# 1
GearDeck 17 Enclosed Cargo Carrier for 2" Hitches - Slide Out - 17 cu ft - 420 lbs - Black
Just returned from a 2k round trip to Boise, Idaho. Can’t believe how much this outfit held and how was it was to use. HIGHLY recommend this! Lots of interest in it along the trip, had one gentlemen tell us, he ordered one from his hotel in Boise, and a half dozen more interested. Great product.
I purchased this product because of the design, reviews, and price. I will write the negative first and the positive second. From the Company's (Lets Go Aero) standpoint, if I had been the median purchaser I would have returned this product, which is really bad because I would not have figured this out until I had most of it assembled. The result would likely have been a very upset customer. I like the GearDeck 17 overall, but there are 3 issues that need to be corrected at the factory immediately. 1) THE INSTRUCTIONS: Why in the world would a company in the US, send such terribly written instructions out with their moderately complex product assembly requirements? They are incorrect and incomplete in both text and illustrations. 2) THOSE 2 ALUMINUM ANGLES: Do they go on the inside or outside? What are they for exactly? If they are to act as spacers to protect the gasket, could they not have molded in the solution? The really absurd part is that they expect them to be held in place by crimping the channel on the weather strip. That's BS. I corrected the instructions with help from reviews and figuring it out, and I corrected the angle stupidity by riveting them in place. 3) In regard to quality control in manufacturing, there is only one area (2 issues) the hinge placement and the hinge backing plate/bar. The left hinge was placed about 1/2" too far the the left (too wide). This can be lived with. If it had been to the right I would have gone to the trouble to return this product. The right 3 rivets did not hold the backing bar in place (one of which went through the hinge). The rivets appear to be defective. This should have been caught by the riveter. I removed these 3 rivets, purchased the appropriate length and diameter rivets, had to ream the holes with a 3/16" drill, and then reinstalled. Positives: 1) 17 cubic feet (no competition) 2) slides out 3) excellent light kit 4) clam shell hard enclosure 5) overall design 6) nylock nuts (why wasn't all of the fasteners stainless steel?) 7) the receiver hitch pin and slide out pin are an excellent design (does not rattle) 8) mounting height is not too low or too high 9) light weight 10) frame rigidity is excellent. I hope the quality control, instructions, and aluminum angle business are addressed immediately because overall this is an excellent choice for our filled to capacity Ford Expedition EL.
# 2
GearSpace 34 Enclosed Cargo Carrier for 2" Hitch - Slide Out - 34 cu ft - 300 lbs - Dark Gray
Excellent service with etrailer and expeditious shipping! Couldn’t be happier and thank you!!! The model cats are not for sale sadly ??
This is a great cargo carrier with a lot of room, not too happy with the price. We are using this to transport wheelchairs and walkers. We can carry two wheelchairs and a rollater plus rugs, chairs, etc. The top is a clam shell that opens and closes easily once the latches are released. A couple things could be better. The very long power cable that brings power to the license plate light and brake lights has lots of slack when the carrier is not extended, but no way to control it. I've been looking for a spring that I could use to retract the power cable, yet give it some slack when the carrier is pulled out. The other thing is the pair of "locks" that apparently lock the carrier. The locks are flimsy and are not much more than another set of fasteners and would keep out only the most casual thief. Also, the lock between the carrier and the vehicle is very hard to reach, for both locking and unlocking; fortunately, the lock part can be pushed onto the rod while locked. A cable would be easier to deal with but would rattle while driving.
What our customers are saying:
"The hitch and the carrier came in much earlier than expected. The cargo carrier assembled in a few minutes. The hitch went on like a glove. I was very satisfied with it's quality. My salesperson was very helpful and made sure that I had the right things. Overall, I was very pleased."