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Troubleshooting Solera RV Awning that Will Extend but Not Retract  

Updated 08/07/2025 | Published 07/03/2025

Question:

I have a 2022 Dutchmen Yukon 399ML. I have a Lippert Solera rear awning that I thought had a bad motor but wasnt. I extend the awning back it will not retract. Does it have a helper spring inside it? IF so I assume it is on the motor side. Is there a part number for the spring?

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Expert Reply:

Hey Greg, RV awnings have like a garage door torsion spring built into the roller that the fabric is wrapped around. It sounds like maybe yours wasn't wound properly and that's your issue. Usually they are wound 14 times at install so that they have enough spring tension.

expert reply by:
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Jameson C
Jameson C. profile picture
Etrailer Expert

Jameson C.

8/7/2025

Hey Greg, how did it go with the awning? Did adjusting the torsion spring solve the issue? I'm curious because it could help others with similar problems!

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