# 1
Swagman Trailhead Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Tilting
etrailer has the best pre- and post-sales customer service I've ever seen! I started out not knowing anything about hitch-mounted racks. So I wrote to etrailer telling them about my car and type of hitch I was about to have installed. Samuel wrote back with lots of great information tailored specifically to my car. He even included a photo that looked just like my 2017 white VW GTI with a hitch and rack installed. Okay something of a coincidence. But the rest of the assistance I got from the crew at etrailer was just as prophetic. I went into this a novice and came out knowing lots more about hitches and racks and finding the rack best suited to my situation. I have a small car, a class 1 hitch and a heavy mountain bike. I got exactly what I needed. As to the Swagman rack itself, it works fine. If I had a different situation I would probably buy a platform rack as they are easier to load. There's no reason to buy a bike rack anywhere else.
First off, thanks to Jason T. or "Troop". The exemplary customer service he provided is rare these days. Troop made several calls to the various manufacturers to ascertain which bike rack would afford me the most ground clearance as my new VW Golf sits low to the ground and my old bike rack frequently scraped the ground when I went up even a slight up hill grade. His efforts paid off as he found me the best bike rack for my car, the Swagman Trailhead 2 Bike Carrier. It sits up off the ground just high enough that it doesn't scrape on my driveway. It is also sturdy and holds my bikes securely. And, the delivery was amazingly fast. I had my rack in about 2 days! Note to Troop, see my Pittsburgh Pirates Logo on my bumper in the attached pictures? Pirate Fans persevere! The Bucco's will be coming after your Cardinals this year! Thanks again Troop!
# 2
Swagman Trailhead Bike Rack for 3 Bikes - 1-1/4" and 2" Hitches - Tilting
Draw-tite Sportframe Trailer Hitch Receiver Class I - 1-1/4 Swagman Trailhead 3 Bike Rack - Tilting The Draw-tite Sportframe class 1 trailer hitch and Swagman Trailhead 3 bike rack were ordered for a 2017 Honda Fit. The online order and shipping went just as expected. The trailer hitch and bike rack are very heavy duty. I recommend watching the trailer hitch install video before installing, whereas the video is very helpful. The bike rack has triangles that you can rotate to find the best fit for your bicycle's frame. The rubber straps are thick and secure the bicycles when you pull them tight. This bike rack will stay on the vehicle for 6 months each year. The tilt feature and folding arm feature are must haves for a smaller hatchback. I am pleased with this purchase, it appears to be good quality and good value.
My previous bike rack was a hitch mounted Yakima. It was sturdy but not well suited for my low Subaru Impreza. It stuck out too far and hung too low so that I had to inch my way down the driveway or over speed bumps for fear of it bottoming out. A roof rack or a rear window mounted rack was not suitable since I wanted to be able to also carry two kayaks. First, I tried to modify my rack by shortening the part that sticks out of the hitch. I tried to saw off about 6 inches so it wouldn't stick out so far but the steel was much too hard. I ended up ruining several metal-cutting blades on my power saw before I gave up. I looked for other rack options. There weren't many out there. But eventually, I found something that met my needs. I purchased the "Swagman Trailhead 3 Bike Fold Down Bicycle Hitch Rack" in 2013 from eTrailer.com. The part that enters the hitch curves up to increase clearance from the ground. It is sturdy and sticks out far enough so I can still open my trunk hatch without having to lower the main vertical bar on the hitch (though I could if I wanted to). It isn't often I am really excited about a piece of gear but this hitch rack has made me worry-free when I transport my bicycle(s) via car. The only thing I don't like is that it is advertised as being a 3 bike carrier but it only fits 2 hybrid bikes. Maybe it will fit 3 skinny racing bikes but for the average rider, don't expect to fit on more than 2. But my experience is that is the case for all bicycle racks.
# 3
Swagman Chinook Bike Rack for 2 Bikes - 1-1/4" and 2" Hitches - Frame Mount
Truly grooving on my wife's new Swagman Chinook bike rack. She wanted to be able to transport her nice road bike easily without throwing it in the back of her car, and since a roof rack is out of the question, this Swagman model fit the bill perfectly. It arrived quickly on the anticipated date. Kudos to etrailer.com for the email updates to keep me informed of my purchase. Within one hour, it was installed on my wife's 2014 Mazda3 hatchback. The Swagman is heavy and solid, which is reassuring as it makes me feel confident that it will keep the bikes secure. It also makes me feel like I got my money's worth. A ratchet wrench and Phillip's head screwdriver were the only tools required for the easy install. I did my research before purchasing the Chinook model as I was also eyeballing a very similar Thule rack that was slightly more expensive. I spoke with an etrailer.com expert who gave me the lowdown on both models. Ultimately, the Swagman won out because it has a smaller 'footprint' while extended or folded up ... and also can tilt away from the car for easy access to the hatchback area. Very convenient! FYI: Mazda doesn't make a trailer hitch for the Mazda3 as it's a small car with a small engine and has no business towing anything. Thankfully, the Curt company makes an aftermarket frame and trailer hitch that fits the Mazda3 hatchback perfectly with no drilling. Stupidly, I purchased it from another online company thinking I was getting a good deal. Turns out etrailer.com had it for less with FREE shipping. Oh well ... live and learn. Now I know that etrailer.com is one-stop shopping for bike racks AND trailer hitches. (Full disclosure: I had the garage down the street install the frame as it's easier with a lift) Only snafu: the shipment contained an extra set of keys that I assumed was for the hitch bolt lock (there was also a set of keys on the bolt itself). I spent 15 minutes using those keys trying to figure out how to remove the lock from the bolt to install it on the hitch. The keys just wouldn't turn in the lock. I called etrailer.com and Kevin told me to try the other set of keys ... and they worked. So an extra set of keys came with it that did absolutely nothing ... weird! Obviously, I can't speak to the longevity and durability of the Swagman Chinook 2 Bike Platform Rack as I just installed it. What I can speak to is the sturdiness of it, the ease of the installation and my complete satisfaction with the good folks at etrailer.com.
I ordered the Swagman Chinook 2 Bike Platform Rack on line from etrailer and so far have been very satisfied. The bike rack was delivered in less than a week. Unpacking the rack and assembly was fairly straightforward. I have read some reviews that complained the assembly instructions were a bit vague. I didn't have a problem but can see where others without a mechanical background get confused. The rack is very sturdy, but there is some side to side play in the tilt mechanism. I'm not sure this can be avoided with a rack that folds down. Installing the Curt trunk stabilizing strap takes most of the sway out of the rack. Installation is fairly easy and quick. It takes me 6 - 7 minutes to install the back on my hitch, and to install the bike and be ready to drive away. That seems reasonable to me. So far I've only loaded 1 bike. I've included pictures of my installation on a 2014 Mercedes Benz E350 sedan. Clearance between the bikes, the rack and the car are good. With the bike loaded in the inside, most forward position, I have 6" clearance between the pedal and the bumper. With the bike removed, the center support folded flat and the rack folded up in the storage position, I have 4" clearance between the closest part of the bike rack (the fold down hinge assembly) and the back bumper of the car. I am able to open the trunk of the car without removing the bikes or using the tilt feature, but I do have to remove the stabilizing strap first. Overall, I'm very pleased with the bike rack and think it will serve me much better than my old strap on rack. Since the weather has been cool since getting the bike carrier, I haven't taken any long trips to give it a real workout.
What our customers are saying:
"great experience!!! I've been looking for a hitch. With the experience I just had with the bike rack, I;kk definitely come back and order the hitch when I have a little more $$$. delivery was quick! the product was awesome!!! Frank"