Select Your Vehicle
view cartView Cart


Customer Feedback and Reviews

viewing 1 - 150 of 26510 customer comments


My order arrived very quickly. Installation was very easy. The price is the best around.

Michael - Lawson, MO

04/15/2015


etrailer sells quality products at good prices with lightning fast shipping usually free shipping ! . I have bought from them in the past & will continue to do business in the future. A+

Warren - Pt. Pleasant, PA

04/18/2014


I think the customer service is excellent! I would definitely recommend etrailer to anybody. Thank you for all the help, courtesy and promptness. I would specifically like to thank Juanita T. and Nicki. A real pleasure dealing with them. Hanna

Hanna-aurelia - Lancaster, PA

04/17/2014


This is the second time I ordered from etrailer. I ordered on a Sun. evening and had the item by Wed. afternoon. There were no hassles or problems, only fast and efficient service. P.S.-excellent support and videos if you need them

Phil - Natrona Heights, PA

04/17/2014


Had a great experience doing business with etrailer.com selection was good prices are great and they got my order to me very fast! Could not be happier! Thanks!

Marcus - The Colony, TX

04/17/2014


received merchandise promptly thank you Don

Don - Riverhead, NY

04/17/2014


I bought a P-3 brake controller from E-trailer about a year ago. I took my truck to have it worked on and the tech broke the lever on the bottom of my controller. I called Tekonsha in Michigan and ask to buy the lever to fix my P-3. I was told to send the P-3 to e-trailer and they will send me a new one under warranty. I said it is not your fault and they said its ok. I called e-trailer and was given a rma number to return it. I got a new one in the mail today. You just cant beat service like that from e-trailer and can you belive a company now a days will back something thats not their fault? Thank you so much e-trailer and Tekonsha. If you buy from them you can count on service and being treated more than fair.

Jerry - Kokomo, IN

04/17/2014


The reason I shop with your company is you have everything I need. Your personal is prompt in getting out the product I ordered. Keep up the good work. Thank you.

Richard - Benson, AZ

04/17/2014


Was really pleased with et they upgraded my order to priory shipping for free. I own a roofing company and haul a big text dump trailer and needed to upgrade my hitch and ball to handle the weight and they had everything I needed including a6 inch dt for my lifted f250 rated for 15000 lb

Matt - Uniontown, OH

04/17/2014


Dealing with Marcia was outstanding. She knew her products and made valuable suggestions. The entire transaction was pleasant.

Fred - Bend, OR

04/17/2014


Place my order earlier today and received a email this evening stating that my order has been shipped. Awesome !!!

Charles - Hitchcock, TX

04/17/2014


You guys are freakin awesome! Hands down best customer service I have ever had every time I've placed an order with you. Keep up the good work!

Nicholas - Warsaw, IN

04/16/2014


very easy web site, instant response,and updates on my order. order arrived when expected.

Robert - Burlington, MA

04/16/2014


Cathy T provided excellent customer service. Helped me the right cargo carrier plus accessory. WOW !!

Milind - Euless, TX

04/16/2014


I thought etrailer was great. The prices are competitive and you have a great ion of so many products.

Michelle/mikala - Elbert, CO

04/16/2014


Very prompt service and support. Free shipping upgrade was also nice

Mason - Trinity, AL

04/16/2014


I have bought several different items from etrailer.com on line and by calling in. they were very knowledgeable about what I needed and very courteous when I needed to make a return on items that turned out to be the wrong part I would highly recommend them. Keep up the good work

David - Henderson, NV

04/16/2014


Easy and flawless! Ordered a Kuat bike rack. Nancy expedited order on her own initiative and when I went back to check on status a couple of days later the order tracking site told me my package was already at the front door. It was! Many thanks.

Albert - Staunton, VA

04/16/2014


The instructions were a bit cluttered and unclear. The listed socket size was wrong. However, the customer service was incredible. Constant updates on my order and follow up. They even upgraded my shipping to a quicker deliver at no charge! Thats just unheard of. Overall great experience. trailer works well and is built solid.

Andrew - Woodland Hills, CA

04/16/2014


The trailer hitch wiring harness I purchased through etrailer.com works perfectly. Thank you. The website ordering process was smooth and quick. I received immediate feedback on the order status after initial placement of the order, and once again after it shipped. The order arrived at my door exactly according to my shipping preferences. I would not hesitate to use etrailer.com again for additional purchases. My thanks for your superior service and products.

Michael - Weare, NH

04/16/2014


excellent wheel for my trailer. Easy to install and reasonable cost. Fast delivery and it was here fast. Thanks for your help and if I need any other trailer parts youll be first on my list to call.

Terrence - Franksville, WI

04/16/2014


Very pleased. I had an important question about the product I wanted to order. The agent called the manufacturer to find out the answer then called me right back. Thanks so much for your help. If the product works as well as your staff does I will be very happy.

Steve - Cambridge City, IN

04/16/2014


They were great called to make sure product was shipping to right address. Email when product shiped free shipping and arrived in two days. Was vere happy with experience with etrailer. Web sight had a lot of information on product on there information page about product.

Earl - Monette, AR

04/16/2014


The product arrived sooner then expected. Packaging was damaged but contents were not damaged. I will use etrailer for all future purchases of this kind

Jim - Howell, MI

04/16/2014


Great customer service, quality products, low prices and fast shipping. Highly recommended & I will be using them again!

Mark - Livonia, MI

04/16/2014


Ricky was very helpful and I always find your prices and service to be outstanding.

Anne - Santa Fe, NM

04/16/2014


Wow! Ordered on a Saturday and the part arrived on Monday. Exactly what I needed.

Jeff - La Vernia, TX

04/16/2014


etrailer.com provides a source of a wide-ranging selection of name-brand products at very competitive pricing. Shipping was quick and also reasonably priced. I particularly liked the websites search feature that enables an effective and accurate narrowing down of choices. Ill definitely be a repeat customer.

Steven - Newnan, GA

04/15/2014


Great products at great prices. Fast friendly service and easy shopping online. Thanks for your commitment.

John - Troy, MO

04/15/2014


My customer support representative, Ami E. was very pleasant and helpful. She took time to answer questions and locate my needed parts. I feel highly positive about my experience. I am a repeat customer.

Ken R. - Festus, MO

04/15/2014


Great service and shipping. Havent installed these lights yet but they are an exact match to the originals on my 1979 Serro Scotty.

Ruth - Millsboro, DE

04/15/2014


It is a pleasure to deal with this group. I made a mistake on an order and they came back with a few different solutions. The next thing I ordered was out of stock, they called and emailed me to confirm that was acceptable…as it turns out, I did need it before their expected delivery date. They found a similar product and had it shipped that day.

Steve - Norwalk, CT

04/15/2014


The bike carrier works exactly as advertised. I am a satisfied customer.

Joe - Scranton, PA

04/15/2014


A good company. Fast and dependable for my first order.

Ron - Protem, MO

04/15/2014


etrailer has always been good with technical questions on their products. I have always received the items in a timely manner.

Joseph - Butler, NJ

04/15/2014


VERY HELPFUL STAFF, helped me to find what I needed quickly.

Joe - Freeland, PA

04/15/2014


your people made it easy to order what i needed

David - Loris, SC

04/15/2014


Always a great selection and communication. My order was in stock and shipped the same day even though it was a relatively obscure order. Very happy.

Jeffrey -

04/15/2014


Doug and Brenda, I appreciate your due Diligence!! Yall are a great Team! Thanks for keeping me posted on my order. Its nice to see that there is still companies out there, that Hire people who care about their customers! It is a good reflection on the character of management and the training they provide. The use of common sence goes a long way. I see that they at least use theirs.

Richard - Indianapolis, IN

04/14/2014


I cant believe I ordered this merchandise yesterday, Sunday, and it has already shipped on Monday with expedited delivery service that didnt cost me a dime. Thank you James B. for your effort with my order. I will always keep etrailer in mind when needing any towing and lugging devices. Thanks again.

Joseph - Elkton, MD

04/14/2014


Great price, great service, great products, fast shipping.

Gregory - Kirksville, MO

04/14/2014


etrailer is a great place to get exactly what you need, at a low price, and quick delivery right to your door. It doesnt get any better. Customers should watch the how to videos and pay special attention to the part about cleaning the treads. Perhaps even greater emphasis could be made on getting the penetrating oil and brush first, and it could be recommended as an accessory to be sold right along with the hitches. Finding a wire brush like the one in the video is not easy.

Damon - Cedar Rapids, IA

04/14/2014


This was our second order with E trailer. A week ago we ordered a brake controller for our VW Touareg. It was installed on Thursday and we tested it out this past weekend with a camper. Works great. Decided we needed a new hitch and ball assembly too. Ordered those this afternoon, and received notice already that they are on their way to us. Excellent prompt customer service with e trailer. Oh and did I mention free shipping on both orders over $99! Terrific! Thank you!

Lance - Loveland, CO

04/14/2014


Process was very clear and easy. Also the only place that had the hitch I wanted.

Vernon - Plano, TX

04/14/2014


Wow - Shipped the day after I order it....

Lon - Mount Vernon, WA

04/14/2014


The website was easy to navigate. The order process was straight forward. It was a nice surpise the trailer coupler order was proceessed so quickly and arrival was quicker than expected. I will let all of my boating friends know of this website. We have 3000 boat slips in a 10 mile radius of my home.

Robert - Vermilion, OH

04/14/2014


This is my second purchase from Etrailer.com I came back because they sell a quality product, and they provide excellent service. I purchased my Hitch and accessories on a Tuesday, at 6pm. My stuff arrived on Thursday.... Amazing shipping time, and it was Free. Love this place.

Jason - Columbia, MO

04/14/2014


Ive been nothing short of completely satisfied with Etrailer. From their prices which are less than anywhere else to the fast warehouse turn around and timely diver. I will not go elsewhere for my towing needs.

Keith - Pepperell, MA

04/14/2014


I ordered 2 Bargman Trailer Lights - 30-92-002 at 10:36 am Friday and received them in Virginia Beach at 10:40 am Monday!!!!! Awesome customer service!!!!

Michael - Virginia Beach, VA

04/14/2014


Quickest delivery response possible. I have nothing but appreciation for their attention to detail and customer service.

Thomas - Aurora, IL

04/14/2014


Shipping was smooth and quick, tires are as ordered. run smooth on my colman pop up. will use this site for future orders.

Louis - San Jose, CA

04/14/2014


I have ordered three orders with E trailer, and the services was great and fast delivery. it will a pleasure to tell all my friend in Canada to do business with you guys. Until I put my next order for my husband truck... Tks

Anne Marie - Evans Mills, NY

04/14/2014


Cheapest price around for a quality product. Very happy with fast shipping and constant update notifications! Will be back if I ever need more trailer supplies.

Michael - Niceville, FL

04/14/2014


My enquiry and order was handled very satisfactorily by Suzanne. She checked the item numbers I gave her to verify they were correct. She answered a couple of questions that I asked her quickly. She advised my order would be shipped in 2 batches as half of it was in stock at etrailer and a couple items would be shipped direct from Roadmaster. All in all very satisfied. Would have liked to get a 10 discount to offset our crummy exchange rate Canadian..lol but that didnt happen. She was very pleasant to deal with and I have received 3 messages already regarding shipping dates etc,.

Donnie - Maricopa, AZ

04/14/2014


Fantastic customer service, could not be happier with my purchases and customer service.

Cristian - Blaine, WA

04/14/2014


WOW!, talk about fast shipping. 5 STARS, The ladder rack for my enclosed trailer are well built and will go on just about as fast as they were shipped. Thanks, we will be ordering again, soon. Thanks

Jay - Sorrento, FL

04/14/2014


Thank you for the free upgrade on delivery . I will be sure to let all my friends and family know of the excellent services and prices you offer . One more loyal customer has been made . Thank you again Abednego Lopez

Abednego - Houston, TX

04/14/2014


I can not imagine how they got my part shipped that fast. I ordered Saturday and it was on my doorstep on Monday. I wish I could see customer service like this from the others I do business with. I will definitely use them again.

James - Jacksonville, FL

04/14/2014


Your service was prompt and heading my way. Hope I can install it as quick as you sent it. Thanks

Harold - Bristol, VT

04/14/2014


Great phone support and my order arrived early.

Terry - Tucson, AZ

04/14/2014


Great products, service, and support. I needed an adapter for a 7 pin round connector to 5 pin flat. The customer support answered my questions and helped me pick out the right product. Thanks!

Kimberly - College Station, TX

04/14/2014


So far ,so good! 2nd time around and awaiting delivery

Richard - Ocean View, DE

04/14/2014


Cant beat shopping with this company. I ordered a trailer tire/wheel, and a boat strap online this morning. I later remembered I needed to order a set of bearing buddies so I called and talked to Juanita. I wanted to have my bearing buddies shipped with the online order but guess what, it was already shipped and it was only a couple hours later. I could not believe this nice lady apologized for shipping so fast. I will continue shopping with etrailer

Thomas - Mardela Springs, MD

04/14/2014


Fast shipping. Perfect fit. Easy online product ion. Reasonable price. Everything a consumer could ask for.

William - Hoover, AL

04/13/2014


I AM VERY IMPRESSED WITH THE SERVICE IM RECIEVING. MY SHIPPING WAS EVEN UPGRADED AT NO ADDITIONAL COST. EVERYTHING FIT PERFECT AND INSTALATION WAS A BREEZE WITH THE VIDEO THEY PROVIDED.

Donald - Shoreview, MN

04/13/2014


Outstanding. Ill be back

Don - Highland Mills, NY

04/13/2014


Fantastic service with great communication all the way. Appreciated the e-mails regarding shipping time and expected arrivals. Great prIts a rarity for me to send two comments but ETrailer deserves it. Just received another e-mail from JJ W that my ordered shipped already, a full day earlier than expected. I placed an order just a few hours ago and this is a Sunday. What great service. Thanks JJ oducts and prices. Absolutely recommended. UPDATE

Wayne - Fort Atkinson, WI

04/13/2014


Outstanding service I have never had things Ive move as quickly as etrailer. OUTSTANDING

Raymond - Rodgersville, AL

04/13/2014


This couldnt have been easier: I looked up the parts I needed great descriptions and helpful comments from others who bought that exact product. I ordered it for less money than any where else and it came quicker than I expected. I watched the video on how to install my exact hitch and wiring harness. And heres the miracle ... drum roll .... I got what was actually advertised and they were the exact parts I needed!! It is possible! Im glad places like this exist. Im no longer just a target with a wallet being preyed upon by the car dealer. Thank you.

Michael - Massillon, OH

04/13/2014


Well I was surprised the item got to me so fast. I installed unit and it`s great. Thank You!!

Bob - Jasper, IN

04/13/2014


Order a ball mount on Sunday had confirmation that it was shipped that day.Great selection and services.

Peter - Omaha, NE

04/13/2014


I am so happy with the service that I got from etailer, they upgrade my shipping at no cost. They responded to my order immediately. Their price was the best that you can find for the bike rack that I ordered. I will definitely be a customer there, and I advise my friends to shop there too

Kamy - Baldwin, NY

04/13/2014


Good communication, fair prices especially with free shipping. Good products, too.

Corneliu - Salem, OR

04/13/2014


Always quick and easy to find the replacements parts Ive looked for. The related items at the bottom of the search are always a great help to ensure Im not forgetting something.

Robert - Bonney Lake, WA

04/13/2014


Great product great service thanks for getting it to me so fast u guys are great Ill b ordering more items from u in the future

Daniel - Random Lake, WI

04/13/2014


Great experience! Thanks etrailer.com! Your website was easy to navigate I enjoyed the free shipping sale and had my purchase within 2 days. Sooner than expected. You’ve got a happy customer here!

Chad - Holmen, WI

04/13/2014


Great company. Shipment was extremely fast. Will shop again here soon

Gustavo - Roswell, GA

04/12/2014


I received exactly all the parts I requested. Cathy was the person of contact with etrailer, she was professional and knowledgeable. I would recommend etrailer to anyone needing quality in both product and service.

Ron - Canadian, OK

04/12/2014


This is by far the best online buying experience I have ever had. Fast, free shipping and great communication from the company. Everything worked great. This has been one of the only companies that I have found that sells a brake controller harness for my truck 2014 RAM. Thanks for everything guys.

Roger - Bridgeport, WV

04/12/2014


Great on time products shipping and the right ones the first time.

Walter - Silver Spring, MD

04/12/2014


I think this is a great place to shop. It has lots of products to choose from. Ordering online was a breeze. My confirmation was quick and within hours it was shipped. All this and the best price.

Arthur - South Windsor, CT

04/12/2014


Great service and fast shipping. Thank you!

William - N. Las Vegas, NV

04/12/2014


I placed an order for a trailer hitch and ed standard shipping my order showed up on my doorstep barely 2 days later. When I checked my email I saw that Daniel S from trailer had sent an email letting me know he had upgraded my shipping. It was a nice surprise you dont see too often especially online I appreciated the extra step.

Chase - Raleigh, NC

04/12/2014


Wow! That is professionalism! Products in stock, quick shipping and confirmation emails. All other retailers need to take notes. Thanks etrailer.com

Stephen - Charlottesville, VA

04/12/2014


Wow! What a smooth...completely painless experience! Im so totally satisfied with my purchase and fast shipping. Why would anyone want to go anywhere else ?Thank you for your help!

Eric - Madison, NE

04/12/2014


Easy order, super quick ship, delivered on time, and a great product, much better quality than popular competitor. Very quick install, and first hitch was very smooth. Thanks!

John - Leesburg, FL

04/12/2014


parts arrived on time. fit like a glove. Thanks

Steven - Port Angeles, WA

04/12/2014


GREAT!!! prices, fast shipping, favorites enough said! :

Steven - Gig Harbor, WA

04/12/2014


I placed my order late today Saturday and received an email a few hours later that it had already shipped out. I call that real service with a smile....the one thats on this customers face! I not only would, but I will, recommend this company to my friends...Amazon move over. Thanks again for such superior service.

Charles - Clearwater, FL

04/12/2014


I am very impressed. Thank you Nick for expediting the shipping process. Top notch customer service etrailer.com has given me. The parts arrived on time and with the video guide it was easy to install. With the free shipping I can say prices are great if not the best you could find.

Armando - Downey, CA

04/12/2014


I frequently order products online sometimes customer service doesnt seem like much of a service at all. this is NOT the case when dealing with etrailer. they were very friendly and very helpful. one of they best customer service experiences Ive had shopping online. I will definatly be ordering more from them in the future

Vern - Willow Spring, NC

04/11/2014


excellent customer service. 2nd time ordering products. will order again

Craig - Emmaus, PA

04/11/2014


Very easy site to work. The product information was great and I was able to find out everything I needed regarding the product I was interested in.

Robert - Strongsville, OH

04/11/2014


Wow, I purchased some vbar tire chains from etrailer. The communication and web site was awesome. My chains arrived two days early. The product was just like described. I will definitely be using them again in the future.

Michael - Fremont, CA

04/11/2014


everything about your service was excellent .the quality of the product was more than I expected.the customer service I got with Rose was excellent.the shipping time was excellent I had the product in two days.Will definitely be ordering from you in the future

Lee - Nicollet, MN

04/11/2014


Received the part I ordered. Exactly as ordered. My son told me about you folks he said they are great to do business with. You will get what you order and receive it as promised and he is spot on.

Don - Tipp City, OH

04/11/2014


Ordering from etrailer is very easy and fast. I have order from etrailer in the past and has always been a great place to get great products.

Blake - Maumelle, AR

04/11/2014


Fast shipping. Friendly staff. Great communication. Product fit perfectly.

David - New Ulm, MN

04/11/2014


Fast shipping

Arthur - Hampton, VA

04/11/2014


This had to be the fastest shipping of any company I have done business. Great to do business with!!!

Robert - Plainville, CT

04/11/2014


First time ordering from E trailer. what an experience. Top notch. As I was preparing for delivery last weekend I sent a message with a question. They answered me on a Sunday. the videos offered are right on point. I have never bought on line before with such professionalism. Thank you folks. Ill be back again!

Richard - Willingboro, NJ

04/11/2014


I got a quick response to what I was looking for, thank you

Jerome - Huntington Beach, CA

04/11/2014


I had some questions relating to fitting my item on my trailer and contacted customer service. Amanda, customer service representative, responded within a few minutes to assist me. We emailed back and forth a few times with me trying to make my question more clear. She requested a picture to help her with the issue. After I sent the picture, Amanda responded back in less than 30 minutes with the solution to my question. During the exchange Amanda was polite, helpful and understanding. I placed my order today and just received notice that my shipping method has been upgraded and I can expect the item in a couple days. I will return to Etrailer for future item as needed. Kudos to Amanda for her guidance and assistance....give the girl a raise!!!

Fred - Milton, TN

04/11/2014


Wow! I am very impressed. Got a call and my order has shipped! Thank you for great service!

Kathleen - Granbury, TX

04/11/2014


Carla M took my order she was very informative and very helpful to the point of going out of her way to get my order right away.

Vito - Surprise, AZ

04/11/2014


very happy with quick shipping and delivery. RV and spare tire covers are very nice. fit good, nice feel to vinyl and liners 3 year guarantee gives me confidence these are very good quality for price. I will be a return customer.

John - Yakima, WA

04/11/2014


Grate people to dill with, I would tell anyone to dill with yall. THANKS

Rhett - Andrews, SC

04/11/2014


very nice site to work with. a friend recommend it to me and i found my tire and rim with ease.Rob

Robert - Newfield, ME

04/11/2014


This a good experience dealing with etrailer from the beginning to the end was great. All thought after the order was shipped, being able to track the shipment was not possible with the numbers I got. I plan to order something else later. Thanks again

Ernest - Wilson, NC

04/11/2014


Fit great took longer to paint the u- bolst then to put it on.

Robert - Youngstown, OH

04/11/2014


The order arrived two days sooner than expected and order was exactly as describe on website. Would use etrailer again for my towing needs.

Ronald - Terre Haute, IN

04/11/2014


This is a great website! Very easy to use and I love the product videos that are available.

Tyler - Sheboygan Falls, WI

04/11/2014


Fast and clear answer to technical question fast treatement of the order… Satisfied yet!

Mario - Montreal, QC

04/11/2014


Fantast! felt like I was talking to a friend.

Chris - Whitehall, PA

04/11/2014


My Salesperson was extremely helpful and went out of his way to get me the information I needed. The product was shipped out immediately. I would certainly buy from them again. My salesperson was Zachary O and I wish there were more like him

Michael - Summerfield, FL

04/11/2014


Excellent Service - very efficient company!!!

Rich - Waterbury, CT

04/11/2014


Im very impressed by etrailer.coms customer service and responsiveness. I ordered a trailer hitch for my 08 Toyota Rav4 on April 8. I originally requested standard 5-7 day shipping, but James from etrailer.com gave my order priority and upgraded the order to have the package shipped in 3-5 days free of additional charge. The package was at my door the following day, April 9. For an item as large as a trailer hitch assembly, next day shipping is nearly unheard of. Outstanding work by James and everyone at etrailer.com. Thank you!

Mitchell - Peoria, IL

04/10/2014


This was my first time at etrailer.com but with the over the top customer service I have received it wont be my last! If I can resource it from etrailer.com you are my go to place! For the companys that think customer service is not of value should look at the fact it just netted etrailer.com a $886.00 order and acquired a loyal customer. I just asked a question if a 5th wheel cover would fit the 5th wheel I was planning on purchasing. Not only did Rachael Haynes tell me that it would - it was after she pulled stock, did a test fit and included a video of the test! Stellar customer service! I had already placed an order for the 5th wheel so when I called CS to add the cover Rose G. fixed me up post haste. Rose made sure that my order was complete, correct and furnished all the order information. Rose also confirmed that my order had been shipped and provided shipping and tracking information. During this time George J. and Patrick B. kept me informed of order status. This has been a very pleasant and refreshing experience to find that true customer service does still exist - at least at this company!! Thank you all for making a very pleasant experience!

Gerald - Waxahachie, TX

04/10/2014


Great price, great product, fast shipping, easy to assemble/use. Love it.

Daniel - Wrightsville, PA

04/10/2014


Very easy to navigate your website and order process. Good selection of item for my 2012 Acadia. Emails were sent with constant updates on my order. Will order from here again and highly recommend .

Dan - Raleigh, NC

04/10/2014


GREAT Service! I ordered, then the order was filled and shipped the same day! I got emails every step of the process and tracking whereabouts of the order was outstanding as well. Thank you!

Joan - Fort Worth, TX

04/10/2014


Absolutely phenomenal experience with e-trailer. Recieved correspondence immediately regarding my order. Not only was it fast, but it was actually a human being vs. some automated messaging program. I was also extremely surprised when e-trailer automatically upgraded my shipping to priority, and the package was delivered in less than 3 days, and I was expecting 7-10. I will absolutely use e-trailer again. Thanks for going above and beyond!

Thomas - Marquette, MI

04/10/2014


The best experience that I have received with online shopping and I do a lot of online shopping.The product that I ordered was on back order.I was offered a similar product with a discount and it was shipped that night. Couldnt ask for better service. Thank you Titus.

Alan - Piedmont, SC

04/10/2014


I received two orders and thought the service and delivery time and shipping cost was great!!!

James - Rock Springs, WY

04/10/2014


Very satisfying,Junita was very professional and helpful.Really enjoyed my experiecne,thank you.

Robert - Butte, MT

04/10/2014


you guys are the greatest fast shipping friendly service thanks

Kenneth - Chesapeake, VA

04/10/2014


E-trailer customer service was very helpful. I have an older travel trailer, with an older suspension and I was not sure which equalizer and shackles I would need. Michael H was very helpful and was able to inform me of the proper replacement parts. I have ordered from e-trailer before, and will definitely order again.

Ken - Metamora, MI

04/10/2014


Pleasant experience. Great communication!

James - Ida, MI

04/10/2014


eTrailer rocks. I have been using you for over 10 years and it has never been a disappointment. From your quick shipping and excellent customer service to your wide variety of items I know your site is the place to go when I need trailer parts.

Nick - Windsor, CT

04/10/2014


very good job. fast, good price. thanks for the great service. John

John - Greenville, SC

04/10/2014


I was gain reminded today why I shop at etrailer.com. I just got an e-mail letting know that the order I placed just a few hours ago had shipped! This is probably my 5th or 6th order and all of them have shipped quickly and arrived sooner than expected. The pricing is competitive and with free shipping hard to beat. As long as etrailer.com is reasonably close on price I quit shopping and place the order. It is nice to know that good service at fair prices is still available from an American company. Thanks

Spencer - Huntsville, AL

04/10/2014


Fast service, you all knew what you are talking about and provided help about the product. You ensured that I was getting the right item for the application that I needed. Great Job and GREAT Support!!

Michael -

04/10/2014


Fast, friendly service. Im used to the fake on-line come-ons. If someone has to stress to me in the ad that they are friendly or courteous - why? However, in this case I was very surprised. Had trouble on the web site, called the phone number and Steve immediately cleared up the problem. Order went in, and the delivery was updated, as a courtesy. 4 days after the order, the product was in my hands. Complete. What more could a customer ask for?

Gary - Republic, MI

04/10/2014


Steven was very helpful and did what he said he would do for me.he got the order right out for me. Jameson was very quick with his reply to me. Thank both of you for your help

Clifton - Gaston, SC

04/10/2014


Great customer service and product knowledge. I would/will recommend this company to anyone who needs trailer and towing parts. Ultra fast confirmation and shipping. Just a great company all around.

Cris - Golden, CO

04/10/2014


SUCH A FAST RESPONSE TO MY ORDER AND VERY DETAILED INFO ON MY ORDER. I RECEIVED THREE EMAILS WITHIN THE FIRST 30 MINUTES OF PLACING MY ORDER. VERY SATISFIED CUSTOMER.

Lee - Murfreesboro, TN

04/10/2014


Wow! The service is AMASZING!! Will definitely come back for any trailer/towing needs I might have in the future.

Hugo - Half Moon Bay, CA

04/10/2014


Hitch and wiring for my 08 Avenger went on perfectly. Easier than described and looks great. The adhesive pad on the wiring box worked out perfect to mount it in the light housing. The wire for pulling the bolt through the frame for the hitch was slick. It was easy. Thanks and yes, the shipping was really fast.

Maurice - O'fallon, IL

04/10/2014


quick service great price will use again if needed thanks

George - Sparta, NJ

04/10/2014


Great service personnel who were friendly and very helpful. As Arnold would say Ill be back!

Randy - Martell, NE

04/10/2014


Ordered a wiring harness and trailer hitch. Order was shipped the same day. Havent gotten around to installing the harness yet, but the hitch went on smoothly. the installation video on the was a great help and gives a detailed guide to do-it-yourselfers.

Brian - Baltimore, MD

04/10/2014


This was a great experience and very easy. Karen C. Help me take my order and answered all my questions and gave me fantastic service. I would order from etrailer again and looking at my next purchase right now!

John - Calgary, AB

04/10/2014


Very helpful and a very quick shipping response. I am quite satisfied with the service. Bridget A. was great to work with. Thanks.

Boyd - Freedom, WY

04/09/2014


I liked your Web Site very much. It was easy to browse & I found the Disc brakes I needed easily. I compared the price with several other sites. Your prices were not lower & your FREE Shipping made E Trailer the hands down winner. I was contacted with Order Confirmation & Shipping Info immediately. Overall 5 star experience!

Gary - Southington, CT

04/09/2014


As usual, everything in stock and at great prices. Shipping was within a few hours after ordering late at night. Very happy, I wish every business held these standards for themselves!

Christopher - Ringwood, NJ

04/09/2014


The responsiveness to my order by the staff has been extraordinary. Looking forward to my delivery.

James - Austin, TX

04/09/2014


Etrailer is the best. They have the best prices and the best customer service. I ordered my hitch on Sunday and it was picked and ready for ups to pick up the same day. Not only that, but they were able to upgrade my shipping to a faster ship method at no cost to me. Who else gives you this kind of service. I have used them in the past and have always gotten this kind of service.

Noel - San Antonio, TX

04/09/2014


Very easy shopping experience and great customer service. I have shopped with eTrailer before and would not hesitate to spend my money with them in the future! I wish more companies made customer service a priority like eTrailer does!

Peter - Arlington, TX

04/09/2014


I have placed a few orders with etrailer in the past month or so. The items arrive quickly and in perfect shape. They stay in touch with you along the entire shipping process and provide updates. I mis ordered a part, and even the exchange process was easy! I particularly like the online how to videos! Great place to do business!

William - West Islip, NY

04/09/2014


I really like dealing with etrailer. I have ordered stuff online and realized it was the wrong product and called and it was easy to fix. The shipping is very fast and they send emails with tracking and order info and they keep you well informed. I get all my boat trailer parts from etrailer because the price is right and the product support is awesome. Thanks

Scotty - Wesley Chapel, FL

04/09/2014


viewing 1 - 150 of 26510 customer comments


See all comments




Stay Connected


Subscribe to our newsletter

Email  

privacy - we don't send unsolicited email





Only 17 Hours 0 Minutes Remaining

etrailer.com reviews etrailer.com reviews

All images, layout and content copyright etrailer.com