Most Popular Recurring Set-Up for 2018 Ford C-Max

Kit fits great! Hooked up a 2004 Workhorse to a 2002 Jeep Liberty. It might be preferable to be handy with some advanced mechanical skills and tools to install this efficiently. Directions are great but you do need to figure out your own locations for certain items like the break-away reservoir, compressor, routing lines and wires out of harms way, but not bad at all. Parts are great, everything there but added a couple different wiring splices of my own.

Your customer service leaves nothing lacking, and this follow-up from you is so out of character for the many web sites I have purchased from over the years. I am impressed by you and your company. I bought the tow bar and the brake system for my Equinox, and installed them my self (I am 70 years old) - and with your provided instructions and video, I had no problems (even though I was surprised by the number of parts and detail that went into the assemblies). Both systems have worked very well, with no problems. I am completely satisfied with them, and have told my friends and traveling acquaintances about your company. Thanks for your follow-up!

Lasted 1 year and started to intermittently stop working. We thought it was the power cord so we replaced it. Now, 2 years after more significant use, it doesn’t work. Actually had our tow vehicle crash into our rig breaking our etrailer tow bars, put a hole in our radiator, ruined the grill and fiberglass damage. If not for the upgraded chains we use replacing the cheap cables etrailer tow bars come with, our suv would have crashed into another car or worse rolled off the George Washington bridge! We were in heave NY traffic! Thankfully we got to the shoulder without damage to anyone else around us, BY drivers are not as mean as people say! Do NOT but etrailer tow bars or this brake buddy! Not worth the risk and look at the cost! I could see if we chose some cheap knockoff product, but this is significant money spent!! RV is a 2021 Tiffin Phaeton and etrailer tow bars are a year old.

Plug keeps getting loose on unit. I drilled a hole in the case and installed a tie wrap attaching wire to case no more movement of plug works great otherwise

This was a tight fit in my 2001 Wrangler. The seat has to be all the way back. I also had to remove my weather tech floor mat and put in a 3/4” board to raise the front legs more than fully extended. It seems to be working fine now, I just towed it from Santa Fe, NM to Tucson, AZ with no issues. I ordered the battery charge line kit and the breakaway kit. I found it bothersome that all used different color wires for positive, ground etc.

Installation was a bit challenging, but the ETrailer viedos were great to get me through the harder areas. The brake Buddie works great, though becase of my Jeep configuration (notmuch room) it is somewhat difficult with the linkage but I'm getting better hooking it up with experience. Happy with purchase. THANKS for asking. AL

Very touchy on where it is sitting on the floor in front of the seat. Must be lined up almost perfectly. Heavy and clumsy to get in and out and connected to brake pedal. Need to add an on/off switch to the power line on the controller otherwise it is transmitting a signal on Jeep brands all the time that interferes with the remote key lock. Quite disappointed with hit and miss braking operation while in use and sending braking signal to driver when it is not braking.

I bought a complete flat tow parts fir a jeep wrangler. I decided I could install myself. Your installation videos made it nearly a piece of cake. From a quote I got from a RV service business, I saved several thousand dollars installing myself. etrailer is the place to for your RV needs!

The install on my Ford Maverick is clean and functional, so this is more of a customer service review... excellent customer service! During the 4-day towing set-up install, the forecast was for freezing temps and my rig was not winterized. I called in mid panic and the motorhome was moved indoors. A few months after using the tow set-up, a minor problem developed. I called and the CSR apologized and said, I can see how that might be frustrating, and a replacement cable (slightly longer) was sent free of charge.

This braking system does what it's suppose to do, smooth proportional braking between motorhome air brakes and the tow vehicle. The only reason I did not rate at 5 stars is that there is a slight misalignment of air cylinder mounting bracket and 2022 Jeep Gladiator brake pedal.