Most Popular - 4 Inch for 2022 Buick Envision

I needed an extended ball mount for my new Jeep in order for my utility trailer tongue to clear the rear mounted spare tire. Item is as described on the web site and was received earlier than expected. etrailer has great customer service and is my number one go to place for towing and trailer supplies.

Overall, I have to say that I am satisfied although not particularily impressed. The finish on the ball mount is mediocre ... there are several spots where the paint is chipped off for instance. It was received today and installed today with no use yet the pictures show the areas in question. You can tell by the label installation that someone who really didn't care rushed the operation. It also fit considerably looser than the Reese bar that I removed. I had to apply several turns of duct tape around the tube to make it as snug as the original. As I said, it'll do fine, just not impressed.

I'll start off with the great customer service, called a rep for assistance and did a great job. He walked me through everything for about 5 minutes. Then I proceeded to order parts at a very reasonable price. Shipping was right on time and tracking was top notch. Now for the parts I received. Trailer hitch receiver was built like a tank, and very easy to install. I didn't even have to take off the whole bumper which I see on your website. There is only one problem with this hitch receiver. Zip ties to hold the facia bracket? It's like putting a $10 paint job on a Rolls Royce. I'm sure you have a good R&D department, but this is unacceptable. I could tell you how to make this better but I'm not part of your team. Could be solved by putting a ___ on the ______. R&D should be smart enough and paid well to figure this out. No offense but they can do better. ??ZIP TIES?? Also, it is pitched with a cap but did not receive that. I also purchased A brake controller P3 and a ball hitch. The ball hitch is pictured wrong on your website. It's pictured with an adjustable ball hitch. This is what really wanted but got something entirely different. If it works, I'll be fine with it. I should have caught that, but my eyes adjusted on the adjustable ball hitch. P3 brake controller was very easy to install, about 5 minutes. On a closing note, I will order from etrailer again. Thanks for your business. Just please listen to your customers and fix these problems. Everything and everybody are not perfect. Thanks again.

The hitch assembly included everything needed for quick and complete installation. Perfect fit for my 2023 Honda Passport. Have been using etrailer for some years now and have never had a bad experience. The self-help videos are a plus for customer service. Good work guys!