Most Popular Thule for 2012 Chrysler Town and Country

My order arrived today and I have not yet had an opportunity to install it on my 2009 Town and Country tailgate. I have no doubt it will work as advertised, the instructions are very precise and easy to follow. I would like to commend the personnel who assisted me online, everyone who was involved in the order followed up with an email informing me exactly what stage my order was in. Item arrived when promised and with no damage,,,kudos to you!

Way too light duty for what is advertised. It seemed to be made out of 1/2 inch electrical conduit. I would never put three bikes on that rack. I only had two bikes on the rack. While on trip through Idaho the wind was so strong that one of the bikes partially blew off the rack. We traveled 1,800 miles and upon arriving home I actually sawed the bike rack up and threw it away so that no one else would use it and cause an accident. I've already found a different brand that is HEAVY DUTY and I will stick with that brand.

Like many others, impressed by the information on the site and the speed in processing / shipping my order. Loved seeing the video demo of how to install on our Town and Country. After I received it, I was initially frustrated as even with the Bike Adapter Bar (TH982XT) I couldn't seem to get both bikes on the rack and have decent clearance from the ground -- my test was to drive out of our drive way and if a bike wheel hit the pavement when dropping off the curve they weren't high enough. I was also initially frustrated with the spacing between the bikes. I was contemplating whether to return or not, and after I realized you could adjust the spacing between the bike straps on the arms. This allowed me to make the adjustment necessary in bike spacing to have them both fit fairly easily. I did have to adjust seat height on both bikes to get the fit right...looking forward to actual test in a couple weeks when we take the bikes camping.

Great customer service. Was delivered to my door in two days from the day I ordered. Always kept me informed as their website showed my item order info from the time I ordered to the person who picked my order to the location and time it made it to UPS for delivery. Well constructed and instruction booklet was very detailed.