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Customer Feedback and Reviews

viewing 1 - 150 of 29353 customer comments


Had this LED license plate light for 2 years one side quit working its all good just ordered a new one

Mark - Indianapolis, IN

10/19/2014


Web site was very friendly. Made order with regular shipping. Recived email that they shipped the same day and upgraded shipping at no additional cost. Great service.

Gary - Independence, WV

10/19/2014


I had a new travel trailer ready to be picked up and needed a new weight distributing hitch in a few days. I called my order in to make sure the hitch would be shipped. I worked with Judy M. She told be the hitch was not in stock at etrailer.com, but she would check with the manufacturer. She put me on hold and was back in about 2 minutes. She told me she could have the hitch ship direct to me the same day. I place the order and the hitch did ship as promised and I have the hitch in 3 days. Judy followed up to me with 2 emails just to keep me advised of the shipping progress. Judy M. is the #1 person at etrailer.com. Any towing needs in the future and etrailer.com will be my first place to order.

George - Merrick, NY

10/19/2014


Re-lighting a new to me trailer, got all the parts I needed and free shipping

Bill - Hollis, NH

10/19/2014


Excellent service!

Hans Dieter - Red Deer, AB

10/19/2014


Instantly responsive, efficient, professional service dedicated to customer satisfaction.

Donnie - Gautier, MS

10/19/2014


I got exactly what I ordered good price low shipping and follow up I would highly recommend dealing with etrailer. thanks George

Rick - Christmas, FL

10/19/2014


very happey with the hitch and easy to install and good service and fast shipping

Gary - Gansevoort, NY

10/19/2014


I HAVE ORDERED SEVERAL TIMES FROM YOU FOLKS AND I HAVE ALWAYS BEEN VERY SATISFIED WITH THE SPEED AT WHICH YOU RESPOND TO AN ORDER AND IT SEEMS YOU ALWAYS HAVE EXACTLY WHAT I AM LOOKING FOR. YOUR PRICES ARE ALSO VERY COMPETETIVE WITH THE MARKET. THANK YOU!

Michael - Arlington, MN

10/19/2014


Im very pleased with my experience. They have the parts you need. Easy transaction, quick shipping and good communication. What more could you ask for. Will definitely shop again...

Ronald - Gainesville, TX

10/18/2014


This was one of the easiest transactions ever and the Free Shipping is great. I have not received my hitch yet but it seemed to have been shipped immediately. I am taking advantage of the instruction videos so I will be ready when it all arrives.

Duane - Fresno, CA

10/18/2014


E-Trailer is a great resource for many items you dont have an immediate or emergency need for due to breakage or a failure. If you have a plan for maintenance they can fill your need without having to go out to your local automotive or RV place. Its delivered to your doorstep, how cool is that! Your local source may not have what you need on hand and E-Trailer will likely have it.

Donald - Huntington Beach, CA

10/18/2014


I have been ordering things from etrailer left and right lately. We have just purchased a new MH and a car for a toad so have to get all of the items for both so I can tow. Etrailer has done a great job of getting my parts to me and very quickly even though I have been getting free shipping. Very responsive group of people making sure they get the products out that were ordered. I have been using them for a number of years and they will continue getting my business.

Leonard - Bentonville, AR

10/18/2014


Prompt service , correct parts, easy to work with.

Stuart - Ypsilanti, MI

10/18/2014


Website was easy to navigate and I had no problem finding what I needed.

Bennett - West Palm Beach, FL

10/18/2014


Received in record time with standard shipping, 2-days, product as described, Thanks

Jerry - North Aurora, IL

10/18/2014


very good site , and easy to use

Carl - Kentville, NS

10/18/2014


I am delighted with the service!!!!!!

John - Scottsdale, AZ

10/18/2014


etrailer.com is awesome! The videos, specs and information available before you buy makes etrailer.com my go-to site for towing stuff. And I havent seen better prices anywhere else. My husband was super skeptical about installing a hitch on my Ford Fusion Hybrid, but it has worked out really great. I can haul our bikes easily & we just bought a cargo carrier for trips. The cargo carrier was shipped the SAME DAY I purchased it. Were saving so much $ by being able to use the Hybrid instead of the gas guzzling truck for trips, etc. etrailer.com has made this possible for us, quickly and at great prices.

Melonie - Dayton, OH

10/17/2014


Order #103089144. Carla was extremely helpful. The shipping was wrong on your web site. She got it corrected and called me back. I then had some other questions about the product. She went out to the warehouse and got one to look at and also asked one of her tech people if it would work for the purpose I was trying to use it for. You should give her a raise and/or promote her. She might make a good trainer for your sales associates teaching them how to give the best customer service possible.

Michael - Blaine, WA

10/17/2014


Fast shipping, good price.

Gerald - Windsor, NY

10/17/2014


I could not order this online so I called and tommy placed my order I am very pleased

Ray - Florien, LA

10/17/2014


I now have a great source for my trailor parts. The local parts house gouges its customers in my opinion. Thanks for such a nice web site.

Steve - Largo, FL

10/17/2014


Erika was very responsive and quickly helped me sort through my options for getting the parts to fix a Roadmaster tow bar that no longer worked correctly because of rust. She went so far as to contact Roadmaster to see if there was a more economical solution. eTrailer gave me the best solution as the lowest cost.

Ron - Sacramento, CA

10/17/2014


Etrailer is great. I purchased trailer mirrors for my new Silverado. They are great. From ordering to delivery everything went great

Denis - Holtsville, NY

10/17/2014


Easy shopping with great service! I had a question about what I was looking for, emailed it, and had an answer later that morning. Placing my order, I got an email within two hours saying it had been shipped. That’s service that’s hard to beat! Would I recommend etrailer to a friend? Without hesitation!

Patrick - Roanoke, VA

10/16/2014


Dana M was the most patient and helpful customer service representative that I have had help me in years, Thank You Dana.

Magdalena - Newman Lake, WA

10/16/2014


Shopping on etrailer.com so far everything I have searched for has etrailer has so this makes it easy to purchase. The prices I have found to be lower then most of the other on-line companys and shipping is free over 99 bucks thats a bonus.

James - Buckeye, AZ

10/16/2014


Perfect, thank you. Almost Tow Ready!!@

Ron - El Granada, CA

10/16/2014


They arrived in a timely manner and in good condition. They look real good, they are better built then the ones I am replacing. I have not installed them yet as they mount differently than the old ones, and I will have to make a mounting plate.

William - Manteca, CA

10/16/2014


Package was sent on time. I would order again.

Donald - North Hampton, NH

10/16/2014


Well, this is the 3rd trailer hitch I ordered thru E-Trailer. Experience is always good and the products are quality. had a personal problem this time, but Juanita T. resolved it quickly!

Richard - Sussex, WI

10/16/2014


I cald to get info on a Trailair hitch with etrailer and Jan ext. 334 was very helpful and got the info I needed to verify correct hitch. I cald her back later on that day and ordered part from her. Great service as always

Richard - Vonore, TN

10/16/2014


Thanks for upgrade...came today as promised, placing another order!

Philip - So Harwich, MA

10/16/2014


Quick shipping. The Lock was very easy to install. The directions were easy to follow. I would not hesitate to order anything from etrailer again.

Steve - Palmyra, VA

10/16/2014


Very pleased. Ericka was very polite and answered all of my questions. She kept me informed by email on where and when my shipment would arrive. Most people would not keep in contact after an order is made. Very pleased with etrailer and actually recieved my shipment early. I will recomend etrailor to all my friends. Thanks for awesome service.

Charles - Dover, AR

10/16/2014


Great service - Fast shipping @ reasonable prices. Super tracing on the shipping !! One cound not ask for better service!

Thomas - Mobile, AL

10/16/2014


Got the shipment thank you very much, the service was good.

Alan - Barrie, ON

10/16/2014


Got the order today. Awesome packaging!!! Appreciate all your help. You have a new loyal customer!!

Brian - Oxford, IA

10/16/2014


The service is fast!! I placed an order the night before at around 10:30 pm and got message the next morning at 5:50 am saying the two products I ordered had shipped. I havent receive the product yet so I cant comment on that part. Reading all those customer reviews made me more confident about my purchase though.

Tommy - Ontario, CA

10/15/2014


Always quick to ship and if there is an issue it is quickly and professionaly resolved.

Tony - Greensboro, NC

10/15/2014


I have called twice and both times had a very positive experience. Suzanne was extremely pleasant and professional! I look forward to continue business with you! Harvey Pepper

Harvey - Newport, OR

10/15/2014


i ordered bumper yesterday and received it today,it looks beautiful, i cant believe it came so fast thank you!

Charles - Palos Hills, IL

10/15/2014


It was such a great experience dealing with the etrailer staff from start to finish. I ordered the wrong parts and when I asked about returns and shipping out the correct parts needed, I received a response back almost immediately ... & it was from an actual human! It was first class business from the start! Etrailer just earned a life long customer! I am so glad I found them... My shipping was upgraded at no cost on their behalf on top of it all too!!!

Harry - Forestdale, MA

10/15/2014


I cant speak higher about this company for this product. I ordered this hitch on a Tuesday evening and received on Wednesday. Cant ask for any better service than that. Received exactly what I ordered and it came in perfect condition.

Mike - Fox Lake, IL

10/15/2014


Great company to deal with . They have great price and are fast to ship items.

Russell - Lake Villa, IL

10/15/2014


Very good service. Received the bike carrier and Im very well pleased with the product.

Joseph - Wauchula, FL

10/15/2014


AWESOME!!! I had placed my order then I got an email from Erica stating that it might take a little long due to item not in stock she then had two items compared to the item I had order. I thought that was very very AWESOME customer service. I couldve been left in the dark. thats what you call taking care of your customers needs. I told Erica that I would wait till you got the item back in stock. And as we speak its in transit.

Ivan - Mountain View, HI

10/15/2014


your salesman Vince was very helpful with what i needed to be able to hook up to my tow bar. my order i got today which is great. thank you for the great service.

Robert - La Pine, OR

10/15/2014


This place ROCKS! I ordered at 9pm and it was shipped by10pm. Awesome!

Kurt - Jenison, MI

10/15/2014


etrailer is the best friendly workers and fast delivers and always have what I need for my trIler

Carla - Stevinson, CA

10/15/2014


I won't be commenting on individual items but wanted to pass on my gratitude for your company and the communications. You really fill a void for Thule rack owners by having a good search tool and an extensive parts list. Thank you eTrailer!!!

Matthew - Tigard, OR

10/15/2014


good price better than Auto Zone for one easy to order and shipped fast

Joseph F - Coram, NY

10/15/2014


Service was great. and the information from the people was great.

William - San Jacinto, CA

10/15/2014


On time and right parts

Giuseppe - Blaine, WA

10/15/2014


I continue to have very pleasing online commerce with etrailer.com. Their products have always been as advertised/shown and I have never been disappointed in product quality. Email and shipping have been fast. I come away with the feeling that there is someone on the other end who actually cares about their customers. Add the very competitive pricing and occasional free shipping, and there simply isnt any reason to take my business elsewhere.

Kirk - Monterey, CA

10/15/2014


Marcia A at Ez Trailer, directed me to the correct utility trailer bearings by verification of bearing numbers. The bearing kit was received quickly and intalled easily.

Brendan - Ho Ho Kus, NJ

10/15/2014


Excellent service!

Corey - Noxapater, MS

10/15/2014


Hi, Rebecca...... Etrailer.com...... I received my order yesterday morning. Super cervice. I'm verry happy with every thing you do..... Again super cervices. I will order some thing else later on. Thank you again.... Richard.

Richard - North Bay, ON

10/15/2014


Perfect! Thank you!

Andrew - Vail, CO

10/14/2014


good experience. Short and direct. No effort to sell me something I didnt ask about.

Douglas - Sonoma, CA

10/14/2014


I took a while to get tires on the trailer and take a trip. I am very pleased with the tires and the service of etrailer.

Donald - Lewistown, IL

10/14/2014


Took me longer to get the exhaust system off the support hooks than it did to install the hitch. All told, even with slow work getting the exhaust system down, it took less than an hour to get the hitch installed.

Andrew - Oregon, IL

10/14/2014


Ordering was simple and carrier was received promptly...so promptly I had to wait a few days to install it as I hadnt had my hitch installed on my vehicle yet. Product quality is great, but I do worry the clips/nubs on the plastic carrier pieces will break off after a number of uses. While installing the rubber bands, I noticed a couple turning white like they were already beginning to stress. Hopefully all the positive reviews will prove that I have nothing to worry about.

Joshua - Piqua, OH

10/14/2014


Yes I will recommend etrailer.com to everyone. I just purchased 2 quality trailer tire and rim combos at a block buster price. I am going to go ahead and purchase 3 more of the same size as I am changing from a 5 rim to a 6 so I can up grade from a 205 tires to a 225 tire and an 8 ply side wall. This is the safest way to go because of the professional staff participation Photos, Videos, Q and A participation, guarantee/warranty, Free shipping, Price and e-mail alerts on product status. No other company matches this customer service!

George - Kitty Hawk, NC

10/14/2014


This is my second order, and definitely will be ordering again.

Tom - Winchendon, MA

10/14/2014


I ordered my hitch on Friday and received it on Monday! The experience couldnt have been more pleasant. I had ordered a hitch from the big A and it took a week to get it, it was beat up and was the wrong part. My hitch from eTrailer arrived in great condition and is the correct part.

H. J. - Pasadena, CA

10/14/2014


as always perfect service thx bill even something i discussed several months ago. that id forgotten about i was still able to order thx to marsha for following through. thx marsha

William - Culloden, WV

10/14/2014


A really good company to deal with. Ive bought two hitches and some other parts, no problems. Extra good communication, rare nowadays.

Jerry - Redwood City, CA

10/14/2014


The wiring harness itself installed smoothly. Unfortunately my pickup was a little off. I had to enlarge the drain hole in the tail light area to allow the plug to pass through. The ground wire had to be connected to tail light ground wire. Attaching the wire to the frame or the metal skin did not provide an decent ground. Still, it works with only a minor hassle.

Patrick - Marysville, WA

10/14/2014


Great Site, Easy to use, Good pricing

Matthew - Stillwater, MN

10/13/2014


Very pleased on how easy is to find parts you need, how installations are easily explained, different options/choices you have, and prices that are very competitive. Processing and shipping was very fast, keeping me up to date with all stages up to delivery of my purchase. I like the map showing location of your order, but being old fashion, would also like to receive a tacking number from the carrier delivering the order. I will order again from etrailer.com

Jorge - Picayune, MS

10/13/2014


Everything delievered on time. Installation was as easy as the video demonstrated. Saved at least $100.

Daniel - Allentown, PA

10/13/2014


Very satisfied so far with the service. Both Rebecca and Nicole were very helpful getting my order organized and processed. Will definitely use etrailer again if I need something

Dale - Ponoka, AB

10/13/2014


Great service, great products, best prices.

James - Newburgh, IN

10/13/2014


I love this place. I have made several purchases with Etrailer.com. The prices are the best. The service is great, and delivery is fast. This is a 110%er company. They also sell more than just trailer stuff. I have a generator on order, and their price beat everyone elses.

Cleve - New Caney, TX

10/13/2014


Worked great!

Allen - Rochester, NY

10/13/2014


Excellent company to deal with. Everything I purchased was exactly as described, shipping is fast and reliable, communications are timely and the web site is easy to use. I will use this company for all my RVing and truck needs in the future. Thanks for being a reliable company! Rare these days.

Stephen - Jamestown, OH

10/13/2014


I received excellent service. Renee personally made sure that my order would be quickly processed, and right now it looks like my birthday present will arrive on time. I also liked the package tracking feature. Instead of being routed to a carriers website, the information came up immediately on the etrailer.com site. Well done!

Jeff - Blacksburg, VA

10/13/2014


Good prices fast shipping

William - Lexington, NC

10/13/2014


I was looking for a brake controller for my 2010 Sequoia that pulls my 6,000+ plus camper once I learned my car doesnt have an integrated brake controller. My mechanics said Tekonsha was the best and I found it on etrailer.com. The site was easy to navigate and I found the correct adapter for my vehicle which makes installation easier. Price was competitive and shipped fast!

Carlos - Spring, TX

10/13/2014


So far so good I like the follow up email about the shopping , nice touch

Bill - Huntington, NY

10/13/2014


Prices were cometitive and installation was done neatly and on time. Thanks for the great service!

Jeff - Saint Louis, MO

10/13/2014


I received my new keys sooner then said, the new keys work Great just as I was Told they will work .the Person I talked to took care of me very well and new what I needed so he Sold me the right Keys the First time. I am well Pleased and will used them more if need to Thanks John Marks

John - Citrus Heights, CA

10/12/2014


Your site is easy to use and fast . And I could find what I needed order and be done.

John - Berne, IN

10/12/2014


Great customer service - Erika W. was very helpful! Quick shipping and great packing. Ive read reviews of other e-tailers that just slapped a UPS label on the hitch.

Ed - Lehighton, PA

10/12/2014


EASY TO DEAL WITH.

Edgar - Fairfax, VA

10/12/2014


Etrailers is the complete one-stop shop for DIYers for anything related to towing. Quality merchandise and extensive video as well as detailed written instructions save a lot of time and $$$ and guarantee a successful installation. The Curt class III hitch fit my 2014 Hyundai Santa Fe Sport perfectly and looks great. The fast shipping is a nice bonus.

James - Bastrop, TX

10/12/2014


I was surprised that I had the trailer hitch, bike rack, and wiring harness on my front porch within 3 days after ordering it. Everything was in good shape, fit perfect, and looks good on my Toyota Rav4. Highly reccomend etrailer.com

Roger - Grayh, PA

10/12/2014


Worked out great installed in about a hour using air tools found removing the grill worked best for me had no help that day but thats the way it goes. Thanks

Randall - Pearland, TX

10/12/2014


I love the way the web site is set up. You the type of trailer you have, the kind of tow vehicle you use and the product you want and a list of available items comes up that is compatible. Delivery was fast and communications was great. Online video instructions for installation were right on the money.

Louis - Milan, MI

10/12/2014


We bought a bike rack for the hitch of an RV. Originally we bought one from REI, thinking the standard Thule brand would do it. Nope. The RV has such a stiff suspension that it bounced that rack until it bent. Thanks to etrailer, we found the right rack for our RV. It came on time, priced less than the Thule and built like it can take a beating. Thank you. We will be buying more soon.

Travis - Arcadia, CA

10/12/2014


Etrailer took the extra effort to personally answer my pre-sales questions via email. Their answers enabled me to make my decision to complete my purchase that day. The shipping was unbelievable! I ordered Wednesday and received my order Friday - from Missouri to Pennsylvania! I expected seven days, they quoted five days, and it arrived in two days! Everything in the order appears to be there although I havent yet installed it.

Roger - Valencia, PA

10/11/2014


Good product, fast shipping, reasonable cost, simple instructions and best of all... everything fit the way it was intended.

Roger - Blountville, TN

10/11/2014


Excellent service. Submitted the order on line and received 2 e-mails within several hours stating they had received the order and later that the part had shipped. Very pleased with the quick turn around on the part.

Gene - Mechanicsville, VA

10/11/2014


This hitch is a perfect fit on my 2004 Ford Ranger. I was able to keep the original step bumper with no changes.

Troy - Burlington, NC

10/11/2014


This was my second purchase through etrailer, and I am very satisfied with price and quality of the merchandise and the timeliness of the shipment.

David - Towaco, NJ

10/11/2014


Fast shipper product works great

David - Farina, IL

10/11/2014


Recording was clear and simple. Customer service rep was polite and very helpful. It took her only a minute to locate the item I was requesting. Within a very short time the rep completed my order.

Arlene - Salisbury, MD

10/11/2014


Excellent service, products and follow up. Quick shipping.

Robert - Bowling Green, KY

10/11/2014


I bought a used 14 foot Haulmark trailer that I will be using to move furniture. I bought the Protigy P 3 brake control, Etrack D Rings and Etracks from etrailer.com which I Installed today. It was easy using drill point screws. You guys got the stuff here fast and in great shape.

Dennis - Chardon, OH

10/11/2014


Fast service, I had my harness 2 days after I ordered it. When I went to your website I found the part # I needed, there was a short video to watch on how to install the harness. So when I installed my harness there were no surprises, I knew just what had to be done. Good job Etrailer.

Robert - Randolph, WI

10/11/2014


Your cs repJuanita was very efficient and did an excellent job answering a question I had, and taking my order.

Donald - Chelan, WA

10/11/2014


Good web site, items shipped quickly. All arrived in 2 days and free shipping.

Rick - Nampa, ID

10/10/2014


It was quick and easy

Ray - Rose, OK

10/10/2014


The eTrailer website gave me some very good information about the suspension system I was upgrading to. I probably would have ordered something that wouldnt work. Thanks again for your website and assistance.

Richard - Craig, CO

10/10/2014


Tire was exactly what I needed. Shipping was very quick. Thanks!

Wayn - Punta Gorda, FL

10/10/2014


I ordered my trailer hitch on 10/09 it shipped that same night. I received it on 10/10. Very impressed with the speed of shipping and the quality of the hitch.

Larry - Christopher, IL

10/10/2014


Wonderful ordering experience. Customer service was excellent. Nicole was very polite and helpful.

Janet - Jacksonville, NC

10/10/2014


very knowledgeable person i talked to he knew just what i need for my boat best service i have had on enternet will use them again

Larry - Hickory, NC

10/10/2014


Purchased this wheel loop for a missing one from a Xport flatbed bike rack. Although this part was made to replace specifically for the xport bike rack it was my only choice short of replacing with a new rack. This part was few mm too small to fit perfectly on the rack, however I made the opening a bit bigger with a pair of pliers. Not perfect but it will get the job done just fine.

Shawn - Euless, TX

10/10/2014


Best deal... no tax, no shipping charges, and the best price available anywhere. No hasel driving to find the right tire match. Tire arrived yesteday and I immediately tried it out on my boat trailer... perfect fit! Your web site is great, easy to shop and find what youre looking for... lots of selections to choose frm. Thanks.

Brian - Sacramento, CA

10/10/2014


Had exactly what I was looking for. Item was received quicker than expected.

Darrel - Fond Du Lac, WI

10/10/2014


Great customer service! Only paid $10 extra for 2 day shipping. Ordered on Wed afternoon and received bike rack by Friday morning. Pleased with product.

Polly - Monroe, NC

10/10/2014


Etrailer has always been a good supplier with quality products and fast shipping. Thx Again

Darryl - Vicksburg, MS

10/10/2014


I have placed several orders with etrailer and the experience has been fantastic. From my initial contact with Renee, her expert advice, and her outstanding followup to the superfast delivery of all items, the experience and service were above average. I have recommended etrailer to several friends and will continue to do so. Thanks and keep up the great work.

Earl - Honeoye Falls, NY

10/10/2014


The free shipment $99 min is why I decided to buy from etrailer.

Fernando - Fresno, CA

10/10/2014


The entire process went very well. Delivery arrived as scheduled. Looks to be a very good product. It is a much better product than I purchased from another source.

Bill - Toms River, NJ

10/10/2014


When I placed an order for a part that was out of stock, I was contacted several times by Etrailer staff via email and phone within 24 hours. I was out of cell range at the time, but when I got back I called Etrailer immediately. I spoke to Nicky who was knowledgeable and friendly. She got me the part I needed to my door in two days! My local parts store quoted me three weeks for the same part. Everything fit perfectly on my trailer and seems of excellent quality no small miracle when it comes to trailers. Customer service this good is a rare thing these days, but I look forward to using Etrailer in the future.

Logan - Minturn, CO

10/10/2014


Great shipping time. Thanks

Norman - Portal, ND

10/10/2014


Thank you very much. I have never dealt with a company that is as helpful and so ready and able to assist a customer in any way possible as etrailer.com. I am truly impressed with each phone call and each e-mail message. Thank you and those who allow this kind of customer service to exist.

B G - Tarboro, NC

10/09/2014


Service and product hitch excellent. Courteous personnel. Thanks.

Jim - Wentzville, MO

10/09/2014


Good service. Overnight as requested. FYI: You need to advise people that the EZ Loader Roller need to have washers installed. I lost one because the center bushing stripped out. The old EZ Loader rollers do not all have washers.

John - Havana, IL

10/09/2014


I purchased the 5000Lb. recessed tie down kit. Great product !!! Very happy with the quality of the product that I received. Shipping was very fast and I was upgraded on my shipping for free. I will purchase from etrailer again.

Jim - Holland, MI

10/09/2014


Great site on the net. very easy to buy from. shipped the hitch very fast. I would recomend Etrailer to my friends to buy from.

Sheldon - Harrells, NC

10/09/2014


I had a question about the backup camera I was looking at and Emailed ETrailer with a question. In about 3 hours I had the answer to my question. I placed the order for the camera. After I placed the order I had concerns about the free shipping was USPS. I called customer service and had the shipping changed to UPS ground. Etrailer did a great job!

John - Cross Lanes, WV

10/09/2014


A quick, easy, successful install. Took about thirty-five minutes. Fit right into place and was an easy bolt in procedure.

Christopher - Quantico, VA

10/09/2014


Quick, efficient - gets the job done now!

Thomas - Palm City, FL

10/09/2014


Wonderful experience. Website was easy to use, ordering was easy and checkout was a breeze.

Jamie - Sulphur, LA

10/09/2014


We hit the jackpot of customer service when we got to work with Jean. All we needed was a handle for our jack. A little $16.90 part. Jean called the manufacturer because we couldnt explain what we had. She suggested emailing her a couple of pictures using our phones which we did and within 3 minutes she had the part number and the order. Thanks to Jean, we saved $50.00 on our order.

Bill - Batavia, IL

10/09/2014


Nicky was patient with my questions about my enclosed trailer I recently purchased. I needed wheel bearings and was unsure of a few things, but she was helpful and not pushy at all. Thank you, Nicky.

Mike - Jacksonville, NC

10/09/2014


Super-fast shipping. Great prices and quality products. Even the packing is awesome. This was my first experience ordering from etrailer.com. It will definitely not be my last.

David - Temple, TX

10/09/2014


I have been very impressed with etrailer throughout my entire shopping process. They have an incredible selection and everything you need for any trailer package you are looking for. Their staff is knowledgeable and friendly, and when a part was identified as missing from my multiple items ordered, they reacted quickly and efficiently to get me the part I needed plus a bonus tool for installation!!. Etrailer was recommended to me by a friend, and I would definitely recommend them to anyone looking for trailer related products! I am VERY pleased!

Jason - Willard, MO

10/08/2014


I know one think if I ever need anything for my trailer I will be at line to etrailer. I was still waiting for the original company to get back to me to make sure I was ordering the right part. I got on google and found etrailer with the part and also the stand and wheeler for the jack that I always wanted and the three items were cheaper then what the original manufacture was selling his for. Then I got a surprise they upgraded the shippint. WOW! WOW!, iLL BE BACK!!!!! THANK yOU! eTRAIER

Harry - Ocean Isle Beach, NC

10/08/2014


Always like ordering from etrailer. Have mostly what I need ships out right away! Package well, On time , Cat say enough good things Thanks Mitc

Mitch - Durango, CO

10/08/2014


This is my 2nd eTrailer Order, the shipment came very fast, like 2 days, Installed as shown in the excellent on-line video & only took 30 minutes, very easy with two people, one to hold the hitch up & other to install the bolts, the how to video was accurate, just had to borrow a 6 inch extension for my torque wrench to get around the exhaust pipes. Did not even need to jack up my 2015 Acura RDX. Results: The hitch looks perfect & was easy install !!! PS: It was also WAY less expensive than the dealer’s hitch with the same robust quality! Order from eTrailer... Great support, Accurate Instructions & Videos, Solid Quality, and the Price is Great !

Peter - Overland Park, KS

10/08/2014


Perfect fit. Very EZ to install . Shipped faster than anything I have ever ordered online ! Thanks guys and hats off to all of you!!

Mark - Bainbridge, OH

10/08/2014


Very fast shipping and box had everything packed really good with lots of shipping paper...The order was all there that I wanted....Thank You etrailer..

Roger - Rockport, IN

10/08/2014


When my hitch was backordered the team at e-trailer kept me informed and offered to provide a substitute more expensive model for the same price. They kept me informed and made numerous phone calls and emails to update me on the backordered item. Once I received the product they also followed up to see if I was happy! Great work team!

James - San Diego, CA

10/08/2014


Well I had bad experiences with my shopping online but this time Im very satisfied ,thanks so much this is very helpful....

Juan - Scotts Valley, CA

10/08/2014


Marcia was awesome awesome awesome!!! I am converting my trailer from idler wheels to electric brakes. Marcia even called Dexter Axle to verify my model axle! I had it all wrong, she even verified that I had EZ- Lube hubs!

David - Plattsburgh, NY

10/08/2014


etrailer.com was recommended to me by a friend and when I called Roadmaster for information they told me it was a good place to go. etrailer.com saved me some money.

Robert - Kalona, IA

10/08/2014


I ordered some roller parts for a boat trailer I have been working on. The parts fit and they arrived earlier than expected.

Nathan - Minneapolis, MN

10/08/2014


Very user friendly. Easily found what I needed on the website, made my order and within an hour had received an email that more order had be processed and shipped!

Gary - Eagle, ID

10/08/2014


With past experience in ordering from etrailer, I give 5 Stars. I do highly recommend etrailer to all folks who are looking for excellent service, outstanding parts, and super fast shipping.

Jennings - Live Oak, FL

10/08/2014


The site was very easy to use and look up parts. I found it very helpful and beneficial that product installation video were also included. I had one question and my question was answered within 24 hours and was a complete answer.

Jeremy - Powell, WY

10/08/2014


Great product. Fast shipping.EXCELLENT.

William - Gibsonburg, OH

10/08/2014


easy to install and works great!

Stuart - Lake Geneva, WI

10/08/2014


Tekonsha P3 Brake Controller. Fast service. Fair price. Very helpful. Thanks.

Walter - Atlanta, MI

10/08/2014


Great people to work with fast shipping

Glenn - Muncie, IN

10/07/2014


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