# 1
Thule Elite Van XT 2 Bike Rack for Ram ProMaster Rear Door
Expensive, but worth the cost! Easy to install with clear instructions. Folds away cleanly when not in use, you can use the shorter bike latch to secure the folded rack in place more easily than the included strap. The only problem I've had is that if you're about 6' tall, with the rack in the highest position it's just above your sightline but squarely in "crack you in the forehead" range, so keep that in mind when deciding which height to use.
Great product, poor sales and delivery execution. The good: This bike rack appears to be of typical Thule high quality However, at the time of this writing, I had not installed the rack on my 2021 Promaster. The rack arrived on time with decent tracking data. The bad: The installation process for this rack is far (FAR!) more involved than installing a roof rack or hitch mount. ETrailer made no mention of needing specialty adhesive in order to install per Thule’s requirements. Neither Thule nor etrailer provided this adhesive, and it’s very hard to find in bricks and mortar stores. I suggest ordering the required Sikaflex 252 on Amazon immediately after ordering the rack so the adhesive will arrives before the rack. It appears etrailer sold me a returned item, because the rack appeared to be thrown in the delivery box with loose parts and no protective packing materials; $XXX bike rack and that’s how much etrailer cares! UPS sucks; there’s no reason to candy-coat the performance of their deliveries (yay for union protected job apathy). Every (yes, literally every) box I receive from UPS arrives with varying degrees of damage which often impacts the condition of the contents of the box. I suggest buying this rack at your local bricks and mortar bike store.
# 2
Thule Elite Van XT 2 Bike Rack for Sprinter Rear Door
The Thule Elite Van XT2 Bike Rack is just what I expected but the install instructions leave something to be desired. Nothing but pictures trying to describe the install. Even a few poorly worded sentences would have been helpful in some places. I have seen this noted in other reviews and [online]. Otherwise a quality product and I have been able to integrate it with my Kuat swing arm and bike rack that we were already using. I wanted to be able to add a 3rd bike to our setup without extending the length and still be able to open the rear doors without removing a bike. This all worked out with just a little modification. I did move the Thule bike rail install point 1.5" above the center install position to allow clearance over my wife's ebike. See photos.
The bike rack arrived within 2 business days as promised by Melissa. Install was straight forward. We drove with two bikes 4000 miles and had absolutely no issues. We used the adhesive recommended in the instructions and had absolutely no problems with dispensing the adhesive (as sometimes mentioned in the reviews).
What our customers are saying:
"Everyone that bought before me was right! I got my rack in time for my next days off and putting it together was fast too. And I'm a grandma!! Thank you for being fast and honest! You beat anyone in my town hands down!"