertown, PA  05/14/2009
I'm a first time hitch buyer. I was easily able to find the hitch for my vehicle and make a seamless internet purchase. I had my new hitch in a just a couple days. Thanks
Jason, Fort Dodge, IA  05/14/2009
I just installed the harness piece of cake, it was great doing business with you! I was very impressed with the speed and communication. Thanks, Jason
Rick, Hillsboro, TX  05/14/2009
The online purchase was simple. The shipping was very fast. I was impressed.
Joe, Slippery Rock, PA  05/14/2009
Wiring harness arrived fast because of free upgrade in shipping and plugged right in no mess or hassle. Great website will recommend and use again!
Don, St. Louis Park, MN  05/14/2009
I ordered the hitch and light kit on Monday and installed them on Wednesday. Great service!
Eric, Williamsburg, KS  05/14/2009
Awesome. SUPER Fast and just exactly what I needed.
Tony, Castor, LA  05/14/2009
I got my front mount hitch 2 days after I ordered it and I placed my order about 5 PM. Instructions said it would take 25 minutes to mount. It took me 20 min. Very good experience!
Richard, Washington Depot, CT  05/14/2009
Fantastic service the wiring diagram was spot on so was completed with no hassle. Will use this company again and have no problems referring to friends and family.
Ron, Oakdale, CA  05/14/2009
I was total pleased with the service and the product I order from etrailer. My hitch arrived on time and fit perfect. I would and will recommend etrailer to all my freinds. THANKS, Happy Customer
Astrid, Tucson, AZ  05/14/2009
Very efficient and quick service Thank you !
Bryan, Kuna, ID  05/13/2009
I thought the service was awesome and the tech support great! Shipping was right on time! Excellent place to do business!
Bill, Roseville, CA  05/13/2009
I ordered a Prodigy Brake Controller and the Ford Wiring Kit on Friday. Today is Wednesday and I installed in less than 20 minutes. Thanks
Ken, Coeur D' Alene, ID  05/13/2009
My internet order for a trailer hitch couldn't have been handeled better. The order was shipped when they said it would be shipped and arrived when they said it would arrive. It was also what they said it was. Its nice to know that when you are spending $200 plus that the dealer is honest and prompt. I highly recommend them.
Brian, Auburn, NY  05/13/2009
The hitch I ordered came in very quickly, it was EXACTLY as advertised and was installed in about 20 minutes. I and very pleased with etrailer.com and will continue to use them and recommend them to my friends. Brian
Lonny, Greensburg, IN  05/13/2009
This speed was not expected, but IT CANNOT GET ANY BETTER THAN THIS. Thank you for a nicely done website to order off of, and for having what I needed for our new Rav4. The communication was EXCELLENT & very much appreciated.
Jay, Shakopee, MN  05/13/2009
I am so far very impressed with etrailer.com. I ordered my items not even 12 hours ago and they have already shipped. They kept me informed the whole time my order was being processed 3 emails of information. Keep this up and I will always do business with etrailer.com.
Dan, Grandville, MI  05/13/2009
Website was very easy to find what I wanted. Couldn't beat the price for the part I bought. I ordered my part Sunday and received it Wednesday. I am very impressed. Thanks, I have told my friends about etrailer.com
Peter, Willow Spring, NC  05/13/2009
Very impressed with the customer service and the extra effort
Larry, Hickory Hills, IL  05/13/2009
The new cables arrived today , they fit just great Thank you for the great service. I'll recomend you to all my friends Thank you again Larry
Miguel, Overland Park, KS  05/13/2009
I purchased a Kuat Alpha 3 bike hitch bike rack on May 11. I received it today May 13. I wanted to say thank you for your prompt service. I realize return business is important and you certainly have mine as well as my friends. Thank you.
Chester, Las Vegas, NV  05/13/2009
Big WOW factor regarding your website and attention to customer service. I appreciate hearing from you and look forward to your other correspondences and of course the product itself. Best regards, Chester
Michael, Poland, IN  05/13/2009
So far this is the best customer service I have received by any company on-line. If the product is as good as your customer service I will definitely use your company again and recommend it to every one I know.
Derrick, Bella Vista, AR  05/13/2009
Thank you! Everything arrived and everything is installed. You guys have always done well by me. 2 hitches and 2 wiring kits
Don, Long Valley, NJ  05/13/2009
My friend recommended you and he was right in doing so. The phone support was great, and you all have done a very professional job! Have a great day.
Chris, Norway, MI  05/13/2009
I recieved my order from you in a very short time. It was all there and installed eaisly following the included instructions. The whole shopping experience was very good. Thank you. I would recommend your company to others.
Gary, Woodland, WA  05/12/2009
Thank you so much for your prompt service and great price. Now if you could just arrange some nice weather in which to install it everything would be perfect. Seriously, thank you, Gary
Jack, Jacksonville, IL  05/12/2009
Well, I ordered a trailer hitch and wiring harness from eTrailer on May 11, at 2:10 pm. It was delivered on May 12 at 4:30 pm. What can I say. GREAT Service. Thanks Mike
Robert, Raleigh, NC  05/12/2009
The hitch came FAST and it is a quality product, includes all the hardware, and bolts up easily. The only problem was that the shipper was rough and one bracket got bent. I was able to straighten it with not much effort and all was well.
Gregg, Stanwood, WA  05/12/2009
Outstanding service. Customer Service was very helpful, and our order was received within 4 days of placing it. I'd definitely do business here again. Thanks.
Bill, Slidell, LA  05/12/2009
My etrailer experience was great. Shipping was unbelieveably fast and the instructions that came with the pieces made the installation easy. I will definitely shop with them again.
Joe, Winter Haven, FL  05/12/2009
My experience with etrailer has been very pleasant. I ordered my hitch and bike rack on Monday afternoon and it was delivered the following Thursday afternoon. Wow what great service I recieved from etrailer. She was very helpful. The hitch did take a little longer to install than indicated but all ended well. It took about one and a quarter hours for myself and my son to install. I think it would be almost impossible for one person to do the job alone. Overall, a good shopping experience. Keep up the good work.
Dan, Albertville, MN  05/12/2009
Very satisfied customer!! Ordered hitch on a Friday and received and installed it on a Tuesday!! Look forward to more orders from me!!!
Darline, Oaklyn, NJ  05/12/2009
I have been trying to find magnetic trailer guide posts for my waverunner trailer since last year. Finally I found the right company and at a reasonable price. Looking forward to receiving them soon. I will definetly use etrailer again when I need something. Customer Service was great in helping me locating what I wanted.
Lou, Austin, TX  05/12/2009
Fast shipping. You kept me informed. Will buy again.
Barry, Cumming, GA  05/12/2009
I had a wonderful experience in dealing with eTrailer.com. My hitch and accessories arrived in pristine condition and nothing was missing. The product arrived quicker than expected and all this at by far the lowest price possible. Its rare that you get low prices AND exceptional service but eTrailer.com nails it! Thank you and I will be ordering again.
Charles, West Chester, OH  05/12/2009
The hitch arrived in 3 days due to free upgrade on shipping. Packaging was good and every thing was in order. I dont believe any part of this transaction could have been any better. Thanks, Charles
Michael, North Adams, MA  05/12/2009
WOW! A great price, unbelievably fast and FREE! shipping and great communication. This experience could not have been better! Thank you so much for the wonderful service. Michael
Bruce, Woodville, WI  05/12/2009
This is one of the best dealers I have dealt with. They keep you informed on the status of your order, ship fast, and have very good prices. I would recommend them any time. We WILL use them again. Thank you.
Ken, Twin Falls, ID  05/12/2009
Great website! I would shop here again no problem. I have already told friends how cool this site is. Easy to find what you want and then some. I'll be back!
Dominic, Baden, PA  05/11/2009
So far you guys are unbelievable!
James, Silverton, OR  05/11/2009
I've had a very good shopping experience here on more than one occassion. Also the site is well organized. I'll shop here first as the need arises. Thanks
Mark, Richardson, TX  05/11/2009
etrailer bent over backwards for me to get me my hitch on time. Great buying experience and great prices!!
Will, Hillsborough, NC  05/11/2009
Everything came just as expected. What a nice experience! Took about 30 minutes to install-even without having to remove tailpipe. Looks good and I'm sure will perform well for many years. After placing my order, I received notice it had been processed and shipped in about 1 hour!!! Thats service like no other. Makes me almost wish I needed another hitch just to order one from you guys! Thanks!
Brenda, Fremont, OH  05/11/2009
Unbelievable how fast they ship and for FREE!!! Thanks Etrailer. I am now a customer for life. Your prices are very comparable and free shipping makes me want to always shop here to stop myself from having to shop around for better prices. You already have them! I ordered our hidden hitch on Tuesday and believe it or not it was here in Ohio on Thursday.
Scott, Westlake Village, CA  05/11/2009
My order was processed & shipped very promptly, and all order communication via email was very prompt & thorough....overall a very good experience.
Mike, Gulfport, FL  05/11/2009
You are great, fast,knowlegable and friendly,youve got a winner. Product is as advertised with quick shipment..will continue ordering from you and let my friends know... Mike
Don, Glen Allen, VA  05/11/2009
You did an excellent job of processing my order and delivering my hitch. You kept me informed and I would recommend your company to anyone looking for hitches or accessories. Thank you very much.
Keith, Ann Arbor, MI  05/11/2009
Very helpfully staff. Great web site. Like the videos showing how things are to be installed. Good pricing.
Mark, Durham, NC  05/10/2009
I received order confirmation from a human in an hour, shipping confirmation with upgraded shipping at no cost in 4 hours, and the hitch arrived in two days. Easy to install, did it myself in the driveway in about an hour.
Victor, Jackson Heights, NY  05/10/2009
Excellent product, solid material and secure. Not easy to assemble but it is worth at the end. highly recommended.
Jim, Norcross, GA  05/10/2009
After shopping around a bit I called eTrailer. She explained a few options to where I could make a decision. I truly did NOT want that ugly black piece of steel under my rear bumper from left to right. She know that to and I didn’t have to tell her. I continued shopping and found better prices – BUT – it was a lesser product or lesser quality. I didn’t find a better deal. I called eTrailer back. I asked 2 or 3 questions which lead me to the same decision – Class II Hidden Hitch. Hidden is the key here. You see no ugly black bar. None. Installation?? Follow the instructions – in order! If I had done that I would have had the hitch installed in the 60 minutes posted on the web. The wiring harness with computer was not bad but took a bit longer. Okay, I’m picky. Every wire has to be just right. The only difficult part was running the hot wire from the battery to the wiring harness computer in the trunk. I am very happy with my hitch and eTrailer. They really know hitches.
Bernard, Chicago, IL  05/10/2009
Great company to do business with. Product arrived days before I expected it, and with no damage.
Logan, Grand Prairie, TX  05/10/2009
I just wanted to say that it is very rare these days to have a company that has great prices and great customer service at the same time. I was very pleased with the great communication, fast delivery and the products were exactly as stated on my recent order. Thanks etrailer !!!!! Logan
Richard, Wisconsin Rapids, WI  05/10/2009
I was very impressed with the fast shipping of 2 days. The 87719 Hidden Hitch was of very high quality construction. It was installed on my 2007 Chrysler T&C Stow&Go by my local auto dealer. Thank You.
Wayne, Carthage, TN  05/09/2009
Hello I Just have to say, I was totally astounded with the the shipping. I ordered the hitch on Tuesday and was cutting grass Thursday and thinking about doing something with the trailer, thought "no I don't have the hitch for my new truck so I can't" Looked up about that same time and the hitch was sitting there on my fromt porch. Thats just awsome. Thats the way to do business. I was already happy with the price but to have it so fast !!!! I have booked marked you site and will return for my truck needs, more so I will pass this on to others. Thanks. Wayne
Tom, Jeannette, PA  05/09/2009
Great price for this hitch and the installation was very simple. I would recommend this to anyone looking for a quality hitch for their Impala.
Kathy, Troutdale, OR  05/09/2009
Excellent communication from etrailer, I was notified by email, where my order was every step of the way. I was aware when my order was confirmed, picked and shipped all in the same day. I also appreciate the instant UPS tracking. Etrailer makes outstanding use of real time messaging. I will definitely come back again.
Christine, Hamilton, MT  05/09/2009
Received my Cargo Carrier yesterday. Very fast service! I was able to put it together quickly and it is already hanging on the back of my jeep! Plan on taking my adult trike out this afternoon! Thank you for your service!
David, Yuma, AZ  05/09/2009
The ordering experience was very good. I ordered my part Saturday and it arrived on the following Friday. The part was just as advertised and in excellent condition. I was informed of the status at all times. Thanks
Loren, Texas City, TX  05/09/2009
My items were well packaged and arrived quickly, no complaints here.
Charles, German Valley, IL  05/08/2009
I was pleased with the item I ordered. I recieved my purchase in three days and shipping was less then half of other places selling the same item online. The price was lower for the item. Thank you.
Bernie, Toledo, OH  05/08/2009
Highly recommended!! The whole process from ordering to installing was excellent. My order was shipped promptly. I was informed thru email on every step. FREE SHIPPING! Other sites avg about $65 for shipping...Another pleased customer.
Lee, San Pablo, CA  05/08/2009
Very fast delivery & great service. Parts ordered was here in just A few days. A little over kill on the packaging, but no lens were broken. In my book this is an A+ business to deal with. Thank you
Michael, Williamston, SC  05/08/2009
Excellent experience. I'll be ordering here from etrailer.com again.
Bert, Victoria, BC  05/08/2009
Service is great and very fast.
Eric, Travis Afb, CA  05/08/2009
Lets see. Great prices, no taxes, and super fast order processing..... What else can you ask for?
Dave, Batavia, IA  05/08/2009
Finding etrailer.com was a pleasant surprise and definitely solved a trailer hitch problem for my neighbor. On Saturday 5/2 I stopped by my neighbors shop and found him wondering what he could do to get a hitch for his 07 SUV. The local supplier of hitches and hitch parts did not even show the hitch in their catalog, and to make it even more difficult, the hitch had to be installed not later than Thursday 5/7 for a trip beginning early 5/8. I went to my office and entered hitches along with the model of his SUV, on my computer and to my surprise, etrailer came up showing no less than FOUR different models to choose from. The hitch from etrailer came via UPS on Wednesday 5/6, along with the wiring kit. Everything fit perfect, and the SUV was ready to go a day early. PROBLEM SOLVED!
Larry, Alamosa, CO  05/08/2009
My shopping experience was great. I would recommend them to family and friends.
Adam, Valparaiso, IN  05/08/2009
Thank you very much...I was shocked to see it arrive yesterday! I assumed it would arrive either today or Monday. We look very forward to completing the assembly and getting on the road...I appreciate all your help! Cheers - Adam
Kevin, Decatur, IL  05/08/2009
I ordered a Hidden Hitch and it fit my vehicle perfectly and was easy to install. I also ordered a wiring harness which was also very easy to install. It only took two days to receive my order and I am perfectly happy with it.
Stephen, Marion, IN  05/08/2009
I got the hitch. I really appreciate the quick response to fill my order. Iwill be sure to tell my family & friends about etrailer.com. Thank You, Stephen
Joani, Lamar, MO  05/07/2009
AWESOME! I will definately share the wonderful experience we had shopping with you. Sincerely, Joani
John, Chesterton, IN  05/07/2009
I installed the hitch in my 2009 Jetta TDI in about an hour. No cutting or drilling. A really nice fit.
David, Ouray, CO  05/07/2009
Excellent, personalized communication. Very fast shipping. Great web site. Clearly the best place on the internet for trailer parts shopping. I am a repeat customer!
Mark, Honor, MI  05/07/2009
Thanks for the GREAT SERVICE!!!!!
Richard, Bristol, CT  05/07/2009
Very fast and friendly service . Will buy again. Thank you
Craig, Van Buren, OH  05/07/2009
Quick and efficent, excellent communication. I will refer to my friends
Chuck, San Jose, CA  05/07/2009
Great service, unit shipped very fast.
Rob, Winnipeg, MB  05/07/2009
I ordered from you because of easy shipping to Canada and the install videos and written instructions on line. They gave me confidence that if I run into trouble you have a team that will look after me.
Norm, Huntersville, NC  05/07/2009
Great, that describes it. The price was on the money, very fast shipping, the hitch was a perfect fit. The video of installation was very helpful. What ever your trailer needs please check at etrailer.com, thanks for a great shopping experience.
David, Rochester, MN  05/07/2009
Arrived very fast and in very good condition. Will buy from etrailer again.
Carole, Montgomery, AL  05/06/2009
I am totally satisfied with my order from etrailer. I placed my order on Wednesday and it arrived on Friday in good condition, in spite of my choosing the standard free shipping. Installation was easy and it fits like it was installed by the factory! I will definitely use etrailer again and recommend this company to anyone who is interested in a good deal and service.
Rosalie, Fort Collins, CO  05/06/2009
This is a increditable place to shop.I placed my order this afternoon and is already shipped. Now that is awesome.
JoE, Chanhassen, MN  05/06/2009
I had never been to the site, but found it easy to navigate and place an order. They had exactly what I was looking for at competitive prices and in stock. It shipped earlier than expected too! I would highly recommend eTrailer.
Victor, Saint Louis, MO  05/06/2009
I have orderer from etrailer.com twice. Both times I got exactly what I ordered, well packaged, and shipped promptly. I chose etrailer.com because they had the best price, but I am also very satisfied with their service.
Mark, Nebo, NC  05/06/2009
I was impressed in how fast the item arrived. Just what I was looking for. I will come back again.
James, McDonough, GA  05/06/2009
Ordered side view extension mirrors custom and received exact item in only 3 days. All by online with no complications.
Tom, Woodhaven, MI  05/06/2009
I needed a cargo carrier that would fit an 1 1/4 inch receiver. I shopped around and found that etrailer has the best pricing as well as the best customer service both locally and on the web. Needless to say I wont shop around again, I will just go to etrailer.com. I also will recommend it to friends and family. GREAT JOB!!!!
Peter, Woodbourne, NY  05/06/2009
One of the best experiences I have had with online purchases. The site is well organized and easy to navigate. Checkout was hassle free and very fast. The process was tuned to the buyer and I can find no better site that asks all the right questions and takes the bite out of the Back key. Pricing is terrific and of course they deal in name brands. I especially enjoyed the install video and watched it a few times to be sure it was tuned to my application and sure enough when I looked at the mount location on my truck, well, they could have used it for the video. All in all a most pleasant deal.
Steven, Brandon, MS  05/06/2009
I LOVE ETRAILER.COM!!! I will never shop anywhere else for trailer hitches, part, or accessories! I ordered and payed for a hitch and cargo carier for my HHR. etrailer called me to tell me that they were not compatable even though they both were 1 1/4 x 1 1/4. they explained why the two would not work together and made sugestions as to what I could do. They changed my order at no charge and shiped it the next day!
Neal, Rockland, MA  05/06/2009
Searched around for best $ and all things considered, this site was the best. Response and delivery was quick and accurate.
Richard, New Market, AL  05/06/2009
What a great place to shop they had everything I needed to make my horse trailer look like new. Lights, 7 plug w/ cable etc. Recommend to all. Have been back 2 times since first order.
Alan, Mastic, NY  05/06/2009
Price is alway the best and service !100 satisfactory.
Peter, Tehachapi, CA  05/06/2009
Awesome, Professional and super fast delivery. HIGHLY RECOMMEND THIS SELLER. Was notified when order received and when shipped and the FREE shipping was icing on the cake. Hitch was delivered in a box not just loose or shrink-wrapped. Instructions easy to read and understand. Took my time with instalation, hitch and wiring, took less than 2 hours. Thankyou
Josh, Alameda, CA  05/05/2009
Oh my goodness e-trailer strives on making you feel like a VIP. Ordered a some parts in the middle of the night and by the time I woke up, they were already processing my order, I received a shipping confirmation a few hours later. Thank you very much e-trailer. Keep up the great work.
Todd, Canajoharie, NY  05/05/2009
All I can really say is Thanks. What an easy web-site to find things, The items I ordered showed up packaged nicely and everything is Perfect. Ill be back to get more things in the near future. Thanks again, Todd
David, Pleasantville, NY  05/05/2009
The site was easy to use and I found the items that I wanted and needed quickly. Shipping was very prompt and I received my shipment very quickly.
Craig, Anoka, MN  05/05/2009
I have purchased 5 hitches from this site now. The prices are always excellent and shipping and handling has always been smooth and on time.
Janice, Arlington, WA  05/05/2009
Thank you for an awesome product!! We recieved it yesterday and I took no time at all and what a well made product. Thank you Happy customer
Todd, Marquette, MI  05/05/2009
Thank you. Good site and service!
Luke, Richmond, VA  05/05/2009
This was awesome. Called locally to find a trailer, terrible customer service. Spent two hours dealing with other trailer sites to no avail. I was on the phone with an excellent etrailer CSR immediately, and my hitch will get here when I need it at a price I can afford. Thanks!
Stafford, Alamogordo, NM  05/05/2009
I purchased a brake controller and 7-way plug for my 1999 F-150 before picking up our new travel trailer. I watched your video on how to install them and it came out perfect. Looked like a Pro did it...but I did it in the drive way! Thank you for the very informative video!!!
Charlie, Apple Valley, MN  05/05/2009
Awesome site. Great shipping times, not one single issue. A++!
Greg, Zachary, LA  05/05/2009
Excellent service, very good prices. I'd recommend this site to anyone.
Bill, New Albany, IN  05/05/2009
Excellent website. Very good descriptions and graphics. Very user friendly. Easy to order product. Very fast shipment and delivery. Thanks.
Michael, Williamsville, NY  05/05/2009
I am very pleased with the service. All items came on time in good condition. Everything worked as instructed. I definitely will come back and will recommend etrailer to others.
Kevin, Chico, CA  05/05/2009
I've just placed an order as a return customer. I've been highly satisfied with my experience with etrailer.
Mark, San Dimas, CA  05/04/2009
Way too easy. I found the hitch and wiring kit I needed, it showed up a few days later, and everything fit perfectly. Also, it was almost $100 less that a local trailer supply. I will be back!
John, Wareham, MA  05/04/2009
great service arrived 3 days early with free shipping thanks
Mike, Greer, SC  05/04/2009
Etrailer has the best pricing on the internet. They have fast free shipping and great communications. Ill always check with them first before buying from someone else. Thanks
Josh, Wichita, KS  05/04/2009
I wanted to let you know what an easy experience shopping with you was. The video showing the brake controller installation made me confident that I could do it myself. I appreciate the fast shipping. Thanks much.
Antonio, Woodridge, IL  05/03/2009
One of the best experience. Ordered on Thursday, arrive Friday, installed on Saturday and bike riding on Sunday! Highly recommended!!!
Derek, Millville, NJ  05/03/2009
my experiences with etrailer have been nothing short of excellent. fast, expert service
Bob, North Platte, NE  05/03/2009
Wow, what service. I received my order in 2 days from E-trailer. I'm very happy with the product... but the service is fantastic! Thanks, Bob
Robert, Layton, UT  05/02/2009
The experience was outstanding, the order shipped within 3 hours and arrived on schedule. I will buy from etrailer again
Dave, Chevy Chase, MD  05/02/2009
I doubt there is a better website for trailer related products. Service is fantastic because the customer is their first priority. I will visit again for sure.
William, Norfolk, VA  05/02/2009
Excellent service from placing order, shipping/tracking and product as advertised. An unusual occurrence in this day and age!!
Tim, Sedalia, MO  05/01/2009
Looking for hitch accessories. Pulled up etrailer, found what I was looking for on first search, ordered, shipped same day. Cheaper than […] and […]. Same day shipping and quicker than the shipping selection I requested at no additional cost. This is my supplier from now on. I look for excellent customer service, etrailer is where to get it.
Brian, Poulsbo, WA  05/01/2009
Looked at several auto parts stores around town and everyone of them were going to charge me 40 more then what etrailer had the part for even with standard shipping. No hassles, no problems and quick turn around. I would highly recommend this place to everyone I know. Thanks again.
Charlie, Windsor, PA  05/01/2009
I was very happy with the rapid service. I received my trailer wiring harness which was just as I ordered and it was as easy to install as was stated. Would recommend etrailer to anyone.
Anthony, Ledgewood, NJ  05/01/2009
Your website is great. Its easy to use and intuitive. The price was great w/ free shipping. My order was processed fast and I received notices throughout the process. Finally the hitches I bought fit nicely on my vehicles and the instructions were very helpful. I bought two for two different vehicles and both went on relatively easy although it is naturally a bit difficult to handle heavy clumsy items such as a trailer hitch without an extra pair of hands. Thanks for the great service.
Allen, Kennesaw, GA  05/01/2009
I bought the class II receiver package for the ford explorer and I am more than satisfied. shipping was fast, installation took me about 40 minutes, and it is now a year later and I havent had to touch it sense! it works great! thanks etrailer
Jackie, Eldersburg, MD  05/01/2009
Ordered a Trailer Hitch, Transmission Cooler, and Wiring Harness and got exactly what they advertised! Fit perfectly and with the help from the videos here and a Honda Website for installation instructions, I had all the instructions for installing everything. Took the guesswork out and made the installation a snap. Great vendor to shop from!
Bill, Indianapolis, IN  05/01/2009
The website was excellent for helping me understand what hitch and accessories I needed, and what the installation would entail. I ordered exactly what I needed, and it arrived on my doorstep 36 hours later. The hitch bolted onto the frame perfectly, with only a little difficulty because I was working solo. I saved well over $100 compared to the dealer-installed hitch.
Cliff, Winnipeg, MB  05/01/2009
Very impressed with sales help and prompt shipping advice. Thank you.
Thad, Plano, TX  05/01/2009
Great selection. Shipped fast. Very friendly customer support.
Geoff, Plano, TX  04/30/2009
Thank you very much for your wonderful customer service. I recently ordered a trailer hitch as well as a bike rack for that hitch. I made a mistake and ordered a bike rack that did not work with the hitch for my car. You contacted me within 30 minutes of placing my order. She explained my mistake and stayed on the phone with me while pointing out several options that would work with my hitch. This process took close to 15 minutes, but she was very polite and helpful during the entire process. Thank you for having a great support staff!
Dave, Port Washington, WI  04/30/2009
received parts last night, thank you! Very fast shipping and the parts look great.
Dave, Cambridge, WI  04/30/2009
Fast hassle free buying experience, Super fast shipping, and a very good price. Absolutely no complaints with etrailer.com . Will definately buy from this store again.
Robert, Lincoln, DE  04/30/2009
Your service is very fast and efficient. I searched all the automotive and trailer places in my area for this simple item and could not find one. I was pleasantly surprised when I found you on the net and you actually had one in stock.
Larry, Jamestown, OH  04/30/2009
The wiring harness I ordered was at my house in 2 days. Price lower than others and you cant beat the shipping. Thanks etrailer
Marie, Knoxville, TN  04/30/2009
Great! Quick delivery!
Wanda, Columbus, GA  04/30/2009
I send a couple of emails and received answers quickly which helped me to order from you, the ordering process was easy, your price was great and I look forward to receiving the order. Thanks, Wanda
Jami, Indian Hills, CO  04/30/2009
etrailer was awesome to work with. I ordered a Yakima bike rack and it was at my door in 2 days and the best part was that i didn't pay a dime for shipping. Their pricing was far cheaper than all of local bike shops. I highly recommend etrailer and would order from them again.
Randy, Meriden, KS  04/30/2009
I ordered it on a Sunday and it arrived at my house on Wednesday that was fast. It was breeze to hook up thank you
Ron, Ball Ground, GA  04/30/2009
The T-One wiring harness is a great product. Very easy to install. Great service from etrailer too. Had my purchase in two days...!
Virgil, Kingsport, TN  04/30/2009
I liked the promptness of my order. When I received it it worked well. Thanks!
Clint, Lakeland, FL  04/29/2009
I heard positive things about etrailer from a friend. I ordered a hitch, receiver and wiring harness for my 2007 Honda Odyssey. I placed the order on a Monday after 5pm. I received everything within 3 days, as promised. The hitch installation was simple, since the hitch installation video is on youtube. The hitch took 35-45 minutes to install on a 2007 Honda Odyssey. The wiring harness was also very easy to install, as the video installation is posted on youtube for my vehicle. What a great company. Highly recommend and I will definitely do business with etrailer again in the future. Thanks. Clint
Dave, Pittsburgh, PA  04/29/2009
First experience with etrailer was very easy. They had the parts and the information to get me on the road quick.
Charlie, Benton, AR  04/29/2009
I drove around to all the auto parts stores for a trailer tow lights wiring kit for my newly purchased used 2005 Ford Escape but they did not even have one listed in their ordering system I found etrailer.com and found exactly what I needed, and 3 days later I got it. Thankyou etrailer.com.
Dan, Milton Freewater, OR  04/29/2009
Hey all, I ordered a brake controller this morning from etrailer.com because after hunting the internet this company had the best price after shipping. Just pulled my boots off after work,checked my email and to my surprize the order was shipped and they found a way to upgrade shipping from 7 days to only three at no extra cost. WOW and its still the same day. Thanks etrailer.com Farmer Dan N.E. Oregon
Denice, Maynardville, TN  04/29/2009
I couldn't be more pleased with the purchase I made from etrailer. From beginning to end etrailer shows how much they appreciate their customers through friendly service and the fastest shipping ever. I will buy from again. THANKS SO MUCH!!!
Steve, Simpsonville, SC  04/29/2009
Got just what I ordered. Shipped on time as promised. Will use again.
Dale, Calgary, AB  04/29/2009
Excellent site. Found the part I needed easily and the video, although not needed, jumped right at me and was so easy to follow. Ive got this site bookmarked!!
Kevin, Olathe, KS  04/29/2009
The hitches showed up nicely packaged and fit perfectly, so I will definately buy from them again!
Matt, Pigeon Forge, TN  04/29/2009
Etrailer is great!
Patrick, Farmington, ME  04/28/2009
My hitch and accessories arrived ahead of schedule and were incredibly easy to install. I am VERY pleased with my purchases here. Thank you very much!
Fred, Philadelphia, PA  04/28/2009
Very Friendly service and competitive prices and as promised my items shipped ultra quick! Thanks
Marty, Des Peres, MO  04/28/2009
That was the fastest shipping I have ever experienced. Are you my next door neighbor? Thank you for a fool proof wiring kit. Works like a charm. Marty
David, Waukegan, IL  04/28/2009
I found your website very helpful. I found parts faster and cheaper on your site than any other site. The best part was I recieved my order a day earlier. Thanks for a job well done!
Al, Baltimore, MD  04/28/2009
The whole experience was painless, from ordering the parts, delivery of parts, to the installation of parts. Ordering was as easy as one, two three with the step by step procedure put in place you couldn’t go wrong. I had my doubts about the installation though I thought for sure I would have to do some drilling or make a modification of some kind, in order for it to fit properly, but no it was as smooth as silk. All the bolts lined up and I had the hitch installed in approximately thirty minutes. Upon completion of the hitch installation I connected the wiring harness, and tested the lights and I was done all under an hour, including clean up. Thank you for a this smooth experience. Just about every install has at least one thing you have to deal with, but not this one, I cant remember the last job that went together this easy.
Dale, Eau Claire, WI  04/28/2009
etrailer.com was extremely easy to use, had the best price and shipped the order in less than 24 hours. I will use etrailer.com again. Thanks
Scott, Fairhaven, MA  04/28/2009
etrailer.com is impressive, to say the least. Great communication after the order is placed. I received an email receipt immediately, then tracking information followed shortly after. Shipping was quick as well. etrailer had the best prices I could find on the internet, and their prices beat my local stores prices by quite a bit, even with shipping charges. I will be a return customer!!!
Joshua, Evergreen, CO  04/28/2009
You rock. Looking forward to getting it all set up for a long roadtrip next month.
Greg, Butler, PA  04/28/2009
First class!!! Ordered my hitch on a Tuesday and recieved it on Thursday. Can't beat that for fast shipping.
John, Charleston, SC  04/28/2009
I used regular shipping and the items arrived in three days why pay extra for 2nd day?. The parts fit very well and everything was included in the Kits. The instructional video for the wiring harness was VERY informative and made installation easy. Overall I am very pleased with how everything worked out.
Doug, The Villages, FL  04/28/2009
Your website is one of the most organized and informative I've ever visited for shopping. Your staff was very friendly, courteous and helpful on placing my order. The order arrived well ahead of expectations and was very easy to track. It's good to do business with such a professional organization. Thanks !
Hugh, Live Oak, FL  04/28/2009
Placed my second order...fair prices, good inventory and fast service. Thank you
Rosemary, Chippewa Falls, WI  04/27/2009
Great experience, great service, good products, and fast shipping. Would recomend to anyone.
Hank, Folsom, CA  04/27/2009
I ordered a complete trailer tow set up. A class III hitch, weight distribution system with dual cam anti-sway control, W/D shank, ball, and wiring kit. All parts were in stock & shipped the same day the order was placed. Fast, friendly customer service, with in depth product knowledge, good prices, & online tutorials. tHANKs
John, St Paul, MN  04/27/2009
I would like to comment on the excellant help you gave me, it took someone extra special to have patience with me. I received all my parts within a few days and it took only 1/2 hr to put it on my Van. It was a great experience. ps: the draw bar is now called the thing dingy...ha Thanks again
Paul, New York, NY  04/27/2009
The sales representative was very informative, courteous and knowledgeable. She spoke very clearly and she was very easy to understand. I have not received my products as of yet. But I would not hesitate to do business with them again.
Chris, Madison, WI  04/27/2009
Holy cow! Quick shipping. I have never ordered a product from any company and gotten it shipped out this quick. I'm excited to get my product.
Bruce, Somers, CT  04/27/2009
I wanted to check in to let you know that I successfully installed the trailer and wire yesterday. I also wanted to commend your company on the terrific service I received. The shipping was timely, the cost was great and it was shocking to me how easy it was to install the trailer and wiring. Based upon a quote I received from a local trailer company, I know I saved at least $200 to $300 on my hitch and wiring as compared to paying (or overpaying as the case may be) a local company to do the work. It was a pleasure doing business with you. Regards, Bruce
David, Rochester, NY  04/27/2009
The item I ordered was shipped very quickly. I received it within 4 business days. The item was exactly was I needed sometimes its difficult to tell on line. I would definitely shop at etrailer again.
Jacob, Lynchburg, VA  04/27/2009
Wiring harness was a breeze to install and the best part was that it came with all of the parts including screws and no drilling! I ordered one day and had my part 2 days later! Great experience! I would recommend e-trailer to anyone!
Rick, Wichita Falls, TX  04/27/2009
I had a real good experience in that the hitch was shipped in good time and it bolted right up just like the instructions said it would. Thanks Rick
Doug, Clinton, IA  04/27/2009
I bought a cover for the spare tire on my boat trailer and its great! The shipping was fast and the product is terrific! Need I say more? Thanks E Trailer
Jerry, Delhi, IA  04/26/2009
I purchased a Cargo Carrier - 24 X 60 With Rails for $129.95 plus a Stainless deadbolt lock. Because my order was over $150.00 I qualified for FREE Shipping. Order was shipped out within 24 hours. UPS navigation link provided for tracking order was great. Thanks etrailer, for a smooth transaction ~ fast delivery ~ product was great. Highly Recommended
David, Nanty Glo, PA  04/26/2009
I will buy from this company again for sure. The same day i ordered, it was being shipped. Fast Reliable Service from a dependable company.
Ken, Gibbstown, NJ  04/26/2009
Great service, thank you
Paul, Liberty, NY  04/26/2009
What a great shopping experience. You were very helpful at the time of placing the order, the order was placed on Thursday and it arrived on the following Tuesday and now in use!! I have already recommended your site to others and will continue to do so. Again Great Job. Paul
Steve, Fallston, MD  04/25/2009
etrailer was great, I ordered My Draw-tite hitch Monday, had it Friday by noon. Installed it Sat. in less than an hour. Perfect fit, looks very sturdy, even came with all needed hardware.
Bernard, Aurora, ON  04/25/2009
Price, delivery, ordering very good. From Toronto Canada
Melissa, Portland, TN  04/25/2009
I ordered the cargo top bag for my vacation. I ordered it a month early because I thought it would take a while to recieve it in the mail. But when I placed the order at 1pm one day, I was shocked to see it was at my door the very next day. That was some fast delivery and I didnt even express mail it. I would recommend this company for their etrailer needs any day. Thanks etrailer!
Brian, Schnecksville, PA  04/25/2009
Website was very easy to use. Order was processed very quickly and item received shortly after. The video was a great help with the install. 100 satisfied.
Bob, Ogden, UT  04/24/2009
I ordered a back up camera - etrailer shipped it to me the very next day. Outstanding service and the best price = I will be shopping at etrailer from here on!
John, Aquebogue, NY  04/24/2009
Great web site, easy to use and they have everything. The price was right, the service was outstanding. I'll be back.
Larry, Mount Vernon, WA  04/24/2009
Great service! Great price! Shipped on time! Thanks again!
Leo, Saint Louis, MO  04/24/2009
Great place to get a hitch. Arrived in less than a week. Fit perfectly. Would Highly Recommend!! By the way this was for a 1999 ford full size van.
Don, Corpus Christi, TX  04/24/2009
I have dealt with Etrailer two times once in November of 07 and now March 09. Both time the service and response has been pleasant and speedy. Thank You
Jim, Springfield, MA  04/24/2009
Bought the T-one connector for a 2006 Equinox . Great price and shipping was outstanding, ordered on a Tuesday with normal shipping and it arrived on Friday!!
Curt, Tecumseh, MI  04/24/2009
Rack and accesories were delivered this AM!! Couldn't ask for better service. You can be sure when again I have a need you can fullfill, I will be back! Thank You, Thank You Have a wonderful weekend / Curt
Barry, Stewartstown, PA  04/24/2009
I'm at a loss for words. I'm not sure if you were the party that I spoke with on the phone yesterday,but I feel that if more business were run like yours this country would be in much better economic shape then it is. Your service is second to none. Thanks to you and all your people!
Richard, Wayne, PA  04/23/2009
I want to take this opportunity to THANK YOU for your prompt and efficient way that this replacement part was handled, it is nice to know a company that seems to care about their customers. Very pleased with the whole transaction!!! Have a good weekend. Richard
Roger, Pataskala, OH  04/23/2009
I'm tickled with my shipment and would use you guys again !!! Roger
Larry, Coventry, CT  04/23/2009
eTrailer has a great website. If you want any information about hitches this is the place to be. Their prices are as good as you will find. They get your order out FAST.
Peter, Poplar Bluff, MO  04/23/2009
Its great! With the wire adapter, installation only took me 15 minutes, and the features are great. Very users friendly.
Weston, Battle Creek, MI  04/23/2009
This is an awesome site to order from. I am very pleased on how fast the item was shipped out to me within hours or ordering very very impressed would recommend to anyone.
Dan, South Hadley, MA  04/23/2009
Flawless experience. Ordered hitch and wiring on Sunday night. Arrived in Massachusetts on Thursday, installed by myself in 40 minutes. So easy a dentist can do it. -Dr. Dan
Michael, Ft Walton Beach, FL  04/23/2009
Great pricing and great service. Delivery received in 3 days.
Terry, Pataskala, OH  04/23/2009
This is probably the fifth time I have ordered from etrailer. I keep coming back for the fast,trouble free service. These people take care of business! Thanks again!
Mike, Horsham, PA  04/23/2009
Great service here. Hitch was delivered well packaged and shipped earlier than promised. Nice personal communication with the seller. I really liked the web site too. Easy to navigate and includes all info I need. I'll be shopping here again
Jim, Lexington, SC  04/23/2009
This is the best place in the world to get your trailer parts. You get instant feedback and personal service with folks you can count on.
Scott, Colorado Springs, CO  04/22/2009
Hitch shipped the day I ordered it and I received it 3 days later. Installed in 15 minutes.
Steve, Cottonwood, AZ  04/22/2009
Fast and professional. I have been looking for mirrors for my 06 Tundra for a long time. thanks for the fast service
Marion, Bowling Green, KY  04/22/2009
A quick thanks... I ordered a hich extender on Monday afternoon. To my surprise, it arrived today, Wednesday, before noon. Thank you so much for the shipping emails and quick processing of my order. We will now be able to go biking at Mammoth Cave this weekend! Thanks again.
Gerald, Akron, OH  04/22/2009
Great communication! Shipping was really fast! I got a quality item for a good price and would recommend etrailer for all your towing needs.
Brian, Benton, AR  04/22/2009
Very easy transaction. The converter worked perfectly and installed in less than 10 minutes. Thanks etrailer.com.
Terry, Lancaster, PA  04/22/2009
The prodigy brake controller is an excellent product. I received the item in 2 days using standard shipping thanks to the free upgrade in shipping by you. Installation was very simple by following the enclosed instructions. I will gladly order from you again!
Ronnie, Martinsville, VA  04/22/2009
I ordered a prodigy brake controler and it works great and the installation was a snap. I talked to [etrailer] on the phone and she is one the best customer service reps I have ever worked with. Etrailer knows how imporance customer service is. thanks very much etrailer.
George, Davis, CA  04/22/2009
Super efficient transaction...received feedback only a few hours after ordering that my order was shipped and the shipping was upgraded at no additional cost. Highly recommend etrailer.com for their great customer service!!!
Dave, North Reading, MA  04/22/2009
Great pricing and service, thank you.
Jackie, Hebron, NH  04/21/2009
Great shopping experience. Great product, great communication and service. Would shop from again. Thanks
Melissa, Irving, NY  04/21/2009
Thank you so much - that's why I am a returning customer - Great Service!
John, Scottsdale, AZ  04/21/2009
Thanks for the great service! Your company does it right by me. - John
Jeremy, Hastings, NY  04/21/2009
I wanted to take the time to thank you for your excellent service. I recently purchased a trailer hitch….Thank you so much. I have already told all my friends and family about your incredible service and ease of use website. Jeremy
Chris, Morgantown, WV  04/21/2009
I ordered the Hidden Hitch for a 2006 Subaru Forester. etrailer shipped it in a hurry with a free upgrade for shipping. Ordered Friday, and it came Tuesday. I installed it on the day it came without too much trouble. The video of the installation on etrailer was extremely helpful. What a nice feature! Great service and price!! Thank you I'll use this site again in the future.
Matthieu, Laval, QC  04/21/2009
You have a lot of very good products.Very good price. Thank you !!!
Kenneth, Wichita, KS  04/21/2009
I love the website and how fast my order was processed. Suggested items gave me an idea of what items I would need for future buys
Chris, Mechanicsburg, PA  04/21/2009
Fantastic products and experience. Personalized service. Excellent site for detailed product information. Prices cannot be beat. Absolutely the best web retailer!
Ted, Sproul, PA  04/21/2009
I was quit impressed with the genial and professional way my needs were addressed, the speed of shipment and delivery,and the price was right too!! I would recommend them to anyone! They made me a happy camper!!
Gerry, Moscow, ID  04/21/2009
So far, the experience has been great. Item was shipped the same day as ordered.
Glen, Morganton, GA  04/21/2009
This is my second order from etrailer.com . I was very impressed with their fast service the first time and they were just as good or better the second time around. The trailer hitch arrived in perfect condition and in record time. My last experience with them was so good that I put then in my FAVORITES file and when I got my new car I needed a hitch so I went back. I wish all online sellers were this good. I am giving them my 5 star rating.
James, Henderson, NV  04/21/2009
So far, So good.
Ken, Hartselle, AL  04/21/2009
Very informative description of merchandise. Smooth order transition and was shipped the same day as ordered with upgraded shipping status.
Aaron, Westerville, OH  04/21/2009
Great price, fast response, faster shipping. Thanks.
Craig, Shady Side, MD  04/21/2009
I have a 2006 Toyota Rav4 and ordered a wiring harness so I could pull a trailer. I found the part easy to find using etrailers website and feel confident it will be the correct fit. Having the instructions on-line is also a great idea as it will allow me to prepare ahead of time for anything I might need to get the job done. Placing the order on-line was easy and I received instant feedback that my order whent through, then rather quick follow-up that the part was in stock and to expect a shipping update withing 24 hours. Mere hours later the same day I got a shipping notification and tracking number. Awesome service throughout the entire process, it leaves no questions to be asked and is very assuring! As soon as I get a good look at my friends trailer Im sure I will be back to order some replacement lights for it.
Tom, Oakville, CT  04/21/2009
I'm finding it way to easy to find and buy things. Great website, lots of stuff
Kelvin, Leesville, LA  04/21/2009
Great service. Had the parts I needed and shipped them out quick!!
Roger, Tracy, CA  04/21/2009
One of the best web sites I have ever used for ordering something online. Selection is great, prices are even better and I absolutely love the videos! They certainly convinced me to buy some products that I was not 100 sure about but once I saw what they really look like and how they are used I knew they were exactly what I was looking for.
AndY, Darien, IL  04/21/2009
Fast response! Great products, but I really appreciate the videos that help me understand how to mount or use what I buy!
Patrick, Gloucester, VA  04/21/2009
Absolutely amazing, I bought a hitch and tow harness, received free shipping and it arrived in less than 5 days. This so far is one of the best customer service companies on the web.
Norm, Britton, MI  04/20/2009
WOW!! You guys saved the day. With the prompt delivery I received on the Hitch I was able to install the hitch and pick up the Boat I purchased by the weekend. Excellent communication on the delivery date.I will certainly be coming back for all my towing needs.
William, Boucherville, QC  04/20/2009
Excellent service, fast delivery and very good follow-up.I never had to return an item, but I am sure etrailer will not disappoint me! keep up the good work!
Phil, Pardeeville, WI  04/20/2009
Great selection, fast shipping. Have dealt with them before and always have had a good experience.
Tim, Hebron, OH  04/20/2009
I appreciate the quick service. The installation was easy and works great on the truck. From the time I ordered until it was on my truck was only a few days. Thanks!
Tamberlyn, Tulalip, WA  04/20/2009
Thank you for the fast service
Al, Palm Harbor, FL  04/20/2009
Excellent response & shipping. Would absolutely order from etrailer again. Highly recommended.
Kevin, Smyrna, TN  04/20/2009
These folks are FAST! Order shipped Fri and I recieved Mon, for UPS ground rate... Thanks to everyone at etrailer.com
Paul, Brighton, CO  04/20/2009
Extremely fast shipping. I ordered at 4:57 pm Central time, and shipped the same day. I couldn't believe it had shipped the same day with 3 business minutes left...A very good company to deal with!
Brent, Richardson, TX  04/20/2009
Great communication throughout the transaction. Fast shipping on a great product. I'm very satisfied and I highly recommend etrailer!
James, York, PA  04/20/2009
great prices great service great selection The best.
Edward, Rochester, MN  04/20/2009
Fast, fast shipping. Great instruction videos on the website. I saved hundreds doing it myself.
Kurt, Fergus Falls, MN  04/20/2009
I am impressed. It was very easy to find the product I needed. Excellent info on the product and easy to order. Same day shipping was a plus and everything came intact. Installation was a breeze. Thanks again.
Garry, St. Clements, ON  04/18/2009
Im very impressed with your company. You confirmed my order promptly. You shipped and confirmed shipping promptly. I feel a bit guilty that I didnt have a bigger order for you. I will definitely order for you again if the need arises. Thanks, Garry
Hugh, Rio Rancho, NM  04/18/2009
Would purchase from etrailer again without hesitation. Trailer hitch was just as described. Easy to track order. Very pleased.
Gary, Vero Beach, FL  04/18/2009
Always quick with the order. The BEST PRICES and prompt shipping! I'll buy again!
Mark, Camas, WA  04/18/2009
Excellent service, prompt and accurate. Pleasure to order from and would highly recommend.
Mike, Clarksville, MI  04/18/2009
First of all, I chose to purchase from etrailer because they put instructional videos out for their items...including youtube! Thank you for your willingness to teach. Second, the price, service and ion was excellent, not to mention they upgraded my shipping for no additional charge. I received the item 2 days later! Third, there was no high pressure sales. My rep was very helpful with my questions and was able to answer all of them. I will be back. Thank you!
Rod, Huntington Beach, CA  04/17/2009
I want to tell you guys that I got around to installing the trailer hitch myself a few weeks ago. Your instructions were clear, information and video on your website was very helpful. I have a hobby lift in my garage, but this was simple and straight forward enough that I did the job on my back in my driveway approach with the aid of a friend... too much trouble to move the old car stored on the rack. No problems! It took about 2 hours start to finish rather than the 50 minutes estimated on your website, but still not bad for a first time attempt, and about how long I thought it might take. Everything about doing business with e-trailer was smooth. Thanks for the great customer support and service you offer. Sincerely, Rod
Morris, Middletown, RI  04/17/2009
My order came yesterday (Thursday) and if the rest of the car was made this well it would last forever. Thanks, Morris
Chris, Harahan, LA  04/17/2009
i have to say you guys are quick, efficient, and have made my process very easy. hope it is as easy as this has been to install. thanks, Chris
Gus, Ventnor, NJ  04/17/2009
Thanks for the fast response. Time to get the boat back in the water, so looking forward to getting the hitch put on the Jeep. You guys have been a great help. Have a great week! Gus
Lisa, Cedar Rapids, IA  04/17/2009
Very slick. It was nice they keep you in the loop as to when your order will ship, when it shipped and your tracking number. If I ever need another hitch cover I would deal with them again.
Peter, Lake Worth, FL  04/17/2009
Ordered a Hitch Adapter and hitch locks. Web site very easy to use - excellent search function. I received an e-mail that my order had shipped in a little over 2 hours after I ordered the item. GREAT SERVICE - GOOD PRICES!
Brad, Katy, TX  04/17/2009
I can put this simply - when I need a solution for my trailer needs, I come to one place and one place only...etrailer.com! I have only needed to come to them a couple of times, and each time they are courteous, efficient, and correct! Thanks!
Michael, Tazewell, TN  04/17/2009
Incredible service!!!!!!!!! I wish that other businesses including all walk-ins could display this kind of service!!!!!! thanks Mike
John, Adamstown, MD  04/17/2009
Super fast shipping. Very friendly to deal with. Problem with item and Etrailer took care of it immediately. Thanks
David, Indianapolis, IN  04/17/2009
Smooth as can be. Ordered on 04/16/09 delivered 04/17/09.Packing was perfect. I would highly recommend them
Mike, Elizabeth City, NC  04/17/2009
Very fast service, with exceptional communication. Thank you, Mike.
David, Avon, NY  04/17/2009
I purchased the hidden hitch for my Toyota Highlander 2007. After arriving exactly when it said it would, I reviewed the video you had online. The hitch took me approx 20 minutes to install and was so easy! I then went to look for the wiring harness and found that there was none. After talking with Toyota they informed me that the trailer harness was not part of the Tow Package and that I could get them to put one in for me for $175. I duly hung up on them, and came straight back to your website. Again you came through for me with instructions on how to fit the harness yourself. I purchased the appropriate harness from etrailer, and sure enough, after arriving within days, it took me around 15 minutes to install and cost me $30. Thanks guys - one very satisfied customer.
Don, Oak Park, IL  04/16/2009
Product arrived earlier than expected because etrailer expedited shipping at no cost to me. Great service.
Holger, Norcross, GA  04/16/2009
I don't think I have ever had such prompt shipping on an on-line order. Ordered a trailer hitch mount Monday night received it in Georgia Wednesday morning. Excellent e-mail contact to keep me informed of the order processing and shipping.
Herbert, St. Clair Shores, MI  04/16/2009
Thought that your service was great. You show how to install components, even before orders are made and then you have great shipping. I've already recommended your products to friends. Thank for the great service
David, Colorado Springs, CO  04/16/2009
Wonderful experience all the way around ... from gathering info on the site, to ordering, to receiving my shipment super fast!! Would definitely shop eTrailer again. Thanks so much!
Mike, Firestone, CO  04/16/2009
etrailer had the products I've been searching for, and the information about my specific application to help me pick the right product for my needs. They also had helpful installation instructions/videos. When it came to ordering and shipping, I was informed every step of the way from warehouse to my door!
Del, Salina, KS  04/16/2009
Site is very easy to search and use. Extremely quick shipment. Excellent email notification.
Rudy, Ozark, AL  04/16/2009
This maybe my best online buying experience, and I buy online quite a bit. I received the product as described, faster than was told, and it was a great value. I was so impressed with their expertise, I will buy from etrailer next time I need something for my vehicles. Thank you so much.
Daryl, Avoca, MI  04/16/2009
My experience shopping with etrailer was wonderful. Absolutely straight forward with the hitch finder and the other recommended parts like the correct wiring for you vehicle. The installation of the Draw-Tite hitch onto my 2006 Chevy Impala was a snap with very good directions and the alignment of the holes was perfect with the car, obviously Draw-Tite uses a very good jig for there welding. Thank you e-trailer
Daniel, Pocono Pines, PA  04/15/2009
1st time order from e-trailer, was simple, easy & on time, custmer service was great on fully explaining everything, I am sure I will be buying again from here.
Howard, Lexington, SC  04/15/2009
Etrailer staff was very helpful buy promptly answering my several questions. The shipping process was prompt, and I was well informed on each step of the process.
John, Commack, NY  04/15/2009
Great website. Finding and ordering the correct parts was a breeze. Very helpful videos, right down to dealing with stubborn rubber exhaust hangers! Will definitely be back. Great experience.
David, Mt. Juliet, TN  04/15/2009
I couldn't hardly believe how fast my order arrived shortly after I ordered it. If this country ran its business like etrailer does we would have alot less problems. Thanks again for your quick respnse.
Glenn, Huntington, WV  04/15/2009
Excellent customer service and products delivered in a timely fashion.
Bruce, Milford, MA  04/15/2009
This was my third order w/etrailer. They have EXCELLENT customer service, answered all my questions VERY fast. They e-mailed me as my order made it through their process and got shipped. The ground delivery was actually too fast. I placed order on Sunday expecting it to take over a week, it shipped out on Monday and the hitch arrived on Thursday while I was away on vacation, luckily my meighbor held it for me. Everything was packaged in the box very well so nothing got damaged in shipping. Only very minor glitch was they included directions for a different car, no big deal because I could download directions from the site anyways, and view a video showing how to install I wish other internet companies could run this well. Anyone I know in the market for a hitch or parts Ill send your way. Keep up the great work!!!
Mike, Victoria, BC  04/15/2009
Smooth, timely transaction. Fairly priced, well packed, shipped on time. I'll tell others, and buy stuff from you again. Mike
Phil, Walland, TN  04/15/2009
I received my orders correct and on time or before time. I will do business with etrailer in the future.
Dennis, Verona, NJ  04/15/2009
I am extremely pleased with my experience with etrailer. I found your prices to be very competive I saved at least $100.00. The hitch arrived sooner than I had hoped. I was very impressed on how well made the hitch was the direction were easy to follow I had the hitch installed with the wiring harness in about an hour. Please thank your staff for a great job
Gary, Souderton, PA  04/15/2009
Great company. If you need trailer parts check them out!
Bill, Ocala, FL  04/15/2009
Excellent service, price and delivery by the promised time. Now all I have to do is find the time to install it! Thanks.
John, Grizzly Flats, CA  04/15/2009
I am surprised at the fast service from etrailer.com. They are far above any company I have delt with. THANKS
Donald, League City, TX  04/14/2009
Installed in 20 minutes tops. Thanks for the quick delivery and helpful Youtube video. Still need to hookup the electrical system, but that looks easy too. Thank you for your excellent service. Donald
Richard, Springfield, MO  04/14/2009
Received the mats today. They were worth waiting for....fit is VERY good.....Thanks for good service
David, Terrytown, LA  04/14/2009
Thank You very much, I'll be shopping here again in the future with service like this. David
Kheley, Chapel Hill, NC  04/14/2009
Extremely happy with all the details from start- buying to finish- shipped.
John T., Pittsburgh, PA  04/14/2009
This site is so user friendly it made my purchase an ejoyable experience as it should be. The quality of the merchandise is above what I envisioned. Shipping was lightning fast and the product was packed very well. The Folks at this company truly care about their customers and that feels great! I'll definately be a return customer. Sincerely Thanks, John
Derrick, Saint Petersburg, FL  04/14/2009
Their website is awesome ! I like how helpful it is narrowing the search for what you need. Etrailer.com shipped my order in less than 3 hours after my confirmation of purchase. Great service!
Terry, Titusville, PA  04/14/2009
Easy to find what I was looking for and to check out, very quick e-mail response notifying me that shipment had taken place and tracking of the shipment. I could not be happier with the service. Thanks, Terry
Sean, Middleburg, FL  04/14/2009
The product was awesome. Everything I had hoped for. Excellent shopping experience.
Jonathan, Holiday, FL  04/14/2009
The best. 100% good experience. Very good company. Get a hitch you will love it. THANKS
Tom, Whitehall, MI  04/14/2009
Was very impressed with customer service and the prompt service that I received. Thanks
Luis, Chula Vista, CA  04/14/2009
Smooth transaction. Good Price on Cargo Carrier. Fast Shipping. Website had enough information/description to make desicion on what carrier to buy. Highly Recommended A++++++
Haley, Sandia, TX  04/14/2009
I was so excited when I found the hitch cover that I had been looking for at a reasonable price. I ordered 2 of them, and then even happier when my shipping was upgraded for free. I will definately keep this webite for future shopping.
Eugene, North Kingstown, RI  04/14/2009
Have purchased twice from etrailer and am well satisfied. Prices seem to be the best, items shipped in a reasonable time, and product received was as advertised with no cheap substitutions. Overall a safe, trusworthy, reliable company for online ordering.
Clifton, Geneseo, NY  04/14/2009
Shopping from your website was very easy. Finding the exact part for my vehicle was very easy. It even let me know any additional items that I might need to go with my application. With the step by step installation videos and printable instructions, this will be easy to install. You guys are awesome!! Got my order shipped right away. Thank you!!
Bill, Wayzata, MN  04/13/2009
Answered the phone on a Saturday and answered my question. The part was not in stock but they arranged to have it shipped from the manufacturer so it would be here by the time I need it. All this plus they were the lowest price. Will certainly be back to shop etrailer.com in the future.
Glenn, Cambria, CA  04/13/2009
Great quick service had the part no-one had locally! Quick shipping and communication about the status of my order. I would highly recommend this company.
Grant, Hummelstown, PA  04/13/2009
Great service for a good price. Thanks
Bob, Cedar Key, FL  04/13/2009
You must have a person standing there with the part in hand, and a UPS truck there with the door open! How fast is that!! Amazingly quick delivery, correct product and price about $60 less than local I can give you the best price store. Well done!!! I will order from you in future.
Katie, Four Oaks, NC  04/13/2009
I loved the fact that I ordered on a Sunday and I recieved coorespondance right away. I recieved my package on Thursday, although I only paid for regular shipping. The prices are awesome and I love that I found everything I needed in one place! Already looking at placing my second order! Thanks sooo much!
Jacob, Spring Valley, NY  04/13/2009
It was easy to find what I was looking, and fast shipping. bottom line I will buy again from this site.
Dan, Valparaiso, IN  04/13/2009
Very quick delivery. Hitch fit perfect and was easier to install than advertised, 30 minutes.
Gregory, Mogadore, OH  04/13/2009
Got my order much quicker than I expected. Good service. Thank you
Ryan, Lynden, WA  04/12/2009
I am very happy with my purchase from etrailer.com The price is right, there was a video of installation on my honda odyssey, and the shipping was tracked all the way until delivery. I am very impressed and will be back.
Matt, Brandon, FL  04/12/2009
This site is great. They carry everything from entry level $, up to expedition level $$$. My order was promptly shipped and it was a large order for a roof rack with an extension. Their prices beat what I could find [..]! Shipping was FREE and my rack was quickly attached to my vehicle. I have already used it!
Lee, Garner, IA  04/11/2009
Very fast shipping... I was very pleased with product... as advertised.
Dan, Casper, WY  04/11/2009
Price, communications, shipping time, ordering process all GREAT! If youre looking for a Hidden Hitch this is a real good place to deal with. Dan
Matt, Bristol, CT  04/11/2009
I am very pleased with the service provided. Shipping was very timely. Had an issue with one of the items and the exchange went very smoothly. Thank you.
Joseph, Templeton, MA  04/11/2009
I think you guys are the the most professional bunch of people I have dealt with online in a while. Thanks again, it was a pleasure
Ed, Naples, FL  04/11/2009
It was exactly as described. Thanks to the foresight of the Honda engineers and the wiring harness manufacturers and etrailer.coms excellent presentation and delivery, it was a snap of an installation. Since I am not a wiring expert, that says a lot. Thanks for the excellent product and I will recommend etrailer.com to my friends.
Garry, St. Petersburg, FL  04/11/2009
All of my purchases with Etrailer have been an excellent experience. There has never been any problem or issues when ordering either online or over the phone. Every one who works there which I have had contact with are great people. The many items that I have purchased are top quality and I am very satisfied with everything.
Clayton, Maple Grove, MN  04/11/2009
I received my trailer hitch, installed it, it works get! Easy to install! Thank You Clayton
Travis, Saint Augustine, FL  04/10/2009
Great Product. Exactly as described and fast shipping. Will be doing business again.
Todd, Visalia, CA  04/10/2009
Great service! Hitch installed easily, and in less than the 40 minutes described in the product description.
Raymond, Providence, RI  04/10/2009
Communication with customers is excellent. Quick shipping. Tracking information is available right away. Would recommend to others.
Stephaine, Tremonton, UT  04/10/2009
We just received our Class II hitch for our 2008 Suzuki XL7 part number 82552. My husband had it out of the box and on the car in 15 minutes!! And he did it ALL BY HIMSELF. He said it was like it was made to fit on the car I tried to tell him it was, but men...they dont listen! Hes thanking me now that we saved over $300 by ordering and installing our own hitch from etrailer instead of having the dealer install it for us. Thank you for the fast and smooth purchase and shipping we will DEFINATELY do business with you again!
Joe, Savage, MN  04/10/2009
Phone help was great, no pressure and they knew the products. Shipping was quicker than expected.
Jack, Tecumseh, MI  04/10/2009
This is the second time I've bought from etrailer.com and the experience was equally satisfying both times. I called with a question, and received a prompt courteous answer. My hitches and wiring harnesses were for a Honda CR-V and a Honda Pilot....the items were well packaged and arrived quickly. Both hitches fit well and look great on the cars. Thanks for the good service. Jack
Mike, Fredericksburg, VA  04/10/2009
Great Price! Great Products! ... I am EXTREMELY pleased with etrailer. Mike […] Happy Customer
Wayne, Pearson, GA  04/10/2009
I received the prodigy brake controller today as promised, removed the side panel off my 2007 Toyota, plugged in the wiring harness that was ordered to my factory harness, mounted the bracket plugged it in and everything worked like a charm. A total of 15min. thank you etrailer!
Tommy, Magnolia, TX  04/10/2009
Great price, quick shipping, perfect fit, great installaion video mostly it ensured me that this was the right part. Have already recommended the site to other truck owners.
Mike, Fredericksburg, VA  04/10/2009
etrailer was great. Easy to work with. The bicycle rack I ordered showed up on time. Nice equipment. Great deal. Thanks much!
Craig, Silver Lake, IN  04/10/2009
Fast shipping, great communication, low prices. I am incredibly impressed with my first experience with this company and would recommend to anyone. This is a first class professional company!!
Edward, Easton, PA  04/10/2009
From start to finish you couldnt ask for a more perfect shopping experience. It arrived on the day promised. I would definitely recommend etrailer.com.
Greg, Owasso, OK  04/10/2009
Etrailer had my product in stock when other retailers had to order through the manufacturer. [They] took my order, assured me that my item was in stock, and it arrived at my door days sooner than I expected. I'll definetely be back the next time I need trailer parts.
David, Utica, MI  04/09/2009
Great products. Ordering was easy and straight forward. This is my third purchase and every item has been as described or better. The quality of this latest hitch for my wifes Vibe is outstanding. I was planning on taking a picture to send in, but you cannot see anything but the little hitch cover. There are a lot of muffler parts in the back of a Vibe, but this hitch slips right around everything.
Jim, Monson, MA  04/09/2009
Great communication, extremely fast shipping 3 days from order to door, free shipping, Would recommend buying from them! I will definetly buy from them again!
Joe, West Palm Beach, FL  04/09/2009
So far the experience has been nice and easy. Im checking on the status of the order. Joe
Bob, Stewartville, MN  04/09/2009
Prompt shipping great prices and easy to understand instructions. I really liked the videos of the installation process. It was nice to tackle a project with no surprises. Thank you Etrailer.com
William, Durham, NC  04/09/2009
Received my order today and it is perfect-fast shipping and very well packaged. I had made a mistake and a young lady helped me correct the order-great service and products-and will be buying from again in the future thanks again william
Brent, Nine Mile Falls, WA  04/09/2009
ETrailer shipping was so fast within an hour I had shipping confirmation I can hardly believe its possible! They also upgraded my shipping for free, these guys rock, dont buy anywhere else!! Will certainly buy here again next time.
Mike, Apo, AE  04/09/2009
etrailer has never let me down before and this time was no exception. The customer service staff were extremely helpful when I ran into ordering troubles. They were able to resolve the problem on my first call. Thanks guys and I will continue to do business with you!
Bruce W, Kankakee, IL  04/09/2009
Outstanding service and the fastest shipping I have ever had. Thank you
Troy, Portland, OR  04/09/2009
I am very pleased with my purchasing experience at Etrailer. I ordered on Saturday evening, recieved confirmation Sunday, shipped on Monday. Outstanding service, excellent pricing and selection. This is the second hitch setup I have purchased from Etrailer and I dont see myself buying anywhere else in the future. I highly reccomend them!
Noah, Wood River, IL  04/09/2009
Great price, the fastest shipping I have ever had from a company. Ordered one day and here the next. Will do business again with the quality products.
Dwight, Dillsburg, PA  04/09/2009
The site as very easy to use and to find what you were looking for. Images were very good also. Pricing was right on. This was my first purchase
Tom, Green Bay, WI  04/09/2009
Simply awsome. Great prices. Upgraded shipping without charge. Would certainly do business again.
Rick, Bossier, LA  04/09/2009
Doing business with etrailer is about as good as it can get. The best people in the world to deal with and go out of their way to provide super service and products. If you are not satisfied with etrailer you just can not be satisfied.
Mel, West Palm Beach, FL  04/09/2009
I want to thank you for your professional handling of my order. It arrived today 4/9/09 (Thursday) about 2:00 pm. I installed it in approx. 1/2 hour. As a retired small business owner I can appreciate it when a company is first class and truly cares about their customer. All the information was transmitted to me in a timely manner and I was able to track the package from terminal and almost to my door. You should be proud of your company and anyone involved with my order Mel A very satisfied customer
Marshall, Livermore, CA  04/08/2009
You guys rock.....Thanks.
Adam, Lyndeborough, NH  04/08/2009
Everything came fast and was exactly as it said on the website. The hitch and wiriing was installed on a 2009 Wrangler. In 25 minutes I was completely done with both jobs. I am a happy camper, and would recommend etrailer to anyone. From ordering to install, it was a great experience!!!!!
Steve, Hunker, PA  04/08/2009
Purchased Draw-Tite Hitch and wiring kit for a 2009 Pontiac Vibe. Everything fit perfectly and items were packed well and included all instructions. Do not waste your time shopping elsewhere. etrailer has it covered! Thanks!
Michael, McMinnville, TN  04/08/2009
Great service. Speedy delivery, and everything installed and came together as described. Thanks Guys & Gals
Ron, Morrisonville, NY  04/08/2009
Super service! Shipping on same date as ordered is great. And faster delivery than anticipated will be super. Thanks. I'll be back.
Brad, Colorado Springs, CO  04/08/2009
Friendly, Excellent Service !!!
David, Myrtle Beach, SC  04/08/2009
The best Customer service I've had in sometime. Received everything in 3 days of order just like I ordered. Everything is perfect
Geoff, Juneau, AK  04/08/2009
Exceeds expectations with shipping selections. USPS is still the cheapest thing going for customers and was the determining factor in using etrailer. The responsive fullfilment staff is just a bonus. I will be back and will recommend highly to other customers as long as etrailer maintains USPS shipping and good pricing.
Ron, Sylvania, OH  04/08/2009
The ordering process went smoothly. The customer service representative was able to answer all of my questions.
Dave, Des Plaines, IL  04/08/2009
Very nice and knowledgeable customer service, very happy with the controller received and installed next day. The install was much easier than the last one from another supplier a few years ago...Thanks etrailer!
Mike, Rochester, NY  04/07/2009
I received my cargo carrier and cargo bag today, and I must say Im very happy with both! The quality of both is very good, I received them promptly, and they are exactly as advertised. I will continue to be a customer of etrailer in the future!
Don, Geneseo, NY  04/07/2009
This is the fourth vehicle I have outfitted with towing equipment through etrailer. You have what I need at a reasonable price. You keep a library of documentation, so if I loose my docs I am not lost. Your shipping and delivery is as you say it will be when you say it will be.
Dan, Bourg, LA  04/07/2009
Great website, easy to navigate. right products with clear descriptions. fast shipping!
Donald, Sneads Ferry, NC  04/06/2009
I ordered a hitch on Monday night, and by Thursday it was here in North Carolina. I found the installation to be quick and it took me only 40 minutes to put it on I took a couple of breaks to think out the installation process. I have a little tip I would like to share. I tied on some fishing line to the wire guide and used needle nose pliers to find the fishing line and pull the wire through the cross bar. That was the easiest way to install the hitch with the spare tire on and using a creeper. You guys are awesome. Thanks!!
Alton, Maceo, KY  04/06/2009
You had the parts that i needed to make my drive alot safer
Mark, Schenectady, NY  04/06/2009
As life is quite busy, I rarely respond to surveys. In your case, I will. What an absolutely wonderful online shopping experience. Your company is model for others to follow. I had spent several weeks researching these items online and at local stores. Your assembly & product videos show you really do care about your customers. They also let you see & compare the quality & construction of your products. Thanks Again! Mark
Brian, Escondido, CA  04/06/2009
Super easy install...Don't even think of paying the dealer for this part. I think I did the install in 12 minutes, start to finish. Thanks!
Ky, Campbell, CA  04/06/2009
Great service! My order shipped on the same day that I placed it. I also received it earlier than anticipated. The videos on the site helped with the installation. I had no issues installing the hitch and cabling. Excellent customer service. Thanks!
Dan, Weedville, PA  04/06/2009
Got my harness today...fast shipping and excellent price!
Jim, Aptos, CA  04/06/2009
Excellent site. It was easy to find exactly what I needed and the prices were great. Shipping is also top-notch. Highly recommended.
Greg, Oak Harbor, OH  04/06/2009
Everytime I've dealt with etrailer, everything has been PERFECT!! This place rocks and I've recommended it to many friends who have used it!! Thx for the low prices and quick shipping!! You guys are awesome!!!
Larry, Nokomis, FL  04/05/2009
Got my merchandise at light speed!! Everything now installed and working well. The instruction sheet for the electronics was terrible!!! Took more time to decipher it than to install it! Thanks you for the good merchandise, shipped quickly. I am very pleased with your order response and the very nice phone representative who did a great job!! Will be a repeat customer at some point.
Larry, Batavia, IL  04/05/2009
The products were easy to find on the website and the order was shipped the next day. I had a very good experience ordering from etrailer.
Lantz, Apple Valley, MN  04/05/2009
Etrailer provided a quality product and shipped the order extremely fast. Their prices and free shipping clinched the deal for me.
Roger, Westford, MA  04/05/2009
3rd hitch I've bought for as many cars you always ship on time and the units have all fit great, I put them on myself
Keith, Raymond, NH  04/04/2009
Good Prices, instructions, great searches for matching parts. Why would anyone go anywhere else.
Ralph, Brownstown, MI  04/04/2009
Great comunication, Fast delivery, Great products at a good price. Great people to deal with. Thank You.
Joe, Creston, IA  04/03/2009
Just a note to Thank you and your company for the attention paid to my recent order. Your website was very easy to follow and the order process was also quick. The response by e-mail was immediate and the shipping info was sufficient. Then came the surprise.... you note that the item was in stock and you and the company was going to the extra to get the item coming my way.... Please understand that I order considerable from the internet and most do a reasonably good job... BUT not what you folks do. The superior service and attention to the little details are truly appreciated.... In anticipation of the shipping time and need to get my trailer jack wheel operative, I took the chance and glued the old one... but the new one came before the glue had completely dried.... THAT IS QUICk.... Please pass on my congrats to all involved and understand the attention will not be forgotten.
Misty, Palmyra, MO  04/03/2009
I ordered a hitch cover yesterday and received it today before lunch!!!! Talk about fast! I love it! Thank you very much!!!!!
Bruce, Kankakee, IL  04/03/2009
I placed my order at 11am and got a shipped notification at 12:15..WOW
Tim, Biltmore Lake, NC  04/03/2009
Selecting merchandise was extremely easy. The video tutorials are an excellent way to demonstrate your products. It also made it extremely easy for me to compare products prior to purchase. Purchasing was easy, too and your prices are very competative. I really appreciated the free shipping and I was also amazed how quickly your order was shipped, less than 24 hours from order placement. Ive bookmarked your site so I can visit again, and to help me to refer others to you, as well. Keep up the great service!
Blaine, Moore, OK  04/03/2009
FAST FAST FAST. Second time I have purchase from you and once again I'm impressed.
Keith, Griffin, GA  04/03/2009
Absolutely fantastic. Ordering was simple and easy. Shipping was fastest I've ever had with online ordering and not had to pay jacked up rates for. Ordered product on Tuesday and recieved on Thursday, unbeatable. Would highly recommend to anyone. Thanks etrailer
Art, Glen Burnie, MD  04/03/2009
Perfect fit and the customer service from etrailer was exceptional…Very satisfied!!!
Cam, Round Rock, TX  04/03/2009
Great experience. Good email. communication. Parts shipped early. I wish all internet purchases were this easy!
John, Evansville, IN  04/03/2009
I continue to be amazed at how quickly my orders are filled. I dont even think about looking somewhere else when buying towing realted gear.
Floyd, Burns, TN  04/03/2009
I ordered a bike rack from etrailer.com because of the low price and video that showed how the bike rack worked. The order was placed late on April 1 and I received notice that my item had shipped on April 2 and was to be delivered on April 3. Amazingly fast service. Thank you etrailer.com
Andrew, New Windsor, MD  04/02/2009
Outstanding!! Thank you This is my 2nd hitch from you guys and I must say your customer service and prices made me come back!!
Ken, Georgetown, CA  04/02/2009
I found your prices excellent, the site easy to use, and your prompt responses concise and easy to understand. So, after I placed my order I placed a telephone call to my son. I knew [he] was looking for a tow package as well. I passed the info along. He was on the road so I looked up a tow package on your site for his Toyota Tundra. [He], through my assistance bought his tow package a couple hours after me. Word of mouth is a great sales tool when providing good prices along with good service. I/we look forward to receiving our orders.
Renee, Hammond, NY  04/02/2009
Excellent customer service. We received updates regarding the status of our order - and the shipping was ON TIME!!!
David, Chapel Hill, NC  04/02/2009
I always buy my trailering equipment at etrailer. They have the best prices and great customer service. I highly recommend them.
Tonya, Warner, OK  04/02/2009
This was the most painless shopping experience I have ever had. Easy ordering, Fast shipping, Great Service...what else can you ask for?
Gerald, Borger, TX  04/02/2009
A very positive experience. The site is very well laid out and the merchandise is exactly as advertised. Very speedy service and some very good feedback from the personnel at etrailer. You have certainly won my business. Thanks etrailer.
Alan & Peggy, Hot Springs, AR  04/02/2009
We purchased a rooftop cargo bag Rola 4 cu. ft., I was very happy with the product, and at the discounted price, it was a great buy. Excellent service, quick delivery and reasonable shipping as provided make this a win-win deal! Thank you!
Charlie, Oxford, GA  04/02/2009
etrailer.com defines customer service! Ordered merchandise on Monday, received it Wed. Good value & fast delivery. Keep up the good work.
Shane, Pima, AZ  04/02/2009
Order was filled and shipped the same day. Well done etrailer, I highly recommend doing business with this company.
Ronnie, Garden City, SC  04/02/2009
One of the best companies I have ever dealt with.
Tom, Tempe, AZ  04/01/2009
Great Website. Easy to find items. Really like the video for installation help. Item arrived faster than expected with upgraded shipping for free. I will definately recommend to others.
Richard, Woodstock, IL  04/01/2009
Fast and accurate. Great communication. Thanks
Rick, Royal Palm Beach, FL  04/01/2009
Wow! That was quick ! Great service at a great price! I love you guys. Ordered a hitch, a lock and a tow rope, Got them shipped very fast and got exactly what I ordered. I will be back for more and I will tell others about your great website! Thank you very much
Bob, Rutherford, NJ  04/01/2009
Excellent website complete with installation videos. Because of the way the website allows you to specify your vehicles make and model up front, I was able to order with high confidence that the items I wanted would actually fit my vehicle. And their shipping speed is fantastic - everything arrived in just a few days even though I took advantage of the free shipping option. I am completely satisfied with my purchase.
Ralph, Normal, IL  04/01/2009
I placed my order on Sat afternoon and it was at my door when I got home from work on Tues. They had the item in stock, I got e-mail confirmation and tracking info right away. The website was easy to use and the price was right!
Don, St Francis, MN  04/01/2009
I ordered a T-One connector on Monday... in my hands on Wednesday. Shipping cost less than $5. They confirmed my order immediately and provided tracking information as soon as it was available. Excellent web site and great service.
Bryan, Seattle, WA  04/01/2009
Excellent price. Fast delivery. Great communication from the friendly staff. Whats not to like?
Donald, Orland Park, IL  04/01/2009
Very professional internet operation. I will be coming back for a brake controller for my Tundra.
Danny, Taylorsville, NC  04/01/2009
I have been very impressed with etrailer service. My first order with etrailer but not my last. Thanks!!
Chris, Bridgeville, PA  03/31/2009
I just wanted to let you know that E-Trailer rocks!!!! This is the 2nd time I have ordered from E-trailer and was extremely pleased. I had my shippment within 3 days of placing my order. The hitch was very easy to install and fit like a glove!!! I would highly recommend E-Trailer!!! Thanks Again! Chris
Justin, Dekalb, IL  03/31/2009
Thank you so much for everything. I usually spend about three days researching and comparing items before purchasing. I looked at one more website and talked with another representative from a different company and realized I wanted to deal with you. It's hard to put a price tag on professional, courteous, and enjoyable service.
Tim, Marblehead, MA  03/31/2009
Thank you for your prompt, thoughtful, and courteous service. You have made it a pleasure to do business with etrailer.com
Michael, Nashville, TN  03/31/2009
This was the fastest I have ever received a product online. The communication & service are unparalleled I recommend & will be a repeat customer.
Roy, Hopkinton, MA  03/31/2009
Fantastic experience! Website great, order received quickly in great condition. Would reccomend etrailer to others.
Bill, Temperance, MI  03/31/2009
This was my first time shopping with etrailer but you can bet it will not be my last. The item I need was easy to find and in stock. They also had the best price on the net. Thanks for the quick service and good pricing.
David, Macedon, NY  03/31/2009
I'm very pleased. Very fast service and true to their word honoring the low price guarantee
David, Edwardsville, IL  03/31/2009
This is the second hitch I have purchased from etrailer and I have been happy with both purchases. The quality of their product is first rate and their website and shipping times are excellent. I highly recommend etrailer.
Marshall, Prescott Valley, AZ  03/30/2009
Easy-Very easy to order. Customer service great, the best.
Sam, Cibolo, TX  03/30/2009
I placed my order and the same day I received several e-mails with status updates. The part was shipped very quickly and arrived ahead before promised. Etrailer offered a very good price on a part that fit exactly as stated and took only 10 minutes to install. Thanks Etrailer!!
Jim, Hastings, MN  03/30/2009
I found e-trailer very easy to do business with and would recommend them to anyone. If the products are as good as their service, then they have found a regular customer.
John, Carbondale, CO  03/30/2009
First time customer - I placed the order and was acknowledged in less than a minute - Shipped in less than 12 hrs and e-mail information was provided immediately and followed up with tracking info. Very impressed with the response that I was given for the order I placed. 5 star job.
Thomas, Alexandria, VA  03/30/2009
It has been a great experience doing business with etrailer. Questions were answered promptly and very professionally. Can't wait to receive the items. Thanks for everything.
Ken, Keswick, ON  03/30/2009
Great website, fast international shipping of a quality product. Thanks
James, New Castle, PA  03/30/2009
I ordered a hitch and wiring harness for my Suzuki XL7. Everything came in 3 days. Easy to install with a little elbow grease, everything was on and in place in 1 1/2 hours. I didnt have to call anyone because it all happened as they said it would.Thanks, you saved me over $200. in installation fees.
Melanie, Ft Dix, NJ  03/30/2009
I placed my order at 9:00am, I got an email with a UPS tracking number at 11:00am. I placed my order over the phone and the associate was extremely helpful, ensuring the parts would fit to my vehicle and offering accessories, like locks and tie downs. I will be ordering from this site again.
Dave, Metamora, IL  03/29/2009
My second hitch from etrailer. Service is phenomenal. I dont know how you guys do it. Unless you own the shipping Co. also Hitch installed easily and is great. Dave
Mark, Odenton, MD  03/29/2009
Excellent service and fast shipping. These are good people do do business with.
Wayne, Clinton, CT  03/28/2009
Great place to do business with very fast shipping, and great products.
Alvin, Grand Forks, BC  03/28/2009
I was very pleased with my online order from etrailer. The parcel was shipped from their US location and arrived in Canada within 1 week. The price was excellent compared to buying it here. Without a doubt I will do buisness with etrailer.com again.
Phil, Temple, GA  03/28/2009
This was my first time to order from etrailer. I placed an order on Tuesday and received it on Friday of the same week. This was shipped UPS ground too. I am totally pleased with the merchandise and the service from etrailer. The person that did the packaging for shipping put extra effort into the product for shipping. I will recommend this company to my friends and will use them again. Thanks Phil
Jason, Ponte Vedra, FL  03/28/2009
Great product. Only place I could find this kit with the relays you need for a Titan without spending three times as much at the dealer.
Garry, Bakersville, NC  03/28/2009
Great business to buy from.xI would recommend to anyone.
Don, Oak Lawn, IL  03/27/2009
I was very satisfied with the entire process. The hitch is a superb quality at a great price. I was kept informed at every stage of the buying/shipping process. I would definitely purchase from etrailer again.
Peter, Chelsea, MA  03/27/2009
I ordered some replacement tail lights and a grease gun. The transaction was very pleasant. I received confirmation of my order and a notice of shipment. The shipment arrived quickly, packaged safely. This really was a nice transaction. Thank you, Peter
Bob, Lebanon, PA  03/27/2009
Ordered my Hidden Hitch and electrical wiring on weekend and received the order, in Pennsylvania, on Wednesday via UPS Ground Free shipping Everything received in good condition.
Daryl, Griffin, GA  03/27/2009
Received your package 3-27-09 and was very impressed with your effeciency in delivering my order. Everything works fine. Again thank you.
Joe, Altamonte Springs,FL  03/27/2009
Ordering the towing mirrors for my 2004 Dodge Ram was so very easy and they were shipped and received much faster than I thought they would be. I tried them on the truck and they fit great. Thank you for your quick turnaround time. sincerely Joe
Mike, Myrtle Beach, SC  03/27/2009
Fast and easy. Even at standard shipping rate item was delivered fast.
Peter, Center Lovell, ME  03/27/2009
Great Service, fast and safe shipping! Thank~you!
John, Crestline, OH  03/27/2009
Intuitive website, only 3 clicks for 5 choices. Fast service, best price.
Larry, Willowbrook, IL  03/27/2009
Best Deal on the Net. Saved $20 compared to all the other sites and with free shipping was a great deal. Was really impressed with the on-line installation video showing me my actual hitch and what it looks like installed on my car.
Dave, Phoenix,, AZ  03/26/2009
I would highly recommend etrailer as a site for all your needs in their line of products. My order was handled with a very high priotity status, and I only ordered a small item. Their prices and shipping cost would be very hard to beat, as I have shopped around to numerous sites, and no one came close to meeting my demands as they did. Again, I thank you etrailer. From a very satisfied customer.
Russ, Truckee, CA  03/26/2009
Very impressed. Your prices are good and the customer service is excellent. So far I have only ordered two times from you but each time the shipments were timely and the follow up emails are great. Its nice that you treat customers as if they were friends. I will definately recommend you to friends. Keep up the good work and thank you.
Dusty, Elkview, WV  03/26/2009
GREAT transaction! great communication from salesman. very fast and cheap shipping. I hope to do more business whith this company in the near future. very happy customer!!!!!!!!!!
Ken, Niles, IL  03/26/2009
Excellent and fast service. Customer service department was fantastic at answering all questions. Would absolutely purchase products in the future. AAAAA+ Thanks again
Cas, Parlin, NJ  03/26/2009
Very satisfied with product, price, and customer service
Charlie, Salisbury, NC  03/26/2009
Great products, fair prices and great delivery. I will be a return buyer and tell others how satisfied I am with etrailer.
Giovanni, Rochester Hills, MI  03/26/2009
good fast experience will order again
Dallas, Grants Pass, OR  03/26/2009
What terrific service. I ordered on 3-24-09 in the afternoon, and received on 3-26-09 10:00 in the morning. Very good service. I recommend etrailer for a good shopping experience. Thanks Dallas
Jerry, Hill City, KS  03/26/2009
Got my order placed and delivered 70 pound plus package within 48 hours with no special service asked for. Great Job!!
Jim, Carlisle, IN  03/26/2009
Hitch arrived quickly, very easy to installeven for a 64 year old man, good price, good buying experience.
James, Reeds, MO  03/26/2009
Hey thanks for making sure the order was good to go. I received the hitch on Friday and got put it on Saturday night. I was very pleased with the service I received from you and your company.
A.K., Sumrall, MS  03/25/2009
We really need to get your folks to run our government. Everything would get done fast and right the first time. Super service. Thanks
Arthur, Phoenix, AZ  03/25/2009
This was the 1st time using etrailer. I am very impressed with your company. It seems that you have not forgotten what customer service is. It has been the most enjoyable experience I have had with online purchasing. The communications was excellent the tracking was excellent as well as the shipping. Thank you for making this so enjoyable
John, Newport News, VA  03/25/2009
great service I would recommend this site thanks
Dave, Greenville, CA  03/25/2009
Great site, found and ordered what I wanted in less than 10 min.!!! I will return.
Michael, Birmingham, PA  03/25/2009
Great job ! Parts shipped within 3 hours of placing the order and arrived 2 days later. Fantastic. I would definitely use this service again and will recommend it to all.
George, Myrtle Beach, SC  03/25/2009
I've used etrailer.com twice and both times have been very impressed by the efficiency and speed of service. I've yet to find a vendor who can compete with their prices and the fact that it arrives as described and on time has me locked in as a regular customer. Try 'em you'll like them!
Chuck, Tinley Park, IL  03/25/2009
Really fast service, delivery, order tracking, all in stock and better pricing than comparable websites. Great Job!
Brendan, Santa Margarita, CA  03/24/2009
Fast shipping and great customer service. Honored their low price pledge. Installation was easier than I expected. Perfect fit, and who says you cant put a hitch on a hybrid!
Russell, Wexford, PA  03/24/2009
This is the third time I've ordered products from etrailer. Best products and best prices on the web hands down. Shipment is fast, packaging great. Only issue was the UPS driver had some trouble getting the cargo carrier up to my porch!! Thank you for great products!! I will continue to use etrailer for all my etrailer needs!!
Dale, Northport, NY  03/24/2009
Amazingly fast shipment.. I cant wait to install my new exhaust system. Thanks
Bryan, Omaha, NE  03/24/2009
Great site, great price, very easy and quick shipping!
Casey, Rochester Hills, MI  03/24/2009
Great website for truck accessories. Tons of hitch covers and other stuff. Ordering was simple and easy. The delivery was quick. Customer service sent helpful e-mails with great info. I recommend etrailer.com to anyone looking for great truck accessories.
Bradly, Blacklick, OH  03/24/2009
Thank you etrailer.com for the great service. By far the best service I have received online in a long time. I will be shopping again here soon.
Sam, Mifflintown, PA  03/24/2009
Fast shipping. Very easy to install. Very happy. Sam.
Steve, Evanston, IL  03/24/2009
I’m astounded in the best possible way! The website was clear and easy to navigate. It made picking the appropriate products a snap. Still, I had a few questions so I called the toll free number to inquire. The associate answered all my questions without missing a beat. Not only did I find her knowledgeable but also very pleasant and friendly to work with. While I was on the phone, I ended up placing my order right then rather than going back on line. After placing my order, I promptly received e-mails to inform me of the order status. To my utter amazement, the order arrived at my Chicago office early the next morning. That’s about 18 hours from order placement to delivery! The items a hitch and modulate were well packaged and protected from any potential damage from shipping. From start to finish, etrailer.com gets an A+ in my book.
Richard, Waterbury, CT  03/24/2009
Everything I ordered came quickly. Great quality both times I dealt with etrailer
Eric, Swartz Creek, MI  03/24/2009
Great etrailer experience. They had all I needed in one spot. Easy to navigate web site.
Michael, Fort Mill, SC  03/24/2009
Thanks for the great customer service. The web site is easy to use. The hitch was simple to install and required no drilling or modification of any kind. It was clearly designed to be a perfect fit for my vehicle and it looks and works great..I was stunned when my order was delivered from Mo. to SC in just over 48 hours. THANKS AGAIN
Sam, Pearisburg, VA  03/24/2009
Great company with fantastic customer service. Shipping was even faster then I expected
Dennis, Kyle, TX  03/23/2009
Fast shipping and great price. This lock is perfect for anyone with 2 1/2 inch reciever hitch like the new chevrolet 3/4 ton pick-ups.
Jason, Minocqua, WI  03/23/2009
Great price, low shipping costs, shipped right away, great response time, great product, nice doing business with your company,
Bertha, Brawley, CA  03/23/2009
I think its great It's so easy. I've seen other websites but etrailer is better and easiest to find what you want and need.
Charlie, Summerfield, FL  03/23/2009
I am very pleased with my new draw-tite hitch. It is better than I thought it would be. It was so easy to install that it took me less than the 25 minutes that they estimated it would take. I had it on in 22 minutes and things put away. The hitch is much heavier than my neighbors hitch that he received from another company.
Edward, Manitowoc, WI  03/23/2009
I purchased a trailer hitch from etrailer.com and found the staff to be very helpful and considerate . They e-mailed me with the status of my new order immediately and also of the ship date which was the same day of the order . They even upgraded the shipping from standard to priority at no charge to me . I highly recommend you give them a try with your business .
David, Wallingford, PA  03/23/2009
Great product, installed in 10 minutes. Works great. Thank You
Bob, South Hadley, MA  03/23/2009
very fast! no hassles! A+
Anatoliy, Philadelphia, PA  03/23/2009
Fits perfect. Free shipping is great
Don, Rockledge, FL  03/23/2009
Etrailer has been a pleasure to shop with. Not only are there prices lower than other websites but there customer service has been great. I have recommended them to my friends and will do business with them again!!
Michael, Murray, UT  03/23/2009
Fast service and easy ordering. Would definitely recommend etrailer
Rhonda, Marshalltown, IA  03/23/2009
I ordered a cargo hauler and it came missing a part. I phoned and they sent out the missing part immediately. My purchase was upgraded to a faster delivery speed and I am very pleased with my purchase. I will definitely buy here again.
Dan, Culbertson, NE  03/22/2009
Wiring worked as described. Very fast shipping. Great website.
Gary, Tehachapi, CA  03/22/2009
I found your website by accident while surfing the web for specific products. How lucky was I to have found it. Both times I've shopped Ive found the products I needed and they were explained in detail. Additionally the swiftness that the orders are shipped is also a postive experience. I'm sure I'll need additional products in the future and your website will be the one I use. Thanks again.
Mark, Glendale, AZ  03/22/2009
Excellent service. Fast shipping and a great price.Thanks
David, Ballwin, MO  03/22/2009
You guys are QUICK
Raymond, Montoursville, PA  03/22/2009
The service was great, Received order in about 48hrs. Installed it in about 30min. The wiring harness makes it easy. Thank you very much for the great service, would recommend to anyone.
Roger, Dubuque, IA  03/22/2009
Whats not to like, good prices, excellent communication and they really appreciate your business.Thanks, Roger
Tom, Rockford, MN  03/22/2009
Thanks for the QUICK service and great prices.
Jay, Jacksonville, FL  03/21/2009
Finding the part, then ordering online with etrailer was perfect. From the confirmation of my order I was e-mailed of the status till I received it. Etrailer sets a great example for ordering online. Thanks Jay / Florida
Jack, Ferndale, CA  03/21/2009
Your web site was very easy to navigate, and you had everything I needed for the job at hand, and reasonable pricing as well.
Blake, Clemmons, NC  03/21/2009
Great communication!! They did not have all parts to ship out right away, but expedited the shipping when the order was ready. They kept me informed every step of the way.
Brice, Purcellville, VA  03/21/2009
Nice transaction. The item was exactly as described and shipping costs and time were reasonable. Very good value for the money. Thanks, Ive bookmarked you!
Rachel, Marietta, GA  03/21/2009
I ordered my hitch Wed afternoon after reading good reviews on etrailer and the hidden hitch I ordered for my vehicle on a blog. They shipped the hitch Wed night and I received it Friday! Barely 48 hrs after ordering it was sitting on my front door step! And the shipping was free. : The hitch is in great condition...very satisfied with my experience. Thanks for the great service!
Jake, New Hope, PA  03/21/2009
Great service, great products, and a fair price. Salesperson was very helpful. I enjoy doing business with this outfit.
Anton, Temperance, MI  03/21/2009
You guys are great! Great prices, customer support and fast shipping! I am definately will recommend you in the future.
Dean, Challis, ID  03/20/2009
Excellent transaction with very prompt shipping.
Nathan, Bolivar, PA  03/20/2009
Etrailer.com is fantastic. Their people keep you totally informed of your order. I got 3 emails for my order. 1 saying they got the order. 1 saying it was being worked on and should ship, and another saying it shipped and how to track it. Their prices are the best I have found anywhere on Hitches and they are the only ones I will ever buy from.
Karl, Cleveland, OH  03/20/2009
Simple, fast way to shop. I found the people friendly and very professional. I would reccomend highly.
Norman, Laferia, TX  03/20/2009
Great etrailer fast shipping and good communication pleasure to do business with
Dave, Laramie, WY  03/20/2009
Great shopping experience. Searching for my part was a breeze, finding and printing the instructions, verfying i had the right part, etc. Thanks very much etrailer!
Andrew, Somerset, KY  03/20/2009
Website is awesome, product selection is awesome, pricing is guaranteed, service is awesome, shipping is awesome... AWESOME! I would highly recommend to everyone!
Paul, Roseville, CA  03/20/2009
I enjoyed your site very much. The videos are a nice touch and helped me make my decision. The details of the products are great and the ordering process was easy. I will be ordering again from your site soon.
Lewis, Tulsa, OK  03/20/2009
Kept me well informed from the minute I bought the unit including the time it was shipped. Good company.
Gordon, Roscoe, IL  03/20/2009
I dont normally take the time to comment on a purchase experience, but this time I had to. This was a rare case for me, because I usually know exactly what I want and I just look for the best cheapest place to get it. I honestly had no idea what model bike hitch to get until I watched some of the demo videos on the site. I ended up choosing the Softride Element model, and when I couldn't even find it locally and wasn't willing to get a different model, I placed my order. All I can say is WOW! My order got to me within 2 days and that was with standard shipping. Great product education and excellent customer service from start to finish. I will definitely be ordering additional items from here.
Kerry, Rockwall, TX  03/19/2009
I have shopped/purchased twice now at etrailer and both times it was a very satisfying experience. Great products, pricing and shipping. I have recommended the site to numerous folks for their trailering needs. Also, I find your posted/linked product install videos as well as install manuals SUPERB! Nothing I like better as a DIYer than to see and read about the project I am about to undertake. Etrailer, please continue to add those features to as many products as applicable etc.. I will return, guaranteed! :- Thanks for the great service Etrailer.
Jon, Overland Park, KS  03/19/2009
Very fast shipping, and the hitch arrived in pristine condition, including instructions and mounting equipment specifically for my car. Very satisfied customer!
Carol, Colorado Springs, CO  03/19/2009
I ordered a hitch rack and locking pin on a Monday and received it on Wednesday. The product looks like it will be just what I wanted and the shipping was super fast!!
Curtis, Austin, TX  03/19/2009
They had my oddball part in stock, it shipped immediately, it was inexpensive, and it arrived a day and a half later. I own a small mail-order parts company, and etrailers customer service and shipping puts ours to shame.
Pete, Rocky Hill, CT  03/19/2009
Thank you for your response and update regarding the status of my shipment. I look forward to recieving the items I ordered. The fast turnaround time on these items will allow me to complete my project ahead of schedule.
Ulysses, Huntsville, AL  03/19/2009
So far so good....order was quickly handled and I was kept informed as to what was hapening in the next phase...i.e., shipping. Lastly and more important to me..was the cost. Best price I could find on the item I needed....and free shipping. Folks were very friendly on the phone....making me feel appreciated.
Olaf, Cordele, GA  03/19/2009
It was a very good experience. I had a 5 minute wait for an associate to take my order but once she on the phone with me I totally understood why I waited. She was very helpful and answered all my questions in a reassuring and professional way.
James, Pewaukee, WI  03/19/2009
It was very easy to find what I needed and ordering was quick. Your web site was set up very well and I would certainly come back for any other needs. I also gave the site information to the salesman who sold me my truck so he can give the site information to anyone else that may need parts
Jim, Lockbourne, OH  03/19/2009
Good prices and quick order fulfillment. I will certainly shop at etrailer.com in the future.
Mike, Niceville, FL  03/19/2009
I needed wheel bearings fast and that is what I got. I was amazed by how fast I recieved my order. Thanks etrailer.com!
Dustin, Layton, UT  03/19/2009
I shopped around for this wiring harness for quite a while. I ordered from etrailer.com because the price was nearly half what others were charging. Sometimes customer service will suffer when prices are lower but that is not the case here. etrailer.com shipped my order within two hours of placing it and updated me with shipping information as soon as it was on its way. Thank you for a great experience!
Kiarash, Southaven, MS  03/18/2009
I usually do not leave feedback on sites like these, but thats because I have never been this pleased with an online order. Communication, item descriptions, and shipping were all fantastic. Completely satisfied. Would definately recommend this site to my friends & family.
Daniel, Huntsville, AL  03/18/2009
One word,Awesome....I was worried about service, but etrailer.com went up and beyond my expectations.....Great, hassle free shopping experience. Thx
Hank, Lafayette, LA  03/18/2009
Thanks etrailer. Ordered a Reese 5th wheel hitch on Monday received it free shipping from UPS on Wednesday. Great price, quality product, fantastic service. Wwill I be back? You Bet!!!!
Jerry, Searcy, AR  03/18/2009
I have recieved my order and everything is as it should be . Thank you very much. It has been a pleasure doing business with you.
Mark, Webster, NY  03/18/2009
Shipping was very fast! The wiring kit was easy to install and the best way to go. The reciever was installed in 20 minutes with no modifications. The instructions were right on and simple to follow.
James, Orland Hills, IL  03/18/2009
Such great service and great products.
Vaseem, Pittsford, NY  03/18/2009
great selection of products at good prices, and prompt service.
James, Monroe, WA  03/18/2009
Online shopping was great. Product arrived on time. Installation of hitch on my 01 Accord was very well-instructed & easy, even for this mechanically-challenged older person. Thank you.
Ken, Hahnville, LA  03/17/2009
I ordered the custom fit fifth wheel frame mount and rails for my 2007 HD2500 Chevy crewcab short bed truck and had it at my house in 3 days. That was amazing. I also ordered the custom wiring harness for my truck but the mounting self tapping screws that came with the plug where not long enough to go through the plug cover much less the bed wall. Other than that it took longer to remove the heat shield than it did to install the hitch. The frame brackets fir perfectly and the dimensions given with the installation instructions allowed the bed rail holes to line up with out any problem. I will order form etrailer again and have recommended etrailer to a lot of my friends. Cant wait for Thursday to get here so I can hook up my fifthe wheel and get out in the open air and kick back and enjoy the good times.
Dallas, Steilacoom, WA  03/17/2009
You folks at etrailer are great. This kind of service is the reason that I always think of you when I have towing or auto lighting needs. Keep up the good work!
Jason, Brantford, ON  03/17/2009
WOW, that is quick. Item ordered on-line and within 3 hours its shipped. Fantastic!
Bob, Bloomingdale, OH  03/17/2009
Equipment came in as promised and the installation went perfectly. The instructions were precise.
John, Portage, IN  03/17/2009
Thank you at etrailer my experience was great. I got everything I ordered with no problems, all the updates on shipping was very helpful. very good quilty and the shipping was fast. I would recommend you to everyone.
John, Freehold Twp, NJ  03/17/2009
great selection of hitches, super prices, and fast shipping. Hitch buying doesn't get any better!
Jeff, Hanover Park, IL  03/17/2009
Ordered the part UPS Ground on 3/16 and received it on 3/17. Outstanding service! Thanks.
Paul, Richmond, VT  03/16/2009
so Far Great!
Gregg, Lancaster, PA  03/16/2009
Thank you for providing such good service. It was quick and everything fit my car perfectly. Thanks again for the great service.
Ben, Gardner, KS  03/16/2009
This was great! I received my hitch a few days earlier than expected. I got it put on our Honda Pilot by myself in about 25 minutes. The electrical connections were even easier to put on. Thanks E-trailer for making this transaction go smoothly. Ben
Jim, Oak Island, NC  03/16/2009
I have ordered several truck parts from etrailer and have spoken with 3 operators and have had nothing but excellent, professional results each time. My questions have always been answered each time I call. Thank You Jim
John, Pittsburgh, PA  03/16/2009
Good prices - Free shipping - Hitch Hunter made the choice very easy! Web site makes shopping easy.
Jim, Oswego, IL  03/16/2009
We recently ordered a Draw-Tite and Sportrack Bike rack. Ordered on a Monday morning and was at my door the next morning. Fantastic service. Both are well made and easy to install. Thanks.
Robert, Elk Grove, CA  03/15/2009
The hitch and wiring harness arrived on time. Both were easy to install and are working perfectly!
Seth, Sioux Falls, SD  03/15/2009
I ordered my hitch after viewing how to install in on Youtube. It showed up on Friday after ordering on Tuesday. I installed the hitch and lighting connector in less than 2 hours by myself again, videos for both were online at Youtube. I used it on Saturday and was very pleased. EXCELLENT prices, AWESOME timing, PERFECT training videos and GREAT value - thank you etrailer!!
Barry, Douglasville, GA  03/15/2009
I ordered the T-One Wiring Harness 118369 after watching the installation video on the site. I never realized that there was a factory connector for my 2003 Jeep Cherokee. Long story short: Ordered on Monday, arrived on Wednesday, installed in 5 minutes just like the video showed.
Dave, South Lyon, MI  03/15/2009
Thanks etrailer. I had to find a trailer hitch for my Taurus X last August, and looked everywhere I could think of for a wiring harness including local trailer supply stores. I had to put this all together in 2 days. Nobody could help me with the wiring. I had to splice the wires in and that was not simple. I recently stumbled on your site, and you had just what I needed. You shipped it fast, and its now installed and working. Thanks so much for your prompt service. Keep up the good work!
Eric, Yakima, WA  03/15/2009
Second time I've oredered from etrailer. Amazed at the turn-around time. I had my order in four days, WITH the free shipping. I will definately not hesitate to use etrailer again!
Gordon, Garyville, LA  03/15/2009
The process of ordering from etrailer could not be simpler. Within 2hrs of making my order, I received an e-mail from e-trailer confirming my order. Within 24 hrs I received an e-mail from etrailer confirming that my order was shipped, and also provided tracking information. Cant wait to receive my order. Thanks etrailer
Timothy, Remsen, NY  03/14/2009
Ordered the Pro series Sc weight distribution by Draw Tite Hidden Hitch & Reese, I received my order in four days, everything was in order, I was completely satisfied, great place to buisness, and I also checked prices on other sites, etrailer beat them all! Thanks Tim
Carl, Sugarloaf, PA  03/14/2009
Ordering was fast and easy.Shipping was quick.
Gary, Keene, TX  03/14/2009
You guys are absolutely a class act! Your communication is top notch. I ordered the GearDeck 17 series cargo carrier and I love it. The most impressive thing to me is the fact that you didnt charge my card for anything until after I received it which was very quickly.
Bob, Albrightsville, PA  03/13/2009
Everything was great. Took longer to get it unwraped than to put on! Hitch and rack seem to work great. Also got here when they said it would.
Robert, Manooka, IL  03/13/2009
Very Very good job all around. Top notch Well run.
Alan P., Jefferson, NH  03/13/2009
I cant believe it, an online business with down home customer service. What a great shopping experience. This is the way all businesses should treat their customers. I have bookmarked this site in bold letters and plan on checking them first for any of my future parts and accessory needs. I tell everyone that I talk with about etrailer.com. Keep up the great work, it really does make a difference... Thanks Alan
Adam, Mayfield, KY  03/12/2009
Product was exactly as described and shipping was very fast. I will definately order from here again.
Walter, Andalusia, AL  03/12/2009
Thank You so much for your service!!!! I got my product early and I will therefore be able to make my move from Alabama to Texas on time. Thanks again. Walter
Gregory, Gaithbusburg, MD  03/12/2009
I called in to order my parts and the young lady that answered the phone was very helpful and knowledgeable about the products. I liked the response in e-mail about my shipment.
Jose, Plano, TX  03/12/2009
Excellent service, the service and quality the product is superior than other.
David, Hanna City, IL  03/12/2009
Fantastic experience purchasing from etrailer. Products in stock! Shipped nearly immediately! Received the next day and I did not request next day. I will recommend etrailer to anyone wanting to purchase automotive/rv parts & supplies. Thanx etrailer for the GREAT service.
Steve, Bronson, MI  03/12/2009
I ordered a brake controller with the factory plug in. Came in mail in a few days. Got the controller installed and all is working fine. Great communication on order status. Will buy from etrailer again.
Michael, Apache Junction, AZ  03/12/2009
Cheapest place I've found and that says a lot !
Paul, St. Augustine, FL  03/12/2009
My third order from E-Trailer Customer service is outstanding. Orders are shipped same day, tracked by UPS with estimated delivery date. FREE shipping on last order saved $$$$. Thanks, Janice
Sam, Ft Myers, FL  03/12/2009
Placed my order by phone on Friday 03-06-09. At this time I was told that my order would ship ASAP. I was also told that I could expect my order to be delivered around Wed. of the next week. Not only was I pleased the price of the Sport Rack but also the speedy delivery of my order. Thank You Sam
Joel, Cary, IL  03/12/2009
I really can't tell you how much I appreciate the level of customer service that I get from e trailer. It's really rare today to find a company that does so much for their customers. You've more than earned my business. Thank you so much!!
Gary, Dover, PA  03/11/2009
Teriffic shipping time and great price. Thank you
Paul, Nacogdoches, TX  03/11/2009
Every time I purchase from etrailer I am amazed at the price and service. Its always outstanding. I would not buy from anybody else. Whats great is everytime I go looking for a new hitch or bike carrier etc, it seems to always be on sale, and free shipping!
Gregory, Fayetteville, IL  03/11/2009
Prices are fantastic and very fast shipping. Everything organized to make it easy to get what you need. I will buy again in the future.
Chief Ricky, Addis, LA  03/11/2009
Product selection was great with speedy shipping. Product was better looking than described. This LSU hitch cover is on the rear of a police package 2009 Tahoe.
Russell, Goshen, MA  03/11/2009
Wow! These guys dont fool around. I saved $125 bucks. etrailer.com had the best price by a mile and free shipping to boot. Now thats how you take care of your customers in a bad economy!
Jerry, Oakland, MI  03/11/2009
This is the first time that I purchased something from Etrailer.com. The website is easy to navigate, the service is exceptional and the prices are very competitive. I wont hesitate to use them again.
Tom, Davenport, FL  03/11/2009
Etrailer was great. Their website made it very easy to find the parts I needed for my truck. The information I received made it very easy to install both a Class III trialer hitch and light kit. Thanks again
Paul, Silver Spring, MD  03/11/2009
The hitch and wiring harness I purchased for a relatively rare car VW Passat 4-Motion SW based on the very informative etrailer web site were delivered promptly, were just what I needed, and fit perfectly.
Larry, Pleasant Lake, MI  03/11/2009
My order was processed on Sunday and delivered on Wednesday. Great service.
Ken, Fort Worth, TX  03/11/2009
SUPER FAST THANK YOU!!!
Gary, Olive Branch, MS  03/11/2009
Great Service! Great Prices! What more can I say? I will continue to shop etrailer.com
Thomas, Nocross, GA  03/10/2009
Great Selection and THE BEST Prices. Ordering my hitch from etrailer cost me half what it would have anywhere else on the web. My order was shipped fairly quickly. All in all, I am very happy with my purchase from etrailer and would recommend the site to anyone in need of anything trailer related.
Jeff & Kelly, Michigan City, IN  03/10/2009
Great RV Supply Business. Superb communication and ultra fast shipper. I will alway check with Etrailer before I buy anything our RV needs. Respectfully, Jeff & Kelly
Robert, Needville, TX  03/10/2009
Great business to deal with . Great customer support, fast shipping, and great prices. Thanks
Ross, Reynoldsburg, OH  03/10/2009
Etrailer always has what I'm looking for. They always have it for the right price. I don't even bother with other suppliers because I always end up back at Etrailer. I'll be a lifelong customer.
Chris, Albuquerque, NM  03/10/2009
The customer service, shipping speed, and prices of etrailer.com are all top notch! If they carry what I need, they will no doubt get my business. Thanks!
William, Joliet, IL  03/10/2009
I placed an order on Saturday and on Tuesday I received my order. Very fast service Thanks so much
Dave, Adams, NY  03/09/2009
Great Selection! Decent prices w/ free and super fast shipping.
Kelly, Greenfield, IN  03/09/2009
This was one of my all time best internet transactions. Delivery was less than 24 hours after ordering. The how to video on my wiring harness install eliminated all guess work and only took me 7 minutes. Free shipping to boot! Im sold customer for life!!!
Ed, San Jose, CA  03/09/2009
Very good experience. Andi was knowledgeable and helpful. Ill shop here again.
Chad, Wesley Chapel, FL  03/09/2009
Wow is all I can say @ the new Class III Trailer Hitch from Valley! It was so easy to install! The Craftmanship is Very Good! Start to Finish was @ 45 minutes...BY MYSELF!!! I also purchased the Wiring Harness for the Trailer Hookup. It was just as easy! E-Trailer is all that and a bag of chips! I will be back to purchase everthing trailer!
Calvin, Lake Stevens, WA  03/09/2009
Totally satisfied! I will definitely be a return shopper. Thanks again!
Jolie, Las Vegas, NV  03/09/2009
Nice price, friendly service, quick shipping. Thank you.
Mike, Hartland, WI  03/09/2009
These guys are great. I have bought twice from eTrailer and both experiences have been great. Each time the products shipped inside of a day or two.
David, San Leandro, CA  03/09/2009
I've ordered from these guys a few times, and each time their service and value seem to get better. In this most recent order, one item that was about $150.00 everywhere else they had for less than $100.00, same great quality at a far better price. The deal breaker is their free shipping for orders over $150.00 ....... How hard is it to spend a hundred and fifty bucks, especially with their great prices. Thanks for being customer oriented.
Charles, Edgewater, MD  03/09/2009
I think the prices are very good. The service I received was off the chart...Thank You E-Trailer. I will always shop with you first!!!
Danny, Wayne, NJ  03/09/2009
thanks for a great product and great service-fast shipping what a deal-put me on your mailing list. thank you
Shlomo, Chicago, IL  03/09/2009
Your excellent help and exceptional product knowledge made purchasing products from Etrailer a pleasant experience and I want you to know that. Customers often times are very demanding and can be very difficult and do not take the time to acknowledge good service. I decided to take the time and to say!!!!!!Thank you. Have a nice day, Shlomo
David, Travis AFB, CA  03/08/2009
AWESOME AWESOME!! Had a minor issue with the cargo bag and you guys follow up take and care of the problem in a timely manner. I cant tell you how much I appreciate such AWESOME service! I have and will always recomend your site to everyone that is in need of your merchandise. Heck I will pass the link on and tell people of the great service even if people dont ask. Thanks
John, Moses Lake, WA  03/08/2009
I would highly recommend etrailer. My order was received in a highly professional manner and the order was processed and shipped in a very expeditious manner.
Ken, Sunrise, FL  03/08/2009
I just wanted to say ...you people run a great company. We purchased a 7 way connector and a wiring harness for a GMC van brake control. Everything was in the kit. Everything was functional and your videos and instructions on this site were very helpful and worked to the T. We own our own company and I like to always commend someone when they get it right. Thanks for your help
Don, Redmond, OR  03/08/2009
Just a note to let you know that my hitch arrived quickly and with the help of a friend, I got it mounted to my A6 Audi yesterday. If I would have identified ALL the bolts holding the bumper to the car, I would have had it installed faster. Anyway, if someone is an Audi owner and was told by Audi that a hitch is about $6-700 to buy and install, they are robbing you. Do it yourself.
Paul, Middleburgh, NY  03/07/2009
Great service! I had my order in 3 days. Quality merchandise & people.
Ryan, Killeen, TX  03/07/2009
I ordered a towing package for my Jeep Wrangler. Very competitive prices and they shipped my order very quickly and Im getting it earlier then expected. Etrailer sets the standard for how a online store should be. Thanks Etrailer!
Keith, Lincoln, NE  03/07/2009
Great to work with. Kept me informed about the status of my purchase. Helped to get a back ordered item to me a week earlier.
Felipe, El Paso, TX  03/06/2009
Great experience buying from etrailer. The led strip works just fine. Two thumbs up for all you guys and gals at etrailer.
Ralph, Great Falls, MT  03/06/2009
Very friendly service and fast got just what I ordered and good quality
Tom, Milford, CT  03/06/2009
The produce was good, the price was good and the delivery was prompt. Very satisfied.
David, Church Hill, TN  03/06/2009
Very pleased with fast response to e-mails and how quickly the product arrived.
Ron, Salisbury, NC  03/06/2009
One of the best shopping experiences I have encountered. Easy to pay, expedited shipping, everything in order, I was truly impressed. I will definately shop here again.
Judson, Chapel Hill, NC  03/06/2009
I have ordered from etrailer.com on several occasions, and they really know how to do things right. Their Hitch Hunter feature is a valuable tool and you cant beat their prices. Ive ordered E-track rails to install in my enclosed motorcycle trailer and the materials are all quality. I will gladly purchase from etrailer.com again in the future.
John, South Milwaukee, WI  03/05/2009
Just spent 5 minutes putting together my new 3-Bike Carrier for my mini-van. It came in 3 days!!! Thank you for the fast service and high quality product. It will get a lot of use. Three of us are retired teachers and we used to try to stuff our bikes inside our vans. Now we can safely and easily carry them on either the 1 1/4 or the 2 receivers. Thanks again.
Mark, Ft. Wayne, IN  03/05/2009
Great place to do business with. Always prompt and work hard to make sure your experience is all good! I dont order very much but they make me feel like one of their biggest customers. I would recommend them to everyone.
David, Pace, FL  03/05/2009
This is going to sound like an infomercial, and you may not believe it but it is the truth. Unbelievable service! This is my second order with etrailer.com. My order was shipped within one hour of placing my order! Free shipping! They upgraded my shipping at no extra charge and I am scheduled to get in 2 days!!!! per ups tracking info. I ordered a full size trailer hitch, wiring harness, and lock! This was not a light order and they upgraded me for free!!! One hour service and 2 day shipping and great prices. I will definitely shop here again. Thank you!
Ken, Ottumwa, IA  03/05/2009
On March 3, just two days ago, I ordered a trailer hitch, drawbar and wiring harness for a Toyota Corolla from etrailer.com. That was only two days ago.....this is March 5. The stuff came today and I have the hitch bolted on my car and the wiring harness already installed. Talk about fast shipping......I nearly received it before I ordered it. I ordered standard 7 day shipping UPS but etrailer.com upgraded the shipping to 3-5 days at no extra cost. I got it in two days. The hitch, which I had installed in about 15 minutes, fit perfectly with no drilling or fitting. The wiring harness took a little longer because it takes a while to figure out how to disconnect the electrical plugs that go to the tail lights. If you have a tendency to cuss, those plugs will make you say a few choice words. I think etrailer.com is probably the best online vendor I have dealt with and I will certainly buy from them again if I need something they sell. Good prices, great emails, excellent customer service and lightning fast shipping, you cant do any better than that. Thank you etrailer.com.
Steve, Charleston, WV  03/05/2009
This is the third item that I have purchased from E-trailer, and as usual the ordering and research experience has been easy and most positive. I've found the products to be of high quality and the ordering-shipping process to be very efficient.
Roger, Tucson, AZ  03/05/2009
The people of etrailer were courtious, answered all my questions quickly. I appreciate being kept informed about the progress of my order.
Dennis, Des Moines, IA  03/04/2009
You have been exceptional to work with, love the hitch, will recommend you at every opportunity.
Michael, Southampton, PA  03/04/2009
This is by far the best Customer Service I have seen so far! Thank you!
Paul, Bartlett, TN  03/04/2009
I have been a customer of etrailer.com for about two and 1/2 years. I've made purchases both for personal vehicles and uses as well as for our Boy Scout Troop. They have an excellent assortment of products and very timely delivery. I have had only one glitch with an order and customer service was very responsive and continued to communicate with me while solving the problem. I will definitely be a repeat customer.
Chris, Briones, CA  03/04/2009
etrailer again has exceeded my expections by sending out my order recieved after business hours in order for me to receive it quickly. Thank you!
John, Titusville, FL  03/04/2009
Item arrived in perfect condition. Excellent comunications with staff. A pleasure to do business with.
Charlie, Floral City, FL  03/04/2009
Site was very easy to use. thank you
Brian, Myrtle Beach, SC  03/04/2009
Website provides accurate, detailed info prior to purchase. Very impressed with process of order placing. Shipment arrived in 2!! days. Small bump in that the trailer hitch did not appear to fit 2005 Highlander but resolved fairly quickly when installer called etrailer help line. would have been a problem if I was the person installing since I am not a mechanic/car person. All in all a great experience and has convinced me that online shopping can be a positive experience.
John, Gainesville, FL  03/03/2009
Over the years I have ordered a variety of items including a hitch and brake controller. Never any problems and always very prompt and courteous service. etrailer.com ROCKS!
Troy, Fort Polk, LA  03/03/2009
With the selection of parts avalable I was able to find just what I was looking for. And the prices are fair. I really like the free shipping. I have ordered from etrailer.com in the past and I received my order with in 7 days. I have added etrailer.com to my internet favorates and will use this site for all my trailer needs for future orders.
Ryan, Kenmore, WA  03/03/2009
The product was outstanding and at a very competitive price compared to other sites I found. The product was delivered very quickly and the quality was excellent. Even better than I expected from the pics. This is the first time I have used this website but will certainly use them again for future products. I would recommend this site to anyone I know.
Sophoin, Fall River, MA  03/03/2009
You guys are the best love doing business with you, thanks
Adrian, Huntington Beach, CA  03/03/2009
Great shopping experience once again. Very quick and great communication. This is the first place I go for all my cargo needs.
Myron, Caro, MI  03/03/2009
These guys treat you like you are their only customer. They take away any fear of ordering something online. etrailer is going in my keeper box. Myron
David, Mountain View, HI  03/02/2009
Excellent service, cant beat the prices, way cheaper even with shipping than here in HAWAII, good products too
Danny, Rockingham, NC  03/02/2009
Etrailer rep. was extrememly knowledgeable and quickly had me on the right path. She has continued to folllow up even after product purchase to ensure everything has been taken care. First class customer service.
Dannon, Saint Louis, MO  03/02/2009
Amazing shipping... was on my front porch in less than 3 business days with standard shipping. Cheaper prices than anywhere else. Havent installed yet but looks like it will be easy.
Wade, Midwest City, OK  03/02/2009
My experience with etrailer.com has been excellent! I ordered a hitch and wiring harness for my 2005 Honda Pilot. I received my order very quickly and the installation of the products was very easy about 40 minutes for both. I was so impressed that I ordered a hitch for my Dad for his 2008 Honda Ridgeline. Thanks for the great service!
David, Dodge, TX  03/02/2009
Excellent service
Steve, Springfield, MA  03/01/2009
Great price! Great service! Would not bother shopping anywhere else..The hitch and wiring for my Nissan Titan fits good and looks great and I saved hundreds of dollars not buying from the dealer..
Skip, Plainfield, IL  03/01/2009
Delightful Experience! Got GREAT SERVICE and the installation went without a problem except for the battery power drill that had to be recharged and slowed by install time to almost 4 Hrs.. The most difficult part was getting the mufflers out of the way. I would order from these guys again, no question!
Michael, Lakewood, CO  03/01/2009
I've installed 2 hitches from etrailer. 2005 Saturn Vue and a 1097 S10 Chevy pickup, both fit very well making the installations fast and easy.
Joel, Cary, IL  02/28/2009
It's really rare when you find any busines, much less a website, that provides the level of customer service that Ive experienced with eTrailer. I didnt have any experience with trailer brakes, and I was intimidated to say the least. The people at eTrailer were extremely quick to respond to my questions, and walked me through the process of making sure I got the right parts for my pop-up camper. And on top of that, the items shipped out the day that I placed the order, and arrived two days later. I'll make all of my trailer purchases from now on ONLY from eTrailer!!! Thanks!!
John, Naperville, IL  02/28/2009
Fast friendly service. They took the time to answer my questions throughly...highly recommend.
Osvaldo, Montgomery, TX  02/27/2009
Oh very good transaction, I'm very satisfied, thanks again.
Paul, Cherry Hill, NJ  02/27/2009
I was very pleased with the servive that i got.I had to call in and she was very helpful thank you.
Susan, Greenfield, MA  02/27/2009
The line of communication was exceptional, always keeping us informed each step of the way, i.e., order acknowledgement, shipping upgrade notice without addl charge, and actual shipping confirmation and tracking #. The assembly of the product was as easy as the video explained. The quality of the product is excellent, true to the feedback that I read on this item before purchasing. We look forward to using the bike rack very soon. We will do business again with etrailer.com, and will happily refer friends.
James, Tuscola, TX  02/27/2009
I ordered my new hitch and ball mount at 2am and it was processed that morning at 7 then ship the same day. I use etrailer for all my hitch needs and am a repeat customer. Thanks
Harold, Miami, FL  02/27/2009
It was to easy, also very fast shipping
Simon, Irmo, SC  02/27/2009
Ordered on Tuesday and delivered on Thursday. Doesnt get any better than that with free shipping and the lowest prices I could find anywhere online.
Garry, Chatsworth, GA  02/26/2009
I had looked at several other sites on the internet for the adaptor I ordered. Your cost was better and now I see your service is excellent. I will definately be telling my friends about you guys. Thanks for your help. Garry
Carl, Torrance, CA  02/26/2009
Thank you for the hitch, service, and all the information.
John, Munith, MI  02/26/2009
I had purchased a trailer hitch from etrailer earlier in the year and had to return it because I sold the vehicle before I installed the hitch. eTrailer was terrific to work with on the return and refund with absolutely no hassles. I ordered another hitch and will recommend these guys to everyone I know looking to purchase a quality product from a company with superior customer service. Thank you etrailer.
Chris, Ypsilanti, MI  02/26/2009
ARE YOU SERIOUS!?!?!?! I tell you what, I haven't recieved the product yet, but I am extremelly impressed by your customer service and quick order processing. Honestly, I may be over reacting, but I work in the Inventory Control Management feild and communication is one of the key tools to my team. I've recieved 3 emails from you in the past 4 hours updating me on status, kudo's to you! It is SO nice to know that are still yet companies and individuals out there that care about their customers. WOW!! Sincere Thanks Chris
Charles, Richmond, VA  02/26/2009
Thanks for the super fast shipping and the notification.
Robert, Camp Hill, PA  02/26/2009
I thoroughly enjoyed my experience with etrailer.com. I had a slight problem when placing my order, but a call to customer service had the issue remedied quickly without any hassle, and my order shipped the same day. Its always nice when a company has good customer service.
Bob, Winter Haven, FL  02/26/2009
The service is great and they always keep you updated on your order. I had a problem with a break controler going bad, called them and they were great to work with...had a new one in a couple of days. When you find someone that has a good product and great service you stay there...keep up the good work
Giovanna, Memphis, TN  02/26/2009
I am impressed I received my order the next day and was very happy and will always get my trailer and hitch needs from you guys from now on no question about it. Thanks for the great service it is so hard to come by now days. NOW A CUSTOMER FOR LIFE
David, Plano, TX  02/26/2009
Exceptional communication and incredibly fast shipping. I am recommending etrailer to all my buddies on the fire department. Businesses that go the extra step deserve our business.
Scott, Green Cove Spring,FL  02/26/2009
Go for it. Installed hitch and wiring on Honda Pilot 2008. Installed easily with friend. No surprises nor modifications needed. Everything went like your instructions said. No need to lower spare tire. Took less than 30 minutes. Wiring kit installed under 5 minutes. Plug and play just like installation video shows. Better hitch than Honda factory. Why pay more?
Greg, Chicago, IL  02/25/2009
This is my second time using etrailer and would use them again. Best prices on the net, free shipping, and great selection.
Larry, Bella Vista, AR  02/25/2009
Just installed your hitch on my 09 Honda Accord today. Wanted to let you know everything fit perfectly. Very satisfied and will recommend you to all my friends. Also the wiring kit worked as advertised. Thanks again, Larry
David, Florence, SC  02/25/2009
What an awesome experience!!! Website helped me find stuff that I didnt know I needed. I wont buy from anyone else!! Thanks etrailer
Mark, Mansfield, TX  02/25/2009
Your classs 3 hitch arrived today in excellent condition and installed in about 20 minutes. Thanks so much for the help and great customer service on the new hitch and hitch lock. Your attention to detail and fast delivery are second to none! Have a great weekend, and thanks to E Trailer we are planning a great weekend too.
Pete, Rapid City, MI  02/25/2009
I'm an experienced internet shopper and this company is a good one. Their prices were some of the best, their shipping charges on small orders were fair and not off the scale, I ordered on Sunday, they shipped on Monday and I received order on Wednesday. In addition they have a spot on their website to ask questions about particular products. I used it a couple of times and got very quick responses. Can't ask for much more when web shopping.
John, Blythe, CA  02/25/2009
Thanks for your expedicious response to my order. Even though I needed my order faster, I went with standard shipping to save money. Not only did you ship it immediately, you upgraded to express 3-5 day delivery at no additional cost to me. I'll continue to use e-trailer for all my future needs. Thanks again!
Rob, Wyandotte, MI  02/24/2009
Just the best! Had what I wanted super super fast shipping! E Trailer gets an A+
Linda, Delavan, WI  02/24/2009
Excellent customer service, fast shipping! Would recommend and buy from them again.
Jim, Wood River, IL  02/24/2009
I was very pleased with the service that you gave me. I run a repair service station and I will be glad to use your products again.
Eric, Seattle, WA  02/24/2009
Absolutely superb email and phone shopping experience. Best website I've encountered in about 25 years, regardless of topic. You were extraordinarily helpful, went far out of your way to be sure I got what I needed, called me back with extra information.... altogether a top-notch experience, and I will recommend you to anyone on the planet... just ask!
Michael, Buchanan, NY  02/24/2009
I have made several purchases from etrailer and have gotten excellent products and service from them everytime. I would definately buy from them again
Earl, Morrilton, AR  02/24/2009
Great experience. Super fast shipping, these guys really seem to want to please a customer! Good prices, excellent service! I will definately do repeat business, Highly recommend!
Robert, Otterbein, IN  02/24/2009
Very quick service. Everything showed up faster than promised. I would recommend buying from here they have the best prices and are very helpful
Richard, McQueeney, TX  02/24/2009
A very pleasant experience ordering from your company. Website works great, fast locating of items and quick checkout. Thanks Again Richard
Wayne, Crestwood, KY  02/24/2009
The site was much easier than others I looked at. Got what I wanted less expensive without costly handling charges. And best yet, etrailer upgraded my shipping for free and my purchase got here much faster, relieving me of worry on an approaching deadline. Thanx guys and gals!
Richard, Shelby, AL  02/23/2009
Over the years I have bought from etrailer I guess maybe six times. I have always been pleased with the service.
John, Brooklyn, NY  02/23/2009
The online experience was great and I will be shopping on etrailer.com in the future. Thanks for making it easy, very easy.
Jon, Spencerport, NY  02/23/2009
After going to local trailer shops looking for sway control options, I was getting frustrated at the lack of selection and availability. I found etrailer through a basic search and found exactly what I was looking for. The prices were great and the well packaged items arrived quickly. Next time, I'm going to etrailer first.
David, Crosbyton, TX  02/23/2009
I actually found a trailer hitch cheaper than e-trailers price. They say 110 of the difference refunded. Know what? Theyre as good as their word. Honest people. Fast shipping. Order correctly filled. Good pricing. Im a happy, returning customer.
Jeff, Stafford, VA  02/23/2009
Great price, easy ordering and QUICK shipping. Will shop here again.
Tim, Seaford, DE  02/23/2009
Communications have been excellent. I looked at several vendors when I purchased this hitch and with free shipment etrailer had the best price and excellent service.
Charles, Berlin, MD  02/23/2009
Awesome experience! Website very informative, prices good for high quality products, shipping went quickly, and communication right on. I will not hesitate to make further purchases from etrailer in the future.
Tim, Old Bridge, NJ  02/23/2009
Great internet service. Someone I knew had told me about this website. I put the hitch on my CRV myself and it was not that complicated. Videos at etrailer helped explain and prepare my for the installation. I would definitely recommend them.
Steve, Pelham, AL  02/22/2009
Very effective web site, Great service & communication, quick shipping. Couldnt get any better than that.
Ian, St. Clair Shores, MI  02/22/2009
A truly positive experience. Helpful easy to find product search, Extremely fast processing and quick shipping. I was kept well informed of order status and am fully satisfied with my product. Thank You!
Eugene, Tucson, AZ  02/22/2009
Ordering was easy, recieved on time and I am happy with the product.
Jeff, Grand Rapids, MI  02/21/2009
Thank you this was easy and very fast I recived my order in 2 days. Thanks for everything JEFF.
Brad, Bloomington, IL  02/21/2009
I just wanted to tell you that I received the hitch for my Chrysler Town and Country in one (1) day! This is awesome. I'm very impressed with the etrailer website and the customer friendly approach I've experienced here. It's great to see we still have companies that actually show an interest in exceeding customers expectations. I will definitely be back for any future needs I may have and I also plan to share my experiences with others. As you know, those with similar hobbies, have a tendency to talk about their experiences, both good and bad. My experience with eTrailer, both from a website (i.e. installation videos, product selection, pricing, etc.) and from a customer service perspective, have exceeded my expectations.
Dan, Hillsborough, NC  02/20/2009
Thank you for your time and making my time frame your mission. It has made a loyal customer out of me and everyone I know will hear about the extra effort your company went through to make my order and by extension my vacation a reality at a good price!
David, Kingwood, TX  02/20/2009
Well, I got a quick acknowledgement of my order, I like that. Then I got a quick note telling me that the merchandise was in stock, and I like that too. Then it shipped promptly and showed up more quickly than I expected. I really like that. I have purchased from them before, and thats the kind of service you get. Guess what, I like that too!
Irving, Apple Valley, CA  02/20/2009
etrailer seems to be an excellent company to do business with. Delivery took 1 week from day of order which was quite reasonable. The hitch was truly a custom hitch for my car and fit perfect. Installation time quoted was 1 hour which must apply to experienced mechanics only. Working slow and careful I took 3 hours which I feel is good for amateur mechanics. Only problem I had was with plastic rivets. Hard to get out and impossible to put back in. I would definitely recommend this way to go to any friends needing a hitch on a small foreign car.
Dave, Greensburg, PA  02/20/2009
Excellent Service...They upgraded my shipping and I received my order in two days!!!...Product was of excellent quality!...Would order from them again!!
Tim, Shoreview, MN  02/20/2009
Great web site. Easy to navigate. Easy to order. After-order communication was excellent. With Net purchases especially, theres no such thing as too much communication. This was the second hitch purchased from etrailer. Would highly recommend to anyone! Thanks for a great product at a great price. - Tim
Ron, North Bend, OR  02/20/2009
Hardest part was crawling under my pick up. Pulled the conection apart, added a little dielectric compound. pushed the conectors plus the new conector together, drilled a hole for the ground,and done. Thanks for making it easy, Ron
Al, Sherman, TX  02/20/2009
I have never seen such fast expediting. These folks are organized. And I feel sure I will be just as happy with the product. Thanks again
Darryl, Euclid, OH  02/20/2009
Super Fast Shipping! Plus I used PayPal, which made ordering easy! Excellent Feedback!
Herb, Loudon, TN  02/19/2009
I have ordered two different items on two different occasions and both were shipped promply and received in a matter of a few days. Both items were exactly as advertised and I installed them with the help of the sites instructional video excellant videos....Im more than 100 satisfied with etrailer.com and will order more parts from them as I need them. Thanks for the great customer service. Herb
Jeff, Middletown, OH  02/19/2009
I ordered the hidden hitch for my 2007 Jeep and installed in under an hour. Looks great and cant wait for the weather to warm up so I can get the bike rack on. I highly recommend etrailer to anyone considering using them...hitch was shipped very quickly also. Thanks again
Nelson, Ft Myers Bch, FL  02/19/2009
Order was processed quickly and follow-up confirmation emails arrived promptly. Upon arrival the hitch was complete with all necessary hardware and it fit perfectly. Took about an hour to install. The most difficult part is detaching the rubber muffler hangers from the muffler hooks. Spray WD-40 or silicone to help ease them off and on.
Robert, Holly Springs, NC  02/19/2009
The customer service, product delivery and communication was the best I have ever received on-line to date!
Larry, Redding, CA  02/19/2009
The trailer hitch that I ordered is great. Everything fit perfectly and all the hardware was included. It took me about two hours to install and I was amazed that I didnt have to make any modifications to complete the job. Im a happy customer and will highly recommend your company to anyone.
John, Catawissa, PA  02/19/2009
got my order Thursday. Thanks for the great service. As always, I can count on Etrailer.
Walter, Parlin, NJ  02/18/2009
the bike rack is great for my new explorer. a little tough lining up the holes by myself. but other then that i really like the product. will tell other people about you folks. a pleasure to deal with. very well made too. nothing cheap about that product.
Todd, Saint Louis, MO  02/18/2009
Very prompt communication and shipped out quickly. Very good service. Thanks
Jacqueline, Little Rock, AR  02/18/2009
Easy shopping experience. I found exactly what I needed at a great price, and the shipping was cheap and FAST!
Grady, Dexter, MI  02/18/2009
Kind and friendly person on the phone. Hitches arrived fast and timely when she said they would. Easy to track with the information sent by email. Very pleased with your product and service and will use you again.
Mario, Salinas, CA  02/18/2009
I am very satisfied with etrailer. They were very prompt in sending out my Draw-Tite hitch and T-one wiring harness for my 2008 Colorado. Everything went in fairly easy and works great. With the service and pricing, you cant go wrong with them.
T K, Albion, RI  02/17/2009
Order received in record time. Thank you
Jeffrey, Boca Raton, FL  02/17/2009
Always a pleasure shopping at etrailer. Thanks for the great service
Jason, Baton Rouge, LA  02/17/2009
Quick response!!! Very fast shipping! Priced the lowest, with the most detailed information of all sites.
Jon, Atoka, TN  02/17/2009
These guys are straight pros all the way. Outstanding service and quick shipping
Fred, Mineral Bluff, GA  02/17/2009
World Class service and communication. Pricing was the lowest on the Inet. Shipping charges more than reasonable. I hope I have the opportunity to buy through etrailer again in the future. Thanks for setting the bar for others. Fred
Jim, Rochester, NY  02/17/2009
The mirror extenders I ordered for my Jeep just arrived and they are GREAT! Thank you so much for the quick shipping and the super communications...Jim
Charlie, Salisbury, NC  02/16/2009
Great products, good prices, instock, and fast shipping. I'll be a return customer.
Rick, Albany, OR  02/16/2009
I am VERY HAPPY with my purchase from etrailer. The service is way above average. If I ever need another hitch or trailer related part I will call on etrailer first. A++
Paul, Edgartown, MA  02/16/2009
This is an exceptional company to deal with. Good prices, exceptional communication, and they stand behind what they sell.
Richard, Crestview, FL  02/16/2009
Extremely happy with the ease of finding the right part and the ordering process. Had the wiring converter within 40 hours using normal shipping. I would highly recommend etrailer to others.
Blaine, Moore, OK  02/16/2009
Wow. Ordered Sunday afternoon and ship that following day. Will use again.
Duane, Springville, NY  02/15/2009
etrailer is awesome! I found them on line gave them a call in the afternoon and ordered my hitch extention. They were able to get it shipped the same day. That is what I call service! They have an exceptionally easy web site to use with links for everythig , including tracking. etrailer will be my trailer parts supplier fron now on.
Chris, Oxford, MI  02/14/2009
My order was placed smoothly and my bike carrier arrived quickly in perfect condition and was exactly what I was expecting
Seth, Matawan, NJ  02/14/2009
Through the whole purchasing decision to the final transactions, this was e-commerce done right. The videos on the website gave me the confidence to do the hitch installation myself, the customer service was great when I called to confirm I was purchasing the correct items, through the email updates at every step through their warehouse and shipping, etrailer.com got this right. I am looking forward to receiving the product, and am confident of any support I need being there.
Dean, Sauk Rapids, MN  02/13/2009
One of the best in customer service. Always have a answer and if not they will find out for you. Great products also!
Richard, San Luis Obispo, CA  02/13/2009
I got the 24/60 folding Cargo Carrier . I had it together in less 5 mins it fits perfect . I give it 5 stars.
John, Crown Point, IN  02/13/2009
Timely shipping, packed good, priced right. Will get more from them
Jack, Phoenix, AZ  02/13/2009
I thought etrailer was professional, knowledgeable and extremely helpful. My experience was great.
Dwayne, Batavia, OH  02/13/2009
Awesome! I bought a 4way flat kit from [..], then found out my van was more complex than a simple cut-in kit, needed a 4 to 2 conversion. [..] quoted me over $60, and they were going to cut the wires. I ordered the T from etrailer, it arrived in two days and was installed in 15 min. Saved $30 and cut wires.
Tracy, Springfield, TN  02/12/2009
I bought the 4 way to 7 way adapter. I ordered it on a Wednesday morning & recieved it on the next day by 5pm. Very fast response & shipping. I would reccomend anyone that has any trailer needs to use etrailer.com.
Casey, Mercer Island, WA  02/12/2009
etrailer.com is awsome. It was quick, and easy. Everything was made very simple by the sites layout. Thanks etrailer.
Marc, North Hollywood, CA  02/12/2009
Great to do business with. This is the second time I've purchased from etrailer. It was a great experience each time. Fast shipping too!
Ron, Fredericksburg, VA  02/12/2009
I am very impressed! Best pricing that I could find and it landed on my doorstep in 3 days.
Jim, Nashua, NH  02/12/2009
So every time I need something to build or repair a trailer, or I need accessories for towing, I check out etrailer. I have friends who build trailers for all kinds of use, and they do the same. Never a bad word. If they say they have it in stock they do and it leaves there is a hurry. Price wise, they are hard to beat by anybody who is legit. Others might say they beat the price, but then you find out it is back ordered or not really what you thought you were going to get. If there is a shipping problem or a problem with what you bought from etrailer, they are on it right away and you get the feeling they are your best friend!! Never do business elsewhere until you give etrailer a try!!
Ron, Montrose, CO  02/12/2009
Excellent customer service. You went the extra mile to be sure the pintle hook would work for my setup. Fast shipping as well
Bill, Columbia Falls, MT  02/12/2009
I have only purchased a couple of items from etrailer, a hitch and now a brake controller. The pricing, and follow up after the order are great. Plus, the website has a lot of good information on installation and product usage. etrailer.com had installation instructions for the brake controller, which was very helpful.
John, Bay Shore, NY  02/12/2009
Thanks for your most professional and personal assistance. You can be sure that I will be telling my friends and using etrailer for all my needs going forward. Thanks again, John
Ernie, Fallbrook, CA  02/11/2009
Thank you for the update on the shipping. Looks like etrailer.com has a permanent customer.
Dick, Tampa, FL  02/11/2009
Thank you, Your company has been a pleasure to work with so far.
Nick, Manitowoc, WI  02/11/2009
My 90981 class II hitch with drawbar was very easy to install on my 2003 Buick Century. The directions were perfect and easy to understand.
Mike, Pawtucket, RI  02/11/2009
etrailer definately went the extra mile, packed and shipped just a few hours after placing my order. Customer service and delivery AAA+++
Bob, Elk River, MN  02/11/2009
Easy to order...saved money, very quick service....2-3 days. I would order from etrailer again. Same hitches as other dealers, but with great savings.
Tom, Marion, VA  02/11/2009
Best online shopping experience I have ever had. The order was simple, delivery was very quick and the product was complete. I have not installed it yet due to weather but am looking forward to an added safety device. I will shop with you again. Thanks
Larry, Williamsburg, PA  02/11/2009
Super fast shipping!!! Great product with a great price. Would recommend to to anyone looking for hitches or bike racks. Thank You
Jim, Kenton, OH  02/11/2009
Very fast shipping, product is better than expected. My order included a wiring harness and the instructions made the job a snap. Thank you etrailer for your fast and courteous service
Larry, Palm Harbor, FL  02/11/2009
I placed my order online @ 12:30 on Friday, I received an email that it was shipped @ 2:30 the same day. It was delivered and installed by 1pm Wednesday. Great service! Thank you, Larry
David, Oshawa, ON  02/11/2009
Great doing buisness with you. Kept me informed as of the shipping details and super fast delivery.
Norman, Monticello, KY  02/10/2009
Great transaction, fast, friendly service, good commumication, fast shipping. Will do business with them again. Thanks etrailer
Josh, Rogers, AR  02/10/2009
It was difficult to find a trailer site the fit all my needs. Etrailer.com had everything I needed in one site. Meaning I didn’t have to order my products from multiple sites and pay multiple shipping charges. Actually, since I spent over $150, my shipping was free. I wouldn’t have been able to accomplish this if I had to ordered from multiple sites. Etrailer.com was the best organized and most user-friendly site that I visited out of the 30+ sites that I had visited. You can feel confident in the purchases you make with etrailer.com.
Herb, Loudon, TN  02/10/2009
I purchased a set of slip on mirrors for my new truck. The pricing at etrailer was very competitive and they shipped my order with-in a day. They also have kept me abreast of the order and shipment via emails. Im very satisfied so far and am planning to purchase a break controller from them in the very near future.
Kevin, Charlotte, NC  02/10/2009
Fantastic website and product selection! I shopped around a lot online to try and find the best deal. Etrailers prices were definitely among the best. Cant really ask for much more.
Rodney, Apo, AP  02/10/2009
Great service. Several companies will not ship to APO/FPO addresses, etrailer never hesitated. Fantastic response and shipped in less the a day!!!
Denny, Clearfield, PA  02/09/2009
Your company and your prices are great. Thanks Again
Joe, Bolivar, MO  02/09/2009
Thanks so much for the prompt reply and the speedy service!! A guy down the hall in our office recommended your company to me. He said he had a good experience with your firm. Now I see why! Thanks again!
Bob, Midlothian, VA  02/09/2009
This is an exciting company....Very customer attentive. The order department was outstanding. Knew what I wanted and gave me several items to choose from in inventory. Great people.
Michael, Idyllwild, CA  02/09/2009
Very easy online purchase, with a quality product at a very competitive price, and prompt shipping, to boot. I will definitely shop here again!
Victoria, Spring City, PA  02/09/2009
You had exactly what I was looking for at a very good price. Very easy to order from and I should be getting my order by the time i need it by. I am very pleased and will most likely order from you again. Thank you so much for your service!
Bill, South Salem, NY  02/08/2009
I thought the whole entire purchase was excellent. Good communications fast service. Thank you very much
David, Laredo, TX  02/07/2009
EXCELLENT SERVICE Item received very fast, and also Item was easy to install Thank you Very much
Frank, Cobbs Creek, VA  02/07/2009
Thank you for the prompt service. The bike rack arrived two days before we were scheduled to leave on vacation and works just great. Look forward to doing business with you in the future.
Peggy, Springfield, MO  02/06/2009
Great service! Thank you!
Mark, Oxford Junction, IA  02/06/2009
Although I just placed my order within the past two hours I have received three emails from etrailer giving me updates. I must say that up to this point I am very impressed. If the outcome of my order is as perfect as it has been to this point, you have gained another satisfied customer that will return.
Thomas, North Riverside, IL  02/05/2009
I dont know how they ship so fast? Will recommend to my friends and family.
Rob, Pleasant Grove, UT  02/05/2009
Im really impressed with the whole shopping experience with etrailer. I cant remember the last time an Internet retailer shipped an item the same day. Oh, right, etrailer for my last trailer hitch purchase. They also make it very easy to find the parts you need for not only your vehicle but also add-ons for trailer hitches, i.e. draw bars and the like. Always a pleasure!
Ronald, Elkhart, IN  02/05/2009
Fast and excellent
Mike, Camano Island, WA  02/05/2009
SERVICE. One word describes it all. Ordered an item on-line during the wee hours at a very reasonable price compared to everything else Id seen. Within minutes of placing the order I was notified the item was in stock and would be shipped the next day. As soon as the sun was up I was notified the item had been shipped and tracking info was available. Thanks for the service
Tony, Charleston, IL  02/05/2009
Outstanding Service could not ask for any better.
Mike, Tulsa, OK  02/04/2009
Great price and super fast shipment, plus excellent communication. This is a top notch merchant.
Mel, Burleson, TX  02/04/2009
What a great company to buy from. Shipping is the fastest on the web.
Thomas, Fremont, CA  02/04/2009
You have been very helpful and informative....thank you! The front/2nd seat mats work great....a good choice.
Jim, El Cajon, CA  02/04/2009
It was fast and easy.
Garry, Mobile, AL  02/04/2009
Etrailer did a great job just as they have always done in the past. I ordered my trailer hitch over the weekend not expecting it to get to me until the folling week and much to my delight I got my hitch on Wednesday. Thanks for doing a Great Job.
Danny, Pooler, GA  02/04/2009
Great service and I will be back
Lyman, Aspen, CO  02/04/2009
EXCELLENT service
Tom, Billerica, MA  02/04/2009
Shipped out first thing Monday when I placed the order on a Saturday. Will be here tomorrow Thursday. No one else had the part and no one even the parts guy at Kia knew about the quick connect on the Kia Sorrento. Will be buying all my trailer parts from e-trailer from now on! Thanks
Cliff, Olive Branch, MS  02/04/2009
Customer service was friendly and knowledgeable about the products. I had a pleasant and efficient shopping experience with etrailer.com.
David, Independence, MO  02/03/2009
This is the second hitch reciever I've ordered from etrailer.com. Same efficient ordering process, and the fastest shipping from an internet retailer. Ordered it Sat night, got the hitch Tues morning. I would definately use etrailer.com again.
Preston, Visalia, CA  02/03/2009
I think this 2 bike rack you sold me is the best one I could ever find. It holds my bikes super steady and locks onto my truck so I can leave them out in the parking lot while I eat lunch. Good Good product will buy from you guys anytime Thanx
Harry, Enoree, SC  02/03/2009
Beautiful items reasonably priced with fast shipping and great, courteous service. Enjoyable transaction
Matt, Punxsutawney, PA  02/02/2009
Customer service was very helpful answering my questions and placing the order. Nice experience, would buy again.
Frank, Sterling Heights, MI  02/02/2009
That's what I call fast shipping. I won't forget you guys the next time I need etrailer for parts. Thanks again, Frank
Bob, Gainesville, GA  02/02/2009
Looking at a lot of sites for a trailer hitch & wiring, eTRAILER.com was the only one to specifically address the issues re: my 2000 Volvo V40. They were the only site to tell me the V40 wiring could not handle a trailer circuit without the modulite kit. The trailer hitch fit my car like a glove and I was able to review installations directions before ordering. Everything was sent out within 24 hours and was received in good shape. What I ordered was exactly as described on the site. Extremely satisfied with this company. They are bookmarked for future purchases.
Jack, Rockport, TX  02/02/2009
What can I say? ...a fair price and great service along with decent installation instructions. No complaints here. Jack
John, Roselle, IL  02/02/2009
I would never buy trailer stuff from anyone else...Fast shipping, friendly service at a good price and I never had to leave my office. Thanks
Doug, Pleasant Hill, IA  02/01/2009
Excellent customer service when ordering hitch and wiring. E-mailed tracking number and shipping date. The products ordered were of excellent quality and reasonably priced. I would highly recommend etrailer to my friends. My experience was the way it should be! Great Job!
John, Norfolk, VA  01/30/2009
Great guys to do business with,fast shipping they shipped my order about an hour after I placed it.They have the best prices,I know because I seached the internet for an hour and couldnt beat etrailers prices.I will buy all my trailer needs from them. Thanks again etrailer, John
Harry, Pikeville, KY  01/30/2009
The staff with etrailer goes above and beyond by providing exceptional customer service. Great communcations, fast, and free shipping. Highly recommended!
Mark, Monroeville, PA  01/30/2009
So far so good very informative and quick. makes ordering online easy.
Tom, Las Vegas, NV  01/30/2009
I ordered my hitch and wiring and received an e-mail less than 2 hours later that my parts have already shipped. Amazing.
Jim, Canton, GA  01/30/2009
Couldn't had expected a more positive buying experience!!! The hitch and rack are perfect. Thanks!!
Michael, Loganville, GA  01/29/2009
Very nice transaction. Shipping was super fast. From the time I placed my order to the time it was delivered was four days, and I did the standard shipping! Will do business with etrailer.com again.
Robert, Poughkeepsie, NY  01/29/2009
Excellent service!
Behrouz, Austin, TX  01/28/2009
Great customer service. Thanks
Brandon, Cedar City, UT  01/28/2009
etrailer.com is great. really easy to work with and shipping was great. They even upgraded my shipping for free. Would recommend to anyone.
James, Valencia, CA  01/28/2009
Good job, very friendly people, order shipped when promised.
Brent, Charlotte, NC  01/28/2009
This is the 2nd time Ive purchased a hitch from etrailer - website is extremely easy to navigate to get a great set of options from which to choose at a great price point. So much information is available on these products as well to ensure an educated buy along with the installation instructions. Awesome site for those seeking to save some money & install these simple hitches yourself - would recommend this site to anyone.
Kelly, Madison, AL  01/27/2009
Smooth and easy to use
Andrew, Petersburg, MI  01/27/2009
Great service, I had a few questions about what I was buying and they got right back to me as soon as they could. shipping went out right after I ordered it basically. All around, If i ever need any other trailering supplies, I will be coming here. And now I cant wait to get my stuff!!
Ray, Santa Maria, CA  01/27/2009
Just before 2 pm, I called with some questions and ordered the components. At 3:06 pm I receive an email telling me that my order of a hich, brake controller, etc. has shipped. Curteous helpful person on the phone, and 1 hour after ordering to shipping. Amazing!
Joe, Indian Hills, CO  01/27/2009
Great service
Eric, Johnsburg, IL  01/27/2009
VERY Pleased with the service provided by etrailer!! A+++ Thanks!
Dave, Denver, CO  01/26/2009
You guys are the best! Your help with the brake controller saved me many hours of research and work!
Alan, Pikesville, MD  01/26/2009
I think ETrailer is one fantastic company. Their inventory is real and available when others cannot delivery. Their service is unquestionable and their order fulfillment system is virtually instantious. They are cooperative and care about their customers. Go to them first before running all over the web looking for the part you want. In short, a great company.
Julian, Mebane, NC  01/26/2009
Best price in the market and their comunication was incredible along with the super fast free shipping! It will be my first place to go next time I'm looking for parts.
Ronald, Centreville, MD  01/26/2009
ETrailer has very competitive prices and very efficient service. Their product are of high quality. I appreciate that they keep me informed, by e-mail, of my order status. Ive ordered from E-Trailer four or five times and have never been disappointed.
Jody, Horseshoe Bend, AR  01/26/2009
Excellent communication. She was very helpful, because I wasnt sure of my terminology, but she figured it out for me. Really, really FAST shipping. I'm not really in big needs of camper and trailer stuff, but if Im ever looking for stuff like this, I sure know where to look. Thank-you again for all your help and lickidy split shipping.
Norberto, St. James, NY  01/25/2009
etrailer is a great website and easy to order from. I told all my friends about it and will use it for all my truck needs.
Garland, Harrodsburg, KY  01/24/2009
Great communication and very fast shipping. Certainly would use again.
Jessie, Vivian, LA  01/24/2009
The Fifth Wheel Custom Install Kit W/rails- Dodge Ram Full Size, fit perfectly. A true bolt on kit. Ordered Monday morning, got it on Wednesday. I am very happy with your service. Thanks
Jim, Arvada, CO  01/23/2009
The Honda CRV hitch and harness mounted exactly as described by etrailer instructions both written and video and in the time estimated. Was very easy and saved a bunch over the car manufacturers price. I would not hesitate to recommend or order from etrailer again.
Ken, Rockville, MD  01/23/2009
While looking to replace a broken taillight on a trailer, I wanted to replace it with the exact same brand and model, I came across etrailer.com. They had the exact light I was looking for and it was very easy to find. To top it off the cost from etrailer, including shipping, beat all other vendors I came across and it was shipped the same day I ordered it. Ill be back for my other trailering needs!
Mary, Fairfax, CA  01/23/2009
You can't find a better price than etrailer. Shopping is very easy, no login just very streamlined and fast check-out. Their shipping is super fast too. Just a great e-retailer. Check out their bicycle accessories, you'd be surprised at how much they carry in addition to racks and hitches. And again all at the best price I checked!
Penny, Houston, TX  01/23/2009
I am very pleased with the great customer service that I have received. Very pleasant employees that stay on top of the situation. Im glad I found your Company! Thanks, Penny
Darrell, Hallsville, MO  01/23/2009
This company is awsome. They took care of all my trailer needs and sent what I ordered right out.
Jon, Austin, TX  01/23/2009
Fabulous service, if only all online retailers were like etailer.com. Thank you for restoring my faith in online shopping.
Wade, Des Moines, IA  01/23/2009
I would like to say etrailer.com is a fantastic site to deal with.
Gary, Perkinston, MS  01/22/2009
Wow. Cant believe how fast my order came! It was a small order, but your personal service will bring me back. Thank you.
Ruby, Anchorage, AK  01/22/2009
The representatives I talked with were very helpful. The item was shipped the next day.
Don, Rose Hill, KS  01/22/2009
Very fast service. Went on very easily and fit perfectly. Looks good installed.
Clifford, Kingwood, TX  01/22/2009
Received my trailer hitch in the time promised. Everything fit perfectly and I wasnt missing any parts. Instructions were clear and easy to follow. Ive since placed an order for the trailer wiring harness and look forward to a similar experience with it. I will recommend your products and service at every opportunity. Thanks, Cliff
Andrew, Mebane, NC  01/22/2009
Etrailer! The company whose business model is THE model for all other businesses. Easy to buy from, easy website navigation, great prices I compare thoroughly so I know! and great tools online product instructions to view before purchasing and helpful product/installation videos. Etailer has it all. Now I would love to have been paid to say all this it is the truth! but, unfortunately, I wasnt.
Chris, Orange Park, FL  01/21/2009
Was a good shopping experience. Dont often order online but found the LED lights I needed on etrailer.com. Ordering was simple, received several e-mails with updates on the order and they upgraded the shipping at no cost. I received the items today and they arrived well packed and a better product then the product picture indicated. Pleased with the process.
Zank, San Diego, CA  01/21/2009
Fast shipping on my BMW hitch and ball. Even shipped on a holiday. Great!
Lisa, Dunwoody, GA  01/21/2009
Thanks so much! I love my product, and the customer service was great!
Carl, Fairfield, OH  01/21/2009
Thank you. Once again, your service has been exceptional. It's rare these days to experience such a high level of customer support/satisfaction.
Bill, Breckenridge, TX  01/20/2009
Thanks for the fast service. I'm quite pleased.
Ryan, Payson, UT  01/20/2009
I bought two hitches one for my Honda Pilot and one for my Ford Ranger. Both were the no drilling models. The install times shown were right on and they came with simple easy to follow instructions. They shipped super fast and have a great quality product. I also purchases the MasterLock trailer lock set and the towing package with the balls and receivers. It completely set me up to tow my trailer. Thanks! I would definetely shop here again for my future trailer needs. Their website was easy to use and provided a great recommendation.
Michael, Irvine, CA  01/20/2009
Very good service and great website.
Rod, Littleton, CO  01/20/2009
Good selection of products at reasonable prices. Very easy and simple to order, lightning fast service, shipped within a couple of hours of ordering
Mike, Newport News, VA  01/20/2009
Fast shipping and you what the part fit and works fine. Paid $100 less here. Thanks PS I will be ordering a hitch step soon.
Joe, Dearborn, MI  01/20/2009
Fast shipping. Good communication. Pleasure doing business. Thanks
Joe, Waite Park, MN  01/20/2009
Very happy with my purchase, and very fast shipping. Item was well packaged and exactly what was advertised. I would buy from again.
Rick, Spokane Valley, WA  01/20/2009
WOW!!!! Fast shipping, accurate, and just what I was looking for. Great Price on this hard to find item. Will do business again when in need.
Rex, Queen Valley, AZ  01/20/2009
We found etrailer.com to be extremely user friendly. We have spoken to them both via phone and e-mails. The customer service reps were all so friendly and helpful. etrailer.com stands by their products and their policies such as their Price Pledge. We ordered a hitch and were very pleased with the item and the delivery process. In speaking with another friend, he said that he, too, had ordered from etrailer previously and was also pleased. You wont be disappointed if you do business with etrailer.com!
Michael, Sarasota, FL  01/19/2009
WOW great answers to my questions. [..] and even sites that specialize in hitches didn't have any knowledge whatsoever. You guys are really good. and quick order processiong too!
Rex, Harrington, DE  01/19/2009
Great Service Arrived very quickly
Jon, Pace, FL  01/19/2009
Very nice experience.
Donald, Punta Gorda, FL  01/18/2009
Good prices and quick shipment
Ron, Middleburg, FL  01/18/2009
Placed order on Monday. Received on Thursday! Got what I ordered. great service. I have saved their page in favorites and when I need any thing for a trailer it will be from this company. Very professional.
David, Passaic, NJ  01/18/2009
After searching 9-10 web sites erailer is the best I saw. I did call three other companies and all wanted to sell me the carrier but had no idea how to attach it to my roof. I called etrailer and right away I knew talking to someone who knows their products. She knew products and erailers web site inside out. I did not think twice about it and gave her the order. I'm very happy and will refer etrailer, only a fool would buy somewere else.
Ed, Hudson, FL  01/17/2009
Good response, good product line, which is important and speedy response in shipping. Thank you, arrived yesterday
Bob, Scenery Hill, PA  01/16/2009
Very knowlegable and courteous staff. My order was delivered on time, sent out on a Monday, had it Wednesday of the same week. Gooseneck hitch and brake controller was an easy install.
Andre, Dania Beach, FL  01/16/2009
Thank you for your fast response, I really appreciate your excellent service
Tony, Newberry, FL  01/16/2009
I've placed 3 different order with etrailer and had great assistance and service as well as excellent prices each time - highly recommended!
Dennis, Las Vegas, NV  01/16/2009
etrailer Thank YOU! These guys did a great job with my order, they were timely, upgraded my shipment so that it would arrive earlier than expected for free and on top of that they had exactly what I wanted! Thanks
Maurice, Newnan, GA  01/15/2009
My shopping experience at etrailer.com has been extremely satisfying. My order was placed on tuesday and arrived at my door on thursday afternoon....all ordered parts and instructions were delivered without one single problem.....I'm impressed! THANKS ETRAILER.COM...i will use your service again.
Brian, Poway, CA  01/15/2009
Wow, so far this has been one of the best online purchasing experiences I have had. Thanks for the great customer service!
Pete, Huntley, IL  01/15/2009
Wow! What super service! You guys are great. You can be sure we'll spread the word.
Bob, Tyndall AFB, FL  01/15/2009
OUTSTANDING! Placed a huge order 128 items in the morning, shipped by lunch time. It doesnt get any faster or easier than that.
Randel, Runaway Bay, TX  01/14/2009
I don't do a lot of ordering things on line but your company has made this order a GREAT experience and I Thank you.
Jake, Huffman, TX  01/14/2009
etrailer.com is a great site and easy to navigate. Ive ordered twice from them so far and have been very pleased with the products, the prices and the way they have handled my orders. Check it out and see for yourself, they just might have what your looking for…
Michael, Santa Cruz, CA  01/14/2009
Wow, that was so fast order processing and shipped in one day! Big thanks!
Dan, Hudson, WI  01/14/2009
Etrailer rocks!! I ordered a hitch bar on Saturday and it arrived by Wednesday. I couldnt ask for it any faster without spending for priority shipping. Thanks etrailer!!
Glen, Hallsville, TX  01/14/2009
etrailer had just what i was looking for at a good price. very fast shipping. thank you very much etrailer
Daniel, Concord, NC  01/14/2009
Just wanted to Thank You for your extremely quick shipping. Arrived in 2 days from time of order and your sales rep gave me a great deal on the shipping cost. The products I purchased were exactly what I needed and work flawlessly. I will return if I need more merchandise for my towing needs. Thanks Dan
Jamie, Leland, NC  01/14/2009
The hitch was received- as promised- and installed in less than25 minutes. Great product and fantastic customer support!
Shawn, Pittston, PA  01/13/2009
Thank you. Great product Easy to assemble Great delivery Thank you very much
Tom, Oakville, CT  01/13/2009
Loads of great products! Excellent website! Went to the max to be helpful and make shopping experience great!!!
Dan, Edgewood, NM  01/13/2009
Received my order on time. Correct parts, packed correctly, the hitch and brake controller is now installed. I am very happy with Etrailers fast shipping, good service and excellent prices
William, Cookeville, TN  01/13/2009
etrailer had the best price by far, from what I could find. shipping was early, and their on line installation instructions were clear. I was able to decide if this was a project I wanted to tackle myself. I would recommend, and will use etrailer again.
Kip, Highland, UT  01/13/2009
I have had some difficulty finding a proper hitch for a Jeep Cherokee and had obtained costs through various suppliers. I then recalled that many years ago, I had purchased several hitches which were of the brand name, draw tite. I had this particular brand of hitch put on several of my vehicles over the years and used them without incident to primarily tow boats to the local lake. I went to the internet and entered draw tite tow hitches in one of the search engines. I had no idea if this particular company was still in business or if this brand of hitch was still available. The returns directed me to etrailer.com. In looking through the product line I found the desired hitch and accompanying wiring harness at a price considerably lower than those quoted from other sources. I received free shipping and even obtained an upgrade in shipping. To my surprise the items purchased were also shipped the same day I placed my order. Needless to say, I am very pleased with the level of customer service I received and will etailer.com will certainly be one of the first places I check for future towing needs.
Mike, Shoreline, WA  01/12/2009
etrailer is the best, Thanks.
David, Garland, TX  01/12/2009
Etrailer has been a real godsend for me. Im etrailering the third car in less than a year Equal or better than OEMs at less cost and always available. Very prompt delivery with someone available to help if something doesnt work out.
Matt, Rolling Meadows, IL  01/12/2009
The service and shipping speed were amazing. I placed an order, paid for regular shipping, it was upgraded for free, and I think it took less than three days to get my order from the day I placed it. Prices were reasonable on the shipping and the trailering equipment as well. Thanks for the quality experience. -Matt
Amado, Miami, FL  01/12/2009
The ordering process was absolutely painless The processing and shipping of the order was fast. Kudos to your staff.
Joe, Gig Harbor, WA  01/12/2009
I continue to be impressed with the customer service! It's hard to find customer service this good anymore.
Russell, Friesland, WI  01/11/2009
Found what I needed and it was shipped quickly. Fair price. Always check etrailer when I need trailer parts.
Jerry, Lewisville, TX  01/11/2009
I was happy with the service and products. Everything was as described.
Raymond, Buffalo, NY  01/10/2009
I am very satified with the transaction and the merchandise. This is the 2nd time I have bought a class II hitch from etrailer and both times the process has been easy and the delivery has been fast.
Rob, Seale, AL  01/10/2009
Excellent customer service. Fast shipping. Easy returns and incredible technical support. Not just an incredible trailer accessory company, but a great company to do business with period!
Ed, Nederland, TX  01/10/2009
I got really great service from etrailers and would recomend that everyone try them out.
Luke, Powell, WY  01/09/2009
The Best service I have ever had. I will definately use etrailer for all my trailer needs and wants.
Mike, Hoover, AL  01/09/2009
Great price, Great customer service, Great response via e-mail with tracking info, very quick shipping. Ordered bike rack on Wednesday, received it Friday. Very pleased customer!
Gregg, Hartland, WI  01/08/2009
Very fast shipping, great communication and great product! Overall, an outstanding shopping experience! Nicely done.
Danny, Huntersville, NC  01/07/2009
The customer service from etrailer has been outstanding. It's very refreshing to find a company that values its clients as you do. Keep up the good work! I will be sure to tell my friends, family and co-workers about the great service that I have received. Thanks again!
David, Littleton, CO  01/07/2009
This is one of the best organized web sites I have used. It was really easy to find what I wanted. There were lots of hitch models to choose from, with great descrptions of each.
Mike, Conifer, CO  01/06/2009
E trailer once again has filled the void that my local stores can not provide. I went to a local retailer who said he had the part only to get there and have him tell me he sold the last one. I wasted my time and gas. One call to Etrailer and my order was complete,less than 2 minutes. I highly recommend these guys.
Rex, Queen Valley, AZ  01/06/2009
Your company and the people, who work for it, are a "consumer's dream". Not only do you have very competitive prices for a well-respected product, but you are all so friendly and professional.
Doug, Kansas City, MO  01/06/2009
Great experience-exactly what I was looking for, fairly priced, and I received my shipment two days after I ordered it. I highly recommend etrailer.com.
Francis, Twp, ME  01/06/2009
Thanks for the good service. The reason I bought from you was the price. But, now I see the service is good too. Frank
Bill, Erma, NJ  01/05/2009
Insanely fast shipping. Received about 4 days sooner than I expected around the holidays. Was also exactly what I was looking for. Thanks again.
Matthew, Lisbon, ME  01/05/2009
eTrailer had the most competitive pricing I found online. Smooth transaction, great updates on shipping and tracking information.
Dan, Glen Ellyn, IL  01/05/2009
OUTSTANDING phone service, and best price on my Rola cargo-bag available: $10 less than anyone else for the same item, and the shipping was FAST. Next time, I'll shop here first.
Gus, Kingwood, TX  01/05/2009
I was very pleasantly surprised at the professionalism and patience your representative had with me. She talked me through several options and gave me a very imformative lesson on hitches. I would recommend your company to my many trailering friends. Thanks
Leah, Palestine, TX  01/03/2009
Thank you for speeding up the shipment of my order. I have told a few people about etrailer's good prices and will now have a great outlook on your customer service also. Great experience with etrailer. Good prices and great customer service.
Nathan, Jacksonville, FL  01/03/2009
My Dad thought it was the best Christmas gift ever. He loved it. You and I sent him into retirement with a pop-up trailer forever. Thanks, guys.
Karl, Sugar Land, TX  01/02/2009
Easy web site to navigate. Product descriptions and pictures are very good and installation manuals are easily available to review before ordering. Got a quick reply email after the order saying it was being processed and a confirmation the next morning that it had shipped. Overall a very good shopping experience.
Thomas, Waxhaw, NC  01/02/2009
It was my first time that I used etrailer. I have to say I am very impressed with their customer service. I would recommend them to a friend. Well done
Chris, Shawnee, KS  12/31/2008
Wow!!! Wicked fast shipping! Arrived the next day after ordering... how do they do that????! Installation was a breeze for both the hitch and trailer wiring harness. Cannot express how pleased I am!!! Way to go E-Trailer!!!
CE, Talent, OR  12/31/2008
You guys are awsome!!!! I have ordered from others companies via Internet and no one compares to you guys. I appriciate the e-mail confirmation that the products i have ordered is in stock and will be shipped. I have placed orders with other places before where I hear nothing from them and when I call to check status only to find out my product is out of stock. You guys make it easy and worry free to order from. Thanks
Chris, Grand Rapids, OH  12/31/2008
Fantastic service, upgraded shipping at no cost to me! Everything I expected and more.
Jonathan, Montara, CA  12/30/2008
INCREDIBLE service. Great communication. Hitch was shipped from the manufacturer and arrived the day after I initially placed the order. Best price I could find, as well. Very pleased to recommend this exemplary company and its representatives.
Todd, Menomonie, WI  12/29/2008
Great service, fast shipping, easy tracking system.
Craig, Millerton, NY  12/29/2008
The service and products that I received were exceptional. I would recommend etrailer to anyone.
Tommy, Westwego, LA  12/28/2008
Great store to do business with. Etrailer upgraded the shipping method at no charge to me so that I would receive my order by Christmas! How nice!!!
Evelyn, Raymond, MS  12/26/2008
Customer service is excellent at etrailer. If you send an email you will get a response. You wont find that everywhere. I found that this site has one of the largest inventories of small parts. I often order for my husband so I know the sites that are good.
WL, Columbia, SC  12/26/2008
I was very pleased with the shipment of my hitch, the professionally packed, and the speed of delivery just before Christmas, My father was very surprised on Christmas Day. eTrailer.com has it all! hands down, WORD! Thank you very much and Happy Holidays.
Rodney, Roanoke, VA  12/26/2008
This has to be one of the best online shopping experience Ive had. Very good contact back after the order and very prompt shipping. Thanks, Rodney
William, Cincinnati, OH  12/25/2008
TOP NOTCH!..service and shipping are tops. Going to order again!
Jil, Powder Springs, GA  12/25/2008
Looked all over the web and decided to use eTrailer - fast shopping easy checkout and quick shipping with tracking!! Husband loved it:!! Thank you for making Christmas a bit more special Thank you!!
Tom, Camby, IN  12/24/2008
You guys Rock! I have never, had a more positive buying experience! Ordered late in the day, Dec 22nd and recieving hitch Dec 23rd! Obviously you processed my order immediately! Hitch was first quality Draw-Tite. Wiring harness was super easy to install and high quality as well. […] I recommend you to everyone! Thanks, Tom
Gary, Tustin, CA  12/24/2008
Thank you all for your communications and super service!
Mike, Carpentersville, IL  12/23/2008
Very easy and pleasant experience. Thanks for the constant communication.
Keith, Durant, OK  12/22/2008
Wow! Great Service! I placed the order at 12:07 pm, at 12:29 I received an email that my items were in stock, then at 12:43 I received another email that the items had shipped. I wish more suppliers were like etrailer.com. Thanks
Clarence, Harrison, AR  12/21/2008
Service was extrordinary, product arrived much sooner than expected & communication was great.
Steve, Tucson, AZ  12/20/2008
Fantastic customer service and very friendly person on the phone. Quick shipment for an item that wasnt even in stock. AAA+++ in my opinion!!!
Brad, Des Peres, MO  12/20/2008
Second time I have ordered from etrailer and I will continue.
Michael, Redwood City, CA  12/19/2008
You guys ROCK! It is companies like yours that can put our national economy back on track. Best of luck!
Judy, Orange Beach, AL  12/19/2008
I found everything I needed easily and the information was very helpful. I would definitely recommend your website to everyone who might need your products.
Jim, Ransom, IL  12/19/2008
Wonderful place to do business with- ordered one day received the next- very fast service. Thank you
Mark, Temple, TX  12/18/2008
Excellent product and quick delivery. Will buy again from them.
Rebecca, New Orleans, LA  12/18/2008
Unbelievably affordable products of my interest.
Dave, Columbia, SC  12/18/2008
You guys are awesome! Fastest shipping Ive ever seen and the products look great on my trailer! Couldnt ask for better customer service! Keep up the outstanding job!
Tom, Harriman, TN  12/18/2008
I appreciate the confirmation and shipping of my order by e-mail. It is nice to know that a company takes time to keep their custmers informed of the processing of the order.
Rod, Randolph, NY  12/18/2008
You get the things you order on time. If you need help you get to talk to people that know trailers and can help right now.
Phill, Waterloo, IA  12/17/2008
Fast service!
David, Jackson, FL  12/17/2008
Prompt phone service. Very polite and knowledgeable customer service and sales staff. Very satisfied customer. Will shop with etrailer.com again as a new RVer.
Anthony, Georgetown, KY  12/17/2008
Excellent service. Very fast delivery in spite of the holiday season. This order shipped so fast that I didnt even have time to think. WOW!!! Thanks, and everything worked great!!!
Ed, Lakeland, FL  12/17/2008
By far the best web purchase experience I have ever had. From their extensive product offerings, to their easy to navigate web site, with everything right where you expect it to be and navigates like you expect it to. If you really want to experience the lost art of premier customer service, just give these folks a call. Extremely friendly, knowledgeable and quick to see to your needs, not theirs. In my case, one of my shipping boxes was damaged in transit and two small brackets were lost. No problem, a phone call later and they were on my doorstep in a few additional days. On top of all of this, after extensive web searching and calling of local dealers, no one could come close to matching etrailers prices. On top of that, no shipping charges either. Thanks, etrailer
Henry, Mayo, SC  12/17/2008
Great professional service, customer for life!
John, Portland, OR  12/17/2008
I shopped from E-Trailer for the first time and found the customer service to be very helpful and knowledgeable. I was guided through the purchase and everything was explained to me very clearly. I am very pleased with the service, thank you E-Trailer.com! John
Steve, Nashua, NH  12/17/2008
eTrailer has been a great source of tailer/hitch/auto related accessories at reasonable prices , great shipping service and quality. in todays world of questionable e-sites and venders it is nice to have a source such as this where everything is as advertised with a good attention to customer service and value keep up the good work !! - Happy Holidays
Kimberly, Old Hickory, TN  12/17/2008
It was a very quick and pleasant experience. The lady that took my order was very knowledgeable and nice.
Barry, Franklin, TN  12/17/2008
This is my second order from e-trailer. One of the best online experiences Ive had...Shipping is fast and accurate. Reasonable prices. Good job e-trailer!
Nicki, Rochester Hills, MI  12/17/2008
My experience was great! I will absolutely shop here again.
Dave, Union Grove, WI  12/17/2008
My order has been received in great shape. I will keep you in mind for my future trailer needs. Thanks. Dave
Tom, Lake Elmo, MN  12/17/2008
Thank you very much. This is my first time doing business with your company and it's turning into a great experience. I wish I would have found you sooner. Keep up the good work!
Ryan, Rockville, MD  12/17/2008
You all are awesome. I am a first time customer, and I could not be happier with your customer support up to this point. Thank you!
Deborah, Clayton, CA  12/16/2008
Great service. Nice having a knowledgeable salesperson. Keep up the great work! As Arnold Schwarzeneger said - I'll be back. -Deborah
Dick, Albuquerque, NM  12/16/2008
I've shopped at this site several times and I've never been disappointed. The process has been smooth and the products have been on time and what I've ordered.
Dan, Solon, OH  12/16/2008
The sales representative was unbelievably helpful and knowledgeable about the products I purchased. I will shop online with etrailer in the future.
Pam, Appleton, WI  12/16/2008
I thought it was very easy and very competively priced. I am even more pleased now that my order has shipped and will arrive in 3-5 days. I have always been a procrastinator at this time of the year thank you!
Mark, Lexington, KY  12/16/2008
I just wanted to take a moment to personally extend my gratitude for the personal assistance I have received from Etrailer. I only wish I had more vehicles with hitches, because my experience with the company has been absolutely excellent!
C. Douglas, Syracuse, NY  12/15/2008
The shopping site of etrailer.com has been a quick and easy process. They keep you updated on your order thru e-mail and there is no wonder where your order is. I expect to receive my order without delay and for me that is important. thank you etrailer.com
Mike, Burbank, CA  12/15/2008
Great price and amazing delivery time frame!
Douglas, Phoenix, AZ  12/14/2008
Shipment was VERY quick and I got exactly what I was wanting. Cant ask for anything more than that. THANKS!!!!!
Larry, Findlay, OH  12/13/2008
I ordered a Valley 82790 hitch and 30127 connector kit for my 2009 Tacoma and got it in 2 days! Installation was easy - the directions were clear and exact and the hitch and connector fit perfectly. all for about 1/3 the cost of having the dealer install one. Thats 1/3 the cost, NOT 1/3 off! Thanks etrailer!
Marion, Apollo Beach, FL  12/13/2008
Service was great got the package in 3 days.
Douglas, Penns Grove, NJ  12/12/2008
I tell everyone about you. They cant believe the quickness that you receive your orders. And the prices cant be beat. Thank You for such a great site.
Charlie, Spotswood, NJ  12/12/2008
Very good service. Would order again when needed.
Carlos, San Marcos, CA  12/12/2008
Its always fun and easy to browse around the website and very easy to order something. Shipping is always surprising fast and all the products I have ordered are very good quality.
Tommy, Burns Flat, OK  12/12/2008
First order from etrailer. Wow FAST ship. Great communication. Good prices. I will be back.
Jack, Warren, MI  12/12/2008
Super easy to deal with..got all my items here, 1 stop shop. Great prices even beat [xxx]...Super fast shipping next day. shipped AAA+++ Thanks will use again
Christopher, Granger, IN  12/12/2008
I ordered a Thule bike rack this summer and was pleased with your service and the product. Your web site is well designed and provides more product information than can be found on other sites. The videos are very helpful, providing the 'touch and feel' that is often missing when purchasing via the internet. With this order, you have exceeded my expectations. I am leaving town for a Christmas trip next Friday, which is why I have ordered the carrier.