# 1
etrailer Ball Mount Kit for 2" Hitches - 7,500 lbs
Delivered earlier than expected. Very nice and easy products
I'll start off with the great customer service, called a rep for assistance and did a great job. He walked me through everything for about 5 minutes. Then I proceeded to order parts at a very reasonable price. Shipping was right on time and tracking was top notch. Now for the parts I received. Trailer hitch receiver was built like a tank, and very easy to install. I didn't even have to take off the whole bumper which I see on your website. There is only one problem with this hitch receiver. Zip ties to hold the facia bracket? It's like putting a $10 paint job on a Rolls Royce. I'm sure you have a good R&D department, but this is unacceptable. I could tell you how to make this better but I'm not part of your team. Could be solved by putting a ___ on the ______. R&D should be smart enough and paid well to figure this out. No offense but they can do better. ??ZIP TIES?? Also, it is pitched with a cap but did not receive that. I also purchased A brake controller P3 and a ball hitch. The ball hitch is pictured wrong on your website. It's pictured with an adjustable ball hitch. This is what really wanted but got something entirely different. If it works, I'll be fine with it. I should have caught that, but my eyes adjusted on the adjustable ball hitch. P3 brake controller was very easy to install, about 5 minutes. On a closing note, I will order from etrailer again. Thanks for your business. Just please listen to your customers and fix these problems. Everything and everybody are not perfect. Thanks again.
# 2
etrailer 2-3/4" Rise or 4" Drop Ball Mount Kit - 7,500 lbs
I purchased the etrailer.com 2-3/4 " Rise or 4" Drop Ball Mount Kit, Curt Trailer Hitch Receiver and Twist-in 7-Pole RV-Style Trailer Connector for my 2011 Chevy Silverado. Quick Delivery! All the necessary parts arrived in perfect condition. Directions were spot on and the instructional videos were great.
It did the trick, although it is starting to rust.
# 3
etrailer Ball Mount Kit - 3" Rise or 4" Drop - 16,000 lbs
This was a combination product that contains both trailer balls that I use. I am very pleased with the product and do not have to worry about it breaking under a heavy pull. The service was great including the delivery time frame. I am a completely satisfied customer and will do repeat business in the future! I got all of this for what most companies would charge for 1 ball and 1 hitch bar! Great Value!!!
This was what I needed as far as a high capacity (16k lb) ball mount with the right amount of drop, but the mount does not fit "snugly" in my receiver. There is a bit of play between the receiver and the mount when it is installed.
# 4
Curt Towing Starter Kit for 2" Hitches - 2" Ball - 3/4" Rise, 2" Drop - 7.5K
Excellent hitch easy installation.It only took me about an hr and half to install from start to finish
Easy to install. On the road some other KIA Telluride shouted at me about where I got the hitch. I shouted back etrailer.com and shouted that I installed it myself and it was relatively easy.
What our customers are saying:
"Very broad selection and outstanding service."