Most Popular 6500 lbs for 2016 Subaru Forester

Our BLUE OX tow bar is quick and easy to attach and detach our car to the RV,

Looks like a quality tow bar. However, I'm pretty disappointed because the ratings on it were very favorable. I just used it for the first time and it's EXTREMELY tight and difficult to get into or out of the storage position. I'm going to contact etrailer to see if there's something I can do or if it will loosen up over time. I don't want to start loosening bolts. If it stays this tight, my rating would go down to a 1.