# 1
Yakima HangOver Bike Rack for 6 Mountain Bikes - 2" Hitches - Tilting
I would strongly recommend NOT dealing with this company. My bike rack arrived very late and after delivery I realized it was not compatible with my bikes. I was looking for a six bike rack that could hold my family's bikes (2 adult + 4 small children's bikes) and this rack is very specific for ADULT MOUNTAIN BIKES ONLY. I did not realize this and called the customer service to initiate a return after having a hitch put onto my car. I was told I could not return. I was out over $1k and ended up giving this rack away on my local free cycle as it was NO value to me and took up space in my garage. I am not a bike expert just a mom with 4 small kiddos looking for ways to enable them to play outdoors, I would have appreciated a better product explanation up front so I understood this would not be a fit for my needs. I would have benefitted from better customer service. Suggest passing on this product/company.
Perfect rack! Easy to put together, bikes are easy to load up. I own a bike tour company and get compliments from my guests all the time about this rack. Getting ready to order another one next month.
What our customers are saying:
"Sent out an e-mail to you earlier this week asking which hitch woudld be the best choice for installing on a 2000 Venture van for hauling a bike rack with two bikes. You suggested the one that would be easiest to install..received in a matter of days..installation went great ..very well thought out instructions. Everything went smooothly and the hitch is up nice and snug..doesn't stick out..looks great."