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Customer Feedback and Reviews

viewing 1 - 150 of 28153 customer comments


My order arrived very quickly. Installation was very easy. The price is the best around.

Michael - Lawson, MO

04/15/2015


Im not so good with online stuff so I was glad that I was able to talk with Heather who was very helpful and personable she said she would follow up and she did the hitch arrived on Thursday and I just ordered it on Monday I had the hitch installed in 5 hours only because of the wiring but still had the vehicle ready for my kids to make there move to a new start, thanks for all you guys do to please your customers this is my second hitch from e trailer and I will recommend you to all my friends and family.

Peter - Lakewood, CO

07/25/2014


The fast turn around on an order is phenominal...second time Ive ordered from etrailer.com and both times received the order amazingly quick. This time I ordered in the morning and was notified it shipped that afternoon. You dont get that kind of service from many on line stores.....

William - Chapin, SC

07/25/2014


I ordered a hitch and carrier for my 2014 Ford Escape. The first hitch was damaged during delivery. Rebecca with e-trailer was awesome! She helped get a brand new hitch shipped back to me within 3 days. The new hitch and carrier went on perfect. Im looking forward to using this product for family trips. Great product, great customer service 5 stars!

Randy - Arlington, TX

07/25/2014


Excellent experience from finding what I want, to paying and it shipping. Thanks for a great experience.

Frederick - Long Valley, NJ

07/25/2014


Very pleased. The on line questions were very helpful and both questions I asked were addressed. EXCELLENT communication before and after the sale. I have etrailer in my favorites now.

Justin - Moundville, MO

07/25/2014


I had he pleasure of dealing with Katie D at etrailer.com and she was phenomenal. This was my first time ordering with etrailer.com and my first time needing replacement parts for my trailer. Katie D walked me through the requirements and was extremely patient and thorough. My order was very close to their cut off timing to ship for a Friday delivery and she said that she would do her best to help get the order out - she did it!! I checked the tracking and it is due to arriveas exected. Great experience and I highly recommend etrailer.com - and Katie D in particular!!!

John - Madison, NJ

07/25/2014


etrailer is a good place to buy anything. I have had trouble since the middle of March getting my order the sidewinder from Reese. Back order, back order, back order. etrailer had it in stock and shipped it out the same day I ordered it. Thank You trailer for your great serviceā€¦

John - Vancouver, WA

07/25/2014


Great product, just what I wanted and could not find in any retail outlet. Service was outstanding, as a retailer myself I was truly impressed. I was kept informed of every step in the delivery process.

David - Asheville, NC

07/24/2014


This was my third major purchase from etailer.com. I am 100 percent satisfied. Great prices, great service, and great people.

Harry - Newnan, GA

07/24/2014


Hitch arrived quickly. Installed as described. Fits perfectly. I would use etrailer.com again without hesitation. Thanks!

Ethan - Alton, IL

07/24/2014


Product is what I order..cost OK but long time to deliver.

Richard - South Lake Tahoe, CA

07/24/2014


I think Rebecca N. was awesome. I havent received the order yet but she was great over the phone. The website wasnt allowing the free shipping option and she was friendly and courteous and then notified me when the glitch was fixed. Good Job!

Joseph - Washougal, WA

07/24/2014


Speedy Service. Right item the first time. Item package very nicely. Second time using etrailer.com.

Michael - Mechanicsville, VA

07/24/2014


Great Items, fast shipping, and more than willing to help find the right item you need. Will definitely buy from again!

Carl - Grant City, MO

07/24/2014


I had a great experience with etrailer. Stephanie, my salesperson, was very patient and knowledgeable, guiding me through the labyrinth of the tire possibilities for my home made trailer. She is the best and with great prices and free shipping for this order, I will be back.

Mike - Roswell, GA

07/24/2014


Great price. Friendly and helpful staff.

Robert - Columbia, SC

07/24/2014


Rails & brackets were shipped expeditously. Began install about 9am & finished about 2 pm. Thanks for the good service and good product at a good price. The free shipping was a nice bonus. Thanks for the courteous attention. Pierre.

Pierre - Idabel, OK

07/24/2014


Very helpful customer service staff, fast service, best pricing found. Thank you.

Steven - Carlstadt, NJ

07/24/2014


very good service and super fast shipping considering it came snail mail.

Jeff - Whitby, ON

07/24/2014


Placed order & 4 hrs. later it had shipped. Price was great!

Tom - Carroll, OH

07/24/2014


Superior products and customer service that is second to none!

Melissa - Jefferson, NC

07/24/2014


This is not the first time I have ordered from etrailer. Again, this is the best online shopping experience I have had. Shop the site, make an order, the product arrives before schedule, and the quality is always excellent. The products are exactly as advertised. My last trailer hitch is still on my old vehicle and this order is on my new vehicle. Both install by myself in under 45 minutes. Thank you etrailer for providing a great service!

Kian - O'fallon, IL

07/24/2014


Everything went like clock work, delivered on time and priced reasonable with no shipping charges.

Stephen - Winston Salem, NC

07/24/2014


Product was shipped promptly and arrived without any delay. Very smooth, courteous transaction.

Robert - El Cerritos, CA

07/24/2014


We received our order for a hitch and a bike rack from e-trailer one day earlier than expected. The boxes looked good and so did the contents. My neighbor and I had the hitch installed on our 2014 Chevy Cruze whithin 30 minutes of its arrival. It was easy!!The only glitch in the instructions was that it stated use a 3/4 socket for tightening the nuts, in all actuality it was 11/16, not a biggie The rest was as shown!!!!

Kenneth - Post Falls, ID

07/24/2014


etrailer customer service Rebecca was very helpful and knew the Thule products well. Shipment was very fast, I have installed without a problem. Recommended!

John - Spring Hill, FL

07/24/2014


I think all my trailer and hauling needs will be perchase at etrailer.

Michael - Jackson, GA

07/24/2014


Katie D. was great over the phone. She helped me adjust my order by phone quickly. I was able to walk out and even double check my vehicle after she reminded me about product specs just to be sure I was getting the right stuff all while on the phone. I wish every sails person I spoke with over the phone had that type of energy and care about her customers. Thanks!

Luke - Norwich, CT

07/23/2014


What a surprise! Your web site is fantastic. Easy to navigate and great information on each product. Just seconds after my order an email from George J. told me by email that it would be shipped within 24 to 48 hours. With a direct link to the shipping details I could track my order and once again, what a surprise, it arrived a day early! I have not received an order from anyone that has arrived a day early since.....never! I will be ordering more product and thank you for the great service. Oh by the way, the product was perfect. I am in the transportation business so it is all about the service to me. And a great product as well.

Ron - Huntingburg, IN

07/23/2014


Good communication on sale and delivery.

Jerome - Melbourne, FL

07/23/2014


Very friendly, and knowledgable personan on the phone. Answered all my questions. Gave my card info and the product was shipped next day. waiting to receive delivery. Excellent service, so far.

Arlen - Arcadia, CA

07/23/2014


Well, since I bought my first bike rack from you folks and was happy with the service, I came back for more, that should be a little hint :- I mentioned this last time too, and will say it again, as far as a web based sales company, I have not seen anything close to your high level of response and service. Im serious, the response time is quick, informative, and most of all I actually receive the feeling that you care. This must be because etrailer maintains a great group of folks for long periods of time. Anyway, I have and do recommend your company to others and the next rack or trailer related item, Im coming back. Thanks to Nikki for her assistance. Sincerely, Dan

Daniel - Seattle, WA

07/23/2014


Order two items to complete the hook up of my Prodigy P2 brake controller. Nicky took my order and was polite and efficient. The products were shipped immediately with a USPS tracking number. It arrived from the USA to Canada in about 4 working days. When I let them know I received my order, I received a follow up email from Judy in Customer Service thanking me for letting them know and encouraging me to call them if I needed any further assistance. I rate them top notch for product, price, quick delivery and service. I couldnt ask for more.

Len - Waterloo, ON

07/23/2014


My order was on its way in less then 12 hours. Thank you, Bryant

Bryant - Sandy, UT

07/23/2014


Etrailer had exactly what I needed, and even with shipping was the best price around. Items arrived in a timely manner, and the email updates kept me informed of the shipping status. Im sure I will be doing business with them again.

Lance - Forest Grove, OR

07/23/2014


Knowledgeable staff and quick to respond to my order. My part was not in stock and a employee contacted me to inform me about it and I was given another item number that I can use that was in stock. You have a lot of great, useful items and I will be ordering more soon. I love your user friendly website.

Marvin - Fayetteville, NC

07/23/2014


Excellent service, associate I talked to on the phone knew what I was talking about, asked appropriate and good questions and responded in a very professional way.

Roger - Owasso, OK

07/23/2014


Really great order and fulfillment process. If there is an issue they email me right away and usually any issues are resolved quickly. I have order several things from etrailer.com and are very satisfied.

William - Huntington, NY

07/23/2014


Looks like a great product and I liked the price too.

Dwight - Prineville, OR

07/23/2014


Impressed with the ease with which my order was fullfilled . The gal who I dealt with was very helpful. I called and changed my order with no problem.

Rod - San Jose, CA

07/23/2014


love this place good deals fast shipping

Peter - Rochester, NY

07/23/2014


Very quick response.

Jurgen - Santa Fe, NM

07/23/2014


My order got mixed up so I called you today and talked to a very helpful man who straightened things out. I didnt get his name but he was very knowledgeable and courteous. Thanks

William -

07/23/2014


I was very impressed with the customer service. Really excellent ! Regina was great, very helpful and professional.

Alex - Volcano, HI

07/23/2014


Cant ask for anything more. These guys go above and beyond. The zappos of towing stuff. I was able to install out our new hitch on our X3, and everything was exactly as they said it would be. Excellent work, it was a pleasure.

Tom - Doylestown, PA

07/23/2014


I called and placed my order with Kelly S.on Sunday at noon. I needed the item no later than Thursday morning. She assisted me with timely shipping and delivery and assured me it would arrive on time. She was very helpful with my order and was a pleasure to work with. Thank you very much E-trailer and Kelly S. I will not look elsewhere for the parts and materials needed that E-trailer provides!

John - Twelve Mile, IN

07/23/2014


the parts I ordered were the ones I needed.

Sharon - Englewood, OH

07/22/2014


All went well. Fast order and fast shipping. Great service!

Duane - College Station, TX

07/22/2014


Ordered this stuff when in Fort McMurray, AB and thought it would be ages in arriving but.....no arrived very quickly.

Lynn - Fort McMurray, AB

07/22/2014


Even though I was unhappy with my original I am still impressed with your companies response. The hitch I ordered was made in Mexico which I specifically did not want. I called my salespersonJuanita and explained my problem. She remembered our conversation and that I wanted US made products. Once again she rode above most representatives that customers usually have to deal with. She fixed it with sincere apologies. Your price matching policy was also a plus. You should bring your website up to date so that your customers are not misled and your salespeople are not put on the spot that is not even remotely their fault. Juanita and those like her deserve praise from youand maybe a bonus or raise. Sincerely Ernie Schoeffel

Ernie - Priest River, ID

07/22/2014


Just purchased four pairs of vinyl tire/wheel covers for my two tandem trailers. The order was shipped promptly and arrived within a few days. Email updates informed me of the status of the order. The covers fit well and look good. I will shop with etrailer again

Leonard - Stonewall, TX

07/22/2014


Great experience.

Guillermo - Davie, FL

07/22/2014


Etrailers is an excellent place to shop! The website is very easy to navigate. Ordering and receiving my parts were on time. The parts have been very reliable and best of all, the videos helped me make intelligent decisions before I ordered my parts. I ordered brake parts to keep us safe during travel. Excellent products. I recommend etrailers to anyone and everyone. Thanks again.

Jose A. - Apple Valley, CA

07/22/2014


Everything went very smooth. I had made a mistake on my first order which a claim rep noticed and called asap. everything was corrected and shippment went out with no problems. received all ordered parts with nothing missing or back ordered. i would recomend this company to to anyone.

Norm - Orland Park, IL

07/22/2014


London was great help. Thanks!

Ryan - Ithaca, NY

07/22/2014


I have purchased a couple things from etrailer and both times the products were shipped promptly

Mike - Santa Ana, CA

07/22/2014


Quick, accurate service.

Donald - Boonville, IN

07/22/2014


Everything went well. Shopping, buying and the delivery was all better than expected

Bruce - Sumerduck, VA

07/22/2014


Amazing customer service! I got a personal email within an hour of ordering ordered at 8 pm noting that my order was in stock and would be shipped out promptly. Next early morning, received confirmation of order being shipped!!! They saved our family vacation!! Thank you so much. Amazing. will definitely use etrailer.com again.

Kathy - Frisco, TX

07/22/2014


Very friendly and helpful sales rep.

Angela - Barnwell, SC

07/22/2014


Great job I appreciate how they took care of me and got the order out. Thanks so much

Harry R. - Benzonia, MI

07/22/2014


Perfect experience. I ordered my product from etrailer.com despite finding it slightly lower elsewhere. Etrailer provides so much useful information and the reviews convinced me that if there was a problem they would be there to make it right. Of course they honored their Low Price Pledge timely.

Mark - Mableton, GA

07/22/2014


Product ordered was what received. Pricing was in line and shipping was fast. Have added to my favorites for my future trailer needs.

Roy - Cottontown, TN

07/22/2014


I have ordered from etrailer several times now. Mostly just via the website but this last time I called to get some additional help with the product I was looking for. Every one of my experiences has been fantastic. The customer service is excellent, the products have worked perfectly, the shipping has been very fast, the prices are good. I will continue to order from etrailer for all my rv needs. Thank you etrailer!

Loren - Aurora, CO

07/22/2014


another awesome purchase from etrailer, I purchased tow mirrors and they were exactly what I needed.

Anthony - Clyde, OH

07/22/2014


GOOD PRICE . FREE SHIPPING , GOOD CUSTOMER SERVICE. JENA FOLLOWED UP LIKE SHE SAID AND PART ARRIVED ON TIME . THANK YOU JENA

Byron - Cary, NC

07/22/2014


Great Retailer! Delivered as promised and the product works as advertised.

Jerry - Richardson, TX

07/22/2014


The staff is super helpful and communicates well. The products are of good quality and are relatively easy to install. I purchased a trailer brake controller, trailer mirrors and nerf running boards for our 2006 Toyota Tundra. I am very satisfied with both the products and the service and would recommend etrailer.com to anyone. Thanks and keep up the good work.

Steve - Clinton, WA

07/22/2014


My order arrived on time and as advertised. Thank you

Shaun - Chelmsford, MA

07/21/2014


Ordering through etrailer is quick and easy. They offer top quality products at a good price. This is the 2nd time that I have ordered from etrailer, and I will order through them again

Jim - Carver, MN

07/21/2014


It was all good.

Allen - Rome, PA

07/21/2014


Etrailer.com is a phenomenal website. Every product has multiple pictures showing different angles and the product descriptions are very detailed. You know exactly what you are getting and there is no second guessing on what parts you need. Orders ship fast even on the weekends! A+

Evan - Wakefield, RI

07/21/2014


I do quite a bit of online shopping both personally and for our business, and I can say with all the customer service I have received, etrailers customer service is by far the BEST I have ever dealt with. I ordered side view mirrors for our car, and after placing the order I had a sales representative call me and suggest a faster way of shipping, which also gave me free shipping. The company immediately credited back the shipping charge, with no questions asked!!! I will most definitely be using etrailer for future business and referrals to all of our friends. Thank you so much for such kind, OUTSTANDING employees!

Amy - Franklin, TN

07/21/2014


Excellent service! Kelly was able to answer my questions and complete my sale very quickly. She was very through and concise. Excellent employee!!!!!!!!!!! Fair price and quick delivery scheduled......Thank you!

Paul - Fishkill, NY

07/21/2014


Rebecca did an excellent job in quickly understanding my goal and made appropriate recommendations this past Saturday. Timely order status was provided and I picked up the complete order Monday morning. I am a repeat customer and will be back.

Patrick - Baldwin, MO

07/21/2014


Very professional,friendly and fast service

Iosif - Staten Island, NY

07/21/2014


Ive order twice from etrailer and both times the shipping time has very quick. Im about a thousand miles from them and my stuff arrives in 3 to 4 week days. Im very pleased and next time I need something they may carry, Ill shop there first. Nice site for tracking of the package, too.

Rickie - Harrisburg, PA

07/21/2014


A little slow in processing the order , otherwise ok

Douglas - Mohawk, NY

07/21/2014


Off the charts in satisfaction

Harold - Kerrville, TX

07/21/2014


I want to thank you for the best customer service I have had in a very long time. Rebecca great I would recommend your company in the future.

Kevin - Axton, VA

07/21/2014


nice, friendly, prompt.

Roxana - Clemson, SC

07/21/2014


Very good service and quality products

Riley - Perryville, AR

07/21/2014


service was great and the part that I ordered was exactly what I was looking for. pictures speak a thousand words...thanks. The best online service experience I have had.

Jason - Sherwood Park, AB

07/21/2014


eTrailer makes purchasing a hitch a very good experience. The videos give you a good idea of what to expect on installing the hitch. Also Ricky is very knowledgeable about the different hitch choices. I have purchased here before and will again.

Max - Boulder City, NV

07/21/2014


Tires are great !!!!! You get exactly what they advertise:

Tony - Warner, OK

07/20/2014


Great experience!

James - Carrollton, VA

07/20/2014


Tahnks! Everything was right. All went well. No problems.

James - Nazareth, PA

07/20/2014


great experience!! I love the communication that was provided after the order. Good Job!! Communication is crucial.

Jonathan - Spring Hill, TN

07/20/2014


Great... Like Arnold said Ill be back

Elgin - North Potomac, MD

07/20/2014


We ordered a cargo carrier and bag to use with our new car and already love it! It will allow us to take everything we need for our vacation this summer - golf clubs to Espresso machine!

John - San Diego, CA

07/20/2014


It was just what I needed and it came very quickly.

Calvin - Huntsville, TX

07/20/2014


Good prices, good service.

Harry - Madison, WI

07/20/2014


No problems, quick and fast service and shipment. Thanks again.

Jimmy - Mullins, SC

07/19/2014


Christie was very pleasant to deal with.

Randy - Perkasie, PA

07/19/2014


Great site and very good products. I ordered two Roadmaster Quiet Hitch - Universal U-bolt Design which worked so well and I was so pleased with, I ordered two more. And the shipping was fast. Thanks for the great service.

George - Cordova, AK

07/19/2014


I ordered a trailer wiring kit for my Chevy Express van. The parts came earlier than expected and I had it installed within 15 minutes. Im sure Ill order from you again. Very happy with your service

Michael - Bremen, IN

07/19/2014


Placed order on phone with Erika because online system did not recognize and apply Free shipping. Erika was very helpful and very courteous. Order shipped same day and was received two days later.

Michael E - Toney, AL

07/19/2014


Good layout of products available. Price are a bit higher than expected, but the service makes it worth it Thanks, P.S. Look forward to next purchase!

Peter - Carmel, IN

07/19/2014


AWSOME! Thank you for the great service and great products, I would highly recommend you to anyone I know.

Andre - Buffalo, NY

07/19/2014


Ive dealt with Nicole R, Julie H and Erika W over the last week they absolutely rock! Your pricing and quick shipping and their knowledge and customer service are amazing and first rate. Many, many thanks to the three of them for getting this trailer hitch novice squared away with the right stuff on time including a return of item that I needed to switch. I needed make sure a all of this was done in less than two weeks and it seemed perfectly routine to them.

Greg - Cross Plains, WI

07/19/2014


Phone order was quick and efficient. Cathy T was also pleasant and able to quickly answer my questions .

David - Dover, NH

07/19/2014


Excellent serice, great follow up with terriffic personalized service.

Frank - Marblehead, MA

07/18/2014


Cathy was more than helpful. I used to be in the auto parts business, and know how frustrating it can be to deal with customers like myself ordered a pintle ball with the wrong shank. I was able to get the correct ball on the way and the original returned with no issue. Hands down my source for all towing and hauling gear.

Patrick - Tampa, FL

07/18/2014


All I have to say is. If the parts are as good as the CSR where on the phone , you have one new loyal customer. The CSR was very knowledgable and helpful with the ordering process. Its nice to know that Etrailer actually trains its employees on the products that they carry. Way too go.

Scott - Marine City, MI

07/18/2014


So easy, great customer service. Called the company for clarification and it was fantastic. Product got to me a day early.

Jeff - Olympia, WA

07/18/2014


Very informative through the whole transaction. Very fast emails with updates and super fast shipping!!! Thanks a bunch. It was a great experience and very fast turn around!!!

Leo - Rock Island, IL

07/18/2014


My dad put this hitch on my 2014 Traverse in about 25 minutes. It went on exactly like in the video. It looks good and is very solid. I was very impressed.

Elizabeth - Marshall, MI

07/18/2014


The wiring harness fit my Honda CRV perfect. The video showed me step by step how to install it. I am a 70 year old woman and it took me 1/2 hour start to finish. The trailer service centers wanted from 200.00 to 300.00 to install it, the harness alone was $70.00. I paid $25.00 for the part from etrailer and now it is done. Thank you

Sandra - Prescott Valley, AZ

07/18/2014


My roof rack arrived sooner than expected and was a cinch to install. Took less than an hour. Tracking was simple and fun. I kind of liked the personal emails too. Nice touch and a very good experience.

Thomas - Essex Jct., VT

07/18/2014


WEB sight very informative and easy. Received product within a very reasonable time . The AM90070 trailer wheel lug nuts stainless steel look well and appear to be a good product. They are not as long as OEM but installed ok on the trailer. Satisfied.

Lee - Mint Hill, NC

07/18/2014


Third time customer, always great to deal with is why I will continue to come back.

Mark - Vina, CA

07/18/2014


like it so easy

Kelly - Rancho Mirage, CA

07/17/2014


Outstanding customer service!!

William - White Plains, NY

07/17/2014


I think you guys & girls run a first class business. Keep it up, its a rare thing these days. Thanks !

John - Richford, VT

07/17/2014


Shopping on line can be frustrating at time not seeing the person you arwe dealing with, but etrailer let me know the status of my order when it would be shipped and this sevice carried through to shipping I will deffinitely deal with them again.

Alan - Burlington, ON

07/17/2014


I purchased a backup camera system for my truck. Shopping experience was good. Package arrived as advertised. I had the unit professionally installed. Immediately noticed that the display was not working properly. I contacted etrailer customer service who was courteous and responsive. I promptly received a replacement unit, installed it and my problem was solved.

Anthony - Leonardtown, MD

07/17/2014


Very impressed with your shipping email notifications. I look forward to seeing my hitch soon!

Paul - Cumberland, RI

07/17/2014


Having a good system to keep your customers informed makes it so they will return. I will recommend etrailer to my friends. Thank you!

Michelle - Terryville, CT

07/17/2014


Great service. Thanks.

Theo - Peyton, CO

07/17/2014


sumo springs were very easy to put on and work great thank you

Robert - Piketon, OH

07/17/2014


Great job fast service

Charles - Cocoa, FL

07/17/2014


Great price and service. The hitched was shipped out quickly and communication from etrailer was great.

Adam - Rockville, MD

07/17/2014


Easy web site search.

Anthony - El Paso, TX

07/17/2014


Extremely pleased with the service Zakia o Shipped my hitch the same day sent the tracking number confirmation numbers A few minutes after ordering it Extremely pleased with the service would recommend it to everyone I know

Paul - Lynn, MA

07/17/2014


Absolutely great again. Another superior product delivered amazingly fast with the best service communication, hands down.

Kevin - Golden, CO

07/17/2014


Love your website! Ordering was simple an was shipped fast.will definitely will use etrailor again. Thanks again.

Jeff - Asheville, NC

07/17/2014


WOW, what can I say? This place is awesome. Quick shipping, customer service is top notch. Ricky the sales person I had was very knowledgeable and helped me with a ton of questions. We just received our brake controller and the video on how to install it was very informative. My husband wired this to our vehicle in about an hour. The prices are very comparable to other internet shopping. I just could not believe that I ordered this on Monday and received it on Wednesday. GREAT company. Will use again if needed. Thank you for your prompt and wonderful service.

Dawn - Wooster, OH

07/17/2014


very good communication, thank you very much!

Dick - Blaine, MN

07/17/2014


Very pleased with overall service. Im impressed with their service, other companies should take notice. I will definately deal with etrailer again on any of my trailer needs.

Lloyd - Dexter, MI

07/17/2014


This is the best service I have ever had they was real helpful in finding what I needed. Thanks Jan and Kimberly

Rodney - Lakeland, FL

07/16/2014


I was very impressed when I ordered a Blue Ox towing system. I needed to have to quick as I was getting ready to travel in three days and etrailer had this to me in 26 hours from the time I placed the order. The sevice was outstanding and the communication was by far the best I have every experienced. I knew every step of the way from ship time to delivery. Thank you etrailer.

Phillip J - Lawrenceville, IL

07/16/2014


etrailer delivered exactly as ordered when they said they would. Shopping online was easy and the informational videos helped a lot for making my decision. Also the multiple angle views sealed the deal. Keep doing what youre doing and Ill be buying from you 40 years from now!

Bianca - Fort Collins, CO

07/16/2014


Site has a well organized option for all of the trailer hitch needs of any vehicle. Pricing is very competitive and shipping was fast. If you have any questions they will do their best to guide you to a solution.

Gary - Young Harris, GA

07/16/2014


Hugh variety, video directions, good product write ups, good price.

William - Raleigh, NC

07/16/2014


Prices are pretty fair and Customer Service is Super Great!!! I changed the order 4-5 times becoming quite a nuisance to these guys but the guys, especially Vince, Ricky S. & George, were professional and willing to help every time. I would recommend eTrailer to friends & family with no hesitation at all!!! Matter of fact, I already have!

Kenneth - Nehalem, OR

07/16/2014


This is a very good site to get trailer information and products. Videos are great!

Praneeth - Chicago, IL

07/16/2014


Your web site was great and informative. Cathy T was a great help. She is an exceptionally good sales associate.

Charles - Osceola, AR

07/16/2014


Exelent service,perfect delivering. will reorder next weeks.

Kurt - Aberdeen, NC

07/16/2014


Good selection. Yep. Good prices. Yep. Excellent customer service. Yep Am I missing anything? Nope. Will I shop there for trailer parts again. Absolutely.

Chris - Portland, OR

07/16/2014


Nice to deal with

Cw - Greensburg, KY

07/16/2014


Very good purchasing experience. Will make this my first stop when the need arises.

Robert - Renfrew, ON

07/16/2014


Good thankĀ“s

Alain - St-victor, QC

07/16/2014


Most efficient service I ever received. My product was shipped and received exactly as stated by the sales person. first experience with etrailer and will continue to do business whenever the need is there. Thank you for superb service as I was delayed for our trip in RV until the product was received.

Claude - Mandeville, LA

07/16/2014


I like how you almost instantly receive an email from a cuatomer service person with their email and phone number who will be your point of contact on the sale. Then, you receive several emails on the status of your order until it arrives at your house. Every good to do business with. Super fast shipping, too.

Brian - Burleson, TX

07/16/2014


Great customer service very good prices

Michael - Anniston, AL

07/16/2014


You did a great job. Made it easy for me. Thanks!

Richard - Baggs, WY

07/16/2014


Bumpers were exactly as expected. Much appreciated.

Bj - Bettendorf, IA

07/16/2014


Great prices combined with customer service that cant be beat!

David - Ventnor, NJ

07/16/2014


I was looking for some wobble rollers for my trailer,Just happened to find etrailer.com I felt I got the best price and the service was incredible thought I would be waiting 7 to 10 days to receive my shipment it arrived in 3 days thank you etrailer I would highly recommend etrailer to all my friends for any trailer needs!!

Timothy - South Walpole, MA

07/15/2014


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