# 1
Thule Passage 3 Bike Carrier - Trunk Mount
Excellent on-line shopping experience. Your website is extremely descriptive of a product. Ordering was simple and your company response and delivery time was superb. I would highly recommend etrailer to anyone who has a need like I did. The product I purchased came with easy to follow directions and I didn't really need them being that I watched an install video on the etrailer site prior to delivery. Thanks etrailer!
Fits perfectly on our Lexus CT200h. Only on the old LS400, the side straps have to be fastened to the wheel arch edge, since the upper trunklid gap is to narrow for inserting the strap hooks. Mounting of two bikes is (with some routine) quickly done, and they stay safe even for longer and faster routes. For transporting three (mountain) bikes, though, the design doesn't seem big and robust enough. Nevertheless, the price-benefit-fun ratios are way better than reasonable.
# 2
Thule Passage Trunk Bike Rack for 2 Bikes - Hanging Style
Excellent on-line shopping experience. Your website is extremely descriptive of a product. Ordering was simple and your company response and delivery time was superb. I would highly recommend etrailer to anyone who has a need like I did. The product I purchased came with easy to follow directions and I didn't really need them being that I watched an install video on the etrailer site prior to delivery. Thanks etrailer!
Excellent and prompt customer service! When I first ordered my product it wasn’t in stock— staff were quick to let me know and offered me comparable products. I ended up waiting for my original order and shipping quick and they stayed in touch with ideas! Thule: The instructions could be a little more detailed. I ended up watching YouTube videos to help me instal. Overall it was easy, and this was the first rack I’ve ever installed and I did it by myself! I was surprised to learn the bike rack is in no way secured inside your vehicle, so.. I store it in my garage when it’s on.
What our customers are saying:
"Sent out an e-mail to you earlier this week asking which hitch woudld be the best choice for installing on a 2000 Venture van for hauling a bike rack with two bikes. You suggested the one that would be easiest to install..received in a matter of days..installation went great ..very well thought out instructions. Everything went smooothly and the hitch is up nice and snug..doesn't stick out..looks great."