Troubleshooting Solera RV Awning that Will Extend but Not Retract
Updated 08/07/2025 | Published 07/03/2025 >
Question:
I have a 2022 Dutchmen Yukon 399ML. I have a Lippert Solera rear awning that I thought had a bad motor but wasnt. I extend the awning back it will not retract. Does it have a helper spring inside it? IF so I assume it is on the motor side. Is there a part number for the spring?
asked by: Greg C
Expert Reply:
Hey Greg, RV awnings have like a garage door torsion spring built into the roller that the fabric is wrapped around. It sounds like maybe yours wasn't wound properly and that's your issue. Usually they are wound 14 times at install so that they have enough spring tension.
Product Page this Question was Asked From
Replacement Roller and Fabric Kit for 14' Solera Power/Hybrid Awnings - Sand Fade w/Weatherstrip
- RV Awnings
- Fabric and Roller Kits
- Extends 8 Feet
- 14 Feet Wide
- Sand Fade
- Lippert
more information >
Continue Researching
- Q&A: Dometic A&E Sunchaser Awning Fabric Replacement Model # 834BV15
- Q&A: Can The Solera Rollbar Be Used With The Dometic 9100 Series Awnings?
- Article: My Trailer Hitch Doesn't Fit
- Q&A: Replacement Solara Awning for Dometic Sunchaser 834AV14.401
- Q&A: Are Replacement Pitch Arms Available for Solera RV Awning
- Q&A: Replacement Pitch Arm & Washer For Solera 69 Standard Flat Awning Support Arm
- Q&A: How to Wire Solera Smart Arm 12V Power RV Awning
- Q&A: Replacement RV Screen Door Latch Options


Jameson C.
8/7/2025
Hey Greg, how did it go with the awning? Did adjusting the torsion spring solve the issue? I'm curious because it could help others with similar problems!