# 1
Swagman XP Bike Rack for 4 Bikes - 1-1/4" and 2" Hitches - Tilting
I truly appreciate the follow up. To make it plain and simple, my family is incredibly excited to own this product. Your team did an incredible job walking through the right product as I could not find a custom hitch for my BMW X6 cross over SUV and you guys nailed it! From the hitch, to the bumper I had to get replaced, it works like a charm! I have been and will continue to recommend your company and staff! Top notch professionals if you ask me!
I love the bike rack itself, I only have 1 problem the first lock that fastens down with the key does not work. It’s really hard to grab and spin, my father worked on it for quite some time and was frustrated. I was wondering can you send me a regular twist down handle like the other 3? I don’t need the key lock, or send me a new one with the key lock since this one is defective? Other than that its great, we just got it on my vehicle last night but I cannot use the very first bike clamp. My sister in law is asking how I like it because she wants to get one too, no worries I will tell her its awesome, I understands there are flaws and I know you will hook me up with a new clamp. I will post a great review once I get my new clamp.
What our customers are saying:
"I would like to say that you did a great job on delivery the hitch and bike rack. The equipment was exactly as in the literature and fit very well on our van. It arrived right on schedule so we could enjoy our cub scout bike wekend. Thanks, Greg"