# 1
Hollywood Racks Sport Rider SE Bike Rack for 2 Electric Bikes - 1-1/4" and 2" Hitches
Received the bike rack today! Very nice & heavy duty. Need to finish assembling it yet so anxious to use. I have a friend that has a Hollywood Rack too, love them! Great service here and fast shipping! Would recommend for all electric bike owners!
After a rocky start, all is good today! Bike rack arrived quickly, and the etrailer shipping carton was in perfect condition but the Hollywood Rack carton was torn up and re-taped. Think I had been blessed with a customer-return, and there were parts missing. I made an inquiry to customer service, and had a call back within an hour (thank you Trevor!), and had the replacement parts from Hollywood in my hands by the 4th day.Thank you for the prompt attention, and quick turn-around!
What our customers are saying:
"A couple months ago, I ordered a hitch & bike rack for my new 2005 Saturn VUE. Everything about the order was fast and easy. When my father bought a 2006 VUE, he wanted the same hitch, but it was not listed on the site. I contacted customer service and quickly received a response informing me that they were waiting for details on the new model. The next day I had another email saying it was available, less than an hour later, my order was placed and I had a "shipped" email. Outstanding service!"