# 1
60k pintle hitch product is as described and expected - seems very 'beefy' and works as is should. Separately, I was very pleasantly surprised when Etrailers emailed me the day after my order was placed. They wanted to let me know that they were able to get my purchase shipped the same day it was ordered AND that they 'decided' to upgrade the standard shipping that I selected and paid for up to an enhanced priority 3-5 day shipping. Great great Christmas present to a new customer. I will look to them again when I may have a future trailer supply need.
I thought that customer service was pretty much gone in this country until I ordered from E-trailer. I've never ordered from them before but certainly will again when I need trailer supplies. The product shipped out on a Sunday which was the first thing that surprised me. Then I received an email with someone's name, phone number, and email in case I had any questions. The day it arrived I received an email from the same person telling me that the package had arrived. To top it all off the products were properly boxed so that even UPS couldn't destroy my two hitch parts! Very impressed!!! Keep up the great work etrailer.
# 2
Buyers Products 30 Ton Pintle Hook
This hitch was perfect for my truck.The others I looked at were either to small or had air assist that was overkill. It came on time, great price.
Good hitch. Item as described.
What our customers are saying:
"Your internet site is very well organized and easy to use...My order was shipped very promptly and included everything I ordered...All in all this was a simple procedure for what can be a complicated order. I would use your company again or recommend you to others. Your selection was broad and your prices fair."