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Customer Feedback and Reviews

viewing 1 - 150 of 29018 customer comments


Holy crap! These guys are legit. Ordered my items around 4:00 pm on a Saturday and got a confirmation around 6:00 pm the next day Sunday that the items has shipped. These guys dont kid around. What an awesome job and great prices too.

Jay - Tucson, AZ

09/22/2014


Excellent! Wasnt sure what Standard Shipping would get me as I needed the lenses soon but they shipped the same day and I received them two days later. Will definitely use again!

Glenn - Omaha, NE

09/22/2014


eTrailer carries many things that are difficult to find elsewhere. I have made two such purchases and felt their prices were very fair. Also, when I placed my last order there was a problem with the mailing address. Within ten minutes of placing the order a real person called me and straightened it out. I didnt get an email about the situation, asking me to make a correction, and then never knowing if the information was communicated correctly. They responded quickly. I will continue to shop eTrailers website and hope you do as well.

Ronald - Albuquerque, NM

09/22/2014


Item as described, quick ship! Thanks!

Aaron - Bolingbrook, IL

09/22/2014


I worked with Judy to order my 12 VW Golf TDi kit, and Im very happy that I did not order from another website. She was very helpful and noticed that I was going to get the wrong wiring parts if I ordered from eBay.

Andrew - Burlington, VT

09/22/2014


It works fine. The only problem I had was conn. the tabs into the fuse block. It is located up near the dash on the drivers side which was very hard to get to otherwise i like the operation of it.

Barry - Asbury, NJ

09/21/2014


Ive bought a few things through etrailer, you cant go wrong here, good prices and fast shipping.

Larry - Montgomery, OH

09/21/2014


The front mount hitch arrived promptly, fit perfectly.

Robert - Laingsburg, MI

09/21/2014


Ordered a wiring harness for a 2011 f-350. Post office lost it. Not the fault of etrailer. Very happy with customer service. They care about getting the product to the customer. I received three emails to help me track down missing package. Thanks

Chris - Tabernash, CO

09/20/2014


good customer service

Mike - Burlington, WI

09/20/2014


Very fast delivery. Good products as advertised.

William - Simpson, IL

09/20/2014


Ordering was very easy and you can pick which shipping method you want. The trailer lights ordered was a good fit and finish product, I would use etrailer again.

Jonathan - Crossville, AL

09/20/2014


A commendable job. Talked to Mark, late Monday afternoon, ordered the part I needed, which I couldnt find anywhere as it was listed out of stock with other suppliers. Order was shipped immediately, and I received it Thursday evening. Installed it today, and everything fit together well. Great service!

Austin - Victoria, BC

09/20/2014


Bought a Yakima Double Down bike carrier. Simple to order, quick shipping, and easy to install.

Doug - Chattanooga, TN

09/20/2014


Shopping at etrailer is always a great experience. Best prices, fastest shipping, and great customer service. Thanks again!

Rick - Germantown, TN

09/20/2014


Let me start by thanking Nicole R for the quick response to my emailed question! Product was easy to track from your website. When I got my shipment the product was in perfect shape with easy to follow directions. I will be ordering from etrailer.com again!!

Tom - Mays Landing, NJ

09/19/2014


The site is very easy to use and the order shipped the same day. My item was easy to locate.

Bill - Versailles, MO

09/19/2014


Had about 4 days to get a pair of tires for my utility trailer. etrailer had the best price, but the shipment estimate said maybe in time, maybe not. Called & spoke with Karen. She was able to get he tires shipped out the same day and they arrived with plenty of time to spare. Excellent job and thanks.

Kirk - Sharpsburg, GA

09/19/2014


Very easy to navigate the web site, resonable prices.. fast service…

Robert - Cook, MN

09/19/2014


GOT ORDER QUICKER THAN EXPECTED. DESCRIPTION AND AND PRODUCT SPOT ON.

Donald - Heflin, AL

09/19/2014


Everything ordered came quickly and well packaged. Excellent easy transaction and communication.

Steve - Staunton, VA

09/19/2014


Very quick service Very impressed.

Kathy - Fresno, CA

09/19/2014


My expierence was fantastic placed my order one of the items was not in stock got a email letting me know .then I lost all my info on my order and called spoke to a very helpful young lady who helped me very pleased with etralier and would shop them again thank you all so much . Albert snape

Albert - Southampton, MA

09/19/2014


Thank you. I was able to update my order a couple of hours, after I ordered online. This updated saved me another shipping charge on the item and only upd the orginal shipping a small amount. Lexus was very helpful is assisting with the update. Thank you again for being a great site to shop. I chose etrailer over another vendor because shipping was so reasonable. The total price on one itemx2 was over $4 more but your shipping rate made up for the difference.

Randall - Coon Rapids, MN

09/19/2014


very good service thank you

Robert - Sacramento, CA

09/19/2014


Called for help on which spare tire bike rack would be the best for my car. Janet was helpful and watched the same video I was to answer my question correctly. Received my rack yesterday will be mounting to my car this weekend. First time Ive used etrailer.com and will look here in the future for other items I need.

Beth - Tampa, FL

09/19/2014


I am very pleased with the shopping experience at etrailer. I have shopped here before and always find myself returning to this site because of the ease and the availability of products. They always seem to know what I want and have it ready to ship.

Kerry - Baton Rouge, LA

09/19/2014


Very good price , wasnt able to track item from their Email. They sent me the location of my item. Item was exactly as advertised.

Robert - Baytown, TX

09/19/2014


Cathy at etrailer was very accommodating taking my phone order. I received an email w/ shipping/tracking info., order received on time, parts were as expected. Good experience. 2nd time Ive ordered from etrailer, and will shop here again.

Keith - Noonan, ND

09/19/2014


Accurate descriptions, wide product selection, competitive pricing, FAST shipping…PERFECT!

Mark - Hillsboro, IL

09/19/2014


called in with a concern about product. after talking to Marcia, she took care of everything. its people like her that make your business successful. she is a great asset. her ext. is 529. thanks for the great service.

Casey - Tulsa, OK

09/18/2014


Anna S was extremely helpful to the right parts to add a hitch to my 2010 Toyoto Prius. She was able to look up my old order history to make sure I had everything need to use my old bike rake I purchased many years ago through etrailer. Great and friendly service, and great prices!

Derek - Boulder, CO

09/18/2014


I ordered a hidden receiver hitch with a wiring kit, ball mount and ball on Monday and it arrived in Alabama on Wednesday. Great service, everything fit perfectly and it was a 40 minute install. Kit was for a 2011 Honda Odyssey. Thanks.

Jerry - Hueytown, AL

09/18/2014


First class customer service! And thats coming from a previous VP of Consumer Care inbound and outbound call centers. I was contacted about a potential delay, I responded with thanks and why I needed the order quickly, they found the parts in another warehouse and they arrived 2 days earlier than expected. George was the reps name...kudos!!

Vicki - Murfreesboro, TN

09/18/2014


Kathy was very helpful. An enjoyable experience.

Dennis - Wentzville, MO

09/18/2014


We got a nice bunk fan/light for a great price! It arrived 2 days earlier than was promised too! Thanks for your awesome service!

Robert - Orland Park, IL

09/18/2014


Happy with the service and product I bought.

Douglas - Montello, WI

09/18/2014


Very lucky the mirrors did not get broken. The mirrors had been placed in the same box as the 60+ pound hitch which crushed the mirror box. Guess I will not be storing the mirrors in the factory box when not in use. On the good side the K-source Snap-on Towing Mirrors fit my 2010 F-150 & look great. The front hitch assy. Looks well built and will be installed this weekend. Etrailer shipped on time and was received in 2 days as requested, good job. Will by from etrailer again.

Ken - Rowlett, TX

09/18/2014


Super fast shipping on several/all items! Arrived in 4 days from order. Very pleased! All items were as described!

Katherine - Knightdale, NC

09/18/2014


Excellent customer service. Shipped the evening I placed the order. Thanks!

Ryan - Springfield, OR

09/18/2014


Great service and fast shipping

Joe - Amarillo, TX

09/18/2014


Reasonable price and quick shipments. All employees have been very helpful and courteous during and after the sale. I would highly recommend Etrailer to everyone.

Don - Fayetteville, NC

09/18/2014


I have a Chevy aveo5 and heard it is very bad in the winter. I have purchased the tire chains and they came in the same day that it was noted on the E-Mail. I have tryed them on and they fit perfect and have drove it around the yard. Spun the wheels a very little bit. Well just seeing what it did to the grass, I am now ready for the snow to fly and know, I will be able to get to where I need to go, without worrying about getting stuck. They are 100% worth getting now. Don’t wait till you get stuck, the price is so good, order them right away, before the snow.

Barry - Milford, CT

09/18/2014


EASY ordering.. excellent e-mails on order and shipping.. Great tracking.. and received my order in two days.. Thank-you.

Douglas - Marshall, MN

09/18/2014


This was possibly one of the best customer service dealings I have experienced in quite a long time./ Great products, very good product pricing and a free shipping offer. Cant beat that. My order arrived in 3 days. I had just sat down at the computer to do the first shipment tracking when the UPS truck arrived at my place. Pleasantly surprised. PLUS, great personal follow-up information. Thanks for a job well done!

Gaylen - Deer Park, WA

09/17/2014


Product was delivered on time and was as advertised. Erika was very professional and helpful on the phone.

Phillip - Arden Hills, MN

09/17/2014


Great communication, fast shipping, good prices

Gary - Granbury, TX

09/17/2014


Because of the excellent service and fast shipping, I’m a repeat customer. I find the videos for products very informative. Thanks.

Carole - Port Orchard, WA

09/17/2014


Great help with placing the order Mark M. and good follow up on shipping details George J. Very pleased...great customer service!

Earl - Yukon, OK

09/17/2014


I placed an order for titan actuator, and kodiak disc brake setup. It took about 7 days to receive my product but was all in good condition upon arrival. I did have a few issues with my installation of the kodiak brakes. Phone called in and received good support with some ideas/options on how to make them work with my particular trailer. The service was good, product received in correct order and timely.

Bradley - Columbia, MO

09/17/2014


I was impressed with the kind and efficient service provided by Kelly. She located the parts I needed and verified the match to my vehicle. Then I was surprised when I received a follow up email confirming that the products were on their way to me. Great customer service. Thank you and I Will use you again.

Steve - Citrus Heights, CA

09/17/2014


I would recommend etrailer.com to all!! Very pleased with the product and the people at etrailer.com. It is a pleasure to work with professionals. Vince made my ordering a snap. I placed my first order and later found out that I had ordered the wrong parts! No problem, he sent me the return authorization # with no problems and I already sent it back. Thanks Thanks

Stephen - Elkhorn, WI

09/17/2014


Being a beginner in camping I called etrailers for advice. Titus was my personal expert and helped me. Even with my so called smart phone disconnecting Titus was very professional and very helpful. Thanks Titus. My purchase was a brake control and towing hitch. Shipping was fast. Great Job etrailers. Thank you

Kenneth - Ware Shoals, SC

09/17/2014


It was quick, easy and professional!

Patrica - Middlefield, OH

09/17/2014


Recently I worked with Jean P on a new order 103036532 . Jean handled my concerns with a friendly and very professional manner. This simple interaction with the customer is extremely important, especially in todays busy world. Thank you Jean, you have created a repeat customer.

Alan - Dunlap, TN

09/16/2014


Flawless. Second experience buying from etrailer.com. Flawless both times. What I ordered is what I received, and it came when expected. Prices are better than I could get locally.

Jerry - North Port, FL

09/16/2014


Low prices as usual.. .. Super fast shipping... Easy to use and informative web site... Thank you….. Dick

Dianne - Cedar Rapids, IA

09/16/2014


just what the doctor ordered. Thank you etrailer! Mike

Mike - York, PA

09/16/2014


My dealings with etrailer has been very good. all the different individuals ive dealt with have been very knowledgeable and professional. kellyS recently saved my bacon on some parts I needed.This is a great company to buy from and if you have not checked the web site and all the great how to videos.. they really helped when i had to take my car apart to install the base plates. Great company to deal with..

Jerry - Riverside, CA

09/16/2014


The person who took the order was polite, knowledgeable and efficient. She was able to obtain quick answers to my product questions. The order had many components and she coordinated them without a hitch note the pun. I anxiously await delivery.

Charles - Simi Valley, CA

09/16/2014


I thought the experience was very good, I would recommend etrailer.com to anyone.

David T. - Gilbert,, AZ

09/16/2014


Thank you for easy online ordering and fast delivery. I look forward to future business with you.

William - Grand Prairie, TX

09/16/2014


I had a great customer service experience with Nikki. When I expressed concerns around shipping time on my confirmation email, I was put in touch with a real person right away who explained there was an out of stock item, suggested a comparable item that was in stock, adjusted my order over the phone, and got it shipped out the same day. Nikki was friendly, responsive, and made me feel like my business was truly appreciated.

Josh - Millersville, MD

09/16/2014


Your site was simple and easy to work with. I received my package within the specified time frame and it only took 10 minutes to remove the old broken part and replace it with the replacement.

H Brandon - Plymouth, MN

09/16/2014


Great information about the products and their fit on different cars. Good prices and great customer service. Very happy returning customer.

Patricio S - Hackettstown, NJ

09/16/2014


Very nice hitch only thing is it took a few min to install being the bolt holes are quite lined up and had to put wrench on hitch to pull over enough to install bolt. but now its on shes purty and works like a charm!

Robert - Okc, OK

09/16/2014


will do business with you again…….

Daniel - Boise, ID

09/16/2014


super fast shipping. literally overnight in my case.

Alex - Wadsworth, IL

09/16/2014


Item arrived quickly and the price was good.

Daniel - East Northport, NY

09/16/2014


These guys spent a lot of time helping me find what I needed. Because of that, I would have bought from them even if others had it cheaper. But, no one else had it cheaper anyway!

Stan - Jasper, TN

09/16/2014


The order process is simple and easy to use. The service is simply awesome and the response time almost immediate. Cant ask for much more than that.

Charles - Colorado Springs, CO

09/16/2014


Great service and prices

Joel - McLean, VA

09/15/2014


Etrailer has always had customer service that was second to none and every time I order from them, their selection and number of products that you cant find anywhere else just amazes me.

Marty - Cole Camp, MO

09/15/2014


I have ordered product several times. Your Commitment to your customers are next to none. The communication, and personal phone calls about my orders are great, as we are full time RV and moving from place to place this is very important. Thank you

Fred - Altoona, IA

09/15/2014


Shopping on line with etrailer is easy and there products are good, shipping is quick and reasonable.

Gordon E. - Livingston, TN

09/15/2014


the lady yesterday when i orderd my water proof side marker lights was just great with every aspect of the transaction. seriously you guys are the ultimate best. thanks so much gene. i found a new friend.

Gene A - Stockton, CA

09/15/2014


Excellent service! I placed my order on Saturday and it arrived on Tuesday.

Alan - Dallas, OR

09/15/2014


your company is great. Every time I order something I get it faster than I usually get other products from other places. And the quality is always perfect.

Lloyd - Roanoke, VA

09/15/2014


A great customer service experience. I had a special requirement that meant a trip to the warehouse to get measurements that are not normally needed for a battery box - not a big ticket item. Vince went out, took the measurements and provided what I needed in minutes. Lots of options for shipping at very low cost meant a great shopping experience.

Carl - Westford, MA

09/15/2014


Second time I used Etrailer for parts. Easy to order,friendly people,only took me 2 minutes total. Great company!!!

William - Tarrytown, NY

09/15/2014


etrailer.com is great! UPS messed up my first order with etrailer back in 2009 but etrailer took care of it. when the tongue weight of a hitch i bought was not as much as the website had said, etrailer took care of it. when i got a new yukon and had no idea how to wire my tekonsha trailer brake controller etrailer had the directions for everything including the stuff i had to connect under the hood because GMC doesnt do that. the way etrailer has always held up their end of the bargain, i would not consider buying trailer stuff from anybody else.

Christopher - Marietta, GA

09/15/2014


I am truly amazed with etrailer. I purchased the exact same Kurt hitch receiver from them for my Jeep Wrangler for about 1/4 what it would have cost buying directly from Kurt, and for about half what I would have paid everywhere else I looked. It was a perfect fit and I didnt even have to the muffler. The wiring harness was perfect as well and installed very easily. It all arrived on the day I expected it and I got a courtesy call to inform me that my Black Lab hitch plug was back ordered. The only bump in the road that I noticed was the harness instructions called for a 17/32 drill bit to drill for the ground screw. Being over 1/2 inch diameter, I knew that was incorrect. Not really worth mentioning, but Ill do it anyway. The best part is that I can now go to etrailer for all of my towing needs without shopping around. I also got free shipping! A+++++.

Donald - Douglasville, GA

09/15/2014


Always fast service, They are my go to place for trailer parts

Steve - La Plata, MD

09/15/2014


Great people to work with

Scott - Lawrenceville, IL

09/15/2014


Good Job, You are the best Thank you so much.

Willie - New Oxford, PA

09/15/2014


Etrailer kept me well informed of my purchase. The item was delivered in the timeframe expected and the parts fit perfectly. Well Done!

Martyn - Grovetown, GA

09/14/2014


Easy to find, my part and the photos are beyond what most sites provide. Great communication and fast shipment is appreciated. Thanks!

Robert - Hailey, ID

09/14/2014


etrailer is great! Never had any issue with anything I ordered from them. Shipping is always fast and their youtube videos are great. I would recommend them to every one.

Gerard - Byron Center, MI

09/14/2014


Mirrors arrived quickly but I am away from home so have not seen or used them.

Rodolfo - Bend, OR

09/14/2014


awesome. love it

Christopher - Virginia Beach, VA

09/14/2014


This is the place to buy your parts, every time if get on their web site I spend money.. Thx guys

David - Grant, FL

09/14/2014


The product arrived sooner than I thought. while it fit, had to be creative on the install. With that said it worked. Would buy product from etrailer again.

Glenn - Chula Vista, CA

09/14/2014


My hitch was shipped by UPS , they beat the box`s to shreds . But my hitch survived all the punishment that UPS gave it . I must say that customer service is the BEST , UPS lost about 5 of the bolts and locking plates in shipping . I emailed Judy at etrailer.com and she was on it . I sent pictures of the beat up box`s and a list of what was missing . Judy wasted no time to get my missing parts sent out to me . I send a BIG THANK YOU to the Etrailer staff for a job well done …

Jon - Chico, CA

09/14/2014


I have to say OUTSTANDING customer service. all my purchases have been as advertised and delivered promptly. I couldnt be more satisfied!!!!!!

Troy - Jacksonville, FL

09/13/2014


katie was extremely helpful and friendly. shes a keeper. quite knowlegable about what i was ordering.

Clarence - Plainview, MN

09/13/2014


Great service, good selection of parts, prompt shipping and excellent how to section. Hard to believe all this exists with very competitive pricing as well.

Thomas - Las Vegas, NV

09/13/2014


bought a few things awesome service and products

Mark - Indianapolis, IN

09/13/2014


Jan L was very helpful in getting my order. Thanks.

Michael - Coeur D Alene, ID

09/13/2014


I bought 4 tires and wheels for my utility trailer. Well laid out website. Great deal, great tires, great wheels and they shipped quick in good strong boxes with handle holes. Easy to handle. The tires had air in them too! LOL

John - Winona, TX

09/13/2014


Best on line service I have had in a very long time! Product arrived exactly as advertised and earlier than expected. I will definitely use e-trailer again! Thanks!

Scott - Castle Rock, CO

09/13/2014


Very good experience. Product was great. No issues.

Alexander - Alpine, TX

09/13/2014


I have to say I enjoy ordering parts from you.your hassle free and your employees are very helpful and knowledgeable. And i get my parts asap. Thank you.

Michael - Spring Lake, NC

09/13/2014


ALWAYS GREAT, FAST SERVICE. I NEED MY PART BY FRIDAY AND BECAUSE OF YOUR SPEED IN SHIPPING I SHOULD HAVE IT. THANKS!

Stanley - Albion, IL

09/13/2014


I cant praise Cathy enough. She was so helpful and courteous. She was able to get hard to find chains for my car and also suggested a way that they could be shipped in time for me to take my road trip to South Dakota. I wish every company I dealt with on the phone had a Cathy. You are a lucky company to have her for a representative. Thank you again.

Susan - Hayward, CA

09/12/2014


Perfect, excellent service. Got the my lights in 3 days. Wow, thank you. !

Christopher - East Dundee, IL

09/12/2014


Bought a Honda Odyssey and a tow package including wiring from trailer.com Was very satisfied with every aspect. Then I bought a Terry Travel Trailer but how to connect the 4 pronged flat connector from the Honda to the 7 round of the trailer. So….etrailer to the rescue. Katie explained in detail every aspect of the connection, It is such a pleasure dealing with people who know what they are talking about and make the transaction as smooth as possible. Thanks again.

Steve - Rio Linda, CA

09/12/2014


Exactly what I needed at a good price. Delivered in 3 days

Sam - Peoria, IL

09/12/2014


Excellent customer service. Kelly was extremely helpful...Thank you!

Denise - La Mesa, CA

09/12/2014


You do a great job supplying products to customers that are high end with great customer support for installation of said products. Yes I would recommend you to others as I already have.

Darrell - Coeymans, NY

09/12/2014


I already referred Etrailer to a friend and will continue to do so . The prices are right , the ion is good , and, the follow up is excellent !

Gary - South Range, WI

09/12/2014


great job as always, very fast

Thomas - Bradford, VT

09/12/2014


The seals came very quickly which pleased me because I was at a standstill without them. They worked great. The downside is, I will expect that service all the time from etrailer.

Darvin - Hohenwald, TN

09/11/2014


I was amazed by the service. I order and with in a minute I got an email responding to my order. The service was great!

Terri - Valdosta, GA

09/11/2014


the hitch fits perfectly, I followed all the directions and the end result was great. a little bit of advise , get some really fine mechanics wire in order to be able to fish the bolts through the frame and square washers. the trick is to coil the wire around the treads of the bolts for them to fall into place

Josue - Delray Beach, FL

09/11/2014


I stumbled upon etrailer.com in a forum. From the moment I placed my order, up to when I received the package, Erika kept me informed about my order by phone and email. Of all the websites I have ever purchased from, etrailer.com had the best customer service.

Khalid -

09/11/2014


Great customer service . Cathy at e trailer went out of her way to solve my problem

Steve - Siren, WI

09/11/2014


Bill was very helpful in getting details on the product I was ordering. He was pleasant, knowledgeable and is a great asset to your company.

John - New Harbor, ME

09/11/2014


etrailer was great and easy to deal with. They kept me up to date on my back ordered item and the first order shipped right away.

Darryl - Burnaby, BC

09/11/2014


easy web site to find what you need. Fair pricing and fast shipping.

D - Jensen Beach, FL

09/11/2014


really like the competitive prices and the how to install videos which were a major part of my decision to continue shopping at your site....

Leander - Durham, NC

09/11/2014


Free shipping was a big plus with e-trailer. The whole process was as simple as ordering a hitch and cargo carrier and then waiting for it to arrive. The videos on how to install the hitch were great! Also, knowing very easily what carrier would go with what hitch made buying easy as well. Thanks!

Patrick - Warner Robins, GA

09/11/2014


dealing over the phone was easier i will doit again

Fransisco - Newark, CA

09/11/2014


excelent help, very useful the videos

Francisco - El Paso, TX

09/11/2014


Products were competitively priced and were received within a week as ordered. Very pleased with product and service.

Steve - Dartmouth, NS

09/10/2014


Great service, Very prompt delivery!

Pravin - Prospect, KY

09/10/2014


Great way to do your shopping, lots of useful tools to help you out making the correct choice.

Enrique - Miami, FL

09/10/2014


Great The Videos are very helpful, a friend of mine told me to go to etrailer glad he did. Got everything I ordered, great packing job to you shipping department. Change nothing, easy to order. You took the time to do the Videos, made it so easy to buy the wright product. Thank You

Michael W - Lakeville, MA

09/10/2014


delivered one day early very helpful on the phone great fit on promaster easy install

Michael - Fonda, NY

09/10/2014


Great service over the phone. Ricky did a great job getting our part shipped same-day at a great UPS ground rate!Grate, or did I already say that?

Stephen - Columbus, OH

09/10/2014


Placed order late at night everything was in stock and received confirmation email from them in less than 20 minutes. The following day I had up dated shipping info and tracking info the day after with a phone number to call for any questions I might have. The service and info is outstanding with these folks!!

Paul - Elkton, MD

09/10/2014


It is a pleasure dealing with these folks and they have the best of the best products. They all do what they are advertised to do and better in most cases.

Henry - Marietta, GA

09/10/2014


Thanks again Vince for your help with my order. You are a very helpful person . Thanks again !

William - Willard, OH

09/10/2014


Fast service, received my order in two days. Order was correct no issues. Thanks etrailer

John - Groesbeck, TX

09/10/2014


Great company to buy from!!

Gary - Brookfield, WI

09/10/2014


Received my hitch for my Chevy Spark in 2 days. Had it installed 1 hour later. Great experience.

Thomas - Clinton, IN

09/10/2014


Very impressed with the speed at which my order was processed, just ordered it and my tow bar is already here ahead of the time promised.

Brett - Thornton, CO

09/10/2014


I got the vent in Missouri in two day it was Fast in it was great

Shawn - Bolivar, MO

09/10/2014


eTrailer is great!! Ordered on Friday, advised it was in stock and would ship Monday it arrived on Wednesday! Called to ask a couple questions, fast friendly customer service. Easy to assemble. Ready for a trip!!

Charles - Cordele, GA

09/10/2014


WOW, youre even faster than your internet fan reports!! regards, John

John - Manhattan Beach, CA

09/10/2014


I am very happy with my purchase, I lost the key to my tool box over two years ago and have not been able to lock it,I found etrailer by accident looking for new lock cylinders and was able to get a replacement key, Thank God that etrailer has replacement keys.

Casey - Chewelah., WA

09/10/2014


Stellar service!

Ghent - Cartersville, GA

09/09/2014


The entire online shopping experience was great. Easy to navigate, and purchase. Your customer service people were very helpful and fast to respond to my email question.

Paul - Anaheim Hills, CA

09/09/2014


Easy site to understand and quick and easy

Larry - Angola, NY

09/09/2014


wonderful! ordered one day and received them the next.

Margaret - Columbia, MO

09/09/2014


I am very happy to shop with Etrailer. They have been a real pleasure to deal with. I have ordered several items with an excellent results on my orders. The personnel have always been great to work with.

Luther - Crawfordville, FL

09/09/2014


The customer service has flexible hours and were extremely helpful and courteous. The trailer jack fit perfectly on my 99 TR19 PSEJ10000101. Literally, I had the jack installed in 3 minutes with the use of snap ring pliers. I am very happy with the purchase and will definitely recommend etrailer.com to others. THANK YOU!

Kevin - Bluford, IL

09/09/2014


When etrailer was about to ship out my order it was noticed that some of the hardware was missing . I was emailed an apology and notified as soon as another unit was shipped in its place. Its nice to know that they wouldnt let me sit here and wonder what happened to to my order. Thank you etrailer.

Michael - Copenhagen, NY

09/09/2014


Good customer service

Charles - Jordan, MT

09/09/2014


As usual it was easy placing my order. Yall always have the items I need and I appreciate that. I have let several friends know about your business and I know some have ordered. Keep up the good work. The only small issue and maybe I just missed it, one of the items was not in stock and it is taking a little longer this time. But that does not effect me doing future business. Maybe a small email stating it will be taking a little longer. Thanks again and God bless

Mark - San Antonio, TX

09/09/2014


Excellence, I rec. an already installed, just what I wanted comp. satisfied. I would recommend u to my friends...thanks a lot...pete

Pete - Jamestowm, KY

09/09/2014


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