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Customer Feedback and Reviews

viewing 1 - 150 of 29407 customer comments


Great product. Reasonably priced, prompt delivery and simple to install. Highly recommend www.eTrailer.com

James T - Charlottesville, VA

10/24/2014


Very good experience, the lady that helped me was great.

Jim - Noblesville, IN

10/24/2014


Great informative web site , wonderful service department.

Troy - Franklin, LA

10/24/2014


great customer service. helped me a lot by researching snow chains for our fleet. thank you

James - Marietta, GA

10/24/2014


The parts are great ,the web site is great , the shipping was fast and free, It is the best parts website I have ever used ,they dont change the shipping carrier on you like other companies I have used . There is help and customer support and great descriptions and photos of products with dimensions unlike other sites. You have questions they have answers. High quality products,best prices, free shipping, customer support and install and use info. You just cant go wrong with E Trailer.com . Thank you

Russell - Tucson, AZ

10/24/2014


great customer service, have placed several orders, prices good but shipping cost makes it hard to compete with local. would get more small orders if free shipping was like ebay 35.00 or more.

Kenneth - Cookeville, TN

10/23/2014


My order was handled very quickly and efficiently, I would not hesitate to place another order or recommend your services to a friend. Thank you

Richard - Cortez, FL

10/23/2014


I ordered this hitch TWO DAYS AGO! Crazy fast delivery. Once I mount it I will update my review but so far so good. I had a minor issue and calling and speaking with someone at Etrailer was simple and easy.

Dylan - Henrico, VA

10/23/2014


very helpful. i had questions that were answered quickly. a very easy purchase.

Mike - Stephenville, TX

10/23/2014


Everything I needed and easy to use. Also great prices and fast shipping,that makes it hard to beat!! Keep up the great job.!

Edward - Salem, OH

10/23/2014


I think I hung the phone up and it was sitting on my porch What great service! ordered last night received it the next day

Gary - Gillespie, IL

10/23/2014


Great experience,havent received my order yet.Had trouble finding this odd part,but hopefully it is the right one.

Albert - Whitefish, MT

10/23/2014


We have nothing but very good and super quick service. We will be buying from here again as well as telling everyone else to utilize this site!

Jim - Mercer, PA

10/23/2014


I received the first part of my order in two days. Great. work on your part E trailor.

Robert - Sauk City, WI

10/23/2014


I got a really good deal. You not only matched the price that I found on e-bay, but you gave me 10 of the difference too. The staff that I talked to was knowledgeable about the installation and very kind and helpful.

Martin - Port Richey, FL

10/23/2014


You had exactly what I was looking for at a great price. Shopping on your site is very easy. Thank you :

Pamela - Ann Arbor, MI

10/22/2014


It was very easy to order. The Person I talked to new a lot about what I ordered. It looks like I will have my order on Thursday. Thank you very much. I will buy from you again.

John - St. Johns, MI

10/22/2014


Web site was found through google search. It was user friendly and met my needs.

Roger - Mesquite, NV

10/22/2014


its here and looks good, hope to install later this week.

Dean - Surprise, AZ

10/22/2014


The experience was great. I intend on surfing your sight more often to see what is for sale.

Allan - Boise, ID

10/22/2014


Good service, quick response helpful with questions

Brad - Nappanee, IN

10/22/2014


Cathy was wonderful,she was most helpful with all the products,answer all the questions that I had ,she went above and beyond Thank you so much for all the help

Edmond - Paramus, NJ

10/22/2014


E-trailer shipped the Curt hitch receiver promptly and it arrived at the auto service location on Columbus day. Installation was easy, according ti the installer. We had a Thule bike carrier already and fit was excellent. Going biking!

Ernest J - Glen Burnie, MD

10/22/2014


Good prices, friendly people. Though I have to mention it took a long time over a month to get my hitch shipped out. Fortunately I wasnt in a hurry. But on the high side e-trailer did communicate with me pretty well about the status of the order so I cant complain too much.

Edward - Kingsport, TN

10/22/2014


Very satisfied with the service that I received. Communication about a delay in shipment was prompt and detailed. The hardware arrived when promised.

Ihor - Okemos, MI

10/22/2014


This is the greatest site for trailer stuff. I needed the hitch quick so they took my oder over the phone and shipped it within hours. I love these guys/gals.

Douglas - Panama City, FL

10/22/2014


Great service, products, and price. I appreciate the fast shipping...thanks cb

Charles - Yantis, TX

10/22/2014


I plan on making E-Trailer my one stop shop from now on! The salesman , Wayne H, was knowledgable about the products I was needing to purchase, very polite, and helpful. He even helped me achieve free shipping by helping me with a set of LED light to make my trailer look better and operate better. But my biggest compliment was I got my parts the very next day and cheaper by far than anyone. Thank you ETRAILOR for all your help and will be ordering again tomorrow, some of the best experience Ive ever had!

Matt - Marshall, IL

10/22/2014


The shopping experience was very nice and the help that I received from the associate was even better. Thanks for the timelyness of my order being shipped and now just waiting to receive. Take care and God Bless. P.S. I would order from here again.

Eduardo - Decatur, AL

10/21/2014


Another great product and excellent service from Carla. Package arrived a day early.

Wayne - Collierville, TN

10/21/2014


Your service is fantastic, I and will recommend your products and services to anyone.Will be back. Thank you.

Anna Maria - Oakwood, ON

10/21/2014


I think you have one of the most informative sites about your products I have seen. It makes it so much easier to find what you are looking for. Also I think you have a terrific stock of products online for your business, and very organized.

Jack - Summerville, SC

10/21/2014


a very good job

Sherrion A - Paragould, AR

10/21/2014


Ordered last night and when I woke up this morning, the shipment had been confirmed. So far, so good. If it arrives quickly, we have a winner.

Dave - Windsor, CT

10/21/2014


Always a pleasure to shop with etrailer. The accompanying videos are great though I usually dont get sound and their shipping policy cant be beat I usually get things the next day!.

Paul - Macon, MO

10/21/2014


Always clear on the ordering process with the exception the video of the most recent product did not run. Ordered it anyway.

Ronald - Glen Ellyn, IL

10/21/2014


I am not good with ordering things on my computer and often have difficulties. Not so with etrailer.com. Was able to order with ease. Also like the good prices, early response and fast shipping.

James - Elgin, TX

10/21/2014


It was great. Fit just right. Installed in 2 minutes. Called on Thursday got on Monday. Just what we needed. Thank you etrailer!

Linda - Gate City, VA

10/21/2014


E trailer is a great fast reliable source for online shopping!

David - Knoxville, TN

10/21/2014


I spoke to Mark at 8.59 P.M. and less than one hour my order was shipped. Great service thankyou Mark

Jim - Middletown, CT

10/21/2014


Very good experience. Video on the web page confirmed I had the right part and the ability to install it. Would definitely use them again.

Richard - Pinckneyville, IL

10/21/2014


Good fast Service

Robert - Rosholt, WI

10/21/2014


shoped a few times everything has been good. excellent customer service

Al - Wells, ME

10/21/2014


Great product. Great service. Thanks for prompt [two day] shipment of item.

William - Spirit Lake, IA

10/20/2014


They always have the stuff in stock and fast with shipping.

Gerard - Trinity, FL

10/20/2014


Searching for a hitch for my 2001 rav 4 was great even got the wiring from curt. Thanks

Michael - Edinburg, TX

10/20/2014


This on line company is the best, in every on-line shopping category there is available to trailer parts and accessory shoppers! Their prices are on the averages lower side, their service and speed of shipment is excellent, and best of all, to me is their informative web site video demonstration clips which review the products they sell as well as installation guide videos! I have and do recommend e-Trailer.com

Gary - Weymouth, MA

10/20/2014


i was very satisfied with the speed of the help i received and excited to see the that the customer service people had a vast knowledge of the industry and the products that they offer.

Scott - Dallas, TX

10/20/2014


Product was great, easy to put on and free expedited shipping. Great customer service and easy to track your shipment. Very quick response from customer service to an email question. I would recommend you to anyone who needs trailer parts or hitches. Great to see that customer service is still alive and well in the US.

Wayne - Crescent City, CA

10/20/2014


This is the best...Everything is well organized and easy to find. Also I love how the videos are posted for each item, this makes things so simple. By having the videos on the page, actually made me buy my hitch in the first place because they showed me how easy it was to install and gave me a good feeling that I wasnt buying junk. Also I found it so awesome that I actually got a call after I made my order to confirm my order and to confirm they had the correct address. Best customer service so far. I went threw a few reviews and could not find a review that had less than 5 stars. You guys are the BEST!!!!!!!!!!!!!!!!!!!. I will be telling all my friends and this wont be the last time I order from this place.

Christopher - Cranston, RI

10/20/2014


Outstanding technical support allowed me to review what i need and order thank you.

Thomas - Oviedo, FL

10/20/2014


I called today and talked with Renee k. About an issue I have been having with trailer light connectors I have purchased that failed after only s few month of use. She told me exactly what I needed and I felt confident she new what she was talking about. A very pleasant lady to talk with. Thank you Renee.

Gerald - Enfield, ME

10/20/2014


The sales and customer service was very helpful in finding a replacement part for my Titan 10 serge brake I have only used etrailer a couple times, and am very pleased with service, tell Carla & Julie I said thanks.

Kenneth - Cookeville, TN

10/20/2014


Instantly responsive, efficient, professional service dedicated to customer satisfaction.

Donnie - Gautier, MS

10/19/2014


I got exactly what I ordered good price low shipping and follow up I would highly recommend dealing with etrailer. thanks George

Rick - Christmas, FL

10/19/2014


very happey with the hitch and easy to install and good service and fast shipping

Gary - Gansevoort, NY

10/19/2014


I HAVE ORDERED SEVERAL TIMES FROM YOU FOLKS AND I HAVE ALWAYS BEEN VERY SATISFIED WITH THE SPEED AT WHICH YOU RESPOND TO AN ORDER AND IT SEEMS YOU ALWAYS HAVE EXACTLY WHAT I AM LOOKING FOR. YOUR PRICES ARE ALSO VERY COMPETETIVE WITH THE MARKET. THANK YOU!

Michael - Arlington, MN

10/19/2014


Had this LED license plate light for 2 years one side quit working its all good just ordered a new one

Mark - Indianapolis, IN

10/19/2014


Web site was very friendly. Made order with regular shipping. Recived email that they shipped the same day and upgraded shipping at no additional cost. Great service.

Gary - Independence, WV

10/19/2014


I had a new travel trailer ready to be picked up and needed a new weight distributing hitch in a few days. I called my order in to make sure the hitch would be shipped. I worked with Judy M. She told be the hitch was not in stock at etrailer.com, but she would check with the manufacturer. She put me on hold and was back in about 2 minutes. She told me she could have the hitch ship direct to me the same day. I place the order and the hitch did ship as promised and I have the hitch in 3 days. Judy followed up to me with 2 emails just to keep me advised of the shipping progress. Judy M. is the #1 person at etrailer.com. Any towing needs in the future and etrailer.com will be my first place to order.

George - Merrick, NY

10/19/2014


Re-lighting a new to me trailer, got all the parts I needed and free shipping

Bill - Hollis, NH

10/19/2014


Excellent service!

Hans Dieter - Red Deer, AB

10/19/2014


Im very pleased with my experience. They have the parts you need. Easy transaction, quick shipping and good communication. What more could you ask for. Will definitely shop again...

Ronald - Gainesville, TX

10/18/2014


This was one of the easiest transactions ever and the Free Shipping is great. I have not received my hitch yet but it seemed to have been shipped immediately. I am taking advantage of the instruction videos so I will be ready when it all arrives.

Duane - Fresno, CA

10/18/2014


E-Trailer is a great resource for many items you dont have an immediate or emergency need for due to breakage or a failure. If you have a plan for maintenance they can fill your need without having to go out to your local automotive or RV place. Its delivered to your doorstep, how cool is that! Your local source may not have what you need on hand and E-Trailer will likely have it.

Donald - Huntington Beach, CA

10/18/2014


I have been ordering things from etrailer left and right lately. We have just purchased a new MH and a car for a toad so have to get all of the items for both so I can tow. Etrailer has done a great job of getting my parts to me and very quickly even though I have been getting free shipping. Very responsive group of people making sure they get the products out that were ordered. I have been using them for a number of years and they will continue getting my business.

Leonard - Bentonville, AR

10/18/2014


Prompt service , correct parts, easy to work with.

Stuart - Ypsilanti, MI

10/18/2014


Website was easy to navigate and I had no problem finding what I needed.

Bennett - West Palm Beach, FL

10/18/2014


Received in record time with standard shipping, 2-days, product as described, Thanks

Jerry - North Aurora, IL

10/18/2014


very good site , and easy to use

Carl - Kentville, NS

10/18/2014


I am delighted with the service!!!!!!

John - Scottsdale, AZ

10/18/2014


etrailer.com is awesome! The videos, specs and information available before you buy makes etrailer.com my go-to site for towing stuff. And I havent seen better prices anywhere else. My husband was super skeptical about installing a hitch on my Ford Fusion Hybrid, but it has worked out really great. I can haul our bikes easily & we just bought a cargo carrier for trips. The cargo carrier was shipped the SAME DAY I purchased it. Were saving so much $ by being able to use the Hybrid instead of the gas guzzling truck for trips, etc. etrailer.com has made this possible for us, quickly and at great prices.

Melonie - Dayton, OH

10/17/2014


Order #103089144. Carla was extremely helpful. The shipping was wrong on your web site. She got it corrected and called me back. I then had some other questions about the product. She went out to the warehouse and got one to look at and also asked one of her tech people if it would work for the purpose I was trying to use it for. You should give her a raise and/or promote her. She might make a good trainer for your sales associates teaching them how to give the best customer service possible.

Michael - Blaine, WA

10/17/2014


Fast shipping, good price.

Gerald - Windsor, NY

10/17/2014


I could not order this online so I called and tommy placed my order I am very pleased

Ray - Florien, LA

10/17/2014


I now have a great source for my trailor parts. The local parts house gouges its customers in my opinion. Thanks for such a nice web site.

Steve - Largo, FL

10/17/2014


Erika was very responsive and quickly helped me sort through my options for getting the parts to fix a Roadmaster tow bar that no longer worked correctly because of rust. She went so far as to contact Roadmaster to see if there was a more economical solution. eTrailer gave me the best solution as the lowest cost.

Ron - Sacramento, CA

10/17/2014


Etrailer is great. I purchased trailer mirrors for my new Silverado. They are great. From ordering to delivery everything went great

Denis - Holtsville, NY

10/17/2014


Easy shopping with great service! I had a question about what I was looking for, emailed it, and had an answer later that morning. Placing my order, I got an email within two hours saying it had been shipped. That’s service that’s hard to beat! Would I recommend etrailer to a friend? Without hesitation!

Patrick - Roanoke, VA

10/16/2014


Dana M was the most patient and helpful customer service representative that I have had help me in years, Thank You Dana.

Magdalena - Newman Lake, WA

10/16/2014


Shopping on etrailer.com so far everything I have searched for has etrailer has so this makes it easy to purchase. The prices I have found to be lower then most of the other on-line companys and shipping is free over 99 bucks thats a bonus.

James - Buckeye, AZ

10/16/2014


Perfect, thank you. Almost Tow Ready!!@

Ron - El Granada, CA

10/16/2014


They arrived in a timely manner and in good condition. They look real good, they are better built then the ones I am replacing. I have not installed them yet as they mount differently than the old ones, and I will have to make a mounting plate.

William - Manteca, CA

10/16/2014


Package was sent on time. I would order again.

Donald - North Hampton, NH

10/16/2014


Well, this is the 3rd trailer hitch I ordered thru E-Trailer. Experience is always good and the products are quality. had a personal problem this time, but Juanita T. resolved it quickly!

Richard - Sussex, WI

10/16/2014


I cald to get info on a Trailair hitch with etrailer and Jan ext. 334 was very helpful and got the info I needed to verify correct hitch. I cald her back later on that day and ordered part from her. Great service as always

Richard - Vonore, TN

10/16/2014


Thanks for upgrade...came today as promised, placing another order!

Philip - So Harwich, MA

10/16/2014


Quick shipping. The Lock was very easy to install. The directions were easy to follow. I would not hesitate to order anything from etrailer again.

Steve - Palmyra, VA

10/16/2014


Very pleased. Ericka was very polite and answered all of my questions. She kept me informed by email on where and when my shipment would arrive. Most people would not keep in contact after an order is made. Very pleased with etrailer and actually recieved my shipment early. I will recomend etrailor to all my friends. Thanks for awesome service.

Charles - Dover, AR

10/16/2014


Great service - Fast shipping @ reasonable prices. Super tracing on the shipping !! One cound not ask for better service!

Thomas - Mobile, AL

10/16/2014


Got the shipment thank you very much, the service was good.

Alan - Barrie, ON

10/16/2014


Got the order today. Awesome packaging!!! Appreciate all your help. You have a new loyal customer!!

Brian - Oxford, IA

10/16/2014


The service is fast!! I placed an order the night before at around 10:30 pm and got message the next morning at 5:50 am saying the two products I ordered had shipped. I havent receive the product yet so I cant comment on that part. Reading all those customer reviews made me more confident about my purchase though.

Tommy - Ontario, CA

10/15/2014


Always quick to ship and if there is an issue it is quickly and professionaly resolved.

Tony - Greensboro, NC

10/15/2014


I have called twice and both times had a very positive experience. Suzanne was extremely pleasant and professional! I look forward to continue business with you! Harvey Pepper

Harvey - Newport, OR

10/15/2014


i ordered bumper yesterday and received it today,it looks beautiful, i cant believe it came so fast thank you!

Charles - Palos Hills, IL

10/15/2014


It was such a great experience dealing with the etrailer staff from start to finish. I ordered the wrong parts and when I asked about returns and shipping out the correct parts needed, I received a response back almost immediately ... & it was from an actual human! It was first class business from the start! Etrailer just earned a life long customer! I am so glad I found them... My shipping was upgraded at no cost on their behalf on top of it all too!!!

Harry - Forestdale, MA

10/15/2014


I cant speak higher about this company for this product. I ordered this hitch on a Tuesday evening and received on Wednesday. Cant ask for any better service than that. Received exactly what I ordered and it came in perfect condition.

Mike - Fox Lake, IL

10/15/2014


Great company to deal with . They have great price and are fast to ship items.

Russell - Lake Villa, IL

10/15/2014


Very good service. Received the bike carrier and Im very well pleased with the product.

Joseph - Wauchula, FL

10/15/2014


AWESOME!!! I had placed my order then I got an email from Erica stating that it might take a little long due to item not in stock she then had two items compared to the item I had order. I thought that was very very AWESOME customer service. I couldve been left in the dark. thats what you call taking care of your customers needs. I told Erica that I would wait till you got the item back in stock. And as we speak its in transit.

Ivan - Mountain View, HI

10/15/2014


your salesman Vince was very helpful with what i needed to be able to hook up to my tow bar. my order i got today which is great. thank you for the great service.

Robert - La Pine, OR

10/15/2014


This place ROCKS! I ordered at 9pm and it was shipped by10pm. Awesome!

Kurt - Jenison, MI

10/15/2014


etrailer is the best friendly workers and fast delivers and always have what I need for my trIler

Carla - Stevinson, CA

10/15/2014


On time and right parts

Giuseppe - Blaine, WA

10/15/2014


I continue to have very pleasing online commerce with etrailer.com. Their products have always been as advertised/shown and I have never been disappointed in product quality. Email and shipping have been fast. I come away with the feeling that there is someone on the other end who actually cares about their customers. Add the very competitive pricing and occasional free shipping, and there simply isnt any reason to take my business elsewhere.

Kirk - Monterey, CA

10/15/2014


Marcia A at Ez Trailer, directed me to the correct utility trailer bearings by verification of bearing numbers. The bearing kit was received quickly and intalled easily.

Brendan - Ho Ho Kus, NJ

10/15/2014


I won't be commenting on individual items but wanted to pass on my gratitude for your company and the communications. You really fill a void for Thule rack owners by having a good search tool and an extensive parts list. Thank you eTrailer!!!

Matthew - Tigard, OR

10/15/2014


good price better than Auto Zone for one easy to order and shipped fast

Joseph F - Coram, NY

10/15/2014


Service was great. and the information from the people was great.

William - San Jacinto, CA

10/15/2014


Excellent service!

Corey - Noxapater, MS

10/15/2014


Hi, Rebecca...... Etrailer.com...... I received my order yesterday morning. Super cervice. I'm verry happy with every thing you do..... Again super cervices. I will order some thing else later on. Thank you again.... Richard.

Richard - North Bay, ON

10/15/2014


Perfect! Thank you!

Andrew - Vail, CO

10/14/2014


good experience. Short and direct. No effort to sell me something I didnt ask about.

Douglas - Sonoma, CA

10/14/2014


I took a while to get tires on the trailer and take a trip. I am very pleased with the tires and the service of etrailer.

Donald - Lewistown, IL

10/14/2014


Took me longer to get the exhaust system off the support hooks than it did to install the hitch. All told, even with slow work getting the exhaust system down, it took less than an hour to get the hitch installed.

Andrew - Oregon, IL

10/14/2014


Ordering was simple and carrier was received promptly...so promptly I had to wait a few days to install it as I hadnt had my hitch installed on my vehicle yet. Product quality is great, but I do worry the clips/nubs on the plastic carrier pieces will break off after a number of uses. While installing the rubber bands, I noticed a couple turning white like they were already beginning to stress. Hopefully all the positive reviews will prove that I have nothing to worry about.

Joshua - Piqua, OH

10/14/2014


Yes I will recommend etrailer.com to everyone. I just purchased 2 quality trailer tire and rim combos at a block buster price. I am going to go ahead and purchase 3 more of the same size as I am changing from a 5 rim to a 6 so I can up grade from a 205 tires to a 225 tire and an 8 ply side wall. This is the safest way to go because of the professional staff participation Photos, Videos, Q and A participation, guarantee/warranty, Free shipping, Price and e-mail alerts on product status. No other company matches this customer service!

George - Kitty Hawk, NC

10/14/2014


This is my second order, and definitely will be ordering again.

Tom - Winchendon, MA

10/14/2014


I ordered my hitch on Friday and received it on Monday! The experience couldnt have been more pleasant. I had ordered a hitch from the big A and it took a week to get it, it was beat up and was the wrong part. My hitch from eTrailer arrived in great condition and is the correct part.

H. J. - Pasadena, CA

10/14/2014


as always perfect service thx bill even something i discussed several months ago. that id forgotten about i was still able to order thx to marsha for following through. thx marsha

William - Culloden, WV

10/14/2014


A really good company to deal with. Ive bought two hitches and some other parts, no problems. Extra good communication, rare nowadays.

Jerry - Redwood City, CA

10/14/2014


The wiring harness itself installed smoothly. Unfortunately my pickup was a little off. I had to enlarge the drain hole in the tail light area to allow the plug to pass through. The ground wire had to be connected to tail light ground wire. Attaching the wire to the frame or the metal skin did not provide an decent ground. Still, it works with only a minor hassle.

Patrick - Marysville, WA

10/14/2014


Great Site, Easy to use, Good pricing

Matthew - Stillwater, MN

10/13/2014


Very pleased on how easy is to find parts you need, how installations are easily explained, different options/choices you have, and prices that are very competitive. Processing and shipping was very fast, keeping me up to date with all stages up to delivery of my purchase. I like the map showing location of your order, but being old fashion, would also like to receive a tacking number from the carrier delivering the order. I will order again from etrailer.com

Jorge - Picayune, MS

10/13/2014


Everything delievered on time. Installation was as easy as the video demonstrated. Saved at least $100.

Daniel - Allentown, PA

10/13/2014


Very satisfied so far with the service. Both Rebecca and Nicole were very helpful getting my order organized and processed. Will definitely use etrailer again if I need something

Dale - Ponoka, AB

10/13/2014


Great service, great products, best prices.

James - Newburgh, IN

10/13/2014


I love this place. I have made several purchases with Etrailer.com. The prices are the best. The service is great, and delivery is fast. This is a 110%er company. They also sell more than just trailer stuff. I have a generator on order, and their price beat everyone elses.

Cleve - New Caney, TX

10/13/2014


I was looking for a brake controller for my 2010 Sequoia that pulls my 6,000+ plus camper once I learned my car doesnt have an integrated brake controller. My mechanics said Tekonsha was the best and I found it on etrailer.com. The site was easy to navigate and I found the correct adapter for my vehicle which makes installation easier. Price was competitive and shipped fast!

Carlos - Spring, TX

10/13/2014


So far so good I like the follow up email about the shopping , nice touch

Bill - Huntington, NY

10/13/2014


Prices were cometitive and installation was done neatly and on time. Thanks for the great service!

Jeff - Saint Louis, MO

10/13/2014


Worked great!

Allen - Rochester, NY

10/13/2014


Excellent company to deal with. Everything I purchased was exactly as described, shipping is fast and reliable, communications are timely and the web site is easy to use. I will use this company for all my RVing and truck needs in the future. Thanks for being a reliable company! Rare these days.

Stephen - Jamestown, OH

10/13/2014


I received excellent service. Renee personally made sure that my order would be quickly processed, and right now it looks like my birthday present will arrive on time. I also liked the package tracking feature. Instead of being routed to a carriers website, the information came up immediately on the etrailer.com site. Well done!

Jeff - Blacksburg, VA

10/13/2014


Good prices fast shipping

William - Lexington, NC

10/13/2014


I received my new keys sooner then said, the new keys work Great just as I was Told they will work .the Person I talked to took care of me very well and new what I needed so he Sold me the right Keys the First time. I am well Pleased and will used them more if need to Thanks John Marks

John - Citrus Heights, CA

10/12/2014


Your site is easy to use and fast . And I could find what I needed order and be done.

John - Berne, IN

10/12/2014


Great customer service - Erika W. was very helpful! Quick shipping and great packing. Ive read reviews of other e-tailers that just slapped a UPS label on the hitch.

Ed - Lehighton, PA

10/12/2014


EASY TO DEAL WITH.

Edgar - Fairfax, VA

10/12/2014


Etrailers is the complete one-stop shop for DIYers for anything related to towing. Quality merchandise and extensive video as well as detailed written instructions save a lot of time and $$$ and guarantee a successful installation. The Curt class III hitch fit my 2014 Hyundai Santa Fe Sport perfectly and looks great. The fast shipping is a nice bonus.

James - Bastrop, TX

10/12/2014


I was surprised that I had the trailer hitch, bike rack, and wiring harness on my front porch within 3 days after ordering it. Everything was in good shape, fit perfect, and looks good on my Toyota Rav4. Highly reccomend etrailer.com

Roger - Grayh, PA

10/12/2014


Worked out great installed in about a hour using air tools found removing the grill worked best for me had no help that day but thats the way it goes. Thanks

Randall - Pearland, TX

10/12/2014


I love the way the web site is set up. You the type of trailer you have, the kind of tow vehicle you use and the product you want and a list of available items comes up that is compatible. Delivery was fast and communications was great. Online video instructions for installation were right on the money.

Louis - Milan, MI

10/12/2014


We bought a bike rack for the hitch of an RV. Originally we bought one from REI, thinking the standard Thule brand would do it. Nope. The RV has such a stiff suspension that it bounced that rack until it bent. Thanks to etrailer, we found the right rack for our RV. It came on time, priced less than the Thule and built like it can take a beating. Thank you. We will be buying more soon.

Travis - Arcadia, CA

10/12/2014


Etrailer took the extra effort to personally answer my pre-sales questions via email. Their answers enabled me to make my decision to complete my purchase that day. The shipping was unbelievable! I ordered Wednesday and received my order Friday - from Missouri to Pennsylvania! I expected seven days, they quoted five days, and it arrived in two days! Everything in the order appears to be there although I havent yet installed it.

Roger - Valencia, PA

10/11/2014


Good product, fast shipping, reasonable cost, simple instructions and best of all... everything fit the way it was intended.

Roger - Blountville, TN

10/11/2014


Excellent service. Submitted the order on line and received 2 e-mails within several hours stating they had received the order and later that the part had shipped. Very pleased with the quick turn around on the part.

Gene - Mechanicsville, VA

10/11/2014


This hitch is a perfect fit on my 2004 Ford Ranger. I was able to keep the original step bumper with no changes.

Troy - Burlington, NC

10/11/2014


This was my second purchase through etrailer, and I am very satisfied with price and quality of the merchandise and the timeliness of the shipment.

David - Towaco, NJ

10/11/2014


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