# 1
Thule Insta-Gater Pro Truck Bed Bike Rack - 1 Bike
Linda and I recently ordered two Aventon Pace 500 NextGen E-bikes from [bike store] in Madison, WI. Not wanting to just toss our expensive new bikes in the back of the p/u when they arrive next month we promptly ordered the Thule Instagator from etrailer. My prior experience with etrailer came as a recommendation from a friend. I was able to do quite a bit of the research on etrailers website, the demonstration video extremely helpful and we placed an order. The racks were in-stock, shipped promptly, etrailer providing a very nice tracking link that included pics of the staff involved in processing the order and a map of the route all the way to delivery. Absolutely 1st rate service. The racks showed up in perfect condition about two days after placing the order, exactly as promised. We are very pleased with etrailer, will most certainly be ordering from them again and recommend this company w/o reservation. Nice job etrailer!
I bought two racks to transport my ebikes. The tires do not fit in the rack. the cradle that holds the tire require to be wider. I need to return them. please assist me in this matter. thank you
# 2
Yakima OnRamp Bike Rack for 2 Electric Bikes - 2" Hitches - Frame Mount
This is a great product and works beautifully! The only issue was some sloppily made plastic turn knobs that were cross threaded on arrival. However, Yakima immediately shipped out replacements. It carries two large E bikes easily. They fasten solidly and are easy to load and unload!
etrailer: prompt delivery, fair price! Rack: It does fit my (2) Gazelle T10 eBikes. 1) I found I had to adjust every setting to get bikes to fit. Until you learn there are many adjustments, it does not seem like the center/vertical clamps will reach both seat posts. 2) The ramp is barely usable; my wheels are max it will fit and you must have at least 12ft of clearance on each side of car to get bike lined up with ramp. 3) My bikes have a "walk" feature, this is not usable as its too awkward to hold the walk button down and move around the rack. I found its easier to abandon the ramp and load front then rear wheel. I will rig up a wheel stop, on ends of each wheel holder so bike will not roll off while I strap it in. 4) Rack did NOT come with a lock for hitch pin; this is very disappointing as they say in manual this is an optional item. Every rack I have seen at least has a clip that would otherwise hold the hitch pin in if somehow the bolt loosened up. 5) The rack weight is the lightest I have found. 6) You must load the first bike (closest to car) from car passenger side. This will avoid you bike pedals hitting the vertical bar. That means you must load the 2nd bike manually as there is no way to get the pedals past the vertical bar. I will get used to this, I hope. 7) The rack is a few inches above the receiver (part that goes into hitch) so if you have a low hitch this might be an issue with ground clearance. With both bikes mounted up, it seems very stable and hopefully will be secure in travel.
What our customers are saying:
"I ordered a trailer hitch and a bike rack carrier the order was shipped with in three days. To put the hitch on only took about 30 mins. only had to drill two 1/2 holes. fit like a glove."