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# 1
Yakima HangOver Bike Rack for 6 Mountain Bikes - 2" Hitches - Tilting
I would strongly recommend NOT dealing with this company. My bike rack arrived very late and after delivery I realized it was not compatible with my bikes. I was looking for a six bike rack that could hold my family's bikes (2 adult + 4 small children's bikes) and this rack is very specific for ADULT MOUNTAIN BIKES ONLY. I did not realize this and called the customer service to initiate a return after having a hitch put onto my car. I was told I could not return. I was out over $1k and ended up giving this rack away on my local free cycle as it was NO value to me and took up space in my garage. I am not a bike expert just a mom with 4 small kiddos looking for ways to enable them to play outdoors, I would have appreciated a better product explanation up front so I understood this would not be a fit for my needs. I would have benefitted from better customer service. Suggest passing on this product/company.
Perfect rack! Easy to put together, bikes are easy to load up. I own a bike tour company and get compliments from my guests all the time about this rack. Getting ready to order another one next month.
# 2
Yakima FrontLoader Wheel Mount Bike Carrier - Roof Mount
Overall I am happy with these bike carriers. They mount to the racks over the bed of my Tundra TRD Pro. Installation is simple. I think they could be just a bit sturdier because there is just a bit of wobbling when driving on bumpy roads but I'm not too worried about them coming dislodged. Take note that although they come with a cable lock to attach the bike to the carrier, the key is sold separately.
Very good product. It holds the bike securely on the roof without contacting the frame. It is easy to adjust from my road bike to my 29er mountain bike. Our drives are all relatively short, so I like that I do not need to remove the front wheel to lock in the bike. It's also nice that the SKS locking system allows me to use the same key for this rack that I use for my Yakima roof box and hitch rack. This is my first roof rack and I chose this route for a couple reasons. Some of the roads we travel to get to our trail heads are a bit rough and with a roof rack I don't have to worry about bottoming out a hitch rack hanging off the back of the vehicle. Also, it takes up less room in the garage. Our vehicle is a 2000 Jeep Grand Cherokee with an additional 4 inches of ground clearance. That makes it a bit of a reach for my 5'4" wife, so we take our two-step along to help her. This is my third time purchasing from etrailer, and each experience has been very good. They are a very customer service oriented company. I really appreciate all the additional information they provide on their products, especially all the videos they produce to aid in reviews, assembly, and use.
What our customers are saying:
"Everyone that bought before me was right! I got my rack in time for my next days off and putting it together was fast too. And I'm a grandma!! Thank you for being fast and honest! You beat anyone in my town hands down!"