Most Popular Silver for 2019 Toyota RAV4

Ordered this product for my 2019 Toyota Rav4 Trail with the raised rail from etrailer.com as they were the only site that would confirm a fit on my car. The turnaround time from ordering to delivery is impressively prompt. And the product itself speaks of quality and fitted perfectly on the Rav4. Installation took me less than half an hour and I was able to attach my two old bike racks on it and the bikes for the weekend. The product performed perfectly and looks just as great compared to the others out there that cost twice more. Kudos to Mackenzie B. of etrailer.com who answered my questions and addressed my concerns all throughout the process.

Upside: eTrailer shipped product promptly, Easy Installation, good quality for price. Downside: crossbar end caps a challenge to install. Biggest downside was the USPS. It's no wonder they are losing money. Watching product hang out for days at 1 location before moving to next. Conclusion, I'd buy it again.

If my rating was based only on the ordering process, USPS would get negative 5 stars and etrailer maybe 1 star. The order was fulfilled the same day and tracking info forwarded to me. USPS: "Label created, awaiting order". One week later: "Label created, awaiting order". I contacted Jamea at etrailer, who stated that they would only request a trace w. USPS after 10 biz days (two weeks). USPS after two weeks: "Label created, awaiting order" . . . etrailer finally puts a trace on it w. USPS. The package was sitting in Puerto Rico(!!!!!). Two weeks later, I received the order in NY. So, one month from Arkansas to NY. The order was left at my door in the pouring rain, box open (my wife was home at the time). See photo. Fortunately, all hardware was still in the box and the crossbars unharmed. The crossbars are fine and the quality is decent; however, a few minor issues w. installation: 1) Malone provides an optional rubber insert for the exposed slot underneath the crossbars after installation, purportedly to lower wind noise. Instructions say to cut the rubber insert to size, then "press insert into exposed slot". Simply pressing it in, after installation, proved impossible - you must cut it to length, then slide it in from one of the bar ends. Not difficult, but this involves removing the installed bar, removing one of the clamp assemblies, sliding in the rubber insert, sliding the clamp back into the bar, and then re-installing the bar to the vehicle. This wouldn't have been a big deal if I hadn't loosened/unscrewed the adjuster too far . . . which resulted in having to perform "surgery" (taking apart the clamp assembly) to get the bolt to mate with the end nut. Of course, the entire assembly sprung apart when I did that (DON'T do that!). Two hours (!) later, both bars were reinstalled and all was well 2) the rubber "boots" around the clamps are a bit fidgety and you have to be careful to get them seated correctly, but once seated, they are fine 3) having the allen key incorporated in the clamp locking mechanism is a great idea, but with the longer 58" bars, tightening/loosening the clamp is a pain since the bar interferes with fully turning the allen key. Not a big deal, just aggravating. I ended up using a longer allen key I just happened to have in my toolbox. So: item is of decent quality for the price and works just fine. Although etrailer was quick to respond re: shipping issues, they could have requested a trace from USPS earlier. I had given myself a two-week window from submitting the order to leaving on my planned trip. One month later, after the package wandered around who knows where in the USPS system (well, I know it visited Puerto Rico), I was already back from my trip before the package arrived, soaking wet and open, at my house. Lesson learned - have it shipped with another carrier, even if it means paying an extra fee!

Really easy to install. These look much sturdier than the square bar ones I had befoe.