Most Popular Thule for 2013 Ram 1500

Linda and I recently ordered two Aventon Pace 500 NextGen E-bikes from [bike store] in Madison, WI. Not wanting to just toss our expensive new bikes in the back of the p/u when they arrive next month we promptly ordered the Thule Instagator from etrailer. My prior experience with etrailer came as a recommendation from a friend. I was able to do quite a bit of the research on etrailers website, the demonstration video extremely helpful and we placed an order. The racks were in-stock, shipped promptly, etrailer providing a very nice tracking link that included pics of the staff involved in processing the order and a map of the route all the way to delivery. Absolutely 1st rate service. The racks showed up in perfect condition about two days after placing the order, exactly as promised. We are very pleased with etrailer, will most certainly be ordering from them again and recommend this company w/o reservation. Nice job etrailer!

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I bought two racks to transport my ebikes. The tires do not fit in the rack. the cradle that holds the tire require to be wider. I need to return them. please assist me in this matter. thank you

I only gave this 3 stars because the straps that fasten the bike to the pad is to long to use on a tube for a normal road bike. The straps are 16 inches long and it wraps around my bikes twice leaving no room to fasten the strap together. I thought this seemed strange so I called etrailer customer service which gave me Thule service number and they seem to understand the issue but had the only solution of using a zip tie. It seems the straps work for a Mountain bike but not for smaller tubed bikes. Just keep this in mind when ordering. I also think you will need to secure the back of the bike if you are only hauling 1 or 2 so the not flop around.

It has 7 different areas to strap bicycles down but there is definitely not room to strap 7 bikes down from what I can tell. The straps were a little tricky to feed under the tailgate and pull up at the same time with only one person. Overall it works pretty well but it appears to only have enough room for 4 MTN bikes.

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I only gave this 3 stars because the straps that fasten the bike to the pad is to long to use on a tube for a normal road bike. The straps are 16 inches long and it wraps around my bikes twice leaving no room to fasten the strap together. I thought this seemed strange so I called etrailer customer service which gave me Thule service number and they seem to understand the issue but had the only solution of using a zip tie. It seems the straps work for a Mountain bike but not for smaller tubed bikes. Just keep this in mind when ordering. I also think you will need to secure the back of the bike if you are only hauling 1 or 2 so the not flop around.

etrailer has been great in the past and I will order from them again. This experience was mediocre because they advertised free 3 day shipping through a google search for this product. After paying I was notified that it would take longer. I needed the gate mate for a weekend trip and could have gotten it through [online vendor] for the same price, quicker. Not a big deal, just be aware.