# 1
Dexter Heavy-Duty Suspension Kit for Tandem-Axle Trailers - 1-3/4" Wide Double-Eye Springs
I really wanted to give this kit a 5 star review, however it fell short in more than one way. The parts are very nice and heavy duty looking and went together purrty good. However, when I went to grease the shackles none took grease it just came out around the fitting, so I changed the end on my grease gun thinking it was just worn out, still same problem. I had to hold the fitting on the zirk as hard as I could and finally got them to take grease, one still hasn't taken grease and not sure what I'm going to do. I left all hardware loose to this point to make sure there was no un nessesary pressure on anything hoping it would take grease easy. It's like the heads of the zirks are a size to small. After greasing everything the best I could I tightened everything up, during this process I had 2 nuts that the threads pulled out of... Just as they got tight they started to loosen up, I was using a standard length 1\2 drive craftsman ratchet, and I'm not hulk. I ended up having a few nuts and washers that worked but still this shouldn't have happened. Makes me wonder about the rest of the metals strength. Looks heavy duty but I'm starting to wonder about longevity.
After receiving my shipment yesterday, I was concerned that parts may have been missing due to the shape of the shipping box and the lack of packing material. During the installation of the shackles, the third shackle nuts/bolts stripped out when tightened by hand. The shackle had to be cut off since the nuts could not be properly tightened. I have emailed etrailer with this issue and hopefully we can resolve the issue quickly.
What our customers are saying:
"WOW! I am impressed! I called to place my order and real person answered, spoke perfect English, albeit a slight southern accent, and my order was sent within a day, shipped quickly and I had it a few days later. I saved over a hundred dollars over local and installed it my self. I cant imagine how that they could do any better. THANKS!"