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# 1
Ultra-Fab Dirt Bike Carrier for 2" Hitches - With Ramp - 77" Long - 500 lbs
I can't say I'm entirely happy with my purchase. The instructions were more confusing than helpful. Note in "instruction.jpg" photo of STEP 1 that the text says to put the 8 small bolts in from the inside first, but the drawing clearly shows them as going in from the outside. The last step says to place the ramp onto the receiver as shown.... glad I didn't throw away the box because there is no drawing that shows ramp installation. Actually, the photo on the box was more helpful than any of the instructions. Also, I need to make a trip to the hardware store to buy longer medium bolts because the ones that came with the carrier were not long enough to fully engage the self locking feature of the nylon lock nuts. At a minimum a couple of threads should protrude beyond the nylon. See photo "nut.jpg". The bolt threads don't reach the end of the nylon, so the self locking feature is not fully engaged. I did tighten the nut, but that was as far as it would go. I think once I get back from the hardware store with the new medium bolts and after I reverse the 8 small bolts (I followed the drawing and not the text of the instructions), I'll be OK with the carrier.
"Instantly Get Rid of Wobble and Upgrade With Lights" This is not a 5 because ramp should be longer & there should be some type stabilizer to temporary hold bike while strapping down, I'd pay more for those upgrades. The wobble can instantly be solved by hooking Tie-Straps closest to vehicle directly to the receiver where you hook your chains, rather than hooking them to the provided holes on carrier itself. You of course use the provided strap holes ones on the opposite side. When strapped down as stated, the carrier now becomes one with the vehicle & @ 80mph there is no wobble. (*TIP: Put ramp back in its place before strapping down or else it won't fit with the strap hooks in the way.) I upgraded mine with lights for both safety reasons & not needing the Police any reason to pull me over. It was very simple and cost me nothing but time & maybe $50. I recommend this product whole heartedly.
What our customers are saying:
"Outstanding customer service! These days I would say very few companies excel at customer service - in a time when web servers and outsourcing can do most of the work, it is rare. I called one week before I plan to go on vacation to get a particular cargo carrier that I was not able to find in any local store. I sppoke to a real human being who not only took my order, but assured me that it would be handled immediately to ensure that it got here in time. Within three hours I received an email that it was in stock and being prepared. Fifty minutes later I received an email from a different person saying it was shipped. The next day it was in Georgia. Phenomenal way to take care of your business. Great work!"