# 1
Saris Freedom Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
Our Townies fit great on this well designed rack. The website was very detailed and told me everything I needed to know to make the right selection. Even better, customer service cinched the deal with their help answering any additional questions. Top quality product and even better service.
I had to put my electric bikes into this rack, backwards, to make them fit. Not ideal, but it works.The receiving 'trays' that are intended to provide support for holding the bikes, by being placed under the bike tires, are forced to be moved to a location that is not directly under the bottom of the bike tires. While it works in this manner, it is not ideal.For the support that attaches to the diagonal bike frame, we had to remove it from the vertical rail of the rack. We reinstalled it, upside down, because that's the only way we could make it fit, or 'grab', the bike frame. Again, we made it work, but it's not ideal. We chose to keep the rack because it was so much less expensive than the Thule rack we considered buying. The bike shop owner didn't agree with us. He observed that we are putting $3000 worth of bikes on the rack and risking that investment. So far, no problems, other than the ill-fitting installation.
What our customers are saying:
"A couple months ago, I ordered a hitch & bike rack for my new 2005 Saturn VUE. Everything about the order was fast and easy. When my father bought a 2006 VUE, he wanted the same hitch, but it was not listed on the site. I contacted customer service and quickly received a response informing me that they were waiting for details on the new model. The next day I had another email saying it was available, less than an hour later, my order was placed and I had a "shipped" email. Outstanding service!"