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Kristine, Hilton Head, SC  11/20/2009
Amazing service. Ordered Thursday evening, got email order was shipped the next morning and even upgraded to 3-5 day instead of 5-7 day shipping with free shipping. Thanks.
Phil, Glendora, NJ  11/20/2009
Bought a Curt hitch. I searched for a while and Etrailer.com had the absolute best price and shipping was free. The hitch shipped immediately and arrived within 3 days. Great doing business with Etrailer.com!
Jude, Okatie, SC  11/19/2009
Super fast shipping! I had the hinges I ordered back on the escape door of my horse trailer within 3 days and didnt miss a weekend trip!! The hinges were exactly right - appreciate the measured drawings of the parts you have on your web site. I was sure I had the right hinge coming. Thanks!!
Brian, Gainesville, FL  11/19/2009
I thought this was going to be a regular run of the mill shopping experience on-line. You know, one of those order and wait type of deals. But it was everything I wasn't expecting. They were in touch with me from the very start with an e-mail saying that the product was in stick and ready to ship and then, to my surprise, I received another e-mail saying that they upgraded my shipping from 5-7 days to 3-5 days. All in all, it was a great experience. I recveived my order in 5 days - including 2 weekend days. The part I ordered fit and worked on my auto just like the webpage said. Thanks for a great website, products, and terrific service !!
Eric, Lititz, PA  11/19/2009
Awesome Awesome Awesome. Thanks.
Barbara, Burleson, TX  11/19/2009
Thanks for shipping so quickly. I will use your site again should I need any other trailer hitch parts.
Mike, Long Valley, NJ  11/19/2009
The selection and low prices of trailer hitches were the best I've found online. The service has been excellent too. GREAT company!!!
Doug, Winston-salem, NC  11/18/2009
Fast and intelligent response to my questions with several options I could use for my particular application. Great customer service.
Ted, St Petersburg, FL  11/18/2009
I first dealings with etrailer was impressive. The lady in the customer service was personable, knowledgeable,friendly and helpful. I requested a very small item ans she was just as accommodating as if it had been an order into the hundreds of dollars. The speed of my order request was very satisfying also. Now if the part arrives as suggested, them I will be a happy man.
Jonathan, Henderson, NV  11/18/2009
Fast and very friendly customer service. I'd give y'all 5 stars.
Kenny, Canal Winchester, OH  11/18/2009
Very timely email communication of the status of my order.
Joey, Corona, CA  11/18/2009
Great experience. Would recommend to anyone. Fast shipping and great prices.
Gus, Cheyenne, WY  11/18/2009
Thank you for your quick delivery and quality of materials. I am a business owner and understand that customer relations and quality of work is important. Thanks again.
Dennis, Washington, IA  11/17/2009
Like your website, very user friendly, found alot of interesting stuff. I'm sure I'll be back.
Joe, Marietta, GA  11/17/2009
I ordered my part late Tuesday, got it the part the next day!!! I thought it was an error in the email that said the item was on my porch. I looked and BAM! It was there!!! I installed it the next day and was able to tow my trailer this weekend instead of next weekend. I am a customer for life!! No bologna. 5 out of 5 from me.
Lester, Hannibal, MO  11/17/2009
What a great company. Fast to ship, went the extra to get delivered before scheduled delivery date.
Steve, Wynantskill, NY  11/17/2009
This is the second time I have used Etrailer... The first was a in stock weight distributing hitch, that I received with in a couple days...This order needed to be select shipped, and even though I had doubts it would happen correctly, I just received a confirmation email confirming all is going as planned…Thank you Etrailer !
David, Durham, ON  11/17/2009
Ordering was painless. Pricing was much better than I was offered at my local retailer. I am amazed! I ordered a trailer hitch and wire harness Sunday night. Response to the order was prompt, I was emailed confirmation Monday morning.- and the parts just arrived -Tuesday afternoon! Nice job - I will shop here again.
Roy, Covington, LA  11/17/2009
Easy, Easy, Easy! That is the 3 best words to describe dealing with etrailer.com Stock and inventory is extensive, product info easy to find, matching what you want to your vehicle was a snap. Customer service is great. People know what they are doing and will jump through hoops to get you what you want.
David, Medford, OR  11/17/2009
I found shopping at etrailer to be a refreshing experience. I had questions and they responded quickly with answers and suggestions. etrailer will be my go-to source for all my trailer needs from now on. Thanks, etrailer for your excellent customer service.
Dennis, Lake Havasu City, AZ  11/16/2009
Wow! I am really impressed. I do a lot of shopping on the internet because I live in a very remote area. Etrailer was one of the best I have ever dealt with. Fast shipping, good communication, good prices, and accurate descriptions made my experience very enjoyable. Thanks etrailer. I will be back.
KC, Elk Grove Village,IL  11/16/2009
I ordered my trailer parts on Friday at noon. Very simple and straightforward process. I was in no hurry, so I used standard shipping. Within an hour I received an email that the parts were available and would be shipped shortly. An hour later I received another email that the parts had already been shipped and that they had, at no cost to me, upgraded my shipping to 3-5 days. Monday around noon a UPS truck pulls up and delivers my parts! E-Trailer will always get my business and strong recommendations. A+ across the board.
Corey, Ozark, AL  11/16/2009
While preparing for a cross country move from Alabama to Alaska I have depended upon etrailer.com for numerous purchases ranging from a front receiver hitch/mount for my 2009 GMC Sierra, to a winch mounting plate, trailer wiring and hitch mounting accessories as well as E-Track. I cannot say enough about etailer, their customer service or their prompt shipping of ordered products. My entire shopping experience with etrailer has been prompt, pleasant and has never left me unsatisfied. I highly recommend etrailer.com and I feel very confident that you will receive the same quality products and service that I have. Happy shopping!
Brian, Elizabethtown, KY  11/16/2009
So far all of my purchases have been rated as #1 with this company! Nothing but first rate customer service, quick shipping, and great products!!! What more could you ask for?? They have always been very professional and courteous on the phone!! Thank you very much and I WILL always check Etrailer first!!!
Len, Clinton, SC  11/15/2009
Very happy to find exact replacement grommet mount lights for my trailer. Very easy order process. Loved quick feedback on order entry. Totally blown away by quick shipment. Order late on a Wednesday and recieved order on Friday, less than 48 hours later. How much more awsome could it be?? Thanks. Will order again and tell my friends.
Timothy, Aurora, CO  11/14/2009
This is long overdue, but thank you for the quick service and upgrading my shipping for free. This is the second hitch I have ordered from etrailer and was very satisfied both times. Got exactly what I needed with no problems with very fast service. Thank you.
Thomas, Huntingtown, MD  11/14/2009
Wow! You made it so easy. Thank you. Keep up the good work. I'm going to recommend you to my neighbor who has a Santa Fe.
Brian, Palm Beach, FL  11/13/2009
Great website, very easy to navigate and search their terrific range of products. My order was shipped very quickly and I am completely satisfied. I'll be using etrailer.com again.
Stan, Amarillo, TX  11/13/2009
I ordered by phone. The clerk was knowledgeable, efficient, accurate, and courteous. I ordered the Prodigy brake controller at 5:30PM on 11/11 and paid for standard shipping it arrived at my home by 3PM on 11/13. The order was processed correctly. The entire experience has been fantastic. I highly recommend e-trailer.com.
David, Waterford, MI  11/13/2009
I have ordered many trailer parts, trailer hitchs, ball mounts and other items from e-trailer over the last 5-6 years and delivery has always been very fast. My last order was ordered on Wednesday and I received it 2 days later on Friday. I'm happy with everything I have bought from e-trailer.
Keith, Landisburg, PA  11/13/2009
Fantastic service. I ordered the bike carrier on line on Wednesday and two days later it was delivered. Even better, shipping was free. Etrailer is in a class of its own. Thank-you!
Gary, Rocky Mountain, NC  11/13/2009
etrailer.com is great! The staff was quite pleasant and helpful. I ordered my hitch on a Tuesday and received my order 3 days later. The hitch pricing was quite reasonable. The hitch was as described on the etrailer.com web site. The directions to install were spot on. One hour after after unpacking and inspecting, my hitch was installed and ready to roll. Thank you etrailer.com! Look forward to doing business in the future.
Glenn, Hudson, MI  11/13/2009
I think that your product is great and that you service exceeds expectations. I recommend etrailer to anyone needing your products. Good price too.
George, Redding, CA  11/13/2009
I found etrailer to be an easy site to navigate and very good prices. After purchasing my item, I almost instantly received an e-mail from an individual, not an automated message, that they were in the process of getting the item shipped. The very next day they notified me that it had in fact shipped, and they had upgraded the shipping method at no cost. Great service.
Ken, Groton, MA  11/13/2009
Saved over $200 by doing it myself and only took 2 hours. I will recommend eTrailer to friends.
Dean, Gainesville, GA  11/13/2009
Fast processing of order and shipping. The customer service displayed time and again by these folks is excellent.
David, Franklinton, LA  11/13/2009
These folks did a great job in keeping me informed and updated with my order. Thanks for the professional service.
Scott, Buffalo, NY  11/13/2009
eTrailer.com was easy to navigate thru, had everything I was looking for at a great price and also provided photos of the hitch on my car…..Awsome!
Mark, Slinger, WI  11/12/2009
I was very pleased and impressed with the the excellent service they provided. I would recommend them to anyone I know. Thanks for the prompt and excellent service your company provided me, your company should be commended.
James, Omaha, NE  11/12/2009
Great service! I've never received a shipment so fast. You think I paid extra for 2-3 shipping. And… the shipping was free!
Glenn, Camp Hill, PA  11/12/2009
Lightning fast shipping, first class communication, great price and reasonable shipping rates. What more could you ask?
Don, S. Padre Island, TX  11/12/2009
I was hesitant to order from a new to me on-line vendor, but I couldn’t find this trailer connector locally or from my usual on-line vendors. Now I am glad I bought from etrailer. The price was less than I expected and the service was great and fast, plus I was kept informed of progress. I received it in short order and I installed it in less than one minute. From now on, I will check etrailer first.
Doug, Wichita Falls, TX  11/12/2009
Ordering was very easy and the prices were the best I could find. The item was shipped as promised and even got here quicker than expected. I will definitely use etrailer again when needed.
David, Ira Twp, MI  11/12/2009
Received on 11/11/09, ordered on 11/09/09. Great service, great prices, nice people to deal with!!!!! Will use them again.
Paul, Worcester, MA  11/12/2009
What a pleasure to deal with these people, and no, I'm not related to any of them! Extremely quick service, and top quality merchandise at great prices. What more could you ask for from an internet company? When it comes to towing, you'll probably find everything you need at this website. I have shopped here before and will again, and again.
J. R., Yuma, AZ  11/11/2009
My experience with your company was great. The level of service and follow up with the customer was refreshing. To many businesses forget the basic quality of customer service. Your company did not. Thank you for that. I will refer business to your company based on the excellent customer service. Thanks.
Jeremy, Austin, TX  11/11/2009
Unreal customer service! The site may not be pretty and flashy - but these guys get it: it's about strong content and ease of use. So shopping for what I needed was a breeze: hitch, bike rack and some locks. Prices are great and after the sale service is fantastic. Hooked me up. Ordered on Monday and will have delivery by Thursday: SAME WEEK! I literally will never use another company next time I need trailer related gear. AMAZING AMAZING AMAZING so much that I actually used my time to come on here and write a review. I don't do that.
Butch, Ridgely, TN  11/11/2009
Excellent product, excellent price, excellent service. Will recommend to all friends.
Curt, Huntington Beach, CA  11/11/2009
I ordered two items online, received three status updates and items shipped the same day, and were delivered ahead of schedule, shipment was correct in every respect. As good an online experience as I have had, dont know how it could be any better.
John, Toney, AL  11/11/2009
I recently purchased several products to install a Tekonsha brake controller on a Nissan Pathfinder. The website made selecting the correct products for my vehicle simple and easy. Prices were reasonable and shipping was fast. The products were exactly what I ordered and of high quality. The instructions from the website made installation easily understandable. In short, great company, products and service. I'm very pleased.
David, Fairfield, CT  11/11/2009
I called to ensure the product was in stock. I was greeted by a very courteous and professional person who handled my inquiry quickly and easily. Within 3 hours my order was shipped. I am extremely happy. Thank you.
Keith, Silver Creek, GA  11/11/2009
Ordered the trailer harness Monday morning and got it Wednesday morning. Great service and product.
Peter, Bellbrook, OH  11/11/2009
Very pleased with my purchase. Shipping information was spot on. etrailer makes it very easy to shop over the internet.
Larry, Gray, TN  11/11/2009
This is my second order from etrailer and I was very pleased with the hitch and wiring harness that I received and the timely way in which I received them. I am also impressed with the way that etrailer keeps customers informed as to the status of orders. I will definitely be using etrailer in the future and will highly recommend etrailer to all my friends.
Garrett, Lakewood, CO  11/10/2009
Great service, fast shipping.
John, Milwaukee, WI  11/10/2009
I highly recommend etrailer.com, smooth and easy transaction, great prices on hitches! AAAAA+
Gary, Corvallis, OR  11/10/2009
Good price, great service, I'll be suggesting your site to my friends.
Francois, Friendsville, TN  11/10/2009
Amazing customer service, and I should know. I own a mail order company!
Don, Fort Worth, TX  11/10/2009
I really like doing business with etrailer because the shipping is always very fast and the products I have bought have all been first rate merchandise. Thanks again.
Mike, Clio, MI  11/09/2009
e trailer is one of the fastest companies I have dealt with.
Ron, Kansas City, MO  11/09/2009
Ordered on Friday and was here on Monday without paying for expedited shipping. Great products and great price also.
Archie, Melbourne, FL  11/09/2009
Service was great! I received my item promptly, as described, good quality, and at a good price. Thanks!
Jimmy, Fritch, TX  11/09/2009
This is my second order. So that's saying something!
Preston, Rome, GA  11/09/2009
Good products and good service.
Keith, Libertyville, IL  11/09/2009
Ordered it in the afternoon it was here next day. Great service.
Robert, Derby, KS  11/09/2009
etrailer had the locking silent hitch pin that I was looking for at a good price and extremely fast shipping. I am really impressed and will do business with these guys again when I need something else!
Chris, N. Kansas City, MO  11/09/2009
Okay, I was happy enough ordering from etrailer.com because your price even with shipping costs added in was $34 lower than my local shop. But then you go and ship my order within 90 minutes of me placing the order, and upgrade my shipping for free! Now I'm ecstatic. And this is not the first time you guys have exceeded my expectations. You have set the bar extremely high for any internet business. I will always come back to your website first whenever I have a trailer or towing need. Thanks again for a great internet shopping experience.
Ken, Surprise, AZ  11/07/2009
I'm impressed! Quick response, good prices, and great communication of status. The parts that I ordered were at my door in four days! Thanks!
Ron, Huntsville, AR  11/07/2009
Thanks for your help. You helped me a whole lot.
Tom, Youngstown, OH  11/07/2009
I'd highly recommend etrailer. They delivered a quality product at a very competitive price ahead of schedule AND they have very good online instructional videos for my specific vehicle which prepared me for installation. This made my installation pretty quick and simple.
Joe, Tiverton, RI  11/06/2009
AAAAAAAAAAAAAAA+++++ Service and Shipping
Graham, Polkton, NC  11/06/2009
Excellant product, good service. I do not know how you got it to me so fast! I chose this hitch because it had both vertical and horizontal support, and a good price.
Jason, Santa Fe, NM  11/06/2009
Cord was shipped very fast. You keep your customers up to date on shipped items, will order from you again. Great customer service hard to find in this day and age.
Doug, Copperas Cove, TX  11/06/2009
Shipping incredibly fast, two day delivery from origin in Missouri to Central Texas! Prices were $30-$50, below local vendor rates… Would definitely recommend etrailer to others!
Jason, Ewing, NJ  11/06/2009
etrailer.com is one of the very best on-line shopping experiences of any product. The easy to navigate and attractive website and product selectors make finding the correct products brilliantly easy and without macaniacal bells and whistles that might overload your web browser. The detailed guides eased my DIY fears and the extensive reviews helped me identify accessories I know I won't regret buying before handling. Within minutes, I received both order confirmation and notification that my hitch and accessories were being packaged. Upon reading my invoice, I realized I'd forgotten an item and so I called customer service. They answered immediately, no wait, and was able to add the item to my order right away. After my recent experiences with the cable company and a local gym, they were so friendly and courteous that I was grinning and speechless. Less than an hour after my initial order, I received shipping confirmation with a tracking number … and it had the new item! It bears repeating, so let me say it again… etrailer.com is one of the very best on-line shopping experiences of any product.
Jeff, North Attleboro, MA  11/06/2009
Very helpful and answered all my questions. Web site has excellent install pictures which will be referenced during the install of my recently purchased hitch.
Ken, Dandridge, TN  11/06/2009
Item arrived 4 days after order. Would definitly do business here again.
Jerry, Wooster, OH  11/06/2009
Items shipped same day. Fantastic service, almost unheard of these days. Thanks etrailer.
Serafino, Staten Island, NY  11/05/2009
I have purchased several items from etrailer. Products, web site, customer service, prices and shipping were excellent. I will continue to purchase from etrailer.
Don, Ooltewah, TN  11/05/2009
I received the camper light today and let me commend you on the speed of delivery! Product just as advertised and at a reasonable price! Outstanding shopping experience and I will definitely recommend you guys to anyone I hear of needing anything trailer related! You rock! Thanks etrailer!
Deb, Otter River, MA  11/05/2009
Great service, upgraded mailing of item, came as expected -THANK YOU!
Dennis, Lebanon, MO  11/05/2009
Great buying experience with Etrailer. Ordered on a Monday and received the hitch and wiring on Tuesday, wow. Everything was an easy install and fit like a glove. I will do business with these folks again. Thanks guys.
Dennis, Hugo, MN  11/05/2009
etrailer prices are great and shipping was very fast. I won't hesitate to order again. Thank you!
Horace, Sumter, SC  11/04/2009
Very fast shipping and was just what I ordered. I will do business again. Thanks.
Roger, Howell, MI  11/04/2009
Fast shipping, right product, excellent prices!!! Many parts that others do not carry. I will recommend etrailer to many others in the market for towing products. Thank you!
Jeffrey, Spring, TX  11/04/2009
Website was easy to navigate. I found exactly what I was looking for! Bookmarked etrailer.com for sure… I'll be back.
Gilbert, Richmond, VA  11/04/2009
I am most impressed with your prompt service and follow up e-mails. Your web site is easy to use and I look forward to ordering from you in the future. Thank you again.
Dean, El Dorado, CA  11/04/2009
I've ordered twice now from etrailer and both experiences have been THE BEST on line/catalog experiences I have ever had. Extremely fast shipping, unprecedented communication.
Mark, Sebastian, FL  11/04/2009
I have ordered several things from them, they are always great at getting the order prossesed and deliverered in a timeley fashion.
Charley, San Carlos, CA  11/04/2009
The customer service rep I spoke with was professional, knowledgeable and courteous.
Jean, Houston, TX  11/04/2009
Fastest, most courteous service I've ever encountered online, and that’s saying a lot.
Martin, Hedgesville, WV  11/03/2009
Your company is one of the best I have delt with oneline to order a product. I had a few questions which I e-mailed in the be answered and not only were they answered they sent a video clip along to explain even better. The shipping service was great and delivery was faster than promised. Even reduced my shipping charges. I will tell friends and family about etrailer, and will absolutely make my next trailer or truck accessory purchase from your company. Great doing buisness with you.
Gilles, Ste-julie, QUE  11/03/2009
Great service and communication from eTrailer, and fast shipping. Thank you very much!
Joe, Forest Hill, MD  11/03/2009
Easy to navigate web site took me right to the products I was looking for. Best prices that I could find on the net and they upgraded my free shipping from 7 day to 3 day.... etrailer can't be beat!
Luis, Miami, FL  11/03/2009
This was a very smooth transaction, the price was right, the service excellent and I received my items sooner than expected. I highly recommend Etrailer.
Dennis, Ortonville, MN  11/03/2009
The hitch has been received and now is installed. All went well. Thank you for upgrading the shipping status on this order. I will recommend you to all my friends.
Dave, Greenville, SC  11/03/2009
I purchased a custom hitch, bike rack and lock. All parts were in stock as advertised. My order shipped about 45 minutes from the time I received my purchase confirmation. On top of that I received a shipping upgrade at no charge. Incredible customer service! I selected etrailer.com because of the positve reviews on car forums and their excellent installation and part review videos. This was a very positive experience and I'll definitely recommend etrailer.com in the future.
Steve, Lake Mary, FL  11/03/2009
This is the second hitch I bought from etrailer and the service has been excellent both times. Both hitches were shipped the same day I ordered them I needed a copy of my first invoice for insurance reasons and they emailed me a copy within minutes of my request and sent a follow up email an hour later. You can't get better service.
Matthew, Gardner, MA  11/03/2009
The prices were good and I'll take anything free so free shipping made my day! What sealed the deal was the notification of my order being shipped only 26 minutes after I received the order confirmation.
David, Bentonville, AR  11/03/2009
Shopping with etrailer.com was a great experience. They upgraded my shipping at no cost to me. It arrived ahead of schedule and the shipment was complete. I recieved emails as soon as my order was placed and again when it was shipped. I would recommend shopping with etrailer to any of my friends. Thanks for your help and speedy actions.
Rocco, Palm Bay, FL  11/03/2009
Great service, delivered on time, and was the correct item.
Ralph, San Geronimo, CA  11/02/2009
This is a great one-stop site for trailer parts and advice. We have found everything we need, gotten our orders very quickly, and been saved in a big way by the tech advice.
Charles, Dothan, AL  11/02/2009
Your price on the trailer hitch I ordered was better than anyone else on the internet that I could find and your service was excellent.
Buryl, Sperry, OK  11/02/2009
The sales person was ectremely helpful in helping me select the right connector for my pickup. Also, the shipping department in getting my order shipped so quickly.
Ben, Crosby, MN  11/02/2009
Great service! My order was shipped to me promptly and parts were of good quality. From the time I put the items in the shopping cart to the time the parts were installed on the vehicle was less than one week. I will not hesitate to do business with etrailer in the future.
Cliff, Deerfield Beach, FL  11/02/2009
Finding my item was easy. Well informed of delivery.
Matthew, Wilton, IA  11/02/2009
I was looking for a new hitch and etrailer had the best price all around. Plus I got free shipping, can't beat that. I'm already looking for my next big buy.
Tina, Fallon, NV  11/02/2009
This is the best I have found. Fast, friendly, everything was handled in a very short time frame. Will tell everyone that I know about this.
David, Canton, MI  11/01/2009
I have twice ordered merchandise from etrailer.com. The first time I was astonished how quickly and efficiently my order was processed. There was almost immediate order confirmation and an estimate of when the order would ship. This communication was followed quickly with confirmation that the order had in fact shipped. It was the fastest order processing I had ever experienced at any online retailer. This, plus an excellent product offering, fair pricing and free shipping convinced me to return to etrailer.com for all my trailer needs. The high standard of service was even exceeded with my second order. I placed an order at 8:08 in the morning. The order was confirmed at 9:04. At 9:12, a confirmation arrived that the order would ship between 24-48 hours. At 9:56 I was informed that the order had shipped! Less than two hours had passed from my order until shipping confirmation. I believe etrailer.com service is unmatched by any online retailer and I can highly recommend this fine company without hesitation.
David, Oregon, WI  11/01/2009
Thank you guys at etrailer. Very prompt service and a wide variety of products to choose from. Thanks!
Tom, Wichita, KS  11/01/2009
Perfect, fast shipping, product as advertised, great price....will be doing business again!!
Rich, Barstow, CA  11/01/2009
Good price, prompt shipping at a reasonable rate free. Very good installation instructions on line. The online instructions is one of the reasons I ordered from this site.
Cam, Niagara Falls, NY  10/31/2009
I was very happy with speed of filling the order and shipping. Great communication. Prices were great. I would definitely buy from etrailer again!
Michael, Midlothian, VA  10/31/2009
Excellent service. They upgraded the shipping so I received the item in time to complete the project this weekend. Thanks for your effort!
Steve, Marble Hill, MO  10/31/2009
Amazing, ordered on Thursday at 5pm and recived on Friday at 3pm less than 24 hours. All peices ordered were there and packaged well not a scratch on anything. P.S. the shipping was free!
Pepper, Lake Havasu City, AZ  10/30/2009
Service is GREAT! I have ordered from eTrailer more than once and it was a good experience every time. Thanks eTrailer for the good service and quality parts.
Dan, Houston, TX  10/30/2009
Excellent service, very good about keeping me informed in locating the special item for me. Contacted me several time to keep me up to date. The order could not have been better handled. I am a repeat customer and have been satisfied each time I have bought anything from etrailer.
Sean, Atlanta, GA  10/30/2009
Great price and products! Lightening fast shipping!!
Dale, Janesville, IA  10/30/2009
Service has been terrific in dealing with etrailer. Thank You.
Roger, Roanoke, VA  10/30/2009
Excellent service! I ordered on a Sunday Night and installed my hitch on the following Wednesday. The hitch and wiring harness fit exactly as described.
Gary, Edmond, OK  10/30/2009
Very easy to find products a big number of products stuff no one else had, and a very rapid shipping. I am very pleased.
Josh, Nottingham, NH  10/30/2009
Hitch, wiring, and ball mount kit shipped the same day I placed the order and arrived 3 days later. All parts were there, and everything was packaged well to avoid damage. Exceptional customer service! I'm very pleased with the entire transaction, and would wholeheartedly recommend etrailer.com.
Barry, New Oxford, PA  10/30/2009
Very good, quick & reliable service. Thanks.
Brian, Longview, TX  10/29/2009
These folks made it easy and I get the feeling it doesn't matter if you order a lot or a little the service will be the same. Thank you etrailer.com I'll be back.
Charlie, Thibodaux, LA  10/29/2009
Great web site. Very easy to use. Ordered Hitch for my Chevy Silverado. They upgraded my shipping at no charge. Was definitely satisfied with my shopping experience.
William, Orlando, FL  10/29/2009
I am very impressed with the etrailer web site. Lots of stuff at very reasonable prices. I had been searching a while to where I could purchase parts for Optronics trailer lighting. etrailer had all the parts I needed. Give their site a good looksie... think youll be impressed. Oh… same day shipping about floored me. Thanks etrailer!
Craig, Osage, MN  10/29/2009
My order was processed within minutes. I recieved e-mails with order info and shipping updates promtly. I would order from this company again for sure.
Sherman, Lewisburg, TN  10/28/2009
Ordered an anti-rattle bracket late Saturday night10/24. Had an order confirmation at 6am Sunday morning10/25. Received it Wednesday evening 10/28. It was exactly what I ordered it appears to work as expected. I am pleased with the quick ordering and shipping at the website. If in the market for any other trailer related parts/pieces etrailer will be first on my search list.
Bob, Tempe, AZ  10/28/2009
I'm glad I was able to find your Co. on the Internet because I have been searching for what I bought for weeks in the Phoenix area to no avail. The website is very user friendly and the employee I talked to was very knowledgeable and helpful. I've added you to my favorites and will pass the word to friends that may be in the market for your merchandise.
Leandro, Murrita, CA  10/28/2009
Great job. Good delivery service time good comunication when something is not avalible. Very satisfied. Will be ordering again.
Tom, Morristown, NJ  10/28/2009
Excellent help via the online articles and an excellent shipping department that got my order out the same day. Great customer service that makes it easy to refer you to others.
Timothy, Lee, MA  10/28/2009
thanks for everything. i got my plates today and the trailer is almost ready to roll. i do have to say the customer service at etrailer is 5 star top notch. i always say customer service isn't about having everything unfold perfectly, to me it's really about how well and gracefully you handle it when things go wrong. you guy's were behind me all the way. many thanks and keep up the great work.
Jim, Pittsburgh, PA  10/28/2009
Great product, price was good and shipping very fast.Thanks.
Ed, Lakeland, FL  10/27/2009
This was my third trip back to etrailer. Each experience has been exceptional. By far the best web purchase experience I have ever had. Exactly what I wanted, exactly as advertized and exactly on time. I may have to buy more trailers.
Steve, Manchester, NH  10/27/2009
I had ordered some trailer hitch covers for my vehicle. I appreciate the emails to keep me updated on my order. I look forward to doing business again in the future. Thanks!
Mike, Buffalo, NY  10/27/2009
Excellent customer service and superquick shipping. Customer service answers quickly in the US. No games.
Steve, Minneapolis, MN  10/27/2009
Thanks for the service, I will shop etrailer again.
Dan, Albuquerque, NM  10/26/2009
etrailer had exactly what I wanted. I just did a seach and there it was. The related parts were shown below the, which helped me find those also.
Chad, Conover, NC  10/26/2009
The experience was great and the product that I brought is great, and I plan on using etrailer for all my trailer needs. Thank You for meeting all my expectations, from having great products to the fast shipping.
Mark, Boxborough, MA  10/26/2009
etrailer.com has always been the easiest site to navigate, with the best prices to boot! Many thanks for always having the right parts at the right prices!
Ronald, Fayetteville, NC  10/26/2009
The orders I have placed have been processed and shipped very quickly. If a product was out of stock from the supplier I was notified immediately. I would not hesitate to order from or recommend etrailers. They are professionals!!
Will, North Conway, NH  10/26/2009
Our local [store] quoated me $200 for just the generic fits all receiver. I knew a fits all could take hours to retrofit. So shopping around I found the perfect match from e trailer. It was as easy as removing four old bolts installing the new ones that came with it. Easy. As for the wiring it plugged into my existing harbness and it was a hassle free job. AWESOME! Easy and I'm on the water now! Thank you for your attention to detail!
Steve, Tacoma, WA  10/26/2009
My overall shopping experience with etrailer has been positive. Their communication lines through email are excellent. And dont forget their price matching guaranty if you find the same item cheaper anywhere else. I know that I'll be a return shopper. Thanks for the service.
Aaron, Forestburg, AB  10/24/2009
A very good experience, part was exactly what I was looking for.
Ronald, Derry, NH  10/23/2009
I have shopped with etrailer a few times over the years and have always found their service to be fast, there prices to be excellent and there products to be top notch. What more need be said. Thank you etrailer employees!
Ron, Winnsboro, TX  10/23/2009
SUPER SERVICE!! Two days after placing my order, it was delivered and installed on my trailer! I really do appreciate the shipping upgrade! You can count on my repeat business in the future!
Paul, Cobden, IL  10/23/2009
This company really does what they say. Ordered one day had shipment the next day. Thanks so much!
John, Warren, MI  10/23/2009
Fast shipping. The installation was fast and painless. The hitch and wiring went in fast enough that I thought I goofed something up. Nope- perfect!
Terry, Marietta, GA  10/23/2009
This was the best online shopping experience I have ever had. The system pointed me to the exact items I needed. I got free shipping which was then upgraded to expedited shipping for free. I had the items in two days.
Corey, Midland, MI  10/23/2009
Once again, great service and prices that beat my local dealer by over $50. I wish I bought more hitches so I could buy more from you guys.
Larry, St Charles, IL  10/23/2009
Received harness that you shipped monday at about 5pm wed 10/21. Had installed on van by 7. The video was great and only took about 30 minutes to install. I looked all around the area here for a harness and was not able to locate one so was very glad to find your web site and get what I needed.
Steve, Tampa, FL  10/23/2009
Excellent company, wish I would have known about you with my last tow bar, good selection with your product line and perfect costumer service, Glad I'm not in the tow bar business you would put me out of work!
Patrick, Morehead City, NC  10/22/2009
Shipping was very fast and I loved that it was free for such a heavy item.
Dan, Mount Vernon, NY  10/22/2009
Well done. Rapid response to my order. Shipped within hours and arrived on time.
Justin, Dekalb, IL  10/22/2009
WOW! I orderd my Hitch and wiring kit at about 6pm ct and it was on my doorstep at 9am the NEXT MORNING! Thank you for the UNREAL experence.
Andy, Prescott Valley, AZ  10/22/2009
Amazing shopping experience, they upgraded my shipping order at no expense. Highly recommend. I wish all companies were this prompt and dedicated to their customers.
Stuart, Springfield, MO  10/22/2009
Absolutely AWESOME Service! This has been the best online shopping experience ever. Ordered on 10/14 it was at my door on 10/16. Salesman upgraded my shipping from 5-7 day to 3-5 day as a courtesy to me at no extra charge. Will definitely order from them again when I need trailer parts.
Robert, Oneida, TN  10/22/2009
As usual, you folks are TOTALLY on the ball. The odds and ends I ordered were received promptly and in good order. Kudos for another job well done. I will continue to sing your praises to all who will listen!
Scott, Lakeside, MT  10/22/2009
Professional in every sense. So far, so good. Will recommend.
James, Kenton, OH  10/22/2009
I was amazed at the fast shipping and the quality of the hitch. You can bet if I need anything else of this nature I will purchase from E- Trailer.
Dave, Grayslake, IL  10/22/2009
Well - I can not remember having such a good expereince in buying what I needed off the internet. The instructione were great, everything was as described, the updates of the shipment progress was so apprecaited and the fast delivery was very wonderful. Given the need for other things - I will shop at etrailer and tell others also.
William, Greenville, TX  10/22/2009
Shopping to ordering to delivery was great. You had what I needed at a great price. The website was easy to navigate, and the delivery time was amazing. I live in Texas, but it was still wonderful to get it in a couple days. I will use etrailer.com again.
Mark, Boone, IA  10/22/2009
I've made three separate purchases of several different products from etrailer. The website is outstanding. Easy to use. Videos, photos, explanations, custom references per product…all makes for high confidence in the purchase. Shipping, emailing, tracking- all very quick and tidy. Keep up the good work etrailer.
Warren, Oronoco, MN  10/21/2009
Your friendly and curtious personal attention, when I called for verification of my internet order, made my shopping experience with etrailer truly outstanding! Thanks for your help!!
Carl, Queen Valley, AZ  10/21/2009
Awesome. My order was perfect. Everyone did an outstanding job. I have more to order and will tell all of my friends about your excellent service.
David, Midway, KY  10/21/2009
Fastest delivery and easiest Internet purchase I ever made, will do business again. Thanks.
Maurice, Lebanon, OH  10/21/2009
This was the second item I orderd from etrailer the shipping was extra fast communication excelent and the items were as described.
Brett, Dousman, WI  10/21/2009
Great to do business with. Ordered on Saturday, delivered on Tuesday!!! Very reasonable pricing. Will buy from again.
WD, Colorado Springs, CO  10/21/2009
Incredibly fast shipping at a great price. Thanks.
Fred, Huntley, IL  10/21/2009
Super fast service. Items were ordered on Monday eveing 10/19/09 and received this afternoon 10/21/09. I will be able to have them installed before the weekend.
Dan, Burnt Hills, NY  10/21/2009
Great service. Fast shipping, and the taillight I ordered worked perfectly. Half the price of other online retailers, too!!
Sandy, Steep Falls, ME  10/21/2009
As well as great prices and quick service I am impressed with the packaging used for shipping. Very rugged....not even UPS could damage the package!
Bob, Hillsboro, OR  10/20/2009
I don't know how the service could get any better. I got my order in after 3.00 PM and they got it shipped the same day anyway. Thanks for the extra effort.
Chuck, Denton, TX  10/20/2009
The lady on the phone was very helpful & knowledgeable, I really appreciated her help. I have purchased previiously from you & have had great success in your products fitting what your book said they would. No matter what the price-Customer Service is most important.
Bill, Kalama, WA  10/20/2009
I had a few questions and the lady was on it. She fired back an answer immediately to my question. Very helpful and she knows her business. These kind of people are hard to find today. They are there to help you and get you the correct parts you need. I would absolutely use them again. Don't waste your time with some other company that gets back to you in a couple of days. Product knowledge is a good thing and this company has plenty of it.
Butch, Emporium, PA  10/20/2009
Great deal and Super Fast Shipping. Thank You.
Bill, Chandler, AZ  10/19/2009
GREAT! Excellent service, great communication re: shipping, etc. Prompt shipment. Good pricing, sent the right product which functioned as described. What more can I ask for?
Henry, Watkinsville, GA  10/19/2009
The best & most responsive time service is outstanding.
Marc, Bracey, VA  10/19/2009
Great service and super fast shipping!!!!!!! The item was shipped within a couple of hours of being ordered. Thank You.
John, Merritt Island, FL  10/19/2009
I was very supprised that my order was filled and shipped as fast as it was. I have ordered before from etrailer without any problems and I will tell others about etrailer.
Don, Mokena, IL  10/19/2009
etrailer.com is great! They have the best prices, fastest delivery and the customer service is top notch. No reason to shop anywhere else!!!!!!
Carlo, Tamuning, GU  10/19/2009
I just wanted to tell you what awesome customer service you guys have. From the follow up email after my order to the email saying that my order has shipped. You guys did an excellent job. I ordered the tow package on October 14 thinking it was going to take about 3-4 weeks to get here to Guam. To my surprise, I received my order today, October 19. I wasn't expecting super fast shipping to this part of the world. Keep up the great work!
Dennis, Pahrump, NV  10/17/2009
These folks made the search for my parts easy and they are exactly correct. TOTAL SATISFACTION.
Ron, Bedminster, NJ  10/17/2009
The website was easy to navagate and I recieved my order on the 4th day. Great experience.
Phil, Burlington, IA  10/16/2009
They were very patient in helping me find the proper part for my application.
Tom, Lawrence, MA  10/16/2009
I am truly impressed with the convenience of your web site, the reasonable prices including shipping and the speed that you processed my order. It was ordered less than an hour ago and it is already on the way to me.
Gary, Beverly Hills, CA  10/16/2009
I love etrailer for so many reasons. Their prices and quality always beat all of the other vendors out there. They have a great selection of products that are exactly tailored to my car. The product descriptions are very accurate and the pictures available, especially, the hardware included, make it very easy to understand what you are getting. If that were not enough, the product demonstration and instruction videos are well done and allow you to make a well informed and detailed decision of what you are purchasing. I also appreciate the suggested items they include, especially since the items are totally compatible with what you are buying. They always ship your order expeditiously and it never takes long to get it. I think this is one of the best vendors, in real life and the internet, I have ever shopped with. I am very impressed with them and will certainly be ordering stuff from them in the future. They are a valuable resource.
Carlos, Cape Coral, FL  10/16/2009
Excellent, fast service and delivery!!
Kevin, Lake Villa, IL  10/16/2009
Super-fast delivery of exactly what I ordered! Very nice job!
Mike, Glendale, AZ  10/16/2009
One of my best online purchases. My order shipped very quickly and arrived earlier than I anticipated. Although I only ordered a trailer lock set, the review videos were very helpful. Keep up the good work. I will surely recommend you and will stop here first for all my trailer needs. Thanks again.
Ed, Pleasant View, TN  10/16/2009
Great experience and excellent service!
Dick, Beaverton, OR  10/16/2009
Nice site, super quick response and even gave me a shipping upgrade. A VERY positive experience.
Peter, Lynnfield, MA  10/16/2009
It's nice to have a company respond immediately to product questions. It's nice to have a company process and ship an order within several hours of ordering. It's nice to post shipment information immediately. It's nice to receive an offer of follow-up support, if necessary, and with the above track record, I am confident that the follow-up would be forthcoming, if necessary.
Tim, Mentor, OH  10/16/2009
etrailer is one of the best web stores I have ever used. It is simple, they have everything I have looked for, and you receive everything just as it is presented on the web site!! Keep up the great job guys!!!
Bob, Hannibal, NY  10/15/2009
Easy site to navigate, easy to order. Just what an old guy like me needs. It was that easy!!!
Joseph, Kinder, LA  10/15/2009
Great shopping experience, shipped quicker than expected at no extra cost. Very helpful staff. Will order from this site again.
Philip, Monroe, NC  10/15/2009
Great communication fast shipping and good prices .
William, Cicero, NY  10/15/2009
Your shipment arrived in 4 days as promised. Very satisfied with product and service.
Pamela, Oldsmar, FL  10/15/2009
Very easy web site to work with. Personal phone contact was very helpful and courteous and package delivered before advertised. Now to put the bike rack together. Thanks so much for a great experience.
John, Evansville, IN  10/15/2009
The only way to get faster service from you folks would be to read my mind. That way I would not have to access the web site. Thanks for responding so quickly!
William, Hammond, IN  10/15/2009
Amazing!! From the instructional video to the lightning fast delivery, it was a great experience. I have order 3 trailer hitches on line and have never received better service.
Steve, West Bountiful, UT  10/14/2009
I am impressed with the immediate order and shipping response after placing my order. The price I paid was significantly less than what I could find elsewhere for the same item.
Ken, Norwalk, CT  10/14/2009
Great low price. Received parts in 4 days. Easy easy purchase.
Stephen, South Glastonbur, CT  10/14/2009
Have purchased from them several times, always received the shipments promptly and been very satisified
William, Vicksburg, MS  10/14/2009
It was a pleasure doing business with people that care about their customers no matter how small the order. Keep up the good work and I assure you I will continue doing businees with etrailer.
Roman, Lutherville, MD  10/14/2009
Great service. AWESOME PRICES! The order was processed & shipped the day I placed it and was upgraded to faster shpping to boot. Very Pleased with the service. THANKS!!!
Bill, Kaukauna, WI  10/14/2009
I've ordered twice from etrailer and never had a problem. On my first order was a reciever for our van. I thought for sure it would be unwrapped and in need of a paint job once it got here, but Holy Cow! The box was ULTRA heavy duty. It had retainers stapled in place so it wasn't just floppin around inside. It came without a scratch. VERY IMPRESSIVE! Didn't and won't hesitate to order again! These guys redefine SPEED & PRIDE!!
Phillip, Canton, NC  10/14/2009
Good website, great prices, and prompt service! Many thanks!
Aaron, Lexington, KY  10/14/2009
Outstanding! Placed my order late one evening, a few hours later I got an email saying they'd put a rush on my order and it was shipping out that night. A day and a half later the UPS guy showed up with my goodies from etrailer.com! Quality stuff, good prices, outstanding service - I'll be back!
Mitchell, Lucedale, MS  10/14/2009
I love the ease it was to order my part an they did a great job of getin the product out an to me an I will be orderin more parts from Y'all thanks a lot for everything Y'all did.
David, Livingston, LA  10/14/2009
First time shopper, great web site, well laid-out, order shipped fast with a no cost in shipping upgrade. Nothing else you could ask for, just great.
Chris, Rancho Cordova, CA  10/14/2009
I think etrailer.com is an excellant website to buy from. The website was easy to use and very informative. I placed my order late Sunday evening and my order was ready to ship the next day and everything was in stock. My shipping was free and upgraded free of charge also. I know I am receiving quality products, cheaper than local shops and with excellent service. Thanks.
Curt, Niles, MI  10/13/2009
These folks are awesome. I'm a first time buyer and they upgraded my order so that it arrived several days early at no additional expense to me. Thanks etrailer!
Mike, Amity Harbor, NY  10/13/2009
The site was extremely easy to navigate. I ordered the item at approximately 12 Noon NY time and by 6:15 pm I was notified that the items were shipped. Will definitely use etrailer.com in the future.
Lanny, Saint Helena, CA  10/13/2009
One of the best experiences I have ever had for internet buying. High tech web site with lots of interaction links poviding all the information needed. High quality products with competative pricing and no mistakes on delivery, product or processing. I would not buy anywhere else.
James, Jonesboro, LA  10/13/2009
It is very easy to find the right parts for your needs, to compare items, and to read information about them, including manuals and installation instructions. Order status and tracking information is provided regularly and all shipments arrive quickly.
David, Charlotte, NC  10/13/2009
I buy online all the time. This rates up with my best online purchasing experiences. Response time to my order was OUTSTANDING! I placed my order at 7:30 pm EDT and by 10:30 pm that same day, I was sent an email that it had already been shipped. I will recommend you to friends and family.
Tom, Burnsville, MN  10/13/2009
Excellent service! After few websites to visit, I tried etrailer.com. Before ordering bike carrier, I searched for locks but couldnt find one what I was looking for so I e-mailed expert and he checked to make sure I got right part I need and he posted part # with my email. I checked part #, it showed up. I ordered all parts along with bike carrier I needed. It shipped out same day. I got them in 3 business days. Wonderful service! I highly recommend it to everyone!
John, San Juan Pueblo, NM  10/13/2009
Straight forward web site, comprehensive and top of the line quality. Simple and quick to place and order, no clutter on web site.
Jerry, Belton, TX  10/12/2009
With all the purchases I make on line THIS is a company that is absolutely GREAT!! What a pleasure to do business with.
Floyd, Brush Creek, TN  10/12/2009
Look people I've bought a lot of stuff on line and very few have free shipping for any amount of money! But when they upgrade your free shipping too a 3-5 insted of 5-10 thats almost $50 in free shipping! In this econimy $50 is alot to any man! Thank you very much you guys are great!!!!
Brian, Battleford, SAS  10/12/2009
I am very pleased with etrailer. My order was shipped promptly and I got what I ordered. It doesnt get better than that. Thank you.
Thor, Saint Marys, GA  10/12/2009
Excellent experience. Received the shipment fast and as ordered. Trailer hitch fits perfect on my F-150. Thanks again
Ariz, Santa Clara, CA  10/11/2009
Excellent service. Hitch arrived in advance of expected date.
Tandy, Durant, OK  10/11/2009
Free upgraded shipping was awesome. Ordered on Wednesday received on Friday.
Bryan, Minden, IA  10/11/2009
Etrailer was awesome to work with. They let me know the status of my items all the way through. Plus my items were received before other items I purchased online a few days earlier.
Gregory, Lancaster, PA  10/11/2009
Excellent service. Had my order in 2 days. Very easy installation with all the necessary parts. Thanks!
Richard, Oak Ridge, TN  10/10/2009
My hitch and accessory parts were delivered within a few days of placing order. In my case, bolt-on installation was very straightforward with no surprises. I am very pleased with the quality of the hitch and its appearance.
Michael, Larsen, WI  10/10/2009
Awesome experience. Got the package much sooner than expected and just as descibed. Installation was simple.
Paul, Mountain View, CA  10/10/2009
I got what I wanted for an excellent price, in perfect condition, and very quickly with easy to use, excellent customer service and fast free shipping. I couldn't have asked for more.
Don, Glen Allen, VA  10/10/2009
I received excellent response to my order. I placed it over the weekend and received it the following Thursday, put it on my RAV and was done. This was my second order with Etrailer and both times I have received excellent customer service, and a good product at a good price.
Donald, Colonial Heights, VA  10/10/2009
Great product service from e trailer. Was the best shipping, was free, and was upgraded at no cost. We are more than pleased with their product and service.
Lee, Steamboat Springs,CO  10/09/2009
I called to make my order since timing was a factor. My sales person verified that it was in stock and made sure it got out the same day and then sent me an mail noting that it was on its way. I got it in time just as she said. I was very impressed. This is my third time back for items, and with this type of service, I will be back again to eTrailer when the need arises. Thank-you.
Dave, Paris, ON  10/09/2009
Excellent experience. Part shipped within 2 hours after ordering.
Jeff, Bristol, VA  10/09/2009
Excellent selection, great prices and outstanding customer service.
Rick, Joliet, IL  10/09/2009
I am very impressed! Order my hitch and wiring harness for a 2009 Town and Country minivan at noon on 9/15 and had it delivered by noon on 9/16. I would definitely recommend/use again etrailer!
George, Sandwich, IL  10/09/2009
Etrailer was terrific. Ordered 10/7 in AM and received it 10/8 in late PM. Never had anything completed so fast. Wonderful.
Russ, Concord, MA  10/09/2009
They had what I wanted, at a good price, the website was easy to navigate, and the checkout process was quick and easy. I will be back.
Allen, Greer, SC  10/09/2009
Not only did I get a Quality Clemson Hitch cover, I got it at the best price anywhere on the Web or locally. I ordered with standard shipping on a Tuesday and was comfortable with it arriving the next week...but NOOOO, these kind folks expedited my shipping and I got it on Thursday. Now thats a great experience and etrailer as earned a spot in my Bookmarks.
Chad, Lynnwood, WA  10/09/2009
OMG it arrived faster than expected! The estimate I got was over 400.00 and I did it through etrailer for 204.00 including rewiring my boat trailer….. Will use again in future.
Joaquin, Doral, FL  10/08/2009
The service of etrailer.com is awsome. I really recommend to purchase at this store. The web support is really helpfull. I very glad with my purchase.
Jack, Vero Beach, FL  10/08/2009
Ordered on Monday and recieved on Thursday, great response and quick ground shipping. Allready installed and fit like a glove, Thanks a Million!
Bruce, Alba, TX  10/08/2009
The Web Site was easy to use, the checkout process was fast. The customer service was EXCELLENT. My order was expedited even though I only requested normal shipping. The part arrived in good condition and was installed in minutes making adding trailer lights to my truck super simple. Would highly recommend this site to anyone.
Bob, Foley, AL  10/08/2009
Great company to deal with. Product was perfect and shipped on time. Will definitly buy from them again.
Gary, Danville, IL  10/07/2009
My order arrived within 24 hours of hitting the send key. My order was 100% complete with no missing parts. I ordered on Thursday, shipment arrived by UPS on Friday, and I installed on Saturday.
Kevin, Dayton, OH  10/07/2009
Very fast shipping, very good product. The lowest price I found anywhere, local or online. Everything was just as I ordered it!! Thank you!
Fei, Laurel, MD  10/07/2009
So far my experience with etrailer has been great. The sales person was really helpful and has good knowledge of the products. The follow ups after the initial order has been excellent.
Thomas, Bridgewater, MA  10/07/2009
Outstanding. I received the parts in short order. The shipment was complete and the directions were correct. All in all everything was perfect. I would recommend this service to everyone.
Howard, Fort Collins, CO  10/06/2009
WOW!!! Talk about fast delivery. This hitch looks very high quality. The hitch just eased into place w/o any hammering, wedging, or other sweat and cursing language. Would not hesitate to buy again.
Scott, Skokie, IL  10/06/2009
Amazing service. Ordered the item at 1:30pm - item arrived next day by 3pm! Excellent communication: received three e-mail updating me on every step of the order process. Arrived so fast I didnt have time to track it!
Wayne, Monee, IL  10/06/2009
I ordered my hitch and pin box at 3 PM on Monday. UPS was at my door Tuesday at 11:30 WOW that was fast. Thanks for the FAST Service!!!!
Kevin, Mechanicsville, MD  10/06/2009
Fast Shipping! Items received as advertised, and in good condition EARLIER than expected. I highly recommend your service to everyone. Thanks for a job well done!!!
Mike, Fresno, CA  10/05/2009
I saved $80.00 on an order my local supplier wanted $260.00 plus tax for. Items were shipped quickly and packed very nicely. I would suggest this seller to all of my friends!
Rich, Belleville, IL  10/05/2009
Really fast shipping and every thing was as ordered and advertised.
Randy, Atkins, IA  10/05/2009
I love the ease of ordering with you and I love your web site. Keep up the good work.
Bob, San Diego, CA  10/05/2009
Nice website, good customer service. I will order here again.
James, Willard, MO  10/05/2009
I ordered a wiring harness to connect my brake controller to my factory wired truck. I ordered it with 2nd day freight. I got it the next day. It was exactly what I wanted. The price was good and shipping was great!
David, Sanford, FL  10/05/2009
I had a very good experiance. Staff was very helpfull and courtious. I will recomend E trailer to my friends.
Doc, Tallahassee, FL  10/05/2009
Great service. It was the first time someone actually let me know that they had to order what I ordered from them and that it would be a bit longer than expected. Keeping the customer informed the way etrailer does, should be the standard for internet commerce.
John, Hutchinson, MN  10/05/2009
Fast Service, Great prices.
Don, Jacksonville, FL  10/05/2009
This is the BEST place to order any trailer parts! I placed an order with regular 5 to 7 day shipping at 4:40 PM. I was contacted with in 3 hours that my order was on its way and that they had upgraded the shipping to 3 to 5 day express at no additional cost to me. These guys and gals dont want to leave anyone out, they are the best. I will be ordering more stuff from them.
Chris, Westminster, CO  10/04/2009
I was very happy with my etrailer experience. We bought a number of items, some of which were critical for a trip in the next week, others were tied to the upcoming ski season. I called etrailer, and they were happy to send out the critical items that were in stock separately. And ended up sending the resulting package out rushed. All worked out. Items arrived as planned. Very happy with the experience, and would recommend them to a friend.
Larry, Jackson, MI  10/04/2009
Ordered on Wednesday night and received UPS on Friday at 3:00 PM. Now this is fast. I was so happy when you shipped in a cardboard box to protect thank you. You are first class and I will tell everyone I know about my good experience with you.
Travis, Morgan Hill, CA  10/03/2009
etrailer.com had the best prices and shipping offer I could find. Everything arrived in less than one week. I am impressed.
David, Fresno, CA  10/03/2009
On-line ordering was easy. Shipping was fast and upgraded to boot. I was not disappointed and will let other Acura RDX owners know that etrailer is their trailering needs site!
Bob, Valparaiso, IN  10/03/2009
Could not be happier - fast shipping, saved some $ doing it myself on my 2010 CRV. Thanks again!
Randy, Warrensburg, MO  10/03/2009
Thanks for the fast attention you showed my purchase. It only took 2 days instead of a week. I would recommend you guys to anyone. Thanks again!
Philip, Michigan City, IN  10/03/2009
Customer servivce was excellent. The representative was extremely helpful and gracious helping to sort through my ordering issues. Her performance was first class during our inital conversation as well as numerous follow-up e-mail updates. Well done!
Jerry, Ogden, UT  10/03/2009
I needed to replace the factory trailer tow harness on my F350. The dealership wanted $151.00 plus tax for it. I got it here for $65.00 delievered. The parts shipped the next day. Great service, Thanks!
Robert, Tolland, CT  10/03/2009
I was very pleased with my experience with etrailer.com. There was one item shipped incorrectly but I was immediately able to reach customer service on the weekend! and the problem was resolved with no issues in a very professional & courteous manner. I would definitely recommend shopping at etrailer.com!
Warren, Tacoma, WA  10/02/2009
Terrific customer service, fast response, great team. Whats not to like?
John, Spring Valley, CA  10/02/2009
Great Service!!! Parts were in stock so it shipped same day. The free ground shiping normally 5-7 days was upgraded to 3 to 5 Day Express Shipping at no additional cost…You can bet Ill come back for my next order. Oh yeah - no tax either.
Will, Florence, AL  10/02/2009
Large inventory and from the time you order until your item ships...FAST!
Roger, Monterey, CA  10/02/2009
I had shopped some other catalogues and remembered etrailer.com! I was looking for a wire connector box and found exactly what I needed at the BEST price. The bigger part that impresses me was the SERVICE I recieved. It was a Friday and yet I actually got a friendly email the very same day. A great company to buy from as I see they carry all the products you need as well as provide excellent service. What more could you want?! Thank you etrailer.
Sorensen Chevrolet, Lake Wales, FL  10/02/2009
Great service!
Blaine, Mineola, TX  10/02/2009
Great place to buy trailer accessories. I was very impressed with the detailed information on the product, and all the installation information that you guys have on your web site.
Wendy, Westport, SD  10/02/2009
Great customer service. Not only did I get free shipping to start, but they upgraded it to rush shipping at no charge and I got my order in a few days. It works great too, exactly as it was advertised. Great product. Thanks!
Jeremy, Mount Vernon, IL  10/02/2009
It was wonderful. I received my package in just over 24 hours and am very satisfied.
Travis, Bellefontaine, OH  10/02/2009
I got a good price on the trailer hitch for my car, my shipping was upgraded for free, and the customer service was excellent! I am extremely impressed and satisfied with my transaction on etrailer.com! Thanks guys!
Mike, Asheboro, NC  10/01/2009
I am very pleased with the service I got with etrailer. They shipped my order the same day that I placed it and upgraded my shipping so I would receive my order quicker at no additional cost to me. I will certainly do business with etrailer again. Thanks etrailer!
Tony, Bakersfield, CA  10/01/2009
There are many reasons I’m a repeat customer. One reason is their great service. I placed my most recent order at 6:47 PM and within minutes I had two emails the first a receipt for my purchase and the next was a confirmation my parts were in stock. By 7:37 less than one hour after ordering I received another email my parts were shipped. WOW, what customer service. I love this team. There prices are very competitive and all the parts I have ordered have been quality. I strongly recommend this company! Thanks much etrailer.com!
Bob, Ogden, UT  10/01/2009
etrailer did a great job on my order, my stuff arrived today, exactly as they said. I give them 5 stars for great customer service as well as great prices.
Bobby, Centreville, MD  10/01/2009
I was pleased with the purchasing experience. I was advised of the shipping date almost immediately. I recieved a confirmation and even upgraded the delivery free of charge. Thanks Etrailer.
Jim, Columbus, OH  10/01/2009
I have found Etrailor.com to have the best prices on the web. And at the same time there products are top quality. Fast shipping as well.
Tim, Portland, OR  10/01/2009
I wasnt expecting to find the middle size D-Rings for tie downs and after serching all over town for them I got on the internet and found only one place that had what I wanted etrailer.com and there specs were rite so I had the template for drilling holes all ready made before they got here and put all 10 of them on in the morning UPS ed them off. The traler is now finished.
Mike, Eloy, AZ  10/01/2009
Excellent and prompt service.
Colon, Gardiner, ME  10/01/2009
I've purchased before from etrailer and EVERY purchase has been a perfect fit and some of my best online purchasing experiences. It's my personal policy to tell anyone who needs trailer and cargo items to check out etrailer.com!
Kian, O'fallon, IL  10/01/2009
This was the best online shopping experience I ever had. The trailer hitch and all accessories are of the highest quality and at a great price I shopped around first and they shipped it out in one day. I expected a week to get my order it was there in less than 24 hours!! Thank you etrailer.
John, Aquebogue, NY  10/01/2009
Great company to do buisness with. They take customer SERVICE to the next level!
Richard, Dunmore, WV  10/01/2009
Super fast -ordered Monday night got the hitch Wednesday.
Dennis, Atlanta, GA  10/01/2009
I was very pleased with the customer service, excellent communication and very good prices. Ordered on weekend and had my stuff by Wednesday! I am glad I found your site and will recommend you to others!
Robert, Maricopa, AZ  10/01/2009
Shipping was quick and item was a lower price then I could find elsewhere. Communication was very good. Thanks!
Jeff, Depew, NY  09/30/2009
Great deal on hitch and bike carrier. Order was recd within 1 week of order. I would highly recommend etrailer for trailer and truck accessories. Thanks.
Joe, Meridian, TX  09/30/2009
Great website. Ordered today and got an e-mail saying it was already shipped. Great place to do business will pass on to anyone I know needing equipment. Thanks.
Pete, Vancouver, BC  09/30/2009
Great website! Made finding a trailer part for my make, model and year as painless as possible. Thank You!
Tom, Woodbury, MN  09/30/2009
Easy to order, super fast & free shipping. Ordered last Friday afternoon and received on Tuesday - shipping box was packed perfectly. Very impressed and pleased with the great customer service. Thank you!
Mike, Bristol, TN  09/30/2009
This is my second purchase from etrailer.com and both purchases were exceptional. Shipping is UNBELIEVABLY quick. I can assure you that any future towing/trailer purchase will be made from etrailer.com without hesitation, you are clearly a top notch, customer focused organization. Thank you.
Joe, New Palestine, IN  09/30/2009
Very fast shipment - very good communications.
Fritz, Turner, ME  09/29/2009
After contacting sereral local companies and researching 5th Wheel hitches on line I could not find one company which could compete with your prices. The free shipping was also a determining factor. WHAT A SAVINGS!!!! The hitch was shipped the same day I placed the order and arrived in Maine exactly as scheduled. I HIGHLY recommend your company. When talking to your staff on the phone, they were very friendly and professional.
Tim, Wooster, OH  09/29/2009
Great site layout! Very good prices, fast handling & shipping, above average communication. This is the place to buy trailer parts!
Minh, New London, CT  09/29/2009
Great customer care. Timely shipping. Would shop here from now on for all my trailering needs
Cazimer S., Rome, NY  09/29/2009
etrailer's rep was very courteous, helpful and did an outstanding job answering all my questions - I was very satisfied and I ordered the NY Yankee Trailer Hitch Cover without hesitation! The rep was very pleasant and she did a great job - - - I thank you for your help and also knowing your job information for a grateful customer and also a New York Yankee Fan - Thank You Again!
David, Saugerties, NY  09/28/2009
Excellent company to deal with. Fast shipping, right product. Will deal with again.
Jeannie, McKinney, TX  09/28/2009
Wow! What service! My product was shipped I think the same day I ordered it and wasnt really guaranteed to be here for about 7 days. I received follow-up emails at least twice to let me know the status of my product. I will DEFINITELY use etrailer.com again.
David, Silver Springs, FL  09/28/2009
I try to buy from yall if at all possiable because of your low prices and quick delivery. I have passed on to other Rvers your web site.
Jim, Penrose, CO  09/28/2009
Great service. Ordered Wed at 6am, shipped 9am, arrived Friday 11am, installed at 1pm Friday.
Bill, Clearwater, FL  09/28/2009
Just the part I needed. Thank you for the great service.
Jim, Henrietta, TX  09/28/2009
I have been very pleased with my shopping at etrailers. They're fast, reasonably priced, and customer friendly. I highly recommend them.
Doug, Duluth, GA  09/27/2009
Ordering was simple, and the order shipped ontime, and arrived as promised. I cannot praise etrailer.com enough.
Tom, Hampton, VA  09/27/2009
Have shopped at etrailer in the past. So when I needed some things they were the first company I thought of because of my great experience in the past. Have not received my order yet, but the ordering experience once again has been great. They are excellent at communicating very important to me for online shopping. Great staff very helpful knowledgable and a pleasure to deal with. Have recommended many customers to them in the past and will continue to send them customers in the future. Great job !!!
Jim, Haverhill, MA  09/27/2009
Best internet service I have received ever. Great communication fast shipping and regular updates as to status. Even upgraded my shipping after the order was placed at no additional charge. Thanks!
Fred, Gray, TN  09/27/2009
This company is great. Hitch worked just like they said and the fastest shipping. I could not ask for better and thats hard to find these days! Thank you ever so much.
Joseph, Virginia Beach, VA  09/21/2009
I just wanted to let you know that your service has been nothing but exemplary !!!. Your service was not only QUICK but also accurate. I have placed two orders with you and both have been handled most expeditiously. On the last order I was even called by a lady in customer service to insure that I had not made a mistake in ordering two different thread sized hitch balls. Thank you all for your efforts and great service.
Chris, Brookline, NH  09/21/2009
This is the third hitch I've purchased from you folks. Your website is easy to navigate, and your customer service is excellent.
Ron, Coldwater, MI  09/17/2009
I ordered a hitch from your company last weekend. It arrived on that wednesday and i had it installed in ynder 30 minutes. I was very impressed with the service and speed, not to mention the product. Ill be looking to purchase more items in the furture and will recommend you to all my friends. I estimate I saved over $50.00 with your product.
Yann, Blue Ridge, TX  09/17/2009
I was very pleased with the excellent service, communication, and in particular the quick delivery for the hitch I bought! Thank you very much. I would do business with you again and will refer others to you.
Myron, Danville, IN  09/17/2009
I couldn't be more pleased with the service I got with etrailer.com. I made my order online on a Thursday around noon. I had my trailer hitch and cargo carrier the next morning by 10AM! I took the free shipping offered, so this was not an overnight order, just really good service. This is unbelievable! I have already told several people about the great service, and will continue to pass the word to anyone that needs products that etrailer.com sells.
John, Toledo, OH  09/16/2009
What a site! A fast turnaround from purchase to shipping. I especially like the free shipping. Other hitch sites did not have the custom hitch that I can install myself without drilling. I highly recommend etrailer. Thanks.
Allen, Erwin, TN  09/16/2009
I think it was great. The jacks came today quicker and cheaper than I could have got them here at home. Nobody carries trailer parts here. I would have had to went to the next town and ordered them. Thanks!
Mike, Hartford, ME  09/16/2009
Ordering was smooth and delivery was as expected. Phone service personnel was very efficient and pleasant. Thank You.
Dennis, Sunset, LA  09/16/2009
Fantasic service! I would deal with these folks again in a heartbeat!
Bob, Missoula, MT  09/16/2009
I ordered a spare wheel and tire for my boat trailer and it came today perfect. The ordering process was easy, the shipment arrived on time and it is a good value for the money. 100 satisfied.
Todd, Toledo, OH  09/16/2009
Wow. I'm impressed. The webpage was well laid out with all the recomended items that I needed to go with my hitch. Within seconds a confirmation letter was sent to me. An hour later a someone emailed me an update. Later that day I received a third email stating that my order was upgraded, processed and sent out for delivery already. In 2 days my package was at my door. Everything was in the box and in great shape. Thanks for a great first experience. I would highly recomend etrailer to anyone!
Joe, Fulton, IL  09/16/2009
I give five of five stars to etrailer. Excellent business.
Mark, Mesa, AZ  09/16/2009
I'm always a little hesitant when I order from a website I haven't ordered from before, but this was a great experience! The price was the lowest I found on the web, and the standard shipping $4.99 was very reasonable compared to what I've paid on other sites. And the service was excellent too I received confirmation of my order and confirmation of the item being in-stock within 2 hours and confirmation of shipment 4 hours later. I received my item 6 days 4 business days later. I will definitely use this site again.
Steven, The Woodlands, TX  09/16/2009
I just ordered my hitch and wiring kit yesturday so I have not received it yet, but it is do to get here sooner then expected based on the tracking info. I am very impressed on the prices as well as the other things etrailer.com has to offer. Very informative site and I will be back in the future. Thanks.
Jason, Wichita Falls, TX  09/16/2009
Always outstanding service! Placed another order and received it in only two days.
Jim, Poteau, OK  09/15/2009
I am very please with this transaction. I would reckamend your services to others.
Dennis, New Port Richey, FL  09/15/2009
Ordered hitch and wiring kit on Wednesday, received everything and installed it on following Monday. Installed it myself in 30 minutes. I am very pleased with etrailer.
Gary, Laurel, MD  09/15/2009
My experience has been very positive, my order was handled courteously, efficiently and expediciously.
Bob, Indianapolis, IN  09/15/2009
Super people. Got what I needed and they went the extra mile and found more stock and got it to me quick. Absolutely excellent!!!
Randy, Friendship, ME  09/15/2009
My recent order arrived on schedule and in good order . I commend the shipping department at etrailer for the packing which prevents the smaller items from moving around and causing damage, also on the heavy cartons which protect the contents.
Tommy, Abingdon, MD  09/15/2009
Excellant service, their servicefolks stayed with my trailer hitch order and apprise me of the activity until it was shipped. The Etrailer.com is a 1st class operation and I trust their dealership.
Chris, St. Louis, MO  09/15/2009
Top Notch Service. Products received the day after order was placed! I received personalized emails telling me that my order was ready to ship. I was surprised to receive my order the next day. The price was better than other sellers and the merchandise is high quality. Highly recommended.
Gino, Belvidere, NJ  09/15/2009
E Trailer was the ONLY company able to provide me with a curcuit protected 4 pole taillight coverter for my Hundai Elantra. The unit was easy to install and works great. Many Thanks E Trailer.
Glenn, Mechanicsville, VA  09/14/2009
Great service! Free shipping was a real plus. Everything arrived in perfect condition. Thanks!
Brian, O Brien, FL  09/14/2009
I am very pleased with the ease and promptness of dealing with you all. I'll be back!
Brian, Troy, OH  09/14/2009
Completely seamless!! User friendly web site to order and browse products, how tos that were extremely informative, product delivery was prompt and most of all accurate. Most importantly from an avid bargain hunter, prices that cannot be beat!! Thanks so much for your professionalism...I will be a return shopper.
Christopher, Sauk Rapids, MN  09/13/2009
So happy! Love the Hidden Hitch for my 2008 Avenger. Quick and easy to install! Will shop here again!
Allie, Livermore, CA  09/13/2009
I recently purchased a draw-tite hitch for my 2009 toyota corolla sedan. I received excellent customer service over the phone when ordering. Nice product, great price. I'm very pleased with the end result.
David, Raymond, MS  09/13/2009
I searched for the best and then found it. Best price, best product lineup with the best shipping. Thanks to etrailer I had everything in one package to install my hitch and brake system without having to make special trips local to hunt for specialty items.
Isaac, Defiance, OH  09/13/2009
Will definatetly do business again. Fast shipping.
Ken, Kendall Park, NJ  09/12/2009
Very quick delivery, customer service walked me through entire order process, the correct hitch was delivered and fit perfect. Great customer service.
Robert, Miami, FL  09/12/2009
Excellent communication, arrived day promised and everything fitted perfectly. Will buy again. Thank You.
Sandra, Afton, VA  09/12/2009
I bought a hitch and a bike rack from etrailer.com. The website was informative and the delivery was fast. I would recommend this site.
Jim, Johannesburg, MI  09/12/2009
Order was verified and shipped quickly. Product arrived on schedule and was as advertised. This is the first time I have used this company to purchase items online, but it wont be the last. Great experience.
Wayne, Elizabethtown, PA  09/12/2009
I had a good experience placing my first order ever with etrailer. The customer service rep. was friendly, and knowledgable. My order was shipped very fast, and I will use them again in the future.
Dan, Corfu, NY  09/12/2009
Installed hitch and wiring on my 2008 Jeep Commander this morning. Will buy again as my daughter wants a hitch on her Jeep Liberty.
Dean, White Bear Lake, MN  09/11/2009
Quick, fast, easy, and exactly what I needed.
Ron, Oscoda, MI  09/11/2009
We've ordered several items from etrailer.com. Every item was received as described and well within their forecast arrival time. We continue to order from etrailer because they always meet or exceed our expectations and their prices are the best!
Mike, Gilbert, AZ  09/11/2009
Great service. Very nice people.
Les, Bellingham, WA  09/11/2009
The best price combined with great service. Is there anything more you can ask for? I'll be looking at etrailer.com first for parts next time and save myself some time.
John, Brookings, SD  09/11/2009
Great website, service was fantastic, keep up what you doing as you are doing it well.
Robert, Millville, MA  09/11/2009
I researched for a receiver hitch for over 3 weeks. etrailer has the best prices, is the easiest to navigate and has the most information. I enjoyed this experience and have directed two family members to the site. Adding to my Favorites.
Gerald, Kailua-kona, HI  09/11/2009
Excellent service. Hitch arrived in 4-5 days to Hawaii.
Eric, Gladstone, MO  09/11/2009
Excellent service. Thanks etrailer!
Jack, Millersville, MD  09/10/2009
Did a thorough check on the net and found etrailer.com had the best deal hands-down. Within hours, my order was shipped. They saved me time, money and trouble. I'm very satisfied with my purchasing experience.
Logan, Larsen, WI  09/10/2009
Extremely informative and well organized website with a huge selection. Impressively fast shipping. Qualities like that almost make me wish I had another trailer to fix.
Robert, Wallington, NJ  09/10/2009
I have to say I am very happy with my decision to purchase my Jeep hitch from etrailer, it shipped the same day and I also recieved an upgrade at no cost to me an will recieve my order a little sooner then expected. A big thanks to you! I will buy from etrailer again.
Gerry, Clarksville, IN  09/10/2009
Nice experince. The customer service person was very helpful and knows her job.
Paul, Port Townsend, WA  09/10/2009
An excellent experience from start to finish. Everything I needed was in stock. Price was the best I found (locally and 9 different online sites). Ordering was clean and easy. Fast delivery, it was in my hands earlier than the commitment. Delivered condition was excellent. 45 minutes after opening the box I was towing the trailer. Great product, great service, great price. WIN.
Jeremy, Paxton, IL  09/10/2009
I love the hitchhunter, and having the correct accessories for my car rather than searching again makes it all easy. Thanks a lot!
Rodger, New Hudson, MI  09/10/2009
Web site was logical and easy to use, responses & e-mails were prompt.
Jim, Columbus, WI  09/10/2009
I was very satisfied with the price,shipping and product. Good company to do bussines with.
William, Bonner Springs, KS  09/10/2009
etrailer rules! Excellent service! Low prices, fast delivery and good comunication. etrailer is best in class! Thanks etrailer!
Grant, Starke, FL  09/10/2009
I think that from my experience that e-trailer is top notch. The customer service depart knows what they are selling and will help you receive the exact item for the vehicle you are ordering for. They are pleasant to talk to and knew exactly what I needed after a few simple questions.
Ryan, Saint Peters, MO  09/09/2009
Great product and easy install. Looks sweet on the 09 Focus. Very fast shipping.
Michael, Irvine, CA  09/09/2009
Everything so far has been outstanding, beginning with the order/customer service department. I have just been informed that my order has shipped the same day that I've placed it. I have no reason to think that the quality of the products that I receive will be any less outstanding than the service and help that I have already benefited from. Thank you very much.
Judy, San Francisco, CA  09/09/2009
Etrailer.com is awesome! I ordered my trailer hitch bike rack and locks at 7:30 am and received an email at 10:12 am informing me that my items have been shipped. On top of that my shipping was upgraded for free! We will definitely shop with you again as well as recommend etrailer.com to our friends.
Corey, Ozark, AL  09/09/2009
I purchased a front hitch, winch plate, and two hitch receivers from etrailer and am more than happy with the price, speed at which my order was processed, the shipping time and information. I cannot speak highly enough about this company. I would not hesitate to do business with this company again! I'm a real guy, with real needs. etrailer.com took care of those for me!
Charlie, Cochranville, PA  09/09/2009
Good price. Very good service. What else can I say?
John, Muscatine, IA  09/09/2009
I bought a brake controller from etrailer.com after looking for a better price on several other sites and finding no better deal. I also emailed them after the purchase with some questions and they promptly returned with an answer! Thanks to everyone at etrailer.com, I will use you again in the future.
Glenn, Oakdale, CA  09/09/2009
Towed my trailer over labor day weekend, Prodigy brake controller worked great, easy to install and set up. Thanks for the fast service and the great price.
Ray, Bottineau, ND  09/08/2009
Great web site is easy to use. Great selection of accessories! I would recommend this site. Shipping was fast also. I am well satisfied!
Jeff, Pauls Valley, OK  09/08/2009
I could not be more pleased with the products and the service I received from etrailer.com. My hitch and other accessories arrived at my doorstep just two and a half days after I placed my order. Ive already installed everything and my new hitch looks great and works like it should. My thanks go to a great outfit.
Ben, Bremerton, WA  09/08/2009
Sold me the proper hitch, at a good price, delivered in a timely fashion in good shape well boxed. It even went on easy
John, Denver, CO  09/08/2009
I was extremely impressed w/quick turn on my recent order ordered on Sunday & recieved on Wed. before the Labor Day weekend thanks to your free upgrade to express shipping. I was able to complete refurbishing of trailer for upcoming hunting season over the weekend. I will definitely recommend you to my friends.
Bruce, Bealeton, VA  09/08/2009
Ordered it on Tuesday at 2:30 pm and it arrived on Thursday. Great communication in that I received two emails about my order. With some help from my sone it was installed in about 30 minutes. This is the second reciever that I have boughten from etrailer. Great company.
Tom, Bluemont, VA  09/07/2009
The delivery was incredibly fast, and installation was very smooth. I am extremely pleased. Thank you!
Gary, Attica, NY  09/05/2009
Purchased hitch for 2005 gr. caravan with stow & go seats. Ordering was very simple, price was competitive & installation was very easy. Im a 60 yr old man who had rotator cuff surgery 3 months ago & I installed the hitch in 45 min without drilling,jacking up the van or pulling tires. Directions are simple but on the money to resolve any problems that might arise. I will shop here again.
Darrell, Marion, AL  09/05/2009
Quick service!! Will buy again.
Dan, Bristol, CT  09/05/2009
Excellant customer service department. Free shipping, and I had my package in less than 3 days. Package arrived in one piece and an hour so later, the tonneau cover was completly installed. I would not hesitate to order from etrailer.com again.
Ron, Rohnert Park, CA  09/05/2009
Excellent service, Great prices.
Bruce, Spokane, WA  09/05/2009
Your message offered very good news indeed. It actually produced a “feel good moment!” I respect quality products, service and customer care. So far you are batting 1.000. I am on the road to becoming a loyal customer. I intend to share with others my good experience in shopping with E Trailer, whenever the subject arises. Thanks for e-mailing me with the priority shipping upgrade. I might just get the hitch installed in time for trip I plan for this coming weekend.
David, Kernersville, NC  09/04/2009
The level of communication has been superb. Very impressive.
David, Clintonville, WI  09/04/2009
I was well sadified with my trailer hitch, wire hook up. Price was great, everything worker out well, will tell people about etrailer.
Marcus, Beresford, NB  09/04/2009
Best site ever seen, simple, easy and efficience. Good services.. You get all the information you need without even asking. Good job! Great stuff.
Paul, Stoneham, MA  09/04/2009
Very good experience with your company. Your people were very helpful.
Jeff, Traverse City, MI  09/04/2009
Shipping was ultra fast, thank you very much. I will recommend your company in the future.
Dennis, South Haven, MN  09/04/2009
Saved money, easiy transaction, good job.
Cole, Pensacola, FL  09/03/2009
Awesome product! Lightning fast shipping! Hitch fit perfectly! It's great to do business with a company that provides great service.
Craig, Joshua Tree, CA  09/03/2009
Great selection, same day shipping, great prices, what more could you ask for.Thanks again guys.
Noel, Hopewell Jct., NY  09/03/2009
Service was great. Shipped real fast. Feedback on order status greatly appreciated!
Lawrence, Baxter, TN  09/03/2009
Exelent equipment and the service was the best. I'll buy all my trailering parts from yall from now on.
Gary, Sparks, NV  09/03/2009
Absolute best price and immediate shipping! Wow, I couldnt be more pleased!
Joe, Wilburton, OK  09/03/2009
A friend showed me your site. I put it in my favorites for all my future needs. How can you sell so cheep? Thanks. Very fast delivery.
Erick, Methuen, MA  09/03/2009
I had an excellent experience with all the sales people at etrailer. They answered all my questions, and were generally very pleasant to work with on my purchase.
Richard, Riverside, CA  09/03/2009
I have purchased a hitch for my Honda Fit, wiring kits and miscellaneous parts from eTrailer for two old trailers I'm restoring. Shipping is always timely and the parts have always been accurately described on their web site. Thanks for the great service.
Steve, Galloway, NJ  09/03/2009
Excellent service and great parts. I rented a commercial trailer and was in the process of moving when my trailer lights power converter quit. As we were moving the next day I needed the parts and installation instructions right away. The parts arrived the next morning with easy to follow instructions. Because of e-trailers excellent service and high quality parts, our family was able to safely complete our move on time.
Michael, Chattanooga, TN  09/03/2009
I ordered a Roadmaster tow bar bracket for my 1997 Jeep Wrangler using the free shipping. I received an email shortly after placing the order that upgraded my shipping to express. I ordered the bracket on Friday and it was at my door on Tuesday! Fantastic delivery and great tracking with UPS. Thanks for a great experience.
Jess, Wichita, KS  09/03/2009
Excellent purchase experience. Order was processed immediately and item was received quickly. For your trailer needs, I highly recommend etrailer.com.
Jeff, Paducah, KY  09/03/2009
Wow! I ordered hitch and electrical Tuesday morning and was upgraded shipping for free. I recieved items Wednesday afternoon!! Both items had exact directions and everything needed down to zip ties and adhesive on electrical part to attach to vehicle. I have told everyone I work with to use you. Awesome Service!!
Martin, New Bern, NC  09/03/2009
Etrailor is a first class company. The company replyied promply with the status of my order and I could follod its progress and delivery to me. I would recommend this company to anyone and I would buy from them again.
David, Indian Land, SC  09/03/2009
Tremendous inventory, great customer service, fast shipping, outstanding prices.
Dan, Aitkin, MN  09/03/2009
This was one of the best internet shopping experiences I've had yet. I placed my order on a Thursday and received my order sometime on Monday. My hitch and wiring harness was on by Tuesday night and everything worked great. I will use them again when I'm ready to purchase a roof rack for my van.
A.J., Jackson, NJ  09/02/2009
The website was very user friendly. Processing the order was extremely fast. I definitely would order from etrailer again, and maybe soon.
Loyd, Park Hill, OK  09/02/2009
More than excellent service. Free shipping upgrade much appreciated.
Victor, Lyle, WA  09/02/2009
Wide selection. Easy to locate product, prompt service.
Mike, Warrens, WI  09/02/2009
Great Product. Great Price. Fast Shipping. If you have what I need I will use you again and recomend you to others.
Mike, Northampton, MA  09/02/2009
Great experience from etrailer.com. Bought a hitch and hitch mounted bike rack. It shipped on the same day as ordered and they upgraded my shipping for free and recieved it 3 days later all for no charge. Great experience, will definately buy again and give high recommendations. By the way the hitch was a breeze to install and the rack works great. Thanks etrailer.com!
Richard, Southport, NC  09/02/2009
Great!! The best site I have ever ordered from.
Craig, Lake George, CO  09/02/2009
Prompt, accurate. I'll be using you in the future.
Peri, St Pete Beach, FL  09/02/2009
It was a quick & easy deal with etrailer. Received bike rack with in 5 days of my order. Extemely satisfied w/rack.
Scott, Appleton, WI  09/02/2009
I would personally recommend anyone I know to your site for ordering a hitch as well as learning how to install it. I have already told several people and will use again in the future!
Jeff, Lancaster, PA  09/02/2009
Just a quick note to share that the customer service team on the phone was great. They assured me that my online order was indeed the right hitch for my 2008 Cadillac SRX ... and the hitch receiver arrived in Pennsylvania in less than 48-hrs. Kudos - Job Well Done etrailer!
Christina, Wooster, OH  09/02/2009
I am amazed at how fast etrailer.com sent out our hitch. I ordered it late Monday night and it will be here Wednesday. 3 days absolutely Amazing!!!!!!! We will be doing business with them again.
Bob, Greenville, OH  09/01/2009
I was really pleased with the super fast service in getting my purchases to me. This is the place to buy from.
Lawrence, Lake Villa, IL  09/01/2009
Excellent item descriptions, excellent prices and extremely fast shipping. Wow!
Leland, Knoxville, TN  09/01/2009
I have used eTrailer on three occasions and have never been disappointed with the service or the quality of products. They are the tops for complete selection and ease of ordering.
Terry, Sayre, PA  09/01/2009
I spent several hours online looking for the component I needed. It had been ordered from one place. I waited three weeks and they still could not tell me when it would be available. Two other places had problems with their web site. etrailer.com made it look easy. No delays, no excuses, no problems of any kind. Etrailer.com is bookmarked as where I am going first.
Julio, San Jose, CA  09/01/2009
Great web site very fast response. Will pass along to friends better than any dealer or shop.
Gifford, Columbus, GA  09/01/2009
Great Service. Very helpful, very courteous, and very prompt getting the items I needed to me. I'll definitely visit your site again!
Peter, Vincentown, NJ  09/01/2009
Great service. Great Customer Service. Fast Shipment. Will do business with them again and surely would highly reccamend to anyone.
Lyda, Groton, MA  09/01/2009
Best price on the internet. Super fast shipping! Thank you etrailer!
Jack, Vero Beach, FL  09/01/2009
Great response time, recieved my purchase within four days thanks again!
Greg, Kanata, ONT  08/31/2009
This isn't the first purchase I have made from etrailer.com and it won't be the last. Everything was straight forward and simple as always. Questions asked were answered quickly, clearly and concisely making it a pleasure to do business.
Glenn, Tower City, PA  08/31/2009
Great site. The only site that I found that had the item I was searching for. Again, great site and quick response.
Dustin, Windsor, PA  08/31/2009
Wow wee! Super fast shipping. Ordered on a Friday and had it Monday.
Robert, Simi Valley, CA  08/31/2009
Great web site, lots of varied inventory, people very knowledgeable and willing to help. Will buy here again and recommend to anyone.
Brian, Medford, NY  08/31/2009
Etrailer has been an easy quick way to order. The descriptions are clear and customer service knows their stuff.
Andrew, Starkville, MS  08/31/2009
Quick shipping and easy installation. Thanks!
Steve, Salt Lake City, UT  08/31/2009
Etrailer had the best prices, shipped on the day of order and upgraded the free shipping to one grade faster for my order. Better than expected service.
Jack, Green Lake, WI  08/31/2009
Thanks for the great service, fast shipping.
Atlee, Littlestown, PA  08/31/2009
The eTrailer folks were terrific with my order. Shipping was very fast and I had everything I need within a few days. I will definitely order all my trailer supplies here in the future!
Michael, West Hartford, CT  08/31/2009
Outstanding website.
Bill, Monroe, WA  08/30/2009
The hitch arrived earlier than projected!
William, Bradenton, FL  08/30/2009
Thank you for your fast service and the best price I found by far!
Gerald, La Crosse, WI  08/30/2009
I phoned my order in and it was shipped very fast. Will use E-trailer again for all my trailering needs. Will recomend E-trailer to others.
Morris, Plymouth, NC  08/30/2009
The hitch on the front of the truck makes it easy, even the wife can park the boat.
Gerry, Marshfield, MO  08/29/2009
Your website is truly amazing, everything in one place and wonderfully connected. Thank you for concentrating on equipment for my towing vehicle.
John, Groton, MA  08/29/2009
Quick delivery, quality product, fair price, perfect fit, easy installation. It couldn't of been much better.
Mark, Arlington, TN  08/29/2009
The package was promised in 4 to 5 days. I ordered late wednesday night and it was on my porch friday afternoon. It fit and looks great. The dealership wanted $800.00 for a class 2 and lights. I got a class 3 and lights for a little over $200.00. Everything works great.
Jim, Shoreview, MN  08/29/2009
This is the second time I've ordered from etrailer.com The experience has been all positive. Orders have all been correct and arrived earlier than expected. Keep it up etrailer!
Dan, St. Francisville, LA  08/29/2009
Ordered at 10AM, confirmed at 1pm, shipment notification at 3PM, the same day! Receipt in 4 days with a weekend part of that time. Great Service.
Will, Seven Valleys, PA  08/29/2009
Great site! Easily found everything I was looking for. Ordered on Tuesday, package at my house on Thursday! Very satisfied with the products. I'll shop here again for any future needs I may have.
Bob, San Mateo, FL  08/29/2009
Once again, low prices and very fast shipping.
Troy, Portland, OR  08/28/2009
I recently ordered a T-one wiring harness for my 2002 Suzuki Vitara. I received the harness promply and emails from etrailer so I could track it along the way. I will be using etrailer again. Thanks guys.
Chuck, Belleville, MI  08/28/2009
This was my second order with etrailor.com. On my first order I had ordered components that were not compatible. Instead of just shipping them, you contacted me and we straightened it out BEFORE the order was shipped. AND shipping was fast! On this order I wanted to get the locks I ordered keyed the same as my first order. There was no place on the order form to request this. Therefore I sent an e-mail request. You called back to let me know that it had been handled for me. I think etrailor.com is the ONLY place to order trailer and hitch parts!
Greg, Etna Green, IN  08/28/2009
etrailer.com provided super fast shipping and nice a product that was a perfect fit. I am an impressed first time buyer that will buy again very soon!
Rick, Fenton, MI  08/28/2009
Service was A+++++++++++++++. Super fast shipping, great communications, I wish all the people I deal with on line were as good as Etrailer. Thanks!
Gary, Hamburg, MI  08/28/2009
I recently purchased a trailer hitch. Everything was as expected. Shipping was super quick. Ordering on line was very easy. Installation was a snap. This was a very good experience. Thanks for a very professional purchase.
Robert, Interlochen, MI  08/28/2009
Great service and a very nice selection of products to choose from. I will come back to etrailer.com for anymore equipment that I may need in the future. Keep up the good work.
Matt, La Plata, MD  08/28/2009
The service was great. I ordered this Magnaflow exhaust system and it arrived at my house 2 days after I placed the ordered. Great Shipping. Great Customer Service. Thank you.
James, N Charleston, SC  08/28/2009
The sales lady I spoke to was very nice! She has a great personality and made my shopping experience really nice. The information she gave me was accurate and was given to me fast. I didn't have to wait for her to spend too much time looking up what I needed. I haven't received the item yet, but fully expect it to be just perfect. I received an email notice of my order immediately and within an hour the notice of shipping that was quick! Thanks for a nice shopping experience!
Walt, Cincinnati, OH  08/28/2009
Great service, great price, low cost shipping and a superb web site. My order, a prodigy brake controller arrived well packed and was given faster 3 day shipping at no charge to me. I bought the prodigy controller due to your web site description and I am well pleased with it. It is far and away better than the time delay controller I replaced with it.
Dave, Chisago, MN  08/28/2009
The customer service people at Etrailer are great. I needed a hitch by the weekend and they said it would ship out the day it was ordered.
David, Independence, MO  08/28/2009
This is the third time I've ordered from etrailer.com. Again received excellent service and the fastest shipping ever. Ordered on Monday, product was on my doorstep Wednesday. Will not hesitate to purchase from etrailer.com again in the future.
Lukasz, Round Lake Beach, IL  08/28/2009
The service is great very simple and very fast shipping.
Danny, Highland, IL  08/28/2009
Excellent customer service and fast shipping. What else can you ask for. I will definitely refer friends and family to the website.
Chris, Osceola, WI  08/28/2009
This is a great Hitch. Super fast shipping. Great place to buy from.
Ron, Kokomo, IN  08/27/2009
If they don't have the item in stock, they tell you so you can get something else. Honest people to deal with.
Arnold, Lynnwood, WA  08/27/2009
Back ordered item was delivered as stated. Happy with the service of this company and would recommend to friends.
Charles, Manchester, PA  08/27/2009
Very fast free shipping, hitch is a great piece of USA craftsmanship.
Glenn, Eliot, ME  08/27/2009
Super Fast Ship and Excellent communication! Perfect product! Definitely bookmark these guys. You wont regret it.
Don, Hudson, NH  08/27/2009
Very good place to do business with. Fair prices and fast shipping. Thank You.
Ken, Union, SC  08/27/2009
I ordered a bike rack from eTrailers using the standard free shipping. They upgraded the shipping at no additional cost to me. This was not my first order from eTrailer and if the need should arise again, it will not be my last. They are my first choice. I checked identical products from other online stores. None of the others even offered free shipping and none was lower priced. Thanks guys, you know how to keep your customers.
Mark, Bonaire, GA  08/27/2009
Un-real!!! It was sooooo nice dealing with a company who sent what I ordered and in such a timely manner, 2 days! No hassle, no problem, no issues. Received what I ordered, quickly. Would recommend them to anyone.
Josh, Hubert, NC  08/27/2009
Great site, fast shipping, great products. I love the E-tracks.
Jay, Lenoir, NC  08/26/2009
eTrailer has the best price I found on the receiver I needed. I received three emails within the first 12 hours after placing the order, the third of which notified me that the order had shipped and tracking info was provided. Super customer service. You will be my first stop for all future trailer / towing accessories. Thanks eTrailer.
Jason, Oxford, MS  08/26/2009
Shopping was easy. I found what I needed quickly, and etrailer.com had the best price. I placed my order, and fortunately got free shipping which is a fantastic deal. They even free-rushed my order, and I got it VERY quickly. The hitch was even pretty easy to install. I fully and completely recommend etrailer.com.
George, Tacoma, WA  08/26/2009
Ordered my item Monday from your warehouse had it installed Wednesday morning in Seattle. Great shipping time and prioduct was better than expected. Thank You Etrailer staff!!!
Debbie, Shawnee, KS  08/26/2009
Wow! I just placed my order on Monday and it was delivered to my door on Wednesday afternoon. Im please with the speed of shipping. My order was received in good condition. No complaints. I would recomend etrailer.com to anyone.
Chris, Cleveland, OH  08/26/2009
I need some parts for my trailer, so i started checking the web, found everything i need here and then some! great prices, fast shipping, i will be shopping here again in the future!
Ben, Crossville, TN  08/26/2009
I have shopped with etrailer several times, and have ordered different accessories across the board. Their response to questions and delivery of the products as advertised is beyond comparison with others vendors I have dealt with. Highly recommended and I will continue using their services.
John, Peotone, IL  08/26/2009
The Lady at customer service was great. Very professional and knowledgeable. I have a new 2010 Subaru so the Hitch wasnt normally a stocked item yet but was at another warehouse. She said that it would get to them and ship within 7 days, I said okay. She put a red hot rush sticker on it without me asking for it. I ordered the hitch and wire harness on Monday and it came on Friday and installed on Saturday. Great service, would recommend using etrailer to anyone.
Ryan, Bellevue, NE  08/26/2009
Easy to install and a great heavy duty hitch for the pilot. Thanks etrailer for the fast shipping and great customer service
Ben, Amherst, NY  08/26/2009
Great job! Broke my roof rack on a test run Sunday, ordered that evening and got it Wednesday just in time for departure!! Your pricing was competative and the website top-notch. Thanks for the excellent service!
Josh, Acworth, GA  08/26/2009
The shipping was fast and the product even better. Very hapy with e-trailer and the prices they offer. thanks so much
Steven, Fuquay-varina, NC  08/26/2009
I was kept fully informed of when my items were shipped, from where, and when they would arrive. The arrived when promoised. a good experience.
Tito, Florida City, FL  08/26/2009
First i want to say that i was a first time customer and the customer service person was plesent and kind to me. And i recv all my merchandise in about 3 days. service was awsome. etrailer.com is the way to go. a big thanks.
Steve, Valley Center, KS  08/26/2009
I will definately return to etrailer.com for trailer related products and guidance. You guys are the best.
Mike, St. Helena Isl., SC  08/25/2009
I thought the lady was very helpful & had a great personalty. Thank you again for the help. I tag your site for future orders.
Ken, Townsend, MA  08/25/2009
I was quite please with pricing and then even more pleased when I found out shipping was free. Soon after I purchased the items I received an email saying that my shipping was changed to 3-5 days from ground with still no charge. I would be happy to purchase items from etrailer again.
Caine, Darlington, PA  08/25/2009
Great product, for a great price. Will not find a better deal online.
Suran, Justin, TX  08/25/2009
I'm very happy so far as a first-time customer of eTrailer. I'll be back.
Len, Eagan, MN  08/25/2009
High quality Hidden hitch that was a perfect fit & easy install. The custom wiring kit snapped right in as described & worked great. Fast shipping and all at a fair price. I especially liked the detailed hitch pictures including mounting hardware and the pdf install guides on your site. You guys are tops, I would recommend you to friends & family!
Jack, Homer, MI  08/25/2009
Outstanding service and notification of the status of my order. Would reccommend company to everyone.
Travis, Georgetown, DE  08/25/2009
Great items and great price plus they even went the extra mile with their customer service.
Robert, Phoenix, AZ  08/25/2009
Great response and updates, with fast shipping.
John, Saratoga Springs, NY  08/25/2009
Very professional service. The installation was a breeze. 5 stars.
Denny, St Agustine, FL  08/25/2009
I found the item I needed and placed a phone call to order it. The sales person was knowledgeable as well as helpful. The item was reasonably priced and was delivered when they told me it would be. I will look to them first the next time I need to order something.
Peter, Highlands Ranch, CO  08/24/2009
I am extremely happy with the service that I received from etrailer.com. You guys had a great website with good information about your products. You gave me the confidence to do the job myself. The product shipped same day that I ordered and I received it very quickly. Each time I emailed customer service with a question, I got a quick accurate and friendly response. Way to go etrailer.com!! You guys rock.
Bob, Allen, TX  08/23/2009
The service was outstanding. The customer service person, on the 800#, was knowledgeable, considerate, very pleasant, and went out of her way to make sure I was purchasing the right hitch. My order arrived two days after I placed it. First rate treatment all around!
Rich, Enfield, CT  08/23/2009
I had two interactions with your company. The first was with the tech line to make sure I was ordering the right parts. My questions were answered quickly. My second interaction was in ordering the parts and asking a question regarding the right type of wheel bearing grease to use. I spoke a person who was very helpful, pleasant and had a great attitude. Those are aspects I always appreciate and will assure that we will come back for other parts when needed as well as refer others who needs parts. Making things easy for the customer to do business is something all to rare these days. Both of my experiences were pleasant and a credit to your company.
Mac, Gold Hill, NC  08/23/2009
From the simple order process and immediate order confirmation to true same day shipping, this is excellent and very refreshing customer service!
Gary, Westminster, MD  08/22/2009
Finding the right hitch was very easy. Great Web Site. The hitch was delivered in less than a week. Zero problems installing - all parts fit without any complications Thank You.
Matteo, St.leonard, QC  08/22/2009
Super fast shipping even to Canada ! Great customer service. Item installed and working in less than 10 minutes. Thanks !
Normand, Mt. St. Hiliaire, QC  08/22/2009
Excellent service, delivery and communication.
Terrence, Freeport, NY  08/22/2009
Excellent service! Customer service was on top of their game. I will only use etrailer for my trailer and accessory needs.
Mark, Rochester Hills, MI  08/22/2009
Great selection. Good prices. Quick delivery. Easy installation. What else can you ask for?
Daniel, Murrells Inlet, SC  08/22/2009
Prices were the best I could find on the web. With shipping costs also the lowest. Other sites had lower prices but charged almost double for shipping, guess they were trying to make up the difference in price. Speedy delivery, and good communication as to shipping and order confirmation. Prices beat local stores by a mile. Will definitely order from again.
Scott, Nampa, ID  08/22/2009
Fast service! Thank you!
Dan, Yuma, CO  08/21/2009
Well priced products, great service and speedy delivery.
Jeff, Smyrna, TN  08/21/2009
My order was processed immediatlely and arrived way before I expected it. You are proffesionals at customers service. Thank You.
Don, Stone Creek, OH  08/21/2009
Great communication and service from your company!
Harvey, Willow Springs, IL  08/21/2009
Lightning shipping, ordered on Tuesday, arrived on Thursday!
Leslie, Wesley Chapel, FL  08/21/2009
I have not yet received my order, but due to the excellent logistics procedures, I know I should receive it on Tuesday. Placing my order was very simple and the immediate email responses letting me me know my order was received, later the emsil to let me know when it would be shipped, when it was shipped and the tracking information was very professional.
Larry, Pahrump, NV  08/21/2009
I thought the pins I was looking would be easy to find. I searched the internet high and low and couldnt find them. Then I came across you guys and there they were. I ordered them and heard back from you right away and got a tracking number the same day. You guys are great to do buisness and would highly recomend you. Thank you and I will be back next time I need anyhing for my hitch.
Sonny, Greenfield, WI  08/21/2009
I needed some information on my 2002 Jeep liberty trailer wiring. It's not your standard 3 wire and a ground system. I went to google, and the first thing that came up was etrailer. I was convinced that this was the company for me to do business with. The price was right, I went right to the shopping cart, and now the harness is on its way to me. Thank you guys. I coundn't be more pleased. I do a lot of on line buying, but you folks make it as easy as it gets.
Keith, Littleton, CO  08/20/2009
Best selection and prices anywhere.
Joseph, Glenshaw, PA  08/20/2009
I would like to thank my salesperson for all of her help and for getting back to me quickly regarding the proper hitch and wiring harness to order. She was very easy to work with. I have purchased a number of hitches and other equipment from etrailer and they are great to deal with.
Art, Mansfield, MA  08/20/2009
Fast shipping, excellent purchasing experience.
Brian, Shoreline, WA  08/20/2009
E-trailer is good...very good. My item was shipped promptly and even the shipping was upgraded such that I received the item a couple of days early! For no additional charge!
John, Arlington Heights,IL  08/20/2009
The service was great. All the parts were delivered before they said they would arrive. The information available about the installation process made my purchasing decision very easy.
Ronald, Williamstown, MA  08/20/2009
Website made it easy to find hitch for my 2009 CRV. Ordering was simple. Hitch showed up as promised. Installation was easy for the Curt hitch and wiring harness. Quality prorducts at market prices with no hassle....just the way it should be when you purchase.
Tom, North Charleston, SC  08/20/2009
The Hidden Hitch I purchased arrived sooner than I expected and the ease of installation went witout a hitch. No pun intended. I'm 61 and did a solo install that looks great on my new Canyon. Thank You.
Chereen, East Bangor, PA  08/20/2009
Great customer service! Would use etrailer again.
James, Columbia, SC  08/19/2009
Excellent in all respects. You handled everythig with out a hitch.
Wayne, Eaton, NY  08/19/2009
Great Experience. Delivered in less than 1 week, at 1/2 the price of my RV Dealer.
Young, Norwood, NJ  08/19/2009
I am just impressed with service that you guys provides. Response on my emails as well as parts shipment is just super fast. Thank you.
John, Cullman, AL  08/19/2009
Ordering done easy, shipping was extremely prompt, and easy to track. I will definitely be a repeat customer, and will encourage friends to use etrailer.com.
Grant, Port St. Lucie, FL  08/18/2009
Excellent product, great customer service. Also updated shipping free of charge!!!!
Bruce, Big Rapids, MI  08/18/2009
My first order with etrailer.com but would definitely purchase from etrailer.com again. The products I received were accurately described on the website and there were no surprises. Because I ordered at the last minute I paid a reasonable fee to upgrade to 3 to 5 day UPS shipping and was pleased that my order arrived 4 days after it was placed. Good products and great service at the best price I could find on the internet.
Neville, Scarborough, ON  08/18/2009
etrailer is a great place to shop. My experience on line and 1-800 customer service was exceptional. I found the items I was looking for and shipment was fast. I certainly recommend etrailer to everyone. Neville
John, Ramona, CA  08/18/2009
Will use etrailer again
Lester, Mooresville, NC  08/18/2009
I needed a base plate for 09 chevy HHR.called 8/17/09 early am.Etrailer located one and it shipped same day.my contact as a customer was great and I would call first for my towing needs.
Sal, Gladstone, MO  08/18/2009
My etrailer order was so easy and pleasant, and my order arrived in two days. Thank you for all that you do.
Jack, Beddington, ME  08/18/2009
Easy to assemble with clear instructions, and once its adjusted its a snap to mount and dismount the bikes from it,so much easier than my old hanger type rack. Well made and good looking too. Its more than I expected for the price.
Jim, Manhattan, KS  08/18/2009
Easy to find parts with good cross references. Upgraded my shipping at no additional cost and arrived early. Great company with great customer service... A pleasure buying from. Will recommend to enyone I knnow looking for trailer / towing equipment.
Keith, North Bay, ON  08/17/2009
What a GREAT experience!!! My brake controller arrived 5 days ahead of what was expected, and there were no surprise last-minute fees/charges. This is definitely the start of a beautiful relationship e-Trailer!!
Dave, Plainfield, IN  08/16/2009
As I always say since I am a repeat customer .. etrailer.com is about the best there is! I have no problem recommending them to my friends and business associates for all of their trailer parts needs. On this order, my brake controller went out, and I needed a controller right away. The OEM controller was $230.00, so I decided to go with an aftermarket controller. I emailed etrailer, and they emailed me right back, told me it was in stock, and that they would get it shipped out right away! As usuall ... it was on my doorstep within 3 days of my placing the order. Thanks again etrailer. You are the best in customer service, and in price!
Brian, Wildwood, IL  08/16/2009
The price and customer service are unsurpassed. Shipping was free since order was over $150. The order shipped very promptly on a much faster service than I expected e.g. 2 day opposed to 7 day. One item was backordered and I received excellent communication about this. The remainder of the large order was not held up due to one small item being backordered. I am very pleasead and would recommend etrailer and plan to order from them in the future.
Jen, Orland Park, IL  08/16/2009
Excellent transaction! Great product and FAST shipping! Would highly recommend.
Mark, Cincinnati, OH  08/16/2009
I liked you webite. Easy to shop. Good descrption, and there was enouugh detail to order with confidence the part would fit when it arrived. The free shiiping for $150 convenienced me to stop shopping for a lower price. Thank you. I look forward to install my hitch.
David, Holt, FL  08/15/2009
This is a no-nonsense Shipper who gets the order to you FAST They shame 90 of other Online Companies. Much obliged!
Jim, Lincoln, NE  08/14/2009
I have been looking for a HUSKER Neb trailer hitch cover for a 1 1/4 hitch for over a year. You were the only one on-line that I could find that had what I was looking for also. Right here in the heart of BIG RED COUNTRY, and nobody has one for a 1 1/4. CRAZY!! Great service and a great price. I love it.
Rick, Myerstown, PA  08/14/2009
All positive!!! Great Service, Fast Ship with NO Extra Charge!! Received in Pa. in 2 days, No missing parts! All Intact!! Installation went super Smooth, Easy Hitch Install, and online video made the wiring harness install a breeze!! I would say till I drove into the shop and back and they install, It didnt take me much longer and I get my own satisfaction on a JOB Well Done!!!! Saved easily Over $150+, according to 2 local estimates and I ordered a few extras online that would have sent the local bill higher. Glad I found etrailer.
Kyle, Everett, WA  08/14/2009
Quick / Fast / Friendly. A Truely Great Experience and etrailer.com prices are fantastic! Im a return customer.
John, Oklahoma City, OK  08/14/2009
This is our 2nd time to order thru you. The first time was over 4 yrs ago, with another car. We were so pleased, that we searched thru Quicken until we found you again. God bless you and your company.
Beau, Williamsport, PA  08/14/2009
This company is absolutely superb to deal with!! Customer service is top notch and their prices are excellent!! I am very satisfied and plan to do more business in the near future! Keep up the great work.
Kevin, Troy, MI  08/14/2009
Great. Hitch arrived quickly and was easy to install. Everything was there and the instructions were very clear.
Dorie, Algoma, WI  08/13/2009
Great website, fast shipping and the prices are reasonable. Best website to shop at.
Millard, Hamilton, OH  08/13/2009
If you are looking for a perfect place to purchase trailer parts this is it I got it quick great price and it fit perfect. dont get any better than that. Thank You, excellent job.
Randy, Killeen, TX  08/13/2009
Great ion of receiver Hitch Covers. Smooth and easy checkout. Also, I was pleasantly surprised when etrailer.com upgraded my shipping for free so I would receive the order even faster! Small gestures like that will ensure my coming back for other other purchases and my sharing this information with family and friends. Thanks etrailer.com!
Peter, Ravena, NY  08/13/2009
Quick delivery. Trailer harness went on in minutes without any hassle. This is the best site ever.
John, White Plains, MD  08/13/2009
I have had numerous orders with etrailer. Every time they have been as helpful and accommodating as anyone could possible hope for.
Robert, Cedar Falls, IA  08/13/2009
Item arrived quicker than I expected and was just what I needed.Very competetive pricing.
Carl, Bradenton, FL  08/13/2009
I have no words! I cant begin to say how fast you people are. I phoned the order in and as I was setting the phone down the confirmation was on my e-mail! You people treat me as if you want my business and not like some of the others who dont confirm the order, dont send tracking numbers, and etc.
William L., Parkton, MD  08/13/2009
In my many e-mail transactions, that commenced with a delighful, knowledgeable order taker, this scores as the very best. Etrailer is simply a super consumer oriented company.
John, Spicewood, TX  08/12/2009
My order arrived much sooner than expected, and the item was exactly what I was looking for. Im happy.
Stephen, Akron, OH  08/12/2009
Thanks for the great service! I ordered my Draw-Tite hitch and all the fixings on a Friday and they were delivered the next Wednesday. I received e-mails keeping me informed all through the process and was able to track the shipment once it was ped off at UPS. That convinced me to install the hitch on my own and save about 40 compared to having it installed by someone in the business.
Dennis, Greer, SC  08/12/2009
Great service and prompt shipment and delivery. Also good follow up communications by e-mail and a phone call to let me know part of my order was not compatible with the bike rack I ordered. Very satisfied customer!
Ken, Watersmeet, MI  08/12/2009
Very quick response - within 24 hrs and it was shipped. Great!
Amy, Waltham, MA  08/12/2009
Such an easy transaction. The salesperson answered my questions, checked the warehouse for my item and confirmed my order. I should receive my trailer hitch within a few days. Thank you!!
Robert, McConnells, SC  08/12/2009
Great transaction! Phone reps very good, priced right, shipped promptly.
Tom, Rochester Hills, MI  08/12/2009
Maybe I'm slow, but I usually double the estimated project time given on a website. Installation was easy and took LESS time than they suggested. The hitch receiver was shipped promptly, was exactly what I ordered and it fit perfectly. Five stars to etrailer.com!
Dave, Noank, CT  08/12/2009
You guys are amazing! I placed my order last night around midnight and it shipped the next morning,incredible! Great work!
Kurt, Lititz, PA  08/12/2009
Best price on the web and quick shipping!
Tom, Parkville, MO  08/12/2009
Awesome service, awesome hitch! I called on a Saturday afternoon, explained that I needed a hitch by Tuesday, and it was done - no extra expediting charges, just effective execution. etrailer.com shipped the order out on Sunday, provided accurate tracking data, and delivery was right on time Tuesday. My many thanks for an order well handled and a great hitch!
Travis, Centerville, MN  08/12/2009
Excellent products and service using this website. The company made sure my hitch arrived as quickly as possible and it was utmost quality and perfectly fit my vehicle. The wiring harness was also a perfect match! I recommend this company to any and all looking for trailer parts.
Glen, Fort McMurray, AB  08/11/2009
I couldn't find the hitch extender that I wanted in Canada, so I went online and found 8 places that sold what I needed in the U S: Etrailer being the cheapest by 100.00. I was a little leary of having my hitch shipped to Canada, but it arrived 4 days later without a hitch (or should I say problem). Thanks for the excellent service.
Fred, Longmont, CO  08/11/2009
Etrailer has been a great experience! First, you had the right products and right prices for my needs. Second, the order and delivery went without a hitch pun intended. Third, the install I did it myself was a breeze. I installed the hitch, set up and adjusted the bike rack, loaded the bikes and did a test drive in just over 2 hours. It doesnt get any better than that! Thanks, Etrailer!
Pedro, Ocean Pines, MD  08/11/2009
This is my first stop when I need something trailer related. I was able to install and do the wiring of a hitch by myself saving me about $150 dollars just in installation fees.
Glenn, Rome, GA  08/11/2009
Well, I've bought 2 hitches and a bike rack from e-trailer in the past several years. I am completely satisfied. My order is always right the first time, the products fit, are easy to assemble/install, and at the best prices, too. You are my first stop for trailer-related stuff. Keep up the great work.
Walt, Beaver Falls, PA  08/11/2009
The on-line purchase was easy and the product arrived within 3 days. There were e-mails updating on the shipment. Definitely will look here again for future orders.
Chris, Marlborough, MA  08/11/2009
I would not hesitate to buy more from eTrailer in the future!
David, Monroe, GA  08/11/2009
Super fast shipping!! Wiring harness came just as described. Very easy install. Thanks guys. Would recommend to anyone!! A++++ in my book!!
Dana, Neenah, WI  08/11/2009
eTrailer gets it! They understand eCommerce. This was probably the most pleasant purchasing experience we have ever had online. Good selection, communication is top notch, delivery speed is acceptable, and the price was awesome. We'd recommend them to anyone and everyone. They should hire themselves out as consultants to other online businesses!
Mark, Sacramento, CA  08/10/2009
Great job guys! A few minutes to find what I needed...got an email confirming my order in even less time...and at the right price. Life should be this easy!!
John, Stanfield, NC  08/10/2009
Great experience, I had purchased incompatible items and they called to notify me before it shipped so that I could correct it. Great Service!
Mike, Johnson City, TN  08/10/2009
They wowed me. Best price, shipped same day of order, and a real person with knowledge to talk to
Linda, North Reading, MA  08/10/2009
FANTASTIC!!
Patrick, Red Bluff, CA  08/10/2009
This was a great experience from start to finish. It was easy to find exactly what I needed. I placed the order, it arrived promply. The order was complete, the products I ordered in good shape. The install of the hitch and the wiring harness were both as easy as they could be and everything worked and installed just as it said it would. In just a few hours I had installed a new hitch and had the wiring done. I would definitely recommend etrailer to anyone. Thanks.
Paris, Wheeling, IL  08/10/2009
Super fast shipping. Thank you very much!
Troy, Warren, MI  08/10/2009
Excellent customer service! Unbelievable response time and ease of tracking the order. Would not hesitate to recomend etrailer.com to anyone.
Wiley, Lake Jackson, TX  08/10/2009
I was very impressed by the quick response and shipping. I got an e-mail immediately telling me my order would ship soon. The next day, I got an e-mail that the shipping had been upgraded at no cost to me. The part arrived quickly.
Bob, Elkhart, IN  08/10/2009
I would rate my experience with customer service at etrailer.com as 100 great. They were very courteous and friendly, knew exactly what I wanted and handled it like a PRO. I would recommend this to anyone shopping on line or telephone.
Mike, Lancaster, MN  08/10/2009
Great website, great pricing. It looked easy to do and made me buy on the internet rather than have someone install it! I cant wait for it to arrive so I can try my hand at the install.
Mike, Boerne, TX  08/10/2009
I am very impressed. I was able to get all of the Roadmaster accessories I was wanting at one location at a good price. Pending timely receipt, I would give you an A+!
Brad, Mission Viejo, CA  08/10/2009
I live in the Los Angeles area and can't find the parts I need - etrailer always as it in stock and at my door in a few days - thanks!
Dick, Port Huron, MI  08/10/2009
I am very impressed with the product and service of this, my first order.
Richard, Commerce City, CO  08/10/2009
e-trailer.com is the kind of business I love doing business with. Great prices. Awesome service. Extraordinary timeliness. Helpful information. What's not to like!? In my immediate case, I place an order on Wednesday morning for a trailer hitch and brake controller and had the order in hand by Friday! That permitted me to install over the weekend. My strongest recommendation is of the put-your-money-where-your-mouth-is sort - I will be back. Thanks e-etrailer.
Glendon, Jonesboro, AR  08/10/2009
Excellent doing business, shipments fast, Thanks.
Cherilyn, Pasadena, MD  08/09/2009
Outstanding customer service! I was impressed that my shipping was upgraded at no additional cost to me and all I bought was an inexpensive illuminated hitch cover that was offered for sale at the lowest price I found anywhere. Thank you guys for a wonderful transaction. I highly recommend you to anyone considering purchasing anything from you.
Sally, Walnut Grove, CA  08/09/2009
Lots of hard to find horse trailer goodies. Very pleased with customer service. Received the parts ordered, quickly and in good shape.
Kimm, Camarillo, CA  08/09/2009
Product arrived on time. Installation went smoothly. Thanx!
Noel, Salt Spring Isl., BC  08/09/2009
Thank you for the great service, and reasonable shipping, to Canada. You have certainly earned my business in the future.
Rick, Laguna Niguel, CA  08/08/2009
Good price. Good product made in the USA. I would recommend to anyone.
Ray, Bancroft, MI  08/08/2009
I highly recommend etrailer.com. Fast shipping and great prices. I saved $130.00.
Mike, Butte Des Morts, WI  08/08/2009
This was my first shopping experience with etrailer and it was very nice. I received my parts within 2 days of purchase. I WILL be back! Thanks!
Hal, Pittsfield, MA  08/08/2009
A super reputable company that stands by the quality of its products and values the satisfaction of its customers. Their deliveries are exceptionally fast and their prices are very reasonable. I have had several very good experiences with them.
Shawn, Draper, UT  08/07/2009
Very good service. Everything was shipped on the same day I ordered it. The descriptions on the website were very accurate.
Lawrence, Hewitt, NJ  08/07/2009
Easy to install hitch and wiring. Perfect fit, prompt shipping.
Glen, Sedona, AZ  08/07/2009
etrailer had just what I was looking for at a good price. Very fast shipping. Thank you very much etrailer!
Charles, Matthews, NC  08/07/2009
This was my first order from Etrailer but it wont be the last. My order was shipped the same day as ordered, shipping was upgraded at no additional charge and communication was excellent. The product was exactly as advertised and everything about the experience was good. I would highly recommend this company.
Ed, North Royalton, OH  08/07/2009
I had to install brakes on my businesss 6 x 12 cargo trailer and install a wiring harness, electric brake control, and 7-pin plug on my truck. It has been a very positive experience dealing with etrailer. Everything I have ordered so far installed just like it was supposed to and when I wasnt sure what to order they helped me figure it out. This was a lot better then my local dealer who wanted twice as much just for the brakes. I figured I saved at least $300 dealing with etrailer over my local dealer. Thanks again etraler for the help and the money savings.
Rick, Obetz, OH  08/07/2009
The tail light that I ordered was packaged well and shipped promptly! I will shop here again. Thanks!
Mary Alyce, Sturgeon Bay, WI  08/07/2009
Just wanted to thank you for the wonderful service and tell you how pleased I am with the items. It has been a pleasure doing business with you.
Greg, Andersonville, TN  08/07/2009
First order for me but I researched several products and you all have the best site, selection and price of anyone. Great experience and even though the shipping was free (regular ground), I received all items within two days thanks to your prompt processing. I will post these comments on your site and spread the word among friends and co-workers. Thank you.
Bob, Southaven, MS  08/07/2009
Great company to do business with. Everything delivered promptly, as expected. The communication with the customer service folks was exceptional, all via email. I will definately do business with etrailer.com again.
John, Angleton, TX  08/07/2009
Great people to work with at etrailer.
TJ, Chardon, OH  08/07/2009
Awesome shopping experience, quick and easy, shipped faster than expected.
Vernon, East China, MI  08/06/2009
Your website has very good prices and the products arrived quick! The e-mails kept me informed of my order and the shipping information. I have ordered twice and have been very satisfied.
Henry, Leesburg, FL  08/06/2009
Quick, efficient and great shipping time. I would say it was a good experience doing business with Etrailer.
Richard, Monroe, WA  08/06/2009
Awesome, These guys are the best, saved me at least $80 on the Swagman Bike Rack. It arrived FAST, I ordered late Friday and I had it Thursday morning. Do not hesitate to buy from these guys, I'll check here first for anything trailer related.
Rob, Rome, PA  08/06/2009
I shopped with etrailer for price same or better than competition of items and total cost with free shipping. I appreciate the wide selection of choices in each category with satisfactory descriptions and photos.
Ed, Plainville, MA  08/06/2009
I hit the Trifecta! Good prices, good service,and very cordial people. The staff was helpful, knowledgeable, and courteous. I will recommend Etrailer to anyone that is looking for hitches, bike racks, etc.
Earl, Hinesville, GA  08/06/2009
Site was easy to use and ordering was simple. Shipment was sent out same day.
Michael, Washington, PA  08/06/2009
I did a price comparison with several other online merchants, and etrailer.com had the lowest prices on all of the items I was looking for. Then the customer service kicked in the service was terrific. I would recommend etrailer to anyone looking for this type of product.
Mike, Seville, OH  08/06/2009
Exellent selection, easy ordering, fast delevery, very good prices. I have ordered before and will do again.
Rick, Birdseye, IN  08/06/2009
Shipping was extremely fast. Great communication. Product arrived just as ordered. Hopefully trailer brake controller will work just as well as the service received!
Jeffrey, Little Rock, AR  08/06/2009
Great prices and great service! I received an email confirmation immediately after my order, and they upgraded my shipping for no extra charge! I think they shipped it out the same day as well! I highly recommend this vendor and will shop here again in the near future. Thanks again!
Doyce, North Platte, NE  08/06/2009
Hitch fit like a glove, wiring harness was the same. Looks great on vehicle. Great company to do business with. Very satisfied.
Hazel, Perry, OK  08/06/2009
Thank you for the below email, my son-in-law and I debated if we should order this product or if he should build it. We thought he might be able to build it faster than we could get--NOT TRUE! Because of your upgrade and special priority in the future, anyone that needs any type of products you offer I will recommend etrailer. Again thank you, you have exceeded my expectations.
Willie, Manchester, KY  08/04/2009
I do a lot of business online and although some companies are fast to ship, this is the first time i have ever gotten an e-mail saying my order has shipped early. Very impressive! THANKS
Greg, St George, UT  08/02/2009
Thank you, Thank you, and Thank you! The hitch fit like a glove and the shipping was amazingly fast. I could not have asked for better service or higher quality in the product. I will purchase from you again when the need arises.
Therman, Powell, WY  07/31/2009
You people are awesome and I will always use etrailer for my rv or trailer needs. I also will recommend etrailer when ever I get the opportunity.
Conrad, Killeen, TX  07/30/2009
Thank you very much. I was very impressed with your customer service. I hope you don't mind, but I posted my satisfaction to a forum for Toyota Highlanders. I hope it helps since you guys have impressed me a lot with your service.
Roger, Santa Fe, TX  07/30/2009
Was very pleased to find your web site while searching for some trailer accessories. After viewing several web sites with hard to follow catalogues, yours was very well organized, easy to follow, and navigate back and forward. Kudos to your organization, I will recommend it to all my friends with trailers(we haul show cars).
Glenn, Rolling Meadows, IL  07/26/2009
Your service is scary fast. I placed the order at Noon on Thurday; you confirmed shipment at 5PM Thursday; and delivery was Friday…… and this was “standard” delivery!!! “Wow” is clearly an understatement. Even with your focus on speed, my order was correct, and installed perfectly.
Vince, Charlotte, MI  07/17/2009
I just wanted to commend you on the fine service that I received. Delivery was prompt and arrived securely. The ease of installation of my hitch was unbelievable. I am sure that I will enjoy the use of the Valley Hitch for many years.
Willy, New Washington, OH  07/14/2009
My order has been received and it fits perfectly, A good Job and I will recomend your site to my friends. Thank You.
Richard, Polk City, FL  07/13/2009
The etrailer.com web site is absolutely fantastic. The great prices, and the free shipping is why I ordered these products from etrailer.com instead of somewhere else.
Donald, Sanbornton, NH  07/13/2009
Thanks to the etrailer employees who helped get the hardware to us prior to us leaving on our vacation trip. I feel that being able to attach the extended mirror on our truck made pulling the camper easier and made our trip safer.
Jeff, Harshaw, WI  07/13/2009
Excellent hitch quality, easy to connect wiring, great prices, fast shipping, the order was correct, the site easy to navigate, what more could one ask for. Thanks for the great product and service.
Brian, Pearland, TX  07/13/2009
Wow, thanks for the quick shipment of the trailer hitch and wiring harness, I appreciate that. I would like to install it prior to my wife's return on her business trip and make her day. Second, your website absolutely is the marque leader in how you do business. No one came anywhere near the detail and usefulness that your website design and presentation provides to customers. You sold me just by providing detailed drawings and pictures of the product I needed. You even include online installation instructions that make future reference valuable, so I don't have to worry if I lose the paper instructions, I know where to go to obtain a new set. I also have a hard-to-locate hitch for the Honda Element SC. Your site discriminated appropriately the Element model type I had so that I didn't buy the wrong part! But here's the real kicker about that, most websites I visited only offered a class I hitch for my Element type, your stock includes Class III hitches for LESS than other retailers price on a Class I! Well, enough said there. All around, I have to say that your approach to provide customer satisfaction and answers to exactly what we customers need the first time we visit has been well researched.
Jeanette, Cocoa, FL  07/11/2009
Great service! The emails let me know just what the status of my order was and it arrived so quickly! Perfect way to do business. Thank you!
Willie, Tucson, AZ  07/10/2009
I am very pleased with dealing with your company. Everything I have needed for my trailer was made available to me and sent in a timely fashon. If not for your company my trailer could not be used or it would be very expensive to get repaired. Well to be very honest I am so pleased that I could do back flips in the steet. Everything fits and works and it didnt costs me an arm and leg! How about that! Thank you for you service and I will tell everyone about how I was treated first class by this company. Thank you so very much!
Gary, St. Augustine, FL  07/10/2009
You really do care about your customers. I appreciate the excellent service and super fast shipping.
Dewayne, Hendersonville, TN  07/10/2009
I appreciate your help - got it Wed and installed it yesterday. Very good looking and works excellently. Thanks for you quick response.
Phil, Germantown, TN  07/10/2009
Great service, thanks. Ordered the hitch Monday, got it Wednesday, and it's on the car this morning. You gotta love the internet!
Richard, Huntingdon, PA  07/09/2009
I placed an order on mon the 6th of July and received it on the truck, Wed the 8th. I had to drop you all a line a etrailer and say WOW that was fast. Thanks again for such good customer service, a quality product and fast shipping.
Bill, Huntersville, NC  07/07/2009
Just wanted to compliment you for getting my hitch delivered today after ordering on Friday over a holiday weekend. It was labelled Red Hot and the gal that took my order did a fantastic job of getting it right out. I will certainly use your company again and recommend to friends!
Marty, Naperville, IL  07/06/2009
Just a quick note to thank you for rushing my trailer hitch order. I can't believe it arrived on Friday after placing the order Thursday afternoon. I installed the hitch on our Odyssey that evening -- it was simple and easy, and it looks AWESOME! Much better than the boring model that the Honda dealer was pedaling -- and they wanted $600 for theirs installed -- what a rip-off! Thanks again for the super-fast service. You can bet that I will always refer my family, friends and neighbors to etrailer for sure! Although I didn't order the "American Flag Tube Cover", I was pleasantly surprised and got the biggest kick out of it -- especially since it was the 4th of July weekend, so I drove around town PROUDLY displaying my American spirit -- nice touch -- thanks much!
John, Brooklyn, NY  07/03/2009
I just wanted to say that you have a great website, and good products that are true to the what the descriptions says. I purchased a direct fit hitch for my SUV and it was exact fit for my truck which made the job easy so I was able to put it on myself. In addition it saved me money by not having a mechanic put it on. I have recommended your website to all my friends and family!
Jim, Cleveland Hgts, OH  07/03/2009
I bought a Hidden Hitch trailer hitch from you guys the other day for a great price. Then it seemed to arrive before I even hit the Send button for my order. I installed it today, and I'm delighted. I'm one of those folks who usually doesn't remember to compliment a business that impresses me, but etrailer.com deserves every superlative I can think of. I might even have to buy another car just so I can buy another hitch from you. Or: If you can knock 10 off a certain bike rack for me, 'Ill snap that up! Thanks so much for your great service and selection!
Mike, Olathe, KS  07/02/2009
I just wanted to a line to say how impressed I am etrailer.com. I just ordered my secoond hitch from you guys and your service is OUTSTANDING. I placed an order a few years back and received the hitch the next day. I just purchased a new truck that didnt have a hitch and ordered one for it and also received it the very next day. Your service is great. Keep up the good work! Will definitely utilize your website for future needs as well as refer anyone I know to your site. Thank You!
Mark, Chicago, IL  06/30/2009
Just want to say great job. got order in 5 days and product was exactly as advertised. thanks for the great service and great product.
William, Bunnell, FL  06/30/2009
Another perfect fit hitch from etrailer. Hitch and wiring were easy installations. Thank you.
Dale, Bassett, VA  06/25/2009
I received my order today. Wow, the parts are even better than I thought they would be! That coupled with fast shipping has earned you a customer for life. I will highly recommend your company to any of my friends you need your products.
Kelly, Bowling Green, KY  06/24/2009
This is my first experience with your company and I am not disappointed at all. In fact I am impressed with all your follow-up and customer service for such a small order. I am sure I will be ordering more from you in the future.
James, Poughkeepsie, NY  06/24/2009
ive made a couple of purchases from etrailer and must say this is probably the best company ive dealt with so i want to say thank you for all your care you have given me and i recieved my parts very fast
Dean, Brunswick, ME  06/24/2009
Items arrived last Thursday. I'm installed these already without any issue. Thanks for the service and quality products.
Steve, Rialto, CA  06/22/2009
I called around trying to find the best price and make sure i was ordering the correct parts for my trailer. The CSR was fantastic, making sure the parts i ordered were the correct ones so I didn't have to send anything back. The parts work great Thank you. Dedicated e trailer shopper
Steve, 29 Palms, CA  06/19/2009
You know it's going to be a great day when the BIG BROWN TRUCK pulls into your driveway. He did yesterday and brought both orders from you so I can get the axles back under our trailer. Wish all trailer parts suppliers were as heads up as you guys. Thanx!!!
John, Russell, KY  06/19/2009
I recently made my second purchase using etrailer. I want to commend you on your customer friendly and technically informative web site, the value pricing on your products and the super fast shipping. I wish all e-commerce sites were even half as efficient as etrailer.com. Thanks and keep up the good work.
Cheryl, Portersville, PA  06/16/2009
Thank you so much for the great service. I will definitely use your company in the future for any products that I will need, and I'm sure I will! Your company was the only place I could find what I needed, and I will remember you making my life easier for something I had to have in such a short time. Thanks again!
Sarah, St. Charles, IL  06/16/2009
And, just when I thought you guys couldn't do a better job at customer service, the I received the hitch THE NEXT DAY! I cant tell you how much I appreciate such great customer service. Other online stores might sell the hitch I bought, but they can never match your customer service. If I ever need anything hitch or carrier related again, Ill be back! Thanks.
Randy, Milford, NH  06/15/2009
Just wanted you to know that seldom do things go as planned, but your hitch went in as described and with no problems whatsoever. So unusual these days to have an online shipment from a store be as you had hoped.
Harry, Williamsport, PA  06/15/2009
Thank you very much for the quick service, I am looking forward to receiving my product and I loved your website. I had already made arrangements with my local garage to order in a hitch and install it, but finding your website and the video changed my mind and saved me about $150.00. Thank you and etrailer for being there and for having such a nice presentation.
Eric, Apple Valley, MN  06/15/2009
Thank you for the great service.I ordered on Monday and found the box on my door step Wensday. As a result I told a co-worker about my experience and he is going to order the same Odyssey Brake Controller.
Bryan, Wausau, WI  06/13/2009
Installation of my new Prodigy brake controller was a breeze. I've never wired a brake controller before. I was very concerned because I installed it in my new 2009 GMC Sierra. Your website gave me step by step instructions for wiring, placement of the unit and wiring information at the vehicle fuse box. Also buying online can be worrisome but etrailer is VeriSign Secured and is a Tekonsha Authorized E-Commerce Dealer. My order was processed and received in 4 days at the bargain shipping price.. I would highly recommend etrailer to anyone with trailer needs.
Danny, State College, PA  06/13/2009
THANK YOU SO MUCH - I WILL TELL ALL I DEAL WITH YOU OF THE KINDNESS OF YOUR CORPORATION.
Linda, Modesto, CA  06/11/2009
Thank you so much for shipping my order so quickly, The product was received in time for my son in law's b-day. He really like the Cowbiys hitch cover, and was pleased with the quality. Thank You again so much.
Charles, Port Angeles, WA  06/10/2009
Thank you for great prices i have checked other sites. at least 30 dollers more. the day i got the hitch we installed it on the ground. it was so easy shipping was on time. customer service was great. i will shop here and so will my friends. thank you.
Duane, Telford, PA  06/10/2009
Excellent! I will definitely use etrailer again; the customer service has been great!
Libor, Littleton, CO  06/09/2009
Thank you for all the assistance and this is a great customer service!!
Dan, Templeton, MA  06/08/2009
Nice to deal with a company so responsive. Thanks I wish all other companies would follow your model!!!!
Michael, Milton, PA  06/08/2009
Etrailer has been excellent. Their web site (with links to the right products related to the initial order), order handling, and on-line video installation guides have been outstanding. I will be turning to them for all my future trailering needs. A *VERY* satisfied customer, Michael
Crystal, Florence, TX  06/06/2009
I received the lock by Friday ;) I will definitely be ordering again and recommending your company to my friends/associates.
David, Smyrna, GA  06/05/2009
I wanted to thank you for the spectacular customer service. It's been a pleasure ordering from you guys and refreshing to deal with a company who has the best interest of the customer in mind. I'll definitely be ordering my next hitch from you guys. thanks again!
Kenny, Miami Beach, FL  06/03/2009
I JUST WANTED TO SAY HOW PLEASED I WAS WITH THE SERVICE AND PRODUCTS I PURCHASED FROM YOU ..I HAVE BEEN WORKING ON CARS FOR OVER 35 YEARS ,AND I PURCHASED FROM YOU A HITCH AND WIRING KIT FOR MY 2009 MAZDA 6 WHICH I INSTALLED TODAY AND THAT WAS THE SMOOTHEST AND PROPER FITTING INSTALLATION I EVER DID,SO KEEP UP THE GREAT PRODUCT QUALITY AND SERVICE... THANKS FROM A NEW AND VERY HAPPY CUSTOMER
Manuel, Bensenville, IL  06/01/2009
Thank you for shipping so promptly. There is not much you have to do to better my experience. Your communication and promptness is all a customer really wants and needs. Thank you and keep up the great work. By the way I already reffered your site before you even sent this e mail. My buddy really likes it as much as I do. Great site and great products.Thanks again.
Jeff, Lincolnton, NC  05/28/2009
Thanks for expediting my order to me in time for installation to pick up my new Jayco fifth wheel. The customer service reps were knowledgeable and courteous on the telephone to me. This is the kind of customer service that customers expect, but rarely ever get! Thanks You Very Much for a job well done!
Wyonne, New Holstein, WI  05/28/2009
Super easy ordering - helpful customer service - prompt shipment. Trailer hitch has been installed and totally meets expectations.
Randy, Friendship, ME  05/28/2009
The recent order arrived promptly, all was in order/as ordered, as described, and well packed, to top it off, I was not home, but the UPS driver carefully placed the package in my garage, out of the rain. I couldn't ask for more. I would highly recommend etrailer to one and all.
Sean, Odessa, TX  05/28/2009
Your site was very user friendly and your customer services reps. were very quick on shipment dates and reciept of order. I will recommend this site to co-workers and friends.
Laura, Katy, TX  05/28/2009
The BEST online shopping experience EVER. Short movies on products help decide what to get. Same day shipping and an unexpected, expedited, free shipping upgrade. Products arrived quickly and are top quality items. Love this place I will tell EVERYONE!
Gary, Myrtle Beach, SC  05/28/2009
It’s a pleaure doing business with e-trailer the people our very prompt and go that extra mile to expidite my orders no matter how small or large they might be. Thankyou for your help.
Danny, Knoxville, TN  05/27/2009
This is the best online purchase ever. Etrailer responded quick and shipped out quick, they even shipped 3 days express at no additional cost to me, this an A+ service. I highly recommended their service and website. Thank you very much.
Gordon, Burlington, VT  05/27/2009
This is the place to shop for your trailer needs. They had the electrical plug adapter I needed, It was easy to use their system to make the match. Others told me that I would not find the adapter I needed and wanted to rewire my equipment.Talk about polite and understanding people to deal with.My item arrived in fast time and it was just what I wanted. Thanks for all your help and I will be doing business with you again. Cant wait to tell all my friends too
Edward, Fox Lake, WI  05/27/2009
Very easy to locate hitch needed. Suggested accessories were very helpful. Hitch attached as stated and was very easy to do.
Dan, New York, NY  05/27/2009
I just placed my order 20 minutes ago and it has shipped already. Great Job !!!
Earl, Augusta, GA  05/27/2009
Received my hitch promptly and it is just what I had ordered. Thanks for the good service.
Lou, Tonawanda, NY  05/27/2009
Phone service, order taking and shipping follow up was excellent. The installation was easy. Thank You, Lou
Frank, Naugatuck, CT  05/27/2009
So far this has been the best online store I have purchased items from. The shipping is fast and they have answered all of my questions regarding the items I have purchased. GREAT STORE WITH KIND PEOPLE! RARE
Ray, Pelion, SC  05/27/2009
Fast shipping and everything including directions were in the box. Installed hitch and wiring in one hour 30 minutes. The wiring took the longest. Great deal.
Rick, Olean, NY  05/26/2009
Shipping was very prompt. Quality of hitch was good and description of install was accurate as stated. Will definitely look here for my trailer needs.
Bob, Henry, IL  05/26/2009
Once I found your web site you had the measurements for the replacement lens covers I needed. Shipment is very good.
Tracy, Wheatland, CA  05/26/2009
Great Job, I got every thing I need @ A Good Price.
Sam, Wind Gap, PA  05/26/2009
Great service, price and products. I will be a regular shopper on the web site.....Thanks!
Lewis, Somerset, NJ  05/26/2009
The operator I spoke to was very helpful and I already got notice that my items were shipped.
Robert, Murfreesboro, TN  05/26/2009
Very fast shipping very good custumer service I will be ordering from them very soon Thanks
David, Apple Valley, CA  05/26/2009
Fast shipping, fair pricing, excellent communication excellent vendor.
Vanessa, Webster City, IA  05/26/2009
Great communication, fast shipping, product as described - overall, fantastic service! Would definitely buy from etrailer.com again and again!!
Rochelle, Hanover Township, PA  05/26/2009
You had exactly what I was looking for at a very reasonable price. You are definately cheaper than the local auto supply chain store! Thanks
Joseph F, Glendale, AZ  05/26/2009
I'm a regular customer of etrailer. Communication is as good as it gets. And the products have always been just as described in their listings.
Chris, McAllen, TX  05/25/2009
First rate experience, very fast shipping! The communication was also top notch, I knew what was going on with my order at every step. Love the online videos that review most of the products, thats why I went with etrailer.com to begin with. Truly the best overall shopping experience.
Andy, Regina, SK  05/24/2009
Great service, great prices and quick responses to enquiries!
Larry, Orangeville, PA  05/24/2009
AS Promised ! I Ordered Hitch For my Chevy HHR on Weds.Eveing & it was at my door Fri.Afternoon.Very Easy Install,15 Mins! Perfect Fit Thank You !
Gerald, Borger, TX  05/23/2009
Etrailer is well stocked and fast. Also I appreciate the consideration that I receive from then in the way of faster earlier shipping etc in appreciation for me shopping with them. Thanks Etrailer And I will be back.
Lu, Washingtonville, NY  05/23/2009
Pleasant shopping experience with etrailer.com - competitive prices. The free UPS ground shipping was fairly quick - ordered a bunch of towing stuff on Friday night, items arrived by the following Thursday. Also, web site is easy to navigate and has a lot of helpful info. Thank you.
Julie, Cross Plains, TX  05/23/2009
WOW....WOW....WOW What a wonderful experience. Excellent communication about my order and they upgraded me to express service at no extra charge. The part order was exactly as described and installation video was extremely helpful. I will return again.
Adam, Tempe, AZ  05/23/2009
Great product, Fast shipping, Excellent service.
Dan, Commerce Twp., MI  05/23/2009
Prompt shipping, good quality at a good price!
Larry, Boiling Springs, PA  05/23/2009
I purchased a Valley Hitch for my 09 Tacoma # V82790. The only one I found that attached to both the bumper and the frame. Fair price perfect fit two day delivery Thank you etrailer Larry
Howard, Burgeo, NL  05/23/2009
Received wiring harness in record time!On a scale of 1to 10 for instructions and illustrations for installation,I would rate it 15, easiest thing ever!!had it done in 10-12 minutes! thanks guys!!
Jay, Stevens Point, WI  05/22/2009
I just wanted to pass along that I am very happy with the service from your company. I order a fair amount of things from the internet and I can say that your service is above and beyond anything else that I have experienced before. My orders were acknowledged, shipped, and delivered quickly. The acknowledgments were actually done by a person, not an automatically generated computer message. Anyhow, Im very happy and will definitely consider your firm for my future needs.
Andrew, Sheldon, IL  05/22/2009
Etrailer has been one of the best online shopping experiences I have ever encountered. The free shipping was as fast as paying for overnight...Great. I ordered a hitch on Thursday afternoon and received it Friday, late morning, unbelievable...FOR FREE SHIPPING. The service has been great, the prices were awesome, and I can not say enough about the free and super fast shipping. Etrailer is now my first choice and number one recommendation. Any need I have in the future, you can bet I will go to Etrailer. Thanks for the great service.
Greg, Shakopee, MN  05/22/2009
Thanks for the shipping upgrade and quick service. You guys are living up to your reputation I've gathered from other customers.
Timothy, Fort Collins, CO  05/22/2009
I ordered the hitch and necessary items Tuesday night and received them Friday in time to install everything and go play in the dirt with my dirt bike and mini-dune buggy. Thank you, you made my Memorial Day weekend possible.
Stanley, Centralia, IL  05/22/2009
Never had as good order handling as this was. Ordered Yesterday and got delivery by noon today. Thanks.
Marc, Baltimore, MD  05/22/2009
Great! Product shipped quickly, for less than anyone else, with good instructions and online videos! No complaints.
Loren, Vernon Hills, IL  05/22/2009
Wow - much better service than I ever expected.
Don, Sandy, OR  05/22/2009
I was very pleased with the service from etrailer. The product was as advertised, the price was good, and I received my items very quickly.
Marianne, Hendersonville, TN  05/22/2009
Awesome experience! Very very fast shipping. Love my new trailer hitch, its already installed and being used. THANKS etrailer!
Jim, Cartersville, GA  05/22/2009
Someone at etrailer is really on the ball! Got a very quick response after my order and a free shipping upgrade. That is how business should be done.
Henry, Burke, VA  05/22/2009
These guys are the best. I order it comes and I install. It seems pretty simple but some merchants cant seem to get it right. Thanks again for the great service.
Michael, Rutherfordton, NC  05/22/2009
man this was easy, all I did was select my truck info, and there was my choices of hitches, click, click, done. Received emails keeping me informed as to the status of my order, order shipped less than 24 hours, just can't beat this company. thanks
Jon, Ada, OH  05/22/2009
I have purchased from a number of companies on the internet and have always received good service, however, none of them can compare to your company for speed, quality, and customer concern. I will continue to sing your praises when asked if I could recommend a company that handles the products you handle. Jon
Gary, Keller, TX  05/21/2009
Thank you so much for your prompt and courteous service
John, Monticello, WI  05/21/2009
I purchased the 3 Bike Hitch Mounted Towing Bike Rack for 2 Hitch and love it. It is light weight and easy to use. Etrailer was excellent to deal with, ordered my product on monday and received on Thursday! Excellent product and Excellent Service.
Don, Spencer, WV  05/21/2009
You did an EXCELLENT job of getting me just what I wanted. It fit PERFECT!! and was very simple to install. I will be back for an other needed purchases. Thank you
Emmette, Grand Ridge, FL  05/21/2009
Thank you so much for your prompt shipment. I will surely remember you the next time I have need of electrical parts for my trailers.
Roger, Minneapolis, MN  05/21/2009
Super fast delivery, all received items perfect, did wiring install myself, easy deal! just had the hitch installed by pros as I couldnt bust loose the old rusty bolts, but extremely pleased with all aspects of this purchase. Thanks for doing business like real pros!!! Go Team!
Libbie, Manitowoc, WI  05/21/2009
I purchased a Curt trailer hitch for my Honda Fit and a Thule 2-bike rack to go along with it. I received it all within 4 days of ordering and I ordered on a Saturday!! I could have easily installed it myself, but took it to my mechanic just to be sure and he said it was the easiest hitch hes ever installed. I would recommend both of these products to anyone and would DEFINITELY recommend etrailer.com to everyone. This is the type of company that will survive this recession!
Daniel, Elk Grove, IL  05/21/2009
Excellent service, One day shipping, I never leave comments but I had to for these guys
Ralph, Townsend, MA  05/21/2009
Up to this point in the ordering/shipping process, the customer service and responses, etc have been extremely impressive!! Based on this, I expect the product, when received, to arrive as advertised/ordered. Barring any unforeseen problems, I would rate etrailer.com as an excellent company to do business with!
Mike, Lake Havasu City, AZ  05/21/2009
Excellent prices! Excellent Web Site! And Excellent Service!... Your customer service is top notch with some of the best install hints and instructions on any product I have ever bought. You should be proud of your orgination. I will recommend etrailer to all my family and friends.
David, Fargo, ND  05/21/2009
Order was shipped promptly. I received emails updating me on my order, and received a tracking number as soon as it shipped. Overall, very good shopping experience. Very happy overall
Jeff, White House, TN  05/20/2009
FAST SHIP, Perfect condition. 15 minutes and its on my car. THANKS
Glen, Crescent, OK  05/20/2009
I like the quick response to my order. I ordered it on the 14th and received it on the 18th. I love the way you can track the UPS. Just one click and you have the UPS, one more click and you can see where your shipment is at the present time. I also like your prices.
Raymond, Carrollton, TX  05/20/2009
Great Curt hitch for the 2010 Soul! Installed myself in about an hour. Shipping was super fast! Etrailer you have a fantastic web page. Very easy to utilize and your price was well under other companies. Thank you. Ray
Sheri, Birmingham, AL  05/20/2009
Hitch fit perfectly. Installation instructions clear and easy to follow.
E. W., Tonopah, AZ  05/20/2009
Without question, the best service anywhere on the web, with an in stock inventory to match!
Jim, Henrietta, TX  05/20/2009
I was extremely pleased with this sales transaction. The merchandise was exactly as described and etrailer shipped it to me very fast 3 days. It was also reasonably priced and the shipping was free because items ordered exceeded $150.
Lisa, Concord, CA  05/20/2009
I knew nothing about hitches and bike racks at *all* and she was incredibly patient and looked up lots of items for me, explaining pros and cons as well as making sure items were in stock so we could get them here quickly before our camping vacation. I really appreciated her friendly patience in assisting me and wanted to let your company know. Thanks so much! My husband is so excited about biking in the redwoods!
Nathan, Lakewood, CO  05/20/2009
What a nice job. I like the updates on my order and the upgraded shipping. Your order process was very easy as well. I will shop at you site again. Thanks
Scott, Dolores, CO  05/20/2009
Great site all worked well.
Bill, Benicia, CA  05/20/2009
I rate etrailer.com as excellent in their service. I placed my on-line order for a trailer hitch for my 2006 Ford Ranger and it was shipped the following day with an email to me advising of the shipping and with a tracking number where I was easily able to find out the exact delivery date….and it arrived on that day as promised. The installation was as advertised and it took me just less than 30 minutes to install the trailer hitch. This included the time it took to gather the few tools I needed and lower the spare tire out of the way. While it would have been slightly easier if I had help holding up the hitch to install the nuts, I did the installation by myself by using blocks of wood to support the hitch on one side while I attached the nuts on the other side. Piece of cake! As a side note….Last year I had a hitch installed on my van conversion and it cost me close to $300.00 same type of bolt on hitch. They charged me $200.00 for the hitch and $100.00 to bolt it on. With the cost of this hitch $155.00 and my installation time I calculate that I made approx $150.00 dollars in a half-hour by purchasing the hitch from etrailer.com and installing the hitch myself. Now if I could do this for a living……..
Eric, Sheboygan, WI  05/20/2009
wow guys thanks sooo much for the FASTTTTT shipping and product I'll definately come back here to etrailer
Brian, Desert Hills, AZ  05/20/2009
Thank you. I appreciate your great service.
Craig, Lakeville, PA  05/20/2009
these guys are the best! fast shipping excellent prices
Wayne, Rockwall, TX  05/19/2009
Shipped same day. Arrived in 2 days. Just as described, Thanks
Connie, Xenia, OH  05/19/2009
I'm very leary of buying anything online, especially when I havent heard of the company before. But, you are awesome. Not only do you have the best prices and fast delivery, you have a really great, helpful, and considerate, customer service team. We had a bit of a problem with the order because of having a new address and your people were very helpful and even went so far as to call our bank to get it straightened out. I HIGHLY recommend your business and service. Thank you !!
John, Franklin, TN  05/19/2009
Great company - they go the extra mile to make sure your needs are met.
Shane, Church Hill, TN  05/19/2009
Great experience...saved a bundle doing it myself and the Web site was very informative.
Craig, Parkville, MO  05/19/2009
I ordered on Monday, got an email on Tuesday that it would ship within a day or two, and it arrived Wednesday! You cant ask for better than that!
Mark, Salsbury, NC  05/18/2009
There was a problem with my order and I was worried there would be a hassle to get things right but after a quick phone call, everything was fixed and my order problem was resolved. Great customer service! I will not only be a repeat customer, but I will strongly recommend etrailer to my friends! Thank you- Mark
Juan, El Centro, CA  05/18/2009
Thank You very much, I appreciate the good customer service. Thanks
Danny, Sanford, ME  05/18/2009
I don’t think there is any thing you can do to improve your site. It is one of the best shopping sites I ever been on. Ease of finding things, custormer service is great, shipping is awesome, people are great. When you call in for help you don’t have to sign up for anything to place an order unless you want too. I still have stuff to order but my wife says I am getting to be a shopaholic on your web site
Scott, York, PA  05/18/2009
Awesome! Product came before it was even scheduled. Well done!!
Tim, Cocoa, FL  05/18/2009
I ordered a Valley class III hitch and wiring harness for our 2008 Mercury Mariner. The price was right the shipping was fast and the product installed easily. I couldnt be happier.
Danny, New Iberia, LA  05/17/2009
I have shopped local and the internet and luckily found etrailer.com web site and man was I fortunate. Web site was easy to use in locating the hitch I needed for my 2008 Jeep Liberty, the price was less than what I found on other sites. The shipping was great timing and not too mention @ no cost. It took my son & I approximately 10 minutes to install with everything fitting perfectally. I purchased the wiring harness which was very simple to connect with reading and following instructions. With the long wire running to the battery which was the hardest part if you want the job done right but even so the hitch and harness took approximately 40 minutes. VERY SATISFIED AND BY THE WAY THE HITCH Class III very sturdy LOOKS VERY GOOD ON MY LIBERTY. P.S. I have your site as one of my favorites..... Thanks etrailer.com, Danny
Steve, Perkiomenville, PA  05/17/2009
This is the 2nd order I have placed with etrailer.com. The 1st order went seamlessly. The product arrived as stated and was packaged very well with no damage. The option to choose what products are compatible with your vehicle is a very nice feature. Since I have never owned a trailer before and am about to buy one, I wanted all the information possible so as not to make an incorrect purchase. Product or accessory decisions are easy with the compatibility feature. Thank you etrailer.com
Richard, Ipswich, MA  05/17/2009
I used etrailer to get my Subaru ready to tow a sailboat. The service was prompt, efficient and cost competitive. The packages arrived just as promised. I would happily use etrailer again if the need arose.
Iain, Youngsville, NC  05/17/2009
Great service, parts arrived in a few days free shipping fitted no problem. Out of he box to functional was around 90 minutes for the tow bar and wiring.
Alex, Dripping Springs, TX  05/17/2009
Really fast shipping and the best price for the hitch that I could find. Thanks!
Edie, Altadena, CA  05/16/2009
I was unsure of what exactly I needed. She took the time to help me and get any additional information that I needed. She spent a long time on the phone with me to make sure I got exactly what I needed. I appreciate a company that strives in customer service. I will be back the next time i need supplies. Thank you
Mike, Brooklyn, NY  05/16/2009
Great site! Very happy with my purchase.
John, Derry, NH  05/16/2009
Perfect fit & function - excellent!
Tim, Visalia, CA  05/16/2009
I purchased a trailer light kit from etrailer.com on a Sunday afternoon. I recieved a confirmation email that evening and the product was shipped the next day. When I recieved the kit I was a little confused on the installation process but went back to the etrailer website and found an instructional video that answered all of my questions. I highly recommend etrailer.com and will definitley use them again.
Jim, Mohave Valley, AZ  05/15/2009
Great prices, great website with helpful videos for installation. Placed order at 3:30 pm on friday. Still shipped out the same day. Excellent service.
Ken, Hilton, NY  05/15/2009
I am pretty handy but I hate to work on cars. I jusually end up with cut up fingers and swearing I will never do it again I purchased the Hidden Hitch for my 2008 Honda CR-V because I did not want to spend an arm and a leg at the Honda dealership. The video made it look easy and quick. I am very HAPPY to say WOW!!!!! I crawled under the car am 6ft tall and 200lbs but I dont have a lift. It took me a total of about 50 minutes to install the wiring harness and the Hitch. Thank you e-trailer. You saved me $$$ and your videos and instructions were VERY VERY helpful and accurate. This could not have been easier. I went out and hauled mulch within an hour. Thanks again.
Forrest, Madison, WI  05/15/2009
Great job guys, I appreciate the effort. Thanks
Jon, Blaine, MN  05/15/2009
This is the kind of service that keeps people coming back to a business as yours and brings in more customers.
Greg, Waterville, OH  05/15/2009
Very pleased! Even though it was a very small order I was very happy with the follow up emails, shipping and timeliness of delivery. Definitely would recommend etrailer.com.
David, Shavertown, PA  05/14/2009
I'm a first time hitch buyer. I was easily able to find the hitch for my vehicle and make a seamless internet purchase. I had my new hitch in a just a couple days. Thanks
Jason, Fort Dodge, IA  05/14/2009
I just installed the harness piece of cake, it was great doing business with you! I was very impressed with the speed and communication. Thanks, Jason
Rick, Hillsboro, TX  05/14/2009
The online purchase was simple. The shipping was very fast. I was impressed.
Joe, Slippery Rock, PA  05/14/2009
Wiring harness arrived fast because of free upgrade in shipping and plugged right in no mess or hassle. Great website will recommend and use again!
Don, St. Louis Park, MN  05/14/2009
I ordered the hitch and light kit on Monday and installed them on Wednesday. Great service!
Richard, Washington Depot, CT  05/14/2009
Fantastic service the wiring diagram was spot on so was completed with no hassle. Will use this company again and have no problems referring to friends and family.
Ron, Oakdale, CA  05/14/2009
I was total pleased with the service and the product I order from etrailer. My hitch arrived on time and fit perfect. I would and will recommend etrailer to all my freinds. THANKS, Happy Customer
Astrid, Tucson, AZ  05/14/2009
Very efficient and quick service Thank you !
Eric, Williamsburg, KS  05/14/2009
Awesome. SUPER Fast and just exactly what I needed.
Tony, Castor, LA  05/14/2009
I got my front mount hitch 2 days after I ordered it and I placed my order about 5 PM. Instructions said it would take 25 minutes to mount. It took me 20 min. Very good experience!
Bryan, Kuna, ID  05/13/2009
I thought the service was awesome and the tech support great! Shipping was right on time! Excellent place to do business!
Bill, Roseville, CA  05/13/2009
I ordered a Prodigy Brake Controller and the Ford Wiring Kit on Friday. Today is Wednesday and I installed in less than 20 minutes. Thanks
Ken, Coeur D' Alene, ID  05/13/2009
My internet order for a trailer hitch couldn't have been handeled better. The order was shipped when they said it would be shipped and arrived when they said it would arrive. It was also what they said it was. Its nice to know that when you are spending $200 plus that the dealer is honest and prompt. I highly recommend them.
Brian, Auburn, NY  05/13/2009
The hitch I ordered came in very quickly, it was EXACTLY as advertised and was installed in about 20 minutes. I and very pleased with etrailer.com and will continue to use them and recommend them to my friends. Brian
Lonny, Greensburg, IN  05/13/2009
This speed was not expected, but IT CANNOT GET ANY BETTER THAN THIS. Thank you for a nicely done website to order off of, and for having what I needed for our new Rav4. The communication was EXCELLENT & very much appreciated.
Jay, Shakopee, MN  05/13/2009
I am so far very impressed with etrailer.com. I ordered my items not even 12 hours ago and they have already shipped. They kept me informed the whole time my order was being processed 3 emails of information. Keep this up and I will always do business with etrailer.com.
Dan, Grandville, MI  05/13/2009
Website was very easy to find what I wanted. Couldn't beat the price for the part I bought. I ordered my part Sunday and received it Wednesday. I am very impressed. Thanks, I have told my friends about etrailer.com
Peter, Willow Spring, NC  05/13/2009
Very impressed with the customer service and the extra effort
Larry, Hickory Hills, IL  05/13/2009
The new cables arrived today , they fit just great Thank you for the great service. I'll recomend you to all my friends Thank you again Larry
Miguel, Overland Park, KS  05/13/2009
I purchased a Kuat Alpha 3 bike hitch bike rack on May 11. I received it today May 13. I wanted to say thank you for your prompt service. I realize return business is important and you certainly have mine as well as my friends. Thank you.
Chester, Las Vegas, NV  05/13/2009
Big WOW factor regarding your website and attention to customer service. I appreciate hearing from you and look forward to your other correspondences and of course the product itself. Best regards, Chester
Michael, Poland, IN  05/13/2009
So far this is the best customer service I have received by any company on-line. If the product is as good as your customer service I will definitely use your company again and recommend it to every one I know.
Derrick, Bella Vista, AR  05/13/2009
Thank you! Everything arrived and everything is installed. You guys have always done well by me. 2 hitches and 2 wiring kits
Don, Long Valley, NJ  05/13/2009
My friend recommended you and he was right in doing so. The phone support was great, and you all have done a very professional job! Have a great day.
Chris, Norway, MI  05/13/2009
I recieved my order from you in a very short time. It was all there and installed eaisly following the included instructions. The whole shopping experience was very good. Thank you. I would recommend your company to others.
Gary, Woodland, WA  05/12/2009
Thank you so much for your prompt service and great price. Now if you could just arrange some nice weather in which to install it everything would be perfect. Seriously, thank you, Gary
Robert, Raleigh, NC  05/12/2009
The hitch came FAST and it is a quality product, includes all the hardware, and bolts up easily. The only problem was that the shipper was rough and one bracket got bent. I was able to straighten it with not much effort and all was well.
Gregg, Stanwood, WA  05/12/2009
Outstanding service. Customer Service was very helpful, and our order was received within 4 days of placing it. I'd definitely do business here again. Thanks.
Bill, Slidell, LA  05/12/2009
My etrailer experience was great. Shipping was unbelieveably fast and the instructions that came with the pieces made the installation easy. I will definitely shop with them again.
Joe, Winter Haven, FL  05/12/2009
My experience with etrailer has been very pleasant. I ordered my hitch and bike rack on Monday afternoon and it was delivered the following Thursday afternoon. Wow what great service I recieved from etrailer. She was very helpful. The hitch did take a little longer to install than indicated but all ended well. It took about one and a quarter hours for myself and my son to install. I think it would be almost impossible for one person to do the job alone. Overall, a good shopping experience. Keep up the good work.
Dan, Albertville, MN  05/12/2009
Very satisfied customer!! Ordered hitch on a Friday and received and installed it on a Tuesday!! Look forward to more orders from me!!!
Darline, Oaklyn, NJ  05/12/2009
I have been trying to find magnetic trailer guide posts for my waverunner trailer since last year. Finally I found the right company and at a reasonable price. Looking forward to receiving them soon. I will definetly use etrailer again when I need something. Customer Service was great in helping me locating what I wanted.
Jack, Jacksonville, IL  05/12/2009
Well, I ordered a trailer hitch and wiring harness from eTrailer on May 11, at 2:10 pm. It was delivered on May 12 at 4:30 pm. What can I say. GREAT Service. Thanks Mike
Lou, Austin, TX  05/12/2009
Fast shipping. You kept me informed. Will buy again.
Barry, Cumming, GA  05/12/2009
I had a wonderful experience in dealing with eTrailer.com. My hitch and accessories arrived in pristine condition and nothing was missing. The product arrived quicker than expected and all this at by far the lowest price possible. Its rare that you get low prices AND exceptional service but eTrailer.com nails it! Thank you and I will be ordering again.
Charles, West Chester, OH  05/12/2009
The hitch arrived in 3 days due to free upgrade on shipping. Packaging was good and every thing was in order. I dont believe any part of this transaction could have been any better. Thanks, Charles
Michael, North Adams, MA  05/12/2009
WOW! A great price, unbelievably fast and FREE! shipping and great communication. This experience could not have been better! Thank you so much for the wonderful service. Michael
Bruce, Woodville, WI  05/12/2009
This is one of the best dealers I have dealt with. They keep you informed on the status of your order, ship fast, and have very good prices. I would recommend them any time. We WILL use them again. Thank you.
Ken, Twin Falls, ID  05/12/2009
Great website! I would shop here again no problem. I have already told friends how cool this site is. Easy to find what you want and then some. I'll be back!
Dominic, Baden, PA  05/11/2009
So far you guys are unbelievable!
James, Silverton, OR  05/11/2009
I've had a very good shopping experience here on more than one occassion. Also the site is well organized. I'll shop here first as the need arises. Thanks
Mark, Richardson, TX  05/11/2009
etrailer bent over backwards for me to get me my hitch on time. Great buying experience and great prices!!
Will, Hillsborough, NC  05/11/2009
Everything came just as expected. What a nice experience! Took about 30 minutes to install-even without having to remove tailpipe. Looks good and I'm sure will perform well for many years. After placing my order, I received notice it had been processed and shipped in about 1 hour!!! Thats service like no other. Makes me almost wish I needed another hitch just to order one from you guys! Thanks!
Brenda, Fremont, OH  05/11/2009
Unbelievable how fast they ship and for FREE!!! Thanks Etrailer. I am now a customer for life. Your prices are very comparable and free shipping makes me want to always shop here to stop myself from having to shop around for better prices. You already have them! I ordered our hidden hitch on Tuesday and believe it or not it was here in Ohio on Thursday.
Scott, Westlake Village, CA  05/11/2009
My order was processed & shipped very promptly, and all order communication via email was very prompt & thorough....overall a very good experience.
Mike, Gulfport, FL  05/11/2009
You are great, fast,knowlegable and friendly,youve got a winner. Product is as advertised with quick shipment..will continue ordering from you and let my friends know... Mike
Don, Glen Allen, VA  05/11/2009
You did an excellent job of processing my order and delivering my hitch. You kept me informed and I would recommend your company to anyone looking for hitches or accessories. Thank you very much.
Keith, Ann Arbor, MI  05/11/2009
Very helpfully staff. Great web site. Like the videos showing how things are to be installed. Good pricing.
Mark, Durham, NC  05/10/2009
I received order confirmation from a human in an hour, shipping confirmation with upgraded shipping at no cost in 4 hours, and the hitch arrived in two days. Easy to install, did it myself in the driveway in about an hour.
Victor, Jackson Heights, NY  05/10/2009
Excellent product, solid material and secure. Not easy to assemble but it is worth at the end. highly recommended.
Jim, Norcross, GA  05/10/2009
After shopping around a bit I called eTrailer. She explained a few options to where I could make a decision. I truly did NOT want that ugly black piece of steel under my rear bumper from left to right. She know that to and I didn’t have to tell her. I continued shopping and found better prices – BUT – it was a lesser product or lesser quality. I didn’t find a better deal. I called eTrailer back. I asked 2 or 3 questions which lead me to the same decision – Class II Hidden Hitch. Hidden is the key here. You see no ugly black bar. None. Installation?? Follow the instructions – in order! If I had done that I would have had the hitch installed in the 60 minutes posted on the web. The wiring harness with computer was not bad but took a bit longer. Okay, I’m picky. Every wire has to be just right. The only difficult part was running the hot wire from the battery to the wiring harness computer in the trunk. I am very happy with my hitch and eTrailer. They really know hitches.
Bernard, Chicago, IL  05/10/2009
Great company to do business with. Product arrived days before I expected it, and with no damage.
Logan, Grand Prairie, TX  05/10/2009
I just wanted to say that it is very rare these days to have a company that has great prices and great customer service at the same time. I was very pleased with the great communication, fast delivery and the products were exactly as stated on my recent order. Thanks etrailer !!!!! Logan
Richard, Wisconsin Rapids, WI  05/10/2009
I was very impressed with the fast shipping of 2 days. The 87719 Hidden Hitch was of very high quality construction. It was installed on my 2007 Chrysler T&C Stow&Go by my local auto dealer. Thank You.
Wayne, Carthage, TN  05/09/2009
Hello I Just have to say, I was totally astounded with the the shipping. I ordered the hitch on Tuesday and was cutting grass Thursday and thinking about doing something with the trailer, thought "no I don't have the hitch for my new truck so I can't" Looked up about that same time and the hitch was sitting there on my fromt porch. Thats just awsome. Thats the way to do business. I was already happy with the price but to have it so fast !!!! I have booked marked you site and will return for my truck needs, more so I will pass this on to others. Thanks. Wayne
Tom, Jeannette, PA  05/09/2009
Great price for this hitch and the installation was very simple. I would recommend this to anyone looking for a quality hitch for their Impala.
Kathy, Troutdale, OR  05/09/2009
Excellent communication from etrailer, I was notified by email, where my order was every step of the way. I was aware when my order was confirmed, picked and shipped all in the same day. I also appreciate the instant UPS tracking. Etrailer makes outstanding use of real time messaging. I will definitely come back again.
Christine, Hamilton, MT  05/09/2009
Received my Cargo Carrier yesterday. Very fast service! I was able to put it together quickly and it is already hanging on the back of my jeep! Plan on taking my adult trike out this afternoon! Thank you for your service!
David, Yuma, AZ  05/09/2009
The ordering experience was very good. I ordered my part Saturday and it arrived on the following Friday. The part was just as advertised and in excellent condition. I was informed of the status at all times. Thanks
Loren, Texas City, TX  05/09/2009
My items were well packaged and arrived quickly, no complaints here.
Charles, German Valley, IL  05/08/2009
I was pleased with the item I ordered. I recieved my purchase in three days and shipping was less then half of other places selling the same item online. The price was lower for the item. Thank you.
Bernie, Toledo, OH  05/08/2009
Highly recommended!! The whole process from ordering to installing was excellent. My order was shipped promptly. I was informed thru email on every step. FREE SHIPPING! Other sites avg about $65 for shipping...Another pleased customer.
Kevin, Decatur, IL  05/08/2009
I ordered a Hidden Hitch and it fit my vehicle perfectly and was easy to install. I also ordered a wiring harness which was also very easy to install. It only took two days to receive my order and I am perfectly happy with it.
Lee, San Pablo, CA  05/08/2009
Very fast delivery & great service. Parts ordered was here in just A few days. A little over kill on the packaging, but no lens were broken. In my book this is an A+ business to deal with. Thank you
Michael, Williamston, SC  05/08/2009
Excellent experience. I'll be ordering here from etrailer.com again.
Bert, Victoria, BC  05/08/2009
Service is great and very fast.
Eric, Travis Afb, CA  05/08/2009
Lets see. Great prices, no taxes, and super fast order processing..... What else can you ask for?
Dave, Batavia, IA  05/08/2009
Finding etrailer.com was a pleasant surprise and definitely solved a trailer hitch problem for my neighbor. On Saturday 5/2 I stopped by my neighbors shop and found him wondering what he could do to get a hitch for his 07 SUV. The local supplier of hitches and hitch parts did not even show the hitch in their catalog, and to make it even more difficult, the hitch had to be installed not later than Thursday 5/7 for a trip beginning early 5/8. I went to my office and entered hitches along with the model of his SUV, on my computer and to my surprise, etrailer came up showing no less than FOUR different models to choose from. The hitch from etrailer came via UPS on Wednesday 5/6, along with the wiring kit. Everything fit perfect, and the SUV was ready to go a day early. PROBLEM SOLVED!
Larry, Alamosa, CO  05/08/2009
My shopping experience was great. I would recommend them to family and friends.
Stephen, Marion, IN  05/08/2009
I got the hitch. I really appreciate the quick response to fill my order. Iwill be sure to tell my family & friends about etrailer.com. Thank You, Stephen
Adam, Valparaiso, IN  05/08/2009
Thank you very much...I was shocked to see it arrive yesterday! I assumed it would arrive either today or Monday. We look very forward to completing the assembly and getting on the road...I appreciate all your help! Cheers - Adam
Joani, Lamar, MO  05/07/2009
AWESOME! I will definately share the wonderful experience we had shopping with you. Sincerely, Joani
John, Chesterton, IN  05/07/2009
I installed the hitch in my 2009 Jetta TDI in about an hour. No cutting or drilling. A really nice fit.
David, Ouray, CO  05/07/2009
Excellent, personalized communication. Very fast shipping. Great web site. Clearly the best place on the internet for trailer parts shopping. I am a repeat customer!
Mark, Honor, MI  05/07/2009
Thanks for the GREAT SERVICE!!!!!
Richard, Bristol, CT  05/07/2009
Very fast and friendly service . Will buy again. Thank you
Craig, Van Buren, OH  05/07/2009
Quick and efficent, excellent communication. I will refer to my friends
Chuck, San Jose, CA  05/07/2009
Great service, unit shipped very fast.
Rob, Winnipeg, MB  05/07/2009
I ordered from you because of easy shipping to Canada and the install videos and written instructions on line. They gave me confidence that if I run into trouble you have a team that will look after me.
Norm, Huntersville, NC  05/07/2009
Great, that describes it. The price was on the money, very fast shipping, the hitch was a perfect fit. The video of installation was very helpful. What ever your trailer needs please check at etrailer.com, thanks for a great shopping experience.
David, Rochester, MN  05/07/2009
Arrived very fast and in very good condition. Will buy from etrailer again.
Carole, Montgomery, AL  05/06/2009
I am totally satisfied with my order from etrailer. I placed my order on Wednesday and it arrived on Friday in good condition, in spite of my choosing the standard free shipping. Installation was easy and it fits like it was installed by the factory! I will definitely use etrailer again and recommend this company to anyone who is interested in a good deal and service.
Rosalie, Fort Collins, CO  05/06/2009
This is a increditable place to shop.I placed my order this afternoon and is already shipped. Now that is awesome.
JoE, Chanhassen, MN  05/06/2009
I had never been to the site, but found it easy to navigate and place an order. They had exactly what I was looking for at competitive prices and in stock. It shipped earlier than expected too! I would highly recommend eTrailer.
Victor, Saint Louis, MO  05/06/2009
I have orderer from etrailer.com twice. Both times I got exactly what I ordered, well packaged, and shipped promptly. I chose etrailer.com because they had the best price, but I am also very satisfied with their service.
Mark, Nebo, NC  05/06/2009
I was impressed in how fast the item arrived. Just what I was looking for. I will come back again.
James, McDonough, GA  05/06/2009
Ordered side view extension mirrors custom and received exact item in only 3 days. All by online with no complications.
Tom, Woodhaven, MI  05/06/2009
I needed a cargo carrier that would fit an 1 1/4 inch receiver. I shopped around and found that etrailer has the best pricing as well as the best customer service both locally and on the web. Needless to say I wont shop around again, I will just go to etrailer.com. I also will recommend it to friends and family. GREAT JOB!!!!
Peter, Woodbourne, NY  05/06/2009
One of the best experiences I have had with online purchases. The site is well organized and easy to navigate. Checkout was hassle free and very fast. The process was tuned to the buyer and I can find no better site that asks all the right questions and takes the bite out of the Back key. Pricing is terrific and of course they deal in name brands. I especially enjoyed the install video and watched it a few times to be sure it was tuned to my application and sure enough when I looked at the mount location on my truck, well, they could have used it for the video. All in all a most pleasant deal.
Steven, Brandon, MS  05/06/2009
I LOVE ETRAILER.COM!!! I will never shop anywhere else for trailer hitches, part, or accessories! I ordered and payed for a hitch and cargo carier for my HHR. etrailer called me to tell me that they were not compatable even though they both were 1 1/4 x 1 1/4. they explained why the two would not work together and made sugestions as to what I could do. They changed my order at no charge and shiped it the next day!
Richard, New Market, AL  05/06/2009
What a great place to shop they had everything I needed to make my horse trailer look like new. Lights, 7 plug w/ cable etc. Recommend to all. Have been back 2 times since first order.
Alan, Mastic, NY  05/06/2009
Price is alway the best and service !100 satisfactory.
Peter, Tehachapi, CA  05/06/2009
Awesome, Professional and super fast delivery. HIGHLY RECOMMEND THIS SELLER. Was notified when order received and when shipped and the FREE shipping was icing on the cake. Hitch was delivered in a box not just loose or shrink-wrapped. Instructions easy to read and understand. Took my time with instalation, hitch and wiring, took less than 2 hours. Thankyou
Neal, Rockland, MA  05/06/2009
Searched around for best $ and all things considered, this site was the best. Response and delivery was quick and accurate.
Janice, Arlington, WA  05/05/2009
Thank you for an awesome product!! We recieved it yesterday and I took no time at all and what a well made product. Thank you Happy customer
Todd, Marquette, MI  05/05/2009
Thank you. Good site and service!
Josh, Alameda, CA  05/05/2009
Oh my goodness e-trailer strives on making you feel like a VIP. Ordered a some parts in the middle of the night and by the time I woke up, they were already processing my order, I received a shipping confirmation a few hours later. Thank you very much e-trailer. Keep up the great work.
Todd, Canajoharie, NY  05/05/2009
All I can really say is Thanks. What an easy web-site to find things, The items I ordered showed up packaged nicely and everything is Perfect. Ill be back to get more things in the near future. Thanks again, Todd
Kevin, Chico, CA  05/05/2009
I've just placed an order as a return customer. I've been highly satisfied with my experience with etrailer.
David, Pleasantville, NY  05/05/2009
The site was easy to use and I found the items that I wanted and needed quickly. Shipping was very prompt and I received my shipment very quickly.
Craig, Anoka, MN  05/05/2009
I have purchased 5 hitches from this site now. The prices are always excellent and shipping and handling has always been smooth and on time.
Luke, Richmond, VA  05/05/2009
This was awesome. Called locally to find a trailer, terrible customer service. Spent two hours dealing with other trailer sites to no avail. I was on the phone with an excellent etrailer CSR immediately, and my hitch will get here when I need it at a price I can afford. Thanks!
Stafford, Alamogordo, NM  05/05/2009
I purchased a brake controller and 7-way plug for my 1999 F-150 before picking up our new travel trailer. I watched your video on how to install them and it came out perfect. Looked like a Pro did it...but I did it in the drive way! Thank you for the very informative video!!!
Charlie, Apple Valley, MN  05/05/2009
Awesome site. Great shipping times, not one single issue. A++!
Greg, Zachary, LA  05/05/2009
Excellent service, very good prices. I'd recommend this site to anyone.
Bill, New Albany, IN  05/05/2009
Excellent website. Very good descriptions and graphics. Very user friendly. Easy to order product. Very fast shipment and delivery. Thanks.
Michael, Williamsville, NY  05/05/2009
I am very pleased with the service. All items came on time in good condition. Everything worked as instructed. I definitely will come back and will recommend etrailer to others.
Mark, San Dimas, CA  05/04/2009
Way too easy. I found the hitch and wiring kit I needed, it showed up a few days later, and everything fit perfectly. Also, it was almost $100 less that a local trailer supply. I will be back!
John, Wareham, MA  05/04/2009
great service arrived 3 days early with free shipping thanks
Mike, Greer, SC  05/04/2009
Etrailer has the best pricing on the internet. They have fast free shipping and great communications. Ill always check with them first before buying from someone else. Thanks
Josh, Wichita, KS  05/04/2009
I wanted to let you know what an easy experience shopping with you was. The video showing the brake controller installation made me confident that I could do it myself. I appreciate the fast shipping. Thanks much.
Antonio, Woodridge, IL  05/03/2009
One of the best experience. Ordered on Thursday, arrive Friday, installed on Saturday and bike riding on Sunday! Highly recommended!!!
Derek, Millville, NJ  05/03/2009
my experiences with etrailer have been nothing short of excellent. fast, expert service
Bob, North Platte, NE  05/03/2009
Wow, what service. I received my order in 2 days from E-trailer. I'm very happy with the product... but the service is fantastic! Thanks, Bob
Robert, Layton, UT  05/02/2009
The experience was outstanding, the order shipped within 3 hours and arrived on schedule. I will buy from etrailer again
Dave, Chevy Chase, MD  05/02/2009
I doubt there is a better website for trailer related products. Service is fantastic because the customer is their first priority. I will visit again for sure.
William, Norfolk, VA  05/02/2009
Excellent service from placing order, shipping/tracking and product as advertised. An unusual occurrence in this day and age!!
Tim, Sedalia, MO  05/01/2009
Looking for hitch accessories. Pulled up etrailer, found what I was looking for on first search, ordered, shipped same day. Cheaper than […] and […]. Same day shipping and quicker than the shipping selection I requested at no additional cost. This is my supplier from now on. I look for excellent customer service, etrailer is where to get it.
Brian, Poulsbo, WA  05/01/2009
Looked at several auto parts stores around town and everyone of them were going to charge me 40 more then what etrailer had the part for even with standard shipping. No hassles, no problems and quick turn around. I would highly recommend this place to everyone I know. Thanks again.
Charlie, Windsor, PA  05/01/2009
I was very happy with the rapid service. I received my trailer wiring harness which was just as I ordered and it was as easy to install as was stated. Would recommend etrailer to anyone.
Anthony, Ledgewood, NJ  05/01/2009
Your website is great. Its easy to use and intuitive. The price was great w/ free shipping. My order was processed fast and I received notices throughout the process. Finally the hitches I bought fit nicely on my vehicles and the instructions were very helpful. I bought two for two different vehicles and both went on relatively easy although it is naturally a bit difficult to handle heavy clumsy items such as a trailer hitch without an extra pair of hands. Thanks for the great service.
Allen, Kennesaw, GA  05/01/2009
I bought the class II receiver package for the ford explorer and I am more than satisfied. shipping was fast, installation took me about 40 minutes, and it is now a year later and I havent had to touch it sense! it works great! thanks etrailer
Jackie, Eldersburg, MD  05/01/2009
Ordered a Trailer Hitch, Transmission Cooler, and Wiring Harness and got exactly what they advertised! Fit perfectly and with the help from the videos here and a Honda Website for installation instructions, I had all the instructions for installing everything. Took the guesswork out and made the installation a snap. Great vendor to shop from!
Thad, Plano, TX  05/01/2009
Great selection. Shipped fast. Very friendly customer support.
Bill, Indianapolis, IN  05/01/2009
The website was excellent for helping me understand what hitch and accessories I needed, and what the installation would entail. I ordered exactly what I needed, and it arrived on my doorstep 36 hours later. The hitch bolted onto the frame perfectly, with only a little difficulty because I was working solo. I saved well over $100 compared to the dealer-installed hitch.
Cliff, Winnipeg, MB  05/01/2009
Very impressed with sales help and prompt shipping advice. Thank you.
Dave, Port Washington, WI  04/30/2009
received parts last night, thank you! Very fast shipping and the parts look great.
Dave, Cambridge, WI  04/30/2009
Fast hassle free buying experience, Super fast shipping, and a very good price. Absolutely no complaints with etrailer.com . Will definately buy from this store again.
Robert, Lincoln, DE  04/30/2009
Your service is very fast and efficient. I searched all the automotive and trailer places in my area for this simple item and could not find one. I was pleasantly surprised when I found you on the net and you actually had one in stock.
Larry, Jamestown, OH  04/30/2009
The wiring harness I ordered was at my house in 2 days. Price lower than others and you cant beat the shipping. Thanks etrailer
Marie, Knoxville, TN  04/30/2009
Great! Quick delivery!
Wanda, Columbus, GA  04/30/2009
I send a couple of emails and received answers quickly which helped me to order from you, the ordering process was easy, your price was great and I look forward to receiving the order. Thanks, Wanda
Ron, Ball Ground, GA  04/30/2009
The T-One wiring harness is a great product. Very easy to install. Great service from etrailer too. Had my purchase in two days...!
Virgil, Kingsport, TN  04/30/2009
I liked the promptness of my order. When I received it it worked well. Thanks!
Jami, Indian Hills, CO  04/30/2009
etrailer was awesome to work with. I ordered a Yakima bike rack and it was at my door in 2 days and the best part was that i didn't pay a dime for shipping. Their pricing was far cheaper than all of local bike shops. I highly recommend etrailer and would order from them again.
Randy, Meriden, KS  04/30/2009
I ordered it on a Sunday and it arrived at my house on Wednesday that was fast. It was breeze to hook up thank you
Geoff, Plano, TX  04/30/2009
Thank you very much for your wonderful customer service. I recently ordered a trailer hitch as well as a bike rack for that hitch. I made a mistake and ordered a bike rack that did not work with the hitch for my car. You contacted me within 30 minutes of placing my order. She explained my mistake and stayed on the phone with me while pointing out several options that would work with my hitch. This process took close to 15 minutes, but she was very polite and helpful during the entire process. Thank you for having a great support staff!
Clint, Lakeland, FL  04/29/2009
I heard positive things about etrailer from a friend. I ordered a hitch, receiver and wiring harness for my 2007 Honda Odyssey. I placed the order on a Monday after 5pm. I received everything within 3 days, as promised. The hitch installation was simple, since the hitch installation video is on youtube. The hitch took 35-45 minutes to install on a 2007 Honda Odyssey. The wiring harness was also very easy to install, as the video installation is posted on youtube for my vehicle. What a great company. Highly recommend and I will definitely do business with etrailer again in the future. Thanks. Clint
Dave, Pittsburgh, PA  04/29/2009
First experience with etrailer was very easy. They had the parts and the information to get me on the road quick.
Charlie, Benton, AR  04/29/2009
I drove around to all the auto parts stores for a trailer tow lights wiring kit for my newly purchased used 2005 Ford Escape but they did not even have one listed in their ordering system I found etrailer.com and found exactly what I needed, and 3 days later I got it. Thankyou etrailer.com.
Dan, Milton Freewater, OR  04/29/2009
Hey all, I ordered a brake controller this morning from etrailer.com because after hunting the internet this company had the best price after shipping. Just pulled my boots off after work,checked my email and to my surprize the order was shipped and they found a way to upgrade shipping from 7 days to only three at no extra cost. WOW and its still the same day. Thanks etrailer.com Farmer Dan N.E. Oregon
Denice, Maynardville, TN  04/29/2009
I couldn't be more pleased with the purchase I made from etrailer. From beginning to end etrailer shows how much they appreciate their customers through friendly service and the fastest shipping ever. I will buy from again. THANKS SO MUCH!!!
Steve, Simpsonville, SC  04/29/2009
Got just what I ordered. Shipped on time as promised. Will use again.
Dale, Calgary, AB  04/29/2009
Excellent site. Found the part I needed easily and the video, although not needed, jumped right at me and was so easy to follow. Ive got this site bookmarked!!
Kevin, Olathe, KS  04/29/2009
The hitches showed up nicely packaged and fit perfectly, so I will definately buy from them again!
Matt, Pigeon Forge, TN  04/29/2009
Etrailer is great!
Patrick, Farmington, ME  04/28/2009
My hitch and accessories arrived ahead of schedule and were incredibly easy to install. I am VERY pleased with my purchases here. Thank you very much!
Fred, Philadelphia, PA  04/28/2009
Very Friendly service and competitive prices and as promised my items shipped ultra quick! Thanks
Marty, Des Peres, MO  04/28/2009
That was the fastest shipping I have ever experienced. Are you my next door neighbor? Thank you for a fool proof wiring kit. Works like a charm. Marty
David, Waukegan, IL  04/28/2009
I found your website very helpful. I found parts faster and cheaper on your site than any other site. The best part was I recieved my order a day earlier. Thanks for a job well done!
Al, Baltimore, MD  04/28/2009
The whole experience was painless, from ordering the parts, delivery of parts, to the installation of parts. Ordering was as easy as one, two three with the step by step procedure put in place you couldn’t go wrong. I had my doubts about the installation though I thought for sure I would have to do some drilling or make a modification of some kind, in order for it to fit properly, but no it was as smooth as silk. All the bolts lined up and I had the hitch installed in approximately thirty minutes. Upon completion of the hitch installation I connected the wiring harness, and tested the lights and I was done all under an hour, including clean up. Thank you for a this smooth experience. Just about every install has at least one thing you have to deal with, but not this one, I cant remember the last job that went together this easy.
Dale, Eau Claire, WI  04/28/2009
etrailer.com was extremely easy to use, had the best price and shipped the order in less than 24 hours. I will use etrailer.com again. Thanks
Scott, Fairhaven, MA  04/28/2009
etrailer.com is impressive, to say the least. Great communication after the order is placed. I received an email receipt immediately, then tracking information followed shortly after. Shipping was quick as well. etrailer had the best prices I could find on the internet, and their prices beat my local stores prices by quite a bit, even with shipping charges. I will be a return customer!!!
Joshua, Evergreen, CO  04/28/2009
You rock. Looking forward to getting it all set up for a long roadtrip next month.
Greg, Butler, PA  04/28/2009
First class!!! Ordered my hitch on a Tuesday and recieved it on Thursday. Can't beat that for fast shipping.
John, Charleston, SC  04/28/2009
I used regular shipping and the items arrived in three days why pay extra for 2nd day?. The parts fit very well and everything was included in the Kits. The instructional video for the wiring harness was VERY informative and made installation easy. Overall I am very pleased with how everything worked out.
Doug, The Villages, FL  04/28/2009
Your website is one of the most organized and informative I've ever visited for shopping. Your staff was very friendly, courteous and helpful on placing my order. The order arrived well ahead of expectations and was very easy to track. It's good to do business with such a professional organization. Thanks !
Hugh, Live Oak, FL  04/28/2009
Placed my second order...fair prices, good inventory and fast service. Thank you
Rosemary, Chippewa Falls, WI  04/27/2009
Great experience, great service, good products, and fast shipping. Would recomend to anyone.
Hank, Folsom, CA  04/27/2009
I ordered a complete trailer tow set up. A class III hitch, weight distribution system with dual cam anti-sway control, W/D shank, ball, and wiring kit. All parts were in stock & shipped the same day the order was placed. Fast, friendly customer service, with in depth product knowledge, good prices, & online tutorials. tHANKs
John, St Paul, MN  04/27/2009
I would like to comment on the excellant help you gave me, it took someone extra special to have patience with me. I received all my parts within a few days and it took only 1/2 hr to put it on my Van. It was a great experience. ps: the draw bar is now called the thing dingy...ha Thanks again
Paul, New York, NY  04/27/2009
The sales representative was very informative, courteous and knowledgeable. She spoke very clearly and she was very easy to understand. I have not received my products as of yet. But I would not hesitate to do business with them again.
Chris, Madison, WI  04/27/2009
Holy cow! Quick shipping. I have never ordered a product from any company and gotten it shipped out this quick. I'm excited to get my product.
David, Rochester, NY  04/27/2009
The item I ordered was shipped very quickly. I received it within 4 business days. The item was exactly was I needed sometimes its difficult to tell on line. I would definitely shop at etrailer again.
Jacob, Lynchburg, VA  04/27/2009
Wiring harness was a breeze to install and the best part was that it came with all of the parts including screws and no drilling! I ordered one day and had my part 2 days later! Great experience! I would recommend e-trailer to anyone!
Rick, Wichita Falls, TX  04/27/2009
I had a real good experience in that the hitch was shipped in good time and it bolted right up just like the instructions said it would. Thanks Rick
Bruce, Somers, CT  04/27/2009
I wanted to check in to let you know that I successfully installed the trailer and wire yesterday. I also wanted to commend your company on the terrific service I received. The shipping was timely, the cost was great and it was shocking to me how easy it was to install the trailer and wiring. Based upon a quote I received from a local trailer company, I know I saved at least $200 to $300 on my hitch and wiring as compared to paying (or overpaying as the case may be) a local company to do the work. It was a pleasure doing business with you. Regards, Bruce
Doug, Clinton, IA  04/27/2009
I bought a cover for the spare tire on my boat trailer and its great! The shipping was fast and the product is terrific! Need I say more? Thanks E Trailer
Jerry, Delhi, IA  04/26/2009
I purchased a Cargo Carrier - 24 X 60 With Rails for $129.95 plus a Stainless deadbolt lock. Because my order was over $150.00 I qualified for FREE Shipping. Order was shipped out within 24 hours. UPS navigation link provided for tracking order was great. Thanks etrailer, for a smooth transaction ~ fast delivery ~ product was great. Highly Recommended
David, Nanty Glo, PA  04/26/2009
I will buy from this company again for sure. The same day i ordered, it was being shipped. Fast Reliable Service from a dependable company.
Ken, Gibbstown, NJ  04/26/2009
Great service, thank you
Paul, Liberty, NY  04/26/2009
What a great shopping experience. You were very helpful at the time of placing the order, the order was placed on Thursday and it arrived on the following Tuesday and now in use!! I have already recommended your site to others and will continue to do so. Again Great Job. Paul
Steve, Fallston, MD  04/25/2009
etrailer was great, I ordered My Draw-tite hitch Monday, had it Friday by noon. Installed it Sat. in less than an hour. Perfect fit, looks very sturdy, even came with all needed hardware.
Bernard, Aurora, ON  04/25/2009
Price, delivery, ordering very good. From Toronto Canada
Melissa, Portland, TN  04/25/2009
I ordered the cargo top bag for my vacation. I ordered it a month early because I thought it would take a while to recieve it in the mail. But when I placed the order at 1pm one day, I was shocked to see it was at my door the very next day. That was some fast delivery and I didnt even express mail it. I would recommend this company for their etrailer needs any day. Thanks etrailer!
Brian, Schnecksville, PA  04/25/2009
Website was very easy to use. Order was processed very quickly and item received shortly after. The video was a great help with the install. 100 satisfied.
Bob, Ogden, UT  04/24/2009
I ordered a back up camera - etrailer shipped it to me the very next day. Outstanding service and the best price = I will be shopping at etrailer from here on!
John, Aquebogue, NY  04/24/2009
Great web site, easy to use and they have everything. The price was right, the service was outstanding. I'll be back.
Larry, Mount Vernon, WA  04/24/2009
Great service! Great price! Shipped on time! Thanks again!
Leo, Saint Louis, MO  04/24/2009
Great place to get a hitch. Arrived in less than a week. Fit perfectly. Would Highly Recommend!! By the way this was for a 1999 ford full size van.
Don, Corpus Christi, TX  04/24/2009
I have dealt with Etrailer two times once in November of 07 and now March 09. Both time the service and response has been pleasant and speedy. Thank You
Jim, Springfield, MA  04/24/2009
Bought the T-one connector for a 2006 Equinox . Great price and shipping was outstanding, ordered on a Tuesday with normal shipping and it arrived on Friday!!
Curt, Tecumseh, MI  04/24/2009
Rack and accesories were delivered this AM!! Couldn't ask for better service. You can be sure when again I have a need you can fullfill, I will be back! Thank You, Thank You Have a wonderful weekend / Curt
Barry, Stewartstown, PA  04/24/2009
I'm at a loss for words. I'm not sure if you were the party that I spoke with on the phone yesterday,but I feel that if more business were run like yours this country would be in much better economic shape then it is. Your service is second to none. Thanks to you and all your people!
Richard, Wayne, PA  04/23/2009
I want to take this opportunity to THANK YOU for your prompt and efficient way that this replacement part was handled, it is nice to know a company that seems to care about their customers. Very pleased with the whole transaction!!! Have a good weekend. Richard
Roger, Pataskala, OH  04/23/2009
I'm tickled with my shipment and would use you guys again !!! Roger
Larry, Coventry, CT  04/23/2009
eTrailer has a great website. If you want any information about hitches this is the place to be. Their prices are as good as you will find. They get your order out FAST.
Peter, Poplar Bluff, MO  04/23/2009
Its great! With the wire adapter, installation only took me 15 minutes, and the features are great. Very users friendly.
Weston, Battle Creek, MI  04/23/2009
This is an awesome site to order from. I am very pleased on how fast the item was shipped out to me within hours or ordering very very impressed would recommend to anyone.
Michael, Ft Walton Beach, FL  04/23/2009
Great pricing and great service. Delivery received in 3 days.
Terry, Pataskala, OH  04/23/2009
This is probably the fifth time I have ordered from etrailer. I keep coming back for the fast,trouble free service. These people take care of business! Thanks again!
Dan, South Hadley, MA  04/23/2009
Flawless experience. Ordered hitch and wiring on Sunday night. Arrived in Massachusetts on Thursday, installed by myself in 40 minutes. So easy a dentist can do it. -Dr. Dan
Mike, Horsham, PA  04/23/2009
Great service here. Hitch was delivered well packaged and shipped earlier than promised. Nice personal communication with the seller. I really liked the web site too. Easy to navigate and includes all info I need. I'll be shopping here again
Jim, Lexington, SC  04/23/2009
This is the best place in the world to get your trailer parts. You get instant feedback and personal service with folks you can count on.
Scott, Colorado Springs, CO  04/22/2009
Hitch shipped the day I ordered it and I received it 3 days later. Installed in 15 minutes.
Steve, Cottonwood, AZ  04/22/2009
Fast and professional. I have been looking for mirrors for my 06 Tundra for a long time. thanks for the fast service
Marion, Bowling Green, KY  04/22/2009
A quick thanks... I ordered a hich extender on Monday afternoon. To my surprise, it arrived today, Wednesday, before noon. Thank you so much for the shipping emails and quick processing of my order. We will now be able to go biking at Mammoth Cave this weekend! Thanks again.
Gerald, Akron, OH  04/22/2009
Great communication! Shipping was really fast! I got a quality item for a good price and would recommend etrailer for all your towing needs.
Brian, Benton, AR  04/22/2009
Very easy transaction. The converter worked perfectly and installed in less than 10 minutes. Thanks etrailer.com.
Terry, Lancaster, PA  04/22/2009
The prodigy brake controller is an excellent product. I received the item in 2 days using standard shipping thanks to the free upgrade in shipping by you. Installation was very simple by following the enclosed instructions. I will gladly order from you again!
Ronnie, Martinsville, VA  04/22/2009
I ordered a prodigy brake controler and it works great and the installation was a snap. I talked to [etrailer] on the phone and she is one the best customer service reps I have ever worked with. Etrailer knows how imporance customer service is. thanks very much etrailer.
George, Davis, CA  04/22/2009
Super efficient transaction...received feedback only a few hours after ordering that my order was shipped and the shipping was upgraded at no additional cost. Highly recommend etrailer.com for their great customer service!!!
Dave, North Reading, MA  04/22/2009
Great pricing and service, thank you.
Jackie, Hebron, NH  04/21/2009
Great shopping experience. Great product, great communication and service. Would shop from again. Thanks
Melissa, Irving, NY  04/21/2009
Thank you so much - that's why I am a returning customer - Great Service!
John, Scottsdale, AZ  04/21/2009
Thanks for the great service! Your company does it right by me. - John
Jeremy, Hastings, NY  04/21/2009
I wanted to take the time to thank you for your excellent service. I recently purchased a trailer hitch….Thank you so much. I have already told all my friends and family about your incredible service and ease of use website. Jeremy
Chris, Morgantown, WV  04/21/2009
I ordered the Hidden Hitch for a 2006 Subaru Forester. etrailer shipped it in a hurry with a free upgrade for shipping. Ordered Friday, and it came Tuesday. I installed it on the day it came without too much trouble. The video of the installation on etrailer was extremely helpful. What a nice feature! Great service and price!! Thank you I'll use this site again in the future.
Matthieu, Laval, QC  04/21/2009
You have a lot of very good products.Very good price. Thank you !!!
Kenneth, Wichita, KS  04/21/2009
I love the website and how fast my order was processed. Suggested items gave me an idea of what items I would need for future buys
Chris, Mechanicsburg, PA  04/21/2009
Fantastic products and experience. Personalized service. Excellent site for detailed product information. Prices cannot be beat. Absolutely the best web retailer!
Ted, Sproul, PA  04/21/2009
I was quit impressed with the genial and professional way my needs were addressed, the speed of shipment and delivery,and the price was right too!! I would recommend them to anyone! They made me a happy camper!!
Gerry, Moscow, ID  04/21/2009
So far, the experience has been great. Item was shipped the same day as ordered.
Glen, Morganton, GA  04/21/2009
This is my second order from etrailer.com . I was very impressed with their fast service the first time and they were just as good or better the second time around. The trailer hitch arrived in perfect condition and in record time. My last experience with them was so good that I put then in my FAVORITES file and when I got my new car I needed a hitch so I went back. I wish all online sellers were this good. I am giving them my 5 star rating.
James, Henderson, NV  04/21/2009
So far, So good.
Ken, Hartselle, AL  04/21/2009
Very informative description of merchandise. Smooth order transition and was shipped the same day as ordered with upgraded shipping status.
Aaron, Westerville, OH  04/21/2009
Great price, fast response, faster shipping. Thanks.
Craig, Shady Side, MD  04/21/2009
I have a 2006 Toyota Rav4 and ordered a wiring harness so I could pull a trailer. I found the part easy to find using etrailers website and feel confident it will be the correct fit. Having the instructions on-line is also a great idea as it will allow me to prepare ahead of time for anything I might need to get the job done. Placing the order on-line was easy and I received instant feedback that my order whent through, then rather quick follow-up that the part was in stock and to expect a shipping update withing 24 hours. Mere hours later the same day I got a shipping notification and tracking number. Awesome service throughout the entire process, it leaves no questions to be asked and is very assuring! As soon as I get a good look at my friends trailer Im sure I will be back to order some replacement lights for it.
Tom, Oakville, CT  04/21/2009
I'm finding it way to easy to find and buy things. Great website, lots of stuff
Kelvin, Leesville, LA  04/21/2009
Great service. Had the parts I needed and shipped them out quick!!
Roger, Tracy, CA  04/21/2009
One of the best web sites I have ever used for ordering something online. Selection is great, prices are even better and I absolutely love the videos! They certainly convinced me to buy some products that I was not 100 sure about but once I saw what they really look like and how they are used I knew they were exactly what I was looking for.
AndY, Darien, IL  04/21/2009
Fast response! Great products, but I really appreciate the videos that help me understand how to mount or use what I buy!
Patrick, Gloucester, VA  04/21/2009
Absolutely amazing, I bought a hitch and tow harness, received free shipping and it arrived in less than 5 days. This so far is one of the best customer service companies on the web.
Paul, Brighton, CO  04/20/2009
Extremely fast shipping. I ordered at 4:57 pm Central time, and shipped the same day. I couldn't believe it had shipped the same day with 3 business minutes left...A very good company to deal with!
Brent, Richardson, TX  04/20/2009
Great communication throughout the transaction. Fast shipping on a great product. I'm very satisfied and I highly recommend etrailer!
Norm, Britton, MI  04/20/2009
WOW!! You guys saved the day. With the prompt delivery I received on the Hitch I was able to install the hitch and pick up the Boat I purchased by the weekend. Excellent communication on the delivery date.I will certainly be coming back for all my towing needs.
William, Boucherville, QC  04/20/2009
Excellent service, fast delivery and very good follow-up.I never had to return an item, but I am sure etrailer will not disappoint me! keep up the good work!
Phil, Pardeeville, WI  04/20/2009
Great selection, fast shipping. Have dealt with them before and always have had a good experience.
Tim, Hebron, OH  04/20/2009
I appreciate the quick service. The installation was easy and works great on the truck. From the time I ordered until it was on my truck was only a few days. Thanks!
Tamberlyn, Tulalip, WA  04/20/2009
Thank you for the fast service
Al, Palm Harbor, FL  04/20/2009
Excellent response & shipping. Would absolutely order from etrailer again. Highly recommended.
Kevin, Smyrna, TN  04/20/2009
These folks are FAST! Order shipped Fri and I recieved Mon, for UPS ground rate... Thanks to everyone at etrailer.com
James, York, PA  04/20/2009
great prices great service great selection The best.
Edward, Rochester, MN  04/20/2009
Fast, fast shipping. Great instruction videos on the website. I saved hundreds doing it myself.
Kurt, Fergus Falls, MN  04/20/2009
I am impressed. It was very easy to find the product I needed. Excellent info on the product and easy to order. Same day shipping was a plus and everything came intact. Installation was a breeze. Thanks again.
Garry, St. Clements, ON  04/18/2009
Im very impressed with your company. You confirmed my order promptly. You shipped and confirmed shipping promptly. I feel a bit guilty that I didnt have a bigger order for you. I will definitely order for you again if the need arises. Thanks, Garry
Hugh, Rio Rancho, NM  04/18/2009
Would purchase from etrailer again without hesitation. Trailer hitch was just as described. Easy to track order. Very pleased.
Gary, Vero Beach, FL  04/18/2009
Always quick with the order. The BEST PRICES and prompt shipping! I'll buy again!
Mark, Camas, WA  04/18/2009
Excellent service, prompt and accurate. Pleasure to order from and would highly recommend.
Mike, Clarksville, MI  04/18/2009
First of all, I chose to purchase from etrailer because they put instructional videos out for their items...including youtube! Thank you for your willingness to teach. Second, the price, service and ion was excellent, not to mention they upgraded my shipping for no additional charge. I received the item 2 days later! Third, there was no high pressure sales. My rep was very helpful with my questions and was able to answer all of them. I will be back. Thank you!
Lisa, Cedar Rapids, IA  04/17/2009
Very slick. It was nice they keep you in the loop as to when your order will ship, when it shipped and your tracking number. If I ever need another hitch cover I would deal with them again.
Peter, Lake Worth, FL  04/17/2009
Ordered a Hitch Adapter and hitch locks. Web site very easy to use - excellent search function. I received an e-mail that my order had shipped in a little over 2 hours after I ordered the item. GREAT SERVICE - GOOD PRICES!
Brad, Katy, TX  04/17/2009
I can put this simply - when I need a solution for my trailer needs, I come to one place and one place only...etrailer.com! I have only needed to come to them a couple of times, and each time they are courteous, efficient, and correct! Thanks!
Michael, Tazewell, TN  04/17/2009
Incredible service!!!!!!!!! I wish that other businesses including all walk-ins could display this kind of service!!!!!! thanks Mike
John, Adamstown, MD  04/17/2009
Super fast shipping. Very friendly to deal with. Problem with item and Etrailer took care of it immediately. Thanks
David, Indianapolis, IN  04/17/2009
Smooth as can be. Ordered on 04/16/09 delivered 04/17/09.Packing was perfect. I would highly recommend them
Mike, Elizabeth City, NC  04/17/2009
Very fast service, with exceptional communication. Thank you, Mike.
David, Avon, NY  04/17/2009
I purchased the hidden hitch for my Toyota Highlander 2007. After arriving exactly when it said it would, I reviewed the video you had online. The hitch took me approx 20 minutes to install and was so easy! I then went to look for the wiring harness and found that there was none. After talking with Toyota they informed me that the trailer harness was not part of the Tow Package and that I could get them to put one in for me for $175. I duly hung up on them, and came straight back to your website. Again you came through for me with instructions on how to fit the harness yourself. I purchased the appropriate harness from etrailer, and sure enough, after arriving within days, it took me around 15 minutes to install and cost me $30. Thanks guys - one very satisfied customer.
Rod, Huntington Beach, CA  04/17/2009
I want to tell you guys that I got around to installing the trailer hitch myself a few weeks ago. Your instructions were clear, information and video on your website was very helpful. I have a hobby lift in my garage, but this was simple and straight forward enough that I did the job on my back in my driveway approach with the aid of a friend... too much trouble to move the old car stored on the rack. No problems! It took about 2 hours start to finish rather than the 50 minutes estimated on your website, but still not bad for a first time attempt, and about how long I thought it might take. Everything about doing business with e-trailer was smooth. Thanks for the great customer support and service you offer. Sincerely, Rod
Morris, Middletown, RI  04/17/2009
My order came yesterday (Thursday) and if the rest of the car was made this well it would last forever. Thanks, Morris
Chris, Harahan, LA  04/17/2009
i have to say you guys are quick, efficient, and have made my process very easy. hope it is as easy as this has been to install. thanks, Chris
Gus, Ventnor, NJ  04/17/2009
Thanks for the fast response. Time to get the boat back in the water, so looking forward to getting the hitch put on the Jeep. You guys have been a great help. Have a great week! Gus
Don, Oak Park, IL  04/16/2009
Product arrived earlier than expected because etrailer expedited shipping at no cost to me. Great service.
Holger, Norcross, GA  04/16/2009
I don't think I have ever had such prompt shipping on an on-line order. Ordered a trailer hitch mount Monday night received it in Georgia Wednesday morning. Excellent e-mail contact to keep me informed of the order processing and shipping.
Herbert, St. Clair Shores, MI  04/16/2009
Thought that your service was great. You show how to install components, even before orders are made and then you have great shipping. I've already recommended your products to friends. Thank for the great service
David, Colorado Springs, CO  04/16/2009
Wonderful experience all the way around ... from gathering info on the site, to ordering, to receiving my shipment super fast!! Would definitely shop eTrailer again. Thanks so much!
Mike, Firestone, CO  04/16/2009
etrailer had the products I've been searching for, and the information about my specific application to help me pick the right product for my needs. They also had helpful installation instructions/videos. When it came to ordering and shipping, I was informed every step of the way from warehouse to my door!
Del, Salina, KS  04/16/2009
Site is very easy to search and use. Extremely quick shipment. Excellent email notification.
Rudy, Ozark, AL  04/16/2009
This maybe my best online buying experience, and I buy online quite a bit. I received the product as described, faster than was told, and it was a great value. I was so impressed with their expertise, I will buy from etrailer next time I need something for my vehicles. Thank you so much.
Daryl, Avoca, MI  04/16/2009
My experience shopping with etrailer was wonderful. Absolutely straight forward with the hitch finder and the other recommended parts like the correct wiring for you vehicle. The installation of the Draw-Tite hitch onto my 2006 Chevy Impala was a snap with very good directions and the alignment of the holes was perfect with the car, obviously Draw-Tite uses a very good jig for there welding. Thank you e-trailer
Daniel, Pocono Pines, PA  04/15/2009
1st time order from e-trailer, was simple, easy & on time, custmer service was great on fully explaining everything, I am sure I will be buying again from here.
Howard, Lexington, SC  04/15/2009
Etrailer staff was very helpful buy promptly answering my several questions. The shipping process was prompt, and I was well informed on each step of the process.
John, Commack, NY  04/15/2009
Great website. Finding and ordering the correct parts was a breeze. Very helpful videos, right down to dealing with stubborn rubber exhaust hangers! Will definitely be back. Great experience.
David, Mt. Juliet, TN  04/15/2009
I couldn't hardly believe how fast my order arrived shortly after I ordered it. If this country ran its business like etrailer does we would have alot less problems. Thanks again for your quick respnse.
Glenn, Huntington, WV  04/15/2009
Excellent customer service and products delivered in a timely fashion.
Bruce, Milford, MA  04/15/2009
This was my third order w/etrailer. They have EXCELLENT customer service, answered all my questions VERY fast. They e-mailed me as my order made it through their process and got shipped. The ground delivery was actually too fast. I placed order on Sunday expecting it to take over a week, it shipped out on Monday and the hitch arrived on Thursday while I was away on vacation, luckily my meighbor held it for me. Everything was packaged in the box very well so nothing got damaged in shipping. Only very minor glitch was they included directions for a different car, no big deal because I could download directions from the site anyways, and view a video showing how to install I wish other internet companies could run this well. Anyone I know in the market for a hitch or parts Ill send your way. Keep up the great work!!!
Mike, Victoria, BC  04/15/2009
Smooth, timely transaction. Fairly priced, well packed, shipped on time. I'll tell others, and buy stuff from you again. Mike
Phil, Walland, TN  04/15/2009
I received my orders correct and on time or before time. I will do business with etrailer in the future.
Dennis, Verona, NJ  04/15/2009
I am extremely pleased with my experience with etrailer. I found your prices to be very competive I saved at least $100.00. The hitch arrived sooner than I had hoped. I was very impressed on how well made the hitch was the direction were easy to follow I had the hitch installed with the wiring harness in about an hour. Please thank your staff for a great job
Gary, Souderton, PA  04/15/2009
Great company. If you need trailer parts check them out!
Bill, Ocala, FL  04/15/2009
Excellent service, price and delivery by the promised time. Now all I have to do is find the time to install it! Thanks.
John, Grizzly Flats, CA  04/15/2009
I am surprised at the fast service from etrailer.com. They are far above any company I have delt with. THANKS
John T., Pittsburgh, PA  04/14/2009
This site is so user friendly it made my purchase an ejoyable experience as it should be. The quality of the merchandise is above what I envisioned. Shipping was lightning fast and the product was packed very well. The Folks at this company truly care about their customers and that feels great! I'll definately be a return customer. Sincerely Thanks, John
Derrick, Saint Petersburg, FL  04/14/2009
Their website is awesome ! I like how helpful it is narrowing the search for what you need. Etrailer.com shipped my order in less than 3 hours after my confirmation of purchase. Great service!
Terry, Titusville, PA  04/14/2009
Easy to find what I was looking for and to check out, very quick e-mail response notifying me that shipment had taken place and tracking of the shipment. I could not be happier with the service. Thanks, Terry
Sean, Middleburg, FL  04/14/2009
The product was awesome. Everything I had hoped for. Excellent shopping experience.
Jonathan, Holiday, FL  04/14/2009
The best. 100% good experience. Very good company. Get a hitch you will love it. THANKS
Tom, Whitehall, MI  04/14/2009
Was very impressed with customer service and the prompt service that I received. Thanks
Luis, Chula Vista, CA  04/14/2009
Smooth transaction. Good Price on Cargo Carrier. Fast Shipping. Website had enough information/description to make desicion on what carrier to buy. Highly Recommended A++++++
Haley, Sandia, TX  04/14/2009
I was so excited when I found the hitch cover that I had been looking for at a reasonable price. I ordered 2 of them, and then even happier when my shipping was upgraded for free. I will definately keep this webite for future shopping.
Eugene, North Kingstown, RI  04/14/2009
Have purchased twice from etrailer and am well satisfied. Prices seem to be the best, items shipped in a reasonable time, and product received was as advertised with no cheap substitutions. Overall a safe, trusworthy, reliable company for online ordering.
Clifton, Geneseo, NY  04/14/2009
Shopping from your website was very easy. Finding the exact part for my vehicle was very easy. It even let me know any additional items that I might need to go with my application. With the step by step installation videos and printable instructions, this will be easy to install. You guys are awesome!! Got my order shipped right away. Thank you!!
Donald, League City, TX  04/14/2009
Installed in 20 minutes tops. Thanks for the quick delivery and helpful Youtube video. Still need to hookup the electrical system, but that looks easy too. Thank you for your excellent service. Donald
Richard, Springfield, MO  04/14/2009
Received the mats today. They were worth waiting for....fit is VERY good.....Thanks for good service
David, Terrytown, LA  04/14/2009
Thank You very much, I'll be shopping here again in the future with service like this. David
Kheley, Chapel Hill, NC  04/14/2009
Extremely happy with all the details from start- buying to finish- shipped.
Bill, Wayzata, MN  04/13/2009
Answered the phone on a Saturday and answered my question. The part was not in stock but they arranged to have it shipped from the manufacturer so it would be here by the time I need it. All this plus they were the lowest price. Will certainly be back to shop etrailer.com in the future.
Glenn, Cambria, CA  04/13/2009
Great quick service had the part no-one had locally! Quick shipping and communication about the status of my order. I would highly recommend this company.
Grant, Hummelstown, PA  04/13/2009
Great service for a good price. Thanks
Bob, Cedar Key, FL  04/13/2009
You must have a person standing there with the part in hand, and a UPS truck there with the door open! How fast is that!! Amazingly quick delivery, correct product and price about $60 less than local I can give you the best price store. Well done!!! I will order from you in future.
Katie, Four Oaks, NC  04/13/2009
I loved the fact that I ordered on a Sunday and I recieved coorespondance right away. I recieved my package on Thursday, although I only paid for regular shipping. The prices are awesome and I love that I found everything I needed in one place! Already looking at placing my second order! Thanks sooo much!
Jacob, Spring Valley, NY  04/13/2009
It was easy to find what I was looking, and fast shipping. bottom line I will buy again from this site.
Dan, Valparaiso, IN  04/13/2009
Very quick delivery. Hitch fit perfect and was easier to install than advertised, 30 minutes.
Gregory, Mogadore, OH  04/13/2009
Got my order much quicker than I expected. Good service. Thank you
Ryan, Lynden, WA  04/12/2009
I am very happy with my purchase from etrailer.com The price is right, there was a video of installation on my honda odyssey, and the shipping was tracked all the way until delivery. I am very impressed and will be back.
Matt, Brandon, FL  04/12/2009
This site is great. They carry everything from entry level $, up to expedition level $$$. My order was promptly shipped and it was a large order for a roof rack with an extension. Their prices beat what I could find [..]! Shipping was FREE and my rack was quickly attached to my vehicle. I have already used it!
Lee, Garner, IA  04/11/2009
Very fast shipping... I was very pleased with product... as advertised.
Dan, Casper, WY  04/11/2009
Price, communications, shipping time, ordering process all GREAT! If youre looking for a Hidden Hitch this is a real good place to deal with. Dan
Matt, Bristol, CT  04/11/2009
I am very pleased with the service provided. Shipping was very timely. Had an issue with one of the items and the exchange went very smoothly. Thank you.
Joseph, Templeton, MA  04/11/2009
I think you guys are the the most professional bunch of people I have dealt with online in a while. Thanks again, it was a pleasure
Ed, Naples, FL  04/11/2009
It was exactly as described. Thanks to the foresight of the Honda engineers and the wiring harness manufacturers and etrailer.coms excellent presentation and delivery, it was a snap of an installation. Since I am not a wiring expert, that says a lot. Thanks for the excellent product and I will recommend etrailer.com to my friends.
Garry, St. Petersburg, FL  04/11/2009
All of my purchases with Etrailer have been an excellent experience. There has never been any problem or issues when ordering either online or over the phone. Every one who works there which I have had contact with are great people. The many items that I have purchased are top quality and I am very satisfied with everything.
Clayton, Maple Grove, MN  04/11/2009
I received my trailer hitch, installed it, it works get! Easy to install! Thank You Clayton
Todd, Visalia, CA  04/10/2009
Great service! Hitch installed easily, and in less than the 40 minutes described in the product description.
Travis, Saint Augustine, FL  04/10/2009
Great Product. Exactly as described and fast shipping. Will be doing business again.
Raymond, Providence, RI  04/10/2009
Communication with customers is excellent. Quick shipping. Tracking information is available right away. Would recommend to others.
Stephaine, Tremonton, UT  04/10/2009
We just received our Class II hitch for our 2008 Suzuki XL7 part number 82552. My husband had it out of the box and on the car in 15 minutes!! And he did it ALL BY HIMSELF. He said it was like it was made to fit on the car I tried to tell him it was, but men...they dont listen! Hes thanking me now that we saved over $300 by ordering and installing our own hitch from etrailer instead of having the dealer install it for us. Thank you for the fast and smooth purchase and shipping we will DEFINATELY do business with you again!
Joe, Savage, MN  04/10/2009
Phone help was great, no pressure and they knew the products. Shipping was quicker than expected.
Jack, Tecumseh, MI  04/10/2009
This is the second time I've bought from etrailer.com and the experience was equally satisfying both times. I called with a question, and received a prompt courteous answer. My hitches and wiring harnesses were for a Honda CR-V and a Honda Pilot....the items were well packaged and arrived quickly. Both hitches fit well and look great on the cars. Thanks for the good service. Jack
Mike, Fredericksburg, VA  04/10/2009
Great Price! Great Products! ... I am EXTREMELY pleased with etrailer. Mike […] Happy Customer
Wayne, Pearson, GA  04/10/2009
I received the prodigy brake controller today as promised, removed the side panel off my 2007 Toyota, plugged in the wiring harness that was ordered to my factory harness, mounted the bracket plugged it in and everything worked like a charm. A total of 15min. thank you etrailer!
Tommy, Magnolia, TX  04/10/2009
Great price, quick shipping, perfect fit, great installaion video mostly it ensured me that this was the right part. Have already recommended the site to other truck owners.
Mike, Fredericksburg, VA  04/10/2009
etrailer was great. Easy to work with. The bicycle rack I ordered showed up on time. Nice equipment. Great deal. Thanks much!
Craig, Silver Lake, IN  04/10/2009
Fast shipping, great communication, low prices. I am incredibly impressed with my first experience with this company and would recommend to anyone. This is a first class professional company!!
Edward, Easton, PA  04/10/2009
From start to finish you couldnt ask for a more perfect shopping experience. It arrived on the day promised. I would definitely recommend etrailer.com.
Greg, Owasso, OK  04/10/2009
Etrailer had my product in stock when other retailers had to order through the manufacturer. [They] took my order, assured me that my item was in stock, and it arrived at my door days sooner than I expected. I'll definetely be back the next time I need trailer parts.
David, Utica, MI  04/09/2009
Great products. Ordering was easy and straight forward. This is my third purchase and every item has been as described or better. The quality of this latest hitch for my wifes Vibe is outstanding. I was planning on taking a picture to send in, but you cannot see anything but the little hitch cover. There are a lot of muffler parts in the back of a Vibe, but this hitch slips right around everything.
Jim, Monson, MA  04/09/2009
Great communication, extremely fast shipping 3 days from order to door, free shipping, Would recommend buying from them! I will definetly buy from them again!
Joe, West Palm Beach, FL  04/09/2009
So far the experience has been nice and easy. Im checking on the status of the order. Joe
Bob, Stewartville, MN  04/09/2009
Prompt shipping great prices and easy to understand instructions. I really liked the videos of the installation process. It was nice to tackle a project with no surprises. Thank you Etrailer.com
William, Durham, NC  04/09/2009
Received my order today and it is perfect-fast shipping and very well packaged. I had made a mistake and a young lady helped me correct the order-great service and products-and will be buying from again in the future thanks again william
Brent, Nine Mile Falls, WA  04/09/2009
ETrailer shipping was so fast within an hour I had shipping confirmation I can hardly believe its possible! They also upgraded my shipping for free, these guys rock, dont buy anywhere else!! Will certainly buy here again next time.
Mike, Apo, AE  04/09/2009
etrailer has never let me down before and this time was no exception. The customer service staff were extremely helpful when I ran into ordering troubles. They were able to resolve the problem on my first call. Thanks guys and I will continue to do business with you!
Bruce W, Kankakee, IL  04/09/2009
Outstanding service and the fastest shipping I have ever had. Thank you
Troy, Portland, OR  04/09/2009
I am very pleased with my purchasing experience at Etrailer. I ordered on Saturday evening, recieved confirmation Sunday, shipped on Monday. Outstanding service, excellent pricing and selection. This is the second hitch setup I have purchased from Etrailer and I dont see myself buying anywhere else in the future. I highly reccomend them!
Noah, Wood River, IL  04/09/2009
Great price, the fastest shipping I have ever had from a company. Ordered one day and here the next. Will do business again with the quality products.
Dwight, Dillsburg, PA  04/09/2009
The site as very easy to use and to find what you were looking for. Images were very good also. Pricing was right on. This was my first purchase
Tom, Green Bay, WI  04/09/2009
Simply awsome. Great prices. Upgraded shipping without charge. Would certainly do business again.
Rick, Bossier, LA  04/09/2009
Doing business with etrailer is about as good as it can get. The best people in the world to deal with and go out of their way to provide super service and products. If you are not satisfied with etrailer you just can not be satisfied.
Mel, West Palm Beach, FL  04/09/2009
I want to thank you for your professional handling of my order. It arrived today 4/9/09 (Thursday) about 2:00 pm. I installed it in approx. 1/2 hour. As a retired small business owner I can appreciate it when a company is first class and truly cares about their customer. All the information was transmitted to me in a timely manner and I was able to track the package from terminal and almost to my door. You should be proud of your company and anyone involved with my order Mel A very satisfied customer
Michael, McMinnville, TN  04/08/2009
Great service. Speedy delivery, and everything installed and came together as described. Thanks Guys & Gals
Ron, Morrisonville, NY  04/08/2009
Super service! Shipping on same date as ordered is great. And faster delivery than anticipated will be super. Thanks. I'll be back.
Marshall, Livermore, CA  04/08/2009
You guys rock.....Thanks.
Adam, Lyndeborough, NH  04/08/2009
Everything came fast and was exactly as it said on the website. The hitch and wiriing was installed on a 2009 Wrangler. In 25 minutes I was completely done with both jobs. I am a happy camper, and would recommend etrailer to anyone. From ordering to install, it was a great experience!!!!!
Steve, Hunker, PA  04/08/2009
Purchased Draw-Tite Hitch and wiring kit for a 2009 Pontiac Vibe. Everything fit perfectly and items were packed well and included all instructions. Do not waste your time shopping elsewhere. etrailer has it covered! Thanks!
David, Myrtle Beach, SC  04/08/2009
The best Customer service I've had in sometime. Received everything in 3 days of order just like I ordered. Everything is perfect
Brad, Colorado Springs, CO  04/08/2009
Friendly, Excellent Service !!!
Geoff, Juneau, AK  04/08/2009
Exceeds expectations with shipping selections. USPS is still the cheapest thing going for customers and was the determining factor in using etrailer. The responsive fullfilment staff is just a bonus. I will be back and will recommend highly to other customers as long as etrailer maintains USPS shipping and good pricing.
Ron, Sylvania, OH  04/08/2009
The ordering process went smoothly. The customer service representative was able to answer all of my questions.
Dave, Des Plaines, IL  04/08/2009
Very nice and knowledgeable customer service, very happy with the controller received and installed next day. The install was much easier than the last one from another supplier a few years ago...Thanks etrailer!
Mike, Rochester, NY  04/07/2009
I received my cargo carrier and cargo bag today, and I must say Im very happy with both! The quality of both is very good, I received them promptly, and they are exactly as advertised. I will continue to be a customer of etrailer in the future!
Don, Geneseo, NY  04/07/2009
This is the fourth vehicle I have outfitted with towing equipment through etrailer. You have what I need at a reasonable price. You keep a library of documentation, so if I loose my docs I am not lost. Your shipping and delivery is as you say it will be when you say it will be.
Dan, Bourg, LA  04/07/2009
Great website, easy to navigate. right products with clear descriptions. fast shipping!
Donald, Sneads Ferry, NC  04/06/2009
I ordered a hitch on Monday night, and by Thursday it was here in North Carolina. I found the installation to be quick and it took me only 40 minutes to put it on I took a couple of breaks to think out the installation process. I have a little tip I would like to share. I tied on some fishing line to the wire guide and used needle nose pliers to find the fishing line and pull the wire through the cross bar. That was the easiest way to install the hitch with the spare tire on and using a creeper. You guys are awesome. Thanks!!
Alton, Maceo, KY  04/06/2009
You had the parts that i needed to make my drive alot safer
Mark, Schenectady, NY  04/06/2009
As life is quite busy, I rarely respond to surveys. In your case, I will. What an absolutely wonderful online shopping experience. Your company is model for others to follow. I had spent several weeks researching these items online and at local stores. Your assembly & product videos show you really do care about your customers. They also let you see & compare the quality & construction of your products. Thanks Again! Mark
Brian, Escondido, CA  04/06/2009
Super easy install...Don't even think of paying the dealer for this part. I think I did the install in 12 minutes, start to finish. Thanks!
Greg, Oak Harbor, OH  04/06/2009
Everytime I've dealt with etrailer, everything has been PERFECT!! This place rocks and I've recommended it to many friends who have used it!! Thx for the low prices and quick shipping!! You guys are awesome!!!
Jim, Aptos, CA  04/06/2009
Excellent site. It was easy to find exactly what I needed and the prices were great. Shipping is also top-notch. Highly recommended.
Ky, Campbell, CA  04/06/2009
Great service! My order shipped on the same day that I placed it. I also received it earlier than anticipated. The videos on the site helped with the installation. I had no issues installing the hitch and cabling. Excellent customer service. Thanks!
Dan, Weedville, PA  04/06/2009
Got my harness today...fast shipping and excellent price!
Larry, Nokomis, FL  04/05/2009
Got my merchandise at light speed!! Everything now installed and working well. The instruction sheet for the electronics was terrible!!! Took more time to decipher it than to install it! Thanks you for the good merchandise, shipped quickly. I am very pleased with your order response and the very nice phone representative who did a great job!! Will be a repeat customer at some point.
Larry, Batavia, IL  04/05/2009
The products were easy to find on the website and the order was shipped the next day. I had a very good experience ordering from etrailer.
Lantz, Apple Valley, MN  04/05/2009
Etrailer provided a quality product and shipped the order extremely fast. Their prices and free shipping clinched the deal for me.
Roger, Westford, MA  04/05/2009
3rd hitch I've bought for as many cars you always ship on time and the units have all fit great, I put them on myself
Keith, Raymond, NH  04/04/2009
Good Prices, instructions, great searches for matching parts. Why would anyone go anywhere else.
Ralph, Brownstown, MI  04/04/2009
Great comunication, Fast delivery, Great products at a good price. Great people to deal with. Thank You.
Joe, Creston, IA  04/03/2009
Just a note to Thank you and your company for the attention paid to my recent order. Your website was very easy to follow and the order process was also quick. The response by e-mail was immediate and the shipping info was sufficient. Then came the surprise.... you note that the item was in stock and you and the company was going to the extra to get the item coming my way.... Please understand that I order considerable from the internet and most do a reasonably good job... BUT not what you folks do. The superior service and attention to the little details are truly appreciated.... In anticipation of the shipping time and need to get my trailer jack wheel operative, I took the chance and glued the old one... but the new one came before the glue had completely dried.... THAT IS QUICk.... Please pass on my congrats to all involved and understand the attention will not be forgotten.
Misty, Palmyra, MO  04/03/2009
I ordered a hitch cover yesterday and received it today before lunch!!!! Talk about fast! I love it! Thank you very much!!!!!
Bruce, Kankakee, IL  04/03/2009
I placed my order at 11am and got a shipped notification at 12:15..WOW
Tim, Biltmore Lake, NC  04/03/2009
Selecting merchandise was extremely easy. The video tutorials are an excellent way to demonstrate your products. It also made it extremely easy for me to compare products prior to purchase. Purchasing was easy, too and your prices are very competative. I really appreciated the free shipping and I was also amazed how quickly your order was shipped, less than 24 hours from order placement. Ive bookmarked your site so I can visit again, and to help me to refer others to you, as well. Keep up the great service!
Blaine, Moore, OK  04/03/2009
FAST FAST FAST. Second time I have purchase from you and once again I'm impressed.
Keith, Griffin, GA  04/03/2009
Absolutely fantastic. Ordering was simple and easy. Shipping was fastest I've ever had with online ordering and not had to pay jacked up rates for. Ordered product on Tuesday and recieved on Thursday, unbeatable. Would highly recommend to anyone. Thanks etrailer
Art, Glen Burnie, MD  04/03/2009
Perfect fit and the customer service from etrailer was exceptional…Very satisfied!!!
Cam, Round Rock, TX  04/03/2009
Great experience. Good email. communication. Parts shipped early. I wish all internet purchases were this easy!
John, Evansville, IN  04/03/2009
I continue to be amazed at how quickly my orders are filled. I dont even think about looking somewhere else when buying towing realted gear.
Floyd, Burns, TN  04/03/2009
I ordered a bike rack from etrailer.com because of the low price and video that showed how the bike rack worked. The order was placed late on April 1 and I received notice that my item had shipped on April 2 and was to be delivered on April 3. Amazingly fast service. Thank you etrailer.com
Tonya, Warner, OK  04/02/2009
This was the most painless shopping experience I have ever had. Easy ordering, Fast shipping, Great Service...what else can you ask for?
Gerald, Borger, TX  04/02/2009
A very positive experience. The site is very well laid out and the merchandise is exactly as advertised. Very speedy service and some very good feedback from the personnel at etrailer. You have certainly won my business. Thanks etrailer.
Alan & Peggy, Hot Springs, AR  04/02/2009
We purchased a rooftop cargo bag Rola 4 cu. ft., I was very happy with the product, and at the discounted price, it was a great buy. Excellent service, quick delivery and reasonable shipping as provided make this a win-win deal! Thank you!
Charlie, Oxford, GA  04/02/2009
etrailer.com defines customer service! Ordered merchandise on Monday, received it Wed. Good value & fast delivery. Keep up the good work.
Shane, Pima, AZ  04/02/2009
Order was filled and shipped the same day. Well done etrailer, I highly recommend doing business with this company.
Ronnie, Garden City, SC  04/02/2009
One of the best companies I have ever dealt with.
Andrew, New Windsor, MD  04/02/2009
Outstanding!! Thank you This is my 2nd hitch from you guys and I must say your customer service and prices made me come back!!
Ken, Georgetown, CA  04/02/2009
I found your prices excellent, the site easy to use, and your prompt responses concise and easy to understand. So, after I placed my order I placed a telephone call to my son. I knew [he] was looking for a tow package as well. I passed the info along. He was on the road so I looked up a tow package on your site for his Toyota Tundra. [He], through my assistance bought his tow package a couple hours after me. Word of mouth is a great sales tool when providing good prices along with good service. I/we look forward to receiving our orders.
Renee, Hammond, NY  04/02/2009
Excellent customer service. We received updates regarding the status of our order - and the shipping was ON TIME!!!
David, Chapel Hill, NC  04/02/2009
I always buy my trailering equipment at etrailer. They have the best prices and great customer service. I highly recommend them.
Bob, Rutherford, NJ  04/01/2009
Excellent website complete with installation videos. Because of the way the website allows you to specify your vehicles make and model up front, I was able to order with high confidence that the items I wanted would actually fit my vehicle. And their shipping speed is fantastic - everything arrived in just a few days even though I took advantage of the free shipping option. I am completely satisfied with my purchase.
Ralph, Normal, IL  04/01/2009
I placed my order on Sat afternoon and it was at my door when I got home from work on Tues. They had the item in stock, I got e-mail confirmation and tracking info right away. The website was easy to use and the price was right!
Don, St Francis, MN  04/01/2009
I ordered a T-One connector on Monday... in my hands on Wednesday. Shipping cost less than $5. They confirmed my order immediately and provided tracking information as soon as it was available. Excellent web site and great service.
Bryan, Seattle, WA  04/01/2009
Excellent price. Fast delivery. Great communication from the friendly staff. Whats not to like?
Donald, Orland Park, IL  04/01/2009
Very professional internet operation. I will be coming back for a brake controller for my Tundra.
Danny, Taylorsville, NC  04/01/2009
I have been very impressed with etrailer service. My first order with etrailer but not my last. Thanks!!
Tom, Tempe, AZ  04/01/2009
Great Website. Easy to find items. Really like the video for installation help. Item arrived faster than expected with upgraded shipping for free. I will definately recommend to others.
Richard, Woodstock, IL  04/01/2009
Fast and accurate. Great communication. Thanks
Rick, Royal Palm Beach, FL  04/01/2009
Wow! That was quick ! Great service at a great price! I love you guys. Ordered a hitch, a lock and a tow rope, Got them shipped very fast and got exactly what I ordered. I will be back for more and I will tell others about your great website! Thank you very much
Tim, Marblehead, MA  03/31/2009
Thank you for your prompt, thoughtful, and courteous service. You have made it a pleasure to do business with etrailer.com
Michael, Nashville, TN  03/31/2009
This was the fastest I have ever received a product online. The communication & service are unparalleled I recommend & will be a repeat customer.
Chris, Bridgeville, PA  03/31/2009
I just wanted to let you know that E-Trailer rocks!!!! This is the 2nd time I have ordered from E-trailer and was extremely pleased. I had my shippment within 3 days of placing my order. The hitch was very easy to install and fit like a glove!!! I would highly recommend E-Trailer!!! Thanks Again! Chris
Justin, Dekalb, IL  03/31/2009
Thank you so much for everything. I usually spend about three days researching and comparing items before purchasing. I looked at one more website and talked with another representative from a different company and realized I wanted to deal with you. It's hard to put a price tag on professional, courteous, and enjoyable service.
Roy, Hopkinton, MA  03/31/2009
Fantastic experience! Website great, order received quickly in great condition. Would reccomend etrailer to others.
Bill, Temperance, MI  03/31/2009
This was my first time shopping with etrailer but you can bet it will not be my last. The item I need was easy to find and in stock. They also had the best price on the net. Thanks for the quick service and good pricing.
David, Macedon, NY  03/31/2009
I'm very pleased. Very fast service and true to their word honoring the low price guarantee
David, Edwardsville, IL  03/31/2009
This is the second hitch I have purchased from etrailer and I have been happy with both purchases. The quality of their product is first rate and their website and shipping times are excellent. I highly recommend etrailer.
Marshall, Prescott Valley, AZ  03/30/2009
Easy-Very easy to order. Customer service great, the best.
Sam, Cibolo, TX  03/30/2009
I placed my order and the same day I received several e-mails with status updates. The part was shipped very quickly and arrived ahead before promised. Etrailer offered a very good price on a part that fit exactly as stated and took only 10 minutes to install. Thanks Etrailer!!
Jim, Hastings, MN  03/30/2009
I found e-trailer very easy to do business with and would recommend them to anyone. If the products are as good as their service, then they have found a regular customer.
John, Carbondale, CO  03/30/2009
First time customer - I placed the order and was acknowledged in less than a minute - Shipped in less than 12 hrs and e-mail information was provided immediately and followed up with tracking info. Very impressed with the response that I was given for the order I placed. 5 star job.
Thomas, Alexandria, VA  03/30/2009
It has been a great experience doing business with etrailer. Questions were answered promptly and very professionally. Can't wait to receive the items. Thanks for everything.
Ken, Keswick, ON  03/30/2009
Great website, fast international shipping of a quality product. Thanks
James, New Castle, PA  03/30/2009
I ordered a hitch and wiring harness for my Suzuki XL7. Everything came in 3 days. Easy to install with a little elbow grease, everything was on and in place in 1 1/2 hours. I didnt have to call anyone because it all happened as they said it would.Thanks, you saved me over $200. in installation fees.
Melanie, Ft Dix, NJ  03/30/2009
I placed my order at 9:00am, I got an email with a UPS tracking number at 11:00am. I placed my order over the phone and the associate was extremely helpful, ensuring the parts would fit to my vehicle and offering accessories, like locks and tie downs. I will be ordering from this site again.
Dave, Metamora, IL  03/29/2009
My second hitch from etrailer. Service is phenomenal. I dont know how you guys do it. Unless you own the shipping Co. also Hitch installed easily and is great. Dave
Mark, Odenton, MD  03/29/2009
Excellent service and fast shipping. These are good people do do business with.
Wayne, Clinton, CT  03/28/2009
Great place to do business with very fast shipping, and great products.
Alvin, Grand Forks, BC  03/28/2009
I was very pleased with my online order from etrailer. The parcel was shipped from their US location and arrived in Canada within 1 week. The price was excellent compared to buying it here. Without a doubt I will do buisness with etrailer.com again.
Phil, Temple, GA  03/28/2009
This was my first time to order from etrailer. I placed an order on Tuesday and received it on Friday of the same week. This was shipped UPS ground too. I am totally pleased with the merchandise and the service from etrailer. The person that did the packaging for shipping put extra effort into the product for shipping. I will recommend this company to my friends and will use them again. Thanks Phil
Jason, Ponte Vedra, FL  03/28/2009
Great product. Only place I could find this kit with the relays you need for a Titan without spending three times as much at the dealer.
Garry, Bakersville, NC  03/28/2009
Great business to buy from.xI would recommend to anyone.
Don, Oak Lawn, IL  03/27/2009
I was very satisfied with the entire process. The hitch is a superb quality at a great price. I was kept informed at every stage of the buying/shipping process. I would definitely purchase from etrailer again.
Peter, Chelsea, MA  03/27/2009
I ordered some replacement tail lights and a grease gun. The transaction was very pleasant. I received confirmation of my order and a notice of shipment. The shipment arrived quickly, packaged safely. This really was a nice transaction. Thank you, Peter
Bob, Lebanon, PA  03/27/2009
Ordered my Hidden Hitch and electrical wiring on weekend and received the order, in Pennsylvania, on Wednesday via UPS Ground Free shipping Everything received in good condition.
Daryl, Griffin, GA  03/27/2009
Received your package 3-27-09 and was very impressed with your effeciency in delivering my order. Everything works fine. Again thank you.
Joe, Altamonte Springs,FL  03/27/2009
Ordering the towing mirrors for my 2004 Dodge Ram was so very easy and they were shipped and received much faster than I thought they would be. I tried them on the truck and they fit great. Thank you for your quick turnaround time. sincerely Joe
Mike, Myrtle Beach, SC  03/27/2009
Fast and easy. Even at standard shipping rate item was delivered fast.
Peter, Center Lovell, ME  03/27/2009
Great Service, fast and safe shipping! Thank~you!
John, Crestline, OH  03/27/2009
Intuitive website, only 3 clicks for 5 choices. Fast service, best price.
Larry, Willowbrook, IL  03/27/2009
Best Deal on the Net. Saved $20 compared to all the other sites and with free shipping was a great deal. Was really impressed with the on-line installation video showing me my actual hitch and what it looks like installed on my car.
Dave, Phoenix,, AZ  03/26/2009
I would highly recommend etrailer as a site for all your needs in their line of products. My order was handled with a very high priotity status, and I only ordered a small item. Their prices and shipping cost would be very hard to beat, as I have shopped around to numerous sites, and no one came close to meeting my demands as they did. Again, I thank you etrailer. From a very satisfied customer.
Russ, Truckee, CA  03/26/2009
Very impressed. Your prices are good and the customer service is excellent. So far I have only ordered two times from you but each time the shipments were timely and the follow up emails are great. Its nice that you treat customers as if they were friends. I will definately recommend you to friends. Keep up the good work and thank you.
Dusty, Elkview, WV  03/26/2009
GREAT transaction! great communication from salesman. very fast and cheap shipping. I hope to do more business whith this company in the near future. very happy customer!!!!!!!!!!
Ken, Niles, IL  03/26/2009
Excellent and fast service. Customer service department was fantastic at answering all questions. Would absolutely purchase products in the future. AAAAA+ Thanks again
Charlie, Salisbury, NC  03/26/2009
Great products, fair prices and great delivery. I will be a return buyer and tell others how satisfied I am with etrailer.
Giovanni, Rochester Hills, MI  03/26/2009
good fast experience will order again
Dallas, Grants Pass, OR  03/26/2009
What terrific service. I ordered on 3-24-09 in the afternoon, and received on 3-26-09 10:00 in the morning. Very good service. I recommend etrailer for a good shopping experience. Thanks Dallas
Jerry, Hill City, KS  03/26/2009
Got my order placed and delivered 70 pound plus package within 48 hours with no special service asked for. Great Job!!
Jim, Carlisle, IN  03/26/2009
Hitch arrived quickly, very easy to installeven for a 64 year old man, good price, good buying experience.
James, Reeds, MO  03/26/2009
Hey thanks for making sure the order was good to go. I received the hitch on Friday and got put it on Saturday night. I was very pleased with the service I received from you and your company.
Cas, Parlin, NJ  03/26/2009
Very satisfied with product, price, and customer service
A.K., Sumrall, MS  03/25/2009
We really need to get your folks to run our government. Everything would get done fast and right the first time. Super service. Thanks
Arthur, Phoenix, AZ  03/25/2009
This was the 1st time using etrailer. I am very impressed with your company. It seems that you have not forgotten what customer service is. It has been the most enjoyable experience I have had with online purchasing. The communications was excellent the tracking was excellent as well as the shipping. Thank you for making this so enjoyable
John, Newport News, VA  03/25/2009
great service I would recommend this site thanks
Dave, Greenville, CA  03/25/2009
Great site, found and ordered what I wanted in less than 10 min.!!! I will return.
Michael, Birmingham, PA  03/25/2009
Great job ! Parts shipped within 3 hours of placing the order and arrived 2 days later. Fantastic. I would definitely use this service again and will recommend it to all.
George, Myrtle Beach, SC  03/25/2009
I've used etrailer.com twice and both times have been very impressed by the efficiency and speed of service. I've yet to find a vendor who can compete with their prices and the fact that it arrives as described and on time has me locked in as a regular customer. Try 'em you'll like them!
Chuck, Tinley Park, IL  03/25/2009
Really fast service, delivery, order tracking, all in stock and better pricing than comparable websites. Great Job!
Brendan, Santa Margarita, CA  03/24/2009
Fast shipping and great customer service. Honored their low price pledge. Installation was easier than I expected. Perfect fit, and who says you cant put a hitch on a hybrid!
Russell, Wexford, PA  03/24/2009
This is the third time I've ordered products from etrailer. Best products and best prices on the web hands down. Shipment is fast, packaging great. Only issue was the UPS driver had some trouble getting the cargo carrier up to my porch!! Thank you for great products!! I will continue to use etrailer for all my etrailer needs!!
Dale, Northport, NY  03/24/2009
Amazingly fast shipment.. I cant wait to install my new exhaust system. Thanks
Bryan, Omaha, NE  03/24/2009
Great site, great price, very easy and quick shipping!
Casey, Rochester Hills, MI  03/24/2009
Great website for truck accessories. Tons of hitch covers and other stuff. Ordering was simple and easy. The delivery was quick. Customer service sent helpful e-mails with great info. I recommend etrailer.com to anyone looking for great truck accessories.
Bradly, Blacklick, OH  03/24/2009
Thank you etrailer.com for the great service. By far the best service I have received online in a long time. I will be shopping again here soon.
Sam, Mifflintown, PA  03/24/2009
Fast shipping. Very easy to install. Very happy. Sam.
Steve, Evanston, IL  03/24/2009
I’m astounded in the best possible way! The website was clear and easy to navigate. It made picking the appropriate products a snap. Still, I had a few questions so I called the toll free number to inquire. The associate answered all my questions without missing a beat. Not only did I find her knowledgeable but also very pleasant and friendly to work with. While I was on the phone, I ended up placing my order right then rather than going back on line. After placing my order, I promptly received e-mails to inform me of the order status. To my utter amazement, the order arrived at my Chicago office early the next morning. That’s about 18 hours from order placement to delivery! The items a hitch and modulate were well packaged and protected from any potential damage from shipping. From start to finish, etrailer.com gets an A+ in my book.
Eric, Swartz Creek, MI  03/24/2009
Great etrailer experience. They had all I needed in one spot. Easy to navigate web site.
Michael, Fort Mill, SC  03/24/2009
Thanks for the great customer service. The web site is easy to use. The hitch was simple to install and required no drilling or modification of any kind. It was clearly designed to be a perfect fit for my vehicle and it looks and works great..I was stunned when my order was delivered from Mo. to SC in just over 48 hours. THANKS AGAIN
Sam, Pearisburg, VA  03/24/2009
Great company with fantastic customer service. Shipping was even faster then I expected
Richard, Waterbury, CT  03/24/2009
Everything I ordered came quickly. Great quality both times I dealt with etrailer
Dennis, Kyle, TX  03/23/2009
Fast shipping and great price. This lock is perfect for anyone with 2 1/2 inch reciever hitch like the new chevrolet 3/4 ton pick-ups.
Jason, Minocqua, WI  03/23/2009
Great price, low shipping costs, shipped right away, great response time, great product, nice doing business with your company,
Bertha, Brawley, CA  03/23/2009
I think its great It's so easy. I've seen other websites but etrailer is better and easiest to find what you want and need.
Charlie, Summerfield, FL  03/23/2009
I am very pleased with my new draw-tite hitch. It is better than I thought it would be. It was so easy to install that it took me less than the 25 minutes that they estimated it would take. I had it on in 22 minutes and things put away. The hitch is much heavier than my neighbors hitch that he received from another company.
Edward, Manitowoc, WI  03/23/2009
I purchased a trailer hitch from etrailer.com and found the staff to be very helpful and considerate . They e-mailed me with the status of my new order immediately and also of the ship date which was the same day of the order . They even upgraded the shipping from standard to priority at no charge to me . I highly recommend you give them a try with your business .
David, Wallingford, PA  03/23/2009
Great product, installed in 10 minutes. Works great. Thank You
Bob, South Hadley, MA  03/23/2009
very fast! no hassles! A+
Anatoliy, Philadelphia, PA  03/23/2009
Fits perfect. Free shipping is great
Don, Rockledge, FL  03/23/2009
Etrailer has been a pleasure to shop with. Not only are there prices lower than other websites but there customer service has been great. I have recommended them to my friends and will do business with them again!!
Michael, Murray, UT  03/23/2009
Fast service and easy ordering. Would definitely recommend etrailer
Rhonda, Marshalltown, IA  03/23/2009
I ordered a cargo hauler and it came missing a part. I phoned and they sent out the missing part immediately. My purchase was upgraded to a faster delivery speed and I am very pleased with my purchase. I will definitely buy here again.
Dan, Culbertson, NE  03/22/2009
Wiring worked as described. Very fast shipping. Great website.
Gary, Tehachapi, CA  03/22/2009
I found your website by accident while surfing the web for specific products. How lucky was I to have found it. Both times I've shopped Ive found the products I needed and they were explained in detail. Additionally the swiftness that the orders are shipped is also a postive experience. I'm sure I'll need additional products in the future and your website will be the one I use. Thanks again.
Mark, Glendale, AZ  03/22/2009
Excellent service. Fast shipping and a great price.Thanks
David, Ballwin, MO  03/22/2009
You guys are QUICK
Raymond, Montoursville, PA  03/22/2009
The service was great, Received order in about 48hrs. Installed it in about 30min. The wiring harness makes it easy. Thank you very much for the great service, would recommend to anyone.
Roger, Dubuque, IA  03/22/2009
Whats not to like, good prices, excellent communication and they really appreciate your business.Thanks, Roger
Tom, Rockford, MN  03/22/2009
Thanks for the QUICK service and great prices.
Jay, Jacksonville, FL  03/21/2009
Finding the part, then ordering online with etrailer was perfect. From the confirmation of my order I was e-mailed of the status till I received it. Etrailer sets a great example for ordering online. Thanks Jay / Florida
Jack, Ferndale, CA  03/21/2009
Your web site was very easy to navigate, and you had everything I needed for the job at hand, and reasonable pricing as well.
Blake, Clemmons, NC  03/21/2009
Great communication!! They did not have all parts to ship out right away, but expedited the shipping when the order was ready. They kept me informed every step of the way.
Brice, Purcellville, VA  03/21/2009
Nice transaction. The item was exactly as described and shipping costs and time were reasonable. Very good value for the money. Thanks, Ive bookmarked you!
Rachel, Marietta, GA  03/21/2009
I ordered my hitch Wed afternoon after reading good reviews on etrailer and the hidden hitch I ordered for my vehicle on a blog. They shipped the hitch Wed night and I received it Friday! Barely 48 hrs after ordering it was sitting on my front door step! And the shipping was free. : The hitch is in great condition...very satisfied with my experience. Thanks for the great service!
Jake, New Hope, PA  03/21/2009
Great service, great products, and a fair price. Salesperson was very helpful. I enjoy doing business with this outfit.
Anton, Temperance, MI  03/21/2009
You guys are great! Great prices, customer support and fast shipping! I am definately will recommend you in the future.
Dean, Challis, ID  03/20/2009
Excellent transaction with very prompt shipping.
Nathan, Bolivar, PA  03/20/2009
Etrailer.com is fantastic. Their people keep you totally informed of your order. I got 3 emails for my order. 1 saying they got the order. 1 saying it was being worked on and should ship, and another saying it shipped and how to track it. Their prices are the best I have found anywhere on Hitches and they are the only ones I will ever buy from.
Karl, Cleveland, OH  03/20/2009
Simple, fast way to shop. I found the people friendly and very professional. I would reccomend highly.
Norman, Laferia, TX  03/20/2009
Great etrailer fast shipping and good communication pleasure to do business with
Dave, Laramie, WY  03/20/2009
Great shopping experience. Searching for my part was a breeze, finding and printing the instructions, verfying i had the right part, etc. Thanks very much etrailer!
Andrew, Somerset, KY  03/20/2009
Website is awesome, product selection is awesome, pricing is guaranteed, service is awesome, shipping is awesome... AWESOME! I would highly recommend to everyone!
Paul, Roseville, CA  03/20/2009
I enjoyed your site very much. The videos are a nice touch and helped me make my decision. The details of the products are great and the ordering process was easy. I will be ordering again from your site soon.
Lewis, Tulsa, OK  03/20/2009
Kept me well informed from the minute I bought the unit including the time it was shipped. Good company.
Gordon, Roscoe, IL  03/20/2009
I dont normally take the time to comment on a purchase experience, but this time I had to. This was a rare case for me, because I usually know exactly what I want and I just look for the best cheapest place to get it. I honestly had no idea what model bike hitch to get until I watched some of the demo videos on the site. I ended up choosing the Softride Element model, and when I couldn't even find it locally and wasn't willing to get a different model, I placed my order. All I can say is WOW! My order got to me within 2 days and that was with standard shipping. Great product education and excellent customer service from start to finish. I will definitely be ordering additional items from here.
Kerry, Rockwall, TX  03/19/2009
I have shopped/purchased twice now at etrailer and both times it was a very satisfying experience. Great products, pricing and shipping. I have recommended the site to numerous folks for their trailering needs. Also, I find your posted/linked product install videos as well as install manuals SUPERB! Nothing I like better as a DIYer than to see and read about the project I am about to undertake. Etrailer, please continue to add those features to as many products as applicable etc.. I will return, guaranteed! :- Thanks for the great service Etrailer.
Jon, Overland Park, KS  03/19/2009
Very fast shipping, and the hitch arrived in pristine condition, including instructions and mounting equipment specifically for my car. Very satisfied customer!
Carol, Colorado Springs, CO  03/19/2009
I ordered a hitch rack and locking pin on a Monday and received it on Wednesday. The product looks like it will be just what I wanted and the shipping was super fast!!
Curtis, Austin, TX  03/19/2009
They had my oddball part in stock, it shipped immediately, it was inexpensive, and it arrived a day and a half later. I own a small mail-order parts company, and etrailers customer service and shipping puts ours to shame.
Pete, Rocky Hill, CT  03/19/2009
Thank you for your response and update regarding the status of my shipment. I look forward to recieving the items I ordered. The fast turnaround time on these items will allow me to complete my project ahead of schedule.
Ulysses, Huntsville, AL  03/19/2009
So far so good....order was quickly handled and I was kept informed as to what was hapening in the next phase...i.e., shipping. Lastly and more important to me..was the cost. Best price I could find on the item I needed....and free shipping. Folks were very friendly on the phone....making me feel appreciated.
Olaf, Cordele, GA  03/19/2009
It was a very good experience. I had a 5 minute wait for an associate to take my order but once she on the phone with me I totally understood why I waited. She was very helpful and answered all my questions in a reassuring and professional way.
James, Pewaukee, WI  03/19/2009
It was very easy to find what I needed and ordering was quick. Your web site was set up very well and I would certainly come back for any other needs. I also gave the site information to the salesman who sold me my truck so he can give the site information to anyone else that may need parts
Jim, Lockbourne, OH  03/19/2009
Good prices and quick order fulfillment. I will certainly shop at etrailer.com in the future.
Mike, Niceville, FL  03/19/2009
I needed wheel bearings fast and that is what I got. I was amazed by how fast I recieved my order. Thanks etrailer.com!
Dustin, Layton, UT  03/19/2009
I shopped around for this wiring harness for quite a while. I ordered from etrailer.com because the price was nearly half what others were charging. Sometimes customer service will suffer when prices are lower but that is not the case here. etrailer.com shipped my order within two hours of placing it and updated me with shipping information as soon as it was on its way. Thank you for a great experience!
Kiarash, Southaven, MS  03/18/2009
I usually do not leave feedback on sites like these, but thats because I have never been this pleased with an online order. Communication, item descriptions, and shipping were all fantastic. Completely satisfied. Would definately recommend this site to my friends & family.
Daniel, Huntsville, AL  03/18/2009
One word,Awesome....I was worried about service, but etrailer.com went up and beyond my expectations.....Great, hassle free shopping experience. Thx
Hank, Lafayette, LA  03/18/2009
Thanks etrailer. Ordered a Reese 5th wheel hitch on Monday received it free shipping from UPS on Wednesday. Great price, quality product, fantastic service. Wwill I be back? You Bet!!!!
Jerry, Searcy, AR  03/18/2009
I have recieved my order and everything is as it should be . Thank you very much. It has been a pleasure doing business with you.
Mark, Webster, NY  03/18/2009
Shipping was very fast! The wiring kit was easy to install and the best way to go. The reciever was installed in 20 minutes with no modifications. The instructions were right on and simple to follow.
James, Orland Hills, IL  03/18/2009
Such great service and great products.
Vaseem, Pittsford, NY  03/18/2009
great selection of products at good prices, and prompt service.
James, Monroe, WA  03/18/2009
Online shopping was great. Product arrived on time. Installation of hitch on my 01 Accord was very well-instructed & easy, even for this mechanically-challenged older person. Thank you.
Dallas, Steilacoom, WA  03/17/2009
You folks at etrailer are great. This kind of service is the reason that I always think of you when I have towing or auto lighting needs. Keep up the good work!
Jason, Brantford, ON  03/17/2009
WOW, that is quick. Item ordered on-line and within 3 hours its shipped. Fantastic!
Ken, Hahnville, LA  03/17/2009
I ordered the custom fit fifth wheel frame mount and rails for my 2007 HD2500 Chevy crewcab short bed truck and had it at my house in 3 days. That was amazing. I also ordered the custom wiring harness for my truck but the mounting self tapping screws that came with the plug where not long enough to go through the plug cover much less the bed wall. Other than that it took longer to remove the heat shield than it did to install the hitch. The frame brackets fir perfectly and the dimensions given with the installation instructions allowed the bed rail holes to line up with out any problem. I will order form etrailer again and have recommended etrailer to a lot of my friends. Cant wait for Thursday to get here so I can hook up my fifthe wheel and get out in the open air and kick back and enjoy the good times.
Jeff, Hanover Park, IL  03/17/2009
Ordered the part UPS Ground on 3/16 and received it on 3/17. Outstanding service! Thanks.
Bob, Bloomingdale, OH  03/17/2009
Equipment came in as promised and the installation went perfectly. The instructions were precise.
John, Portage, IN  03/17/2009
Thank you at etrailer my experience was great. I got everything I ordered with no problems, all the updates on shipping was very helpful. very good quilty and the shipping was fast. I would recommend you to everyone.
John, Freehold Twp, NJ  03/17/2009
great selection of hitches, super prices, and fast shipping. Hitch buying doesn't get any better!
Paul, Richmond, VT  03/16/2009
so Far Great!
Gregg, Lancaster, PA  03/16/2009
Thank you for providing such good service. It was quick and everything fit my car perfectly. Thanks again for the great service.
Ben, Gardner, KS  03/16/2009
This was great! I received my hitch a few days earlier than expected. I got it put on our Honda Pilot by myself in about 25 minutes. The electrical connections were even easier to put on. Thanks E-trailer for making this transaction go smoothly. Ben
Jim, Oak Island, NC  03/16/2009
I have ordered several truck parts from etrailer and have spoken with 3 operators and have had nothing but excellent, professional results each time. My questions have always been answered each time I call. Thank You Jim
John, Pittsburgh, PA  03/16/2009
Good prices - Free shipping - Hitch Hunter made the choice very easy! Web site makes shopping easy.
Jim, Oswego, IL  03/16/2009
We recently ordered a Draw-Tite and Sportrack Bike rack. Ordered on a Monday morning and was at my door the next morning. Fantastic service. Both are well made and easy to install. Thanks.
Robert, Elk Grove, CA  03/15/2009
The hitch and wiring harness arrived on time. Both were easy to install and are working perfectly!
Seth, Sioux Falls, SD  03/15/2009
I ordered my hitch after viewing how to install in on Youtube. It showed up on Friday after ordering on Tuesday. I installed the hitch and lighting connector in less than 2 hours by myself again, videos for both were online at Youtube. I used it on Saturday and was very pleased. EXCELLENT prices, AWESOME timing, PERFECT training videos and GREAT value - thank you etrailer!!
Barry, Douglasville, GA  03/15/2009
I ordered the T-One Wiring Harness 118369 after watching the installation video on the site. I never realized that there was a factory connector for my 2003 Jeep Cherokee. Long story short: Ordered on Monday, arrived on Wednesday, installed in 5 minutes just like the video showed.
Dave, South Lyon, MI  03/15/2009
Thanks etrailer. I had to find a trailer hitch for my Taurus X last August, and looked everywhere I could think of for a wiring harness including local trailer supply stores. I had to put this all together in 2 days. Nobody could help me with the wiring. I had to splice the wires in and that was not simple. I recently stumbled on your site, and you had just what I needed. You shipped it fast, and its now installed and working. Thanks so much for your prompt service. Keep up the good work!
Eric, Yakima, WA  03/15/2009
Second time I've oredered from etrailer. Amazed at the turn-around time. I had my order in four days, WITH the free shipping. I will definately not hesitate to use etrailer again!
Gordon, Garyville, LA  03/15/2009
The process of ordering from etrailer could not be simpler. Within 2hrs of making my order, I received an e-mail from e-trailer confirming my order. Within 24 hrs I received an e-mail from etrailer confirming that my order was shipped, and also provided tracking information. Cant wait to receive my order. Thanks etrailer
Timothy, Remsen, NY  03/14/2009
Ordered the Pro series Sc weight distribution by Draw Tite Hidden Hitch & Reese, I received my order in four days, everything was in order, I was completely satisfied, great place to buisness, and I also checked prices on other sites, etrailer beat them all! Thanks Tim
Carl, Sugarloaf, PA  03/14/2009
Ordering was fast and easy.Shipping was quick.
Gary, Keene, TX  03/14/2009
You guys are absolutely a class act! Your communication is top notch. I ordered the GearDeck 17 series cargo carrier and I love it. The most impressive thing to me is the fact that you didnt charge my card for anything until after I received it which was very quickly.
Bob, Albrightsville, PA  03/13/2009
Everything was great. Took longer to get it unwraped than to put on! Hitch and rack seem to work great. Also got here when they said it would.
Robert, Manooka, IL  03/13/2009
Very Very good job all around. Top notch Well run.
Alan P., Jefferson, NH  03/13/2009
I cant believe it, an online business with down home customer service. What a great shopping experience. This is the way all businesses should treat their customers. I have bookmarked this site in bold letters and plan on checking them first for any of my future parts and accessory needs. I tell everyone that I talk with about etrailer.com. Keep up the great work, it really does make a difference... Thanks Alan
Adam, Mayfield, KY  03/12/2009
Product was exactly as described and shipping was very fast. I will definately order from here again.
Walter, Andalusia, AL  03/12/2009
Thank You so much for your service!!!! I got my product early and I will therefore be able to make my move from Alabama to Texas on time. Thanks again. Walter
Gregory, Gaithbusburg, MD  03/12/2009
I called in to order my parts and the young lady that answered the phone was very helpful and knowledgeable about the products. I liked the response in e-mail about my shipment.
Jose, Plano, TX  03/12/2009
Excellent service, the service and quality the product is superior than other.
David, Hanna City, IL  03/12/2009
Fantastic experience purchasing from etrailer. Products in stock! Shipped nearly immediately! Received the next day and I did not request next day. I will recommend etrailer to anyone wanting to purchase automotive/rv parts & supplies. Thanx etrailer for the GREAT service.
Steve, Bronson, MI  03/12/2009
I ordered a brake controller with the factory plug in. Came in mail in a few days. Got the controller installed and all is working fine. Great communication on order status. Will buy from etrailer again.
Michael, Apache Junction, AZ  03/12/2009
Cheapest place I've found and that says a lot !
Paul, St. Augustine, FL  03/12/2009
My third order from E-Trailer Customer service is outstanding. Orders are shipped same day, tracked by UPS with estimated delivery date. FREE shipping on last order saved $$$$. Thanks, Janice
Sam, Ft Myers, FL  03/12/2009
Placed my order by phone on Friday 03-06-09. At this time I was told that my order would ship ASAP. I was also told that I could expect my order to be delivered around Wed. of the next week. Not only was I pleased the price of the Sport Rack but also the speedy delivery of my order. Thank You Sam
Joel, Cary, IL  03/12/2009
I really can't tell you how much I appreciate the level of customer service that I get from e trailer. It's really rare today to find a company that does so much for their customers. You've more than earned my business. Thank you so much!!
Gary, Dover, PA  03/11/2009
Teriffic shipping time and great price. Thank you
Paul, Nacogdoches, TX  03/11/2009
Every time I purchase from etrailer I am amazed at the price and service. Its always outstanding. I would not buy from anybody else. Whats great is everytime I go looking for a new hitch or bike carrier etc, it seems to always be on sale, and free shipping!
Gregory, Fayetteville, IL  03/11/2009
Prices are fantastic and very fast shipping. Everything organized to make it easy to get what you need. I will buy again in the future.
Chief Ricky, Addis, LA  03/11/2009
Product selection was great with speedy shipping. Product was better looking than described. This LSU hitch cover is on the rear of a police package 2009 Tahoe.
Larry, Pleasant Lake, MI  03/11/2009
My order was processed on Sunday and delivered on Wednesday. Great service.
Ken, Fort Worth, TX  03/11/2009
SUPER FAST THANK YOU!!!
Gary, Olive Branch, MS  03/11/2009
Great Service! Great Prices! What more can I say? I will continue to shop etrailer.com
Russell, Goshen, MA  03/11/2009
Wow! These guys dont fool around. I saved $125 bucks. etrailer.com had the best price by a mile and free shipping to boot. Now thats how you take care of your customers in a bad economy!
Jerry, Oakland, MI  03/11/2009
This is the first time that I purchased something from Etrailer.com. The website is easy to navigate, the service is exceptional and the prices are very competitive. I wont hesitate to use them again.
Tom, Davenport, FL  03/11/2009
Etrailer was great. Their website made it very easy to find the parts I needed for my truck. The information I received made it very easy to install both a Class III trialer hitch and light kit. Thanks again
Paul, Silver Spring, MD  03/11/2009
The hitch and wiring harness I purchased for a relatively rare car VW Passat 4-Motion SW based on the very informative etrailer web site were delivered promptly, were just what I needed, and fit perfectly.
Jeff & Kelly, Michigan City, IN  03/10/2009
Great RV Supply Business. Superb communication and ultra fast shipper. I will alway check with Etrailer before I buy anything our RV needs. Respectfully, Jeff & Kelly
Thomas, Nocross, GA  03/10/2009
Great Selection and THE BEST Prices. Ordering my hitch from etrailer cost me half what it would have anywhere else on the web. My order was shipped fairly quickly. All in all, I am very happy with my purchase from etrailer and would recommend the site to anyone in need of anything trailer related.
Robert, Needville, TX  03/10/2009
Great business to deal with . Great customer support, fast shipping, and great prices. Thanks
Ross, Reynoldsburg, OH  03/10/2009
Etrailer always has what I'm looking for. They always have it for the right price. I don't even bother with other suppliers because I always end up back at Etrailer. I'll be a lifelong customer.
Chris, Albuquerque, NM  03/10/2009
The customer service, shipping speed, and prices of etrailer.com are all top notch! If they carry what I need, they will no doubt get my business. Thanks!
William, Joliet, IL  03/10/2009
I placed an order on Saturday and on Tuesday I received my order. Very fast service Thanks so much
Dave, Adams, NY  03/09/2009
Great Selection! Decent prices w/ free and super fast shipping.
Kelly, Greenfield, IN  03/09/2009
This was one of my all time best internet transactions. Delivery was less than 24 hours after ordering. The how to video on my wiring harness install eliminated all guess work and only took me 7 minutes. Free shipping to boot! Im sold customer for life!!!
Ed, San Jose, CA  03/09/2009
Very good experience. Andi was knowledgeable and helpful. Ill shop here again.
Chad, Wesley Chapel, FL  03/09/2009
Wow is all I can say @ the new Class III Trailer Hitch from Valley! It was so easy to install! The Craftmanship is Very Good! Start to Finish was @ 45 minutes...BY MYSELF!!! I also purchased the Wiring Harness for the Trailer Hookup. It was just as easy! E-Trailer is all that and a bag of chips! I will be back to purchase everthing trailer!
Calvin, Lake Stevens, WA  03/09/2009
Totally satisfied! I will definitely be a return shopper. Thanks again!
Jolie, Las Vegas, NV  03/09/2009
Nice price, friendly service, quick shipping. Thank you.
Mike, Hartland, WI  03/09/2009
These guys are great. I have bought twice from eTrailer and both experiences have been great. Each time the products shipped inside of a day or two.
David, San Leandro, CA  03/09/2009
I've ordered from these guys a few times, and each time their service and value seem to get better. In this most recent order, one item that was about $150.00 everywhere else they had for less than $100.00, same great quality at a far better price. The deal breaker is their free shipping for orders over $150.00 ....... How hard is it to spend a hundred and fifty bucks, especially with their great prices. Thanks for being customer oriented.
Charles, Edgewater, MD  03/09/2009
I think the prices are very good. The service I received was off the chart...Thank You E-Trailer. I will always shop with you first!!!
Danny, Wayne, NJ  03/09/2009
thanks for a great product and great service-fast shipping what a deal-put me on your mailing list. thank you
Shlomo, Chicago, IL  03/09/2009
Your excellent help and exceptional product knowledge made purchasing products from Etrailer a pleasant experience and I want you to know that. Customers often times are very demanding and can be very difficult and do not take the time to acknowledge good service. I decided to take the time and to say!!!!!!Thank you. Have a nice day, Shlomo
David, Travis AFB, CA  03/08/2009
AWESOME AWESOME!! Had a minor issue with the cargo bag and you guys follow up take and care of the problem in a timely manner. I cant tell you how much I appreciate such AWESOME service! I have and will always recomend your site to everyone that is in need of your merchandise. Heck I will pass the link on and tell people of the great service even if people dont ask. Thanks
John, Moses Lake, WA  03/08/2009
I would highly recommend etrailer. My order was received in a highly professional manner and the order was processed and shipped in a very expeditious manner.
Don, Redmond, OR  03/08/2009
Just a note to let you know that my hitch arrived quickly and with the help of a friend, I got it mounted to my A6 Audi yesterday. If I would have identified ALL the bolts holding the bumper to the car, I would have had it installed faster. Anyway, if someone is an Audi owner and was told by Audi that a hitch is about $6-700 to buy and install, they are robbing you. Do it yourself.
Ken, Sunrise, FL  03/08/2009
I just wanted to say ...you people run a great company. We purchased a 7 way connector and a wiring harness for a GMC van brake control. Everything was in the kit. Everything was functional and your videos and instructions on this site were very helpful and worked to the T. We own our own company and I like to always commend someone when they get it right. Thanks for your help
Paul, Middleburgh, NY  03/07/2009
Great service! I had my order in 3 days. Quality merchandise & people.
Ryan, Killeen, TX  03/07/2009
I ordered a towing package for my Jeep Wrangler. Very competitive prices and they shipped my order very quickly and Im getting it earlier then expected. Etrailer sets the standard for how a online store should be. Thanks Etrailer!
Keith, Lincoln, NE  03/07/2009
Great to work with. Kept me informed about the status of my purchase. Helped to get a back ordered item to me a week earlier.
Felipe, El Paso, TX  03/06/2009
Great experience buying from etrailer. The led strip works just fine. Two thumbs up for all you guys and gals at etrailer.
Ralph, Great Falls, MT  03/06/2009
Very friendly service and fast got just what I ordered and good quality
Tom, Milford, CT  03/06/2009
The produce was good, the price was good and the delivery was prompt. Very satisfied.
Ron, Salisbury, NC  03/06/2009
One of the best shopping experiences I have encountered. Easy to pay, expedited shipping, everything in order, I was truly impressed. I will definately shop here again.
Judson, Chapel Hill, NC  03/06/2009
I have ordered from etrailer.com on several occasions, and they really know how to do things right. Their Hitch Hunter feature is a valuable tool and you cant beat their prices. Ive ordered E-track rails to install in my enclosed motorcycle trailer and the materials are all quality. I will gladly purchase from etrailer.com again in the future.
David, Church Hill, TN  03/06/2009
Very pleased with fast response to e-mails and how quickly the product arrived.
Mark, Ft. Wayne, IN  03/05/2009
Great place to do business with. Always prompt and work hard to make sure your experience is all good! I dont order very much but they make me feel like one of their biggest customers. I would recommend them to everyone.
David, Pace, FL  03/05/2009
This is going to sound like an infomercial, and you may not believe it but it is the truth. Unbelievable service! This is my second order with etrailer.com. My order was shipped within one hour of placing my order! Free shipping! They upgraded my shipping at no extra charge and I am scheduled to get in 2 days!!!! per ups tracking info. I ordered a full size trailer hitch, wiring harness, and lock! This was not a light order and they upgraded me for free!!! One hour service and 2 day shipping and great prices. I will definitely shop here again. Thank you!
John, South Milwaukee, WI  03/05/2009
Just spent 5 minutes putting together my new 3-Bike Carrier for my mini-van. It came in 3 days!!! Thank you for the fast service and high quality product. It will get a lot of use. Three of us are retired teachers and we used to try to stuff our bikes inside our vans. Now we can safely and easily carry them on either the 1 1/4 or the 2 receivers. Thanks again.
Ken, Ottumwa, IA  03/05/2009
On March 3, just two days ago, I ordered a trailer hitch, drawbar and wiring harness for a Toyota Corolla from etrailer.com. That was only two days ago.....this is March 5. The stuff came today and I have the hitch bolted on my car and the wiring harness already installed. Talk about fast shipping......I nearly received it before I ordered it. I ordered standard 7 day shipping UPS but etrailer.com upgraded the shipping to 3-5 days at no extra cost. I got it in two days. The hitch, which I had installed in about 15 minutes, fit perfectly with no drilling or fitting. The wiring harness took a little longer because it takes a while to figure out how to disconnect the electrical plugs that go to the tail lights. If you have a tendency to cuss, those plugs will make you say a few choice words. I think etrailer.com is probably the best online vendor I have dealt with and I will certainly buy from them again if I need something they sell. Good prices, great emails, excellent customer service and lightning fast shipping, you cant do any better than that. Thank you etrailer.com.
Steve, Charleston, WV  03/05/2009
This is the third item that I have purchased from E-trailer, and as usual the ordering and research experience has been easy and most positive. I've found the products to be of high quality and the ordering-shipping process to be very efficient.
Roger, Tucson, AZ  03/05/2009
The people of etrailer were courtious, answered all my questions quickly. I appreciate being kept informed about the progress of my order.
Dennis, Des Moines, IA  03/04/2009
You have been exceptional to work with, love the hitch, will recommend you at every opportunity.
Michael, Southampton, PA  03/04/2009
This is by far the best Customer Service I have seen so far! Thank you!
Paul, Bartlett, TN  03/04/2009
I have been a customer of etrailer.com for about two and 1/2 years. I've made purchases both for personal vehicles and uses as well as for our Boy Scout Troop. They have an excellent assortment of products and very timely delivery. I have had only one glitch with an order and customer service was very responsive and continued to communicate with me while solving the problem. I will definitely be a repeat customer.
Chris, Briones, CA  03/04/2009
etrailer again has exceeded my expections by sending out my order recieved after business hours in order for me to receive it quickly. Thank you!
John, Titusville, FL  03/04/2009
Item arrived in perfect condition. Excellent comunications with staff. A pleasure to do business with.
Charlie, Floral City, FL  03/04/2009
Site was very easy to use. thank you
Brian, Myrtle Beach, SC  03/04/2009
Website provides accurate, detailed info prior to purchase. Very impressed with process of order placing. Shipment arrived in 2!! days. Small bump in that the trailer hitch did not appear to fit 2005 Highlander but resolved fairly quickly when installer called etrailer help line. would have been a problem if I was the person installing since I am not a mechanic/car person. All in all a great experience and has convinced me that online shopping can be a positive experience.
John, Gainesville, FL  03/03/2009
Over the years I have ordered a variety of items including a hitch and brake controller. Never any problems and always very prompt and courteous service. etrailer.com ROCKS!
Troy, Fort Polk, LA  03/03/2009
With the selection of parts avalable I was able to find just what I was looking for. And the prices are fair. I really like the free shipping. I have ordered from etrailer.com in the past and I received my order with in 7 days. I have added etrailer.com to my internet favorates and will use this site for all my trailer needs for future orders.
Ryan, Kenmore, WA  03/03/2009
The product was outstanding and at a very competitive price compared to other sites I found. The product was delivered very quickly and the quality was excellent. Even better than I expected from the pics. This is the first time I have used this website but will certainly use them again for future products. I would recommend this site to anyone I know.
Sophoin, Fall River, MA  03/03/2009
You guys are the best love doing business with you, thanks
Adrian, Huntington Beach, CA  03/03/2009
Great shopping experience once again. Very quick and great communication. This is the first place I go for all my cargo needs.
Myron, Caro, MI  03/03/2009
These guys treat you like you are their only customer. They take away any fear of ordering something online. etrailer is going in my keeper box. Myron
David, Mountain View, HI  03/02/2009
Excellent service, cant beat the prices, way cheaper even with shipping than here in HAWAII, good products too
Danny, Rockingham, NC  03/02/2009
Etrailer rep. was extrememly knowledgeable and quickly had me on the right path. She has continued to folllow up even after product purchase to ensure everything has been taken care. First class customer service.
David, Dodge, TX  03/02/2009
Excellent service
Dannon, Saint Louis, MO  03/02/2009
Amazing shipping... was on my front porch in less than 3 business days with standard shipping. Cheaper prices than anywhere else. Havent installed yet but looks like it will be easy.
Wade, Midwest City, OK  03/02/2009
My experience with etrailer.com has been excellent! I ordered a hitch and wiring harness for my 2005 Honda Pilot. I received my order very quickly and the installation of the products was very easy about 40 minutes for both. I was so impressed that I ordered a hitch for my Dad for his 2008 Honda Ridgeline. Thanks for the great service!
Steve, Springfield, MA  03/01/2009
Great price! Great service! Would not bother shopping anywhere else..The hitch and wiring for my Nissan Titan fits good and looks great and I saved hundreds of dollars not buying from the dealer..
Skip, Plainfield, IL  03/01/2009
Delightful Experience! Got GREAT SERVICE and the installation went without a problem except for the battery power drill that had to be recharged and slowed by install time to almost 4 Hrs.. The most difficult part was getting the mufflers out of the way. I would order from these guys again, no question!
Michael, Lakewood, CO  03/01/2009
I've installed 2 hitches from etrailer. 2005 Saturn Vue and a 1097 S10 Chevy pickup, both fit very well making the installations fast and easy.
Joel, Cary, IL  02/28/2009
It's really rare when you find any busines, much less a website, that provides the level of customer service that Ive experienced with eTrailer. I didnt have any experience with trailer brakes, and I was intimidated to say the least. The people at eTrailer were extremely quick to respond to my questions, and walked me through the process of making sure I got the right parts for my pop-up camper. And on top of that, the items shipped out the day that I placed the order, and arrived two days later. I'll make all of my trailer purchases from now on ONLY from eTrailer!!! Thanks!!
John, Naperville, IL  02/28/2009
Fast friendly service. They took the time to answer my questions throughly...highly recommend.
Osvaldo, Montgomery, TX  02/27/2009
Oh very good transaction, I'm very satisfied, thanks again.
Paul, Cherry Hill, NJ  02/27/2009
I was very pleased with the servive that i got.I had to call in and she was very helpful thank you.
Susan, Greenfield, MA  02/27/2009
The line of communication was exceptional, always keeping us informed each step of the way, i.e., order acknowledgement, shipping upgrade notice without addl charge, and actual shipping confirmation and tracking #. The assembly of the product was as easy as the video explained. The quality of the product is excellent, true to the feedback that I read on this item before purchasing. We look forward to using the bike rack very soon. We will do business again with etrailer.com, and will happily refer friends.
James, Tuscola, TX  02/27/2009
I ordered my new hitch and ball mount at 2am and it was processed that morning at 7 then ship the same day. I use etrailer for all my hitch needs and am a repeat customer. Thanks
Harold, Miami, FL  02/27/2009
It was to easy, also very fast shipping
Simon, Irmo, SC  02/27/2009
Ordered on Tuesday and delivered on Thursday. Doesnt get any better than that with free shipping and the lowest prices I could find anywhere online.
Garry, Chatsworth, GA  02/26/2009
I had looked at several other sites on the internet for the adaptor I ordered. Your cost was better and now I see your service is excellent. I will definately be telling my friends about you guys. Thanks for your help. Garry
Carl, Torrance, CA  02/26/2009
Thank you for the hitch, service, and all the information.
John, Munith, MI  02/26/2009
I had purchased a trailer hitch from etrailer earlier in the year and had to return it because I sold the vehicle before I installed the hitch. eTrailer was terrific to work with on the return and refund with absolutely no hassles. I ordered another hitch and will recommend these guys to everyone I know looking to purchase a quality product from a company with superior customer service. Thank you etrailer.
Chris, Ypsilanti, MI  02/26/2009
ARE YOU SERIOUS!?!?!?! I tell you what, I haven't recieved the product yet, but I am extremelly impressed by your customer service and quick order processing. Honestly, I may be over reacting, but I work in the Inventory Control Management feild and communication is one of the key tools to my team. I've recieved 3 emails from you in the past 4 hours updating me on status, kudo's to you! It is SO nice to know that are still yet companies and individuals out there that care about their customers. WOW!! Sincere Thanks Chris
Charles, Richmond, VA  02/26/2009
Thanks for the super fast shipping and the notification.
Robert, Camp Hill, PA  02/26/2009
I thoroughly enjoyed my experience with etrailer.com. I had a slight problem when placing my order, but a call to customer service had the issue remedied quickly without any hassle, and my order shipped the same day. Its always nice when a company has good customer service.
Bob, Winter Haven, FL  02/26/2009
The service is great and they always keep you updated on your order. I had a problem with a break controler going bad, called them and they were great to work with...had a new one in a couple of days. When you find someone that has a good product and great service you stay there...keep up the good work
Giovanna, Memphis, TN  02/26/2009
I am impressed I received my order the next day and was very happy and will always get my trailer and hitch needs from you guys from now on no question about it. Thanks for the great service it is so hard to come by now days. NOW A CUSTOMER FOR LIFE
David, Plano, TX  02/26/2009
Exceptional communication and incredibly fast shipping. I am recommending etrailer to all my buddies on the fire department. Businesses that go the extra step deserve our business.
Scott, Green Cove Spring,FL  02/26/2009
Go for it. Installed hitch and wiring on Honda Pilot 2008. Installed easily with friend. No surprises nor modifications needed. Everything went like your instructions said. No need to lower spare tire. Took less than 30 minutes. Wiring kit installed under 5 minutes. Plug and play just like installation video shows. Better hitch than Honda factory. Why pay more?
Greg, Chicago, IL  02/25/2009
This is my second time using etrailer and would use them again. Best prices on the net, free shipping, and great selection.
Larry, Bella Vista, AR  02/25/2009
Just installed your hitch on my 09 Honda Accord today. Wanted to let you know everything fit perfectly. Very satisfied and will recommend you to all my friends. Also the wiring kit worked as advertised. Thanks again, Larry
David, Florence, SC  02/25/2009
What an awesome experience!!! Website helped me find stuff that I didnt know I needed. I wont buy from anyone else!! Thanks etrailer
Mark, Mansfield, TX  02/25/2009
Your classs 3 hitch arrived today in excellent condition and installed in about 20 minutes. Thanks so much for the help and great customer service on the new hitch and hitch lock. Your attention to detail and fast delivery are second to none! Have a great weekend, and thanks to E Trailer we are planning a great weekend too.
Pete, Rapid City, MI  02/25/2009
I'm an experienced internet shopper and this company is a good one. Their prices were some of the best, their shipping charges on small orders were fair and not off the scale, I ordered on Sunday, they shipped on Monday and I received order on Wednesday. In addition they have a spot on their website to ask questions about particular products. I used it a couple of times and got very quick responses. Can't ask for much more when web shopping.
John, Blythe, CA  02/25/2009
Thanks for your expedicious response to my order. Even though I needed my order faster, I went with standard shipping to save money. Not only did you ship it immediately, you upgraded to express 3-5 day delivery at no additional cost to me. I'll continue to use e-trailer for all my future needs. Thanks again!
Rob, Wyandotte, MI  02/24/2009
Just the best! Had what I wanted super super fast shipping! E Trailer gets an A+
Linda, Delavan, WI  02/24/2009
Excellent customer service, fast shipping! Would recommend and buy from them again.
Jim, Wood River, IL  02/24/2009
I was very pleased with the service that you gave me. I run a repair service station and I will be glad to use your products again.
Eric, Seattle, WA  02/24/2009
Absolutely superb email and phone shopping experience. Best website I've encountered in about 25 years, regardless of topic. You were extraordinarily helpful, went far out of your way to be sure I got what I needed, called me back with extra information.... altogether a top-notch experience, and I will recommend you to anyone on the planet... just ask!
Michael, Buchanan, NY  02/24/2009
I have made several purchases from etrailer and have gotten excellent products and service from them everytime. I would definately buy from them again
Earl, Morrilton, AR  02/24/2009
Great experience. Super fast shipping, these guys really seem to want to please a customer! Good prices, excellent service! I will definately do repeat business, Highly recommend!
Robert, Otterbein, IN  02/24/2009
Very quick service. Everything showed up faster than promised. I would recommend buying from here they have the best prices and are very helpful
Richard, McQueeney, TX  02/24/2009
A very pleasant experience ordering from your company. Website works great, fast locating of items and quick checkout. Thanks Again Richard
Wayne, Crestwood, KY  02/24/2009
The site was much easier than others I looked at. Got what I wanted less expensive without costly handling charges. And best yet, etrailer upgraded my shipping for free and my purchase got here much faster, relieving me of worry on an approaching deadline. Thanx guys and gals!
Richard, Shelby, AL  02/23/2009
Over the years I have bought from etrailer I guess maybe six times. I have always been pleased with the service.
John, Brooklyn, NY  02/23/2009
The online experience was great and I will be shopping on etrailer.com in the future. Thanks for making it easy, very easy.
Jon, Spencerport, NY  02/23/2009
After going to local trailer shops looking for sway control options, I was getting frustrated at the lack of selection and availability. I found etrailer through a basic search and found exactly what I was looking for. The prices were great and the well packaged items arrived quickly. Next time, I'm going to etrailer first.
David, Crosbyton, TX  02/23/2009
I actually found a trailer hitch cheaper than e-trailers price. They say 110 of the difference refunded. Know what? Theyre as good as their word. Honest people. Fast shipping. Order correctly filled. Good pricing. Im a happy, returning customer.
Jeff, Stafford, VA  02/23/2009
Great price, easy ordering and QUICK shipping. Will shop here again.
Tim, Seaford, DE  02/23/2009
Communications have been excellent. I looked at several vendors when I purchased this hitch and with free shipment etrailer had the best price and excellent service.
Charles, Berlin, MD  02/23/2009
Awesome experience! Website very informative, prices good for high quality products, shipping went quickly, and communication right on. I will not hesitate to make further purchases from etrailer in the future.
Tim, Old Bridge, NJ  02/23/2009
Great internet service. Someone I knew had told me about this website. I put the hitch on my CRV myself and it was not that complicated. Videos at etrailer helped explain and prepare my for the installation. I would definitely recommend them.
Steve, Pelham, AL  02/22/2009
Very effective web site, Great service & communication, quick shipping. Couldnt get any better than that.
Ian, St. Clair Shores, MI  02/22/2009
A truly positive experience. Helpful easy to find product search, Extremely fast processing and quick shipping. I was kept well informed of order status and am fully satisfied with my product. Thank You!
Eugene, Tucson, AZ  02/22/2009
Ordering was easy, recieved on time and I am happy with the product.
Jeff, Grand Rapids, MI  02/21/2009
Thank you this was easy and very fast I recived my order in 2 days. Thanks for everything JEFF.
Brad, Bloomington, IL  02/21/2009
I just wanted to tell you that I received the hitch for my Chrysler Town and Country in one (1) day! This is awesome. I'm very impressed with the etrailer website and the customer friendly approach I've experienced here. It's great to see we still have companies that actually show an interest in exceeding customers expectations. I will definitely be back for any future needs I may have and I also plan to share my experiences with others. As you know, those with similar hobbies, have a tendency to talk about their experiences, both good and bad. My experience with eTrailer, both from a website (i.e. installation videos, product selection, pricing, etc.) and from a customer service perspective, have exceeded my expectations.
Dan, Hillsborough, NC  02/20/2009
Thank you for your time and making my time frame your mission. It has made a loyal customer out of me and everyone I know will hear about the extra effort your company went through to make my order and by extension my vacation a reality at a good price!
David, Kingwood, TX  02/20/2009
Well, I got a quick acknowledgement of my order, I like that. Then I got a quick note telling me that the merchandise was in stock, and I like that too. Then it shipped promptly and showed up more quickly than I expected. I really like that. I have purchased from them before, and thats the kind of service you get. Guess what, I like that too!
Irving, Apple Valley, CA  02/20/2009
etrailer seems to be an excellent company to do business with. Delivery took 1 week from day of order which was quite reasonable. The hitch was truly a custom hitch for my car and fit perfect. Installation time quoted was 1 hour which must apply to experienced mechanics only. Working slow and careful I took 3 hours which I feel is good for amateur mechanics. Only problem I had was with plastic rivets. Hard to get out and impossible to put back in. I would definitely recommend this way to go to any friends needing a hitch on a small foreign car.
Dave, Greensburg, PA  02/20/2009
Excellent Service...They upgraded my shipping and I received my order in two days!!!...Product was of excellent quality!...Would order from them again!!
Tim, Shoreview, MN  02/20/2009
Great web site. Easy to navigate. Easy to order. After-order communication was excellent. With Net purchases especially, theres no such thing as too much communication. This was the second hitch purchased from etrailer. Would highly recommend to anyone! Thanks for a great product at a great price. - Tim
Ron, North Bend, OR  02/20/2009
Hardest part was crawling under my pick up. Pulled the conection apart, added a little dielectric compound. pushed the conectors plus the new conector together, drilled a hole for the ground,and done. Thanks for making it easy, Ron
Al, Sherman, TX  02/20/2009
I have never seen such fast expediting. These folks are organized. And I feel sure I will be just as happy with the product. Thanks again
Darryl, Euclid, OH  02/20/2009
Super Fast Shipping! Plus I used PayPal, which made ordering easy! Excellent Feedback!
Robert, Holly Springs, NC  02/19/2009
The customer service, product delivery and communication was the best I have ever received on-line to date!
Larry, Redding, CA  02/19/2009
The trailer hitch that I ordered is great. Everything fit perfectly and all the hardware was included. It took me about two hours to install and I was amazed that I didnt have to make any modifications to complete the job. Im a happy customer and will highly recommend your company to anyone.
Herb, Loudon, TN  02/19/2009
I have ordered two different items on two different occasions and both were shipped promply and received in a matter of a few days. Both items were exactly as advertised and I installed them with the help of the sites instructional video excellant videos....Im more than 100 satisfied with etrailer.com and will order more parts from them as I need them. Thanks for the great customer service. Herb
Jeff, Middletown, OH  02/19/2009
I ordered the hidden hitch for my 2007 Jeep and installed in under an hour. Looks great and cant wait for the weather to warm up so I can get the bike rack on. I highly recommend etrailer to anyone considering using them...hitch was shipped very quickly also. Thanks again
Nelson, Ft Myers Bch, FL  02/19/2009
Order was processed quickly and follow-up confirmation emails arrived promptly. Upon arrival the hitch was complete with all necessary hardware and it fit perfectly. Took about an hour to install. The most difficult part is detaching the rubber muffler hangers from the muffler hooks. Spray WD-40 or silicone to help ease them off and on.
John, Catawissa, PA  02/19/2009
got my order Thursday. Thanks for the great service. As always, I can count on Etrailer.
Mario, Salinas, CA  02/18/2009
I am very satisfied with etrailer. They were very prompt in sending out my Draw-Tite hitch and T-one wiring harness for my 2008 Colorado. Everything went in fairly easy and works great. With the service and pricing, you cant go wrong with them.
Walter, Parlin, NJ  02/18/2009
the bike rack is great for my new explorer. a little tough lining up the holes by myself. but other then that i really like the product. will tell other people about you folks. a pleasure to deal with. very well made too. nothing cheap about that product.
Todd, Saint Louis, MO  02/18/2009
Very prompt communication and shipped out quickly. Very good service. Thanks
Jacqueline, Little Rock, AR  02/18/2009
Easy shopping experience. I found exactly what I needed at a great price, and the shipping was cheap and FAST!
Grady, Dexter, MI  02/18/2009
Kind and friendly person on the phone. Hitches arrived fast and timely when she said they would. Easy to track with the information sent by email. Very pleased with your product and service and will use you again.
Jason, Baton Rouge, LA  02/17/2009
Quick response!!! Very fast shipping! Priced the lowest, with the most detailed information of all sites.
Jon, Atoka, TN  02/17/2009
These guys are straight pros all the way. Outstanding service and quick shipping
Fred, Mineral Bluff, GA  02/17/2009
World Class service and communication. Pricing was the lowest on the Inet. Shipping charges more than reasonable. I hope I have the opportunity to buy through etrailer again in the future. Thanks for setting the bar for others. Fred
T K, Albion, RI  02/17/2009
Order received in record time. Thank you
Jeffrey, Boca Raton, FL  02/17/2009
Always a pleasure shopping at etrailer. Thanks for the great service
Jim, Rochester, NY  02/17/2009
The mirror extenders I ordered for my Jeep just arrived and they are GREAT! Thank you so much for the quick shipping and the super communications...Jim
Charlie, Salisbury, NC  02/16/2009
Great products, good prices, instock, and fast shipping. I'll be a return customer.
Rick, Albany, OR  02/16/2009
I am VERY HAPPY with my purchase from etrailer. The service is way above average. If I ever need another hitch or trailer related part I will call on etrailer first. A++
Paul, Edgartown, MA  02/16/2009
This is an exceptional company to deal with. Good prices, exceptional communication, and they stand behind what they sell.
Blaine, Moore, OK  02/16/2009
Wow. Ordered Sunday afternoon and ship that following day. Will use again.
Richard, Crestview, FL  02/16/2009
Extremely happy with the ease of finding the right part and the ordering process. Had the wiring converter within 40 hours using normal shipping. I would highly recommend etrailer to others.
Duane, Springville, NY  02/15/2009
etrailer is awesome! I found them on line gave them a call in the afternoon and ordered my hitch extention. They were able to get it shipped the same day. That is what I call service! They have an exceptionally easy web site to use with links for everythig , including tracking. etrailer will be my trailer parts supplier fron now on.
Chris, Oxford, MI  02/14/2009
My order was placed smoothly and my bike carrier arrived quickly in perfect condition and was exactly what I was expecting
Seth, Matawan, NJ  02/14/2009
Through the whole purchasing decision to the final transactions, this was e-commerce done right. The videos on the website gave me the confidence to do the hitch installation myself, the customer service was great when I called to confirm I was purchasing the correct items, through the email updates at every step through their warehouse and shipping, etrailer.com got this right. I am looking forward to receiving the product, and am confident of any support I need being there.
Dean, Sauk Rapids, MN  02/13/2009
One of the best in customer service. Always have a answer and if not they will find out for you. Great products also!
Richard, San Luis Obispo, CA  02/13/2009
I got the 24/60 folding Cargo Carrier . I had it together in less 5 mins it fits perfect . I give it 5 stars.
John, Crown Point, IN  02/13/2009
Timely shipping, packed good, priced right. Will get more from them
Dwayne, Batavia, OH  02/13/2009
Awesome! I bought a 4way flat kit from [..], then found out my van was more complex than a simple cut-in kit, needed a 4 to 2 conversion. [..] quoted me over $60, and they were going to cut the wires. I ordered the T from etrailer, it arrived in two days and was installed in 15 min. Saved $30 and cut wires.
Jack, Phoenix, AZ  02/13/2009
I thought etrailer was professional, knowledgeable and extremely helpful. My experience was great.
Tracy, Springfield, TN  02/12/2009
I bought the 4 way to 7 way adapter. I ordered it on a Wednesday morning & recieved it on the next day by 5pm. Very fast response & shipping. I would reccomend anyone that has any trailer needs to use etrailer.com.
Casey, Mercer Island, WA  02/12/2009
etrailer.com is awsome. It was quick, and easy. Everything was made very simple by the sites layout. Thanks etrailer.
Marc, North Hollywood, CA  02/12/2009
Great to do business with. This is the second time I've purchased from etrailer. It was a great experience each time. Fast shipping too!
Ron, Fredericksburg, VA  02/12/2009
I am very impressed! Best pricing that I could find and it landed on my doorstep in 3 days.
Jim, Nashua, NH  02/12/2009
So every time I need something to build or repair a trailer, or I need accessories for towing, I check out etrailer. I have friends who build trailers for all kinds of use, and they do the same. Never a bad word. If they say they have it in stock they do and it leaves there is a hurry. Price wise, they are hard to beat by anybody who is legit. Others might say they beat the price, but then you find out it is back ordered or not really what you thought you were going to get. If there is a shipping problem or a problem with what you bought from etrailer, they are on it right away and you get the feeling they are your best friend!! Never do business elsewhere until you give etrailer a try!!
Ron, Montrose, CO  02/12/2009
Excellent customer service. You went the extra mile to be sure the pintle hook would work for my setup. Fast shipping as well
Bill, Columbia Falls, MT  02/12/2009
I have only purchased a couple of items from etrailer, a hitch and now a brake controller. The pricing, and follow up after the order are great. Plus, the website has a lot of good information on installation and product usage. etrailer.com had installation instructions for the brake controller, which was very helpful.
John, Bay Shore, NY  02/12/2009
Thanks for your most professional and personal assistance. You can be sure that I will be telling my friends and using etrailer for all my needs going forward. Thanks again, John
Ernie, Fallbrook, CA  02/11/2009
Thank you for the update on the shipping. Looks like etrailer.com has a permanent customer.
Dick, Tampa, FL  02/11/2009
Thank you, Your company has been a pleasure to work with so far.
Nick, Manitowoc, WI  02/11/2009
My 90981 class II hitch with drawbar was very easy to install on my 2003 Buick Century. The directions were perfect and easy to understand.
Mike, Pawtucket, RI  02/11/2009
etrailer definately went the extra mile, packed and shipped just a few hours after placing my order. Customer service and delivery AAA+++
Bob, Elk River, MN  02/11/2009
Easy to order...saved money, very quick service....2-3 days. I would order from etrailer again. Same hitches as other dealers, but with great savings.
Tom, Marion, VA  02/11/2009
Best online shopping experience I have ever had. The order was simple, delivery was very quick and the product was complete. I have not installed it yet due to weather but am looking forward to an added safety device. I will shop with you again. Thanks
Larry, Williamsburg, PA  02/11/2009
Super fast shipping!!! Great product with a great price. Would recommend to to anyone looking for hitches or bike racks. Thank You
Jim, Kenton, OH  02/11/2009
Very fast shipping, product is better than expected. My order included a wiring harness and the instructions made the job a snap. Thank you etrailer for your fast and courteous service
Larry, Palm Harbor, FL  02/11/2009
I placed my order online @ 12:30 on Friday, I received an email that it was shipped @ 2:30 the same day. It was delivered and installed by 1pm Wednesday. Great service! Thank you, Larry
David, Oshawa, ON  02/11/2009
Great doing buisness with you. Kept me informed as of the shipping details and super fast delivery.
Norman, Monticello, KY  02/10/2009
Great transaction, fast, friendly service, good commumication, fast shipping. Will do business with them again. Thanks etrailer
Josh, Rogers, AR  02/10/2009
It was difficult to find a trailer site the fit all my needs. Etrailer.com had everything I needed in one site. Meaning I didn’t have to order my products from multiple sites and pay multiple shipping charges. Actually, since I spent over $150, my shipping was free. I wouldn’t have been able to accomplish this if I had to ordered from multiple sites. Etrailer.com was the best organized and most user-friendly site that I visited out of the 30+ sites that I had visited. You can feel confident in the purchases you make with etrailer.com.
Herb, Loudon, TN  02/10/2009
I purchased a set of slip on mirrors for my new truck. The pricing at etrailer was very competitive and they shipped my order with-in a day. They also have kept me abreast of the order and shipment via emails. Im very satisfied so far and am planning to purchase a break controller from them in the very near future.
Kevin, Charlotte, NC  02/10/2009
Fantastic website and product selection! I shopped around a lot online to try and find the best deal. Etrailers prices were definitely among the best. Cant really ask for much more.
Rodney, Apo, AP  02/10/2009
Great service. Several companies will not ship to APO/FPO addresses, etrailer never hesitated. Fantastic response and shipped in less the a day!!!
Denny, Clearfield, PA  02/09/2009
Your company and your prices are great. Thanks Again
Joe, Bolivar, MO  02/09/2009
Thanks so much for the prompt reply and the speedy service!! A guy down the hall in our office recommended your company to me. He said he had a good experience with your firm. Now I see why! Thanks again!
Victoria, Spring City, PA  02/09/2009
You had exactly what I was looking for at a very good price. Very easy to order from and I should be getting my order by the time i need it by. I am very pleased and will most likely order from you again. Thank you so much for your service!
Bob, Midlothian, VA  02/09/2009
This is an exciting company....Very customer attentive. The order department was outstanding. Knew what I wanted and gave me several items to choose from in inventory. Great people.
Michael, Idyllwild, CA  02/09/2009
Very easy online purchase, with a quality product at a very competitive price, and prompt shipping, to boot. I will definitely shop here again!
Bill, South Salem, NY  02/08/2009
I thought the whole entire purchase was excellent. Good communications fast service. Thank you very much
David, Laredo, TX  02/07/2009
EXCELLENT SERVICE Item received very fast, and also Item was easy to install Thank you Very much
Frank, Cobbs Creek, VA  02/07/2009
Thank you for the prompt service. The bike rack arrived two days before we were scheduled to leave on vacation and works just great. Look forward to doing business with you in the future.
Peggy, Springfield, MO  02/06/2009
Great service! Thank you!
Mark, Oxford Junction, IA  02/06/2009
Although I just placed my order within the past two hours I have received three emails from etrailer giving me updates. I must say that up to this point I am very impressed. If the outcome of my order is as perfect as it has been to this point, you have gained another satisfied customer that will return.
Thomas, North Riverside, IL  02/05/2009
I dont know how they ship so fast? Will recommend to my friends and family.
Rob, Pleasant Grove, UT  02/05/2009
Im really impressed with the whole shopping experience with etrailer. I cant remember the last time an Internet retailer shipped an item the same day. Oh, right, etrailer for my last trailer hitch purchase. They also make it very easy to find the parts you need for not only your vehicle but also add-ons for trailer hitches, i.e. draw bars and the like. Always a pleasure!
Ronald, Elkhart, IN  02/05/2009
Fast and excellent
Mike, Camano Island, WA  02/05/2009
SERVICE. One word describes it all. Ordered an item on-line during the wee hours at a very reasonable price compared to everything else Id seen. Within minutes of placing the order I was notified the item was in stock and would be shipped the next day. As soon as the sun was up I was notified the item had been shipped and tracking info was available. Thanks for the service
Tony, Charleston, IL  02/05/2009
Outstanding Service could not ask for any better.
Mike, Tulsa, OK  02/04/2009
Great price and super fast shipment, plus excellent communication. This is a top notch merchant.
Lyman, Aspen, CO  02/04/2009
EXCELLENT service
Mel, Burleson, TX  02/04/2009
What a great company to buy from. Shipping is the fastest on the web.
Thomas, Fremont, CA  02/04/2009
You have been very helpful and informative....thank you! The front/2nd seat mats work great....a good choice.
Jim, El Cajon, CA  02/04/2009
It was fast and easy.
Garry, Mobile, AL  02/04/2009
Etrailer did a great job just as they have always done in the past. I ordered my trailer hitch over the weekend not expecting it to get to me until the folling week and much to my delight I got my hitch on Wednesday. Thanks for doing a Great Job.
Danny, Pooler, GA  02/04/2009
Great service and I will be back
Tom, Billerica, MA  02/04/2009
Shipped out first thing Monday when I placed the order on a Saturday. Will be here tomorrow Thursday. No one else had the part and no one even the parts guy at Kia knew about the quick connect on the Kia Sorrento. Will be buying all my trailer parts from e-trailer from now on! Thanks
Cliff, Olive Branch, MS  02/04/2009
Customer service was friendly and knowledgeable about the products. I had a pleasant and efficient shopping experience with etrailer.com.
Preston, Visalia, CA  02/03/2009
I think this 2 bike rack you sold me is the best one I could ever find. It holds my bikes super steady and locks onto my truck so I can leave them out in the parking lot while I eat lunch. Good Good product will buy from you guys anytime Thanx
Harry, Enoree, SC  02/03/2009
Beautiful items reasonably priced with fast shipping and great, courteous service. Enjoyable transaction
David, Independence, MO  02/03/2009
This is the second hitch reciever I've ordered from etrailer.com. Same efficient ordering process, and the fastest shipping from an internet retailer. Ordered it Sat night, got the hitch Tues morning. I would definately use etrailer.com again.
Matt, Punxsutawney, PA  02/02/2009
Customer service was very helpful answering my questions and placing the order. Nice experience, would buy again.
Frank, Sterling Heights, MI  02/02/2009
That's what I call fast shipping. I won't forget you guys the next time I need etrailer for parts. Thanks again, Frank
John, Roselle, IL  02/02/2009
I would never buy trailer stuff from anyone else...Fast shipping, friendly service at a good price and I never had to leave my office. Thanks
Jack, Rockport, TX  02/02/2009
What can I say? ...a fair price and great service along with decent installation instructions. No complaints here. Jack
Bob, Gainesville, GA  02/02/2009
Looking at a lot of sites for a trailer hitch & wiring, eTRAILER.com was the only one to specifically address the issues re: my 2000 Volvo V40. They were the only site to tell me the V40 wiring could not handle a trailer circuit without the modulite kit. The trailer hitch fit my car like a glove and I was able to review installations directions before ordering. Everything was sent out within 24 hours and was received in good shape. What I ordered was exactly as described on the site. Extremely satisfied with this company. They are bookmarked for future purchases.
Doug, Pleasant Hill, IA  02/01/2009
Excellent customer service when ordering hitch and wiring. E-mailed tracking number and shipping date. The products ordered were of excellent quality and reasonably priced. I would highly recommend etrailer to my friends. My experience was the way it should be! Great Job!
John, Norfolk, VA  01/30/2009
Great guys to do business with,fast shipping they shipped my order about an hour after I placed it.They have the best prices,I know because I seached the internet for an hour and couldnt beat etrailers prices.I will buy all my trailer needs from them. Thanks again etrailer, John
Harry, Pikeville, KY  01/30/2009
The staff with etrailer goes above and beyond by providing exceptional customer service. Great communcations, fast, and free shipping. Highly recommended!
Mark, Monroeville, PA  01/30/2009
So far so good very informative and quick. makes ordering online easy.
Tom, Las Vegas, NV  01/30/2009
I ordered my hitch and wiring and received an e-mail less than 2 hours later that my parts have already shipped. Amazing.
Jim, Canton, GA  01/30/2009
Couldn't had expected a more positive buying experience!!! The hitch and rack are perfect. Thanks!!
Robert, Poughkeepsie, NY  01/29/2009
Excellent service!
Michael, Loganville, GA  01/29/2009
Very nice transaction. Shipping was super fast. From the time I placed my order to the time it was delivered was four days, and I did the standard shipping! Will do business with etrailer.com again.
Behrouz, Austin, TX  01/28/2009
Great customer service. Thanks
Brandon, Cedar City, UT  01/28/2009
etrailer.com is great. really easy to work with and shipping was great. They even upgraded my shipping for free. Would recommend to anyone.
James, Valencia, CA  01/28/2009
Good job, very friendly people, order shipped when promised.
Brent, Charlotte, NC  01/28/2009
This is the 2nd time Ive purchased a hitch from etrailer - website is extremely easy to navigate to get a great set of options from which to choose at a great price point. So much information is available on these products as well to ensure an educated buy along with the installation instructions. Awesome site for those seeking to save some money & install these simple hitches yourself - would recommend this site to anyone.
Kelly, Madison, AL  01/27/2009
Smooth and easy to use
Andrew, Petersburg, MI  01/27/2009
Great service, I had a few questions about what I was buying and they got right back to me as soon as they could. shipping went out right after I ordered it basically. All around, If i ever need any other trailering supplies, I will be coming here. And now I cant wait to get my stuff!!
Ray, Santa Maria, CA  01/27/2009
Just before 2 pm, I called with some questions and ordered the components. At 3:06 pm I receive an email telling me that my order of a hich, brake controller, etc. has shipped. Curteous helpful person on the phone, and 1 hour after ordering to shipping. Amazing!
Joe, Indian Hills, CO  01/27/2009
Great service
Eric, Johnsburg, IL  01/27/2009
VERY Pleased with the service provided by etrailer!! A+++ Thanks!
Dave, Denver, CO  01/26/2009
You guys are the best! Your help with the brake controller saved me many hours of research and work!
Alan, Pikesville, MD  01/26/2009
I think ETrailer is one fantastic company. Their inventory is real and available when others cannot delivery. Their service is unquestionable and their order fulfillment system is virtually instantious. They are cooperative and care about their customers. Go to them first before running all over the web looking for the part you want. In short, a great company.
Julian, Mebane, NC  01/26/2009
Best price in the market and their comunication was incredible along with the super fast free shipping! It will be my first place to go next time I'm looking for parts.
Jody, Horseshoe Bend, AR  01/26/2009
Excellent communication. She was very helpful, because I wasnt sure of my terminology, but she figured it out for me. Really, really FAST shipping. I'm not really in big needs of camper and trailer stuff, but if Im ever looking for stuff like this, I sure know where to look. Thank-you again for all your help and lickidy split shipping.
Ronald, Centreville, MD  01/26/2009
ETrailer has very competitive prices and very efficient service. Their product are of high quality. I appreciate that they keep me informed, by e-mail, of my order status. Ive ordered from E-Trailer four or five times and have never been disappointed.
Norberto, St. James, NY  01/25/2009
etrailer is a great website and easy to order from. I told all my friends about it and will use it for all my truck needs.
Garland, Harrodsburg, KY  01/24/2009
Great communication and very fast shipping. Certainly would use again.
Jessie, Vivian, LA  01/24/2009
The Fifth Wheel Custom Install Kit W/rails- Dodge Ram Full Size, fit perfectly. A true bolt on kit. Ordered Monday morning, got it on Wednesday. I am very happy with your service. Thanks
Jim, Arvada, CO  01/23/2009
The Honda CRV hitch and harness mounted exactly as described by etrailer instructions both written and video and in the time estimated. Was very easy and saved a bunch over the car manufacturers price. I would not hesitate to recommend or order from etrailer again.
Ken, Rockville, MD  01/23/2009
While looking to replace a broken taillight on a trailer, I wanted to replace it with the exact same brand and model, I came across etrailer.com. They had the exact light I was looking for and it was very easy to find. To top it off the cost from etrailer, including shipping, beat all other vendors I came across and it was shipped the same day I ordered it. Ill be back for my other trailering needs!
Mary, Fairfax, CA  01/23/2009
You can't find a better price than etrailer. Shopping is very easy, no login just very streamlined and fast check-out. Their shipping is super fast too. Just a great e-retailer. Check out their bicycle accessories, you'd be surprised at how much they carry in addition to racks and hitches. And again all at the best price I checked!
Penny, Houston, TX  01/23/2009
I am very pleased with the great customer service that I have received. Very pleasant employees that stay on top of the situation. Im glad I found your Company! Thanks, Penny
Darrell, Hallsville, MO  01/23/2009
This company is awsome. They took care of all my trailer needs and sent what I ordered right out.
Jon, Austin, TX  01/23/2009
Fabulous service, if only all online retailers were like etailer.com. Thank you for restoring my faith in online shopping.
Wade, Des Moines, IA  01/23/2009
I would like to say etrailer.com is a fantastic site to deal with.
Gary, Perkinston, MS  01/22/2009
Wow. Cant believe how fast my order came! It was a small order, but your personal service will bring me back. Thank you.
Ruby, Anchorage, AK  01/22/2009
The representatives I talked with were very helpful. The item was shipped the next day.
Don, Rose Hill, KS  01/22/2009
Very fast service. Went on very easily and fit perfectly. Looks good installed.
Clifford, Kingwood, TX  01/22/2009
Received my trailer hitch in the time promised. Everything fit perfectly and I wasnt missing any parts. Instructions were clear and easy to follow. Ive since placed an order for the trailer wiring harness and look forward to a similar experience with it. I will recommend your products and service at every opportunity. Thanks, Cliff
Andrew, Mebane, NC  01/22/2009
Etrailer! The company whose business model is THE model for all other businesses. Easy to buy from, easy website navigation, great prices I compare thoroughly so I know! and great tools online product instructions to view before purchasing and helpful product/installation videos. Etailer has it all. Now I would love to have been paid to say all this it is the truth! but, unfortunately, I wasnt.
Chris, Orange Park, FL  01/21/2009
Was a good shopping experience. Dont often order online but found the LED lights I needed on etrailer.com. Ordering was simple, received several e-mails with updates on the order and they upgraded the shipping at no cost. I received the items today and they arrived well packed and a better product then the product picture indicated. Pleased with the process.
Zank, San Diego, CA  01/21/2009
Fast shipping on my BMW hitch and ball. Even shipped on a holiday. Great!
Lisa, Dunwoody, GA  01/21/2009
Thanks so much! I love my product, and the customer service was great!
Carl, Fairfield, OH  01/21/2009
Thank you. Once again, your service has been exceptional. It's rare these days to experience such a high level of customer support/satisfaction.
Bill, Breckenridge, TX  01/20/2009
Thanks for the fast service. I'm quite pleased.
Ryan, Payson, UT  01/20/2009
I bought two hitches one for my Honda Pilot and one for my Ford Ranger. Both were the no drilling models. The install times shown were right on and they came with simple easy to follow instructions. They shipped super fast and have a great quality product. I also purchases the MasterLock trailer lock set and the towing package with the balls and receivers. It completely set me up to tow my trailer. Thanks! I would definetely shop here again for my future trailer needs. Their website was easy to use and provided a great recommendation.
Michael, Irvine, CA  01/20/2009
Very good service and great website.
Rod, Littleton, CO  01/20/2009
Good selection of products at reasonable prices. Very easy and simple to order, lightning fast service, shipped within a couple of hours of ordering
Mike, Newport News, VA  01/20/2009
Fast shipping and you what the part fit and works fine. Paid $100 less here. Thanks PS I will be ordering a hitch step soon.
Joe, Dearborn, MI  01/20/2009
Fast shipping. Good communication. Pleasure doing business. Thanks
Joe, Waite Park, MN  01/20/2009
Very happy with my purchase, and very fast shipping. Item was well packaged and exactly what was advertised. I would buy from again.
Rick, Spokane Valley, WA  01/20/2009
WOW!!!! Fast shipping, accurate, and just what I was looking for. Great Price on this hard to find item. Will do business again when in need.
Rex, Queen Valley, AZ  01/20/2009
We found etrailer.com to be extremely user friendly. We have spoken to them both via phone and e-mails. The customer service reps were all so friendly and helpful. etrailer.com stands by their products and their policies such as their Price Pledge. We ordered a hitch and were very pleased with the item and the delivery process. In speaking with another friend, he said that he, too, had ordered from etrailer previously and was also pleased. You wont be disappointed if you do business with etrailer.com!
Michael, Sarasota, FL  01/19/2009
WOW great answers to my questions. [..] and even sites that specialize in hitches didn't have any knowledge whatsoever. You guys are really good. and quick order processiong too!
Rex, Harrington, DE  01/19/2009
Great Service Arrived very quickly
Jon, Pace, FL  01/19/2009
Very nice experience.
Donald, Punta Gorda, FL  01/18/2009
Good prices and quick shipment
Ron, Middleburg, FL  01/18/2009
Placed order on Monday. Received on Thursday! Got what I ordered. great service. I have saved their page in favorites and when I need any thing for a trailer it will be from this company. Very professional.
David, Passaic, NJ  01/18/2009
After searching 9-10 web sites erailer is the best I saw. I did call three other companies and all wanted to sell me the carrier but had no idea how to attach it to my roof. I called etrailer and right away I knew talking to someone who knows their products. She knew products and erailers web site inside out. I did not think twice about it and gave her the order. I'm very happy and will refer etrailer, only a fool would buy somewere else.
Ed, Hudson, FL  01/17/2009
Good response, good product line, which is important and speedy response in shipping. Thank you, arrived yesterday
Dennis, Las Vegas, NV  01/16/2009
etrailer Thank YOU! These guys did a great job with my order, they were timely, upgraded my shipment so that it would arrive earlier than expected for free and on top of that they had exactly what I wanted! Thanks
Tony, Newberry, FL  01/16/2009
I've placed 3 different order with etrailer and had great assistance and service as well as excellent prices each time - highly recommended!
Bob, Scenery Hill, PA  01/16/2009
Very knowlegable and courteous staff. My order was delivered on time, sent out on a Monday, had it Wednesday of the same week. Gooseneck hitch and brake controller was an easy install.
Andre, Dania Beach, FL  01/16/2009
Thank you for your fast response, I really appreciate your excellent service
Maurice, Newnan, GA  01/15/2009
My shopping experience at etrailer.com has been extremely satisfying. My order was placed on tuesday and arrived at my door on thursday afternoon....all ordered parts and instructions were delivered without one single problem.....I'm impressed! THANKS ETRAILER.COM...i will use your service again.
Brian, Poway, CA  01/15/2009
Wow, so far this has been one of the best online purchasing experiences I have had. Thanks for the great customer service!
Bob, Tyndall AFB, FL  01/15/2009
OUTSTANDING! Placed a huge order 128 items in the morning, shipped by lunch time. It doesnt get any faster or easier than that.
Pete, Huntley, IL  01/15/2009
Wow! What super service! You guys are great. You can be sure we'll spread the word.
Randel, Runaway Bay, TX  01/14/2009
I don't do a lot of ordering things on line but your company has made this order a GREAT experience and I Thank you.
Jake, Huffman, TX  01/14/2009
etrailer.com is a great site and easy to navigate. Ive ordered twice from them so far and have been very pleased with the products, the prices and the way they have handled my orders. Check it out and see for yourself, they just might have what your looking for…
Michael, Santa Cruz, CA  01/14/2009
Wow, that was so fast order processing and shipped in one day! Big thanks!
Dan, Hudson, WI  01/14/2009
Etrailer rocks!! I ordered a hitch bar on Saturday and it arrived by Wednesday. I couldnt ask for it any faster without spending for priority shipping. Thanks etrailer!!
Glen, Hallsville, TX  01/14/2009
etrailer had just what i was looking for at a good price. very fast shipping. thank you very much etrailer
Daniel, Concord, NC  01/14/2009
Just wanted to Thank You for your extremely quick shipping. Arrived in 2 days from time of order and your sales rep gave me a great deal on the shipping cost. The products I purchased were exactly what I needed and work flawlessly. I will return if I need more merchandise for my towing needs. Thanks Dan
Jamie, Leland, NC  01/14/2009
The hitch was received- as promised- and installed in less than25 minutes. Great product and fantastic customer support!
Shawn, Pittston, PA  01/13/2009
Thank you. Great product Easy to assemble Great delivery Thank you very much
Tom, Oakville, CT  01/13/2009
Loads of great products! Excellent website! Went to the max to be helpful and make shopping experience great!!!
Dan, Edgewood, NM  01/13/2009
Received my order on time. Correct parts, packed correctly, the hitch and brake controller is now installed. I am very happy with Etrailers fast shipping, good service and excellent prices
William, Cookeville, TN  01/13/2009
etrailer had the best price by far, from what I could find. shipping was early, and their on line installation instructions were clear. I was able to decide if this was a project I wanted to tackle myself. I would recommend, and will use etrailer again.
Kip, Highland, UT  01/13/2009
I have had some difficulty finding a proper hitch for a Jeep Cherokee and had obtained costs through various suppliers. I then recalled that many years ago, I had purchased several hitches which were of the brand name, draw tite. I had this particular brand of hitch put on several of my vehicles over the years and used them without incident to primarily tow boats to the local lake. I went to the internet and entered draw tite tow hitches in one of the search engines. I had no idea if this particular company was still in business or if this brand of hitch was still available. The returns directed me to etrailer.com. In looking through the product line I found the desired hitch and accompanying wiring harness at a price considerably lower than those quoted from other sources. I received free shipping and even obtained an upgrade in shipping. To my surprise the items purchased were also shipped the same day I placed my order. Needless to say, I am very pleased with the level of customer service I received and will etailer.com will certainly be one of the first places I check for future towing needs.
Mike, Shoreline, WA  01/12/2009
etrailer is the best, Thanks.
David, Garland, TX  01/12/2009
Etrailer has been a real godsend for me. Im etrailering the third car in less than a year Equal or better than OEMs at less cost and always available. Very prompt delivery with someone available to help if something doesnt work out.
Matt, Rolling Meadows, IL  01/12/2009
The service and shipping speed were amazing. I placed an order, paid for regular shipping, it was upgraded for free, and I think it took less than three days to get my order from the day I placed it. Prices were reasonable on the shipping and the trailering equipment as well. Thanks for the quality experience. -Matt
Amado, Miami, FL  01/12/2009
The ordering process was absolutely painless The processing and shipping of the order was fast. Kudos to your staff.
Joe, Gig Harbor, WA  01/12/2009
I continue to be impressed with the customer service! It's hard to find customer service this good anymore.
Russell, Friesland, WI  01/11/2009
Found what I needed and it was shipped quickly. Fair price. Always check etrailer when I need trailer parts.
Jerry, Lewisville, TX  01/11/2009
I was happy with the service and products. Everything was as described.
Raymond, Buffalo, NY  01/10/2009
I am very satified with the transaction and the merchandise. This is the 2nd time I have bought a class II hitch from etrailer and both times the process has been easy and the delivery has been fast.
Rob, Seale, AL  01/10/2009
Excellent customer service. Fast shipping. Easy returns and incredible technical support. Not just an incredible trailer accessory company, but a great company to do business with period!
Ed, Nederland, TX  01/10/2009
I got really great service from etrailers and would recomend that everyone try them out.
Luke, Powell, WY  01/09/2009
The Best service I have ever had. I will definately use etrailer for all my trailer needs and wants.
Mike, Hoover, AL  01/09/2009
Great price, Great customer service, Great response via e-mail with tracking info, very quick shipping. Ordered bike rack on Wednesday, received it Friday. Very pleased customer!
Gregg, Hartland, WI  01/08/2009
Very fast shipping, great communication and great product! Overall, an outstanding shopping experience! Nicely done.
Danny, Huntersville, NC  01/07/2009
The customer service from etrailer has been outstanding. It's very refreshing to find a company that values its clients as you do. Keep up the good work! I will be sure to tell my friends, family and co-workers about the great service that I have received. Thanks again!
David, Littleton, CO  01/07/2009
This is one of the best organized web sites I have used. It was really easy to find what I wanted. There were lots of hitch models to choose from, with great descrptions of each.
Francis, Twp, ME  01/06/2009
Thanks for the good service. The reason I bought from you was the price. But, now I see the service is good too. Frank
Mike, Conifer, CO  01/06/2009
E trailer once again has filled the void that my local stores can not provide. I went to a local retailer who said he had the part only to get there and have him tell me he sold the last one. I wasted my time and gas. One call to Etrailer and my order was complete,less than 2 minutes. I highly recommend these guys.
Rex, Queen Valley, AZ  01/06/2009
Your company and the people, who work for it, are a "consumer's dream". Not only do you have very competitive prices for a well-respected product, but you are all so friendly and professional.
Doug, Kansas City, MO  01/06/2009
Great experience-exactly what I was looking for, fairly priced, and I received my shipment two days after I ordered it. I highly recommend etrailer.com.
Bill, Erma, NJ  01/05/2009
Insanely fast shipping. Received about 4 days sooner than I expected around the holidays. Was also exactly what I was looking for. Thanks again.
Matthew, Lisbon, ME  01/05/2009
eTrailer had the most competitive pricing I found online. Smooth transaction, great updates on shipping and tracking information.
Dan, Glen Ellyn, IL  01/05/2009
OUTSTANDING phone service, and best price on my Rola cargo-bag available: $10 less than anyone else for the same item, and the shipping was FAST. Next time, I'll shop here first.
Gus, Kingwood, TX  01/05/2009
I was very pleasantly surprised at the professionalism and patience your representative had with me. She talked me through several options and gave me a very imformative lesson on hitches. I would recommend your company to my many trailering friends. Thanks
Leah, Palestine, TX  01/03/2009
Thank you for speeding up the shipment of my order. I have told a few people about etrailer's good prices and will now have a great outlook on your customer service also. Great experience with etrailer. Good prices and great customer service.
Nathan, Jacksonville, FL  01/03/2009
My Dad thought it was the best Christmas gift ever. He loved it. You and I sent him into retirement with a pop-up trailer forever. Thanks, guys.
Karl, Sugar Land, TX  01/02/2009
Easy web site to navigate. Product descriptions and pictures are very good and installation manuals are easily available to review before ordering. Got a quick reply email after the order saying it was being processed and a confirmation the next morning that it had shipped. Overall a very good shopping experience.
Thomas, Waxhaw, NC  01/02/2009
It was my first time that I used etrailer. I have to say I am very impressed with their customer service. I would recommend them to a friend. Well done
Chris, Shawnee, KS  12/31/2008
Wow!!! Wicked fast shipping! Arrived the next day after ordering... how do they do that????! Installation was a breeze for both the hitch and trailer wiring harness. Cannot express how pleased I am!!! Way to go E-Trailer!!!
CE, Talent, OR  12/31/2008
You guys are awsome!!!! I have ordered from others companies via Internet and no one compares to you guys. I appriciate the e-mail confirmation that the products i have ordered is in stock and will be shipped. I have placed orders with other places before where I hear nothing from them and when I call to check status only to find out my product is out of stock. You guys make it easy and worry free to order from. Thanks
Chris, Grand Rapids, OH  12/31/2008
Fantastic service, upgraded shipping at no cost to me! Everything I expected and more.
Jonathan, Montara, CA  12/30/2008
INCREDIBLE service. Great communication. Hitch was shipped from the manufacturer and arrived the day after I initially placed the order. Best price I could find, as well. Very pleased to recommend this exemplary company and its representatives.
Todd, Menomonie, WI  12/29/2008
Great service, fast shipping, easy tracking system.
Craig, Millerton, NY  12/29/2008
The service and products that I received were exceptional. I would recommend etrailer to anyone.
Tommy, Westwego, LA  12/28/2008
Great store to do business with. Etrailer upgraded the shipping method at no charge to me so that I would receive my order by Christmas! How nice!!!
Evelyn, Raymond, MS  12/26/2008
Customer service is excellent at etrailer. If you send an email you will get a response. You wont find that everywhere. I found that this site has one of the largest inventories of small parts. I often order for my husband so I know the sites that are good.
WL, Columbia, SC  12/26/2008
I was very pleased with the shipment of my hitch, the professionally packed, and the speed of delivery just before Christmas, My father was very surprised on Christmas Day. eTrailer.com has it all! hands down, WORD! Thank you very much and Happy Holidays.
Rodney, Roanoke, VA  12/26/2008
This has to be one of the best online shopping experience Ive had. Very good contact back after the order and very prompt shipping. Thanks, Rodney
William, Cincinnati, OH  12/25/2008
TOP NOTCH!..service and shipping are tops. Going to order again!
Jil, Powder Springs, GA  12/25/2008
Looked all over the web and decided to use eTrailer - fast shopping easy checkout and quick shipping with tracking!! Husband loved it:!! Thank you for making Christmas a bit more special Thank you!!
Tom, Camby, IN  12/24/2008
You guys Rock! I have never, had a more positive buying experience! Ordered late in the day, Dec 22nd and recieving hitch Dec 23rd! Obviously you processed my order immediately! Hitch was first quality Draw-Tite. Wiring harness was super easy to install and high quality as well. […] I recommend you to everyone! Thanks, Tom
Gary, Tustin, CA  12/24/2008
Thank you all for your communications and super service!
Mike, Carpentersville, IL  12/23/2008
Very easy and pleasant experience. Thanks for the constant communication.
Keith, Durant, OK  12/22/2008
Wow! Great Service! I placed the order at 12:07 pm, at 12:29 I received an email that my items were in stock, then at 12:43 I received another email that the items had shipped. I wish more suppliers were like etrailer.com. Thanks
Clarence, Harrison, AR  12/21/2008
Service was extrordinary, product arrived much sooner than expected & communication was great.
Steve, Tucson, AZ  12/20/2008
Fantastic customer service and very friendly person on the phone. Quick shipment for an item that wasnt even in stock. AAA+++ in my opinion!!!
Brad, Des Peres, MO  12/20/2008
Second time I have ordered from etrailer and I will continue.
Michael, Redwood City, CA  12/19/2008
You guys ROCK! It is companies like yours that can put our national economy back on track. Best of luck!
Judy, Orange Beach, AL  12/19/2008
I found everything I needed easily and the information was very helpful. I would definitely recommend your website to everyone who might need your products.
Jim, Ransom, IL  12/19/2008
Wonderful place to do business with- ordered one day received the next- very fast service. Thank you
Mark, Temple, TX  12/18/2008
Excellent product and quick delivery. Will buy again from them.
Rebecca, New Orleans, LA  12/18/2008
Unbelievably affordable products of my interest.
Dave, Columbia, SC  12/18/2008
You guys are awesome! Fastest shipping Ive ever seen and the products look great on my trailer! Couldnt ask for better customer service! Keep up the outstanding job!
Tom, Harriman, TN  12/18/2008
I appreciate the confirmation and shipping of my order by e-mail. It is nice to know that a company takes time to keep their custmers informed of the processing of the order.
Rod, Randolph, NY  12/18/2008
You get the things you order on time. If you need help you get to talk to people that know trailers and can help right now.
Phill, Waterloo, IA  12/17/2008
Fast service!
David, Jackson, FL  12/17/2008
Prompt phone service. Very polite and knowledgeable customer service and sales staff. Very satisfied customer. Will shop with etrailer.com again as a new RVer.
Anthony, Georgetown, KY  12/17/2008
Excellent service. Very fast delivery in spite of the holiday season. This order shipped so fast that I didnt even have time to think. WOW!!! Thanks, and everything worked great!!!
Ed, Lakeland, FL  12/17/2008
By far the best web purchase experience I have ever had. From their extensive product offerings, to their easy to navigate web site, with everything right where you expect it to be and navigates like you expect it to. If you really want to experience the lost art of premier customer service, just give these folks a call. Extremely friendly, knowledgeable and quick to see to your needs, not theirs. In my case, one of my shipping boxes was damaged in transit and two small brackets were lost. No problem, a phone call later and they were on my doorstep in a few additional days. On top of all of this, after extensive web searching and calling of local dealers, no one could come close to matching etrailers prices. On top of that, no shipping charges either. Thanks, etrailer
Henry, Mayo, SC  12/17/2008
Great professional service, customer for life!
John, Portland, OR  12/17/2008
I shopped from E-Trailer for the first time and found the customer service to be very helpful and knowledgeable. I was guided through the purchase and everything was explained to me very clearly. I am very pleased with the service, thank you E-Trailer.com! John
Steve, Nashua, NH  12/17/2008
eTrailer has been a great source of tailer/hitch/auto related accessories at reasonable prices , great shipping service and quality. in todays world of questionable e-sites and venders it is nice to have a source such as this where everything is as advertised with a good attention to customer service and value keep up the good work !! - Happy Holidays
Kimberly, Old Hickory, TN  12/17/2008
It was a very quick and pleasant experience. The lady that took my order was very knowledgeable and nice.
Barry, Franklin, TN  12/17/2008
This is my second order from e-trailer. One of the best online experiences Ive had...Shipping is fast and accurate. Reasonable prices. Good job e-trailer!
Nicki, Rochester Hills, MI  12/17/2008
My experience was great! I will absolutely shop here again.
Dave, Union Grove, WI  12/17/2008
My order has been received in great shape. I will keep you in mind for my future trailer needs. Thanks. Dave
Tom, Lake Elmo, MN  12/17/2008
Thank you very much. This is my first time doing business with your company and it's turning into a great experience. I wish I would have found you sooner. Keep up the good work!
Ryan, Rockville, MD  12/17/2008
You all are awesome. I am a first time customer, and I could not be happier with your customer support up to this point. Thank you!
Deborah, Clayton, CA  12/16/2008
Great service. Nice having a knowledgeable salesperson. Keep up the great work! As Arnold Schwarzeneger said - I'll be back. -Deborah
Dick, Albuquerque, NM  12/16/2008
I've shopped at this site several times and I've never been disappointed. The process has been smooth and the products have been on time and what I've ordered.
Pam, Appleton, WI  12/16/2008
I thought it was very easy and very competively priced. I am even more pleased now that my order has shipped and will arrive in 3-5 days. I have always been a procrastinator at this time of the year thank you!
Mark, Lexington, KY  12/16/2008
I just wanted to take a moment to personally extend my gratitude for the personal assistance I have received from Etrailer. I only wish I had more vehicles with hitches, because my experience with the company has been absolutely excellent!
Dan, Solon, OH  12/16/2008
The sales representative was unbelievably helpful and knowledgeable about the products I purchased. I will shop online with etrailer in the future.
C. Douglas, Syracuse, NY  12/15/2008
The shopping site of etrailer.com has been a quick and easy process. They keep you updated on your order thru e-mail and there is no wonder where your order is. I expect to receive my order without delay and for me that is important. thank you etrailer.com
Mike, Burbank, CA  12/15/2008
Great price and amazing delivery time frame!
Douglas, Phoenix, AZ  12/14/2008
Shipment was VERY quick and I got exactly what I was wanting. Cant ask for anything more than that. THANKS!!!!!
Larry, Findlay, OH  12/13/2008
I ordered a Valley 82790 hitch and 30127 connector kit for my 2009 Tacoma and got it in 2 days! Installation was easy - the directions were clear and exact and the hitch and connector fit perfectly. all for about 1/3 the cost of having the dealer install one. Thats 1/3 the cost, NOT 1/3 off! Thanks etrailer!
Marion, Apollo Beach, FL  12/13/2008
Service was great got the package in 3 days.
Douglas, Penns Grove, NJ  12/12/2008
I tell everyone about you. They cant believe the quickness that you receive your orders. And the prices cant be beat. Thank You for such a great site.
Charlie, Spotswood, NJ  12/12/2008
Very good service. Would order again when needed.
Carlos, San Marcos, CA  12/12/2008
Its always fun and easy to browse around the website and very easy to order something. Shipping is always surprising fast and all the products I have ordered are very good quality.
Tommy, Burns Flat, OK  12/12/2008
First order from etrailer. Wow FAST ship. Great communication. Good prices. I will be back.
Christopher, Granger, IN  12/12/2008
I ordered a Thule bike rack this summer and was pleased with your service and the product. Your web site is well designed and provides more product information than can be found on other sites. The videos are very helpful, providing the 'touch and feel' that is often missing when purchasing via the internet. With this order, you have exceeded my expectations. I am leaving town for a Christmas trip next Friday, which is why I have ordered the carrier.
Jack, Warren, MI  12/12/2008
Super easy to deal with..got all my items here, 1 stop shop. Great prices even beat [xxx]...Super fast shipping next day. shipped AAA+++ Thanks will use again
Kristi, South Boston, VA  12/11/2008
I am very happy, pleased and impressed with the service I have received from you and your company. Never have I been so informed with an online purchase, nor have I had someone actually look out for me. I truly appreciate all of you help and I hope you have a wonderful Christmas! :)
Doug, Hutchinson, KS  12/11/2008
This kind of service is rare, Within 90 minutes of placing my order,I recived an email that my order was recieved, an email confirming my order and last an email telling me it was shipped. Placed the order at 11:17AM 12/8/08 recieved on 12/10/08. Highly recommend.
Wes, Plano, IL  12/11/2008
Quick shipment of my order, and friendly communication.
Mary Lou, Hamburg, NY  12/11/2008
What a great shopping experience! Received immediate order confirmation and updates on shipping via email. Cargo carrier arrived on time and the free shipping was a plus. Although I havent opened the box Christmas gift, Im expecting it will be just what my son wanted. Thanks for courteous, prompt service!
Harry, Dublin, OH  12/11/2008
Good products, communication, and delivery. Cant ask for much more.
Erhard, Beaumont, CA  12/10/2008
Fast, efficient service. Product as described. Would recommend to others.
Dennis, Mosinee, WI  12/10/2008
I havent even opened the box yet, but boy, you guys are sure fast at shipping. It arrived in good shape I think, and I hope it is what I ordered. The price was right, too.
Murl, New Boston, TX  12/10/2008
I just want to say why can't all businesses operate as efficently as yours. I placed my order at 1 PM and now I am told it has shiped less than three hours later. Great job helpful customer service. Thanks
Dan, Martin, MI  12/10/2008
Delivery was very fast. Product was as advertised. Hitch took less than the estimated 30 minutes to install and looks fantastic.
Bill, Rockville, MD  12/10/2008
Easy to use web site. Great customer service. They processed and shipped it same day.
Ron, Longmont, CO  12/10/2008
Thanks, you have done a wonderful job on helping me with this order, it is greatly appreciated, in particular the kindness, your knowledge and promptness. The timing is great! thanks again, Ron & Juanita
Lance, Kingman, AZ  12/09/2008
Thanks for the prompt service. You guys seem to do it right.
Greg, Clark, NJ  12/09/2008
This is awesome. Wish every place I deal with was as efficient as you guys.
Fred, Moundville, AL  12/09/2008
I ordered a goosneck hitch plate on Friday December 05 and received it today December 09. It installed in minutes and worked perfectly. I will be a return customer.
Michael, Bradenton, FL  12/09/2008
excellent co. fast and organized, A+++
Jim, Overland Park, KS  12/09/2008
Wow!! You did it again!! I just placed my order for a polypro truck cover Monday morning 12/8 and UPS ped it off today Tuesday 12/9 about 2PM. Thank you for your friendly and speedy service.
Ross, Midlothian, VA  12/09/2008
Experience has been excellent. fast service and delivery. This is my second order.
Donald, Bluefield, WV  12/09/2008
I've made several online purchases from etrailer.com in the last year or so and Ive always been pleased with their quality customer service. Reasonable prices, updates on status of orders, and fast shipping. I would highly recommend etrailer.com for all your vehicle accessories and equipment.
Jeff, Union, NJ  12/09/2008
Purchased from etrailer a couple of times. I would highly recommend to anyone
John, Williamsport, IN  12/09/2008
This has been one of my best experiences in on-line shopping. While ordering I had a question. I called Customer Service and they very quickly had the information that I needed. I also was blown away at the speed of the order being shipped...same day as ordered and I ordered late in the afternoon. You do not find this type of service everywhere !! Thanks
William, Littlerock, CA  12/09/2008
I ordered over 40 items 2 days apart with free shipping . I received them on the fourth working day. Highly recommended.
Joe, Murfreesboro, TN  12/09/2008
Outstanding sevice both times that I have ordered from your company. Your employees are very helpful and knowledgeable concerning the products that I ordered. I would and will recommend your company to anyone. Thanks Joe
John, Victoria, TX  12/08/2008
Excellent service! The 5th wheel mounting kit I ordered was delivered only 4 days later, with free shipping to boot! I highly recommend etrailer.com.
Eric, San Diego, CA  12/08/2008
Thanks for the continuing great prices and products! Whenever I'm in need of something for my biz I consult your website first. I just installed the torsion bar on my tailgate and I love it!! It is so much easier to close now while my hands are full.
James, Canton, CT  12/08/2008
This was not my first purchase from etrailer and that speaks volumes to what I think of them.
Bill, Knox, PA  12/08/2008
Excellent transaction. Product was in stock and exactly what I ordered. The item was on my doorstep in 3 days.
David, Cypress, CA  12/08/2008
My shopping experience with E-trailer was totally satisfactory. I wanted bolt-on hitch receivers for each of our cars, and a hitch-mounted bike carrier for our two bicycles. The Hitch Hunter search found exactly the right hitches for our cars, and their extensive inventory of bike carriers from several manufacturers made it possible to the perfect carrier for our situation. An e-mailed question about fitting was answered accurately the very next day. My order was processed immediately, and all items were shipped and delivered on-schedule. I found the how-to-install video clips on E-trailers web site to be a huge help much better than the manufacturers printed installation instructions. They gave me the confidence to know that I could install the hitches by myself - which I did successfully. E-trailer does it right! I most heartily recommend them to you.
Jim, Glide, OR  12/08/2008
It is hard to put into a few words just how perfect my purchase was. I received immediate notification of my order, a simple way to track its shipping, and it arrived right on schedule. Its nice to see such great customer service, especially in this day and age. Thanks.
Tony, Woodbrigde, ON  12/07/2008
Great website, and excellent customer service. Placed my order by phone from Toronto, Canada on Friday Nov 28/08. I was advised by email that it was shipped Monday Dec 1/08 and received it on Friday Dec 5/ 08. I highly recommend this site to anyone, and I will be definitely buying from them again.
Randy, Rockvale, TN  12/05/2008
I want to thank the folks at etrailer for all the help, I have placed 2 orders and everything was OK. I have bought parts for a enclosed car trailer, & they had what I needed at a good price. Thanks again.
Bob, Needles, CA  12/05/2008
My partner and I are full time RVers. We have been shopping at etrailer for about 1.5 years, both on-line and in their showroom in Wentzville. Their staff is knowledgeable, pleasant, actually fun. And the products they offer are top-notch. I recommend etrailer without reservation.
James, Greensburg, PA  12/05/2008
I ordered a Draw-Tite trailer hitch and a Thule 990 hitch mount bike rack for my 07 Ford Focus. The people at eTrailer went out of their way to make sure my order was completed and sent to me promtly. I ordered on 12/5/08 and UPS delivered my order on 12/8/08 which was sooner than I expected. I already put the bike rack together and have the hitch ready to install as soon as the weather gets out of the teens here in Pennsylvania. I would definitely recommend eTrailer for service and price. Thanks so much.
Matt, Plano, TX  12/05/2008
Fast Shipping and solid product. Thanks.
Aaron, Ellensburg, WA  12/04/2008
I really had an amazing experience! I was surprised how easy it was and it was even fun... I didnt think I would be able to find the trailer part and was pleasantly surprised! God Bless you guys! Merry Christmas
Bonnie, Williamson, GA  12/04/2008
I purchase a new SUV a vew months ago and the new style windows make it hard to see behind you. I had seen one of the products I purchased in a Sky Mall magazine and decided to try to find one. I found it on line on December 1, ordered that day and it arrived 2 days later. Such speed! I am impressed and will recommend etrailer to my friends. Thank you so much. You made my husbands Christmas shopping totally effortless.
Glenn, Indian Harbor, FL  12/04/2008
You guys are the best in the business. You take customer service to a whole new level….Thanks and keep up the great work! -Glenn
Scott, Edgewood, MD  12/04/2008
Just ordered a hitch and bike rack today and have already received emails regarding confirmation and shipping info. Excellent customer service so far hard to find in todays world. Keep uo the good work!
Robert, Eagan, MN  12/04/2008
Great products, great price. Thanks guys. P.S. Fast shipping, too good!!!
Daniel, Antigo, WI  12/04/2008
This company is the best I have ever dealt with I ordered at hitch on the 31st and it was at my door on the 3rd of the folowing month. If I had dealt with a local company they would not have even got the order done by then
John, Boonville, IN  12/03/2008
It's hard to believe something ordered on Tuesday would arrive on time the next day . Your word is your bond and I will be sure to tell the next person . Thanks for such GREAT service .
J.m., Twin City, GA  12/03/2008
Great service. Fast shipping. Thanks.
Fredi, Wildwood, IL  12/03/2008
fast shipment, good company. will buy again.
Jerry, McKinney, TX  12/03/2008
This was one of the most pleasurable online shopping experiences that I have had. Correspondence and status updates were excellent and when I had a question about 3 weeks ago, the sales representative didnt have the answer in front of her but I received a call back within 30 minutes with the information that I needed.
Peggy, Las Vegas, NV  12/02/2008
My order went in right away and bamm! I got it! Thank you guys...it is the perfect gift for my guy...he loves it! Keep up the good work...I will definately shop here again!
Tony, Converse, TX  12/02/2008
This is the third time Ive purchased hitch equipment from eTrailer. Each time gets better and better. And, the equipment always fits! You wont do better, or get a better value.
Jay, Kansas City, MO  12/02/2008
I cant believe how fast I received my shipment!!! The installation took about an hour, I wasnt in a hurry, and it fit perfectly and works great! I installed a Class 1 trailer hitch on a 2008 Honda CR-V for light duty hauling. I can definitely recommend eTrailer to anyone looking for this type of equipment!
Doug, Alvin, TX  12/02/2008
Very easy ordering and fast shipping, will put this site in my favorites to come back to.
Filip, Houston, TX  12/02/2008
I cannot find words to express how professional these guys are. They should start teaching others on how the Internet shopping should look like. I was completely new to the hitches and bike racks. Documentation and movies on www were very helpful and educational. Prices are great, products of good quality and easy to assemble. I will definitely come back to them with every trailing need I will have. Thanks a lot for amazing shopping experience!
James, Sandown, NH  12/02/2008
This is the third time I have ordered from eTrailer.com. Every time I place an order, the service gets better, if that is possible. I called the latest order in at around 11:30 AM and at 2:30 PM I received an e-mail stating that the order had shipped. Their products are always as advertised and their technical help is the best. Thanks again to eTrailer.com
Tom, Springfield, PA  12/02/2008
I would just like to let you know this is the second time I have ordered from your company and that the main reason is for your fast and accurate shipping.I have had used other companies in past but your shipping department has won me over! thank you.
Terry, St. Louis, MO  12/02/2008
My experience shopping with etrailer.com has been very good. I have purchased items from them twice now and both times their prices and promptness in shipping has been excellent.
William, Auburn, WA  12/02/2008
OUTSTANDING SERVICE!!!! Ive ordered from you before so I know what to expect. E-Mail confirmation and tracking is great. I will continue to shop with you when I need trailer parts again. THANK YOU!!!!!
Darell, Lexington, NC  12/01/2008
I thought I would find great deal on cyber Monday, but I never expected the service and courtesy to go along with it. I'm also very excited about the price that I was able to purchase my item. I have been searching for a few days on this item and not only did I get a better product than the competitors i was able to get a much better price. This experience is one that I will surly share will all my friends and family.
Bob, Bishop, CA  12/01/2008
excellent service, delievered as promised on time.
Chris, Bethlehem, GA  12/01/2008
Fast shipping, price of the product was the cheapest found. I will be shopping with you again. Thanks
Theresa, Farmingdale, NY  12/01/2008
Great process, very helpful. I am impressed!
Angelo, Oxford, NJ  12/01/2008
Your service was excellent and prompt. I would definately shop here again. Thanks
Charlie, Sterling Heights, MI  12/01/2008
Friendly, courteous service, fast shipping and very competitive pricing. Thank you.
John, Elmont, NY  12/01/2008
This is the place to buy!!!!! one word fast!!!!
Jerry, Deer Park, TX  12/01/2008
I have bought hitches and accessories for 4 different vehicles over the years and very satisfied with fast service, selection, and good prices.
Tommy, East Flat Rock, NC  11/30/2008
Absolutely the best company I've done internet business with!
Michael, Elmira Heights, NY  11/28/2008
Great price, description perfect on website. Fast shipping and great communication. Thank You !
Tom, Shoreline, WA  11/27/2008
I called in the order to a very friendly person and was taken care of immediately. The order arrived in good shape actually one day earlier than was expected. This is my second order and I am very pleased with the follow up and delivery of goods. I highly recommend E Trailer if you need trailer parts.
Andrew, Braintree, MA  11/26/2008
It is a pleasure, even over the internet, to have FAST, personable, knowledgeable customer service. I just placed my order, and immediately heard that it was in stock, would be shipped and that I would receive an update for shipment tracking. While I know many things are automated in your process - this 'quick touch' with your clients is what customer service is all about. Well done. I'd like to say that I will use you website a lot - I might not need to if your product is as good as your service. You definitely get my word of mouth business! Thank you.
Ernest, Tracy, CA  11/26/2008
You cant beat the prices also the service is outstanding.
Jeff, Spring Hill, TN  11/26/2008
My shopping experience at etrailer.com has been tremendous! The website is very easy to navigate and the prices are fantastic but it doesnt stop there. The level of customer service the etrailer staff provides far exceeded my expectations. My order was ready to ship immediately and my shipping was upgraded to express at no charge. And they are communicating every step of the process to make sure I know the status of my order and when it will arrive. Thank you very much for the great experience! I will definitely tell everyone I know about it and cant wait for my shippment to arrive!
Mark, Sebastopol, CA  11/26/2008
I believe this is my third orderwith etrailer.com. Every time the price has been competitive, the communication great, shipping is fast and the experience is top notch. Thanks to all at etrailer.com
Herb, Dayton, MD  11/26/2008
etrailer.com is one of the best web sites I have ever shopped on. From the initial product lookup to the informative videos on many items, this site helped make my decision making a breeze. The only drawback with your site is that you don't carry more products. I'd do all my shopping here! Thanks for your great service and terrific web site.
Gabe, Seattle, WA  11/25/2008
Great!
Dottie, Jacksonville, NC  11/25/2008
Found this website while doing a search. They had an item I just knew my hubby would love, so I ordered it. Ordering was a cinch. I was notified immediately within 30 min that the order had been received and shortly thereafter that the shipping on my order had not only been upgraded for free but that it had been shipped already less than 2 hrs after ordering. Whats not to like?
Roger, Aiken, SC  11/25/2008
I have always had a great experience with etrailer. Everything has been top notch. Thanks again for your wonderful service.
Larry, Crystal Falls, MI  11/25/2008
Hey you guys! We ordered a trailer hitch YESTERDAY and it arrived IN ONE DAY!!!! Wow! We're really impressed! If we need anything else that you can supply us, we'll be back! Thanks so very much for your kind attention to our order. This is unbelievable!
Bob, North Waterboro, ME  11/24/2008
Great price, Fast shipping right to my door and great communication about the status of my order. I will be back for any future trailer hitch needs. Thanks for a very pleasant transaction.
Don, Romeo, MI  11/24/2008
Wow!! What an awesome experience. Today it is so hard to find good customer support. I found the website by chance and Im so glad I did. Not only were there directions on how to install my wire harness, there was a video to back it up. This influenced my decision to purchase from etrailer as well. They helped with prompt reply to an email question, and they shipped same day. You cannot find this kind of service anymore. I would like to thank everyone at etrailer for making the effort to take care of its customers, and I know if you continue to do business like this your company cannot fail. Keep up the good work
Jayne, Hollywood, MD  11/24/2008
Shopping on your site was a breeze. I am confident when I order something from you folks because I am certain that I am purchasing the right thing for my vehicle. This is my fourth hitch purchase from you and should the need arrise I will be back. Well done to your site designer. Warmest Regards, Jayne
James, Oviedo, FL  11/24/2008
great people to do business with, great communication and fast shipping!
Fred, Ogallah, KS  11/23/2008
Saved me a hundred bucks and was here before I could say trailer hitch. Excelent service and when I called I got to speak with a friendly American that actually cared. Great experience and wonderful service and as far as I can tell the product was exactly what I ordered. I have not installed it yet to see if it fits, but from research it looks right. It really was fast service, I was amazed. Thank you very much. Fred
TC, Las Vegas, NV  11/23/2008
I dont endorse many businesses, but the folks at etrailer have my endorsement plus I will send my friends to them, infact I am going to put a link on my website so all may have the oportunity to deal with an american company that stands behind the products they sell 100 with no BS. thank you again for providing me with a good product and service.
Robert, Wapakoneta, OH  11/22/2008
I just wanted to praise you for your service and website. This is my second time ordering a trailer hitch in just a years time. Once again I found the ease of finding my hitch and ordering same to be a great experience. Then in just 3 business days I received the order, how quick is that. Again great experience, THANKS.
John, Massillon, OH  11/21/2008
I found the your web site fun to look over and your prices very good. Your shipping charges are very reasonible and it arrived faster than expected.
Brian, Morrisville, NC  11/20/2008
I am extremely impressed with the service of e-trailer. Ordering was simple and easy. The price for my item was comparable to other companies. The most impressive thing however was how quickly I received my item. It came 2-3 days after I ordered. I was expecting one and a half weeks minimum. I was in a hurry to get the item, and it came earlier than I thought, which made my life alot easier. I will use e-trailer again. Thanks again,
Brian, Paonia, CO  11/20/2008
I am genuinely impressed . Within 3 hours of placing my order I was notified by parts that all items were in stock and immediately after that I was told my order had been shipped AND that they were able to upgrade my shipping time to boot. Been many moons since Ive received such expert service. KUDOS
Cole, Clarksville, AR  11/20/2008
wonderful shopping on line quick communication and quicker than promised shipping great store online
Billy, Tifton, GA  11/20/2008
I will certainly do business with you again and tell all my friends to do business with you. I received the hitch in 3 days, and it fit perfect. I took my time and followed the directions and still only took about 35 minutes. I could easily put another one on now in 20 minutes. Thanks again for the great service.
Kurt, Wheaton, IL  11/20/2008
Fantastic online shopping. Item shipped within hours of when I ordered. I received updates: ordered ready to ship and shipped promptly. thanks.
Dan, Staten Island, NY  11/20/2008
I think your service was great.. Thanks
Dave, Bakersfield, CA  11/20/2008
Thanks, its always easy to shop at etrailer. Dave
Greg, Strafford, MO  11/20/2008
What can you say. I ordered the part on the 17th and I received it on the 19th. Fantastic purchase. I know where I will go for all my future trailer needs. Thanks for the great experience.
Virgil, Beavercreek, OH  11/20/2008
It took about 25 minutes to install the hitch, never even had to jack the car up. The electrical took about 30 minutes, and the video instructions on your web page were excellent
John, Evans, GA  11/19/2008
Hitch received and installed same day in 30 minutes with minimal difficulty. Solid product and easy install - thanks so much!
Kelvin, Markham, ON  11/19/2008
Just received the package from etrailer. It packed so good and I like the online service very much. Especially whenever I sent in questions they responded quick and gave me help. Good job etrailer. Definitely I will continue to shop from etrailer.
Marty, St Petersburg, FL  11/19/2008
Was very happy with the ease that I found the right hitch and all the right extras for my exact vehicle. Great site design, user friendly and informative. The video took all my fears out of installing it myself. Fast email response and shipping. Will tell all my friends. Thanks Etrailer
Al, Tacoma, WA  11/19/2008
etrailer has same quality of products for a lot less price than other major trailer supply stores.
Dana, Arlington, TX  11/19/2008
I executed the time-honored practice of accidently leaving my hitch lock keys on the bumper of my truck. New keys were on the way from etrailer in record time. Although this was a very small order, the staff was superb in helping me. Highly recommended! Thanks!
Bob, Loudon, TN  11/18/2008
Hitch arrived very quickly. Thanks!
Richard, Waxhaw, NC  11/18/2008
Quick delivery, great price and easy installation. I would recomend anyone looking for a trailer hitch to look no further, this is the place to purchase one. Thanks for a great product.
Steve, Hernando, FL  11/18/2008
I cannot say enough about the professionalism and technical expertise. My questions were answered and order processed in record time and for that I thank you.
Ernest, Pala, CA  11/17/2008
I would just like to Thank You so much for shipping my hitch out on the same day even though I was over an hour later than closing for shipments.... I thought the system you use to track my shipment was cool, but most of all I had looked at many companies on-line as well as local retailers, and you had the best price. Thanks again, Ernest
Don, Sandy, UT  11/17/2008
I had a very positive experience. I would buy from this company again.
Jim, Eure, NC  11/17/2008
I think Etrailer people are great. This is the second hitch I have ordered and both were exactly as advertised. I ordered this second hitch on Monday afternoon and it was delivered in North Carolina on Wenesday afternoon. Somebody had to break the speed limit!!!! LoL Thanks Guys. You can bet I am letting all my friends and mechanics I know, who and where you are.
Louis, Palm Bay, FL  11/17/2008
You are the best in the business. Thanks to all
Connie, Charleston, WV  11/17/2008
Excellent customer service. Best on-line ordering experience yet!
Stephen, Williamsport, MD  11/17/2008
Excellent products and pricing. Great doing business with etrailer and I have already recommended your site to others.
Hal, Houston, TX  11/17/2008
Excellent service, I would definitely use Etrailer.com again and recommend it to anyone. Ordering was a breeze and the product videos on use and assembly were extremely helpful. I ordered enough for free shipping and was also upgraded to priority shipping free of charge. The order arrived timely and complete.
Randy, Dallas, TX  11/17/2008
I am very pleased with the expediency of email updates and shipping times from etrailer.com. Very professional and good to do business with. I would not hesitate to purchase again and more in the future.
Paul, Anaheim, CA  11/16/2008
Fast shipping, the hitch bolted right on in minutes.
Chen, League City, TX  11/15/2008
I like your service and products. The trailer tires look and fit perfectly on my camper. Will definitely buy more product from you! Chen
Roy, Beaufort, SC  11/15/2008
Very fast service
Doug, Red Bluff, CA  11/14/2008
AWESOME!!! this place is great. free shipping and installation videos that totally help. I got a hitch receiver and wiring installed in 45 min!! quick shipping, and did i mention free shipping. the package weighed 60+pounds and would have cost $60something elsewhere. I am a very satisfied customer.
John, Kingwood, TX  11/14/2008
Great to deal with! Good product and fast shipping. thanks.
Larry, Arvada, CO  11/14/2008
Great company to deal with. I especially liked the fact that I could pick and choose what I wanted. The response was very fast. Would recommend this company to anyone.
Dave, New Knoxville, OH  11/13/2008
FAST service. I dont have it installed yet, but I did review the instructions and parts. Looks like a piece of cake. Finally instructions that make sense.
Steve, Rifle, CO  11/13/2008
Lots of great things to say about the shipping and how fast the delivery was, ease of ordering, and great videos. I will definitely recommend etrailer to my friends.
Mark, Braselton, GA  11/13/2008
I ordered a pair of CIPA slip on trailering mirrors for my Chevrolet 2500. the mirrors were delivered promptly even using standard UPS service.They went on very easily and seem to provide the needed visibility to see along side our camper. Good product for the price, less than $70.00 total.
Jeff, Pixley, CA  11/13/2008
Parts arrived quick. Great communication with seller. A++
David, Wakefield, KS  11/12/2008
Great prices and fast Processing I would say that would apply for your shipping as well thanks
Raymond, Springfield, VT  11/12/2008
Quick response and shipping upgrade for free. Pleasant shopping experience.
Jim, New Milford, CT  11/11/2008
I purchased the 2" trailer receiver Cargo Carrier along with the folding attachment. They both work great! I ended up also buying the brake light kit. Taller cargo itmes can block the vehicle tail lights. Hind sight being 20/20, I should have purchased the Tail Light Kit with the Cargo carrier.
Heath, Bella Vista, AR  11/10/2008
Best price I could find and really fast shipping! Very easy to install. I installed the hitch and the wire kit in about 40 minutes. I did have to wiggle the hitch just a little to get the last bolt to fit but still wasnt hard.
Benoit, Repentigny, QC  11/10/2008
everything was perfect
Joseph, Lincoln Park, NJ  11/10/2008
Great communication every step of the way. Recieved my package on exactly the day promised.
Steve, Port Lavaca, TX  11/10/2008
Excellent company. Superior customer service. Shipped order 1 hour after receiving it. I will most definitely use E - Trailer from now on. Steve A Happy Camper in Texas
Joe, Sault Ste. Marie, ON  11/10/2008
This was very easy to install and the ordering of the hitch was even easier. Thanks for making the processes so easy. And shipping was very fast.
Ryan, Portland, OR  11/10/2008
Very easy process, good prices and my products were shipped on time and were delivered on time. The instructional videos online helped make installation easy!
Mike, Tripoli, IA  11/09/2008
good service and fast shipping
Brad, Neenah, WI  11/09/2008
Great product and delivery!
Dave, Windsor, MA  11/08/2008
Your site made it easy to find the product that would work from the truck and easy to install.
Donald, Albion, NY  11/08/2008
I ordered a hitch for my cobalt on monday and was surprised by upgraded same day shipping at no extra cost to me.The curt hitch has high quality great workmanship and good value. Installation was quite easy and was complete in a couple of hours. I am very happy doing business with with this company and will return as needed THANKS ETRAILER
Tim, Salinas, CA  11/08/2008
No hassle purchasing. Both hitch and trailer wiring/lamp module in stock. Free shipping that didnt take 10 days. My hitch was ordered on Saturday. UPS delivery was made on Friday. I would recommend etrailer to everyone. Thank You for great customer service and free shipping.
Scott, Fenton, MI  11/07/2008
Fast shipping, great price !
JoE, Babylon, NY  11/06/2008
Etrailer.com is very easy to navigate through and a great website. After watching the onsite videos of trailer hitch and wiring installations on etrailer.com and seeing how easy it was to install a hitch, I decided to make my purchase through etrailer. Their prices are great and there were many hitches to chose from My order came within 3 days and included free shipping. I will definetly recommend etrailer.com to all my friends.
Joanna, Panama City, FL  11/06/2008
Great prices, very fast shipping. Second purchase from them and will very likely shop here in the near future.
Bill, Odenville, AL  11/06/2008
E-trailer has a well organized web site for easy shopping. When I needed technical assistance with my first order, I got to talk to a live person in this country. The order arrived promptly. Good service deserves repeat business so I placed another order instead of going to the local super-center. Thank you E-Trailer
Scott, Grain Valley, MO  11/06/2008
Excellent, Fast service! Easy to install - very glad I decided to do it myself, saved a hundred bucks.
Robert, Hammonton, NJ  11/06/2008
Always a pleasure to shop here. Great service and reasonable prices. Fast shipping. Thanks again
Jeromy, Mansfield, OH  11/06/2008
The installation videos are outstanding. Being able to see the job done before you even start is a tremendous help. And you cant beat free shipping. I bought 3 hitches on seperate occasions from eTrailer and will do so again for my next one.
Sumon, Bristow, VA  11/06/2008
Great Experience. Very easy to navigate through the site finding everything that I needed. Quick turnaround on my order with very friendly service representatives. Look forward to ordering more from you guys. Thanks for making it so easy!
Chris, Selden, NY  11/05/2008
Great products, prices and free shipping. All that and A+ customer service. Looking forward to future purchases! Thanks!
Jim, Menomonee Falls, WI  11/05/2008
You far exceeded any expectation of service. The web site was so easy to use and linked at all accessories I needed and received everything so fast. It was wonderful.
Bill, Oxbow, ME  11/05/2008
The hitch arrived before the scheduled time. Exceeded my expectations. I highly recommend etrailer.
Terry, Prattville, AL  11/05/2008
I ordered a Hidden Hitch trailer hitch and wiring harness on Sunday. Received the shipment in 3 days on Wednesday. Held he hitch up to the frame, my grandson started the bolts, torqued the bolts, mounted the 7 and 4 way trailer connector, plugged it in to the wiring harness, installed 2 relays provided. Was complete in less than an hour. Order was delivered fast, equipment ordered was very good quality, installation was easy and fast. Thanks for you help.
Randy, Hazel Green, AL  11/05/2008
I have bought several times from your company and have alwways recd great service and would recommend you to anyone interested in your products. Thanks
Derek, Vestal, NY  11/04/2008
I just made my 3rd purchase of a trailer hitch from etrailer.com and I have nothing but good things to say about thier website, customer service, the products. Its been a great experience every time. I happily recommend them to friends and family, and anyone who will listen.
Kathy, Port Orchard, WA  11/04/2008
Fast response. I like it
John, Shingle Springs, CA  11/04/2008
Great prices, nicely designed and easy to use site, and they shipped promptly. Ill be back next time I need a hitch, rack, accessories.
Greg, South Dayton, FL  11/03/2008
This purchase, from beginning to end was exceptional. From the CSR who took the order, being very friendly and helpful, to the lowest prices on the net, in addition to the very quick shipping. Thank you for this order!
Stan, Ashville, NC  11/03/2008
Helpful, polite, painless. Worked for me.
David, Greensboro, NC  11/03/2008
The hitch and accessories were all delivered quickly and the communications were excellent both friendly and accurate. The product and price were both very good and the installation instructions were clear. This was a very satisfactory on line buying experience. I would recommend this company to anyone who needs a trailer hitch or accessories for towing.
Paul, Schenectady, NY  11/03/2008
Great Price! Great item!! AWESOME CUSTOMER SERVICE!! Thanks!!
Richard, Indiana, PA  11/03/2008
So far, the experience has been great! I have recieved several emails notifying me of my orders status and a tracking number was provided. I hope to get my order within the next 3 days.
Richard, Eaton Rapids, MI  11/03/2008
I am very impressed with the communication, speed of shipment, tracking and price of the item I purchased! Thank you for the wonderful professional service! I will be traveling a lot in the near future and I can assure you if I need something for my RV I will order from you. Thank you
Paula, Tallahassee, FL  11/02/2008
The person who took my order was extremely helpful in getting the correct mirrors for my Sierra truck, I was very happy with the service and the mirrors fit like a glove, Thanks for the great extra mile service. I will be a customer again! And fast, they were here in 2 days!
Steven, Ft Walton Beach, FL  11/01/2008
The order came a day ahead of schedule, everything bolted together, install time was like 15 minutes. I forgot to add a part to the order and they suspended the shipment for me, great customer service, great product.
Sean, Bainbridge Island,WA  11/01/2008
I looked at several other web sites before placing this order. etrailer.com had an easy to use format, the lowest prices by far and offered free shipping. I received a free UPS shipping upgrade after placing the order and had everything delivered in four business days. I highly recommend this etrailer.com for trailering needs and will go here first for future purchases. This site has been outstanding. Thank you for the excellent customer service.
Bertun, Cheyenne, WY  11/01/2008
I received the part in five days of my order, much sooner than I thought I would and installment was a breeze following their instructions
Jon, Palm Springs, CA  10/31/2008
I found your site to be the lowest price And believe me I searched around for over two hours!, with the best written description, I was looking for a particular feature and deciding between the Valley Odyssey, and the Odyssey II, and a video describing the product in detail. The check out was fast and accurate, and I received an e-mail almost immediately. Then I got an e-mail stating that my order had shipped that afternoon, a Friday. Best order experience I have had online for quite a while!!!
Nick, Wheelersburg, OH  10/31/2008
Shipping was fast, and order confirmation was prompt. Overall good purchasing experience
Harold, Gillsville, GA  10/31/2008
The phone operator was very helpful and made my purchase easy. I will keep this website handy.
Hal, Hampton, SC  10/31/2008
I don't have a lot of needs in the offerings you have but when I do you come through like a champ. The products are first rate AND the service end is second to none. You get the job done right, the first time and a customer can't ask for more than that. Oh, yeah, your pricing is great as well!
Jim, Sumter, SC  10/30/2008
Your web site is fast friendly and filled with great deals. I found everything I needed with easy navigation. I will be back!
Charles, Pleasant Hill, CA  10/30/2008
Good price and very fast service! Thanks
Robert, Amherst, OH  10/30/2008
I recently bought a T connector for my trailer wiring to car wiring connections. E-trailer was professional the entire experience. They informing me of the parts availability and the time my order shipped. I received my order in a timely manor. The part was as easy to install as was touted. I highly recommend E-TRAILER.
Sergio, Plant City, FL  10/30/2008
Fast shipping. Good deal..... Thanks
Dave, Greer, SC  10/30/2008
Good site, good deal....Easy transaction.
Jerry, Caro, MI  10/30/2008
Thank You. Fast delivery, mats were better than I expected.
Mike, Raleigh, NC  10/30/2008
Great assortment of quality gear and at the best price. Free shipping on purchases over $150 on a typically large heavy item!! Super fast. I placed the order Monday morning and I had it mounted to my car by Wednesday afternoon. Thats tough to beat. Equipment was well packaged, fine quality, and received in good shape. I have used etrailer twice and the experience was the same, GREAT!!
John, Strafford, MO  10/30/2008
I can't say enough good things about this seller. They upgraded my shipping for free. I received and had it installed in less than 24 hrs after I placed the online order. Wow! Im also very happy with the quality of the parts.
Chris, Malvern, PA  10/30/2008
Recently placed two larger orders for my dual axle landscape trailer, one to rebuild the whole suspension, one to redo the electric brakes. I am so pleased. The parts are exact replacements, the shipping was FAST, the price was great plus free shipping with no sales tax. The internet ordering is easy as the web site is user-friendly with lots of pictures, videos and advice. As a first-timer at trailer repair I had to call with questions prior to ordering the suspension parts and the girl couldnt have been more helpful unless she installed my parts herself. Thanks etrailer!
Jim, Dallas, TX  10/30/2008
Nice job on all aspects. You were the cheapest again, fastest again, and just since my last purchase, your site and communication info is awesome. Thanks
Douglas, Kissimmee, FL  10/29/2008
I am a first time customer of ETrailer.com. I received my first order of 4 seven-foot E-Track ratchet straps and I am thrilled by the speed of delivery and the quality of your product. It arrived from UPS very fast and I am very impressed with the quality and beefy size of the ratchet hardware; it makes my original ratchets look like mere toys. It is also very useful to have the ability to strap small diameter cargo by virtue of the short tail on this model. I will be buying all my future E-Track straps from ETrailer. Nice work- I am very pleased with my ETrailer experience.
Frank, Georgetown, TX  10/29/2008
great experience!!! I've been looking for a hitch. With the experience I just had with the bike rack, I;kk definitely come back and order the hitch when I have a little more $$$. delivery was quick! the product was awesome!!! Frank
Jimmy, Colorado Springs, CO  10/29/2008
Fantastic, the plug-n-play is a simple step. The onboard diognastics is a comfort to know everything is working properly. Looks nice with the up front controls and ease of operation. etrailers on-line How To let me know how to install the Tenkonsha P-3 before it even arrived. Fast shipping too. thanks etrailer!
Sarah, Camano Island, WA  10/29/2008
I was amazed at the speed in which my product was treated by etailer. I ordered on a Monday afternoon and they had my product shipped the same day. In addition, they upgraded my shipment at no extra charge! Finally, they sent me an e-mail letting me know the product had shipped that day and furnished me with a tracking number. What more could a customer ask from a company? They were great!
Steve, Silver Spring, MD  10/28/2008
Great service, item shipped right away and arrived in just a few days just like it was suppose to. I am pleased and will order again when I need something. Thanks…
Patrick, Chauvin, LA  10/28/2008
Very good selection of items, quick shipping. This is the 2nd time I ordered from them with no problems. I will order from here again.
Dominick, Lambertville, NJ  10/28/2008
Very good price, fast service, I'm very satisfied.
Aaron, St. Louis, MO  10/28/2008
It would be wonderful if all Email orders were processed as well as yours. You told me I would have it by Monday and I had it on Monday. Now thats called taking care of business!!! Thank You!
Wayne, Rothesay, NB  10/28/2008
I would like to say thank you for fulfilling my order. Although it was a small item, the delivery to my home was excellent and very fast. The item was exactly what I expected and the installation instructions were clear and concise. I installed the wiring harness in less than 10 minutes with no problems whatsoever. I will pass my experience with etrailer to my frineds. All the best and I look forward to my next purchase.
Evan, Madison, WI  10/28/2008
You Rock.
Lance, Granby, MA  10/27/2008
You guys are great. I can always count on you to have what I need, at a fair price, and you consistently ship out quickly. Thanks for running such a tight ship! Lance
Wray, Florence, AL  10/27/2008
Possibly one of the best E-stores on the internet and I've shop a whole lot over the years. The video How To shows how items work better than going to the local auto parts store. The pricing was less that any other store on the net or at a local store. I've never been happier with shopping on the net.
Arnaud, Pikeville, KY  10/27/2008
Always reliable and fast.
Larry, Burbank, CA  10/27/2008
I just received my hitch today and cant wait to get it installed. This is the second hitch I have ordered from etrailer.com and I will recommend this company to my friends. I had a question answered before I ordered which helped me make my decision. Its been a pleasure doing business with you and Ill do it again when I need to. Thank you, Larry
Bobby, Old Hickory, TN  10/27/2008
I needed info on electric trailer brakes and found what I was looking for on etrailer web site. I ordered a controller on a Saturday and got notified the following Monday that it has shipped! Fast service. Can't ask for better. PS: the price was a lot less than the local rv centers.
Louis, Sedalia, CO  10/27/2008
Super fast shipping! All parts were as ordered. Will definitely do business with these folks in the future. Thanks again! Louis
Jack, Winona, MN  10/27/2008
Etrailer's customer service was great! My hitch shipped fast. It was very easy to install. I also liked the wiring harness kit. Overall this was the easiest hitch installation I've ever done. I'll definately be back for future business.
Rex, Harrington, DE  10/27/2008
Great Service. I especially like your prompt shipping. Pricing also a plus!
Mike, Glen Burnie, MD  10/26/2008
Had no trouble finding the hitch and wiring kit I needed, ordering was a breeze too. Everything showed up as expected.
Jim, Frederic, WI  10/26/2008
Fast shipping great product thanks
Jerry, Columbus, TX  10/26/2008
I received my front mount hitch in less than a week. It did not take very long to install and it looks great. With the FREE SHIPPING, the price is the best on the internet. Thanks for a great product. Sincerely, Jerry
Butch, Benton, PA  10/25/2008
I'm very pleased with the product and how quick I got it. Thanks Etrailer
Lee, Merrionette Park, IL  10/25/2008
I ordered a hitch in the early afternoon and received it the next morning! Can't beat that.
Gordon, Green Cove, FL  10/24/2008
etrailer is a great place to shop. Personnel are knowledgeable and helpful. I wish more E-Stores were as well organized.
Birikti, Stevenson Ranch, CA  10/24/2008
Prompt reply, excellent service. I will definitly shop again.
John, Alpine, CA  10/24/2008
I have ordered 4 hitches and other tow related items prior to this order, and I must say, it has been great, always instock and quick to recieve. Top brand hitches, easy ordering/shipping, the hitches, easy to install with great instructions. This time I needed a brake controller for my f-150,2001, I even got the electrical adapter for under the dash and again, good instructions, took me about 10 mins, even a rocket scientist can do it, this was so helpful, ordered late 10-16, was at my door 10-22, regular ship. Buying a new truck for my wife soon, so I will be back for more.
Jaime, Miami, FL  10/24/2008
The prices are good, but the best is the fast service and response to our inquiries. Everytime we send an email, in less than 15 minutes I had the right answer and solution. That is what we call great service
Tim, Shawnee, KS  10/24/2008
Received product fast and in great shape. A+ ranking.
Timur, Statesboro, GA  10/24/2008
Quality products, best price, free shipping within 24 hours. Is there anything else thats desired?
Mike, McKinney, TX  10/23/2008
I thought the service was great. I got my order in 3 days and everything was there...the shipping was free. I will order again and probably soon, since I forgot a couple of things. Great job!!
Bryan, Owasso, OK  10/23/2008
Super fast shipping! Excellent parts and fair prices. I WILL be back!
Ed, Gilberts, SC  10/23/2008
Thanks for the quick service. Shipment was recived OK. Trailer hitch was easy to install. Looks good. Ed
Mick, Ashland City, TN  10/23/2008
eTrailer was awesome to deal with! The hitch was more than I expected and am very pleased!
Frank, Norristown, PA  10/23/2008
etrailer continues to amaze me. No matter what I order its always available & ships the same day. no matter what shipping option I pick the quality is always top shelf & not a cheap knock off. Thanks again etrailer Frank
Gary, Paducah, KY  10/23/2008
Excellent shipping. Faster than could be expected and well packaged. Very satisfied with my experience with etrailer.com.
Stuart, Bothell, WA  10/22/2008
Fast shipping! Thanks. Installation was easier than expected.
Steve, Casselberry, FL  10/22/2008
Incredible service and pricing! I received a shipment confirmation the same afternoon I ordered my cargo carrier, and it arrived well ahead of schedule in perfect condition. Thanks etrailer folks, Ill definitely use you for any other accessories I need.
Paul, Fall River, MA  10/22/2008
I just wanted to express my satisfaction about my order a Thule Roof Canoe Carrier, and 2 Swagman Roof Bike Carriers they arrived today Sooner than I expected! In perfect shape, and just as described! Your service is lightning fast Shipped same day as ordered and your packaging was excellent! Thank you!
Jay, Davis Junction, IL  10/22/2008
Very good communication. Thank you for the updates and order status.
Dan, Bemidji, MN  10/22/2008
On Monday I ordered a gooseneck hitch and an electrical item from etrailer.com. I first had a question about the hitch as to whether it would fit. By email I was answered in a number of hours. AND, I was notified when it was shipped by email, and I received the order today, Thursday! Never have I had such speed and good service. Plus the products were of great quality. I would definitely recommend shopping with etrailer for your needs because they will always have my business from now forward.
Brian, Lynden, WA  10/21/2008
This is my second order in the last couple of weeks, I was so impressed with the great communication, the very prompt shipping and the fantastic prices, the extended variety, I am giving this company the highest recommendation I have given anyone +++++! Keep up the great job Thanks Brian
James, Alameda, CA  10/21/2008
I bought an A30901 bike carrier, and it is by far the easiest to use, most versatile, steadiest, coolest, and the most cost-effective carrier I have used. Its worth every cent. On top of all that, it folds up real compact when not in use. Nice unit. Thanks.
Don, North Huntington, PA  10/21/2008
I have to say I've had the most pleasant experience ordering from customer service that I've ever had dealing with customer service. Usually I order entirely online but I needed more information so I called customer service. She was EXTREMELY patient, polite and very helpful.
Janell, Scappoose, OR  10/21/2008
I was extremely pleased with my recent purchase of a prodigy brake controller. I ordered it on a weekend, and it shipped first thing Monday. I found your site by doing a google search on installing a brake controller for my 2003 GMC Envoy. I was thrilled to find a video for installing on an 2004 Envoy so watched it. It was a quick and easy install. Thanks so much.
Macy, High Point, NC  10/21/2008
Great job, received my hitch 3 days earlier than expected. All the parts were there and the install went smooth. Definitely would shop here again.
James, East Rockaway, NY  10/21/2008
Just a great company with great prices, customer service and fast and free shipping. I will continue to purchase from Etrailer in the future.
Chuck, Brunswick, GA  10/20/2008
I'm not one to do the review thing much, but Ive got to say, these guys got their act together! etrailer has several things going for it. One - free shipping on orders. Two - videos of installation. Three - fast shipping. Four - a well laid-out website. Five - easy contact info w/ a physical address. Six - excellent return policy I know I might be sounding like a commercial, but these are the things I look for when I order online.
Mark, Spokane, WA  10/20/2008
I purchased a hidden hitch for my 2007 Mazda3 Hatchback. It was easy to put on and fits very nice. The online video demonstration was very helpful. Fishing the end bolts is a challenge but they even include the fish wires to do it. I didnt expect that. I would buy this again from Etrailer.
Lawrence, Ballwin, MO  10/20/2008
Excellent product, great communications and very fast shipping. I was looking at hitch covers at local retailers, and the price would have been twice the cost. Thank you for an excellent product and for saving me $$$.
Chuck, Springfield, IL  10/20/2008
Service was great! Item shipped following day.
Rich, Braidwood, IL  10/17/2008
EXCELLENT! Super fast shipping. Installation was a breeze. Everything just as described! You cant go wrong with etrailer.com!
Jeffory, Albion, WA  10/17/2008
My experience with etrailer.com has been great. They have had what I needed, and a lot of information as well. The site is well thought out, and they had just what I was lookiing for. When the need arises again, you can be sure that I will shop with these folks again.
Julia, Longwood, FL  10/17/2008
Great and easy to use site...Excellent products with low prices. I am sure I will use this company many times and tell my family & friends about them as well! Thank You.
Eric, Chandler, AZ  10/17/2008
I would have to say out of all other online retailers I have worked with, your customer service exceeds my expectations. Your employees seem to be very honest and extremely nice...I have never done business with ANY company that was this good to its customers, not even my fellow employees at the bank are this nice to customers. I am truly surprised and very pleased with your services and I will gladly do business again with you in the future. Keep up the great work! ~Eric
Wally, Austin, TX  10/17/2008
Fast shiping and great communication. Product was very easy to install and it came with great directions. Very happy with this company.
Harold, Sharpsburg, GA  10/17/2008
This purchase has been a pleasant experience. The website is well organized and easy to use. The prompt delivery of the products in a sturdy and well packaged box is outstanding. I will shop here again. Best Regards, Harold
James, Saint Petersburg, FL  10/16/2008
Great place to do busness with, fast delivery.
Ron, Denver, CO  10/16/2008
I've used etrailer before. I like the 1-stop shopping, excellent selection, reasonable prices, great assistance, quick shipping at reasonable prices. I've been very pleased with the products I've received. What else could one ask for in an e-trade merchant?
Rodrigo, Rosharon, TX  10/16/2008
I am very satisfied with the whole order process. I received my order in four days at no charge, I have no complaints. Thanks etrailer.
Zach, Little Rock, AR  10/16/2008
I ordered on the 14th and it arrived on the 16th. Amazingly fast, especially for FREE Shipping! Thanks.
Brian, Murrieta, CA  10/16/2008
Excellent, great prices and quick shipping what else could you ask for. Keep it up!
Mike, Montgomery, IL  10/16/2008
Great company to do business with. Got the product extremely fast and it was just as promised. The YouTube video illustrating how the product works was valuable as well. Great job all around guys! Definitely will continue to buy from etrailer.com
Larry, Vancouver, WA  10/15/2008
Very satisfied!
Roger, Canterbury, CT  10/15/2008
I totally enjoyed my shopping experience at etrailer. The website was very informative and the buying process was very easy. I received the order within several days and the quality of the products were top notch at great prices.
Gary, Sorento, IL  10/15/2008
fast fast fast, I ordered yesterday received it by 5:30 today. d#$! good job. Thanks
Tina, Elk Grove, CA  10/15/2008
etrailer is very responsive to requests. Orders and followup orders are shipped the same day. You are provided with proof of shipping. This is a very efficiently run operation and the quality of the hitch mounted platform was outstanding.
Ennio, North Palm Beach, FL  10/15/2008
Great job ! it fits like a glove, even the electrical side very staight forward I save myself hundreds of $ thanks.
Ben, Framingham, MA  10/15/2008
Excellent ! Quick reply from customer service almost half price compare to [..]
Todd, Hartselle, AL  10/15/2008
Very good experience, quick order processing and shipping. I’ve purchased from etrailer in the past and will continue to do so in the future. Thanks.
Cesar, Lincolnwood, IL  10/14/2008
I received the hitch today 14 oct, had it was installed and it looks great. I have to give it to you guys shipping was great, product was easy to install it only took around 15 mins. Will order again from you in the future. I will be sending a picture of vehicle with hitch soon.
Nate, Berrien Springs, MI  10/14/2008
Great price! Great hitch system! Fast shipping! Could not ask for more.
Steve, Merrick, NY  10/13/2008
Great transaction. Fast delivery and fair price. Thanks...I will use your site again in the future
James, North Ridgeville, OH  10/13/2008
Fast !!! Shipping. I ordered late on Tuesday and got my product on Thursday. The assembly manual on one product was missing... I placed a call to service and they sent me a pdf via email in about 10 minutes. Great service.
Maurice, Crescent City, CA  10/13/2008
Quick Service at a great price. Would definitely buy from again.
Eric, Bethalto, IL  10/13/2008
etrailer is one of the best sites I use. Shipping is always faster than I expect. Great prices as well. A+++ place to buy
Jeffory, Albion, WA  10/13/2008
Well I found items on your site that I had not been able to find anywhere else, and your prices seem reasonable. Now if I get my order in a timely manner, you will have scored a hole in one.
James, South Haven, MI  10/12/2008
Fast shipping on the part T-1 connector I couldnt find anywhere locally, Thanx again
Cindy, Lake Worth, FL  10/12/2008
I found shopping at your store very rewarding. I needed these parts and had gone to a local retailer, who basically told me to bring in the trailer to their shop. My friend, a single mom, brought an old RV for her use with the two kids and the wiring is very old and the electric brakes did not work. I am trying to fix the trailer so that she can safely use it.
John, Omaha, NE  10/12/2008
Everything about this purchase & subsequent install was perfect. A great drawtight product, good instructions and etrailers price and quick delivery were right on. Thanks very much!
Will, Bay City, TX  10/11/2008
good prices, fast shipping and had what I was looking for in stock. etrailer.com is a very user freindly web sight easy to find what you are looking for.
Bob, Yuma, AZ  10/11/2008
I placed the order via telephone and was treated very well. The person I spoke with was well informed and polite. Item went out the same day and was delivered quickly. Hitch installion was well described and easily accomplished. Overall a very positive experience.
Scott, San Antonio, TX  10/10/2008
I would have never thought that an internet site would provide such a useful service. I was able to locate a hard to find item, purchase it, ship it for free, track it and install it myself using the detailed instructions. This site has far exceeded my expectations. I will never purchase anywhere else. I have also told every one in all the clubs and forums I am part of that this is the ultimate one-stop-shop.
Cary, Avon, CO  10/10/2008
Fantastic service, great communication, and a pleasure to deal with. Thanks again, Cary
Brad, Rockville, IN  10/10/2008
very helpful to insure I was getting correct hitch for my application. very courteous, fast shipping, received very next day. I will be sure to choose them in the future.
Billy, Owensboro, KY  10/10/2008
I received my Convert-a-Ball in 2 days. Thanks for a super fast transaction.
Greg, Kingston, ON  10/09/2008
very fast shipping, arrived the next day at my door.
Carol, Manistique, MI  10/09/2008
Very helpful staff, fast shipping, great prices, would highly recommend to anyone, will buy from again.
Donna, Glen Dale, WV  10/09/2008
Thank you so much for the prompt shipment of our cargo carrier. It is exactly as advertised and fits our Class II receiver great. It will make our trip to the beach with two dogs, fishing gear, etc. in our new, smaller SUV less crowded!
Jeff, Orange Park, FL  10/09/2008
I purchased a hitch and wiring harness for my sons Titan as a birthday gift. Not only did etrailer rush my order through and have it delievered on the 3-5 day time frame they did it without me saying it was a gift or I had a deadline. They just got a customers order out as quick as possible. Thanks guys your service and pricing are the best.
Mark, Brownsville, IN  10/08/2008
quick shipping good prices great customer help
Aaron, Decatur, TX  10/08/2008
This place is awesome! I just placed my order yesterday, got free shipping, and it is already scheduled to arrive by tomorrow according to UPS tracking. I will definately use etrailer.com for all my future needs. Thank you so much!
Marty, Overland Park, KS  10/08/2008
Wow, I ordered the hitch for the free shipping period of normal ground delivery and it arrived two days after I ordered the hitch. Thanks. I will reccomend you to anyone interested in trailer hitches or assessories. I have not had time to mount the hitch but I will make comments then as to the ease and fit.
Al, Lynchburg, TN  10/08/2008
Great prices, quality parts, nicely laid out website, and shipping that is ridiculously fast made for a great transaction. TONS of followup e-mails that notified me of everything from order recieved to tracking numbers were a nice touch. I will be ordering from you in the future. Thank you.
Gary, Seattle, WA  10/07/2008
Thanks for the quick shipment and super communication. Products exactly as described. A pleasure to do business with.
Bill, Brandon, FL  10/07/2008
Great price, Fast shipping and easy install.
Jim, West Gardener, ME  10/07/2008
fast service good parts and i got just what i wanted would buy from again
Carl, Sidman, PA  10/07/2008
etrailer has everthing I need when it comes to towing and accessories. The install and review videos are very helpful and informative and the site is very easy to use and your prices are nice. The shipping has also been great. Keep up the good work!
Chris, Centerton, AR  10/07/2008
I cant believe how quick their response/ship time has been... How courteous they are... And they make you feel very appreciated for doing business with them... This is the type of service I strive to give to my clients... Great experience so far! If the product is as good as the service its some of the best money I've spent... Thanks!!!!
Cursey, Memphis, TN  10/07/2008
I have been using etrailer for about 3 months now and I am most impressed with my contact and with the speed with which I receive my shipments. The orders are of high quality and that makes my clients happy with the results.
Douglas, Bastrop, LA  10/06/2008
Order shipped the same day I placed it and the shipping was even upgraded at no extra cost. Couldn't ask for better service. Thanks
Mark, Richlandtown, PA  10/06/2008
I have always had good service and quailty products from etrailer.com. When I need products for my camper, car/toy hauler or my motorcycle trailer, I check out etrailer for the products I may need, It never fails but I do find what I need at a great price and low cost shipping. Thank you etrailer and keep up the great customer service and great products.
Wayne, Grand Island, NE  10/06/2008
Great prices, great products and outstanding service very fast!!!!
Laura, Saratoga Springs, NY  10/06/2008
Excellent service! That's why I keep coming back!
Lowell, Peyton, CO  10/06/2008
What was UPS doing knocking on my door so early on Monday morning? Could it be? YES IT IS! The hitch that I ordered Thursday afternoon had already arrived. This outfit is crazy fast at shipping which was free per their promise. Plus, the packing was first rate. And their prices were as good or better than the other companies that I checked out. So when I need to add a hitch to my Volvo, I already know where Im gonna get it from. Cant go wrong here!
Mick, Iowa Park, TX  10/04/2008
Tremendous prices, service, and shipping my order went out the same day! The brake controller and wiring harnesses were a snap to install, especially after watching your online videos. I buy a lot of stuff on the internet but this was my first trailer related purchase as I just bought a RV. I'm sure I'll be a repeat customer at etrailer.com. Thanks!
Marlin, Boyce, LA  10/04/2008
I ordered a C11132 Curt Class I Trailer Hitch Receiver with Drawbar and a 118462 T-One Vehicle Wiring Harness with 4 Pole Trailer Connector for my 2005 PT Cruiser on Monday and i recieved the free ship UPS package late Wednesday afternoon. The directions were super good and i had both installed by myself Thursday evening. On Friday before noon i was pulling a brand new 5x10 flatbed trailer with ramp. eTrailer is #1 to deal with, great communications super fast shipping and great products at a reasonable rate. In fact the products i bought was cheaper than the local sellers here in my city. Thanks eTrailer.
William, Cheswick, PA  10/03/2008
great place to buy trailer parts. She was helpful and went out of her way to help me She said the parts would ship that day and they did Thank you very much
Rick, Miami, FL  10/03/2008
Great price for this product. Fast shipping, sets a record for speed and I shop on the net all the time! Even upgraded shipping without cost to me. Great job etrailer! Youll continue to get my business :-
Jeff, Southern Shores, NC  10/03/2008
Very happy with selection, pricing, ease of ordering and speedy shipping. A pleasure to do business with you. I will look to etrailer for all my future trailer parts needs. Thanks again.
Mike, South Daytona, FL  10/02/2008
Arrived quickly after ordering and it was an easy, quick installation, directions spelled out everything needing to be done to my specific vehicle. The wiring harness was also a more simple hookup than I expected.
Matt, Richland, WA  10/02/2008
Great parts supply and the item I needed you could not find anywhere where I live. Perfect for my golf trailer with 15 tires.
Stephen, Wappinger Falls, NY  10/02/2008
Great Quality hitch with perfict hole line up arrived on time as promised thank you
Rob, Livonia, NY  10/02/2008
As usual etrailer did another outstanding job with my order. Every step of your operation is 1st class and the hitch was delivered on time this afternoon at 3PM. I had the hitch installed by 4:15. I have ordered several items from etrailer over the past few years and have recommended you to friends. We are all completely satisfied. Keep up the good work!!
Jon, Atoka, TN  10/02/2008
Super quick communication and shipping. My overall experience so far is outstanding thanx again
Mike, Bar-nunn, WY  10/02/2008
Nice! You did a fine job on procesing by order. You made sugesstions on which items would best serve my purpose, without trying to sell me something I did not want. Very good communication skills. I will be looking for a Cargo Carrier after I get my Hitch installed. I will pass the word about your company. Good expience, will do more in the future. Thanks, Mike
Dan, Racine, WI  10/02/2008
Great company. One of the best web sites for certain vehicle accessories that I've seen yet. Had everything I was looking for and more. Great communication. Super easy checkout. Super fast shipping!! Thanks so much!!!
Justin, Kearney, NE  10/02/2008
I received the hitch and accessories extremely quick three days and everything fit perfectly. It might have taken me 15 to 20 minutes to complete the installation. Thanks.
Tyrone, Crosby, TX  10/02/2008
Excellent prices with very fast shipment! Great selections and great quality products!
Stuart, Murfreesboro, TN  10/02/2008
Thank you For Quick response, Great service! Order arrived next day and installation was flawless. Great product, Great service!
Joe, New Orleans, LA  10/01/2008
Ordered the harness on Monday morning, received it via UPS Wednesday. Hooked it up in 15 minutes, simple easy instructions. Was quoted a little under $100 by an auto mechanic with parts and labor. Saved close to $70, now I can check E-trailers catalog again for more deals. Only hitch was UPS, they delivered it to a neighbor. Might have been there since morning. Thanks, great experience!
James, Houston, TX  10/01/2008
Quality products, easy to order with excellent picture/description of desired product, quick delivery.
Paul, Fairmont, WV  10/01/2008
I am very satisfied with the price and apperance of the product!! I order a trailer hitch cover for my wife, now my Mother would like one too!!!
Larry, Sarasota, FL  10/01/2008
The back lights went on slick as anything.The LEDs are much brighter than the old bulbs. The spare tire holder I had to modify as I didnt want it to hang from the roof. I cut off the hook and mounted it to the front wall, no problem. They arrived when I was told they would, in good condition. I will buy from them again.
Roy, San Patricio, NM  10/01/2008
turn-around time was quick and the parts were exactly what I wanted and expected. thank, roy
Tom, Meadville, PA  09/30/2008
Great communication!! Speedy shipping. All items arrived in excellent shape. I hope to do busines with these folks again!!
Jim, New Fairfield, CT  09/30/2008
very good customer service!! it was great and no hassles kind sales people a First class act I ordered 5 hitches and no problems thanks you e trailer!!!!
Jake, Idaho Falls, ID  09/30/2008
Nice and easy! Not a thing I would recommend to change. Thanks!
Bob, East Wenatchee, WA  09/30/2008
The product and service was very good! I highly recommend this seller!!
Sean, Delmar, NY  09/29/2008
Finding what I was looking for was very easy, easier than another competitors site and the service so far has been excellent. I ordered yesterday a Sunday and it shipped today! Great job! Sean
John, Lakemoor, IL  09/29/2008
Best deal I ever found for a hitch. Fits good, easy to install and wire.
James, Burlington, WI  09/29/2008
This place is super, prompt, accurate and communication is great!! This is my second time using them and once again I would recomend them highly.
Cris, Mount Shasta, CA  09/29/2008
Thanks!!! for the great service I am really suprised and grateful for the extra service you provide. I will shop you more often!
Joseph, Liverpool, PA  09/29/2008
Its been a good experience. The web site was easy to maneuver around on and the ordering was easy also. I would reccommend this sight to everyone
Larry, Swisher, IA  09/28/2008
Quick shipment. Right product. Installed as promised.
Charles, Barrington, NH  09/27/2008
Received the order in good condition 4 days after the online order was placed. Everything was there and as represented by the rather good images on the website. Your site is much easier to use than most. It actually allowed me to find and view what I was looking for - no guessing.
DJ, Tomah, WI  09/27/2008
The product is awsome. I couldnt believe the incredibly fast shipping. Thanks for a good product at an affordable price
Alva, Rockford, IL  09/26/2008
My overall experience with etrailer was great I ordered a trailer hitch it got to me very fast about three days the hitch fit good and there prices were low thanks
Carlos, Middleton, MA  09/26/2008
This was my first time ever shopping at etrailer.com my transaction on the website was smooth easy to understand. I got a quick comfirmation from a real person not some random email response...I will be buying my towing equipment and other needs from one of my new shopping places etrailer.com
Vickie, Broussard, LA  09/26/2008
Great website. Found exactly what I needed with no trouble. Super fast shipping. A+ all around. Vickie
Lee, Cape Haze, FL  09/26/2008
Very efficient in all respects. Easy to match my car to available products easy to view the various product components and characteristics easy to get a question answered over the phone very straight-forward ordering process and a nice surprise shipping upgrade..... All thats left is an easy installation of the receiver..... given the efficiency and accuracy of everything else, I am expecting no difficulties..... thanks.
Joel, Everett, WA  09/26/2008
Just what I was looking for, and quickly delivered.
Ron, Colorado Springs, CO  09/26/2008
My experience with etrailer was very good. Their website was easy to navigate and I found all the information I needed to make my purchase. I will definitely use them again when I need trailer parts.
Justin, The Woodlands, TX  09/25/2008
I received your hitch for the 2007 Dodge Grand Caravan. I installed it with the help of a friend and I must say, what a joy. Directions were wonderful and best of all, it took less than the stated time. Thanks for the wonderful hitch, Now I gotta go get the boat!
Mike, Camillus, NY  09/25/2008
I Wish All Online Shopping Went As Well As This. Thanks For A Great Shopping Experience.
Kimberly, Cypress, TX  09/25/2008
I think etrailer is a great company. I will encourage anyone to order from etrailer.com. Etrailer has great customer service. I will order again. Thank you very mcuh etrailer.
Jumaane, Stockbridge, GA  09/25/2008
From looking for my item, selection process and processing my payment was very easy. All confirmations were easily ready after the payment had been processed online. It was also nice to get emails letting me know about the shipping times and dates. I had a good first-itme experience with this company and will feel comfortable using them again in the future!!
David, Jackson, NJ  09/25/2008
I found your site to be very easy to navigate through. I ordered my products at night and was notified eary the next day that they had shipped. Great prices and service along with a great Web Site.
Laurence, Rosedale, BC  09/25/2008
Efficient, friendly and helpful order processing, order was placed late one afternoon and shipped first thing the next morning!
Dan, Cinti., OH  09/25/2008
Great website, service, shipping, and price. Also, very happy with finish and fit of the Curt hitch I bought. Most impressive is the install instructions and videos. Rarely is technology done as well as you guys have done. Ive posted my satisfaction in the forums visited. Dan
Debbie, Chelmsford, MA  09/24/2008
I was very satisfied with my rav4 hitch, fits like a glove. This company is top notch professional with excellent and fast service, I highly recommend them
Kimberly, Sugar Grove, IL  09/24/2008
Quick delivery...Thank you. I placed the order on Sunday evening and we received the bike rake on Tuesday...free of charge. Cant beat that.
Robert, Pulaski, TN  09/24/2008
Purchase went great for an inexpensive part I could not find locally. Thanks for the fast response. Robert
Jeff, Marietta, GA  09/24/2008
Great prices and shipping was very fast.
JM, Grain Valley, MO  09/24/2008
etrailer.com has the Holy Grail of customer service. Fast shipping! Check that Super fast shipping! All of my trailer and hitch needs from now on will be with you folks! Thanks.
Roger, Neoga, IL  09/23/2008
My head is spinning! Placed an order on Monday and it arrived on Tuesday. Everything was far and above any order I've ever placed on the internet or anywhere else. Hats off to the entire company. I am impressed with your inventory, your attention to the customer and a first class transaction. Thank you all.
Steve, La Grange, CA  09/23/2008
They did a great job all-around. Thanks.
Ken, Bend, OR  09/23/2008
Exellent! quick shipping. Can't wait to get it! Thanks! Will recommend to my friends!
Jason, Bellevue, WA  09/23/2008
Great customer service.
Carl, San Marcos, TX  09/23/2008
I was amazed that someone actually called me to tell me about the status of an order I placed that only had a value of less than $50.
Tom, Elizabethtown, IL  09/23/2008
I was so impressed with the over all quality of my first order, that I placed another order. My 2nd order was as good as the first. Speedy shipping plus good quality merchandise, at a fair price. Hats off to etrailer!
Sterling, Nova, OH  09/23/2008
Excellent order execution.Fast ship. Thank You
Montey, Necedah, WI  09/23/2008
Very helpful, a good product and it arrived quickly. I will recommend etrailer to my friends.
David, Charlotte, NC  09/22/2008
The customer service was very helpful in determining what kind of mirror extenter I needed for my Honda Ridgeline. Shipped same day I placed the order. Price was lower than most other distributors. Will shop at etrailer again!
Neal, Tucson, AZ  09/22/2008
Great, easy to use website. Easy to shop.
Jimmy, Buffalo, MO  09/22/2008
The website is easy to navigate. I found the hitch that I need with no trouble
Shawn, Trenton, MO  09/22/2008
Brake control works great! Shipped the same day!
Thomas, Stonington, IL  09/22/2008
Very fast shipping WOW would do business with again
David, Anahiem, CA  09/22/2008
Ordered and shipped the same day and helped me every step of the way. Great custumer service!!! Thanks
Gary, Indianapolis, IN  09/22/2008
I am very impressed with the overall quality of the product. Note that the install on an X-Runner takes more time due to having to remove the cross beem and reinstall after installation of the hitch is complete. Fits the truck very well and turn around was great. I will definitely let others know about etrailer.com.
Michael, Sacramento, CA  09/20/2008
Good service, good shipping time, easy to install trailer hitch assy. Thank You
Tom, Elizabethtown, IL  09/20/2008
Fantastic!!!! First, the shipping time was quicker than I ever expected. I had the product installed in practically no time and it works great. Also, even tho there was no problems with the order, etrailer kept me informed of the receipt of my order, the payment of my order, and when my order was shipped. I was impressed with every aspect of the transaction, plus the prices were very resonable as were shipping charges. I am a very satisfied customer and will keep etrailer in mind if I ever need any related items.
Brian, Coraopolis, PA  09/20/2008
Fantastic! Placed order Monday afternoon and package was delivered Wednesday morning. Web site is great too. The demonstration videos really help showcase products. Free shipping was a plus also. Would not hesitate ordering from Etrailer again! Thanks.
Billy, Amarillo, TX  09/19/2008
This is By several days the fastest mail order service I have ever used. They saved me a lot of money too. Thanks etrailer!
John, South Weber, UT  09/19/2008
The people at etrailer were very friendly and helpful with my order and it was processes and delivered as promised. When I need any item they carry I would definately check with them first. Their prices are good and I am very happy with the service I received from them on my order.
Carl, Beaverton, OR  09/19/2008
Easy to order, quick to arrive, easy to install, good price... all good. Only negative : did not order hitch bar due to lack of information on the resulting hitch height when installed on the vehicle. It seemed that the recommended hitch bar would be too high. Now it looks like it might be about right.
Tom, Orland Park, IL  09/19/2008
Very fast shipping and fast ordering process good site to deal with.
Steven, Cohasset, MN  09/18/2008
etrailer very helpful. Got free shipping and tracking number with my order.
Ronald, Paulding, OH  09/18/2008
Hitch for 2004 Mitsubishi Galant went on the car with no trouble. Everything lined up with existing holes perfectly. A very pleasant experience, from ordering all the way through to installation. Highly recommend these folks.
Len, Pensacola, FL  09/18/2008
Easy website to navigate. Fast response and quick delivery. Would recommend this business to all.
Clinton, Birmingham, AL  09/18/2008
You guys are good!
Jeff, Evansville, IN  09/17/2008
I would definitely order from etrailer.com again. My hitch was shipped the same day I ordered. Arrived very well packaged and complete with all hardware and clear instructions.
Earl, Williamsburg, VA  09/17/2008
Great products at great prices. I purchased a hitch and bike rack and was very please at the price and loved the free shipping. I easily installed the products and have been using them without problem for a month now. The product reviews and in particular videos showing how to install and how to use were most helpful. Thank you etrailer.com.
Chris, Monrovia, MD  09/17/2008
Loved it!! Much better than paying somebody $75 an hour for a 45 minute job.
Chuck, Roswell, GA  09/17/2008
eTrailer was a great experience. I was notified by email that the parts shipped about two hours after placing my order! They arrived two days later and I had them installed within a couple hours. Thanks eTrailer!
Wayne, Monee, IL  09/17/2008
I ordered my hitch parts for my 5th Wheel Hitch New Truck from [..] and after FOUR DAYS no parts!!!! Like promised. 2 Day Shipping $$$ So I called etrailer at 4 PM Monday Well would you believe Noon on Tuesday I have the parts & everything fits. The parts were Less $$$$ and Free Shipping You Just cant Beat a Deal like That!!!
Steven, Mechanicsville, VA  09/17/2008
So far so good.
Rick, Blacklick, OH  09/17/2008
Fast shipping, great they ship to Germany using APO AE for the military. will post more when the product arrives.
Bill, Calgary, AB  09/17/2008
Thank you for the prompt shipment & notification. Fantastic service.
Nick, Elbert, CO  09/17/2008
So far so good!! Needed it by friday and the sales rep told me it would be. Asked if I should do two day rush or overnight and she told me not to worry. Took like 5 seconds to order and the rep was very nice. Good to know that good service is still out there. Keep it up!!
Jerry, Grady, AL  09/17/2008
Web site is well organized and very user friendly. Prices are very competitive. I saved a significant amount over buying locally. Items I ordered were in stock and shipped within 24 hours. Over all, a very satisfying online buying experience.
Jerry, Boise, ID  09/17/2008
Fast shipping, good service, good communication, good price. I'd buy from you people again.
Dale, San Jose, CA  09/17/2008
Shipping was free and fast, the product fit perfectly. Thanks Very Much
Tommy, Corpus Christi, TX  09/17/2008
Parts were delivered promptly, directions were excellent, and installation was a breeze. Couldn't have been smoother.
Jim, Warren, CT  09/16/2008
A great experience Thank you !!!
John, Garrettsville, OH  09/16/2008
Very prompt service and the product was as stated.
Rick, Auburn, NH  09/16/2008
quick shipment
Jeff, Navarre, FL  09/16/2008
Best price, good packing, fist shipping, nothing left to say but THANK YOU!!!!!
John, Brielle, NJ  09/16/2008
Great service, great updates concerning shipping etc and the hitch fit perfectly w/o any drilling as promised. I wish I had a few more cars I could order hitches for just because it was so painless.
Cindy, Midlothian, VA  09/16/2008
SO FAR-EXCELLENT!!!! QUICK,QUICK shipping of my order. THANKS
Ginny, Mooresville, NC  09/16/2008
Awesome service! We needed a bike carrier in a hurry. Called e-trailer to order and explained my situation. They said they would make sure it was shipped that day and it was. Should arrive in plenty of time to install for our trip. Thanks!
Robert, Wewahitchka, FL  09/15/2008
superb!
Ken, Live Oak, FL  09/15/2008
I am a beginner to travel trailer camping. I bought a 24 foot Gulfstream. I ordered the Prodigy brake controller from etrailer.com, received confirmation of shippment the same day, which was Monday. The next day I received an email letting me know the tracking number along with other information. I received the unit on Thursday of the same week. I installed the unit myself, had a couple of questions, called etrailers help number, talked to very knoweledgeable people that answered my questions with detail and clarity. I have no problem using etrailer.com for any of my future needs. They will be my first point of contact. One more thing, the unit was $20.00 cheaper than anywhere else on the internet.
Jim, Indian Lake, NY  09/15/2008
Very fast service and it made it to me very quickly. Wiring kit arrived very quickly and it was a breeze to install. It went almost exactly the same as the video. I will buy here again.
Kenny, Hephzibah, GA  09/15/2008
I was very please with the fast service. Thanks for all you do
Mike, Rochester, NY  09/15/2008
These guys were great! I placed my order and within a few hours it was shipped. The free shipping was a life saver, and they beat out other online retailers by upwards of $50. Great experience.
Edward, Fort Myers, FL  09/15/2008
I placed two different orders lately and the service and products were excellent. I comparison shopped in my local auto store and the price was just about twice the etrailor pricing.
Bert, Frederick, MD  09/15/2008
My bike rack was exactly as shown on the web, shipped promptly and was priced right.
Eugene, Blountville, TN  09/15/2008
Great service and pricing.
Glenn, Tuttle, OK  09/15/2008
Received order within 40 hours of phone call! GREAT hitch...looks great and easy install. Will tell all my friends. Thanks!
Ches, Everett, WA  09/15/2008
Things I appreciate about the hitch for my Honda CRV: Product is well made and nicely finished. It was quickly installed and fits very well. I received it quickly after sending my order and the price was right. Thanks!
Douglas, North Wilkesboro, NC  09/14/2008
This is the best transaction we have ever had! We ordered a Draw-Tite Class 1 Trailer Hitch Receiver & a Swagman 2 Bike Rack for 1-1/4 trailer hitch on Wednesday night & they were delivered by UPS to us in North Carolina just two days later on Friday! That is movin on!! I am 70 years old and had no trouble installing the hitch on my PT Cruiser. The hitch and 2-bike rack are sturdy and very good looking! We are getting ready to place another order with etrailer.com for a cargo carrier & net to haul our golf clubs. We recommend etrailer.com and rate them A#1!!!
Stuart, Winnipeg, MB  09/14/2008
No worries!
Vic, Clemmons, NC  09/14/2008
Excellent transaction, fast shipping. Pleasure to do business with!
Mike, St. Louis, MO  09/13/2008
I ordered this merchandise on one day and by the time I went home from work on the next day it was in my driveway. Amazing service.
Tom, Lexington, OH  09/13/2008
had everything i needed and reasonably priced. very fast shipping. thank you
Jody, Galesville, MD  09/13/2008
I appreciate the fine product and prompt delivery. Thanks!
David, East Dubuque, IL  09/13/2008
Just wanted to thank you for the great service. Nice web site. videos make wire harness a snap. Very good prices. Had hitch installed within three days from time of placing order, and shipping was free. WOW. THANKS AGAIN.
Andreas, Portland, OR  09/12/2008
Hi! I just wanted to tell you that I love shopping on your site. You have virtually everything I have needed to properly equip my trailers and tow vehicles.
Norman, Marianna, FL  09/12/2008
This was a great shopping experience. Easy to figure out what I needed, easy to order, and delivery was very quick. This is the only place that I will ever look for hitches again!
Anthony, Saint Louis, MO  09/12/2008
I was very pleased. The item was in stock and shipped immediately and I LOVE the price. I did a web search for the item and etrailer.com had the best price and selection. THANKS A BUNCH!
Ward, Whitefish, MT  09/12/2008
I would recommend the hitch and ordering from etrailers. I shopped around. Locally the best deal I could get on this hitch hidden hitch for 07 toyota sienna was 400$. Online etrailers was the only company I found that had the hitch in stock and sent it to my door in less than a week w/ no charge for shipping. I saved $200. Ordering took 5 minutes. Installing the hitch and wiring w/ the provided instructions took less than an hour. Having all the right tools made it easy of course. I found that you dont have to lower the exhaust if you use an extention. Hold the hitch in place w/ a jack and the hitch took about 15 minutes to put in. On my rig theres a weep hole w/ a plug in the floor and you can route the wiring right to the hitch the instructions didnt mention this. Hope this helps. Thanks.
Bill, Bradley, IL  09/11/2008
VERY FAST SHIPPING!! Item as describe, GREAT Customer Service. Thank You
Bob, Albany, OR  09/11/2008
Arrived quickly, fits perfect... Love it Bob
John, Mattoon, IL  09/11/2008
I received the hitch and wiring harness today. It took only 15 minutes to install, fit perfect and looks great. I was very please with the product and speed at which it was sent. It saved me close to $100--Thank you!! Good job everyone!!!
Deanna, Centreville, VA  09/11/2008
WOW! That was quick! Thank you!!
Brad, Chicopee, MA  09/11/2008
Fast, Friendly, Easy to use.
Rod, Suwanee, GA  09/11/2008
Fast shipping, great price. The hitch was exactly as described and easy to install! Thanks.
Rudy, Henderson, NV  09/11/2008
great Rv website, lots of good info and directions. Very competitive pricing!
Wayne, Menomonie, WI  09/11/2008
When I first looked under my 08 Hyundai Sonata I thought no way could I install a trailer hitch. Also had dual exhausts. Called etrailer.com and confirmed that the hitch would fit and also the electrical. Ordered on Sat. arrived on Wed. and installed on Thursday. Piece of cake and everything fit perfectly. Nice work by Curt and the etrailer staff. Have already recommended etrailer.com to a friend who is interested in a trailer hitch on his vehicle.
Steve, Baltimore, MD  09/10/2008
We had a hard time finding the parts for our 2008 dump trailer. But not at etrailer. The price was great too. We will buy all are parts here
Kenneth, Lake Leelanau, MI  09/10/2008
Order was shipped and received in a very prompt manner. All items received in good condition. Prices very fair. Couldn't ask for better service and everything delivered to your door. Can recommend to friends.
Alan, Goose Creek, SC  09/10/2008
Thank you very much...I have already received the item. It is a pleasure to get quick and accurate support.
Larry, Susquehanna, PA  09/10/2008
Great value, fast service and exactly what I ordered. Much better than going to the local auto parts who still have to order it and charge more.
Willy, Stephenscity, VA  09/10/2008
I think your customer service was excellent. I haven`t received my purchase yet ,but is due in any time.
Bill, Winter Park, FL  09/10/2008
A very responsive and responsible company. I have dealt with etrailer several times in the last several years and they are a pleasure to deal with.
Dean, Plattsburgh, NY  09/09/2008
I could not find the part I needed locally. I found it at etrailer. I ordered it on Thursday and it was delivered the next Tuesday. Very fast and covenient.
Ivan, Meridian, MS  09/09/2008
Incredibly fast service!! Ordered and shipped in the same day
Dan, Leicester, MA  09/09/2008
I got the hitch fast, installed it fast. I used some WD40 on the isolators to get them off and it worked great! Wired it up in no time....just had to remove one bolt from a panel. Thanks!
Jeff, Prior Lake, MN  09/09/2008
My order arrived in only a few days in perfect condition. I am very satisfied with the price, delivery time and quality of the product. This was the first time I have ordered from etrailer.com and I am very impressed with the service.
Jerry, St. Joseph, MN  09/09/2008
The young lady that helped me with my order was a great asset in helping me the correct products. The order was placed on a Friday afternoon and was at my home the following Tuesday!
Ronald, Harrisburg, PA  09/09/2008
I was truly amazed at the service and quality of the product. I was reluctant to buy these parts from the dealer, but after I saw the savings, I pulled the trigger. I received my order in record time - 3 days after ordering. I couldnt believe I got the trailer hitch and bike rack in time to use for our trip to the beach the next day. Installation of the hitch was easy and the Thule bike rack top quality. I will recommend etrailer.com to all of my friends.
Craig, Chester, NY  09/08/2008
I think for my $3 part, I received $500 service.
Roger, Gray, TN  09/08/2008
The hitch fits great. I definitely would recommend this hitch for the Civic. Shipping was excellent. The only negative was the posted 30 minute installation time. That was way out of line for a single person installation. I was able to install it by myself in about 2 hours though.
Keith, Ashland, KY  09/06/2008
Will definitely buy from again. Product arrived in 2 days, and everything I needed to install hitch and light wiring was there. The ordering was easy, the operator was very helpful. Also saved me lots of money over what hitch was going to cost me if ordered at local auto parts store. An all around pleasant experience!
Mark, San Diego, CA  09/05/2008
Great service, good products, with good prices. I will shop with you again.
Bill, Carlisle, PA  09/05/2008
Just the greatest thing going a simple install only took 20 minutes for the hitch, about 30 for the wiring harness all great items at a price that cant be beaten. Thanks for the fast shipment I will tell all my friends to shop from you if they want quality and ease of installation.
Jim, Mulvane, KS  09/04/2008
Outstanding...sums it up. From the best price I could find to the fast shipping, great email confirmations and absolute tracking of when you will recieve your product. I will definitely be a return customer.
Matthew, Mechanicsburg, PA  09/04/2008
I was actually extremely impressed with the free shipping on such heavy items and the speedy response from an actual person, not an automated system, with info regaurding my order. I was also very pleased on how fast it was shipped. Keep it up!
Bill, Easton, MD  09/04/2008
Received hitch in less than 1 week and installed it in about an hour. Instructions were clear and easy to follow. Thanks
James, South Fulton, TN  09/04/2008
service was great, thanks.
Jerry, Cincinnati, OH  09/04/2008
I ordered the wire harness for a Toyota Tacoma. The dealer wanted $150.00. I am not mechanically inclined yet it only took 10 minutes to install. This company is fantastic and I highly recommend them.
Chris, Sleepy Hollow, IL  09/03/2008
Thanks for the great product! Customer Service girl was very helpful and professional. I can tell this is a well made product and it was sent quickly. I would recommend this company to a friend. Great job Thanks again, Chris
Steve, Tacoma, WA  09/02/2008
Thank you!! It is exactly what you guys say it is. I was able to do the install of the hitch and wiring in 1 hour and that was only because of beer breaks. If i had no beer it would have been 30-40 minutes Job complete. thanks again and i will recommend.
Perry, Sautee, GA  09/02/2008
Found just what I was looking for in a very short time. Fast shipping!!!! great place to shop and buy. Thanks Guys
John, Chapel Hill, NC  09/02/2008
I just want to let you know that the hitch arrived in about 3 days and the installation took no more than 15 minutes, everything was perfect. Thanks, great job and I am going to be sure to pass along good words about my experience with your company.
Dennis, Roseville, MN  09/01/2008
Service was great, installation easy. As my wife said it was so easy a man could could do it.
Jon, Lyons, NY  08/30/2008
Fantastic! Everything came as ordered, as promised and promptly. I placed the order on 8/24, it arrived on 8/28. Even being under the weather myself, it is 8/30 and I installed it in little time as advertised, picked up my new utility trailer on the back of my 2009 Corolla. You could say without a hitch but not without etrailer.com. Thank you!
Patrick, Etters, PA  08/30/2008
I was going to buy a hitch for my wifes 2007 Honda Odyssey from a local trailer place, and the guy told me that since it used pre-existing holes he would not charge me the $55 installation fee. After confirming with my wife and calling the guy back, he told me that he didnt say that. I told him where to put his hitch and decided I would get it somewhere else. Thats when I found etrailer.com. I ordered my a hitch and 2 days later, it arrived. After watching the installation videos, I saw just how much of a rip off the local establishment was! I had the hitch and the wiring harness both installed in 30 minutes! The best part, I saved $186.50 off the local guys price of $368.40 by buying from etrailer.com and installing myself. I will DEFINITELY recommend etrailer.com to anyone!
Rick, El Paso, TX  08/30/2008
Awsome! I installed a hitch on a 2000 Honda Civic, and hauled my harley to South Dakota. I am impressed with the timely shipment, Great Prices and Quality of the hitch. Thanks
Cheryl, Princeton, IL  08/30/2008
Your web site was easy to use, you had a huge variety to choose from, and within just a few minutes I had my cover ordered. I wish every web site was this easy to use. Thank you etrailer!!!
Ron, Culver, IN  08/30/2008
We are very pleased with everything related to our etrailer.com purchase. Your website is easy to use, the total purchase price was great, the shipping was free. Our order Hidden Hitch, wiring harness & accessories was complete, packaged well and received quickly. A question we had during our hitch installation was accurately answered during a brief phone call to your 800#. We are already recommending etrailer.com to friends and associates! Thanks for a job well done!
Jeff, Louisville, KY  08/29/2008
Absolutely fantastic service. Product delivered on time. Purchased cargo rack - excellant quality. Will definetly bookmark and buy from again. Thanks to everyone at etrailer.com for making this a pleasant and painless experience.
Jess, Markesan, WI  08/29/2008
Great product- Super fast shipping. Even just regular UPS arrived in 3 days. Highly recommend
Nick, Litchfield, CT  08/29/2008
Very good experience I've ordered from etrailer several times and each time I have gotten exactly what I wanted and right on time They've got one of the best web sites I've found yet for shopping for trailer stuff
Chad, Carlsbad, CA  08/29/2008
The process was so easy. After receiving all the pieces, the installation was simple. Many thanks to everyone at etrailer for working so hard. -Chad
Jay, Oktaha, OK  08/29/2008
I shopped around and the best price was here, the part and part numbers were easy to find. Great experience.
Paul, Salina, KS  08/28/2008
Very satisfied, first class company, I had an occasion to call them and was pleased with the pleasant attitude of person I talked to. Shipping was a bit slow but recieved in first class condition. Thanks
Bill, St. Augustine, FL  08/28/2008
GREAT SERVICE, the order was processed/shipped quicker than I can make a cup of coffee, fast fast fast and great prices as well. Thanks.
Robert, Gray, GA  08/28/2008
Excellent company to do business with. Very fast shipping and items are of good quality with fair pricing. THANKS!!!!!
Kevin, Philipsburg, PA  08/28/2008
My experience with this site, is very positive. They are very helpful, fast shipping, courteous emails. I would do business with again.
Rocky, Winder, GA  08/28/2008
Great product and great prices, fast shipment. Thanks
Patrick, Apo, AE  08/28/2008
The ordering process was very simple. The pictures were very helpful. I am confident I am getting what I expect. I will be sure to recommend etrailer. Very pleased that shipping to APO is not an issue
Ric, Milton, VT  08/28/2008
I dont remember the person I talked to on the phone, but he was very helpful to my needs. I cant wait to get the hitch in. many thanks
Norris, Anderson, IN  08/27/2008
I ordered a trailer hitch from etrailer on-line on Monday, Aug 25. The next day, on Aug 26, I had to change the order. They processed the change and the shipment arrived via UPS in the afternoon of Aug 27. Unbelievable! They were very helpful and professional in changing the order and kept me informed every step of the way. By the way their price was $128.00 for a Curt hitch while our local stores wanted $189.00. The nearest on-line price I could find was $147.00. I am very pleased with etrailer.
Ken, Didsbury, AB  08/27/2008
etrailer is terrific! I bought a number of items to finish off setting up my utility trailer for towing with my Jeep. Everything I ordered worked perfectly except for the wiring harness I bought. Jeep changed their taillights on my model. etrailer was very quick to send out the wiring harness I needed when I phoned about the change and etrailer gladly and easily refunded me when I returned the unused harness. Thanks for the great people and fast service at etrailer
David, Niceville, FL  08/27/2008
Very fast shipping. 2 days to Florida for load leveling hitch. Great selection and very competitive pricing.
Robert, Sebring, FL  08/27/2008
This is ths second or third order from etrailer. Each order was in stocked and shipped faster than I expected. Previous orders have been correct and arrived in excellent condition. Emails from etrailer have kept me up to date with the status of the order.
Charles, Ridgeland, SC  08/27/2008
The products were exactly as shown and the quality is great. super fast shipping, for future truck accesories I'll be shopping here again.
Mike, Frankfort, KY  08/27/2008
Great prices and super fast shipping.
Brandon, Mars Hill, NC  08/27/2008
I placed my order Saturday night, received a confirmation on Sunday and received my order on Wednseday, need I say anymore.
Robert, Lansing, MI  08/27/2008
I was surprised at how quick I received my Hitch. It was the best price I found and free shipping and a quality Hitch. Thank You.
Dave, Hickory Hills, IL  08/27/2008
Super Service. Product shipped same day as order and recvd 2 days for $7.49 Great follow thru on e-mail -acknowledgement of order and shipping along with automatic tracking on UPS so that I did not have to enter the std. 26 numbers and letters of the tracking code. I would recommend you to all because of your price and service.
John, Austin, TX  08/26/2008
I was 100 satisfied. Very fast shipping and order was perfect. Thanks so much, I will deffinatly reccommend you to all my friends and family.
Jason, Hopkinsville, KY  08/26/2008
I was amazed at the price for the Brake Control! It listed for about $150-165 everywhere I checked and when I seen the price being $99 I thought something was wrong. I will use etrailer.com for all me vehicle towing needs and highly rcommend it to others. I ordered on a weekend and I received an email that Sunday that the order was confirmed and placed. Monday I received an email that it was shipped. I checked the status on Tuesday and it was scheduled for delivery to my doorstep on Wednesday. I appreciate your quick response time and shipping.
Dwain, Jefferson City, MO  08/26/2008
We had to replace the tow bar cover on our motorhome. After searching the internet, etrailer.com was the lowest price and also the lowest in shipping costs for UPS Ground. I placed the order on Sunday, and was notified via email that evening the article was in stock and would be shipped the the next day. UPS delivered it before 5 p.m. on Tuesday. I am very pleased with the excellent and fast service and would definitely recommend etrailer to my friends and family.
Paul, Clifton Park, NY  08/26/2008
Easy order, fast delivery, product as stated and best price I could find.
Lawrence, North Branch, MI  08/25/2008
Person I talked to did a great job with my order
Jack, Oceanside, CA  08/25/2008
Customer Service responded promptly to my concerns. They were very helpful in explaining the differences between the hitches I was considering, and why my order had not shipped. My shipment went out when they said it would, and it was received on-time and in good condition. The website is very comprehensive, and saved me from buying an incompatible hitch-style bike rackfrom another company. The prices cant be beat,either.
Jeff, Lombard, IL  08/25/2008
Installed in 1/2 hour and fit like a glove. Thanks - Very happy with the hitch.
Hollis, St. Marys, GA  08/24/2008
etrailer is an OUTSTANDING online shopping experience and ranks with the very best that I have experienced!!!
Mike, Denver, CO  08/24/2008
I could not believe how quickly my order arrived!! The equipment was exactly as described, was very good quality and arrived in good condition. Many thanks... you have my attention and my future business! - -mike- -
Jacek, Elmwood Park, IL  08/24/2008
very good seller, very good product, fast shipping thank you
Cat, Pollock, LA  08/23/2008
Hitch arrived in less than a week, just what I ordered, fits perfectly. Great service, great product. Thanks.
Gary, Polk City, FL  08/23/2008
Hey Guys, Your video on line was great on installation of hitch and wiring. The entire job took 45 mins. Great product and great help from all of you. Thanks again. You have my future business.
Jimmy, Fort Gratiot, MI  08/23/2008
It was exactly the hitch I needed. The plug-in wiring was extremely simple. The shipping was fast. It was a great experience. I would gladly use etrailer again for all my towing needs.
Mike, Eureka, IL  08/23/2008
Great place to do business, I have an old boat trailer that needed wheel bearing, The numbers on the old bearings were completely worn off, I sent the measurements to etrailer, and they responded very rapidly with the part number that I needed, They also had it in stock and shipped it the same day, I received the parts the next day, Best shopping experience I have had on-line yet. Excellent shopping experience. Thank you etrailer.
James, Dale, IN  08/23/2008
First I want to say thank you to Etrailer, the sales people are extremely knowedgeable of the item or items you maybe be ordering, they know what you will need to go with your item to help make it a much easier installation. Their data base of information and how to videos are exceptional, I have purchased items on other web sites, but I have never seen a web site so easy to find what you want and need, and a very wide variety. If you need help after purchase their staff is great. So once againg I want to say thank you.
Jeff, Sellersburg, IN  08/23/2008
Everything went perfectly. My package arrived quickly and as advertised. Great prices and a GREAT experience. I would recommend etrailer to everyone.
Gary, Drummond Island, MI  08/22/2008
I shopped all over the internet to find parts for my trailer and found etrailer.com to be the most complete. There prices where also the best. Plus their selection I think was better then anyone elses. I ordered my stuff by 1 pm and they shipped the parts the same day. Now thats service. I will be buying all my trailer needs from etrailer.com. Thank you
Ken, Green Lane, PA  08/22/2008
Outstanding, took me less then 30 minutes to install hitch and wire to my 2007 Honda Pilot. Fast delivery, will recomend to all my boating pulling friends.
Mike, Overland Park, KS  08/21/2008
WOW.....extremly fast shipping. Items arrived in A+ shape. All hardware included. items are what you describe. i will recomend you to others.
Yew, Charlotte, NC  08/21/2008
Awesome, superfast shipping, kept informed at all time, cargo basket is top quality, at an affordable price comparing to some top name brand, they are the same quality. as the Terminator said, I WILL BE BACK
Matthew, Bentonville, AR  08/21/2008
I am looking forward to getting another vehicle so I can order my stuff from e-trailer. Fast delivery, great prices and easy installation are three reasons Ill be useing this company again in the future. Thank You
Don, Pinckney, MI  08/21/2008
Just as advertised! Great shipping too!
Tom, Denver, CO  08/20/2008
The service level from etrailers was excellent the person I talked to was very knowledgeable, pleasant, and quick. The two items purchased shipped the same day since the order was placed before their posted cutoff time and ground shipping was very quick and damage free. Installation while not a breeze, it went smoothly and everything is great. HIGHLY RECOMMENDED!
Lam, Spring, TX  08/20/2008
Excellent Company. Price was great and product was shipped immediately. I got my Hitched just as described in 3-4 days after I ordered it and installed it and was able to use it over the weekend. Would definately recommend it to my friends and family. Thank you,
Patrick, North Canton, OH  08/20/2008
This is a great website, the search by make/model works perfectly. I will definitely be ordering from etrailer.com again! Great fast Shipping!!
Dirk, Sunnyvale, CA  08/20/2008
Just works great. The hitch was delivered within one week to california and it just took four screws to attach it to my Toyota.
Jim, Curtis, WA  08/20/2008
Good price on the items I ordered, super fast shipping.
Joe, Mira Loma, CA  08/20/2008
Over all, very good experience. The product I purchased came to my home in prefect condition, and really looks great. Thank you all for your excellent cutomer service.
Duane, Roseburg, OR  08/19/2008
Its been a week since I ordered and the hitch is ON THE CAR. Great service and free shipping hard to beat!
Bill, Folsom, CA  08/19/2008
excellent buying experience. the item arrived on schedule, in perfect condition, and was very easy to install - all needed parts were included.
Mike, Uniontown, KS  08/19/2008
I ordered a trailer hitch and light kit, they fit just as advertised and were easy to install. Fast service. Ill buy from etrailer.com again.
Mark, Lakeshore, CA  08/19/2008
Great service! Ordered on Friday and received on Monday. A tip for anyone looking for the brake controller wiring harness in a 2008 Dodge Ram - it is hidden behing a large white module against the fire wall on the emergency brake side. Remove that module and you will find the harness plug taped behind it.
Richard, Atlanta, GA  08/19/2008
I could not be happier with the service and pricing I have received so far from e-trailer. Your website was easy to use - and helped me to pick the right hitch and the right electrical lighting converter - and even told me how much more I'd have to order to get free shipping. This was wonderful! My hitch is set to arrive tomorrow (as expected) and I will follow up after I get it and install it, but I wanted to take a moment to tell you how happy I am thus far that I used e-trailer.com. Thank you!.
Stephen, Littleton, CO  08/18/2008
I have yet to receive my order but the prompt dealing with my order was impressive. I received full notification of my order including shippimg details - my order was placed on a Sunday and expected delivery by UPS is scheduled for Wednesday - wow.
Price, Haltom City, TX  08/18/2008
Sets the standard for online stores.
John, Chula, GA  08/18/2008
Instructions were clear and concise. So easy a caveman could do the install. Great price and fast shipping. Well satisfied with etrailer.
Thomas, Byhalia, MS  08/17/2008
Completely satisfied. Best price I found. Fit and installation worked well and as described.
Clyde, Hayden, AL  08/16/2008
OUTSTANDING service. Great product at a fair price, packed and shipped very quickly. Great communication, with separate emails verifying order receipt, shipping availability, shipment confirmation and follow-up. Shipping charges were cheaper than the gas needed to drive to the supply store, and no sales tax! Ill be back!
Heather, Spring Grove, PA  08/16/2008
We received the trailer on Friday. Thank you for the super quick shipping! The trailer was installed before supper! We are extremely pleased.
Russ, Boca Raton, FL  08/15/2008
Absolutely excellent, The product I needed was in stock. The ordering process was quick and simple. Great price, fast shipment, timely communications and shipping status.
John, Dexter, NY  08/15/2008
Hitch arrived in four days. It took longer to clean the rust/dirt out of the pre-tacked nuts on the frame of the Ridgeline than it did to install the hitch/harness.Basically plug and play! An excellent experience...I wouldnt hesitate to buy other products from this company.
Jeff, Hermantown, MN  08/15/2008
very quick shipping hitch went on in no time and looks great
David, Athens, AL  08/14/2008
Fast shipping and installation was easy! This hitch Hidden Hitch has zero tolarance and fits like it was made just for my truck everything must be lined up perfectly for the bolts to be installed. End results was what I wanted just the receiver for the drawbar is showing on my 02 Ford Ranger Edge.
Jason, Coral Springs, FL  08/14/2008
Ordered my stuff at noon on Monday and at 2 o'clock i received an email saying it has already been shipped and it had a UPS tracking number! They're fast!
Brett, Takoma Park, MD  08/14/2008
Im very impressed with etrailer.com. I have placed two orders, and both arrived very promptly and in excellent condition. The selection is very extensive, so you know youre making the best choice. Excellent communication - they keep you informed every step of the way.
Robert, Wilmington, NY  08/14/2008
you are one of the best. answering to my order was very good. that gives the information that i needed. so far the service is excellent.
Earl, Burlington, WV  08/14/2008
The etrailer web site was EASY to work and had all of the info on receiver hitches and wiring I needed to make a decision on which one to purchase. REALLY liked the rating feature! Ordered it this morning and its ALREADY been shipped! Whats not to like! THANK YA GUYS!
JR, Monett, MO  08/14/2008
EXCELLENT! Absolutely flawless experience From the moment the phone was answered everything was handled in a very professional manner. Thank you.
Aleng, Mays Landing, NJ  08/14/2008
I would recommend buying from etrailer.com. The prices are lowest around and the shipements are fast. They also give good product info on their website.
John, Waterloo, ON  08/13/2008
I purchased one of your hitches for my SAAB 9-5. The hitch fits my car perfectly and is barely visible, which maintains the sporty look of my car. The hitch is a top quality product that I would definitely recommend to my friends. I was really impressed by your website and various installation videos. They were extremely helpful. My only suggestion to you would be to include a few bolt leaders with every installation package. I didnt realize I had to order them separately until after the hitch was delivered and I had started the installation. Thank you for a great product!
Hans, Vancouver, BC  08/13/2008
Shipment was amazingly quick, ordered on Sunday, received Friday. Fitting took 30 minutes, all parts work as advertised. All-in-all a good experience.
Bill, Orange, CT  08/13/2008
Sweet deal
Everett, Bellevue, NE  08/13/2008
Ordered on Saturday and arrived the next Wednesday. Got exactly what I ordered and got it fast. Good buying experience.
George, Mokena, IL  08/13/2008
Fast shipping and delivery of the correct parts. A+ Source for product!
Ronald, San Clemente, CA  08/13/2008
Installed the rear view camera & monitor on my Jeep Liberty 2003. It worked great. I made one change that I would recomend to new customers. I did not like to reach down and push the monitor on-off button each time I started and stopped my Jeep. So I consulted my Jeep manual and found a fuse panel that has easy access on the left side of the dash. I located a fuse that is hot with 12 volts DC from the battery when the Jeep engine is turned on and running, by the use of a DC voltmeter. I removed the Jeep fuse & soldered the red wire of the monitor to one side Jeep fuse blade and installed the Jeep fuse. Now when the ignition and engine are off so is the monitor. The first day after I installed the camera and monitor I started to back out of a gas station and the rear monitoring device gave me an early warning of a slow rolling pickup behind me & after that the monitor showed two slow walking people behind my vehicle. So when the view from the monitor was clear I started my parking exit. The cost of this product has already paid for it self the first day of use. The rear camera has a wide angle of view that spot cars and people before my Jeeps mirriors can see them. Thank you Etrailer.com
Robert, Levitown, PA  08/12/2008
Holy cow! It took me longer to get the hitch out of the box than it did to do the install. And it fit *perfectly*. The only visible piece is the reciever. All the rest fits nicely behind the bumper. Cant comment on the wiring kit yet, as I have not gotten that far. Thanks for a great product and great service!
Ray, Ogdensburg, NY  08/12/2008
The purchase and delivery of a Lexus trailer hitch was very satisfying. The product was good quality, delivered on time and the people at Etrailer are very friendly and efficient.
Kevin, Elizabethtown, KY  08/12/2008
My Hitch was delivered very quickly. I was surprised to see it so soon. When i installed in on my car, it couldnt have been easier. It is a one person job. Took me about 20 minutes, and it was all together. Thanks for a great product, and great customer service. I will be doing business with you again in the future!
Dave, Port Allegany, PA  08/12/2008
Easy to shop, very fast delivery. I'd shop here again and also recommend to anyone I know who needs a trailer hitch.
Christian, Pittsford, NY  08/11/2008
Best experience in 10 years of internet purchasing. Fast shipping, great deal, superior product, and an install that took less time than opening the box! My sincerest thanks!
Larry, Bedford, NH  08/11/2008
Great service as usual. This is the second time I have bought trailer hitch package from you.....we traded in the Saab for a minivan......fun fun. Larry
Ron, Humboldt, IA  08/11/2008
Your service and produsts are the greatest, Etrailer is # 1 in my book. Thanks for the wonderful service
Dan, Renton, WA  08/11/2008
Excellent service and email notifications. Order was filled and shipped promptly. I would definately do business with etrailer again!
Doug, Frederick, MD  08/11/2008
Good customer service.
Roberto, Chicago, IL  08/10/2008
Incredibly fast shipping. Received the trailer hitch the next day I ordered it. Installing the hitch to my RAV4 needed 2 people but nothing hard.
Ned, Cedar Falls, IA  08/10/2008
I needed a hitch and bike rack for my 2006 Toyota Highlander. Placed the order for hitch kit, wiring harness, and Rola Bike Rack. Three days later the parts arrived. I installed and tried everything the following weekend. Everything fit and worked as expected. Great products and fast delivery. Thanks.
Jerry, Conway, AR  08/10/2008
Easy and convenient from ordering to installation!!!! PS: Dont forget to order the wiring harness for the trailer lights!
Guy, Finch, ON  08/10/2008
I have been ordering from etrailer.com, over the last few months since we got our new trailer,the service has been nothing but great, fast, up to date on everything I have ordered.They also address any questions or concerns within a short time frame,I highly rate their services to anyone. Thanks etrailer.
Tony, Bloomfield, NM  08/09/2008
Perfect fit, works great, looks great and took less than 20 minutes even with running the tail hidden to the outside!!
Ken, San Diego, CA  08/09/2008
I just received the Trailer Hitch Receiver Lock and Im very delighted with the quality of the product. I was a little leary considering the price but I was pleasantly surprised. I also want to thank you for the periodic emails informing about my orders progress. I received the lock much sooner than expected and I used it this morning when I went surfing. I feel much more relaxed knowing that I dont have to carry a key in my wetsuit. Thanks again!
John, Towson, MD  08/09/2008
Ordering on-line way easy. Tracking the shipment was easy. Installing the hitch was not hard. All in all a positive experience! Better - and cheaper -than taking the car to [..] and having them install. Saved us bunches.
Jose, Danbury, CT  08/09/2008
Great service. This is how a website store should be run.
Pete, John's Island, SC  08/09/2008
Friendly and efficient personnel. Prompt service and delivery. Items as advertised. Very pleased.
Jim, Ambridge, PA  08/08/2008
I Loved The Ford Lighted Hitch Cover That I Bought For My Son That I Got One For Myself.Easy To Install And The Service Was Excellent,Thanks All
Deb, Warsaw, OH  08/07/2008
I think E-trailor is great. the Hidden Hitch for our truck is great and at a great price. Still waiting on the rails for stepping up into the truck.. Thanks alot, great service and products.
John, Tenafly, NJ  08/07/2008
I have shoped all over the web and by far you are the lowest price and the 3day free shipping just cant be beat!!!!!!
Steve, Manchester, MO  08/07/2008
Excellent on-line service. My order shipped just a couple hours after I placed it and I received it the next day. Theres nothing more to ask for in service.
Terry, Saint Paul, MN  08/07/2008
A superb online shopping experience with etrailer! Ordered precisely what I needed. Fair price! Great communication from the company. Fast delivery. What more could one wish for! Buy with confidence!
Bill, Lakeland, FL  08/06/2008
We were impressed with your good support and information on the Hidden Hitch. It really helps when you do this work yourself....Thanks!!!
Andre, Big Bend, WI  08/06/2008
Great trailer roof vent low profile cover. I just built an extra garage with a 9 ft door and my trailer didnt fit by less than an inch with the original bubble cover. This new cover gave me an extra 1 1/2 inches of clearance and solved everything. Price and shipping was great too. Thanks for saving me. Its hard to measure the actual trailer height and I dont think I wanted a 10 ft door.
Paul, Gainesville, FL  08/06/2008
Waiting list notification was great, as was communication. Fast shipping. A very nice transaction.
Daniel, Brooklyn, NY  08/06/2008
My order is still in transit,but I cant believe how fast these guys got it packed up and on its way. Im tracking it and I should have it sometime tommorow.I placed my order around 8pm Monday, Ill get it Thursday.
John, Mankato, MN  08/06/2008
Very helpful/friendly Customer Service. Competitive Pricing. Shipping was Fast.
Rick, Lake Forest, CA  08/06/2008
I just replaced the original factory-installed trailer wire harness in my 98 land cruiser with a T-one harness for under $28. The original equipment diode/converter pack had failed for the running lights only I can only imagine what the part would have cost from Toyota. The T-one installed quickly under the vehicle, right into the same plug from which Toyota runs an extension loom up to their diode/converter brick secreted away in the rear driver-side tail light cavity, and back down to the hitch. This is yet another successful order/remedy from e-trailers.com and Ill definately be back.
Rich, Arlington, TX  08/06/2008
Received already. Yeow! Perfect fit. Thanks for getting the kit to me so quickly.
Gordon, Waretown, NJ  08/06/2008
I have to say you're on top of things. I'll pass the word about your quality service and I'll be sure to use you for any future needs.
Charles, Nashville, TN  08/06/2008
Wow! First class all the way! Its been said that a good business deal is when all parties involved, come away happy and satisfied. Hope you are. I am!
Ron, North Attleboro, MA  08/05/2008
I bought a hitch and wiring and other accessories for my 08 Hyundai Santa Fe. All the products are of excellent quality and was described very accurately on the web site. I ordered on a Friday afternoon and was delivered on Thursday. The prices are right. I will shop again with etrailer.
Bob, Park Ridge, IL  08/05/2008
I have already recommended etrailer.com to friends & family. Terrific customer service.
George, Joppatowne, MD  08/05/2008
First time buyer. Really great service guys, thanks. I got exactly what I ordered and the response time was excellent. I will definitely recommend etrailer.com to my friends.
Ross, Appleton, WI  08/05/2008
Great Website, excellent check out, better yet - product shipped same day as ordered. Great service - Big Thanks to ETrailer
Adrian, Ashland, OR  08/05/2008
great site - which means: wide range of products with prices to suit moast folks. A short video demo convinced me to buy a model of bike rack I wasnt considering but it has features I didnt even know you could get that will make my life much easier...and then I googled for the best price..what a waste of time..etrailer had the lowest price as well as prompt service and free delivery...the best!
Mike, Milford, NJ  08/05/2008
GREAT SERVICE and friendly staff!!!!! Thank you.
Jason, Palymra, PA  08/05/2008
The guys at etrailer are superb. I called with a couple of questions. They were all answered very well. I placed my order and received the merchandise in a timely manner. The hitch cargo carrier, silent locking pin, and gear bag are all great products. I highly recommend doing business with the folks at etrailer.com
Garry, Gravois Mills, MO  08/05/2008
great service. have hard to find products, not available anywhere else, at great prices.
Joe, Lenoir, NC  08/04/2008
Great item...fits up close under the 2006 Toyota Corolla...good people to deal with...hitch was shipped very fast..thanks a bunch…
Glenn, Washington, IN  08/04/2008
I am very satisfied with my purchase and will definately purchse again from etrailer.com! Very fast shipping, the hitch was brand new & the proper one, a great price & etrailer kept me informed of my order. Thanks
Ricky, Pinellas Park, FL  08/04/2008
Selection is excellent. Service is very fast. Information is provided promptly each step of the process. I would definately recommend etrailer.com!
Warren, Hawthorne, NV  08/04/2008
Price of the product was comparable to or cheaper than other places and the service was excellent. Would recommend etrailer.com to others and will use you again myself.
Tony, Los Angeles, CA  08/04/2008
Not much I can really say except that Im more than happy with all aspects of my shopping experience at etrailer.com. The website was a breeze to use, I received the product quickly with free shipping I might add, the prices were the best I could find anywhere and installation of the tow hitch was quick and painless. As for the hitch itself, Im extremely happy with it as well. Its hardly visible on my sedan Saab 9-3 and fit into my cars existing slots like a glove. Lets face it....when it comes to having a tow hitch on a sedan, the most important factor would probably be how visible the square is when nothing is attached and was quite nervous about how this hitch would look on my car. Well, as it turns out, the hitch is very well hidden and Im very glad I went ahead and had it installed.
Gary, Clayton, NC  08/03/2008
Great experience. Ordering was easy, super fast shipping, got exactly what I wanted. Will certainly do more business in the future.
Jim, La Habra Hts., CA  08/03/2008
etrailer has an excellent reputation for service.
George, Blanding, UT  08/03/2008
The hitch arrived quickly and just what we wanted. The price was fair. Will shop here again.
Rod, Bothell, WA  08/02/2008
Finding the right part was easy. Placing the order was easy and the install was simple. Love the look and the functionality. The price was the best I'd found. Thanks.
Marty, Oklahoma City, OK  08/02/2008
Outstanding service! From communication to delivery, this company is one of the best online services I have worked with! Best prices, friendly, helpful, and very, very fast. I would, without question, use them again over the competition!
Todd, Oakdale, CT  08/02/2008
e-trailer had what I needed and it arrived in 3 days. Great transaction. Thanks!
David, Round Rock, TX  08/01/2008
Quick, as promised.
Harry, Inglewood, CA  08/01/2008
Very fast service. They were great with helping me find exactly what I needed. They sent me a confimation email and within minutes wrote a second email stating the product had been shipped with a tracking number. This was a great and easy ordering experience for someone like me who is clueless about hitches. Thank you.
Beverly, Concord, CA  08/01/2008
I was very impressed with the friendly and efficient service. I had forgotten to order an additional item to my order and I called and they took care of it right away with no problem. My item arrived several days before I had expected it, which was a very nice surprise! I would definitely order from E-Trailer again.
Mike, Iuka, IL  08/01/2008
I ordered my hitch on monday and by noon wednesday it was delivered to my house. Not that I had need to wonder what the status of my order or shipping was, butI was notified via e-mail of confirmation of my order, availabilty of my hitch at the warehouse and notification the day it was shipped. I was kept informed of every step in the process. This is service from the TOP SHELF! Not to be ignored is the best price, free shipping and very helpful video instructions. By the way, the hitch is top quality and fit like it was supposed to. Great job all around. Thanks Mike
Kevin, Fort Bragg, NC  08/01/2008
Incredible service! bought it on Tuesday and was on my doorstep in NC on Thursday. and that was with the free ground shipping. thanks etrailers!
Brett, Mine Hill, NJ  08/01/2008
Im new at this. Your salespeople were very patient and helpful and your prices were better than what I could get locally. Delivery was quick and on time. What more can I say. Great, easy experience. Thanks!
Tom, Granbury, TX  08/01/2008
Great service! Prompt, professional and complete. My order was delivered on time and all the parts where there and in good shape. Thank you for your service.
Brian, Salt Lake City, UT  08/01/2008
Everything worked out great, arrived on time, and installed perfectly. I am very impressed by your operation and won't hesitate to recommend e-trailer.com and to patronize your firm again as my needs evolve. Thank you!!
Bill, Dillon, MT  07/31/2008
We ordered on July 29th and received our order on July 31st. We were amazed at the fast service and free shipping to boot! Its hard these days to get exactly what you order in a timely fashion. To get such accurate and expedited service was fantastic. We recommend e-trailer.com wholeheartedly and will order from them again when the need arises.
John, Newport, NC  07/31/2008
Excellent Price, Service, Packing, and Communications. be Glad to Buy From Again.
Justin, Nottingham, PA  07/31/2008
Fast shipping, great product, A+
John, Cartersville, GA  07/31/2008
I am very pleased with the prompt service. I am also pleased about being notified by e-mail on the progress of my shipment. Thank you
Kyle, Decatur, TX  07/31/2008
I had already ordered the part from another internet site. When they took over seven days to just process my order I cancelled it, after a 30 minute wait on the phone. I placed the order here and got an immediate response and the order has already been shiped in a day. Thanks.
Tom, West Bend, WI  07/31/2008
Low Price, fast shipping, responsive customer service, product was received as expected. Very good transaction. Thanks
Randle, Nashville, TN  07/31/2008
Quality product with fast shipping, thanks.
Dennis, Renton, WA  07/31/2008
I bought a Valley hitch and wiring kit for a 2005 Pilot. The shipping was pretty fast, and installation went smooth. Overall it was a good shopping experience. I would defenitly buy from etrailer again.
David, Greensboro, NC  07/30/2008
It couldnt have been easier! I received my Hidden Hitch super fast. With the help of my 16 yr old daughter, we had it installed on a Honda Pilot in less than 30 min.and it looks great. I commend you on the speed and accuracy of my order. I will highly recommend you to anyone in need of your products.
Chris, Durham, NH  07/30/2008
I had quotes from $300-$600 dollars for the purchase and install of this hitch. I was told it was very hard to find...at least a week and 2-4 hours labor...lots of drilling I put it in myself in 15 minutes, no drilling. I had to wait 5 minutes for the liquid wrench to work its magic on the old tow hooks. The wiring was pretty easy also, but that took another 20 minutes.
Tom, Beliot, WI  07/30/2008
great service and product, fast delivery
Marc, Manahawkin, NJ  07/30/2008
I ordered this simple plug and play harness for my jeep cherokee, and the part fit perfectly. Super simple to install and great directions. etrailer was friendly and helpful, very fast shipping, and would recommend to all in need of parts. Great stuff. Thanks
Casey, Hinesville, GA  07/30/2008
The service and the price was great.
Dave, Reading, PA  07/30/2008
Order processing and shipping was very fast. I received multiple updates on the status of my order via email and the product quality was exactly what was expected. Great experience and would highly recommend etrailer.com to my friends.
Bob, Lititz, PA  07/30/2008
Great service! Got exactly what I ordered
Phil, West Lynn, OR  07/30/2008
The service was incredibly fast and efficient. I would definitely buy from them again.
Peter, Boulder, CO  07/30/2008
etrailer is absolutely fantastic in every way, customer service fixed a minor problem for me quickly with no questions asked. I will definately do business with them again
Judy, Vanceburg, KY  07/30/2008
This was my first experience with etrailer but it won't be my last they were great when placing the order and prompt on delivery as well as packaging very pleased with the transaction and everything was as advertised I'm very pleased with a a+ for etrailer
Paul, North Hollywood, CA  07/29/2008
Fantastic, Quick, easy and great prices. Paul
Chad, Cody, WY  07/29/2008
Very nice product, install time took less than ten minutes, looks great
Michael, Hendersonville, TN  07/29/2008
I shopped long and hard before buying this trailer hitch for my new 2008 Titan. What can you say, price was right, shipment was super fast, wiring kit for lights was a snap. Probably the best internet purchase ever. Highly recommend etrailer.com, and Hidden Hitch. Thanks,
Gary, Longmont, CO  07/29/2008
Easy ordering, fast shipping, prices beat even [..] prices. If you need items for towing this is the place to come to.
Brian, Battleford, SK  07/29/2008
I got the order and am very pleased with the anti rattle device. The order came very promptly. Etrailer is great to do business with. They have always treated me good.
Paul, Rochester, NY  07/29/2008
The hitch came today and I'll install it tomorrow and that's a savings to me of around $75.00 to $100.00 ...... great doing business with you Thanks ...Paul
Aaron, Bedford, VA  07/29/2008
hey! thanks for the quick delivery! i'll finally be able to go kayaking again!!! wooohooooo!!!
Colin, Garland, TX  07/29/2008
I've purchased "stuff" from you guys before and I'm always impressed with how quickly (and accurately) you make shipment. It's the reason I'm a repeat customer. Keep up the great service.
Mark, Huntersville, NC  07/29/2008
Thanks VERY much for processing this order so quickly. We need to use this for the weekend so getting out so quickly was only hope I had. Again THANK YOU!
Stan, Pittsburg, TX  07/29/2008
Great service. I needed a hitch ASAP, and when I called to discuss the shipping arrangements, the consultant stayed on the line while I finished up the order, then insured that it was processed that same evening it was after 5 PM I just received confirmation from UPS that it will be here tomorrow. What service! Thanks
Drew, Columbia, PA  07/28/2008
e trailer sales people were very helpful with impressive ship out and delivery Thank-you!
C. Y., Georgetown, TX  07/28/2008
etrailer.com is great. Competitive prices, free shipping, and quick order processing. My components came on time, in perfect condition, and as advertised. Thanks
Dirk, Gretna, NE  07/28/2008
Product quality and packaging was incredible. Customer service and the communication process from etrailer.com through the order and shipping process left me speachless! I am so glad I ordered from them. The trailer hitch and carrier I needed was easily found using their guided search and sort features.
Philippe, Amherst, OH  07/28/2008
I would definetly recommend this product. etrailers very fast and easy to work with.
Jim, Grayslake, IL  07/28/2008
Thanks for the great service, Ill recommend you to my friends.
Steve, Sammamish, WA  07/28/2008
Unreal speed. You guys rock! We need this to tow the trailer for our wedding so THANK YOU!
Fletcher, Apex, NC  07/27/2008
Arguably one of the best shopping experiiences I have had... I ordered a Valley hitch receiver for my Pilot on Monday and I received shipment Wednesday. Free shipping. With a bucket and my muffler as support, I installed the hitch within 45 minutes. Great product and great company to work with
Matt, Pittsburgh, PA  07/27/2008
The floor mats i ordered fit perfect and were exact matches to the contours of my vehicle. They are very durable and made for all weather especially rain or snow they are going to really save my carpets. Thanks for all the help and support on the phone and on the net
Mike, Decatur, IL  07/26/2008
Excellent Experience. Nice website. Easy to find the right hitch. Hitch came quickly. It was a perfect fit for our Toyota Matrix with Ground Effects.
Bob, Grantsville, UT  07/26/2008
now that is service...wow!
Steve, Olathe, KS  07/25/2008
AWSOME! Ordered on Wednesday, Delivered on Friday. Will do all my trailer business with you.
Steve, Chicago, IL  07/25/2008
Great experience! Purchased: Draw-Tite hitch receiver, ball mount, and T-connector for my Hyundai Azera. Found what I wanted online, but called etrailer by phone to be sure. I found their representative very friendly and helpful, making sure the items were available I was in a hurry for immediate shipping. I placed my order Thursday afternoon, and everything arrived via UPS on Friday morning! I installed the wiring myself quite nicely, I must say, with no exposed wires by the simple plug and play that was custom made for my Azera and it fits on Highlanders too. The hitch receiver I left to my mechanic who only charged $40 cash. Total cost was $183 which was very inexpensive other places charge $200 only for the receiver!. I highly recommend etrailer.com for the convenience, security, equipment, and pricing. Ill shop here again for my trailering needs.
Lenard, Westmont, IL  07/25/2008
I must say Im very impressed with your fast and heads up service. I have many friends that will be buying from you in the near future. Keep up the good work!
Kelly, Centerville, OH  07/25/2008
All I can say is WOW! I placed my order online on Sunday night, and my hitch and bike rack arrived Wednesday. It took 30 minutes to install. I wish all online transactions were this easy. I highly recommend etrailer to anyone looking for great value and service.
Leslie, Middleburg, FL  07/25/2008
I have been buying at etrailer for several years. I have always received prompt service.
Ed, Hayward, CA  07/25/2008
I was working on a tight schedule with the need to get my products for a camping trip. I was nervous about placing the order with my deadline so close but the sales associate assured me that my products would arrive via regular mail the day before I needed it I went with regular mail because express mail was almost the same price as the cost of the product. To my relief, my products arrived on time as promised and I am very happy with what I ordered after having used it!
Mike, Brunswick, ME  07/25/2008
Let me tell you about all the problems I have with my order: You get that? Let me repeat, just so we're clear: I hope you have a clear understanding of all the problems! Let's see: My order came quickly, Delivered to the correct address In perfect condition The hitch was well designed All parts that were supposed to be included were present. The instructions were crystal clear. The hitch installation took HALF the time you said (20 minutes, not 40). Of course, I have air and some people don't. It was a perfect fit for my vehicle. Oh, and it was the best price I found anywhere, by a reasonable margin. I am very sorry to tell you that if you need a reference, I'll be able to provide one in the most glowing of terms. Sorry, because I'd feel obliged to tell anyone you sent my way who wanted to look at the hitch and install. It could take hours of my time! Damn! Seriously, thanks a ton. I appreciate it when a product I need exceeds my expectations, at a reasonable cost, and value highly the service aspects (the instructions, which were clear, the email confirmations of my order and follow up) just as highly. I assure you that anyone who asks me about my hitch, or who happens to mention that they need a hitch, will be directed, in the most vehement way possible, to your firm. Thanks a lot. Please pass my thanks as well up the chain to etrailer Central Control. All best, Mike
Gary, Lansing, MI  07/25/2008
Great job etrailer, prompt delivery of exactly what I ordered.
Michael, Edmonton, AB  07/24/2008
Great service, order arrived in exactly one week with no complications. Everything I needed was there and I had my product installed in less than an hour. I would recommend going through etrailer.com.
Bruce, Milford, MA  07/24/2008
Placed a call for tech support on a Sat. and got call back same day. EXCELLENT service, great pricing, fast shipping at fair rates. These guys do it right!!!
Don, Succasunna, NJ  07/24/2008
What a great experience. Easy to find what I needed, fair price, easy to order, fast shipping, and it fit perfectly!
David, Stafford, VA  07/24/2008
Website was great to use, easy to find what I was looking for. Great prices, great shipping options. And I have been kept posted of shipment!! Great company to work with!!
Karen, Highland Falls, NY  07/24/2008
E Trailer is a lifesaver! After waiting almost 2 weeks for a hitch to be installed by a local truck rental company...we ordered off of e trailer and had the hitch in 4 days and after watching the great videos on the website we were able to install the entire package wiring and all in about 1 hour! It couldnt have been any easier and it saved us over $150 in the end! Thanks for the great service, informative website, videos and customer service!
Michelle, Fort Myers, FL  07/24/2008
Everything was great. I ordered exactly what I wanted and it was shipped the same day. I received it when it was due to arrive. Just what I wanted. Thanks.
Brett, Catawissa, MO  07/24/2008
Great selection and even better prices. It was easy to find the bike rack that I wanted and would fit my hitch. I would highly recommend this site to anyone looking for anything that has to do with hitches.
Rick, Roseville, CA  07/24/2008
My transaction with eTrailer was great. Everything was shipped out immediately and was at a great price. Ill definitely be return business.
Brian, Southington, CT  07/24/2008
Everything came in one box and was delivered quickly. The site had all of the information I needed to make the job easy.
Eric, Astoria, OR  07/24/2008
Excelent communication, and fast shipping. Will definately spread the word about etrailer.com. Thanks again for the smooth transaction.
Rob, North Battleford, SK  07/23/2008
The whole experience was great. The part saved me alot of money, the communication and shipping from etrailer was perfect. The part was as easy to install as they claimed and works great. I will shop etrailer again. Thanks
Mary, Franklin, WI  07/23/2008
Friendly customer service rep, took my order at 9 am and had the shipping info emailed to me by 8 that night. Super retailer!
Steve, Saugus, MA  07/23/2008
If only every internet experience was as nice as etrailer, this would be one happy world.
Brad, Seneca, PA  07/23/2008
Came Exactly as ordered . Everything fit well & worked as claimed. Very satisfied. 5 STARS.
Tommy, Tifton, GA  07/23/2008
Excellent service and communication. Expect part to be excellent too!
Mark, Central Point, OR  07/23/2008
Etrailer.com saved me over $200.00. The products were excellent and shipping was very fast. Ill always shop etrailer.com first before buying anywhere else. Thanks!
Wayne, Allentown, PA  07/23/2008
and let me say... your website was a joy to navigate... I have spent days searching the net for hitch accessories related to 1 1/4" hitches.... stumbled across yours and Bingo!!! everything I was looking for except a Phillies receiver cover... lots of MLB teams but sadly nothing for Philly. I truly appreciate they way you classified the items by their size application. I will look to you for all future hitch related needs. Thanx again... can't wait to get my order, your shipping cost are very reasonable. Wayne
Brett, Roswell, GA  07/22/2008
Thanks so much for quickly processing my Price Pledge credit. I really appreciate it. I am genearlly nervous of such pledges from on-line retailers as I suspect some suppliers may try to make such terms difficult to use for the customer. etrailer.com made it easy and provided the credit in a timely manner as your policy states. Thanks again.
Craig, Pleasant Prairie, WI  07/22/2008
great web site - quick turnaround on ordering and shipping . ! Thanks
Daniel, Monument, CO  07/22/2008
I havent gotten the goods yet, so I cant comment on their quality, but this outfit had a great selection, very reasonable prices and shipped almost immediately after receiving my order.
Mark, Appleton, WI  07/22/2008
I am very pleased with the trailer hitch I purchased. It was easy to install and seems to be high quality. Mark
Herb, Kingston, OK  07/21/2008
I was very pleased with both the products and the speed in which they arrived. Great job will definitly send more business your way Thanks
Rob, Ojai, CA  07/21/2008
So far its been very professional. Communication is often and clear. My items were shipped immediately after being ordered. Im sure follow-up will be excellent too. Just waiting for my parts now. Thanks much
Jim, Ambridge, PA  07/21/2008
Received My Order In 2 Days It Was Shipped The Same Day Infact. It Was Shipped With In An Hour Of Ordering.Excellent Customer Service
Curtis, Los Altos, CA  07/21/2008
Thanks for the great communcation and the fast service on the shipment. Your website is so much better than anything else out there, that it made the decision to buy from you easy…. Your prices are competitive, and the free shipping is much appreciated. When it comes time to put a hitch on the other car (or make recommendations to friends), I'll come back to etrailer. Thanks very much.
Roger, Monroe, WI  07/20/2008
Excellent service. Hitch was for a 2009 Pontiac Vibe GT which is different than standard Vibe.Nobody had it for the GT but E-trailer and I am glad because it is a much nicer hitch than the last one I had from Draw- tight. Very nice powder coat finish. Had it in 3 days from time of order and I had it and the wire kit installed in less than half an hour. Very happy.
Lee, Brookfield, WI  07/19/2008
Quick shipping. Installed pretty easy.
Jim, Seymour, CT  07/19/2008
Great Experience!!!
David, Vacaville, CA  07/19/2008
Your service and prices were outstanding! I will definitely recommend etrailer to my friends.
Scott, Hermitage, TN  07/18/2008
15 hrs and 20 minutes! It's here!
John, Owosso, MI  07/18/2008
Thanks for the prompt processing. Last week's order installed just perfect. Took about an hour. Thanks again. Great products.
Adam, Paulpack, PA  07/18/2008
etrailer.com was a life saver for me. I am in the military and I needed a wiring harness for my Chevy Equinox so that I could drive from PA to TX. I called them at 6:30 pm on a wednesday and I needed it by the next day. They made the effort to get it on the truck immediately and I had it by 11:00 am on thursday. I cant thank them enough for their efforts to make sure that I had the wiring harness in time for my trip.
Dave, Bakersfield, CA  07/18/2008
My shopping exeriences have been very smooth and shippents have arrived on time and complete. Etrailer actually stopped me from making a purchase because I was not sure of a wheel width. And that kind of help saves me shipping costs. Thank you etrailer.
Don, Wilmington, NC  07/18/2008
Search online for model application accurate and quick.Online installation guides lets you see what youre getting into. Delivery quick , as was one man installation , on the ground , no lift ,30 minute job, for my 2000 Toyota , Avalon XLS. Drawtight hitch fit without a hitch.Whoopee!
Charles, Gansevoort, NY  07/18/2008
Free Shipping and Fast Delivery. I installed the hitch and harness on my 07 Odyssey by myself in 2 hours.
Mark, Parma, OH  07/18/2008
Great to deal with very fast shipping will use in future
Dean, Sauk Rapids, MN  07/18/2008
Great prices!!! Great customer service!!!! Will tell anyone that is looking for fifth wheel or trailer hitchs to check etrailer first!!!!
Tim, Detroit, MI  07/18/2008
I am very pleased with the speed at which my order was put together. I ordered the cargo carrier product on Tuesday morning and it was on my doorstep by Thursday afternoon - and this was the free shipping method. Overall, the priduct is rigid, and appears to be able to do the job nicely.
David, Cloquet, MN  07/17/2008
After seeing your complimentary installation video, I tackled the installation of my new hitch and wiring on my 2009 Hyundai Sonata. With a little patience and some car ramps, I had it installed in no time. The price was great and I recieved it in three days. The wiring took me 15 minutes and was a snap. I saved about $150.00 by doing it myself. I have a reciever type bike rack and the only regret I had was that I didnt order a 6 reciever extender. The trunk doesnt open without removing the pin to slant the bikes forward. Had I ordered the extender, the shipping wouldve been free. Live and learn but thanks for making it easy!
Eric, North Attleboro, MA  07/17/2008
Could not have been easier. Im stunned that I even thought I'd pay over $350 for [..] to do it, when I ordered it from etrailer and installed the hitch plus wiring harness in about 1/2 hour for about $160. Thanks!
Rick, Staten Island, NY  07/17/2008
Excellent Price, ULTRA FAST FREE shipping, My front and rear hitchs for my 06 FORD E-350 were WELL PACKAGED, Accurate descriptions, Installation straightforward and just an overall pleasant experience. You folks saved me $300.00 in installation fees, so I went back and placed a second order today for a rear rack, bag and accessories. You guys ROCK! Would do business again and recommend you to EVERYONE! :-
Doug, Boyne City, MI  07/17/2008
It was a great experience.
Jon, Columbus, OH  07/17/2008
WOW!! I was very impressed, I got a trailer hitch about a year ago from [..] and it was nothing at all like the service i got from here, Etrailer was 100 times better. They sent me an email every day letting know what was going on. I will be sure to be back, I am very impressed! I give them a 10 out of 10!!!
John, Minford, OH  07/17/2008
Haven't received my item yet since it was just shipped yesterday, but so far all the people I have had to deal with have been excellent. Friendly and professional. If my item gets here on time, and is quality, then I would recommend etrailer.com to anybody.
Mike, Ashland City, TN  07/17/2008
Customer service-EXCELLENT! Ordered my products and the CSR doubled my checked my purchases to make sure I ordered the right part for my truck. Made my order at about a half past 2:00 pm, had my order sitting on porch by 12 noon the next day.Never had such a good experience with an online purchase. Will definitely order from them again and Im telling all my friends about etrailer.com. Thanks again. Mike
Daniel, Stafford, VA  07/17/2008
Thanks for the great service. Next time I need something I'll be clicking on you guys.
Verl, Lindsay, OK  07/16/2008
wdithnk ? i think order dept and shipping have their act totally together. Ordered by phone monday evening and order was sitting on my doorstep wed. afternoon. Order was complete as ordered. Service is what sells and keeps repeat buyers. After order, I recvd a conformation e-mail, #2 e-mail giving me a timetable of 2-4 days and a #3 e-mail telling me order had been shipped via fedx to oklahoma. Thats called service w/a capitol S. So far i think the other guys had better keep an eye on the rearview mirror, because e-trailer is fixing to steamroll them as they go by w/attention to detail and service rarely seen in retail/wholesale sales today.
Kyle, Mahomet, IL  07/16/2008
5 stars!! Shipped to my house in less than 48 hours. Great service,great product!!
RJ, Chicago, IL  07/16/2008
Though I didnt realize that my old bike rack wasnt going to work on my new vehicle until less than a week before we were to leave on our car trip, one call to etrailer calmed me down. Not only did they have the specific rack I needed for my new Saturn Vue, they also would be able to deliver before we leave. And, on top of that the shipping was free! And, as promised, I received the item in two days. Though that may have a lot to do with the fact it was sent from St. Louis and Im in Chicago. But, I couldnt be happier with this vendor service, products, shipping, and communication.
Rob, Banks, OR  07/16/2008
Wow, well done fast and efficient service with the best prices around. I will refer etrailer.com to all my friends. Thanks much.
Elizabeth, Harlingen, TX  07/16/2008
The BEST experience from beginning to end. Had it installed today, and it looks great on my Honda Civic. People are already asking where did you get the nice hitch? Ready to connect my bike rack and start vacation now. The best quality hitches, and customer service. I am already a repeat customer for bike rack and hitch accessories.
Jerre, Walsenburg, CO  07/16/2008
good people to do business with will buy from again
Tony, Brownsburg, IN  07/15/2008
You guys are great! My last order of a Rolla hitch carrier and sealed Highlander carrier bag worked out fantastic for the back of our new Jeep Rubicon. They got a work out for 3,800 miles in ten days, through rain, countless mountain passes, and even snow showers, yet everything stayed dry and tight through out. You folks got it to us in time, and we couldn't have been more pleased with the order and products. The best quality goods and great service. Thanks again
Scott, Charlotte, NC  07/15/2008
Bought a trailer hitch for my 2004 isuzu rodeo. had great comunication from etrailer and very fast shipping.
Michael, Wausau, WI  07/15/2008
etrailer was very easy to work with. Best price I found on line. after my order, I had a question...called the toll free number and had my question answered in just a couple of minutes. I would recomend etrailer to all.
John, Sparks, NV  07/15/2008
Very helpful on the phone. Made it very easy and I saved over 100 dollars.
Bill, Hutchinson, MN  07/15/2008
HOLY COW!! I ordered my hitch on-line and it was confirmed shipped in less than 6 hours. Will follow up on arrival time and ease of installation!! So far so good.
Mike, Carlisle, PA  07/15/2008
The order process seemed simple enough. The response excellent. I'll add more when I receive the item. First time using this service...probably not going to be the last.
Frank, Puyallup, WA  07/15/2008
Their customer service and communications is outstanding. A very good experience!
Elmar, San Antonio, TX  07/15/2008
WOW!!!! That's customer service!!!!!! What a great company! Placed the order, it shipped in about an hour and received it 3 days later via UPS ground. Fantastic transaction, the kit was a breeze to install! Its nice to see companies that care about customer service!!! Elmar
Josh, Palm Beach, FL  07/15/2008
Excellent, speedy, and courteous service. Best prices around. Cant get any better than this.
George, Slaughter, LA  07/14/2008
Order made 7/10/2008, received morning of 7/14/2008. The pieces ordered were securely packed all in one box. The hitch was an easy install 5 minutes. The trailer light converter was easy to install but took about 20 minutes. Its like a computer that is plug and play.
Kelly, Parker, CO  07/14/2008
My experience with E-Trailer was awesome, I was looking for a wheel chock that you didnt have to go all the way through your floor with to mount. I needed to know exactly the measurements of the mounting hardware for the anchor bolts, so the customer service person went and measured the anchor bolts for me and called me back right away, so I ordered the motorcycle wheel chock immediately!! She was awesome, I will always buy from etrailer in the future!
Melvin, Sherman Oaks, CA  07/13/2008
Shopping at etrailer is easy and the prices always seem to be the lowest, I have made multiple purchases and have nothing but good things to say. Keep up the good work!!!
David, Tavernier, FL  07/13/2008
Outstanding customer service! These days I would say very few companies excel at customer service - in a time when web servers and outsourcing can do most of the work, it is rare. I called one week before I plan to go on vacation to get a particular cargo carrier that I was not able to find in any local store. I sppoke to a real human being who not only took my order, but assured me that it would be handled immediately to ensure that it got here in time. Within three hours I received an email that it was in stock and being prepared. Fifty minutes later I received an email from a different person saying it was shipped. The next day it was in Georgia. Phenomenal way to take care of your business. Great work!
Boyd, Rapid City, SD  07/12/2008
Just a note to thank you for the excellent service I received on my order, right part first time and delivered on the day that was noted in the tracking information. Great service is not a given today great job.
Jeff, Aston, PA  07/12/2008
I ordered my hitch Hidden Hitch for my Toyota Sienna Van on a Monday and it was delivered on Friday. It was professionally packaged and all the parts were included. The package the bolts came in were taped inside the receiver for the hitch. I was able to install the hitch in about an 1 hour by self. I did not have to lower the muffler, as there was enough play in the rubber hanger to allow me to maneuver the hitch into place. The hitch then sat on top of the muffler, which allowed to secure it with one of the bolts. I then went to the other side and was able to lift the hitch and get another bolt in place. I did have to use a small breaker bar to help me line up the last two bolts on both sides that are closest to the front of the van, but this was no big deal. The use of ramps to raise the van and a floor jack to lift the hitch would have made the job easier, but I was to lazy to go down and drag them up from the basement. You also need to careful that the bolts are lined up properly, because I can see how you can easily cross thread them as they are a tight fit. My experience with etrailer was fantastic and I would with out hesitation recommend this company.
Mark, Cedar Falls, IA  07/12/2008
Excellent follow up from the time I placed the order, until I received it. Everything went seamlessly & Im very pleased with the product. Shipping was quick, with the mirrors well protected in shipment. Its as though they were indeed custom made for my Suburban. Would definitely recommend etrailer to anyone.
Bob, New London, WI  07/11/2008
What a great experience. I ordered on Sunday night and received my item on Wednesday. Great.
Gary, Sanford, ME  07/11/2008
With the price of gas rising, I parted ways with my old explorer that I kept around to pull my trailer. I still needed a way to pull the trailer with the Buick Rendezvous. Local shops wanted over $600.00 to install a hitch. I purchased one of your hitches and wiring harness and I installed it in about 90 minutes. Instructions were easy to follow and installation was a breeze and I saved a bunch of cash!
Seth, Mt. Juliet, TN  07/11/2008
Wow! That was fast! I ordered what I needed Sunday night it arrived Tuesday afternoon and it was on my truck Wednesday morning. I will continue to buy more toys from you guys!
Garrett, Temecula, CA  07/11/2008
I enjoyed my shopping experience at etrailer. I placed my first online order incorrectly. I ordered a bike rack that wouldnt work with the hitch I had ordered. About a half an hour after I placed my order online I received a call pointing out my mistake and offering other options. I then placed my order again and it shipped immediately. I appreciate the level of customer care that was shown to make sure my specific order was placed correctly. Shopping online at etrailer was easier than driving all over town to find what I need and the prices were better too. I will recommend etrailer to others.
Liz, Asheville, NC  07/11/2008
I will keep an eye on the tracking number and I really appreciate the fast service! Fabulous. Have a great weekend.
Robin, Virginia Beach, VA  07/11/2008
We ordered a trailer hitch and cargo carrier for our Honda Pilot on Tuesday mid day July 8th and it was delivered, as promised, on Friday morning, July 11th - amazing!!! Were so thrilled. Havent installed it, but that is happening this weekend - will post again with those happenings : Thank you for all the help! Now were ready for our vacation w/our 4 teenagers and friends and 3 dogs heading to the beach!!
Bob, St Louis, MO  07/11/2008
Please pass on to everyone that as far as this 22 year Air Force veteran is concerned, your customer service is absolutly outstanding. Not only did etrailer catch my initial mistake of ordering two wire harnesses which prevented me having to return one, you helped me avoid shipping costs resulting in a "free" trailer hitch lock instead. (I would rather have a hitch lock than pay shipping!) If I ever need anything like this again you can bet I will shop here, and so will all the friends I tell.
Jess, Westfir, OR  07/11/2008
I love e-trailer because you can get a quality, name brand product for less coin and usually free shipping if your order is over $150 dollars. I have now ordered three hitches and one hitch adapter from these guys and they have all worked out great for me. I highly reccommend e-trailer to anyone interested in additions to their trucks or autos.
Dan, Sumerduck, VA  07/11/2008
Would order again. Very fast with order and tracking made it easy. Highly recommend.
Jerry, Bayonne, NJ  07/11/2008
From order to truck in three days! Bolted right on, fits like a glove, and built like a tank! Installed w/o a hitch in fifty minutes flat! Quality product from a class operation! Etrailer is highly recomended!
Wayne, Easton, PA  07/10/2008
I just wanted to say thank-you. I have bought a trailer hitch and a bike rack so far and my experience with both purchases was great! The products are high quality, easy to install, shipping was fast, and the customer serivice was excellent! Thank-you again.
Mitchell, McGuire Afb, NJ  07/10/2008
I havent even received my Hitch and wiring kit yet and Im already incredibly impressed with the customer service. When my hitch that I selected was back ordered I didnt get a cookie-cutter email, I got a phone call, by a real-live person, in under 12 hours! They explained my options, and had a different manufacturers item in its place shipped out same-day. Not only will I buy from again, Im telling everyone I know who wants a hitch who to use.
Peter, Ashland, VA  07/10/2008
You folks are fast. Thank you very much.
Kevin, Wilmore, PA  07/10/2008
You guys did a great job. I got my hitch in 2 days. Easy to install. Thanks Kevin
Chuck, Aiken, SC  07/10/2008
With gas prices they way they are and having a rural location, I do all the business I can over the Inet and let UPS do the driving for me. You just became my preferred source for all trailer and towing needs which you can satisfy.
Susan, Lindenhurst, IL  07/10/2008
WoW! The customer service your company provides is absolutely amazing. What a well run company you have!! Thank you. We look forward to giving your company more business and spreading the word to our friends/family about etrailer.com!!
Wade, Ault, CO  07/10/2008
I would like to thank all the people that helped get my order out to me ASAP, it is so seldome that I find a company with real customer service that is willing to go the extra mile. I will recommend Etrailer to all my friends. Thanks Again
David, Richfield, OH  07/09/2008
Super fast shipping. Installed quickly and easily. took me longer to find my ramps than to install it Fit like a glove.
Phil, Sparta, NJ  07/09/2008
Excellent service. The hitch and hardware was delivered sooner than I expected. Best prices I have found. Would absolutely recommend etrailer.
Bob, Hopkinsville, KY  07/09/2008
I was notified that my order was being shipped the same day I ordered it. Awesome.
Scott, Presque Isle, ME  07/09/2008
This was one of the best online ordering experiences i have had. I ordered a hitch and a cargo carrier on 6/30 and received both on 7/3. Both were in perfect condition and fit great. I highly recomend this site. Five stars guys, good job. Thanks
Miguel, La Puente, CA  07/09/2008
First time ordering from etrailer....exact item I was looking for, very smooth transaction, fast shipping and excellent communication from everyone at etrailer...will use etrailer for all future trailering needs. Thanks, Miguel
Ron, Sparta, IL  07/09/2008
Received my order in less than 24 hours. Lightning fast service!
Mark, Santa Barbara, CA  07/08/2008
Wow! I got the hitch today! I am so impressed with the service that you provide! Thanks Mark
Gary, Scotch Grove, IA  07/08/2008
Thanks for the fast turnaround time. Received the shipment yesterday and by myself had it installed between 30-45 min's. Everything fit great, it was a piece of cake. I will definately recommend e-trailer to everyone I talk to. Thanks Gary
Mike, Olathe, KS  07/08/2008
Wow, shipment came fast. Very pleased. Thanks. Went to local hitch provider and it was going to cost over $250. Saved plenty of money.
Kam, Spokane Valley, WA  07/08/2008
I am very happy with my order. The order was processed within 24 hours and shipped to me on time. My merchandise was in good condition when I recieved. I got what I expect. I would certainly will do business with eTrailer again.
John, Roselle, IL  07/08/2008
It was faster then going to the store. Super fast shipping and everything I ordered came at the same time. They have my business from now on. John
Jesus, Las Vegas, NV  07/08/2008
excellent experience, had a hard time finding a hitch for my truck. You guys made it easy to buy, and install, took me ten minutes if that.
Brian, Hollister, CA  07/07/2008
Excellent service! Item was as advertized and shipped the next day. I would recommend etrailer to anyone.
Eric, Shelby Twp., MI  07/07/2008
Ordered a hitch and a few other items from etrailer.com. Prompt delivery, everything packaged well, went on in a snap. Very positive transaction and extremely happy with etrailer.com. Thanks!
Chuck, Calumet, MI  07/07/2008
I purchased a Hidden Hitch model 90087 and both the price and shipping time were fantastic. I had it on my vehicle 3 business days after the purchase. Better than expected.
Charles, North Augusta, SC  07/07/2008
Great selection, very good prices, easy online shopping and buying experience.
Tim, North Port, FL  07/07/2008
I called with a question on a 5th wheel to goose neck adapter, I received such good service from the young lady that I ordered it right then. Great service, great price, free shipping, & super communication on product shipping details. Friendly, professional, customer service! What a concept, & it all happened in America! Thank you
David, Boonsboro, MD  07/07/2008
Way to do business! I am completely impressed with the ease of navigating your website and the instant notifications of my transaction. I have a small ecommerce business and i sure learned a few things via my transaction with etrailer. Thanks
Dave, King George, VA  07/07/2008
I've bought several items from etrailer.com over the past few years. I have always been satisfied with their service and prices. When I'm looking for trailer or towing stuff, this is the first place I come to look now. They always seem to have what I'm looking for.
Don, Pooler, GA  07/07/2008
Your web site was simple and easy to find anything you might be looking for. Prices were great. Shipping time good also.
Larry, Curtland AFB, NM  07/07/2008
I had no problems installing my hitch. I did it by myself without help holding it. I was quite happy, finding out that all the screws and bolts were there. I like the round tube style. The wiring took a bit more time, but had no problems. On the 2008 Honda Pilot, there is a black wire on the back that has to be pulled out and whammo, there is the plug. The wiring can be pulled from under the vehicle after removing the black plug. Seal the plug after passing the wire through. Satisfied Customer
Pat, Hartford, WI  07/07/2008
You folks have the best web page for purchasing I have used. I received my hitch in 3 days and the installation was just as described on your instruction link UNDER 10 MINUTES! I will be recomending you to my friends.Easy to purchase and priced right and easy to install what more can a person ask for.
Glenn, Colville, WA  07/07/2008
Visited [..], [..], [..], [..], and eTrailer before deciding to buy my hitch and drawbar at eTrailer. Great decision! Great service. Best price. Thanks.
Tom, Houston, TX  07/07/2008
Good price. Excellent service. Prompt delivery. Thanks Tom
Greg, West Elizabeth, PA  07/06/2008
Fantastic Service!! I just wanted to thank you all for providing me with such great service. All the way from the great advice when placing my order to the super fast shipping of the hitch and bike rack. I will not hesitate recomending your company .
Charles, San Antonio, TX  07/06/2008
Great experience. Product was easy to find. Installation was easy. Great price also. Highly recommend!
John, Nicholls, GA  07/06/2008
I placed my order on a Sunday afternoon, and I was very impressed with the immediate response I received that very evening. The order was promptly assembled and shipped out. I received it later that same week. I have installed and used my new hitch and other accessories, and I am more than satisfied with my decision to go with etrailer! I highly recommend this website for their high quality products and their second to none customer service! A+++ transaction as a whole!! Thanks etrailer!
Larry, Rocky Mount, NC  07/05/2008
My order arrived quicker than I expected. Upon inspection of the contents everything was there just like I ordered. After shopping several stores online, etrailer had everything that I needed and at a price that was lower that anyone else. I will do business with etrailer again.
Paul, Gilbert, AZ  07/04/2008
Thank you etrailer shopping for a hitch carrier was made very easy you had a large veriety at great prices and the order was shipped right away. Thanks again Paul
Phyllis, Elberton, GA  07/04/2008
Thanks you so much! I am very impressed with your website. We were originally only ordering the wire harness, but when I search for bike racks, we were so impressed with being able to see a video of it, we decided to buy the hitch receiver and bike rack also. Love your site! Phyllis
Charles, Columbus, MS  07/03/2008
I received my hitch and wiring kit yesterday. I bolted on the hitch in about 15 minutes, and the wiring setup took about the same time. Absolutely fantastic customer service, and the product was exactly as advertised and installed precisely as described. I will definitely recommend etrailer to friends and family. Thank you, Charles
Tom, Wingdale, NY  07/03/2008
thank you very much for making a smooth transaction and sale but you guys always must get replies like this so I just letting you know I highly recommend you and you're bussiness . Thanks again Tom
Mark, Marathon, FL  07/03/2008
Great website with lower pricing than other retailers. Ordered a cargo carrier, shipped fast and free with e-mail follow up and tracking. etrailer is a top company to do business with.
Martin, Bolingbrook, IL  07/03/2008
Fantastic service and quick. I ordered my trailer Tuesday night, and I installed it Thursday evening, just in time for our 4th of July get-away. Thank you.
Jared, Flower Mound, TX  07/03/2008
Great product selection and ordering was easy. Product was shipped and received very quickly. Great website!
Alex, Sabula, IA  07/03/2008
eTrailer had all the parts and wiring neeeded to make my vehicle trailer pulling worthy. And they even shipped it free irregardless of the fact it weighed 45 pounds!
Jill, Marquette, MI  07/03/2008
I was thrilled to find the trailer on the internet it was less expensive than many others. And, I was really thrilled that it arrived in just 3 days after I ordered it. I will definitely do business with etrailer.com again. It has been a pleasure. Thank you. Jill
Mark, Vernon, CT  07/03/2008
Great service, fast shipping, excellent product. Mark
Steve, West Columbia SC  07/02/2008
Thank you for your efforts to meet my schedule. It is very refreshing to deal with someone who values customer service.
Gil, Lufkin, TX  07/02/2008
Man, this was the bomb! I ordered my hitch on Wednesday and I received on Tuesday July 1st. I was shocked it arrived so fast. I opened the box at 5:30 pm and by 6:45pm the same day I had the hitch installed and ready to use. I also ordered the wiring kit and by 7:30pm I had it installed too. Everything fit perfectly. The instructions were simple and easy to follow. I installed everything by myself without any assistance and from ground level didn't have to jack the truck up. I highly recommend eTrailer to anyone who is looking for a cheap price for quality parts. Good job!
Jim, Kemblesville, PA  07/02/2008
I searched for Jeep parts online, foound etrailer.com. Their web site was nicely laid out, not crowded, easy to navigate. I quickly located the right hitch for my Jeep, and the correct wireing harness. The price was very competitive, so I ordered. Easy, simple, and cost effective.
John, Pittsfield, MA  07/02/2008
Outstanding service and product! Received hitch and accessories quickly and as advertised. Installation took about 1 hour. Quality products. Cant beat their prices. Will most centainly do business with again and sure to tell others.
Lewis, Meadowview, VA  07/02/2008
Dealing with this company is always a joy, they have what they say, quaity is great and price is too, always the first place I go when I need there type of product. great to work with and order from
Jonathan, Gales Ferry, CT  07/02/2008
Excellent deal for the trailer hitch with accessories. Best deal on the web. Free shipping was the bomb!
David, Chestnut Hill, MA  07/02/2008
Excellent. Couldn’t have been easier, pleasant person on phone, knew what she was doing and prices seem right. I am very satisfied.
Terrill, Sioux Falls, SD  07/02/2008
I ordered a trailer hitch and a wiring harness plus a bike rack from e-trailer late on Sunday night. I got free shipping with my order also, and it arrived Wednesday morning. The prices were fantastic and the service was unbelievable! How they did that really surprised me. Totally recommend e-trailer to anyone!
Jason, Black Mountain, NC  07/02/2008
Just wanted to thank you. Flawless service when I called, excellent prices, and an awesome trailer hitch. Ill definitely recommend you guys!! Jason
Reed, Shelby, OH  07/01/2008
I am impressed! Thanks for the great customer service!
Glenn, North Palm Beach, FL  07/01/2008
Unbelievable speed! You shipped the hitch and harness within two hours after I placed the order and I saved 10 over the cost from brand X who after a week informed me they needed 2 more weeks do to backordering. Thanks etrailer. Looking forward to receiving the hardware. Video assistance looks fantastic also and a real help reducing the anxiety of doing it yourself.
Armand, Wilmington, MA  07/01/2008
Excellent fit and install on hitch and wiring harness,could not have been any easier.Saved over $300.00 from dealer pricing.
Paul, Freeport, TX  07/01/2008
A child could do it
Russ, Appleton, WI  06/30/2008
Great price on weight distribution and really good shipping time.Shipped same day ordered.
Nathan, Jacksonville, FL  06/30/2008
We got the shipment as promised. Everything was there, no missing pieces. The video on the web site was priceless, it gave me the confidence to rip off some of the trim on my brand new Caravan to get to the necessary places and replace the trim to its original condition! The hitch and wiring were installed in 3 hours only because it was my first hitch and we went reeeaaaallll slow to not make a mistake. The project went with out a hitch!! Fit perfect and exactly as the instructions said. I was amazed at upon completion the hitch was firm and the lights on the trailer worked!! Great!!!
Gary, Palm Bat, FL  06/30/2008
I recieved my Hidden-Hitch for my 2005 Toyota Matrix on Friday. It only took about 30 minutes to install the hitch and the wiring kit. Everything fit perfectly and had all needed hardware... the welds on the hitch are as perfect as you can get.... Thanks... this is really a great product... my last experience at installing a no-name hitch was a total nightmare.... thanks again!!
John, Bonner Springs, KS  06/30/2008
I was very impressed with the swift hitch. It works great even at night when I am hooking up to my gooseneck. I had a cheaper back up camera but it did not work as well or at all at night. I would highly recommend the swift hitch to anyone
Tim, Huntersville, NC  06/30/2008
Great shipping and great customer service- this is my 2nd purchase:
Joel, Woodbury, CT  06/30/2008
You folks are the best! You provide knowledgeable, quality service and your sales representatives are genuinely sincere.
Tim, Sandy, UT  06/29/2008
Fast shipping and the right product with complete hardware arrived! Excellent service and shopping experience. Will buy through this site again!
Jim, Overland Park, KS  06/28/2008
I was very impressed with the service I received on my order of a class II hitch, bike rack and bike adapter. I placed my order on Thursday morning and expected to receive it on Monday. When I tracked the order I discovered that it was on the UPS truck for delivery on Friday afternoon. It cant get any better than that! Installation went well with only a couple of minor glitches. I am very satisfied with the folks at etrailer! Thanks, Jim
Dale, Pelican Lake, WI  06/28/2008
I recently purchased a trailer hitch and wiring for my Father and had it sent to his house. He had it installed by his old reliable local mechanic. Well... 45 minutes later the mechanic was finished and my Father was on his way. I want to thank everyone at Etrailer for a smooth and pleasant transaction. The whole purchase was so easy, affordable and had no disappointments. Thank you
Charlie, Pawpaw, MI  06/27/2008
This has to be one of the best websites that i have been to in a long time. very informative and good products, prices and especially the customer service how help me with my order. People should take lessons form this site. Charlie Paw Paw, MI GO TIGERS!
John and Janet, Decorah, IA  06/27/2008
Hey I just wanted to thank you guys for your excellent service from ordering, delivery, answering questions, and helpful honest suggestions. My wife and I ordered a cargo carrier at the last minute and were nervous as to wether we would have it for our trip. You guys said it would be here and it was, days before expected. I wish all companies held their promises as yours apparently does.You just made our vacation that much easier and pleasant with your excellent product!! Sincere thanks, John and Janet
Otto, Cleveland, OH  06/27/2008
I ordered a Curt trailer hitch for my 2008 Nissan Rogue. I was very pleased with my experience with etrailer.com. From the ease of selecting the right hitch for my truck to the great prices and fast delivery. I highly recommend this site to anyone in the market for a hitch.
Paul, West Valley, UT  06/27/2008
Thanks, The mirrors are fit perfect. Fast shipping.
Elliott, Mountainair, NM  06/26/2008
The best service I have ever received from any order I have ever placed online.
Mike, Fredericksburg, VA  06/26/2008
Very good experience, fast shippers!!!
Chuck, Gay, WV  06/26/2008
I ordered a hitch for a 2002 Toyota Corolla. This was my first time ordering and installing a hitch. The hitch and all recomended items that I ordered, draw bar, ball, circuit protected converter, arrived promtly and were easy to install.The prices were also very good. Im very satisfied with my etrailer.com experience. It was much simpler than I thought it would be. thank you.
Tom, West Dundee, IL  06/26/2008
Very easy to order from E-trailer. Appreciated the helpul answers to my questions about dimensions and freight costs affecting my selections. Thank you! Tom
Chris, Louisville, KY  06/26/2008
etrailer.com sent my trailer hitch and bike rack very quickly and I had both items installed within an hour. The whole buying experience was superb! I would highly recommend this company for anyone looking to add a trailer hitch or bike rack to their vehicle!!
John, Roanoke, VA  06/26/2008
Items shipped so quickly, we were really surprised to get them with just a couple of days ! Website has all the information you need to order quickly. Thanks !!!
Tory, Dallas, TX  06/25/2008
I know it has been a while since I placed my order, but I wanted to make sure I commented on your service. I was very impressed with how easy it was to order my hitch, how quickly it came in and the price was just right. Everything was there and the instructions were easy to follow. Most importantly the customer service when I ordered was outstanding and very polite. This is the complete opposite service I received from […], both over the phone and in person. I am glad I walked out of there store and called etrailer. Thank you, just wanted you to know I appreciate good customer service. Not many businesses seem to care anymore. Will refer all my friends to you.
Dennis, Enid, OK  06/25/2008
Wow!! I placed my order at 8:03am and get a notice in under 4 hours that the entire order has shipped! Wonderful! I also appreciate your website. I ordered a hitch and its accessories and yours is the only site that showed me everything I needed for my 07 RAV4. Your product reviews were great and I anticipate a quick delivery and will hopefully be using my purchase within a few days!
Patrick, Cooksville, TN  06/25/2008
etrailer is a great site with very reasonable prices and extremely fast shipping. They have great products that are very useful. I am recommending them to everyone that I can think of.
Rick, Selah, WA  06/25/2008
I got online to find a trailer hitch because the local dealers were very expensive and they could not get the 2 inch. reciever. On etrailer I was able to find what I wanted and for about $30.00 cheaper than local dealers and I got free shipping. When I got the hitch it was a perfect fit and the wiring harness was very easy to install. I would order from etrailer again. They were great.
Betty, Fort Myers, FL  06/25/2008
I called locally and for the same hitch they wanted $100.00 more plus shipping and told me it would be 10 days. I found your web site, saved money and time for my customer. Thank You
Tina, Douglasville, GA  06/24/2008
My hitch came to me in two days with free shipping, beautifully packaged and boxed. My husband put it on my car in no time.... we didnt even get in an argument about it! WOW! Excellent product and service!
Neal, Bloomington, IN  06/24/2008
Thanks for the trailer hitch. It came promptly and fit perfectly. I am very pleased. Neal
Bob, Coronado, CA  06/24/2008
I ordered the T-one wiring harness for my 2000 Dodge Dakota. The harness was easy to install and allowed me to easily connect the tail lights for a […] trailer. I will definately shop etrailer again. Their service was very good and the website easy to navigate.
Steve, Glendora, CA  06/24/2008
Fast, lowest price I could find and free shipping... What more you want.
Adam, Kankakee, IL  06/24/2008
A+++++++ company to do business with. I placed the order at 4:30pm and had the product the very next day. I received email confirmations and tracking info right away. Great company to work with. I will order from here again.
JM, Jasper, AL  06/24/2008
excellent ! As ordered and quality of equipment was great.
Marshall, Grays Lake, IL  06/23/2008
I have to say i was impressed, i ordered the hitch and the next day i had it by noon very good customer service. AWESOME JOB. As for the hitch im impressed with its light weight and durability if i had to rate this product i would give it a 10 it well worth it i look at many different ones and this one is perfect for the money.
Christy, Morristown, TN  06/23/2008
EXCELLENT!!! Their customer service is outstanding.They walked me through every step of the way and my hitch arrived just as they had promised. They went above and beyond to make sure my experience was excellent. Thanks!!!!
Richard, Saginaw, MI  06/23/2008
Very good pricing, fasssttttt shipping, very simple installation...very good transaction AAA+++
Jim, Dexter, MO  06/23/2008
etrailers service and products are great. Best price as well. I installed my trailer hitch in 45 minutes. The wiring took a bit longer though. The instructions in the Reese wiring kit were not great. But, its done and I can take the mini-van to the lake instead of the V8 pickup. Im a happy camper.
Jim, Winston Salem, NC  06/23/2008
I received my order promptly. Item was as advertised. I am not tech savvy but installation was simple and it works great. I will use you in the future. Thanks alot.
Dave, Delafield, WI  06/23/2008
Hitch arrived for my 2008 Toyota Highlander, bolted right in in the time table receommended. Found the etrailer video excellent for both hitch and harness installations. Wiring took about 10 minutes. The hitch quality and look is excellent. Went with the Valley hitch I think it has a better look around the muffler. All the best, dave
Jim, Grove City, PA  06/23/2008
Im a happy customer. I ordered the hitch over the phone and had it installed on my vehical two daws later. The wiring harness and hitch were as advertised, easy to install and at a good price!
William, Rockport, TX  06/23/2008
The drawtite front receiver looks great on my F350 99 model. Thanks for your assistance in providing this to me. I have passed on to several people info about your products. Thanks again. I just wanted to thank you personally. Ij plan to order more products in the future!!
Dick, Freeville, NY  06/23/2008
Sensible pricing, Fast delivery and Great communication... thats a Perfect internet Seller! Im highly recommending etrailer.
Bill, Minnetonka, MN  06/23/2008
The hitch fit perfectly! Easy Installation.
Jeff, Camrose, AB  06/23/2008
I would highly recommend this product. We live in Alberta and could not find a wiring harness anywhere. The Chev dealership said they could get the relays in for about 80 dollars each, so we tried etrailer.com. The harness we ordered from etrailer was here in 8 business days, and cost very little. It is also extremely simple to install. Its a great product and we are very happy with it.
Matt, Normal, IL  06/23/2008
I browsed a few online vendors and found etrailer to be the best. etrailer offered easy navigation, and competive pricing compared to other vendors. If anyone is looking for anything associated with trailers, etc...I would recommend etrailer. Thank you for the quick turnaround of my order. I hope the end result fulfills your expectations and mine.
Mark, Metropolis, IL  06/23/2008
From first look at web site by using google and looking for info on electric trailer brakes and speaking with very friendly rep who took order and quick shipment of product, I would rate my experence as top notch. Mark
Jason, Lagrange, IL  06/22/2008
Good experience although shipping took slightly longer than expected 1 week total time. Would definitely order from again with great prices and service.
Brian, Manchester, NH  06/22/2008
What a great experience! I highly recommend etrailer.com. They actually caught a mistake that I made in my order. I ordered the wrong size ball for the draw bar that I needed, and they contacted me before it was shipped. I was also very pleased with the directions provided with the wiring harness, they made it a snap! Thanks so much.
Gene, Kill Devil Hills, NC  06/22/2008
What a pleasant supprise! Not only was the hitch shipped promptly, but it fitted perfectly and only took 15-20 minutes to install.Better than great!
Timothy, Marion, IA  06/21/2008
The hitch arrived in a reasonable amount of time and instalation was simple. etrailer saved me about $120.00. I am very satisfied.
Rodger, Dunnellon, FL  06/21/2008
Received my hitch yesterday and installed it in less than 30 minutes. The wire to fish the bolt through the frame was frosting on the cake. Your products are awesome and I will highly recommend you to my friends. Thank You.
Randall, Lorena, TX  06/20/2008
Buying from etrailer was a totally pleasant experience. I called the customer service number to order because I had questions. I received well-informed answers and was helped to buy only what I needed. I was notified at every step in the delivery process which progressed like clockwork. My hitch arrived right on time in perfect condition. Great job etrailer!
Mike, Rockford, IL  06/20/2008
I received my package yesterday and it installed in about 10 minutes. It could not have been easier. Thanks for your help and the great service.
Laura, Dover, NH  06/20/2008
WOW! I can't believe you already shipped my order - thank you!!! Laura
Eric, Macedon, NY  06/20/2008
I appreciate the fast service!
Rick, Hartford, WI  06/20/2008
Great products, Great price, Great customer service, Thanks Much!!!
David, Leetonia, OH  06/20/2008
Wow what a great experience. This was truly the best on-line purchase I have ever made. The hitch went out the day I ordered it and arrived on time in 2 days. Speaking of the hitch, the directions stated it would take 30 minutes to install. This was completely off base, I was cleaning up after 15 minutes and the hitch fit perfectly. Thanks E-trailer
Randy, Colorado Springs, CO  06/20/2008
When I needed a hard to find part quickly, e-trailer stepped up and made sure I had when needed and at a good shipped cost - Thanks, will be back
Jon, Denmark, WI  06/19/2008
This is the second hitch purchased from etrailer.com. The first was an easy install and we anticipate this second hitch will be too. We also previously purchased a bike rack and we are very satisfied. Your prices are good and the service is excellent.
Craig, Kennesaw, GA  06/19/2008
I can't believe how happy I am with the order. Quick shipping and the product was perfect. Etrailer is on the ball. I will order from you again! Thanks
Bob, Stillwater, OK  06/19/2008
Excellent buying experience all the way. Product is exactly what I wanted, good price and excellent fast delivery. Thanks!
Robert, Apopka, FL  06/19/2008
etrailer.com is Absolutely GREAT!
Cathy, Clovis, CA  06/19/2008
Wow! What great service, and what great Customer service for letting me know! I'm totally not used to niceness and promptness! I'll have to shop more on your site for presents for other people! Or maybe something for myself! Thank you! Cathy :)
Steve, Industry, CA  06/18/2008
I like the way you people work! I just put my order in this morning. You folks are on the ball! Thank you, Steve
Suzanne, Webster, WI  06/18/2008
So far this has been an excellent experience. I cant believe how fast my order was processed and on the road. Thank You, Suzanne
Jim, Longs, SC  06/18/2008
Great response and shipping time. I assume the product will be fine when it arrives on Thursday. Thank you for good customer service. It is not as common as it once was.
Christina, Wapanucka, OK  06/18/2008
Ordered on Friday received my hitch and wiring harness for a 2007 Accord on Tuesday. Took about One hour to install. Fast shipping and the instructions were spot on. Excellent online retailer.
Clay, Richardson, TX  06/18/2008
Great service. Easy to order. Shipped same day and received on-time. Will definitely use ETrailer again. Thanks.
Adam, Cary, NC  06/18/2008
etrailer had my hitch in stock at the best price and shipping was free. The hitch arrived on the date expected. Who could ask for anything more?
Donald, Prospect, CT  06/18/2008
it arrived today...wow!
Daniel, Lexington, NC  06/18/2008
My trailer hitch was shipped within hours of placing the order, and it was an exact fit.
Frank, Havana, IL  06/18/2008
Very quick shipment, installation was easy and simple, [swing out truck bed step] great for getting things out of the bed of truck and support a big guy like me.
Thom, Colleyville, TX  06/18/2008
Awesome...you guys are great. Great pricing, really fast order acknowledgement and confirmation. Shipping was immediate, free and arrived within 3 days - outstanding. I would recommend etrailer.com to everyone !!!
Mark, Lake Orion, MI  06/18/2008
Recieved the hitch 3 days after ordering. Everything was just as explained in the installation manual. Took about 20 minutes and job was complete. I would recommend etrailer with out hesitation.
Ed, Rome, OH  06/18/2008
Quick shipping, Great prices on name brand hitches, What else can you ask for in this day and age? Thank you
Robert, Solana Beach, CA  06/17/2008
you guys rock. Aloha Robert
Teresa, Buda, TX  06/17/2008
You all rock! Thank you for getting this order shipped the same day!
Jay, Ogdensburg, NY  06/17/2008
I was super impressed with etrailer.com's customer service. Two hours after placing the order, an email arrived confirming the stock was available in the warehouse and would ship next day. And this was on a Sunday night! Kudos to etrailer for great work.
Scott, Calgary, AB  06/17/2008
I cant believe how fast etrailer processes orders! Excellent communication and post sale support. Well done guys!
Don, Westport, MA  06/17/2008
Super seller. They emailed me of order shipped, tracking, projected date and order waas on time and product as indicated. Price of item and shipping was best on the web + beats any local store pricing.
Layne, Ruskin, FL  06/15/2008
The service and website at etrailer.com is unusually good--I was very impressed and I do a lot of shopping on the Internet. Needless to say, I ordered straight away from you and your colleague who helped me with the order on the telephone--a nice young lady, was extremely helpful and friendly. I have already submitted a shopper's review--you guys must get bored from all of the great comments! Layne
Jessalynn, Mountain View, MO  06/14/2008
You guys are lifesavers! I live in a little bitty town down here in South-Central Missouri, and finding someone who carries a hitch for my car has been a nightmare! I was thrilled when I came across your site, and can't thank you enough for having the parts I needed and for shipping so promptly. Thanks again, and have a wonderful weekend!
Mike, Suwanee, GA  06/14/2008
I would just like to state that I am thoroughly impressed and satisfied with my dealings with etrailer.com. The whole process could not have gone any smoother than it did. Typically, a project like this could have turned into a lengthy and frustrating experience. But because of your instructions and most importantly, your wiring harness video, it was a BREEZE! The steps were dead on. Thanks for the excellent service and Ill certainly remember my experience for future transactions.
Mike, Westland, MI  06/13/2008
Fast shipping and good customer service. I would shop at etrailer.com again.
Barry, Green Mountain, CO  06/13/2008
Outstanding Shipping Time! I will recommend you to anyone I can. Thanks so much. I am leaving Iraq tomorrow for my mid-tour leave and need this for a trip we are doing, and the local dealer couldn't get a front hitch. You're a life-saver. Thanks!
David, Liberty, KY  06/13/2008
I bought the T connector wiring harness for my Mazda MPV. It installed so quick and easy I almost felt guilty. Hey, this should be more painful. I had the job done in less than 5 minutes! Worked great!! I will definitely be using Etrailer again when I need anything for towing. Great company with great products!!
Mike, Pueblo, CO  06/13/2008
I have always had fair and honest service from etrailer. I tried a competitor once and will never do so again. I highly recommend etrailer.
Chris, Shrewsbury, MA  06/13/2008
I have enjoyed every transaction that I have made with etrailer.com ,over the past few years and look foward to doing more buisness with this company. They seem to just get it and do every thing right.Their customer service is top notch. I would highly recommend this site to any of my friends.
Jack, Rochester Hills, MI  06/13/2008
Very efficient and exceeded my expectations. Good work!!
Casey, Prospect Heights, IL  06/13/2008
So far, absolutely amazing. I received my order in less than 24 hours. More when I install it this weekend.
Kevin, Wellington, FL  06/12/2008
All I have to say is AWESOME experience! Order was placed and shipped out within 48 hours. What a pleasure to do business with and the prices are outstanding.
Gerard, Edmond, OK  06/12/2008
You have the best consumer purchase website I have ever seen!! Bar none! Excellent navigation, awesome product video/description and great prices. You would think I work for the company the way I'm going on here, but I am truly amazed and thankful for how your site made me feel like I was actually shopping 'in the store". Truth be told, you can't even shop in the store as thoroughly and as quickly as you can on the site. Fast shipping just topped it off for me. Expect my friends and family business in the future. Very Sincerely, Gerard
Randall, Greenfield, IN  06/12/2008
The hitch arrived by fedex much sooner than I expected. It installed with 5 bolts in less than 30 minutes, working alone. Very easy.
John, Sioux Falls, SD  06/11/2008
I am very impressed with this company. The best prices I have found. Friendly helpful service over the phone and VERY prompt delivery. My order was shipped the same day I placed the order. Great Job!!!
Ralph, Gahanna, OH  06/11/2008
AWESOME! Order hitch on Monday and it was delivered Wednesday and I had it installed that evening. Super Customer Service thanks for the wonderful experience, would recommend to everyone
Henri, New Orleans, LA  06/11/2008
Thank you so much. You guys have been wonderful to work with.
Andrew, Fort Collins, CO  06/10/2008
Very impressive. Everything was in stock, shipped immediately, and arrived without any problems. Good comminucation and follow up from customer service. I was so impressed, I placed another order within a month.
Alfredo, Fort Worth, TX  06/10/2008
This is what I call service. Thank you very much!
Terry, Boss, MO  06/10/2008
It has been a pleasure to do business with your company.
Jim, Plano, TX  06/10/2008
Thanks for a great online shopping experience! Received my order today and am very pleased with my experience from start to finish
Richard, Florissant, MO  06/10/2008
This is the second item I have ordered from etrailer and I am VERY pleased with the service and the product, I have even showed my friends the product and they are very impressed.
Rance, Blue Springs, MO  06/09/2008
Thanks! You do a wonderful job with your customer service.
Don, Millersville, MD  06/09/2008
You guys are the best!
Dawn, Glen Ellyn, IL  06/09/2008
Great Service! Item shipped same day I ordered. Kept well informed of my order status. Excellent!!
Doug, Lewis Run, PA  06/07/2008
For my first experience, I give etrailer.com an A+. It was very simple to find what I needed, place the order online, and shipping was reasonable. I even recieved the product as it was described, which can be a tall order these days. Im sure to shop again.
Ron, Rochester, NY  06/07/2008
Thanks for the great service!!!!
Jeremy, Dobbs Ferry, NY  06/07/2008
Thanks. Love the response and personal touch. Will be coming back to you guys. Thanks much.
John, Bay St. Louis, MS  06/06/2008
We were impress with your company, products and service.
James, Elk Grove, CA  06/06/2008
Thank you very much this has been an easy process.
Charlie, The Woodlands, TX  06/06/2008
Shipping was quick the vehicle specific hitches made selection easy. Prices were great, and even the tutorials were handy! A great, simple way to purchase anything hitch-related!
Jon, Exeter, NH  06/06/2008
Great Experience! Delivery was prompt. Pricing was fair and the installation was a snap. Would definitely buy again.
Darryl, Woodbridge, VA  06/05/2008
Installed without a hitch LOL. I am very happy with this product. Would recommend to anyone!
Lee, Mission, TX  06/05/2008
You Guys are Great!!
Laurie, Hantsport, NS  06/05/2008
Great product, fast shipping, pleasure to deal with. Smooth!!
Terry, Athens, IL  06/05/2008
EXCELLENT service.
Phil, Baie-d'urfe, QC  06/05/2008
It is a pleasure doing business with your company and will be doing more in the not to distant future
Mark, Georgetown, IN  06/04/2008
wow that's service got it yesterday thank you will tell erveryone about this
Christopher, Mantorville, MN  06/03/2008
I received both trailer hitches today and had them both installed in about an hour! Excellent fit and easy instructions. Thanks for a great sale!
Dick, Marshalltown, IA  06/03/2008
This order did arrive. I have the hitch installed. It went well. The bicycle rack A30901 is a great design and works well with our bikes (they are semi-recumbent and are longer than standard bikes).
Arthur, Charleston, SC  06/03/2008
This is the best service I have ever had. thanks.
Ron, Baltimore, MD  06/03/2008
You guys are good. Thanks.
Gerry, Battle Creek, MI  06/03/2008
I am very impressed with your service to date
Robert, Woodbury, MN  06/03/2008
Great Website with the best price I could find. Fast Shipping and product in good packaging so no damage could occur. Thanks etrailer.
Henry, Indian Land, SC  06/02/2008
I hope to install it in the next week or so. I have used your products before and I was very please then... as I am now. BIG THANKS, HENRY
Sandy, Hovart, OK  05/29/2008
got the hitch, got it installed by local mechanic for $45 and was on my way. on my 88 buick century. thanks! Good job, and fast shipping. Sandy
Armando, Plainview, TX  05/29/2008
I am very pleased with the parts I got and the shipment was very well secured. But most of all the price was great thanks again!!
Joel, Glendale, AZ  05/28/2008
Ordering was a breeze, all the info I needed was available with various options and online installation instructions. Part came as promised and installed as easily as advertised.
Bill, Meyersdale, PA  05/28/2008
I placed my order via the 800# instead of doing an online deal because I had some questions about the products I needed. I was helped by a young lady cant remember her name. She was very helpful and she had an answer for all of my questions. A great experience. Keep up the good work etrailer.com.
Keith, Hudson, WI  05/27/2008
The service from order time to actually receiving the merchandise was surprisingly fast. the custom fit frame fit my vehicle like a glove I had it installed within a half an hour. I told my wife if I had known putting on a hitch was this easy I would have done it years ago. first class outfit
Ron, Ballston Spa, NY  05/27/2008
I ordered a trailer hitch for my Santa Fe The order was shipped and arrived when they said it would be. The hitch installation was very easy it only took about 20 minutes to mount it to the frame. I would not hesitate to order again from e-trailer. thanks Ron
Tim, Saint Charles, IL  05/23/2008
Great shopping experience. The web site is easy to negotiate. I was shocked at how quickly the product arrived, I thought it would take several days to reach me since you were paying for the shipping Thats what Ive experienced with other companies You actually got me out of a bind this weekend since I now have a hitch for my vehicle. Thanks
David, Flat Rock, MI  05/23/2008
My first experience and it was a wonderful experience. Thank you!
Diane, Vancouver, WA  05/23/2008
You guys have been awesome with keeping me informed at to where my product is. I appreciate that and it goes a long way. I will make sure I continue to do business with your company based on the great customer service I have been getting. Have a wonderful day.
Carrie, Omaha, NE  05/23/2008
Super quick shipping! Thanks so much!
Bill, China Spring, TX  05/22/2008
Very easy installation. Thanks
Tom, Elkton, MD  05/22/2008
Your company pulled through! I received the hitch today, I can't thank you enough!
John, Alexandria, VA  05/22/2008
excellent!
Michael, Wilmington, MA  05/22/2008
Excellent Service - Very reasonable cost and quick shipping - Highly recomended !!!
Lawrence, St George's, NL  05/22/2008
This is one of the best places to buy from. They respond very fast to emails and shipping is great. I will be back again soon. Thanks etrailer
David, Grand Island, NE  05/22/2008
I ordered a reciever hitch brake controller and all the wiring the hitch fit perfect i would recommend e trailer to anyone that needs trailer parts also i received my order fast i had it here in 5days
Tom, Rahway, NJ  05/22/2008
Great prices and communication, also fast shipping thanks
Larry, Hopatcong, NJ  05/22/2008
My order arrived on Tuesday, May 20th as promised! I completed installation of my previous order (the Hidden Hitch receiver/hitch) on Monday evening, so the timing was perfect. I'm all set now. I wish I could say I look forward to ordering more from you, but this stuff should last a lifetime. I'll certainly recommend you to anyone asking for any tow/trailering parts. My sincere thanks!
William, Pulaski, VA  05/21/2008
A+ very fast shipping, thank you!
Gerald, Choctaw, OK  05/21/2008
Great service, experienced helpful salepersons, fast shipping, I mean real fast I have never seen any better packing and I worked as a warehouse manager for several years, price was very competitive.
Don, Baltimore, MD  05/21/2008
I have purchased from this vendor more then I can count. Trust me they have competitive prices and lowest cost shipping. You may find a product a dollar or more less but add in the shipping and E Trailer beats them all.
Kevin, Walton, KY  05/21/2008
Thus far.....impressed....very impressed. All of my questions were answered, service was very friendly and prompt, my items even shipped the very same day I placed the order actually...2 hours after my order was placed and thats a first for me. I only expect that the product will be everything I was told it will be....so add honesty to the mix. I'll be a repeat customer.
Gary, Gresham, OR  05/21/2008
I was very satisfied with my purchase experience. The price was right and the hitch shipped and delivered as promised.
Frank, California, MD  05/21/2008
If you need anything for your trailer, go to etrailer, they have the parts,and the price is lower then anywhere else, shiping is fast and on time, a great place to shop. Thanks to all who work at etrailer.
Pete, Athens, GA  05/21/2008
I purchased a custom hitch and bike rack from etrailer. Great service and quick order processing. Prices can't be beat. I'd order again and again from etrailer
Ronald, Harrisburg, PA  05/20/2008
I'm very very pleased with the expediance with which my order was handled. I don't think that I have ever had such good service from any vendor over the internet. The follow up was great, shipment was prompt. Received my merchandise with in three to four days of order.
Mike, Regina, SK  05/20/2008
Quick delivery, good quality, works great, fair price. Could not find the part locally. UPS tracking did not work for this CA shipping but the customer service desk provided delivery information upon request. Thanks
Douglas, Palm Beach, FL  05/19/2008
Customer service, price, and avialablity A+++ Thanks for your help.
Mike, Sanford, NC  05/19/2008
Best selection there is for just what you want. I found just what I needed at the best price. The Hitch I ordered got here in just a few days with no problems. I put it on myself and saved about $200. Thanks.
Dan, Centreville, VA  05/19/2008
Hi, I just wanted to respond and say that my hitch and other parts just got here today, and I got it installed in a couple hours. Thanks for being so responsive!
Nick, West Bend, WI  05/18/2008
etrailer didn't have my online ordered hitch in stock so they got me an even better hitch for only $10.00 more. I received it just 2 days later and had my boat in the water 45 minutes after I got the hitch! Its a perfect fit for my 1997 Toyota Camry! Excellent Customer Service, Super Fast Shipping, Great Product, Thanks etrailer!!!!!
Allen, Clearfield, PA  05/18/2008
First Class merchandise. First Class people. Got my hitch and then my cargo carrier here. Best prices and shipping rates I could find online.
Steve, New Bern, NC  05/18/2008
The ordering process was easy and quick! Finding the correct trailer hitch for my car was easy! I wish they made it a little easier to find a draw bar that fit it but I was able to find one. I'd order from etrailer.com anytime!
Mike, Randolph, NJ  05/18/2008
Pricing was great, and so far the service has been great. Just anxiously waiting for my hitch and other items. Thank you!
Roger, Old Hickory, TN  05/18/2008
First, I placed my order at 11:00AM and 1.5 hours later I received confirmation that my hitch had shipped. It arrived the next day. I didnt use the expedited shipping, I just took the standard shipping. Fantastic service, great company. Second, the Draw-Tite hitch, P-N 75647, installed very easily and quickly as advertised. It looks great on my 2009 Murano. All parts are hidden except the receiver part. It looks like the factory hitch except its $300 less expensive.
Mick, Bastrop, TX  05/18/2008
Installation of the Hidden Hitch on my Highlander was simple and easy, used a pair of adjustable jack stands. The T - connector wiring was also a breeze once I figured out how to remove the interior panels. Saved at least $150, buying from etrailer and doing it myself - THANKS
Robert, Nashville, TN  05/17/2008
I couldn't be happier. From order to delivery in less than 48 hour. 30 minutes later the hitch was on my Van. If I had known how simple it was I would have done it a year ago. Thanks
Bobby, Newton, NJ  05/17/2008
Thanks for the excellent service and quick response!
Loreto, Rock Creek, OH  05/17/2008
I got my hitch yesterday! It only took 2 days from the time I ordered. It looks good and I will install it this weekend. Great job and great price.
Joe, Woodstock, NY  05/16/2008
Yikes that was fast thanks for the quick shipping of the hitch it happens I do need to get here asap so you getting it out will speed things up thanks
Rob, Edmonton, AB  05/16/2008
Great Products Great Price Shipping times as promised.
Jorge, South Riding, VA  05/16/2008
Got my order today! Everything as it should, nice and simple just three days after I got an email notice that it had shipped. Thanks!
Michael, Gresham, OR  05/15/2008
Thanks. You need to know that your company's outstanding customer service from my last purchase compelled me to type in 'etrailer' before I went elsewhere.
Deng-Bo, Boulder, CO  05/14/2008
I bought a trailer hitch for my Toyota Sienna from etrailer.com. I am very happy about their service not only for price but also for their shipment time. I will buy other trailer parts from this company instead of car dealer.
Jim, Lincoln, CA  05/14/2008
Nothing left to chance. Emails, ability to track, prompt shipping, cant say enough about the service. I will highly recommend to anyone in need of their services.
Justin, Fort Worth, TX  05/14/2008
Good prices and very fast delivery. I received just two days after ordering and I only choose the UPS Ground option. Would use a again.
Michael, Salem, IL  05/14/2008
Everything was great! Received our hitch promptly, and within about 30 minutes of opening the box, had it installed and the lighting harness connected to our Vibe! Thanks for great service!
Dave, Plainsboro, NJ  05/14/2008
RE: Drawtite jeep hitch & 24x60 basket best price - Super fast shipping same day Excellent communication & personalized tracking Super heavy duty products/fit well and vey satisfied Would definitely recommend ETRAILER and will buy again. many thanks! Dave
Terry, Greensboro, NC  05/14/2008
I was very impressed with the website, ordering, processing, delivery and the ease of installing the hitch. I purchased a Draw-Tite class II hitch for a 1998 Subaru Brighton Wagon. Installed in about 45 minutes with out any problems.
Arnold, Greenwich, CT  05/13/2008
great customer service. great advice on what to buy. fast shipping.
Lindsey, Boise, ID  05/13/2008
I loved this site!! Trying to find a cover for my old truck hasnt been easy, until I found etrailer.com all the questions are answered and met my specific needs. THANKS
Jeff, Oak Creek, WI  05/13/2008
An excellent shopping experience - a great price, decent shipping rates and my order shipped the same day I ordered.
Craig, Hummelstown, PA  05/13/2008
Wow shipped an 1 1/2 hrs after I made my order. Even after the normal close of business
Dan, Porter, IN  05/13/2008
Great products, great price! Will definately be using etrailer again. Thanks!
Leonard, Smithville, MO  05/13/2008
From the young lady at the order desk to the shipping dept., this has to rate at the top of my experiences ordering online. What a great bunch of knowledgeable and informative staff. Ordered on Friday and received on Tuesday. Thanks.
Tom, Williamstown, WV  05/13/2008
Fantastic service, tracing and customer service. Product was as stated and delivered promptly in good condition
Steven, Bellevue, WA  05/13/2008
You are top notch at customer care!
Drew, Minneapolis, MN  05/12/2008
Friendly service. Easy to work with and inexpensive parts! Thanks!
Charles, Garland, TX  05/12/2008
Hitch arrived in good time. Installation was fairly easy considering I was doing it alone in my driveway. Good solid construction.
Harry, Yorba Linda, CA  05/12/2008
Wow! That was fast.
Steve, Townsend, MA  05/12/2008
Great, thanks for the quick turnaround. Steve
Amilcar, New York, NY  05/11/2008
Excellent customer Service. Great products at moderate prices. MEGA FAST SHIPPING
Kris, Cary, IL  05/10/2008
super fast delivery and OSU hitchcover came in great condition and looks great on our car! Thanks
Dixon, Casar, NC  05/09/2008
I received my hitch for my 2002 chevrolet tracker convertable today I had it on the car in 30 min. It was very easy to install it was shipped in a very nice package thanks.
Keith, Biscoe, NC  05/09/2008
Im taking this time to tell you at etrailer.com what a pleasant experience it was doing business with you. I order a lot off the internet and most experiences are mediocre at best. Not so with etrailer. Once I ordered, they kept me informed of every change in status. They were the cheapest and their service was excellent. I definitely will buy from them again.
Russell, Stoddard, NH  05/09/2008
Have purchased from etrailer before. Both times for unusual-fit hitches. They always have the items I need in stock, and at the lowest price.
Michael, Conifer, CO  05/09/2008
They are very professional and helpful. I had a question after I ordered and etrailer was very easy to get a hold of. I would highly recomend them.
Richard, Erie, PA  05/09/2008
Something I ordered on-line would have caused a delay in shipping and I immediately received a call from a real, live sales associate offering an alternate item to expedite the order. Awesome service! Ill be back!
Joe, Charleston, WV  05/08/2008
The carrier works and fits great with my electric scooter.
Steve, Enon, OH  05/08/2008
Received Ohio State cover in great shape and very quickly. It will make a nice gift for my daughters SUV. Thanks
Thomas, Baltimore, MD  05/08/2008
Excellent price and great customer service. Spoke to sales rep. to make sure item was received on time. She was friendly and helpful and a pleasure to deal with. Will definitely purchase from etrailer.com again.
John, East Strousburg, PA  05/08/2008
I highly recommend, very fast service , Good product. A very good company to deal with !!
Dave, Kalamazoo, MI  05/07/2008
friendly helpful service, super fast shipping, and a great deal! Etrailer.com will get my business again!
Chris, Webster, NY  05/07/2008
Good experience.
Jason, Colorado Springs, CO  05/07/2008
Received order in full only a couple days after ordering. After looking online I phoned in to clarify a few things. I wish I could remember the kind lady who assisted in the sale. Very knowledgable, and even called an installer to ensure I had everything I needed. The pricing is great as well, I compared online, and the total order was ~ $250 cheaper.. Free shipping as well. I just placed my second order, and am sure I will return again.
Hans, Montara, CA  05/06/2008
Your service is wonderful. I will recommend you to anyone needing trailer/towing supplies
Don, Oscoda, MI  05/06/2008
Great company, Fast shipping, I would recommend this Company to all my friends. Thanks a lot. Don
Steve, Bethune, SC  05/06/2008
I cannot believe there are still companies out in the world that provide such wonderful customer service. I am so pleased with E Trailer and there curtious employees! The knowledge and desire they deliver to assist the customer is outstanding. I will never buy from anyone else when it comes to my trailer parts and acessories.The pricing is exceptional. I checked with my local RV dealer on this particular 5th wheel hitch, and could not even come close to matching your price. & I purchased the $ 48,000.00 RV from them Thankyou ETRAILER for being out there to serve the public as well as you do
David, Tallmadge, OH  05/05/2008
The overall process was wonderful. The product shipped when they said, arrived sooner than expected and was a perfect fit for what I ordered. I will be making another purchase very soon.
Bob, Jackson, MS  05/05/2008
Short note to tell you that your website is GREAT. More than enough information that allowed me to due my research and, I believe, make a really good decision…
Eric, Kent, WA  05/03/2008
The customer service was excellent and the product shipped promptly.
Mary, Toledo, OH  05/03/2008
I was looking for replacement part for our truck trailering mirrors without ordering the whole mirror. With great courtesy I was told that it was possible. So I ordered two and the parts were on their way within the week. Thank you for making my life easier for towing.
Allan, Corona, CA  05/03/2008
The service was very good - trailer hitch arrived in just a few days and I was able to install it in about 2 hours. The Curt hitch is a very sturdy trailer hitch and I used it alot last week when I did some yard cleanup and was able to pull a 4x6 box trailer around with my CRV with no problems. Thanks
Jeremy, Waynesburg, PA  05/02/2008
Just got a hitch for my 2007 Honda CR-V and the install was very easy. The directions said it would be a 40 minute install but it only took about 30. You had to pull alot of plastic out in the cargo area to put the wiring harness on but it snapped right back in place.
Joe, Wichita, KS  05/02/2008
Prompt. Very friendly and helpful over the phone. Price right.
Gary, Lake City, MN  05/01/2008
I recently ordered a hitch for my 2008 Chevy HHR from etrailer. I can only say that it was one of the most pleasant experiences I've had purchasing something on the internet! First, your website was easy to use and VERY informative... The order got here in 4 days and it took me less than a hour to install the hitch and wiring kit. Locally, I was quoted a price of $350 for hardware, labor and tax. I did the job myself for $157.30. Please pass along my appreciation to your team for a job well done.
Gerald, Choctaw, OK  04/30/2008
The service was excellent, very experienced customer service tech. helped me decide on exactly what I needed, very friendly and helpful. If the parts are as good as the service consider me a free advertisement! Gerald
David, Iowa Park, TX  04/30/2008
I bought an electrical harness for a trailer hookup for my 2004 Toyota RAV 4. It arrived very quickly and I was able to install it with no splices in less than 20 minutes. The instructions were extremely easy to understand. The only tools needed were a Phillips and a flat screwdriver. Thanks a lot.
Dominick, Hagerstown, MD  04/30/2008
Customer service was helpgul, friendly, polite and very efficient. My order was shipped out even earlier than they quoted, which was a nice surprise. We will do business with etrailer.com in the future. Thanks.
Jim, Genoa, IL  04/30/2008
Awsome customer service, fast shipping, will continue to buy here.
Doug, Mosinee, WI  04/30/2008
AWESOME. Great customer service, fast shipping. Will buy from again. Many Thanks.
Gary, Medicine Lodge, KS  04/30/2008
I think this tester will serve my needs for a long time an shipping was quick thanks. Gary
Anthony, Waynesboro, PA  04/29/2008
Great Service
Mike, Rosendale, WI  04/29/2008
The bike rack that I ordered arrived quickly and was exactly as advertised. It assembled easily and seems to be of very good quality. This is my second experience with etrailer, and they take care of the customer extremely well. I will continue to purchase from them in the future.
Mike, Nashville, TN  04/29/2008
This is about my 4th or 5th time dealing with etrailer. Nothing but the best here,, best prices and BEST service. I ALWAYS get my stuff QUICK. In a time when most online companies seem to have lost all concern for the customer, this means a lot.
Ron, Wharton, NJ  04/29/2008
I am very pleased with the purchase I made, and the promptness of your customer service. Thanks
Brad, Edmonton, AB  04/29/2008
Shipping was amazingly fast thank-you
Greg, South Bend, IN  04/29/2008
I just wanted to let you know that I was able to easily install the hitch and harness on my 2005 Chrysler Town & Country this weekend. I am so pleased with my decision to purchase through etrailer.com that I had to let you know. I am not one to provide feedback. The service has to be exceptionally good or bad. Thank you.
Ian, Nashville, TN  04/28/2008
Loved the hitch 5-bike bike rack. Came quickly and is as advertised.
John, Allyn, WA  04/28/2008
I would highly recommend buying from etrailer! very easy to find the parts I was looking for, best price around and they shipped the same day. I will definitely shop again with etrailer!
Rick, West Bloomfield, MI  04/28/2008
My hitch and wiring harness were delivered on time and the instructions made them quick and easy to install. I recommend etrailer for your hitching needs.
Steve, Livermore, CA  04/28/2008
The people at etrailer are excellent. I ordered a new trailer hitch and wiring for my wifes car and needed it by the weekend. I let the folks at etrailer know and they rushed the order out in time for our boating trip. Not only that, but they kept me informed the entire time with no fewer than three emails freom three different people on their staff. Great customer service! Thanks etrailer!
Bill, Kokomo, IN  04/25/2008
I am very pleased with the service I have received from etrailer.
Israel, Boca Raton, FL  04/25/2008
Excellent pricing, service and delivery. Web site was easy to navigate and the information provided was accurate & useful Thank you
Chris, Lansdale, PA  04/25/2008
Great prices, great service, fast shipping, what else can I say!?!? Today, customer service is almost an oxymoran, but not with Etrailer.com. I ordered a wrong part and I received a phone call to let me know! Thats just awesome! Thank you very much!
Raymond, Sumas, WA  04/24/2008
I like this company. I wish more experiences were like this. I ordered my hitch in the evening and still got a live e-mail confirmation within an hour. On-line tracking was really handy so I knew when to pick up the order. The package arrived in perfect shape and it was double-boxed. I highly recommend doing business with etrailer.com
Fred, Rockton, IL  04/24/2008
Excellent rack - fit, finish and installation as well as fast delivery - only 2 1/2 days from order initiation. Very competitive price. Installed on motorhome 2 receiver.
Norman, Lone Tree, CO  04/24/2008
I wouldn't shop anywhere else.This is my third or fourth time buying from etrailer, these guy's are awesome!
Kim, Cedar Rapids, IA  04/24/2008
This was a great online transaction! Its always nice to hear that your order was received and when it shipped. I would gladly purchase from this company again, thanks!
Bryan, De Soto, KS  04/24/2008
I just wanted to let you know i received my j hawk today and I love it. It looks sweet on my yellow jeep thank you so much I will be shopping with e-etrailer again, bryan thanks again
Julie, Millersburg, OH  04/24/2008
Service was awesome!
Doug, Morris, IL  04/23/2008
Package was received on Monday!! Thanks for the fast delivery
Eric, Killeen, TX  04/22/2008
This trailer hitch came quick and it was perfect. Made just for my vehicle and only took 12 minutes to install. Thanks etrailer.
Claude, Wauchula, FL  04/22/2008
Great price, quick delivery. Your all about customer satisfaction. Thank you for a pleasant shopping experience
Alan, Monument, CO  04/22/2008
Found what I wanted easily and priced right. Checkout was painless! Thanks etrailer.com.
Michael, West Bend, WI  04/21/2008
Very pleased with this purchase and the service received was excellent. Quick shipment with helpful notifications and tracking. All items arrived in perfect condition.
Brian, Wellesley, MA  04/19/2008
No problems: product as advertised and instructions were accurate and easy to follow.
William, O'fallon, MO  04/18/2008
Everyone I dealt with at Etrailer was very polite and helpful. There was a delay in shipping my order due to two items being on back order. When I call to check on the status I received an answer quickly. I have purchased from Etrailer previously and will do so again should I need parts for my trailer in the future.
Don, Mesa, AZ  04/18/2008
I was completely satisfied with the towing lite kit. They not only had it in stock but also I had it in less than a week. In addition I saved alot of money by ordering thru etrailer.com. I will use the company again for sure. the ordering e-mail followup was outstanding. thanks
Craig, Palm Coast, FL  04/17/2008
Shipping was on-time and in perfect condition. Hitch was exactly as described, instructions and accessories were ready to go. Thanks for the quality parts at an awesome price. Will certainly buy from again!
Kyle, Garland, TX  04/16/2008
I ordered from etrailer.com after searching the web and found no one could beat their prices the free shipping was an added bonus and a nice surprise. Within three business days I had received my new hitch and installed it in our tow vehicle. I am very pleased with the price, ease of ordering, and quality of the product. I will definitely come to etrailer.com in the future for my towing needs.
Ray, Inman, SC  04/16/2008
Installed on 2007 Toyota Tocama. Hitch & wiring harness fit perfect. Had both installed in 1 hour. Great products Etrailer.
Paul, Pine Bush, NY  04/15/2008
WOW !!!! My order left the warehouse within hours... doesnt get much better than that !
Quicksilver, Loveland, CO  04/15/2008
Easy ordering, Fast shipping and hitch fit perfect.
Howard, Tranton, NJ  04/15/2008
Had a great experience ordering my trailer hitch over the phone. As promised, the products were at my doorstep in a timely fashion and the hitch was so easy to install. It was a pleasure doing business with etrailer. Great prices, products and service.
Wayne, Marlboro, NJ  04/14/2008
Hi, I wanted to compliment your recent product delivery. In additional to all else, I was able to install the hitch in 20 minutes. Halfway thru I had to tell my wife I was almost done and just needed to put the brakes back on, just for fun. Seriously, thanks again for perfect transaction.
Lailja, Bronson, FL  04/12/2008
we received our trailer hitches LOVE THEM!!!! THANKS!!! wondrous day to you and yours
Neil, Spencerport, NY  04/11/2008
No need for help, your web-site is awesome with pictures and instructions. As as QA manager, I see that you put your customer first. Others need to learn from your example. Received my trailer hitch and harness kit as stated from your company and no damage to the conatiner or contents. These are stories that you like to share with your employees Thanks again for a great product and service.
Tom, Bensalem, PA  04/10/2008
My overall experience with this merchant is wonderful, from the web -site, to delivery everything was clearly stated and delivered as promised. I will definately use ETrailer again, in fact I just did!!
Mark, High Ridge, MO  04/09/2008
I will be making more orders in the future. Very happy with website and the follow up emails thank you
Bruce, Bluff City, TN  04/09/2008
Again, great service from etrailer and on-time delivery by fed-ex...thanks for making affordable products available!
Patrick, Georgetown, TX  04/09/2008
Best online company I've dealt with so far. Quick delivery, affordable quality products- thats how things should be!!!
Francis, Lamarque, TX  04/09/2008
Ordered my hitch Apr. 3-recieved it yesterday afternoon Apr. 8. Installed it today with minimum troubleIm 83 yrs. old and my wife was the only help I had. Took a little longer than 40 minutes. If I had someone to help me lift it, it would have been a snap. WELL PLEASED. I'll try the lightng kit tomorrow.
Thom, Dingmans Ferry, PA  04/09/2008
I cant believe it but this is my 6th order from Etrailer. 2 hitches, 2 brake controllers, a bike rack and other odds and ends. Never a problem and always a good price, fast shipping and excellent communication. I send all my camping buddies to etrailer. 100 satisfied !
Charles, Eustis, FL  04/08/2008
Thank you. I will be doing more business with you in the future.
Gary, Carbondale, CO  04/08/2008
I received the hitch I ordered amazingly fast (2 days from order) and shipping upgrade just cost $7 for speeded up delivery! Unfortunately, it then decided to go from Spring back to Winter (life in the high country of the Colorado Rockies) and it took me a week to get at it. Install was a very, very precise fit, had to have a little patience to get the holes lined up, but they did and consequently, it is now one with my Pathfinder. Advice to other installers, the 4th hole that did not have a bolt in it (just 3 in the tie down) should have a bolt turned through it before you get the hitch in place (has factory paint and dirt in hole). On the negative side, the bizrate survey (yes, I was suckered by the $100. fish hook) only to find out it was just magazine subscriptions (why do you think I bought a hitch, to go read mags in the mountains, ha ha). Immediately after giving bizrate my email address, I started geting a lot of junk mail I had never had before. Now biz rate keeps sending me $100. offers to tell them I received the hitch and to fill out their survey. Just ask me yourself; your whole ordering, delivery, install instructions and fit were a 10 out of 10. I will use you again and recommend you to other camper owners! Thanks Gary
Ken, McDonough, GA  04/08/2008
I received my order in less time than expected, and my bike rack works flawlessly!
Ron, Cut Off, LA  04/08/2008
I've purchased from etrailer.com a few times now, and the ease of ordering from their online site is incomparable... as is their pricing, their email order confirmation, their shipping confirmation, and their shipping speed. They are highly recommended for any of your trailer-related needs!... Sincerely, Ron owner of two trailers
Thomas, Gilbertsville, PA  04/04/2008
Just wanted to say Thank You to your excellent customer service. I received a broken item with my last order and your customer service acted proptly to replace the item. I wish all web sites had a customer service department like yours, easy to reach and you actually get to speak to a person.
John, Maple Ridge, BC  04/03/2008
Just a note to thank you and the staff for your prompt response to my small order.
Jennifer, Arvada, CO  04/03/2008
Wow-hitch perfectly packaged along with wiring harness. Now to see if husband can install without complications! Great service, Thanks again.
William, Arlington, TX  04/02/2008
My wife just told me that the part came in today! Thanks for shipping it so fast.
John, Greensburg, PA  04/02/2008
Thank you very much for the info. The employees of your company are very attentive. Thanks again.
Ted, Godfrey, IL  04/02/2008
eTrailer is a great site and service is wonderful and appreciated. Ted
Brad, Evanston, IL  04/01/2008
Received the pair of Universal Fender Mount mirrors today, and wanted to say thanks for the fast service. These seem to be very well made mirrors, and I'm very pleased with their construction - even if there are virtually no assembly instructions. Figured it out myself with only a couple of washers leftover. Thanks again, Brad
Leo, Rocklin, CA  04/01/2008
Great! Thanks for the great fast service!
David, Cape Coral, FL  04/01/2008
Just wanted to let you folks know it was a great pleasure to do business with you. THANK YOU for your fast shipping and great pricing. Ill be sure to tell anyone and everyone I can about you!
Anita, Roswell, NM  03/28/2008
Just wanted to say thank you for your fast shipment. We received the order yesterday afternoon, installed everything in about 45 minutes, and hes ready to go pick up his trailer. Thank you again for your efficient and speedy service. I will recommend you to everyone I know!
Frank, Norristown, PA  03/28/2008
Just had to let you know, that your Delivery & service is amazing. I never thought I would receive my shipment so quickly. The quality of the items were top shelf. I will recommend e-trailer to all I know
Nick, Clintwood, VA  03/24/2008
Wow that was fast! Talk about exceeding my expectations! Thanks! Nick
Dave, Lagrange Park, IL  03/24/2008
Just a message to thank you for getting my order sent so fast! I actually received my hitch within 24 hours of ordering, even with 3-day shipping specified. It was easy to install and arrived in perfect condition. This is the second hitch I have ordered from you in the past couple of years and have found your service to be exceptional. I would gladly recommend you to anyone in the market for a great hitch. Thanks again.
Doug, Doling, MI  03/24/2008
I recently pruchased a Tekonsha Prodigy brake controler from E-Trailer. I couldnt believe it when it was delivered in 2 days. Also the ease of instalation surprised me, I had it installed and working in 45 minutes. Thanks E-Trailer, you helped me save a pile of money.
James, Baldwinsville, NY  03/24/2008
Received my hitch and it looks simple enough to install. I've purchased a few hitches in the past from you guys and never been disappointed with one yet. Thanks for the service.
Dale, Seguin, TX  03/20/2008
Just to have it with this quality is a great relief, I was expecting a lot less in quality for the price.. I can now go to the river, or any where there is water with out wandering if I will be able to take the 80 pound canoe off the truck.. I will highly recommened you to my freinds, and some I haven't met yet.. Dale
Scott, Blountville, TN  03/19/2008
Thanks for the updates, I received the windshield today and can't wait to put it on. :)
John, Nottingham, MD  03/11/2008
Etrailer people have been great in their service and reponding to keep the customer informed. Hey! Prices are exceptional too.
Roger, Cupertino, CA  03/11/2008
Again, you guys are awesome.
Rick, Clarksville, TN  03/09/2008
Wow got our hitch Friday and installed it this weekend. Excellent service and very prompt shipping have already mentioned your business to a couple friends who are looking for a trailer hitch. Thanks! Rick
Joe, Port Isabel, TX  03/08/2008
Just wanted to let you know that the box arrived on Friday and the installation of the hitch and the wiring harness was a "breeze"! Lined up perfectly and truly hassle free.
Terence, Houston, TX  03/06/2008
Thank you for your service.
Bill, Joplin, MO  03/06/2008
Good service is still alive at your business. I will be back to shop again!
Rosario, Seaford, NY  03/03/2008
I just received my shipment today and just wanted to let you know how happy i was dealing with your company.
Jim, New Haven, IN  03/01/2008
I wanted to tell everyone, Thank-You!! I placed my order last Sunday and it arrived in good working order with no damage on Wednesday. Everything was there that I had ordered. I am telling other folks about your great prices, accurate and speedy service. Keep up the good work!!
David, Greensboro, NC  02/28/2008
The item I ordered arrived on time and in great condition. My wife loves it on her Jeep i.e. gold-colored boat prop. It has helped her identify her vehicle in a multitude of similar rides. Thanks
Stephen, Annapolis, MD  02/20/2008
Many thanks, etrailer is, and certainly remains the single place I refer folks to when they have a need for trailer part/accessory/hitch !
Sam, Cape Coral, FL  02/19/2008
Thanx for quick shipping. I made it out on my new boat over the weekend
Bill, Woodlands, TX  02/18/2008
Ordered on Sunday - shipped on Monday. Great service.
Jerry, Bellefonte, PA  02/18/2008
Thanks, really is easy to install. Quick delivery.
Dale, Oregon City, OR  02/17/2008
It took me longer to find my tools than it took to install it.
Ralph, Colorado Springs, CO  02/15/2008
Just wanted you to know how happy I am with your service, & instructions for installation.
Robert, West Plains, MO  02/15/2008
This is my definition of a perfect online buying experience! Great and useful website that made ordering super easy. Product was shipped and delivered very quickly and arrived in perfect condition. I was impressed with the way I was kept informed of my order status throughout the entire process. Will definitly order again and recommend to others. Thanks!
Harry, Walkersville, MD  02/15/2008
Service was courteous and quick. I received shipment in 4 days including weekend and everything was there. Fully satisfied.
Jeff, Westport, CT  02/14/2008
Thank you for a great product. I ordered a Rola basket and cargo bag, and am very pleased with the quick delivery time. Everything showed up as expected. A+ shopping experience.
Chester, Paxinos, PA  02/14/2008
Great experience! The bike rack I got for $100 here is so much better in quality then the one I paid the same price in a retail sports store that lasted only 2 years. Shipping was reasonable and the product arrived in 3 days!
Joe, Chelmsford, MA  02/14/2008
Etrailer is very quick in shipping, very helpful with questions, and very competive pricing. Actually probally the best value around. I found same product at a local supplier who could not match Etrailer pricing for exact merchandise. They have top quality merchandise and anything I need related to my trailering needs will be purchased at Etrailer. I have made multiple pruchases and not one dislike with any of them.
Richard, Champlain, NY  02/14/2008
All questions have been answered and my order have been processed in quite a short time! Choice and prices are the best i coud find on the net.
Chuck, Dubois, PA  02/14/2008
Great quality, and fast shipping. Thanks etrailer
Dave, Albuquerque, NM  02/14/2008
I ordered a bike rack and multi-use ball mount for my 5th wheel trailer. The bike mount was exactly what I needed but the special ball mount was a super find. I pull a 4 wheeler on a trailer behind and the ball mount works fantastic, This is a great set up, and it was shipped within 3 days to boot. A++ for etrailer.
Marinus, Kalamazoo, MI  02/13/2008
Package arrived sooner than expected. Great price
Andrew, Ft. Benning, GA  02/13/2008
This company is fast with your order. I had my item shipped in less then 16 hours after ordering it. The site makes it easy to find what you need fast.
Kelly, Houston, TX  02/12/2008
I had done my homework but had one question. She knew right away and why it would work best. She added it to my existing on line order and expertly entered my payment data. The items shipped that same day. Great on line shopping experience & excellent customer service. I'll be back.
Jesse, Owasso, OK  02/12/2008
thank you very much i've already referred a couple of guys to purchase one from you as well
Ron, Poulsbo, WA  02/12/2008
Fantastic. The best I have delt with. Thanks
Michael, San Pablo, CA  02/11/2008
I was happy with my purchase. Easy, came when promised and everything fit.
Howard, Westminster, CA  02/11/2008
I have limited trailering experience, & that is several decades out of date! Of all the sites I looked at, yours left me feeling the most confident that I was choosing the right products for my somewhat oddball needs - a PT Cruiser and a small utility trailer. I like that you dont have Handling Fees as some others do. I want to know the costs up front. I could have purchased a hitch elsewhere for less, but not after the hidden charges were added in! Also your detailed information on the Modulite products allowed me to make an informed decision - NOT an uneducated guess as other sites would have had me doing! Your prompt shipping of my order - on Saturday - was great! Thanks, Howard
Thomas, Gretna, LA  02/11/2008
Great service! Received my complete order in 5 days. The merchandise is excellent. This was my second order with etrailer and I am very pleased with the merchandise and the service I received with both orders.
Rich, Patchogue, NY  02/10/2008
I fond the internet sight very helpful. I was able to get answers to all my questions. The on-line installation instructions and videos were very helpful. I felt as if I had done this installation before. Fast delivery. Rich
Wes, Archer, FL  02/10/2008
Good website, very satisfied
Jeff, Durham, NC  02/10/2008
Quick shipping 2 days even though I ordered after 3 PM. Excellent prices and customer service! Great instructions for quick and easy installation. Thank you!!!
Mitch, Jordan, NY  02/09/2008
Order shipped quickly. Great price. Website easy to use.
Roger, Plant City, FL  02/09/2008
I am delighted with the Trailar Hitch and Bike Rack that I purchased through Etrailer. It was a perfect fit for my Honda CRV. The products, delivery and handling was excellent. It was a very easier install. Thank You.
Julian, Watkinsville, GA  02/08/2008
This was the third hitch we have purchased from you, and we have been very satisfied every time. Thank you for your help when ordering, fine service and courteous e-mails. It is so satisfying to deal with a business that provides the quality service you do.
Julian, Culleoka, TN  02/08/2008
I ordered the Hidden hitch and wiring relays for my 2008 Titan on a Tuesday and they were sitting in my carport when I got home Thursday. The install took about 30 minutes with no big problems. I did have to use a small crowbar to align the front attachment holes with the frame holes but I expect that with anything thats been welded. Quality looked great with a really good finish. This was my first order from etrailer but Ill go there first from now on for my Titan parts. Also, within two hours of ordering, I received an email that the parts were in stock and then another email telling me they had shipped with the tracking information included.
Mark, Springfield, VA  02/08/2008
Couldnt be easier, shipment arrived within 3 days. I fitted the hitch in about 30 minutes plus 30 extra minutes for removal of a siezed 14mm bolt on the pickup and saved myself at least a couple of hundred dollars in the process. Thank you for great follow up and communication.
Allen, Brandon, MS  02/08/2008
Hey guys! Man this would have to be one of the best bargains around. Quick shipping, great customer service and good quality equipment. I am going to recommend all my buddies to you.
Bryce, Franklin, IN  02/08/2008
I ordered a new hitch and wiring harness kit through etrailer.com. I spoke with a pleasant service representative, and she took my information. She told me that she would e-mail me the confirmation of the order, then another e-mail would be sent when the order was shipped. I received both of these e-mails within 1/2 of an hour after our phone conversation. I was also told that my order would be at my house within 2-3 business days. This was a Tuesday evening around 7pm and the hitch was here the very next day before 24 hours were up. I was very amazed. My order was exactly right. All needed hardware was included. The instructional video is helpful for those who may not know how. I do work on cars for a living and I did not need the video, but it was a very nice touch to a wonderful experience. Everything went together quickly and painlessly. Thank you etrailer.com for taking care of me. You can rest assured that you have a lifelong satisfied customer. I will refer you to anyone I know in need of your services.
Howard, Ennis, TX  02/08/2008
That was fast , while I was asking a question , my order was shipped . Thank You
Michael, Brunswick, OH  02/07/2008
Absolutely outstanding service and fast shipping!
Gary, Plymouth, CT  02/07/2008
easy to navigate website, prompt shipping. Thank You
Eric, Fairfax, VA  02/07/2008
SOOOOOOOO.. HAPPYYYYY
Rich, Chatham,, NJ  02/07/2008
I was very impressed with etrailer, I had called your help desk twice before placing my order and was very impressed with a pleasant human voice that answered my questions. The items were shipped as promised and arrived within the time frame promised. A GREAT company to deal with, I would certainly recommend them to anyone!!!
Dan, Coffeyville, KS  02/07/2008
Your service was excellent. Thanks. Dan
John, Akron, NY  02/06/2008
etrailers customer service is 2nd to none. ... WILL DEFINATELY SHOP HERE AGAIN.
Jack, Eagle Lake, FL  02/06/2008
I ordered a Electric Brake Controller on Feb 1 and had it in my hand by noon feb6 I am very happy with the service I Received Thanks etrailer
John, Blanchard, OK  02/05/2008
Excellent service from your company all around. You are on my list for future needs.
Jim, Wake Forest, NC  02/04/2008
Very convenient website, after shopping around, found etrailer.com had the lowest prices. Will shope here again !!!!
John, Omaha, NE  02/04/2008
You are very easy to work with. Your web page is layed out to make it easy to find what you are looking for.
Miguel, Saint Charles, MO  02/04/2008
I was very impressed by the amount of information available on this web-site. Lots of useful information, including installation instructions as well as detailed pictures of all the components that I was purchasing were included. The ordering process was easy and communication after the order was great.
Ken, Melbourne, FL  02/03/2008
From the initial order to the arrival of the products the service was outstanding even though I had to request a change a few hours after my order. Also, extra care was taken to package my order so that nothing was damaged. I will buy all my future trailer needs from etrailer. These good folks know what customer service is all about!
Kelly, Aberdeen, SD  02/02/2008
I have a 2005 Honda Odyssey. The local dealership wanted $570 to install a hitch and wiring. They warned me only to use Honda parts. They were trying to scare me into using them. Everything from Etrailer.com worked great and it was easy to install with the help of your videos on the site. Im very satisfied with the parts and the pride of doing it myself. Im an average person who can do routine oil changes so your instructions were clear. Thank you, Kelly
Fred, Tucson, AZ  02/01/2008
It was a pleasure ordering the Bully bed clamps. They arrived right when they said they would and they fit very well. Id recommend this company to anyone.
Paul, Alachua, FL  02/01/2008
Ordered a hitch install kit on Sunday and it was delivered by Thursday afternoon. Just hope the guys at etrailer.com show up on Saturday to help with the install. Flawless ordering on the web! Great web site too.
Dennis, Chino Hills, CA  02/01/2008
Awsome service and updated order confirmations! Simply the best online retailer I have done business with. Keep up the good work.
Judy, Grantville, GA  02/01/2008
Excellent service....ordered on Monday, received Thursday....and that was across country. Also excellent communication from your shipping dept. Thanks
Bernie, Tempe, AZ  02/01/2008
from the 1st phone call to the email updates, this is a very professional company. thank you
Joachim, Houston, TX  01/31/2008
Informative web pages, great price, quick shipping... all adds up to excellent service!
Roger, Cupertino, CA  01/31/2008
You guys are awesome ... I love it. I'm excited because I need it for weekend Feb 9-10 race. Your email follow up is great for me. Great job! Because of your process and communication I've already turned on a friend of mine who will be purchasing the same thing. Thanks again. Roger
Omar, Bakersfield, CA  01/31/2008
etrailer is great. I ordered a hitch it shipped the same day and was at my house within a week.
Ally, Montgomery, AL  01/31/2008
I think the shipping was extremely fast and the website is very easy to access
Max, Springerville, AZ  01/30/2008
thanks good service!
Dave, Mountain Home, AR  01/30/2008
What do I think??? A+A+ that what!!!! Placed my order on line on a Sunday night. Monday at 8am I got an email that my order was received. At 10am I get another email saying that my order HAD BEEN SHIPPED!!! Using the tracking # you supplied, my order was delivered on time just as I was told. My order was complete and very well packed. It was a real pleasure doing business with such great people. If it sounds like Im happy-I AM.
Bill, Katy, TX  01/30/2008
The best online shopping experience I've ever had!
Joe, Las Vegas, NV  01/30/2008
Excellent experience. etrailer.com has customer service down pat. the price was great, the product was in stock and shipped right away. I recieved the product exactly when expected. I was amazed at the quality and ease of use. I will definately recommend etrailer to all my family and friends. Its not that often that you get a warm and fuzzy feeling from a purchase. Thanks for the great experience!
David, Concord, NH  01/29/2008
Wow! I got exactly what I ordered and in less than a week. I Saw a similar hitch set up at other sites for a hundred dollars or more... you cant go wrong.
Janis, Freeland, MI  01/29/2008
Got the hitch today. Very well prepped and boxed! It fit my 2008 Vibe perfectly. Holes lined up exactly to the vehicle with no rock or wobble to the fit. [..] could take lessons from you on how to package a hitch for UPS delivery. I had to send 2 back to them and then gave up and asked for a refund. Your business gets my recommendation! Thanks
Larry, Roswell, GA  01/28/2008
You are the best.
Brad, Lexington, SC  01/28/2008
Outstanding service! Ordered on Tuesday, shipped on Wednesday and arrived at my door on Thursday via standard UPS Ground shipping. Highly recommended!!
Drew, Louisville, OH  01/28/2008
Thanks for the great turn time and wonderful customer service.
Brian, Warner Robins, GA  01/28/2008
I was most impressed with the speed in which I received my order. You just cant beat a fast, best price, and accurate order!
Thomas, Wausau, WI  01/28/2008
One of the best sites I've ever dealt with. Ordered on a Thursday recvd on Monday. Install was as advertised. Great product, will order from you again. Thanks!
Courtney, Freehold, NJ  01/25/2008
The sales associate I spoke with was very, very helpful. I know very little about cars/trucks and, in my opinion, he went above and beyond to help me determine what I needed to buy! Thank-you so much for your help and especially for your speedy shipment! : I will definitely buy from this company again.
Myron, Hamilton, NJ  01/25/2008
I got my trailer hitch and wiring harness in 4 days, and had it hooked up in 20 minutes. Great product, great price and great sevice. I will tell my friends about this web page.
Peter, Chicago, IL  01/24/2008
My experience with etrailer was fantastic... But thanks I will reccommend etrailer to others. You have a customer for along time. Thank you for your prompt and professional service.
Matthew, Bedford Hills, NY  01/24/2008
Thank you! I have to say that e trailer has impressed me. The prices, the speed of the shipment, the quality of the packing....wow!
Greg, Lansdowne, PA  01/24/2008
My hitch came in the mail yesterday, I had it on my truck in 30 min, I will do business with you again
Michael, Brunswick, GA  01/24/2008
Excellent experience! Purchased cargo carrier and had immediate feedback and received the item via motor freight 2 days after shipment. Would recommend etrailer.com to anyone
Jim, Grand Rapids, MI  01/24/2008
Part arrived very quickly. Part was exactly as described - and the installation kit even has some Fish Wires included. I'll definitely be a repeat customer!
Chris, Henderson, TX  01/24/2008
Just ordered a fifth wheel hitch cover two or was it three, days ago, and it has already been delivered. It works perfectly, I am extremely pleased, and it sure does beat what [..] was offering. Thanks for super great service, and a good product. Ill do business with you folks again for sure!
Richard, Boca Raton, FL  01/24/2008
It was a professional experience dealing with your company for the first time. Your knowledge of the product was precise and accurate.Your response back was immediately and informative. when the product was to be delivered and how to track the product from destination to destination. I will be using your company in the near future. Its refreshing to have people that are on top of thing as your company is
Robert, Fresno, CA  01/23/2008
I've had several transactions with e-trailer, even a returned product. I've had great service every time. I will continue to shop here as the prices are good and the selection is also.
Robert, Brightwaters, NY  01/23/2008
ordering was fast, easy and very quick turn around
Joseph, Williamston, SC  01/23/2008
My shopping experience on e-trailer.com was phenomenal! Most online stores go to great length to restrict shoppers from directly accessing customer support whereas e-trailer advertises their phone number with an open request one which I used twice to be sure I was buying the right weight-distribution system for my needs. Once I placed my order, I received notice that all items were in stock & would be shipped shortly, and before the end of the day I received another email that all my items were shipped! Great prices, terrific customer service, and fast delivery a winning combination that'll keep me coming back.
Nick, Kerhonkson, NY  01/22/2008
It a pleasure to do business with etrailer...I have placed my second order with them and just like the first order, it was shipped on the same day, and the scheduled delivery is right on schedule, I would recommend etrailer to everyone I know without batting an eye...Thanks again for your prompt service...Nick
Woody, Jones Creek, TX  01/22/2008
Thanks....You guys are effecient! Quite efficient, with excellent communication. The trailer hitch I ordered was shipped within a couple of hours of my ordering it.
Bob, Kansas City, KS  01/22/2008
The experience with etrailer.com was more than you get from other online shopping. I recieved immediate response and confirmation. Ordered one day received the next. Thanks
William, Richmond, TX  01/22/2008
Just wanted to take a minute and express my gratitude for your excellent the Courtesy, Prompt Service and Attention to Detail. Thanks again, William
Jim, Marysville, OH  01/22/2008
I ordered my hitch late Friday afternoon and it shipped the same day. I just finished installing it in 30 deg weather. It took me about 10 mins...I was very impressed with my etrailer experience.
Ernesto, Suffolk, VA  01/21/2008
Easy surfing website. All items were match by the system to my vehicle and needs. Quick shipment.
Rodney, Des Moines, IA  01/19/2008
I found every thing I needed and the install sheets helpedwith want I wanted to get.
Mike, Fort Worth, TX  01/19/2008
Wow! My order really got here fast. I dont normally leave feedback because the experience is normally routine. I order and in 6 or 7 days, sometimes more, my package would arrive. But when UPS arrived at my door on the 4th morning after I had ordered and got free shipping. My jaw dropped and I was blown away. Thank you Etrailer. You will be seeing my name and address again. Mike
Joe, Bel Air, MD  01/19/2008
EXCELLENT !!. Product as expected, Shipping fast. Had a problem with a broken bolt on my vehicle. Someone knowledgeable asswered the phone and went out of their way to help me. GREAT Service !!
Bob, Upland, CA  01/18/2008
Hidden Hitch and Wiring Kit arrived in less than a week in perfect wrapped condition. Now in process of installing on new Jeep Patriot and will show final installation when finished. Thanks for your excellent transaction and communication . . Highly Recommended !!!
Don, Rindge, NH  01/18/2008
Great product Great job. Thanks Don
Donald, Friedens, PA  01/18/2008
very good prices, rack came with very easy to follow instructions, very easy to assemble, fast shipping. Thanks
Thomas, Columbia, SC  01/18/2008
i think this is a very good website. easy to navigate and find stuff. customer service is very nice and knowledgable. will be buying more stuff from here.
Rick, Lake Forest, CA  01/18/2008
I've ordered a couple of items from etrailer.com over the course of several months. The servicing of the orders was fast, the notification of shipping and ability to track was timely, and the quality of the products excellent. Highly recommended! I'll be back.
Don, Lawtey, FL  01/17/2008
Talk about super fast shipping! With low prices to boot.
Frank, Manchester, NJ  01/17/2008
Great price, great shipping, great product. A+
Rob, Erie, CO  01/17/2008
I just wanted to send a quick note to say thanks for the unbelievable service I received on my order! My hitch and accessories were delivered exactly 48 hours after they were ordered - which by itself is pretty extraordinary ... Also, you have the best prices on the internet and your competition couldn't come within $50 of what I paid at etrailer.com for my package! Thanks again; you've got a customer for life here!
Kenny, Roanoke, VA  01/17/2008
Just want to thank you for the fast service, that was fast. Kenny
Jeff, Spartanburg, SC  01/16/2008
Thanks. I couldn't be happier! eTrailer is at the top of my list for trailer parts.
Debbie, New Lenox, IL  01/16/2008
I ordered on sunday and received hitch & wiring tues. afternoon, cant ask for better service than that ! Thanks
Jim, Victoria, BC  01/16/2008
etrailer is one of the best sites i have visited for awhile. The product was easy to find, and communication was excellent after the purchase...thanks.
Sergey, Cordova, TN  01/16/2008
Shipping was incredibly fast! Great rack too. Thanks
Milt, Richfield, MN  01/15/2008
The order was shipped quickly and the delivery was on the day on the tracking. Very pleased with the service and the product.
Jeremy, Oregon, WI  01/15/2008
You guys ship fast. I was very satisfied with that. The installation of the hitch and wiring was extremely easy. I think I had the whole project completed in about an hour. Thank again.
Ernesto, Mission, TX  01/15/2008
I live in Texas. I ordered a tow hitch for my brand new vehicle. I was impressed with the equipment which fit my vehicle to a t without detracting from its appearance It was easy to install. I was also impressed with the user friendly website as well as the quick shipping. I will continue to do business with you for my future needs.
Dave, Kunkletown, PA  01/14/2008
excellent and fast prompt shipping thank you. will definately use your site in the future for my trailer/towing needs.
Sal, Oceanside, CA  01/14/2008
Excellent service, very informative and very quick response to my questions. Thank you and it was great placing my order with you. If the need arises, I would order from you again. Sal
Grant, Gresham, OR  01/14/2008
Exactly what was advertised. I was able to install the trailer hitch in about twenty minutes. The wiring harness was a bit more challanging, it took about 3 hours, but most of the time was spent figuring how to remove the trim panels without breaking something. The instructions were complete, clear and exactly on target.
Chris, Nashville, TN  01/13/2008
Good prices, excellent follow-up and fast shipping a pleasant experience.
Sherry, Berlin, MD  01/12/2008
Great products....hitch went on perfect and straps were good quality.
John, Chappaqua, NY  01/12/2008
Excellent shipping and I highly recommend them.
Jon, Ovilla, TX  01/10/2008
I was very surprised at the fast internet order to front door delivery time....we are talking Nascar fast. Ordered on a Monday, received the product on Wednesday. Not only was the price the best I could find, but the over all experience was fantastic. I would rate etrailer.com perfect score.
Jerome, Massillon, OH  01/10/2008
This was my first purchase from etrailer and I will recommend them to anyone. Etrailer was very competitively priced and my item shipped the same day! I received my item within 2 days and had 2 emails showing me the states of my item. NICE JOB ETRAILER and thank you!
Lauren, Harahan, LA  01/10/2008
Great product and fantastic service! The hitch cover is wonderful. I had the opportunity to speak with someone in Customer Service prior to ordering it and she was very polite and helpful. The shipping was extremely quick. The hitch cover was shipped the same day I ordered it and I had it installed on my truck 2 days later. It just doesnt get any better than this. Thanks so much and keep up the great work!
Gary, Ithaca, NY  01/10/2008
I have been looking for a hitch cover for my 2007 Ford Escape for for close to a year. As it has a 1-1/4 inch opening I've found very few places to purchase one. Your selection was amazing, prices were much less than other places and the delivery time was fast. As soon as i received my 1st cover I immediately ordered another one!
Michael, Miami, FL  01/10/2008
After having installed a […] harness that didnt work, I was thrilled to find your site. Cant wait to get and install the harness on my Pacifica.
Nashim, Charlton, MA  01/09/2008
Great Customer Service, Quick response Professional replies. In a world of outsourcing... its nice to be treated like a valued customer and not just a number.
Keith, Mahopac, NY  01/09/2008
I recently broke my lighted trailer hitch cover and was looking for a replacement. I bought my original one on ebay for $10 but could not find it for under $20. I did a google search and etrailers came up in the search. They had it for $10! I bought 2 because I keep on forgetting about the mounds of snow at my job and when I back into a spot I crush the receiver cover. Etrailer called me wondering why I was ordering 2 which I thought was very smart of them. They were making sure that someone wasnt purchasing an order with a stolen credit card. I called and thanked the person for doing that. I was so happy with the service and the pricing that I already recommended the site to a co-worker who asked me to order a different receiver cover for his Honda passport. By the way my cover is going on my 2003 Honda Element. The cover is great and better than the LED ones in my opinion. I had an LED one and when I had the first rainfall the thing shorted out. This one has a bulb in it. It is the CR-007 model cover. The site is fantastic, easy to navigate, great pictures and you get updated emails on the status on your order. Great people too! Thanks for the great experience! I will be a return customer, wait I already have, haha! -Keith
Murray, Cornwall, PRI  01/08/2008
Buying from etrailer was a great experience. People were friendly and helpful. Prices reasonable and prompt shipping.
Kevin, Pittsford, NY  01/08/2008
Very easy to find the hitch I wanted. Too many options for wiring. Great website overall. Have used them in the past and would recommend to a friend.
Dan, Centreville, MD  01/08/2008
Very professional, fast and order status via E-Mail....... Will order form etrailer again!!!! thanks dan
Michael, Torrance, CA  01/07/2008
Thank you for the excellent customer service.
John, Westerville, OH  01/07/2008
I ordered the hitch for my 2007 Honda Odyssey back in Nov of 2007 and today it was finally warm enought out in Ohio to install it. Im 68 years old and with the help of a floor jack I had it installed in 20 minutes. A tip for other Odysseys owners dont unhook the tailpipe as instructed let one end of the hitch rest on the pipe while jacking up the other end and installing the bolts then move the jack to the end with the pipe before removing pipe bracket.
Henry, Roswell, GA  01/07/2008
Always great service. Henry
Jon, Augusta, GA  01/07/2008
I checked all other ROLA dealers on the net and these guys were the cheapest. Thanks for the fast service and best price etrailer. Jon
Mike, Elbert, CO  01/06/2008
Etrailer.com is the only choice when it comes to this kind of equipment. An OEM hitch was going to be close to $250. I bought a better quality hitch for a little more than half. Great products at a great price with fast shipping. Why go anywhere else?
Randy, Florence, SC  01/06/2008
Just a note to let you know i recieved my cargo carrier for my 2008 Lincoln MKX. It arrived in a timely manner and all in order. The cargo carrier and light kit was a breeze to put together and performs very nicely. I will most definately use yall again and have sent others to visit your web site. Thanks....Randy
Don, Lansdale, PA  01/05/2008
Fast delivery. Hitch and wiring for my 07 Impala fit exactly as promised. Took me longer than 30 minutes but that was my problem.
Paul, Eaton Rapids, MI  01/05/2008
not only did i get my brake controller fot thirty dollars less than i would have at the dealer with info provided from e-trailer saved another fifty on istallation. thanks
Patrick, Roscoe, IL  01/05/2008
Order status and tracking comms are first rate!! AAAAAAA+++++
John, Kelso, WA  01/04/2008
Easy website from which to order. Fast shipping. Easy to track. Very pleased.
Matt, Trumbull, CT  01/04/2008
My item just shipped. Ordering was easy. Quick responses from customer support to ensure I was ordering all the correct pieces... the lowest cost compared to any other sites. Thanks!
Herb, Ogden, UT  01/04/2008
You guys are the cheapest and the whole web purchasing experience was great....
Daniel, Acushnet, MA  01/04/2008
thx! this is the second hitch I've purchased through you guys and your site is simple to use and saves me so much cash over what the dealers charge to install these items!
Scott, Noblesville, IN  01/04/2008
Man these guys are fast. I placed an order at 4:10 CST and had it shipped ground to Indianapolis. The stuff showed up the next day. Now thats service!
Terry, Antioch, IL  01/03/2008
Wanted to drop you a note to tell you how pleased I was with your product (thanks). Your customer service is outstanding and communication can best described as exceptional. Excellent company to buy from, great people to work with, and truly world class customer service. Thanks so much (first time customer guaranteed to return)
Lynn, Statham, GA  01/03/2008
this is great. my power scooter fits right on and it has freed me up to be able to go places by myself. I just put the scooter up the ramp, strap it in place, and I am off to the store! This was hassle free shopping and it was delivered in a timely manner. My husband a few bolts and I was good to go. Thanks a million and I will be sending my friends your way.
Kati, Red Rock, TX  01/03/2008
So far first class service. I made a mistake and they have fixed everything for me! My fault and they helped me out! Thanks!
Jeff, Saugus, MA  01/03/2008
Great...Your staff was very helpful to help place this order. Thanks again
Clay, Montgomery, IL  01/02/2008
Awesome experience, lightning fast.
Basil, Boca Raton, FL  01/02/2008
Great service. Answered all questions quickly and accurately. My second hitch in 3 years from Etrailer.
John, Wilmington, NC  01/01/2008
As usual, everything went well- placing the order to recieving the order in a timely manner. Love doing buisness with
John, Waverly, NY  12/31/2007
Simple, easy to find parts and the installation video was perfect. It let me know that I was purchasing exactly what I was looking for and I am sure will save me in installation time. Thank you etrailer.
Ken, Lower Burrell, PA  12/31/2007
fast shipping very happy with hitch A+
Mike, Anaheim, CA  12/30/2007
My online shopping with E-trailer has been a first class experience. There Site has tons of instructional info that helped me make the right choice in equipment for my towing needs. I will definetly be returning to E-trailer.
Michael, Acworth, GA  12/29/2007
Great Service, I got my order in about 2 days. I would highly recommend this company, and have already to a friend. Thanks for the great service.
Mike, Urbana, OH  12/29/2007
Super easy. Ordered items. Got them about 3 days later. WAY cheaper than my local guy. Very good fit. Will not go anywhere else when i need more trailer parts. Thank you, Mike
Fred, Paradise, NOV  12/28/2007
Superfast cross-border service. Highly recommended.
Debra, Corinth, MS  12/28/2007
Great price and fast shipping. Better price than local chain stores or auto parts stores.
Michael, Overland Park, KS  12/28/2007
Great products and pricing! I was very surprised to see how quickly my order was shipped and received. Great company to purchase from!
Joseph, Circle Pines, MN  12/28/2007
Thank you very much for a great hitch. It took me only 30 minutes to put it on, and another 30 minutes to set-up the light connections...For an hours work, I saved over $350 by doing it myself.. Thanks again, Joe
Lonnie, McMinnville, OR  12/27/2007
I am impressed, less than 24 hours from order to delivery. usually takes 1-2 weeks to get items by UPS. this impressive.
Keith, Apo, AE  12/27/2007
I thought that your website is easy to use. Your shippment on the same day was excellent.
Shannon, Mission Viejo, CA  12/27/2007
Easy site to navigate. Straight forward and fast check out process. Excellent communication in regards to order status and shipping info. Much better than I expected actually. An excellent purchase experience.
Lloyd, Dillsburg, PA  12/26/2007
My son and I installed the trailer hitch in about an hour, because of the tight fit, but everything went pretty smooth. The price was only 137.00 for the same hitch […] quoted at 220.00. Shipping was quick and the personal response email to tell me that it was in stock and shipped was great to get. You guys ROCK!!! Keep up the great work. I WILL be purchasing from you again soon!
Vernon, Kissimmee, FL  12/26/2007
Thank you for getting that out so incredibly fast.
Paul, Moody, TX  12/25/2007
Purchased a trailer hitch kit and ski carrier that I needed within 7 days. It only took 5 days and everything was received in good condition and the price I paid was the lowest I could find. Great buying experience. This the the second purchase from etrailer this year and I will look to etrailer.com the next time I need something for any of my vehicles.
Bob, Norwich, CT  12/25/2007
Everything was great... Easy ordering, good prices, fast shipping and good support. Thanks
Al, Houston, TX  12/24/2007
After looking at many trailer product retailers in Houston, I decided to give etrailer a try, as they were considerably more affordable than the many shops here locally. It was the best decision. etrailer was extremely easy to work with....great product.....great price....and fast deilvery. I highly recommend etrailer.
Lisa, Weatherford, TX  12/22/2007
The transaction was smooth and my husband loved the gift.
David, Windham, NH  12/22/2007
Ordered coupler that I couldnt find at any store in the area. Fast shipping and product was exactly as expected. I would highly recommend etrailer.
Chris, Orangevale, CA  12/21/2007
Great prices, easy site to use...All high quality products that arrived very quickly. I will absolutely use etrailer again!
Bruce, Columbus, IN  12/21/2007
the process was easy and delivery was as scheduled on time. Thanks
Clive, Crystal River, FL  12/21/2007
My Xterra hitch came yesterday and I had it installed in an hour! You have an excellent website, great images and descriptions of the ACTUAL products, very good prices and fast shipping. Thanks.
Marc, Madeira Beach, FL  12/21/2007
I have now order two separate times from Etrailer and both were shipped and delivered on time and quick. The items were exactly what I expected and appreciate the great service. I will always consider etrailer first when shopping for item I need that they carry. Thank you Marc
Drew, Castine, ME  12/20/2007
Excellent order notification process. They tell you when they get your order, when it will be filled, when it will ship, when it ships. Solid.
Joel, Omaha, NE  12/20/2007
I just wanted to thank you for the quick service on my order. I ordered a hitch cover for my son on Tuesday and received it today in good shape for Christmas morning. Ill pass positive words along about your company. Thanks again, and Happy Holidays!
Vince, Harrison Twp., MI  12/20/2007
wow! you guys are incredible. i guess this is why everyone on the Subaru forum recommends you. thank you so much for everything.
Jim, Orange Beach, AL  12/19/2007
I would use your site everytime! Excellent experience and your folks know what they are talking about.
Stan, Streetman, TX  12/19/2007
I have purchased several trailer hitches from e-trailer, and each time the experience was the same. Top notch!! Easy ordering,on time shiping and arrival,and a precision instalation. Everything lined up and fit perfectly. By far the best online purchase I have made!!Many thanks to your professional staff!!
Gene, Middleton, WI  12/19/2007
Very easy to install device, fast shipping, great tracking, highly recommend. Was able to share photos of installed device within an hour of the part being delivered!
Bruce, Kill Devil Hills, NC  12/19/2007
dear all: got it today........very surprised and very appreciated. wow, such service, thanks & happy holidays ! you have made my wife very happy to have this in the back of her Liberty !
Steve, Downingtown, PA  12/19/2007
Got everything. Should be a good Christmas for me. Thanks Great buying experience! Steve
Darrel, Barron, WI  12/18/2007
Thank You for the quick service!!
Eric, Chesterfield, VA  12/18/2007
I am amazed how quickly it is for them to gather all of my items up and then ship only 2 hours I have ordered them. I have used eTrailer before in years past and have always been impressed with the cost and quality of what they provide.
Steven, Santa Monica, CA  12/17/2007
I was very pleased with the ease of finding what I needed, the price and the ease of ordering.
Barry, North Charleston, SC  12/17/2007
Good product. Good price. Quick shipment.
Karen, Panama City, FL  12/17/2007
I had been looking for the item I ordered for about 3 years, no one seemed able to help me in this area, so I took a long shot and went to Google and typed in the name of what I was looking for, and right away I found etrailer, I called the 800 number and the young lady that was on the phone to me was great, she handled my order with the best efficiency, and courtsey, told me when my order would be in and emailed me with shipping info. today I got the notice that my product has been sent to me, and it will be here within 4 days, even through this holiday season. I will be able to give the gift for Christmas, and I am so very happy with etrailer I will be using them again, I reccomend them to anyone who wants fast efficient service, this is a great company. Keep up the good work.
David, Pittsburgh, PA  12/15/2007
Response and tracking was quick and great to see. Good variety of products. Very pleased with this experience.
John, Saltsburg, PA  12/15/2007
The best hands down- I wish I would have found them years ago. Good products-Good people- Fast shipping- and best of all a QUALITY product- BUY LOTS John
Neil, Festus, MO  12/14/2007
I ordered the Prodigy brake controler on Dec. 12 th and it was at my door on Dec. 14 th. Great job etrailer.com
Dana, Wittman, MD  12/14/2007
This is my 2nd time buying a hitch here. Great bunch of people.Very helpful,quick shipping and best of all price just right.Would recommend them to every one. THANKS
Bernie, Krakow, WI  12/14/2007
Quick processing, and delivery. reasonably priced very satisfied
Bill, Bucyrus, OH  12/14/2007
What a great company to do business with. User friendly ordering system, good follow-up and order tracking. Quality product. I have never had a trailer hitch that was so easy to install. Thanks for the great service. Bill
Gene, Orting, WA  12/14/2007
I have to say I was blown away when my parts arrived earlier today…Thanks again for a job done magnificantly.
Adam, Edenton, NC  12/14/2007
Excellent product selection, great prices, and outstanding service. Processing and shipping was super fast. I will definitely use etrailer again!
Larry, Grosse Ile, MI  12/14/2007
etrailer.com is the best online site I have ever dealt with. Your communications are nothing short of amazing, in both speed and clarity. Your products are great, reasonably priced, and shipping is extremely quick. I look forward to dealing with you in the future, as I have in the past. second time customer
Mark, Madison, MS  12/13/2007
WOW! Ordered at 5pm one afternoon and received shipping notice by 10:45 am the next morning. Great Customer Service!
Debbie, Eutawville, SC  12/13/2007
I was very pleased with the courtesy and the knowledge of the person we talked with. She handle our order in a very timely matter and did what she said she would do, which by the way is rare anymore
Ron, Mechanicsville, MD  12/13/2007
Thanks for everything. For the moment I ordered the lighting kit youve provided status on my order via e-mails. You guys have a first class operation. No complaints here - - Merry Christmas and Happy New Year.
Bob, Herndon, VA  12/13/2007
Wow. At the risk of sounding like a paid endorsement: service, shipping and communication were fantastic! Emails telling me it was in stock and that it was shipped. Kudos! Will definitely order next tow parts from eTrailer. Thanks.
Patricia, Las Vegas, NV  12/13/2007
I havent received my order yet but my experience so far has been very positive. The prices were very competitive & have had prompt responses to my questions via e-mail & have been updated frequently about my order. Would highly recommend at this point.
Enrique, San Francisco, CA  12/13/2007
good items, good prices and good honest people. Very simple. thank you
Marion, Trinity, TX  12/12/2007
Great prices, great service! Ordered Friday night and received both orders Wednesday afternoon. Doesnt get much better than that!!!
Adolfas, Lombard, IL  12/12/2007
Hitch is "under" my car already,and looks like was born together with my car. Thank You
Steve, Nashville, TN  12/12/2007
I just wanted to let you know that the hitch arrived safe and secure on Monday, and is now happily bolted to the bottom of my car. I will recommend etrailer.com without hesitation to anybody in the market for a hitch or any accessories.
Vince, Chicago, IL  12/12/2007
Shipping is super fast. I was so impress with the service. I will definitely shop here again. Thanks for great service.
Dan, Raleigh, NC  12/12/2007
Another good deal, will buy from again
Clifford, Upper Marlboro, MD  12/12/2007
All items were packed very well and arrived quickly! Thank you!
Brent, Charlotte, NC  12/11/2007
Dealing with E-Trailer is very smooth & very good value - these hitches are quite simple to install & they provide excellent advice, documentation & support - highly recommend them & will be sure to use them again in the future for my future vehicles.
Greg, Lynden, WA  12/11/2007
Couldnt be happier. Prompt courteous service and quick delivery.
Robin, Olathe, KS  12/11/2007
I never leave feedback but in a situation like this it is very necessary! Not only did etrailer have the item I wanted for less than anywhere else I shopped, the shipping was extremely fast! I purchased the item on a Sunday night and it was here by Tuesday afternoon! A million thanks!
Lynn, High Point, NC  12/11/2007
Ordered a Clemson Hitch cover. It arrived very quickly and for the right price. I would reccommed this site to anyone in a heart beat
Richard, Albuquerque, NM  12/11/2007
The transaction was fast. shipping was excellent. Some of the fastest. Product is of great quality. I would recommend this place to anybody. looking to buy from them again!
John, Hartville, OH  12/11/2007
I purchased a hitch from your company before and had a good experience. That good experience is why I have purchased an additional hitch for my wife's new van. Thank you for your prompt attention to my order.
Jimmie, Aptos, CA  12/10/2007
This is my second order from etrailer.com. This is a good site and I recommend it -- but as a former Missouri resident, this is what I would expect!
CJ, Alexandria, VA  12/10/2007
Got it. Looks good. Thanks.
Leon, Jacksonville, FL  12/09/2007
The product is great Hidden hitch class II receiver. Installation was easy on my Subaru Outback except for the charcoal canister bracket makes it tricky to position the hitch. eTrailer service was good. I would buy from them again
Barry, Carmel, NY  12/08/2007
Priced right and very fast shipping. Thank you for the great service and prompt shipping. The hitch went on in about a half hour as described. The dealer wanted $750 for this item when we bought our Honda. Your company is great and I will definitely buy from you guys again.
Jerry, Atwater, CA  12/08/2007
I was having a hard time on my computer placing my order so I called and the person had my order on the way in minutes. She even made sure that I was ordering the correct parts.
Mike, Raymore, MO  12/07/2007
I just wanted to express my satisfaction with your company. I ordered a $10 trailer adapter plus only $5 s&h online Tuesday afternoon. I received an order confirmation and then an order shipped confirmation within minutes of placing my order. On Thursday my order was delivered. I was totally surprised when I received it so quickly, and then again when I opened it. I was expecting an aftermarket low-end adapter. Instead I received a very high quality, name brand adapter complete with installation instructions and a catalog for future orders. What a super deal and outstanding customer service!! I have added your site to my favorites and will always check ETRAILER first when I need any trailer devices. Thanks again from a very happy customer. Youve treated a $10 customer like a millionaire!
Daniel, Westland, MI  12/06/2007
etrailer is fast, affordable and convenient way to shop. Received my order quicker than expected. I'd shop here again
Randy, Atlanta, GA  12/06/2007
Good experience all around. Good price, fast shipping, careful packaging, got the right items and the fit was good. I wrote for support and got a quick response that answered my questions exactly. These guys treated me right.
Amber, Evansville, IN  12/06/2007
Delivery was AMAZINGLY FAST!!! The item was better than I expected!
Ray, Fries, VA  12/06/2007
No better place to purchase towing products. Very good info. and shipping.
John, Parker, TX  12/05/2007
This was a great experience they are very customer service the best thank you.
Eugene, Acworth, GA  12/05/2007
A painless process to place an order on line. Shipping was super quick and the order arrived in about 2 business days. I will definitely buy from etrailer again.
Ken, Forney, TX  12/04/2007
Fast shipments, items seem to always be in stock, best prices I have found and I do a lot of comparison shopping. Have recommended the site to many others.
Cory, El Paso, TX  12/04/2007
I had an excellent experience. Friendly customer service over the phone, easy ordering online and expedited the order to get it out the door quickly. I will definitely share the positive experience I had and would recommend it to friends and family. Great Job and Great Product!
Stephen, Fort Collins, CO  12/04/2007
Absolutely FANTASTIC!! Easy to navigate website. Order was processed shipped lightning fast. Thanks!!
Michael, Stroudsburg, PA  12/04/2007
We are very happy. From placing the the order, To putting the hitch and bike rack on, which is very easy once you get the bolts loose on your own car The follow up e-mails the prompt shipping etc.This is an A+ all the way around.
Mike, Spring Valley, CA  12/04/2007
Wow, you guys are really on the ball. So far I'm very impressed.
Rod, Port Orange, FL  12/04/2007
very fast delivery. very satified. thank you. will order again.
Pete, Masontown, PA  12/04/2007
I regularly shop on-line and am singularly impressed with my experience with etrailer.com. Their customer and warehouse service was nothing short of phenomenal. I ordered on a weekend, was acknowledged immediately, was alerted of warehouse availability the next day, shipped the same day, and received on Wednesday. WOW!! It doesnt get any better than this.
Bill, Richmond, OH  12/03/2007
Thanks for the prompt and professional service.
Adam, Lafayette, LA  12/03/2007
Fast and easy website to use. Good service when called upon.
Jennifer, Kansas City, MO  12/03/2007
Great experience! Fast shipment, arrived exactly as expected.
Rene, Pittsfield, MA  12/02/2007
Etrailer.com is a GREAT company to do business with. They have great prices, fast shipping and arrival time. I would definately do business with them again in the future. Customer service reps were very polite and considerate too. Thanks etrailer.com for a wonderful shopping experience. Will do business again soon.
Timmy, Lake City, FL  12/01/2007
It was easy to find what i was looking for, and cheaper than anyone else, overall it was a great experience and i will shop with you again
Tara, Corona, CA  12/01/2007
It was fast and easy. I ordered it online and the next day it was shipped. Great service, they keep you updated with every detail.
Ed, Midway, KY  11/30/2007
Really great response. The item was in distribution and shipped in one working day. This is my second order from them, Great Service.
Tara, Auburn, WA  11/30/2007
I would definitely shop at etrailer.com again for parts for my husbands truck. They kept me posted daily until my order shipped which was in one day. Thank you!
Denise, Ridley Park, PA  11/29/2007
I was concerned when I came to your web site to make this purchase because my husband always asks for guy stuff every year at Christmas. Since I usually have no idea of what it is that Im even ordering for him, if the process becomes at all difficult or confusing, I always stop and just get a gift card which I hate to do because I feel it is impersonal. This purchase however, was so simple that I even dared to venture into the deal/clearance section where I found an additional item that I had planned to order from a different web site for a cheaper price so I ordered that too! This was probably the easiest gift purchase I have made online this season!
Ryan, Newton, KS  11/29/2007
The service was excellent, I even recieved the order a day early…I will buy again from this company. Thanks, Ryan
Clay, Milwaukee, WI  11/29/2007
I've purchased from e-trailer on a number of occasions and always appreciated the wide selection of products from which to choose. Website is easy to use. Customer service was helpful and responsive to a self-induced order error - they corrected my oversight in seconds.
Bob, Durham, NC  11/29/2007
Outstanding... quick response... Will use again and will tell other about you!!
Larry, Spring, TX  11/29/2007
Received the wiring harness and worked like a charm. No problem with install to my 08 Tacoma. Appreciate the good equipment and service.
Dawn, Newport, KY  11/28/2007
This is one of the best web sites i have bought anything from. My salesperson was extremely helpful. i will buy from this site again.
Adam, Elizabeth, PA  11/28/2007
Best prices on the net and great service!
Joan, American Canyon, CA  11/28/2007
Super service! Thank you.
Steve, Frackville, PA  11/27/2007
Fair pricing & great service with quick delivery.
Nancy, Poway, CA  11/27/2007
very prompt shipping...great prices...will do more business with you as the need arises....thanks, Nancy
Neil, Sumas, WA  11/27/2007
Etrailer in my opinion has the best prices for all types of trailer & truck parts. Their excellent customer service was prompt in shipping to Canada, tracking of shipment was very precise & even the replacement of an item that was damaged by the shipper. I will use them for all my trailer & truck parts purchases.
Bruce, Perkasie, PA  11/27/2007
Thank you. It has always been a pleasure to deal with your company. You and the other reps are knowledgeable or able to obtain an answer to my questions, and have always been extremely courteous. You all are to be commended
James, New Fairfield, CT  11/26/2007
The Experience Has Been Great.The People I Have Spoken To Have Answered Any Questions I may have had. I have Nothing But positive Thoughts About The Company. I Will Purchase again!!!!!!!
William, East Elmhurst, NY  11/26/2007
Order arrived in excellent condition. Exactly what I had hoped for. My Mitsubishi Mirage doesnt have a trunk light. I was able to retro-fit and tie in the license plate lights. I now have trunk lights. Many thanks.
Scott, Saint Augustine, FL  11/26/2007
Shipped fast, took awhile to receive because of Thanksgiving. I still give them 5 Stars
Tom, Frankenmuth, MI  11/24/2007
I love etrailer, period. They always have what I want and at the best prices on the web! Fast shipping and good communication. Your the best, etrailer!
David, Victorville, CA  11/23/2007
I ordered a Tekonsha Prodigy brake controller on thanksgiving morning and the next day I was informed that it was already shipped. great job , I will order from etrailer again
Ed, Boynton Beach, FL  11/22/2007
Easy place to shop. Fast delivery and great products. Very happy with my purchase.
Peter, Kiln, MS  11/21/2007
Incredibly fast service. Product excellent, fit vehicle perfectly.
Corey, Harrisburg, PA  11/21/2007
Superb transaction from start to finish. Received parts in only two days. Would deal with them again any day!
Richard, Findley, OH  11/21/2007
This is unreal I recived my wiring harness in less than 48 of making the order. I ordered 11-19-2007 at 4pm received 11-21-2007 3pm. Thank you so much and you can count on more orders from me in the future and I am telling my friends.
Tom, Brooklyn, NY  11/21/2007
I had a very good experience in my first time dealing with etrailer. I only waited this long to let you know because I needed to get the hitch i purchased installed and didnt want to jinx it. You guys are great in every respect. I bought the AUDI Q7 truck, the dealer price for the trailer hitch was $872.00 not incl. installation your price was $168. FANTASTIC! Then your shipping is phenomenal - it got to me quickly within a week... I will definately use etrailer in the future and recomend it to everyone i know. Thanks A satisfied customer
Bryan, Charlotte, NC  11/21/2007
Fast shipping and good buyer communication. I would reccomend this retailer.
Jim, Monongahela, PA  11/20/2007
I think etrailer.com is great. The prices are lower. I placed my order online at night and it was shipped the next day. Two days later I received my order. THANK YOU
Maxine, Santa Clarita, CA  11/20/2007
I was able to find what I wanted fast & it was shipped the same day. Im very pleased with the service.
John, Rocky Mount, NC  11/19/2007
I'll never travel all over town looking from one dealer to another just to find out the items I need are not in stock. ETrailer had it stock and shipped the same day!! Thanks!!