Most Popular Steel Shank - Gray for 2017 Chevrolet Silverado 3500

The order process was smooth. But, when trying to find out about the the lifetime warranty offered by Gen Y on the rubber components in the hitch Nicole could not answer my question. I asked if I was able to purchase through you and if not could I purchase from Gen Y even though I bought the hitch from you. This is something customer service should know the answer too. You would have gotten five stars but it was ruined by lack of knowledge by your staff.

We've bought several of the GenY receivers. We pull equipment trailers everyday with our 1-ton work trucks and need heavy duty receivers and these are versatile. I specially like the option of using this receiver for a pintle hitch. They hold up well and because they're so valuable to us, we use a locking pin so they stay on our trucks not someone else's!

Big beefy hitch. Cannot wait to use it. Good service from E-Trailer, hitch came earlier than expected.

Perfect, my second GenY Torsion hitch. Upgrading to the 21K from the 16K. There's not even a close second.

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I have yet to tow with this hitch because I just received it today. Upon receiving the box I knew this hitch was not for the faint of heart. It felt like a massive hitch weighing in at 118lbs. Taking it out of the box I could see that this hitch is built like a beast and will likely be more hitch than I will ever need, but I needed a drop hitch and after asking etrailer questions and doing my own extensive research, I decided this was the hitch I should buy. I like the fact that it will give a little more space between the trailer and the truck, it can be used as a pintle setup if the need arises, and it comes with two ball sizes. Using this for my enclosed landscape trailer I am hoping it extends the life of tires and suspension components. I will try and update in the future after towing with this hitch.

We've bought several of the GenY receivers. We pull equipment trailers everyday with our 1-ton work trucks and need heavy duty receivers and these are versatile. I specially like the option of using this receiver for a pintle hitch. They hold up well and because they're so valuable to us, we use a locking pin so they stay on our trucks not someone else's!

Big beefy hitch. Cannot wait to use it. Good service from E-Trailer, hitch came earlier than expected.

This thing is built like a tank. I have towed a few items that have been reasonably heavy (although not at 21,000lbs). I can say that it does a good job at limiting the aftershock of terrible roads that I have been on. It does a good job and is easily versatile to use with the adjustments available. The hitch should endure travels towing for quite a long time considering how well it is built.