Most Popular Wired Remote for 2017 Jeep Wrangler

I'm very happy with this winch so far, and also with etrailer for their customer service. The winch arrived quickly after I ordered it, but was missing the hook. I went ahead and installed it on my equipment trailer and was able to offload my son's car, but I really needed the hook to be able to handle the heavy chain needed for loading my tractor. Customer service (Rose B.) was very helpful and the missing hook arrived in less than a week. Installation was easy, and I added two heavy angle-brackets so the winch frame is bolted to the trailer frame as well as the decking (photos attached). I used my own longer stainless bolts because of the thicker material.

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Really fast delivery--thanks!

Tough construction, Haven't used yet

Typical Chinese product. The controller failed the first time I tried to use the winch. The cause of the failure was the paper thin female terminals on the ends of the wires. These parts were completely soft and would not stay tight on the male terminals they fit on. The only solution was to replace the female terminals with a standard quality terminal that was made of much thicker material and was hard enough that the terminal would stay on the mating part and make a consistent electrical connection. After I replaced the less than satisfactory terminals, I have had no more problems. Personally, I am outraged that The problem happened solely because the manufacturer tried to save perhaps a nickel by using toy parts instead of regular grade terminals. This is why I hate to purchase anything that was made in China. It took me a few hours to diagnosis, access the terminals, find replacements and drive to purchase them, install them and reassemble the control section of the winch to repair a problem that never, ever, should have occurred.