Most Popular 2 Pack for 2020 Ford Escape

Disclosure: I have not had the chance to use the product yet. This review is for Etrailer specifically and the purchase process on these products. I am new to these racks so I read an Etrailer forum on what parts to buy. Trusting their help, they recommended the Yakima landing pads, the Highline towers, and the HD bars; so I ordered. At no time did they or the computer ask me to order the metal adaptor to ATTACH the bars. Being new to the rack system, they should have been on top of this and disclosed that I would not be able to use ANY of my products till I had these tiny metal adaptors. I.E. "Have you bought the correct adaptor to mount your bars?" Anything would have helped! Now I have all three things sitting in my garage collecting dust with a pending order to another company for the tiny metal adaptors, making the delay another week and a half. This puts a sour taste in my mouth.

with so many variables having someone that could sort through all them was very helpful Thanks etrailer