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Deng-Bo, Boulder, CO
05/14/2008
I bought a trailer hitch for my Toyota Sienna from etrailer.com. I am very happy about their service not only for price but also for their shipment time. I will buy other trailer parts from this company instead of car dealer.
Jim, Lincoln, CA
05/14/2008
Nothing left to chance. Emails, ability to track, prompt shipping, cant say enough about the service. I will highly recommend to anyone in need of their services.
Justin, Fort Worth, TX
05/14/2008
Good prices and very fast delivery. I received just two days after ordering and I only choose the UPS Ground option. Would use a again.
Michael, Salem, IL
05/14/2008
Everything was great! Received our hitch promptly, and within about 30 minutes of opening the box, had it installed and the lighting harness connected to our Vibe! Thanks for great service!
Dave, Plainsboro, NJ
05/14/2008
RE: Drawtite jeep hitch & 24x60 basket best price - Super fast shipping same day Excellent communication & personalized tracking Super heavy duty products/fit well and vey satisfied Would definitely recommend ETRAILER and will buy again. many thanks! Dave
Terry, Greensboro, NC
05/14/2008
I was very impressed with the website, ordering, processing, delivery and the ease of installing the hitch. I purchased a Draw-Tite class II hitch for a 1998 Subaru Brighton Wagon. Installed in about 45 minutes with out any problems.
Arnold, Greenwich, CT
05/13/2008
great customer service. great advice on what to buy. fast shipping.
Lindsey, Boise, ID
05/13/2008
I loved this site!! Trying to find a cover for my old truck hasnt been easy, until I found etrailer.com all the questions are answered and met my specific needs. THANKS
Jeff, Oak Creek, WI
05/13/2008
An excellent shopping experience - a great price, decent shipping rates and my order shipped the same day I ordered.
Craig, Hummelstown, PA
05/13/2008
Wow shipped an 1 1/2 hrs after I made my order. Even after the normal close of business
Dan, Porter, IN
05/13/2008
Great products, great price! Will definately be using etrailer again. Thanks!
Leonard, Smithville, MO
05/13/2008
From the young lady at the order desk to the shipping dept., this has to rate at the top of my experiences ordering online. What a great bunch of knowledgeable and informative staff. Ordered on Friday and received on Tuesday. Thanks.
Tom, Williamstown, WV
05/13/2008
Fantastic service, tracing and customer service. Product was as stated and delivered promptly in good condition
Steven, Bellevue, WA
05/13/2008
You are top notch at customer care!
Drew, Minneapolis, MN
05/12/2008
Friendly service. Easy to work with and inexpensive parts! Thanks!
Charles, Garland, TX
05/12/2008
Hitch arrived in good time. Installation was fairly easy considering I was doing it alone in my driveway. Good solid construction.
Harry, Yorba Linda, CA
05/12/2008
Wow! That was fast.
Steve, Townsend, MA
05/12/2008
Great, thanks for the quick turnaround. Steve
Amilcar, New York, NY
05/11/2008
Excellent customer Service. Great products at moderate prices. MEGA FAST SHIPPING
Kris, Cary, IL
05/10/2008
super fast delivery and OSU hitchcover came in great condition and looks great on our car! Thanks
Dixon, Casar, NC
05/09/2008
I received my hitch for my 2002 chevrolet tracker convertable today I had it on the car in 30 min. It was very easy to install it was shipped in a very nice package thanks.
Keith, Biscoe, NC
05/09/2008
Im taking this time to tell you at etrailer.com what a pleasant experience it was doing business with you. I order a lot off the internet and most experiences are mediocre at best. Not so with etrailer. Once I ordered, they kept me informed of every change in status. They were the cheapest and their service was excellent. I definitely will buy from them again.
Russell, Stoddard, NH
05/09/2008
Have purchased from etrailer before. Both times for unusual-fit hitches. They always have the items I need in stock, and at the lowest price.
Michael, Conifer, CO
05/09/2008
They are very professional and helpful. I had a question after I ordered and etrailer was very easy to get a hold of. I would highly recomend them.
Richard, Erie, PA
05/09/2008
Something I ordered on-line would have caused a delay in shipping and I immediately received a call from a real, live sales associate offering an alternate item to expedite the order. Awesome service! Ill be back!
Joe, Charleston, WV
05/08/2008
The carrier works and fits great with my electric scooter.
Steve, Enon, OH
05/08/2008
Received Ohio State cover in great shape and very quickly. It will make a nice gift for my daughters SUV. Thanks
Thomas, Baltimore, MD
05/08/2008
Excellent price and great customer service. Spoke to sales rep. to make sure item was received on time. She was friendly and helpful and a pleasure to deal with. Will definitely purchase from etrailer.com again.
John, East Strousburg, PA
05/08/2008
I highly recommend, very fast service , Good product. A very good company to deal with !!
Dave, Kalamazoo, MI
05/07/2008
friendly helpful service, super fast shipping, and a great deal! Etrailer.com will get my business again!
Chris, Webster, NY
05/07/2008
Good experience.
Jason, Colorado Springs, CO
05/07/2008
Received order in full only a couple days after ordering. After looking online I phoned in to clarify a few things. I wish I could remember the kind lady who assisted in the sale. Very knowledgable, and even called an installer to ensure I had everything I needed. The pricing is great as well, I compared online, and the total order was ~ $250 cheaper.. Free shipping as well. I just placed my second order, and am sure I will return again.
Hans, Montara, CA
05/06/2008
Your service is wonderful. I will recommend you to anyone needing trailer/towing supplies
Steve, Bethune, SC
05/06/2008
I cannot believe there are still companies out in the world that provide such wonderful customer service. I am so pleased with E Trailer and there curtious employees! The knowledge and desire they deliver to assist the customer is outstanding. I will never buy from anyone else when it comes to my trailer parts and acessories.The pricing is exceptional. I checked with my local RV dealer on this particular 5th wheel hitch, and could not even come close to matching your price. & I purchased the $ 48,000.00 RV from them Thankyou ETRAILER for being out there to serve the public as well as you do
Don, Oscoda, MI
05/06/2008
Great company, Fast shipping, I would recommend this Company to all my friends. Thanks a lot. Don
Bob, Jackson, MS
05/05/2008
Short note to tell you that your website is GREAT. More than enough information that allowed me to due my research and, I believe, make a really good decision…
David, Tallmadge, OH
05/05/2008
The overall process was wonderful. The product shipped when they said, arrived sooner than expected and was a perfect fit for what I ordered. I will be making another purchase very soon.
Eric, Kent, WA
05/03/2008
The customer service was excellent and the product shipped promptly.
Mary, Toledo, OH
05/03/2008
I was looking for replacement part for our truck trailering mirrors without ordering the whole mirror. With great courtesy I was told that it was possible. So I ordered two and the parts were on their way within the week. Thank you for making my life easier for towing.
Allan, Corona, CA
05/03/2008
The service was very good - trailer hitch arrived in just a few days and I was able to install it in about 2 hours. The Curt hitch is a very sturdy trailer hitch and I used it alot last week when I did some yard cleanup and was able to pull a 4x6 box trailer around with my CRV with no problems. Thanks
Jeremy, Waynesburg, PA
05/02/2008
Just got a hitch for my 2007 Honda CR-V and the install was very easy. The directions said it would be a 40 minute install but it only took about 30. You had to pull alot of plastic out in the cargo area to put the wiring harness on but it snapped right back in place.
Joe, Wichita, KS
05/02/2008
Prompt. Very friendly and helpful over the phone. Price right.
Gary, Lake City, MN
05/01/2008
I recently ordered a hitch for my 2008 Chevy HHR from etrailer. I can only say that it was one of the most pleasant experiences I've had purchasing something on the internet! First, your website was easy to use and VERY informative... The order got here in 4 days and it took me less than a hour to install the hitch and wiring kit. Locally, I was quoted a price of $350 for hardware, labor and tax. I did the job myself for $157.30. Please pass along my appreciation to your team for a job well done.
David, Iowa Park, TX
04/30/2008
I bought an electrical harness for a trailer hookup for my 2004 Toyota RAV 4. It arrived very quickly and I was able to install it with no splices in less than 20 minutes. The instructions were extremely easy to understand. The only tools needed were a Phillips and a flat screwdriver. Thanks a lot.
Dominick, Hagerstown, MD
04/30/2008
Customer service was helpgul, friendly, polite and very efficient. My order was shipped out even earlier than they quoted, which was a nice surprise. We will do business with etrailer.com in the future. Thanks.
Jim, Genoa, IL
04/30/2008
Awsome customer service, fast shipping, will continue to buy here.
Gerald, Choctaw, OK
04/30/2008
The service was excellent, very experienced customer service tech. helped me decide on exactly what I needed, very friendly and helpful. If the parts are as good as the service consider me a free advertisement! Gerald
Doug, Mosinee, WI
04/30/2008
AWESOME. Great customer service, fast shipping. Will buy from again. Many Thanks.
Gary, Medicine Lodge, KS
04/30/2008
I think this tester will serve my needs for a long time an shipping was quick thanks. Gary
Anthony, Waynesboro, PA
04/29/2008
Great Service
Mike, Rosendale, WI
04/29/2008
The bike rack that I ordered arrived quickly and was exactly as advertised. It assembled easily and seems to be of very good quality. This is my second experience with etrailer, and they take care of the customer extremely well. I will continue to purchase from them in the future.
Mike, Nashville, TN
04/29/2008
This is about my 4th or 5th time dealing with etrailer. Nothing but the best here,, best prices and BEST service. I ALWAYS get my stuff QUICK. In a time when most online companies seem to have lost all concern for the customer, this means a lot.
Ron, Wharton, NJ
04/29/2008
I am very pleased with the purchase I made, and the promptness of your customer service. Thanks
Greg, South Bend, IN
04/29/2008
I just wanted to let you know that I was able to easily install the hitch and harness on my 2005 Chrysler Town & Country this weekend. I am so pleased with my decision to purchase through etrailer.com that I had to let you know. I am not one to provide feedback. The service has to be exceptionally good or bad. Thank you.
Brad, Edmonton, AB
04/29/2008
Shipping was amazingly fast thank-you
Ian, Nashville, TN
04/28/2008
Loved the hitch 5-bike bike rack. Came quickly and is as advertised.
John, Allyn, WA
04/28/2008
I would highly recommend buying from etrailer! very easy to find the parts I was looking for, best price around and they shipped the same day. I will definitely shop again with etrailer!
Rick, West Bloomfield, MI
04/28/2008
My hitch and wiring harness were delivered on time and the instructions made them quick and easy to install. I recommend etrailer for your hitching needs.
Steve, Livermore, CA
04/28/2008
The people at etrailer are excellent. I ordered a new trailer hitch and wiring for my wifes car and needed it by the weekend. I let the folks at etrailer know and they rushed the order out in time for our boating trip. Not only that, but they kept me informed the entire time with no fewer than three emails freom three different people on their staff. Great customer service! Thanks etrailer!
Bill, Kokomo, IN
04/25/2008
I am very pleased with the service I have received from etrailer.
Israel, Boca Raton, FL
04/25/2008
Excellent pricing, service and delivery. Web site was easy to navigate and the information provided was accurate & useful Thank you
Chris, Lansdale, PA
04/25/2008
Great prices, great service, fast shipping, what else can I say!?!? Today, customer service is almost an oxymoran, but not with Etrailer.com. I ordered a wrong part and I received a phone call to let me know! Thats just awesome! Thank you very much!
Raymond, Sumas, WA
04/24/2008
I like this company. I wish more experiences were like this. I ordered my hitch in the evening and still got a live e-mail confirmation within an hour. On-line tracking was really handy so I knew when to pick up the order. The package arrived in perfect shape and it was double-boxed. I highly recommend doing business with etrailer.com
Fred, Rockton, IL
04/24/2008
Excellent rack - fit, finish and installation as well as fast delivery - only 2 1/2 days from order initiation. Very competitive price. Installed on motorhome 2 receiver.
Norman, Lone Tree, CO
04/24/2008
I wouldn't shop anywhere else.This is my third or fourth time buying from etrailer, these guy's are awesome!
Kim, Cedar Rapids, IA
04/24/2008
This was a great online transaction! Its always nice to hear that your order was received and when it shipped. I would gladly purchase from this company again, thanks!
Bryan, De Soto, KS
04/24/2008
I just wanted to let you know i received my j hawk today and I love it. It looks sweet on my yellow jeep thank you so much I will be shopping with e-etrailer again, bryan thanks again
Julie, Millersburg, OH
04/24/2008
Service was awesome!
Doug, Morris, IL
04/23/2008
Package was received on Monday!! Thanks for the fast delivery
Claude, Wauchula, FL
04/22/2008
Great price, quick delivery. Your all about customer satisfaction. Thank you for a pleasant shopping experience
Alan, Monument, CO
04/22/2008
Found what I wanted easily and priced right. Checkout was painless! Thanks etrailer.com.
Eric, Killeen, TX
04/22/2008
This trailer hitch came quick and it was perfect. Made just for my vehicle and only took 12 minutes to install. Thanks etrailer.
Michael, West Bend, WI
04/21/2008
Very pleased with this purchase and the service received was excellent. Quick shipment with helpful notifications and tracking. All items arrived in perfect condition.
Brian, Wellesley, MA
04/19/2008
No problems: product as advertised and instructions were accurate and easy to follow.
William, O'fallon, MO
04/18/2008
Everyone I dealt with at Etrailer was very polite and helpful. There was a delay in shipping my order due to two items being on back order. When I call to check on the status I received an answer quickly. I have purchased from Etrailer previously and will do so again should I need parts for my trailer in the future.
Don, Mesa, AZ
04/18/2008
I was completely satisfied with the towing lite kit. They not only had it in stock but also I had it in less than a week. In addition I saved alot of money by ordering thru etrailer.com. I will use the company again for sure. the ordering e-mail followup was outstanding. thanks
Craig, Palm Coast, FL
04/17/2008
Shipping was on-time and in perfect condition. Hitch was exactly as described, instructions and accessories were ready to go. Thanks for the quality parts at an awesome price. Will certainly buy from again!
Kyle, Garland, TX
04/16/2008
I ordered from etrailer.com after searching the web and found no one could beat their prices the free shipping was an added bonus and a nice surprise. Within three business days I had received my new hitch and installed it in our tow vehicle. I am very pleased with the price, ease of ordering, and quality of the product. I will definitely come to etrailer.com in the future for my towing needs.
Ray, Inman, SC
04/16/2008
Installed on 2007 Toyota Tocama. Hitch & wiring harness fit perfect. Had both installed in 1 hour. Great products Etrailer.
Paul, Pine Bush, NY
04/15/2008
WOW !!!! My order left the warehouse within hours... doesnt get much better than that !
Quicksilver, Loveland, CO
04/15/2008
Easy ordering, Fast shipping and hitch fit perfect.
Howard, Tranton, NJ
04/15/2008
Had a great experience ordering my trailer hitch over the phone. As promised, the products were at my doorstep in a timely fashion and the hitch was so easy to install. It was a pleasure doing business with etrailer. Great prices, products and service.
Wayne, Marlboro, NJ
04/14/2008
Hi, I wanted to compliment your recent product delivery. In additional to all else, I was able to install the hitch in 20 minutes. Halfway thru I had to tell my wife I was almost done and just needed to put the brakes back on, just for fun. Seriously, thanks again for perfect transaction.
Lailja, Bronson, FL
04/12/2008
we received our trailer hitches LOVE THEM!!!! THANKS!!! wondrous day to you and yours
Neil, Spencerport, NY
04/11/2008
No need for help, your web-site is awesome with pictures and instructions. As as QA manager, I see that you put your customer first. Others need to learn from your example. Received my trailer hitch and harness kit as stated from your company and no damage to the conatiner or contents. These are stories that you like to share with your employees Thanks again for a great product and service.
Tom, Bensalem, PA
04/10/2008
My overall experience with this merchant is wonderful, from the web -site, to delivery everything was clearly stated and delivered as promised. I will definately use ETrailer again, in fact I just did!!
Mark, High Ridge, MO
04/09/2008
I will be making more orders in the future. Very happy with website and the follow up emails thank you
Bruce, Bluff City, TN
04/09/2008
Again, great service from etrailer and on-time delivery by fed-ex...thanks for making affordable products available!
Patrick, Georgetown, TX
04/09/2008
Best online company I've dealt with so far. Quick delivery, affordable quality products- thats how things should be!!!
Francis, Lamarque, TX
04/09/2008
Ordered my hitch Apr. 3-recieved it yesterday afternoon Apr. 8. Installed it today with minimum troubleIm 83 yrs. old and my wife was the only help I had. Took a little longer than 40 minutes. If I had someone to help me lift it, it would have been a snap. WELL PLEASED. I'll try the lightng kit tomorrow.
Thom, Dingmans Ferry, PA
04/09/2008
I cant believe it but this is my 6th order from Etrailer. 2 hitches, 2 brake controllers, a bike rack and other odds and ends. Never a problem and always a good price, fast shipping and excellent communication. I send all my camping buddies to etrailer. 100 satisfied !
Charles, Eustis, FL
04/08/2008
Thank you. I will be doing more business with you in the future.
Gary, Carbondale, CO
04/08/2008
I received the hitch I ordered amazingly fast (2 days from order) and shipping upgrade just cost $7 for speeded up delivery! Unfortunately, it then decided to go from Spring back to Winter (life in the high country of the Colorado Rockies) and it took me a week to get at it. Install was a very, very precise fit, had to have a little patience to get the holes lined up, but they did and consequently, it is now one with my Pathfinder. Advice to other installers, the 4th hole that did not have a bolt in it (just 3 in the tie down) should have a bolt turned through it before you get the hitch in place (has factory paint and dirt in hole). On the negative side, the bizrate survey (yes, I was suckered by the $100. fish hook) only to find out it was just magazine subscriptions (why do you think I bought a hitch, to go read mags in the mountains, ha ha). Immediately after giving bizrate my email address, I started geting a lot of junk mail I had never had before. Now biz rate keeps sending me $100. offers to tell them I received the hitch and to fill out their survey. Just ask me yourself; your whole ordering, delivery, install instructions and fit were a 10 out of 10. I will use you again and recommend you to other camper owners! Thanks Gary
Ken, McDonough, GA
04/08/2008
I received my order in less time than expected, and my bike rack works flawlessly!
Ron, Cut Off, LA
04/08/2008
I've purchased from etrailer.com a few times now, and the ease of ordering from their online site is incomparable... as is their pricing, their email order confirmation, their shipping confirmation, and their shipping speed. They are highly recommended for any of your trailer-related needs!... Sincerely, Ron owner of two trailers
Thomas, Gilbertsville, PA
04/04/2008
Just wanted to say Thank You to your excellent customer service. I received a broken item with my last order and your customer service acted proptly to replace the item. I wish all web sites had a customer service department like yours, easy to reach and you actually get to speak to a person.
John, Maple Ridge, BC
04/03/2008
Just a note to thank you and the staff for your prompt response to my small order.
Jennifer, Arvada, CO
04/03/2008
Wow-hitch perfectly packaged along with wiring harness. Now to see if husband can install without complications! Great service, Thanks again.
William, Arlington, TX
04/02/2008
My wife just told me that the part came in today! Thanks for shipping it so fast.
John, Greensburg, PA
04/02/2008
Thank you very much for the info. The employees of your company are very attentive. Thanks again.
Ted, Godfrey, IL
04/02/2008
eTrailer is a great site and service is wonderful and appreciated. Ted
Brad, Evanston, IL
04/01/2008
Received the pair of Universal Fender Mount mirrors today, and wanted to say thanks for the fast service. These seem to be very well made mirrors, and I'm very pleased with their construction - even if there are virtually no assembly instructions. Figured it out myself with only a couple of washers leftover. Thanks again, Brad
Leo, Rocklin, CA
04/01/2008
Great! Thanks for the great fast service!
David, Cape Coral, FL
04/01/2008
Just wanted to let you folks know it was a great pleasure to do business with you. THANK YOU for your fast shipping and great pricing. Ill be sure to tell anyone and everyone I can about you!
Anita, Roswell, NM
03/28/2008
Just wanted to say thank you for your fast shipment. We received the order yesterday afternoon, installed everything in about 45 minutes, and hes ready to go pick up his trailer. Thank you again for your efficient and speedy service. I will recommend you to everyone I know!
Frank, Norristown, PA
03/28/2008
Just had to let you know, that your Delivery & service is amazing. I never thought I would receive my shipment so quickly. The quality of the items were top shelf. I will recommend e-trailer to all I know
Nick, Clintwood, VA
03/24/2008
Wow that was fast! Talk about exceeding my expectations! Thanks! Nick
Dave, Lagrange Park, IL
03/24/2008
Just a message to thank you for getting my order sent so fast! I actually received my hitch within 24 hours of ordering, even with 3-day shipping specified. It was easy to install and arrived in perfect condition. This is the second hitch I have ordered from you in the past couple of years and have found your service to be exceptional. I would gladly recommend you to anyone in the market for a great hitch. Thanks again.
Doug, Doling, MI
03/24/2008
I recently pruchased a Tekonsha Prodigy brake controler from E-Trailer. I couldnt believe it when it was delivered in 2 days. Also the ease of instalation surprised me, I had it installed and working in 45 minutes. Thanks E-Trailer, you helped me save a pile of money.
James, Baldwinsville, NY
03/24/2008
Received my hitch and it looks simple enough to install. I've purchased a few hitches in the past from you guys and never been disappointed with one yet. Thanks for the service.
Dale, Seguin, TX
03/20/2008
Just to have it with this quality is a great relief, I was expecting a lot less in quality for the price.. I can now go to the river, or any where there is water with out wandering if I will be able to take the 80 pound canoe off the truck.. I will highly recommened you to my freinds, and some I haven't met yet.. Dale
Scott, Blountville, TN
03/19/2008
Thanks for the updates, I received the windshield today and can't wait to put it on. :)
John, Nottingham, MD
03/11/2008
Etrailer people have been great in their service and reponding to keep the customer informed. Hey! Prices are exceptional too.
Roger, Cupertino, CA
03/11/2008
Again, you guys are awesome.
Rick, Clarksville, TN
03/09/2008
Wow got our hitch Friday and installed it this weekend. Excellent service and very prompt shipping have already mentioned your business to a couple friends who are looking for a trailer hitch. Thanks! Rick
Joe, Port Isabel, TX
03/08/2008
Just wanted to let you know that the box arrived on Friday and the installation of the hitch and the wiring harness was a "breeze"! Lined up perfectly and truly hassle free.
Terence, Houston, TX
03/06/2008
Thank you for your service.
Bill, Joplin, MO
03/06/2008
Good service is still alive at your business. I will be back to shop again!
Rosario, Seaford, NY
03/03/2008
I just received my shipment today and just wanted to let you know how happy i was dealing with your company.
Jim, New Haven, IN
03/01/2008
I wanted to tell everyone, Thank-You!! I placed my order last Sunday and it arrived in good working order with no damage on Wednesday. Everything was there that I had ordered. I am telling other folks about your great prices, accurate and speedy service. Keep up the good work!!
David, Greensboro, NC
02/28/2008
The item I ordered arrived on time and in great condition. My wife loves it on her Jeep i.e. gold-colored boat prop. It has helped her identify her vehicle in a multitude of similar rides. Thanks
Stephen, Annapolis, MD
02/20/2008
Many thanks, etrailer is, and certainly remains the single place I refer folks to when they have a need for trailer part/accessory/hitch !
Sam, Cape Coral, FL
02/19/2008
Thanx for quick shipping. I made it out on my new boat over the weekend
Bill, Woodlands, TX
02/18/2008
Ordered on Sunday - shipped on Monday. Great service.
Jerry, Bellefonte, PA
02/18/2008
Thanks, really is easy to install. Quick delivery.
Dale, Oregon City, OR
02/17/2008
It took me longer to find my tools than it took to install it.
Robert, West Plains, MO
02/15/2008
This is my definition of a perfect online buying experience! Great and useful website that made ordering super easy. Product was shipped and delivered very quickly and arrived in perfect condition. I was impressed with the way I was kept informed of my order status throughout the entire process. Will definitly order again and recommend to others. Thanks!
Harry, Walkersville, MD
02/15/2008
Service was courteous and quick. I received shipment in 4 days including weekend and everything was there. Fully satisfied.
Ralph, Colorado Springs, CO
02/15/2008
Just wanted you to know how happy I am with your service, & instructions for installation.
Jeff, Westport, CT
02/14/2008
Thank you for a great product. I ordered a Rola basket and cargo bag, and am very pleased with the quick delivery time. Everything showed up as expected. A+ shopping experience.
Chester, Paxinos, PA
02/14/2008
Great experience! The bike rack I got for $100 here is so much better in quality then the one I paid the same price in a retail sports store that lasted only 2 years. Shipping was reasonable and the product arrived in 3 days!
Joe, Chelmsford, MA
02/14/2008
Etrailer is very quick in shipping, very helpful with questions, and very competive pricing. Actually probally the best value around. I found same product at a local supplier who could not match Etrailer pricing for exact merchandise. They have top quality merchandise and anything I need related to my trailering needs will be purchased at Etrailer. I have made multiple pruchases and not one dislike with any of them.
Richard, Champlain, NY
02/14/2008
All questions have been answered and my order have been processed in quite a short time! Choice and prices are the best i coud find on the net.
Chuck, Dubois, PA
02/14/2008
Great quality, and fast shipping. Thanks etrailer
Dave, Albuquerque, NM
02/14/2008
I ordered a bike rack and multi-use ball mount for my 5th wheel trailer. The bike mount was exactly what I needed but the special ball mount was a super find. I pull a 4 wheeler on a trailer behind and the ball mount works fantastic, This is a great set up, and it was shipped within 3 days to boot. A++ for etrailer.
Marinus, Kalamazoo, MI
02/13/2008
Package arrived sooner than expected. Great price
Andrew, Ft. Benning, GA
02/13/2008
This company is fast with your order. I had my item shipped in less then 16 hours after ordering it. The site makes it easy to find what you need fast.
Kelly, Houston, TX
02/12/2008
I had done my homework but had one question. She knew right away and why it would work best. She added it to my existing on line order and expertly entered my payment data. The items shipped that same day. Great on line shopping experience & excellent customer service. I'll be back.
Ron, Poulsbo, WA
02/12/2008
Fantastic. The best I have delt with. Thanks
Jesse, Owasso, OK
02/12/2008
thank you very much i've already referred a couple of guys to purchase one from you as well
Michael, San Pablo, CA
02/11/2008
I was happy with my purchase. Easy, came when promised and everything fit.
Howard, Westminster, CA
02/11/2008
I have limited trailering experience, & that is several decades out of date! Of all the sites I looked at, yours left me feeling the most confident that I was choosing the right products for my somewhat oddball needs - a PT Cruiser and a small utility trailer. I like that you dont have Handling Fees as some others do. I want to know the costs up front. I could have purchased a hitch elsewhere for less, but not after the hidden charges were added in! Also your detailed information on the Modulite products allowed me to make an informed decision - NOT an uneducated guess as other sites would have had me doing! Your prompt shipping of my order - on Saturday - was great! Thanks, Howard
Thomas, Gretna, LA
02/11/2008
Great service! Received my complete order in 5 days. The merchandise is excellent. This was my second order with etrailer and I am very pleased with the merchandise and the service I received with both orders.
Rich, Patchogue, NY
02/10/2008
I fond the internet sight very helpful. I was able to get answers to all my questions. The on-line installation instructions and videos were very helpful. I felt as if I had done this installation before. Fast delivery. Rich
Wes, Archer, FL
02/10/2008
Good website, very satisfied
Jeff, Durham, NC
02/10/2008
Quick shipping 2 days even though I ordered after 3 PM. Excellent prices and customer service! Great instructions for quick and easy installation. Thank you!!!
Mitch, Jordan, NY
02/09/2008
Order shipped quickly. Great price. Website easy to use.
Roger, Plant City, FL
02/09/2008
I am delighted with the Trailar Hitch and Bike Rack that I purchased through Etrailer. It was a perfect fit for my Honda CRV. The products, delivery and handling was excellent. It was a very easier install. Thank You.
Julian, Culleoka, TN
02/08/2008
I ordered the Hidden hitch and wiring relays for my 2008 Titan on a Tuesday and they were sitting in my carport when I got home Thursday. The install took about 30 minutes with no big problems. I did have to use a small crowbar to align the front attachment holes with the frame holes but I expect that with anything thats been welded. Quality looked great with a really good finish. This was my first order from etrailer but Ill go there first from now on for my Titan parts. Also, within two hours of ordering, I received an email that the parts were in stock and then another email telling me they had shipped with the tracking information included.
Julian, Watkinsville, GA
02/08/2008
This was the third hitch we have purchased from you, and we have been very satisfied every time. Thank you for your help when ordering, fine service and courteous e-mails. It is so satisfying to deal with a business that provides the quality service you do.
Mark, Springfield, VA
02/08/2008
Couldnt be easier, shipment arrived within 3 days. I fitted the hitch in about 30 minutes plus 30 extra minutes for removal of a siezed 14mm bolt on the pickup and saved myself at least a couple of hundred dollars in the process. Thank you for great follow up and communication.
Allen, Brandon, MS
02/08/2008
Hey guys! Man this would have to be one of the best bargains around. Quick shipping, great customer service and good quality equipment. I am going to recommend all my buddies to you.
Bryce, Franklin, IN
02/08/2008
I ordered a new hitch and wiring harness kit through etrailer.com. I spoke with a pleasant service representative, and she took my information. She told me that she would e-mail me the confirmation of the order, then another e-mail would be sent when the order was shipped. I received both of these e-mails within 1/2 of an hour after our phone conversation. I was also told that my order would be at my house within 2-3 business days. This was a Tuesday evening around 7pm and the hitch was here the very next day before 24 hours were up. I was very amazed. My order was exactly right. All needed hardware was included. The instructional video is helpful for those who may not know how. I do work on cars for a living and I did not need the video, but it was a very nice touch to a wonderful experience. Everything went together quickly and painlessly. Thank you etrailer.com for taking care of me. You can rest assured that you have a lifelong satisfied customer. I will refer you to anyone I know in need of your services.
Howard, Ennis, TX
02/08/2008
That was fast , while I was asking a question , my order was shipped . Thank You
Michael, Brunswick, OH
02/07/2008
Absolutely outstanding service and fast shipping!
Gary, Plymouth, CT
02/07/2008
easy to navigate website, prompt shipping. Thank You
Eric, Fairfax, VA
02/07/2008
SOOOOOOOO.. HAPPYYYYY
Rich, Chatham,, NJ
02/07/2008
I was very impressed with etrailer, I had called your help desk twice before placing my order and was very impressed with a pleasant human voice that answered my questions. The items were shipped as promised and arrived within the time frame promised. A GREAT company to deal with, I would certainly recommend them to anyone!!!
Dan, Coffeyville, KS
02/07/2008
Your service was excellent. Thanks. Dan
John, Akron, NY
02/06/2008
etrailers customer service is 2nd to none. ... WILL DEFINATELY SHOP HERE AGAIN.
Jack, Eagle Lake, FL
02/06/2008
I ordered a Electric Brake Controller on Feb 1 and had it in my hand by noon feb6 I am very happy with the service I Received Thanks etrailer
John, Blanchard, OK
02/05/2008
Excellent service from your company all around. You are on my list for future needs.
Jim, Wake Forest, NC
02/04/2008
Very convenient website, after shopping around, found etrailer.com had the lowest prices. Will shope here again !!!!
John, Omaha, NE
02/04/2008
You are very easy to work with. Your web page is layed out to make it easy to find what you are looking for.
Miguel, Saint Charles, MO
02/04/2008
I was very impressed by the amount of information available on this web-site. Lots of useful information, including installation instructions as well as detailed pictures of all the components that I was purchasing were included. The ordering process was easy and communication after the order was great.
Ken, Melbourne, FL
02/03/2008
From the initial order to the arrival of the products the service was outstanding even though I had to request a change a few hours after my order. Also, extra care was taken to package my order so that nothing was damaged. I will buy all my future trailer needs from etrailer. These good folks know what customer service is all about!
Kelly, Aberdeen, SD
02/02/2008
I have a 2005 Honda Odyssey. The local dealership wanted $570 to install a hitch and wiring. They warned me only to use Honda parts. They were trying to scare me into using them. Everything from Etrailer.com worked great and it was easy to install with the help of your videos on the site. Im very satisfied with the parts and the pride of doing it myself. Im an average person who can do routine oil changes so your instructions were clear. Thank you, Kelly
Fred, Tucson, AZ
02/01/2008
It was a pleasure ordering the Bully bed clamps. They arrived right when they said they would and they fit very well. Id recommend this company to anyone.
Paul, Alachua, FL
02/01/2008
Ordered a hitch install kit on Sunday and it was delivered by Thursday afternoon. Just hope the guys at etrailer.com show up on Saturday to help with the install. Flawless ordering on the web! Great web site too.
Dennis, Chino Hills, CA
02/01/2008
Awsome service and updated order confirmations! Simply the best online retailer I have done business with. Keep up the good work.
Judy, Grantville, GA
02/01/2008
Excellent service....ordered on Monday, received Thursday....and that was across country. Also excellent communication from your shipping dept. Thanks
Bernie, Tempe, AZ
02/01/2008
from the 1st phone call to the email updates, this is a very professional company. thank you
Joachim, Houston, TX
01/31/2008
Informative web pages, great price, quick shipping... all adds up to excellent service!
Ally, Montgomery, AL
01/31/2008
I think the shipping was extremely fast and the website is very easy to access
Roger, Cupertino, CA
01/31/2008
You guys are awesome ... I love it. I'm excited because I need it for weekend Feb 9-10 race. Your email follow up is great for me. Great job! Because of your process and communication I've already turned on a friend of mine who will be purchasing the same thing. Thanks again. Roger
Omar, Bakersfield, CA
01/31/2008
etrailer is great. I ordered a hitch it shipped the same day and was at my house within a week.
Dave, Mountain Home, AR
01/30/2008
What do I think??? A+A+ that what!!!! Placed my order on line on a Sunday night. Monday at 8am I got an email that my order was received. At 10am I get another email saying that my order HAD BEEN SHIPPED!!! Using the tracking # you supplied, my order was delivered on time just as I was told. My order was complete and very well packed. It was a real pleasure doing business with such great people. If it sounds like Im happy-I AM.
Bill, Katy, TX
01/30/2008
The best online shopping experience I've ever had!
Joe, Las Vegas, NV
01/30/2008
Excellent experience. etrailer.com has customer service down pat. the price was great, the product was in stock and shipped right away. I recieved the product exactly when expected. I was amazed at the quality and ease of use. I will definately recommend etrailer to all my family and friends. Its not that often that you get a warm and fuzzy feeling from a purchase. Thanks for the great experience!
Max, Springerville, AZ
01/30/2008
thanks good service!
David, Concord, NH
01/29/2008
Wow! I got exactly what I ordered and in less than a week. I Saw a similar hitch set up at other sites for a hundred dollars or more... you cant go wrong.
Janis, Freeland, MI
01/29/2008
Got the hitch today. Very well prepped and boxed! It fit my 2008 Vibe perfectly. Holes lined up exactly to the vehicle with no rock or wobble to the fit. [..] could take lessons from you on how to package a hitch for UPS delivery. I had to send 2 back to them and then gave up and asked for a refund. Your business gets my recommendation! Thanks
Larry, Roswell, GA
01/28/2008
You are the best.
Brad, Lexington, SC
01/28/2008
Outstanding service! Ordered on Tuesday, shipped on Wednesday and arrived at my door on Thursday via standard UPS Ground shipping. Highly recommended!!
Drew, Louisville, OH
01/28/2008
Thanks for the great turn time and wonderful customer service.
Brian, Warner Robins, GA
01/28/2008
I was most impressed with the speed in which I received my order. You just cant beat a fast, best price, and accurate order!
Thomas, Wausau, WI
01/28/2008
One of the best sites I've ever dealt with. Ordered on a Thursday recvd on Monday. Install was as advertised. Great product, will order from you again. Thanks!
Courtney, Freehold, NJ
01/25/2008
The sales associate I spoke with was very, very helpful. I know very little about cars/trucks and, in my opinion, he went above and beyond to help me determine what I needed to buy! Thank-you so much for your help and especially for your speedy shipment! : I will definitely buy from this company again.
Myron, Hamilton, NJ
01/25/2008
I got my trailer hitch and wiring harness in 4 days, and had it hooked up in 20 minutes. Great product, great price and great sevice. I will tell my friends about this web page.
Peter, Chicago, IL
01/24/2008
My experience with etrailer was fantastic... But thanks I will reccommend etrailer to others. You have a customer for along time. Thank you for your prompt and professional service.
Matthew, Bedford Hills, NY
01/24/2008
Thank you! I have to say that e trailer has impressed me. The prices, the speed of the shipment, the quality of the packing....wow!
Greg, Lansdowne, PA
01/24/2008
My hitch came in the mail yesterday, I had it on my truck in 30 min, I will do business with you again
Michael, Brunswick, GA
01/24/2008
Excellent experience! Purchased cargo carrier and had immediate feedback and received the item via motor freight 2 days after shipment. Would recommend etrailer.com to anyone
Jim, Grand Rapids, MI
01/24/2008
Part arrived very quickly. Part was exactly as described - and the installation kit even has some Fish Wires included. I'll definitely be a repeat customer!
Chris, Henderson, TX
01/24/2008
Just ordered a fifth wheel hitch cover two or was it three, days ago, and it has already been delivered. It works perfectly, I am extremely pleased, and it sure does beat what [..] was offering. Thanks for super great service, and a good product. Ill do business with you folks again for sure!
Richard, Boca Raton, FL
01/24/2008
It was a professional experience dealing with your company for the first time. Your knowledge of the product was precise and accurate.Your response back was immediately and informative. when the product was to be delivered and how to track the product from destination to destination. I will be using your company in the near future. Its refreshing to have people that are on top of thing as your company is
Robert, Fresno, CA
01/23/2008
I've had several transactions with e-trailer, even a returned product. I've had great service every time. I will continue to shop here as the prices are good and the selection is also.
Robert, Brightwaters, NY
01/23/2008
ordering was fast, easy and very quick turn around
Joseph, Williamston, SC
01/23/2008
My shopping experience on e-trailer.com was phenomenal! Most online stores go to great length to restrict shoppers from directly accessing customer support whereas e-trailer advertises their phone number with an open request one which I used twice to be sure I was buying the right weight-distribution system for my needs. Once I placed my order, I received notice that all items were in stock & would be shipped shortly, and before the end of the day I received another email that all my items were shipped! Great prices, terrific customer service, and fast delivery a winning combination that'll keep me coming back.
Nick, Kerhonkson, NY
01/22/2008
It a pleasure to do business with etrailer...I have placed my second order with them and just like the first order, it was shipped on the same day, and the scheduled delivery is right on schedule, I would recommend etrailer to everyone I know without batting an eye...Thanks again for your prompt service...Nick
Woody, Jones Creek, TX
01/22/2008
Thanks....You guys are effecient! Quite efficient, with excellent communication. The trailer hitch I ordered was shipped within a couple of hours of my ordering it.
Bob, Kansas City, KS
01/22/2008
The experience with etrailer.com was more than you get from other online shopping. I recieved immediate response and confirmation. Ordered one day received the next. Thanks
William, Richmond, TX
01/22/2008
Just wanted to take a minute and express my gratitude for your excellent the Courtesy, Prompt Service and Attention to Detail. Thanks again, William
Jim, Marysville, OH
01/22/2008
I ordered my hitch late Friday afternoon and it shipped the same day. I just finished installing it in 30 deg weather. It took me about 10 mins...I was very impressed with my etrailer experience.
Ernesto, Suffolk, VA
01/21/2008
Easy surfing website. All items were match by the system to my vehicle and needs. Quick shipment.
Rodney, Des Moines, IA
01/19/2008
I found every thing I needed and the install sheets helpedwith want I wanted to get.
Mike, Fort Worth, TX
01/19/2008
Wow! My order really got here fast. I dont normally leave feedback because the experience is normally routine. I order and in 6 or 7 days, sometimes more, my package would arrive. But when UPS arrived at my door on the 4th morning after I had ordered and got free shipping. My jaw dropped and I was blown away. Thank you Etrailer. You will be seeing my name and address again. Mike
Joe, Bel Air, MD
01/19/2008
EXCELLENT !!. Product as expected, Shipping fast. Had a problem with a broken bolt on my vehicle. Someone knowledgeable asswered the phone and went out of their way to help me. GREAT Service !!
Bob, Upland, CA
01/18/2008
Hidden Hitch and Wiring Kit arrived in less than a week in perfect wrapped condition. Now in process of installing on new Jeep Patriot and will show final installation when finished. Thanks for your excellent transaction and communication . . Highly Recommended !!!
Don, Rindge, NH
01/18/2008
Great product Great job. Thanks Don
Donald, Friedens, PA
01/18/2008
very good prices, rack came with very easy to follow instructions, very easy to assemble, fast shipping. Thanks
Thomas, Columbia, SC
01/18/2008
i think this is a very good website. easy to navigate and find stuff. customer service is very nice and knowledgable. will be buying more stuff from here.
Rick, Lake Forest, CA
01/18/2008
I've ordered a couple of items from etrailer.com over the course of several months. The servicing of the orders was fast, the notification of shipping and ability to track was timely, and the quality of the products excellent. Highly recommended! I'll be back.
Don, Lawtey, FL
01/17/2008
Talk about super fast shipping! With low prices to boot.
Frank, Manchester, NJ
01/17/2008
Great price, great shipping, great product. A+
Rob, Erie, CO
01/17/2008
I just wanted to send a quick note to say thanks for the unbelievable service I received on my order! My hitch and accessories were delivered exactly 48 hours after they were ordered - which by itself is pretty extraordinary ... Also, you have the best prices on the internet and your competition couldn't come within $50 of what I paid at etrailer.com for my package! Thanks again; you've got a customer for life here!
Kenny, Roanoke, VA
01/17/2008
Just want to thank you for the fast service, that was fast. Kenny
Jeff, Spartanburg, SC
01/16/2008
Thanks. I couldn't be happier! eTrailer is at the top of my list for trailer parts.
Debbie, New Lenox, IL
01/16/2008
I ordered on sunday and received hitch & wiring tues. afternoon, cant ask for better service than that ! Thanks
Jim, Victoria, BC
01/16/2008
etrailer is one of the best sites i have visited for awhile. The product was easy to find, and communication was excellent after the purchase...thanks.
Sergey, Cordova, TN
01/16/2008
Shipping was incredibly fast! Great rack too. Thanks
Milt, Richfield, MN
01/15/2008
The order was shipped quickly and the delivery was on the day on the tracking. Very pleased with the service and the product.
Jeremy, Oregon, WI
01/15/2008
You guys ship fast. I was very satisfied with that. The installation of the hitch and wiring was extremely easy. I think I had the whole project completed in about an hour. Thank again.
Ernesto, Mission, TX
01/15/2008
I live in Texas. I ordered a tow hitch for my brand new vehicle. I was impressed with the equipment which fit my vehicle to a t without detracting from its appearance It was easy to install. I was also impressed with the user friendly website as well as the quick shipping. I will continue to do business with you for my future needs.
Dave, Kunkletown, PA
01/14/2008
excellent and fast prompt shipping thank you. will definately use your site in the future for my trailer/towing needs.
Sal, Oceanside, CA
01/14/2008
Excellent service, very informative and very quick response to my questions. Thank you and it was great placing my order with you. If the need arises, I would order from you again. Sal
Grant, Gresham, OR
01/14/2008
Exactly what was advertised. I was able to install the trailer hitch in about twenty minutes. The wiring harness was a bit more challanging, it took about 3 hours, but most of the time was spent figuring how to remove the trim panels without breaking something. The instructions were complete, clear and exactly on target.
Chris, Nashville, TN
01/13/2008
Good prices, excellent follow-up and fast shipping a pleasant experience.
Sherry, Berlin, MD
01/12/2008
Great products....hitch went on perfect and straps were good quality.
John, Chappaqua, NY
01/12/2008
Excellent shipping and I highly recommend them.
Jon, Ovilla, TX
01/10/2008
I was very surprised at the fast internet order to front door delivery time....we are talking Nascar fast. Ordered on a Monday, received the product on Wednesday. Not only was the price the best I could find, but the over all experience was fantastic. I would rate etrailer.com perfect score.
Jerome, Massillon, OH
01/10/2008
This was my first purchase from etrailer and I will recommend them to anyone. Etrailer was very competitively priced and my item shipped the same day! I received my item within 2 days and had 2 emails showing me the states of my item. NICE JOB ETRAILER and thank you!
Lauren, Harahan, LA
01/10/2008
Great product and fantastic service! The hitch cover is wonderful. I had the opportunity to speak with someone in Customer Service prior to ordering it and she was very polite and helpful. The shipping was extremely quick. The hitch cover was shipped the same day I ordered it and I had it installed on my truck 2 days later. It just doesnt get any better than this. Thanks so much and keep up the great work!
Gary, Ithaca, NY
01/10/2008
I have been looking for a hitch cover for my 2007 Ford Escape for for close to a year. As it has a 1-1/4 inch opening I've found very few places to purchase one. Your selection was amazing, prices were much less than other places and the delivery time was fast. As soon as i received my 1st cover I immediately ordered another one!
Michael, Miami, FL
01/10/2008
After having installed a […] harness that didnt work, I was thrilled to find your site. Cant wait to get and install the harness on my Pacifica.
Nashim, Charlton, MA
01/09/2008
Great Customer Service, Quick response Professional replies. In a world of outsourcing... its nice to be treated like a valued customer and not just a number.
Keith, Mahopac, NY
01/09/2008
I recently broke my lighted trailer hitch cover and was looking for a replacement. I bought my original one on ebay for $10 but could not find it for under $20. I did a google search and etrailers came up in the search. They had it for $10! I bought 2 because I keep on forgetting about the mounds of snow at my job and when I back into a spot I crush the receiver cover. Etrailer called me wondering why I was ordering 2 which I thought was very smart of them. They were making sure that someone wasnt purchasing an order with a stolen credit card. I called and thanked the person for doing that. I was so happy with the service and the pricing that I already recommended the site to a co-worker who asked me to order a different receiver cover for his Honda passport. By the way my cover is going on my 2003 Honda Element. The cover is great and better than the LED ones in my opinion. I had an LED one and when I had the first rainfall the thing shorted out. This one has a bulb in it. It is the CR-007 model cover. The site is fantastic, easy to navigate, great pictures and you get updated emails on the status on your order. Great people too! Thanks for the great experience! I will be a return customer, wait I already have, haha! -Keith
Murray, Cornwall, PRI
01/08/2008
Buying from etrailer was a great experience. People were friendly and helpful. Prices reasonable and prompt shipping.
Kevin, Pittsford, NY
01/08/2008
Very easy to find the hitch I wanted. Too many options for wiring. Great website overall. Have used them in the past and would recommend to a friend.
Dan, Centreville, MD
01/08/2008
Very professional, fast and order status via E-Mail....... Will order form etrailer again!!!! thanks dan
Michael, Torrance, CA
01/07/2008
Thank you for the excellent customer service.
John, Westerville, OH
01/07/2008
I ordered the hitch for my 2007 Honda Odyssey back in Nov of 2007 and today it was finally warm enought out in Ohio to install it. Im 68 years old and with the help of a floor jack I had it installed in 20 minutes. A tip for other Odysseys owners dont unhook the tailpipe as instructed let one end of the hitch rest on the pipe while jacking up the other end and installing the bolts then move the jack to the end with the pipe before removing pipe bracket.
Henry, Roswell, GA
01/07/2008
Always great service. Henry
Jon, Augusta, GA
01/07/2008
I checked all other ROLA dealers on the net and these guys were the cheapest. Thanks for the fast service and best price etrailer. Jon
Mike, Elbert, CO
01/06/2008
Etrailer.com is the only choice when it comes to this kind of equipment. An OEM hitch was going to be close to $250. I bought a better quality hitch for a little more than half. Great products at a great price with fast shipping. Why go anywhere else?
Randy, Florence, SC
01/06/2008
Just a note to let you know i recieved my cargo carrier for my 2008 Lincoln MKX. It arrived in a timely manner and all in order. The cargo carrier and light kit was a breeze to put together and performs very nicely. I will most definately use yall again and have sent others to visit your web site. Thanks....Randy
Don, Lansdale, PA
01/05/2008
Fast delivery. Hitch and wiring for my 07 Impala fit exactly as promised. Took me longer than 30 minutes but that was my problem.
Paul, Eaton Rapids, MI
01/05/2008
not only did i get my brake controller fot thirty dollars less than i would have at the dealer with info provided from e-trailer saved another fifty on istallation. thanks
Patrick, Roscoe, IL
01/05/2008
Order status and tracking comms are first rate!! AAAAAAA+++++
John, Kelso, WA
01/04/2008
Easy website from which to order. Fast shipping. Easy to track. Very pleased.
Matt, Trumbull, CT
01/04/2008
My item just shipped. Ordering was easy. Quick responses from customer support to ensure I was ordering all the correct pieces... the lowest cost compared to any other sites. Thanks!
Herb, Ogden, UT
01/04/2008
You guys are the cheapest and the whole web purchasing experience was great....
Daniel, Acushnet, MA
01/04/2008
thx! this is the second hitch I've purchased through you guys and your site is simple to use and saves me so much cash over what the dealers charge to install these items!
Scott, Noblesville, IN
01/04/2008
Man these guys are fast. I placed an order at 4:10 CST and had it shipped ground to Indianapolis. The stuff showed up the next day. Now thats service!
Terry, Antioch, IL
01/03/2008
Wanted to drop you a note to tell you how pleased I was with your product (thanks). Your customer service is outstanding and communication can best described as exceptional. Excellent company to buy from, great people to work with, and truly world class customer service. Thanks so much (first time customer guaranteed to return)
Lynn, Statham, GA
01/03/2008
this is great. my power scooter fits right on and it has freed me up to be able to go places by myself. I just put the scooter up the ramp, strap it in place, and I am off to the store! This was hassle free shopping and it was delivered in a timely manner. My husband a few bolts and I was good to go. Thanks a million and I will be sending my friends your way.
Kati, Red Rock, TX
01/03/2008
So far first class service. I made a mistake and they have fixed everything for me! My fault and they helped me out! Thanks!
Jeff, Saugus, MA
01/03/2008
Great...Your staff was very helpful to help place this order. Thanks again
Clay, Montgomery, IL
01/02/2008
Awesome experience, lightning fast.
Basil, Boca Raton, FL
01/02/2008
Great service. Answered all questions quickly and accurately. My second hitch in 3 years from Etrailer.
John, Wilmington, NC
01/01/2008
As usual, everything went well- placing the order to recieving the order in a timely manner. Love doing buisness with
John, Waverly, NY
12/31/2007
Simple, easy to find parts and the installation video was perfect. It let me know that I was purchasing exactly what I was looking for and I am sure will save me in installation time. Thank you etrailer.
Ken, Lower Burrell, PA
12/31/2007
fast shipping very happy with hitch A+
Mike, Anaheim, CA
12/30/2007
My online shopping with E-trailer has been a first class experience. There Site has tons of instructional info that helped me make the right choice in equipment for my towing needs. I will definetly be returning to E-trailer.
Michael, Acworth, GA
12/29/2007
Great Service, I got my order in about 2 days. I would highly recommend this company, and have already to a friend. Thanks for the great service.
Mike, Urbana, OH
12/29/2007
Super easy. Ordered items. Got them about 3 days later. WAY cheaper than my local guy. Very good fit. Will not go anywhere else when i need more trailer parts. Thank you, Mike
Fred, Paradise, NOV
12/28/2007
Superfast cross-border service. Highly recommended.
Debra, Corinth, MS
12/28/2007
Great price and fast shipping. Better price than local chain stores or auto parts stores.
Michael, Overland Park, KS
12/28/2007
Great products and pricing! I was very surprised to see how quickly my order was shipped and received. Great company to purchase from!
Joseph, Circle Pines, MN
12/28/2007
Thank you very much for a great hitch. It took me only 30 minutes to put it on, and another 30 minutes to set-up the light connections...For an hours work, I saved over $350 by doing it myself.. Thanks again, Joe
Lonnie, McMinnville, OR
12/27/2007
I am impressed, less than 24 hours from order to delivery. usually takes 1-2 weeks to get items by UPS. this impressive.
Keith, Apo, AE
12/27/2007
I thought that your website is easy to use. Your shippment on the same day was excellent.
Shannon, Mission Viejo, CA
12/27/2007
Easy site to navigate. Straight forward and fast check out process. Excellent communication in regards to order status and shipping info. Much better than I expected actually. An excellent purchase experience.
Lloyd, Dillsburg, PA
12/26/2007
My son and I installed the trailer hitch in about an hour, because of the tight fit, but everything went pretty smooth. The price was only 137.00 for the same hitch […] quoted at 220.00. Shipping was quick and the personal response email to tell me that it was in stock and shipped was great to get. You guys ROCK!!! Keep up the great work. I WILL be purchasing from you again soon!
Vernon, Kissimmee, FL
12/26/2007
Thank you for getting that out so incredibly fast.
Paul, Moody, TX
12/25/2007
Purchased a trailer hitch kit and ski carrier that I needed within 7 days. It only took 5 days and everything was received in good condition and the price I paid was the lowest I could find. Great buying experience. This the the second purchase from etrailer this year and I will look to etrailer.com the next time I need something for any of my vehicles.
Bob, Norwich, CT
12/25/2007
Everything was great... Easy ordering, good prices, fast shipping and good support. Thanks
Al, Houston, TX
12/24/2007
After looking at many trailer product retailers in Houston, I decided to give etrailer a try, as they were considerably more affordable than the many shops here locally. It was the best decision. etrailer was extremely easy to work with....great product.....great price....and fast deilvery. I highly recommend etrailer.
Lisa, Weatherford, TX
12/22/2007
The transaction was smooth and my husband loved the gift.
David, Windham, NH
12/22/2007
Ordered coupler that I couldnt find at any store in the area. Fast shipping and product was exactly as expected. I would highly recommend etrailer.
Chris, Orangevale, CA
12/21/2007
Great prices, easy site to use...All high quality products that arrived very quickly. I will absolutely use etrailer again!
Bruce, Columbus, IN
12/21/2007
the process was easy and delivery was as scheduled on time. Thanks
Clive, Crystal River, FL
12/21/2007
My Xterra hitch came yesterday and I had it installed in an hour! You have an excellent website, great images and descriptions of the ACTUAL products, very good prices and fast shipping. Thanks.
Marc, Madeira Beach, FL
12/21/2007
I have now order two separate times from Etrailer and both were shipped and delivered on time and quick. The items were exactly what I expected and appreciate the great service. I will always consider etrailer first when shopping for item I need that they carry. Thank you Marc
Drew, Castine, ME
12/20/2007
Excellent order notification process. They tell you when they get your order, when it will be filled, when it will ship, when it ships. Solid.
Joel, Omaha, NE
12/20/2007
I just wanted to thank you for the quick service on my order. I ordered a hitch cover for my son on Tuesday and received it today in good shape for Christmas morning. Ill pass positive words along about your company. Thanks again, and Happy Holidays!
Vince, Harrison Twp., MI
12/20/2007
wow! you guys are incredible. i guess this is why everyone on the Subaru forum recommends you. thank you so much for everything.
Jim, Orange Beach, AL
12/19/2007
I would use your site everytime! Excellent experience and your folks know what they are talking about.
Stan, Streetman, TX
12/19/2007
I have purchased several trailer hitches from e-trailer, and each time the experience was the same. Top notch!! Easy ordering,on time shiping and arrival,and a precision instalation. Everything lined up and fit perfectly. By far the best online purchase I have made!!Many thanks to your professional staff!!
Gene, Middleton, WI
12/19/2007
Very easy to install device, fast shipping, great tracking, highly recommend. Was able to share photos of installed device within an hour of the part being delivered!
Bruce, Kill Devil Hills, NC
12/19/2007
dear all: got it today........very surprised and very appreciated. wow, such service, thanks & happy holidays ! you have made my wife very happy to have this in the back of her Liberty !
Steve, Downingtown, PA
12/19/2007
Got everything. Should be a good Christmas for me. Thanks Great buying experience! Steve
Darrel, Barron, WI
12/18/2007
Thank You for the quick service!!
Eric, Chesterfield, VA
12/18/2007
I am amazed how quickly it is for them to gather all of my items up and then ship only 2 hours I have ordered them. I have used eTrailer before in years past and have always been impressed with the cost and quality of what they provide.
Steven, Santa Monica, CA
12/17/2007
I was very pleased with the ease of finding what I needed, the price and the ease of ordering.
Barry, North Charleston, SC
12/17/2007
Good product. Good price. Quick shipment.
Karen, Panama City, FL
12/17/2007
I had been looking for the item I ordered for about 3 years, no one seemed able to help me in this area, so I took a long shot and went to Google and typed in the name of what I was looking for, and right away I found etrailer, I called the 800 number and the young lady that was on the phone to me was great, she handled my order with the best efficiency, and courtsey, told me when my order would be in and emailed me with shipping info. today I got the notice that my product has been sent to me, and it will be here within 4 days, even through this holiday season. I will be able to give the gift for Christmas, and I am so very happy with etrailer I will be using them again, I reccomend them to anyone who wants fast efficient service, this is a great company. Keep up the good work.
David, Pittsburgh, PA
12/15/2007
Response and tracking was quick and great to see. Good variety of products. Very pleased with this experience.
John, Saltsburg, PA
12/15/2007
The best hands down- I wish I would have found them years ago. Good products-Good people- Fast shipping- and best of all a QUALITY product- BUY LOTS John
Neil, Festus, MO
12/14/2007
I ordered the Prodigy brake controler on Dec. 12 th and it was at my door on Dec. 14 th. Great job etrailer.com
Dana, Wittman, MD
12/14/2007
This is my 2nd time buying a hitch here. Great bunch of people.Very helpful,quick shipping and best of all price just right.Would recommend them to every one. THANKS
Bernie, Krakow, WI
12/14/2007
Quick processing, and delivery. reasonably priced very satisfied
Bill, Bucyrus, OH
12/14/2007
What a great company to do business with. User friendly ordering system, good follow-up and order tracking. Quality product. I have never had a trailer hitch that was so easy to install. Thanks for the great service. Bill
Gene, Orting, WA
12/14/2007
I have to say I was blown away when my parts arrived earlier today…Thanks again for a job done magnificantly.
Adam, Edenton, NC
12/14/2007
Excellent product selection, great prices, and outstanding service. Processing and shipping was super fast. I will definitely use etrailer again!
Larry, Grosse Ile, MI
12/14/2007
etrailer.com is the best online site I have ever dealt with. Your communications are nothing short of amazing, in both speed and clarity. Your products are great, reasonably priced, and shipping is extremely quick. I look forward to dealing with you in the future, as I have in the past. second time customer
Mark, Madison, MS
12/13/2007
WOW! Ordered at 5pm one afternoon and received shipping notice by 10:45 am the next morning. Great Customer Service!
Debbie, Eutawville, SC
12/13/2007
I was very pleased with the courtesy and the knowledge of the person we talked with. She handle our order in a very timely matter and did what she said she would do, which by the way is rare anymore
Ron, Mechanicsville, MD
12/13/2007
Thanks for everything. For the moment I ordered the lighting kit youve provided status on my order via e-mails. You guys have a first class operation. No complaints here - - Merry Christmas and Happy New Year.
Bob, Herndon, VA
12/13/2007
Wow. At the risk of sounding like a paid endorsement: service, shipping and communication were fantastic! Emails telling me it was in stock and that it was shipped. Kudos! Will definitely order next tow parts from eTrailer. Thanks.
Patricia, Las Vegas, NV
12/13/2007
I havent received my order yet but my experience so far has been very positive. The prices were very competitive & have had prompt responses to my questions via e-mail & have been updated frequently about my order. Would highly recommend at this point.
Enrique, San Francisco, CA
12/13/2007
good items, good prices and good honest people. Very simple. thank you
Marion, Trinity, TX
12/12/2007
Great prices, great service! Ordered Friday night and received both orders Wednesday afternoon. Doesnt get much better than that!!!
Adolfas, Lombard, IL
12/12/2007
Hitch is "under" my car already,and looks like was born together with my car. Thank You
Steve, Nashville, TN
12/12/2007
I just wanted to let you know that the hitch arrived safe and secure on Monday, and is now happily bolted to the bottom of my car. I will recommend etrailer.com without hesitation to anybody in the market for a hitch or any accessories.
Vince, Chicago, IL
12/12/2007
Shipping is super fast. I was so impress with the service. I will definitely shop here again. Thanks for great service.
Dan, Raleigh, NC
12/12/2007
Another good deal, will buy from again
Clifford, Upper Marlboro, MD
12/12/2007
All items were packed very well and arrived quickly! Thank you!
Brent, Charlotte, NC
12/11/2007
Dealing with E-Trailer is very smooth & very good value - these hitches are quite simple to install & they provide excellent advice, documentation & support - highly recommend them & will be sure to use them again in the future for my future vehicles.
Greg, Lynden, WA
12/11/2007
Couldnt be happier. Prompt courteous service and quick delivery.
Robin, Olathe, KS
12/11/2007
I never leave feedback but in a situation like this it is very necessary! Not only did etrailer have the item I wanted for less than anywhere else I shopped, the shipping was extremely fast! I purchased the item on a Sunday night and it was here by Tuesday afternoon! A million thanks!
Lynn, High Point, NC
12/11/2007
Ordered a Clemson Hitch cover. It arrived very quickly and for the right price. I would reccommed this site to anyone in a heart beat
Richard, Albuquerque, NM
12/11/2007
The transaction was fast. shipping was excellent. Some of the fastest. Product is of great quality. I would recommend this place to anybody. looking to buy from them again!
John, Hartville, OH
12/11/2007
I purchased a hitch from your company before and had a good experience. That good experience is why I have purchased an additional hitch for my wife's new van. Thank you for your prompt attention to my order.
Jimmie, Aptos, CA
12/10/2007
This is my second order from etrailer.com. This is a good site and I recommend it -- but as a former Missouri resident, this is what I would expect!
CJ, Alexandria, VA
12/10/2007
Got it. Looks good. Thanks.
Leon, Jacksonville, FL
12/09/2007
The product is great Hidden hitch class II receiver. Installation was easy on my Subaru Outback except for the charcoal canister bracket makes it tricky to position the hitch. eTrailer service was good. I would buy from them again
Barry, Carmel, NY
12/08/2007
Priced right and very fast shipping. Thank you for the great service and prompt shipping. The hitch went on in about a half hour as described. The dealer wanted $750 for this item when we bought our Honda. Your company is great and I will definitely buy from you guys again.
Jerry, Atwater, CA
12/08/2007
I was having a hard time on my computer placing my order so I called and the person had my order on the way in minutes. She even made sure that I was ordering the correct parts.
Mike, Raymore, MO
12/07/2007
I just wanted to express my satisfaction with your company. I ordered a $10 trailer adapter plus only $5 s&h online Tuesday afternoon. I received an order confirmation and then an order shipped confirmation within minutes of placing my order. On Thursday my order was delivered. I was totally surprised when I received it so quickly, and then again when I opened it. I was expecting an aftermarket low-end adapter. Instead I received a very high quality, name brand adapter complete with installation instructions and a catalog for future orders. What a super deal and outstanding customer service!! I have added your site to my favorites and will always check ETRAILER first when I need any trailer devices. Thanks again from a very happy customer. Youve treated a $10 customer like a millionaire!
Daniel, Westland, MI
12/06/2007
etrailer is fast, affordable and convenient way to shop. Received my order quicker than expected. I'd shop here again
Randy, Atlanta, GA
12/06/2007
Good experience all around. Good price, fast shipping, careful packaging, got the right items and the fit was good. I wrote for support and got a quick response that answered my questions exactly. These guys treated me right.
Amber, Evansville, IN
12/06/2007
Delivery was AMAZINGLY FAST!!! The item was better than I expected!
Ray, Fries, VA
12/06/2007
No better place to purchase towing products. Very good info. and shipping.
John, Parker, TX
12/05/2007
This was a great experience they are very customer service the best thank you.
Eugene, Acworth, GA
12/05/2007
A painless process to place an order on line. Shipping was super quick and the order arrived in about 2 business days. I will definitely buy from etrailer again.
Mike, Spring Valley, CA
12/04/2007
Wow, you guys are really on the ball. So far I'm very impressed.
Rod, Port Orange, FL
12/04/2007
very fast delivery. very satified. thank you. will order again.
Pete, Masontown, PA
12/04/2007
I regularly shop on-line and am singularly impressed with my experience with etrailer.com. Their customer and warehouse service was nothing short of phenomenal. I ordered on a weekend, was acknowledged immediately, was alerted of warehouse availability the next day, shipped the same day, and received on Wednesday. WOW!! It doesnt get any better than this.
Ken, Forney, TX
12/04/2007
Fast shipments, items seem to always be in stock, best prices I have found and I do a lot of comparison shopping. Have recommended the site to many others.
Cory, El Paso, TX
12/04/2007
I had an excellent experience. Friendly customer service over the phone, easy ordering online and expedited the order to get it out the door quickly. I will definitely share the positive experience I had and would recommend it to friends and family. Great Job and Great Product!
Stephen, Fort Collins, CO
12/04/2007
Absolutely FANTASTIC!! Easy to navigate website. Order was processed shipped lightning fast. Thanks!!
Michael, Stroudsburg, PA
12/04/2007
We are very happy. From placing the the order, To putting the hitch and bike rack on, which is very easy once you get the bolts loose on your own car The follow up e-mails the prompt shipping etc.This is an A+ all the way around.
Adam, Lafayette, LA
12/03/2007
Fast and easy website to use. Good service when called upon.
Jennifer, Kansas City, MO
12/03/2007
Great experience! Fast shipment, arrived exactly as expected.
Bill, Richmond, OH
12/03/2007
Thanks for the prompt and professional service.
Rene, Pittsfield, MA
12/02/2007
Etrailer.com is a GREAT company to do business with. They have great prices, fast shipping and arrival time. I would definately do business with them again in the future. Customer service reps were very polite and considerate too. Thanks etrailer.com for a wonderful shopping experience. Will do business again soon.
Timmy, Lake City, FL
12/01/2007
It was easy to find what i was looking for, and cheaper than anyone else, overall it was a great experience and i will shop with you again
Tara, Corona, CA
12/01/2007
It was fast and easy. I ordered it online and the next day it was shipped. Great service, they keep you updated with every detail.
Ed, Midway, KY
11/30/2007
Really great response. The item was in distribution and shipped in one working day. This is my second order from them, Great Service.
Tara, Auburn, WA
11/30/2007
I would definitely shop at etrailer.com again for parts for my husbands truck. They kept me posted daily until my order shipped which was in one day. Thank you!
Denise, Ridley Park, PA
11/29/2007
I was concerned when I came to your web site to make this purchase because my husband always asks for guy stuff every year at Christmas. Since I usually have no idea of what it is that Im even ordering for him, if the process becomes at all difficult or confusing, I always stop and just get a gift card which I hate to do because I feel it is impersonal. This purchase however, was so simple that I even dared to venture into the deal/clearance section where I found an additional item that I had planned to order from a different web site for a cheaper price so I ordered that too! This was probably the easiest gift purchase I have made online this season!
Ryan, Newton, KS
11/29/2007
The service was excellent, I even recieved the order a day early…I will buy again from this company. Thanks, Ryan
Clay, Milwaukee, WI
11/29/2007
I've purchased from e-trailer on a number of occasions and always appreciated the wide selection of products from which to choose. Website is easy to use. Customer service was helpful and responsive to a self-induced order error - they corrected my oversight in seconds.
Bob, Durham, NC
11/29/2007
Outstanding... quick response... Will use again and will tell other about you!!
Larry, Spring, TX
11/29/2007
Received the wiring harness and worked like a charm. No problem with install to my 08 Tacoma. Appreciate the good equipment and service.
Dawn, Newport, KY
11/28/2007
This is one of the best web sites i have bought anything from. My salesperson was extremely helpful. i will buy from this site again.
Adam, Elizabeth, PA
11/28/2007
Best prices on the net and great service!
Joan, American Canyon, CA
11/28/2007
Super service! Thank you.
Steve, Frackville, PA
11/27/2007
Fair pricing & great service with quick delivery.
Nancy, Poway, CA
11/27/2007
very prompt shipping...great prices...will do more business with you as the need arises....thanks, Nancy
Neil, Sumas, WA
11/27/2007
Etrailer in my opinion has the best prices for all types of trailer & truck parts. Their excellent customer service was prompt in shipping to Canada, tracking of shipment was very precise & even the replacement of an item that was damaged by the shipper. I will use them for all my trailer & truck parts purchases.
Bruce, Perkasie, PA
11/27/2007
Thank you. It has always been a pleasure to deal with your company. You and the other reps are knowledgeable or able to obtain an answer to my questions, and have always been extremely courteous. You all are to be commended
James, New Fairfield, CT
11/26/2007
The Experience Has Been Great.The People I Have Spoken To Have Answered Any Questions I may have had. I have Nothing But positive Thoughts About The Company. I Will Purchase again!!!!!!!
William, East Elmhurst, NY
11/26/2007
Order arrived in excellent condition. Exactly what I had hoped for. My Mitsubishi Mirage doesnt have a trunk light. I was able to retro-fit and tie in the license plate lights. I now have trunk lights. Many thanks.
Scott, Saint Augustine, FL
11/26/2007
Shipped fast, took awhile to receive because of Thanksgiving. I still give them 5 Stars
Tom, Frankenmuth, MI
11/24/2007
I love etrailer, period. They always have what I want and at the best prices on the web! Fast shipping and good communication. Your the best, etrailer!
David, Victorville, CA
11/23/2007
I ordered a Tekonsha Prodigy brake controller on thanksgiving morning and the next day I was informed that it was already shipped. great job , I will order from etrailer again
Ed, Boynton Beach, FL
11/22/2007
Easy place to shop. Fast delivery and great products. Very happy with my purchase.
Peter, Kiln, MS
11/21/2007
Incredibly fast service. Product excellent, fit vehicle perfectly.
Corey, Harrisburg, PA
11/21/2007
Superb transaction from start to finish. Received parts in only two days. Would deal with them again any day!
Richard, Findley, OH
11/21/2007
This is unreal I recived my wiring harness in less than 48 of making the order. I ordered 11-19-2007 at 4pm received 11-21-2007 3pm. Thank you so much and you can count on more orders from me in the future and I am telling my friends.
Tom, Brooklyn, NY
11/21/2007
I had a very good experience in my first time dealing with etrailer. I only waited this long to let you know because I needed to get the hitch i purchased installed and didnt want to jinx it. You guys are great in every respect. I bought the AUDI Q7 truck, the dealer price for the trailer hitch was $872.00 not incl. installation your price was $168. FANTASTIC! Then your shipping is phenomenal - it got to me quickly within a week... I will definately use etrailer in the future and recomend it to everyone i know. Thanks A satisfied customer
Bryan, Charlotte, NC
11/21/2007
Fast shipping and good buyer communication. I would reccomend this retailer.
Jim, Monongahela, PA
11/20/2007
I think etrailer.com is great. The prices are lower. I placed my order online at night and it was shipped the next day. Two days later I received my order. THANK YOU
Maxine, Santa Clarita, CA
11/20/2007
I was able to find what I wanted