# 1
Thule Passage Trunk Bike Rack for 2 Bikes - Hanging Style
I purchased this for my son to be able to transport his bicycle to and from college with his Ford Taurus sedan. It was just what we needed and provided safe and durable transport. This email is in response to etrailer's follow-up one year after purchase. I really appreciate the concern their customer support puts forth in making sure the customer is pleased and well cared for. I would highly recommend this product!
Excellent and prompt customer service! When I first ordered my product it wasn’t in stock— staff were quick to let me know and offered me comparable products. I ended up waiting for my original order and shipping quick and they stayed in touch with ideas! Thule: The instructions could be a little more detailed. I ended up watching YouTube videos to help me instal. Overall it was easy, and this was the first rack I’ve ever installed and I did it by myself! I was surprised to learn the bike rack is in no way secured inside your vehicle, so.. I store it in my garage when it’s on.
# 2
Thule Passage 3 Bike Carrier - Trunk Mount
I purchased this for my son to be able to transport his bicycle to and from college with his Ford Taurus sedan. It was just what we needed and provided safe and durable transport. This email is in response to etrailer's follow-up one year after purchase. I really appreciate the concern their customer support puts forth in making sure the customer is pleased and well cared for. I would highly recommend this product!
Fits perfectly on our Lexus CT200h. Only on the old LS400, the side straps have to be fastened to the wheel arch edge, since the upper trunklid gap is to narrow for inserting the strap hooks. Mounting of two bikes is (with some routine) quickly done, and they stay safe even for longer and faster routes. For transporting three (mountain) bikes, though, the design doesn't seem big and robust enough. Nevertheless, the price-benefit-fun ratios are way better than reasonable.
What our customers are saying:
"Just to let you know I was very satisfied with my orders for a hitch, wiring harness, bike rack and extension. I have a 1995 Dodge Ram van and some of the parts are hard to get elsewhere. I received all my orders proptly and will recommend you to others. The pricing can't be beat. Thank you. Sincerely, Frank"