Most Popular Cushioned 360-Degree for 2015 Ford F-350 Super Duty

The box showed up broken and open and bolts are missing

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Super happy with the product and CS Jaime was awesome! Product arrive timely. Suggestion: Add a QR code on packaging instructions for customers to scan with their phone that links them to your installation video on UTube. etrailer is the first go to place for my truck towing needs.

Short version: Product is fine. Etrailer shipping is laughable at best. First off, as far as the hitch goes, its a Curt product. Quality is great, it'll work just fine. At least the portion of the hitch that has arrived.... Dealing with Etrailer on the other hand has been a big disappointment. I specifically ordered this hitch from Etrailer because of the estimated delivery times. I needed the hitch prior to a weekend (for reference, the 20th) to move a trailer and the estimated delivery time was three days prior (the 17th) to that weekend. AFTER the order was placed, the estimated delivery became the 19th, a friday.... okay, so my two day buffer was gone but it was still projecting to be here in time. Friday rolls around and nothing delivers. On the following Monday (the 22nd), one of two packages arrives in awful condition. Absolutely destroyed box, patched together with sections of cardboard and staples, and wrapped in tape, styrofoam all broken up... fortunatley its a beefy hitch and did not have anything other than cosmetic damage. A 110lb hitch in a cardboard box. You think a company shipping a 100+lb hitch would take measures to protect their products a bit better. I called etrailer and they said they would look into the missing portion of the shipment with UPS and get back to me. Should be quick right? Wrong. I took the liberty of calling UPS directly to see if they could update me. Only 11 minutes on hold and they informed me they did not know where the package was and would start a claim. Okay... stuff happens. Figured I would call etrailer and take next steps. I call etrailer back and they said they cant do anything until they hear back from UPS... I talked to UPS in 11 minutes so I'm not sure what they're waiting on. I asked if they would send me a separate set of legs (the missing package) so I could get this trailer moved, and they refused to do so until UPS responds to them (I guess etrailer cant make phone calls, email only). I should have went with my gut and ordered elsewhere. Oh well. I know where to NOT take my business now. Package your products better and provide realistic estimated shipping times.

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This hitch is much easier than my Pullrite, and a lot less weight. I'm a newbie with 5th wheels and I really love this hitch.

Got here about four days early. Packaging was great. Haven’t used the hitch yet, but have used the Q24 for ten years. I really like Curt products and etrailer has the best prices I have found. Great service. Highly recommend.

I gave it 4 stars only because I haven't experienced the operational aspects of the 5th wheel hitch yet. That will happen in the coming months when we put the hitch to work. The packaging was a little beat up but all the pieces were in great shape and the nuts and bolts were there. The assembly went well, directions are easy to follow step by step. The only issue I had was with the 4 bolts that connect the plate assembly to the slider assembly. They were in an award place which made it somewhat difficult to start all 4 and tightening them without the correct tool. You really need a ratchet wrench to snug them up. I couldn't get to them with my 1/2" torque wrench to I used blue lock-tight a long with the supplied lock washers and hand tightened them the best I could which should be fine, I'll check them along with the other 8 on the slider assembly after a couple of trips to make sure all is good. There is some timely maintenance you need to pay attention to, that I haven't experienced on other hitches but it's no big deal. From a construction standpoint, it's well built, I like the cast pieces, not alot of welds to worry about or check on from time to time. The slider assembly is well thought out and works as it should with a fool proof locking mechanism. The double jaws should provide ample clamping power. The pivoting head also appears to be well thought out and should provide plenty of tilt for those award hookups you find yourself in from time to time. So far I'm please with the equipment and the price I paid for it. Not to mention FREE SHIPPING. Your definitely getting your money's worth in a sound, well built 5th wheel hitch assembly.

Truly happy with this product and can't wait to go to work! etrailer sent me everything I requested and the installer had no problems. Everything was packed well in shipping with no problems.

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2005 Dodge Quad Cab Dully , Cedar Creek 36 ckts 16k very nice hitch , shipped relay fast 3 days to east coast, easy to install : had rails from old hitch, it did come a LITTLE scratched up from shipping . one thing i wish it had more height / it does sit lower than old hitch buy 1 inch. haven't tried pulling yet / will up date latter . hope it pulls as good as it looks. now no problem for bigger trailer, i hope! maybe a toy hauler?

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I have ran a cheap competitor hitch for several years. A manufacturing defect (welded pivot pin) caused the hitch to fail and resulted in 18000$ damage to my truck and trailer. I chose the Curt 25000# hitch after much research and found it to be very well made and clearly shows when it is properly coupled. It is quiet and operates with minimal klunking and chunking going down the road. Overall I am very pleased.

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Mounted this hitch on my flatbed 3500 Ram and the hitch works flawlessly. Pull 44' tri-axle weighing in at 23,000# with ease. Very easy to use and understand, very easy to maintain.

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This product has worked perfect for me using with my 2012 Wildcat Sterling 5th wheel. Customer service is the best at etrailer.com. Just love doing business with them!

I bought a new trailer recently that weighs 16k and I just didn't feel secure using my Reese pro series 16k to Haul with. So I started looking at various hitches. I've had 3 other fifth wheel hitches in the past. All of them have been 15 and 16k models. What I never liked was the latching system. I've even had a trailer come out of the hitch due to a poor latching hook up. There wasn't an good way to lock the hitch. Some of it was my fault and some was a poor design. When I saw the Curt Q20 had a latch on the handle and also was color coded I was hooked. This hitch satisfied my want list. It arrived 4 days after I ordered it and like other comments I've read it was full of heavy duty staples. It was double packaged. There had to be over 50 staples. It was defiantly packaged securely. After dimantaling the packing I finally got to the hitch. There were a few scratches on the hitch from all the staples but a bit of black touch up paint took care of that. After all the hitch is going to be used and get scrached by me anyways. Four bolts and it was together. It fit perfictly it my existing rails. By the way it's heavier than my other hitches. I wound be apprehensive to pull my new trailer. If your looking for a great hitch at a great price you can't go wrong.

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Excellent on all levels. Fast shipping via right company.

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I would give this hitch 5 stars but it was damaged when I got it. The handle was apparently dented when it was shipped so I had the choice of either sending sending back a 125 pound hitch or banging out a dent in the handle and getting the damn thing installed.