Most Popular CURT for 2019 Ram 1500

It was obvious that we received a product that was returned by someone else when the box was overly taped shut, a support collar was broken, and most of the pieces were out of their ripped plastic bags. However, it was a great price to hold 5, 26" and/or 27" Trek bikes. I used a piece of the broken collar and went ahead and assembled the rack. Due to the weight of the 5 bikes it did not wobble that much when driving, as one of the bike tires was up against my car. I can only imagine that if we received an untampered product that this review would have been 5 stars. The picture is a little hard to see, but there are 5 Trek bikes on the rack on my 2020 Toyota Seinna.

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We received a damaged box, damaged items, no instructions, the nuts and bolts are completely stripped and not inside a bag. This was obviously used, returned, not checked for quality and sent out. We are extremely upset.

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I bought this due to decent reviews. Shipping was rather quick, within 4 days of ordering. Loading all 3 bikes was very tight with two adult bikes and one child bike, but I made it work. As another person posted, the rack is pretty difficult to push down and secure. It takes a lot of force I don't think my wife could have done it. The first time when I tested installing, when I tried to release the rack, it released hard and hit my knuckles. The second time, the spring loaded pin broke (pictures attached) and, once again, my knuckles got hit. Caution really needs to be taken if you have this product. I am giving two stars for this due to the safety concern and the plastic handle breaking. I will be returning for a refund.

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The only thing I do not like is when you use the handle to take it off. It springs and hits your hand ever single time. Other then that it is nice.